Lowe’s Canada says it is launching new contactless pick-up lockers this week at select Lowe’s stores. A total of 48 Lowe’s locations will offer the option by the end of April. Installed near the entrance of the stores, the lockers will be equipped with Bluetooth technology and a touchscreen where customers will have access to instructions on how to retrieve their online orders by scanning the barcode from their confirmation email.
“As customers everywhere turned massively to online shopping over the past year, it became increasingly important for us to provide them with a quick and easy way to pick up their orders at their local store, without having to wait in line at the customer service desk,” Tony Cioffi, Lowe’s Canada’s senior VP of stores, said in a statement. Following the initial rollout of the lockers in Lowe’s stores, the company will introduce the system at select RONA and Réno-Dépôt corporate stores later this spring.