Walmart and Walgreens stores are locking up products, affecting deliveries

Retailers have been locking up more products in response to persistent shoplifting issues. However, this strategy is deterring some customers, who opt to shop online instead, like at Amazon. Locked-up items, such as dish detergent and water at stores like CVS and Walmart, not only frustrate in-store shoppers but also disrupt deliveries through services like Instacart, which are often time-sensitive.

Rebecca Dumais