Walmart Canada invests in customer experience

MISSISSAUGA, Ont. — Walmart Canada announced that it will invest $3.5 billion over the next five years to improve the customer experience in stores and online. The investment will include measures to speed up e-commerce transactions, the construction of two new distribution centres. Reinvented stores will feature expanded electronic shelf labels and scanners and a new checkout experience to reduce touchpoints. The retailer will also roll out its Walmart Pickup option to some 270 stores by year’s end.

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