TORONTO — Canadian Tire has expanded its e-commerce offerings with new self-serve options in-store.
The retailer has installed automated, 16-foot self-serve pick-up towers at five of its busiest stores across the country: in Vancouver, Calgary, Saskatoon and Toronto. It claims to be the first-ever Canadian retailer to use the concept. Customers at these locations can pick up their online purchases by scanning a QR code from their phones at the towers. The product is searched and delivered to the tower, all within a minute, the company claims.
The concept is being further rolled out with some refinements at one of its Ottawa stores.
