HARDLINES HARDLINES   Canada’s electronic information service for the home improvement industry   July 23, 2001   Volume vii, #31   Michael McLarney, Editor & Publisher   Phone: 416.489.3396   Fax: 416.489.6154   email: mike@hardlines.ca * * * * * *   IN THIS ISSUE:   * Lansing’s John Kitchen: the final days   * Rona loses legal battle to low-price independent   * TSC plans Ontario expansion   * * * * * *   The Retail Strategies Symposium is a half-day education seminar featuring industry overviews from Hardlines on the Canadian and U.S. markets. Learn how the key retail players are positioned for growth, how Canadian distribution channels work, and how the big box retailers are capturing share of the Canadian market.   September 12, 2001, at the Four Points Sheraton Hotel, Toronto Airport. Call for details!   * * * * * *   A NEW STUDY: WOMEN AND DIY   GET THE FACTS ABOUT WOMEN STORE AND RENOVATION PREFERENCES.   Where they prefer to shop. What projects they make the decisions about.   THE HARDLINES QUARTERLY REPORT   The latest issue includes:   - A new AC Nielsen survey of women’s shopping and DIY habits   - Benchmarking standards of hardware and building centre dealers   - Regional breakout of the size of the Canadian retail home improvement industry   - Analysis of the latest housing and building statistics   HQR is a quarterly executive summary of the issues and news driving hardware and home improvement retailing. Each issue is jam-packed with thought provoking articles, in-depth analysis and exclusive survey results of industry performance and benchmarks.   SUBSCRIBE TODAY! Just $349 per year.   Contact: Nancy Wright, Circulation Manager.   Phone: 416-489-3396; mailto:nancy@hardlines.ca   * * * * * *   INDUSTRY NEWS. EVERY DAY — Our website has daily updates on retail and industry news that matter to you. Keep informed. Visit hardlines.ca. Every day.   * * * * * *   JOHN KITCHEN AND LANSING BUILDALL:   AFTER THE REVY SALE   On Friday, July 13, when West Fraser Timber was signing over Revy to Rona Inc., the person who profited most from the deal was nowhere to be seen. And even though he had been on the phone until 10 p.m. the night before helping West Fraser and its lawyers work out final details, he didn’t even know when that deal was to close.   Instead, John Kitchen was sitting in his office in Toronto, pondering his second-last day on the job. This was the company his dad started four years before John himself was born; the company where he grew up. The same company he once left — and the one he came back to eventually take over.   And now it was the company whose sale half an hour earlier had made him a millionaire many times over.   Lansing Buildall has been on the scene since 1951, founded by John’s father, Bill Kitchen. Over that time competitors have come and gone. Somehow, through it all, John’s dad managed to fend off pretenders to become one of the largest home improvement retailers in the Toronto area.   Then the big box arrived, and business was never the same again. That change was for John to face alone: after his dad died, John Kitchen was at the helm. Now, a day away from leaving it all behind, he reflected on the business.   "We were just fortunate because we happened to be in the biggest market in the country. We became a fairly large fish in this big pond," he says matter-of-factly of the Toronto area his 11-store chain has prospered in.   He attributes a large part of that success to staying inside the city. "We resisted growing outside Toronto," he continues. "We understand the urban market, where we can focus on a segment or niche enough to sustain us. But in a rural market, where the local dealer is part of the community, you have to be all things to all people." That, he adds, is likely part of Home Depot’s success in some of those secondary markets — "because they have lots to offer."   Conversely, Lansing’s position in the greater Toronto area was never threatened by a strong contender. "Beaver was always in secondary and rural markets, whereas Beaver never made a significant dent in Toronto. When Beaver left, Lansing picked up very little extra business," says Kitchen.   "The biggest success I’ve had is being able to ‘ID’ trends and ride them. Trends such as millwork, French doors, and now ceramic tiles and hardwood flooring. If you can be at the front of the wave, you have a real advantage before anyone catches up."   Kitchen says the industry has matured — and one indication of that is its greater willingness to share information. He again credits Home Depot. On one hand, it was part of a wave of U.S. retailers who came up and brought with them an openness and frankness alien to an industry that had traditionally been driven by family-run companies. But Home Depot also embodied a common enemy, and independents like Kitchen felt compelled to form a united front against it. So they started comparing notes more carefully than ever before.   The 1998 merger with Revy was a tangible embodiment of that common front, one that Kitchen remembers with mixed feelings. "It was tough giving up control of the family business," he says, "but it was a ‘no-brain’ decision because a business has a life cycle, like people. You must recognize the changes in that life cycle. The downfall of many family businesses is to hold on to them too long and hide behind the notion of a legacy."   The sang-froid to treat the company with dispassionate professionalism also came from John’s dad: "My father taught me to maintain a certain detachment from the business — it has to be run like a business — don’t get fooled into thinking that you’re invincible. My father said, ‘the business can never become bigger than the family’." But it sure became pretty big, anyway. When it was sold to Revy Home Centres three years ago, the Kitchen family netted $25 million — and 15% of Revy.   Now that 15% adds up to $33 million. Friday the 13th was definitely John Kitchen’s lucky day. His plans for the immediate future likely include more family time than anything, a decision helped along by a two-year non-compete clause. "It will take me two years to learn how to play golf," he jokes.   ______________________________________________   RONA LOSES LEGAL BATTLE AGAINST INDEPENDENT   Rona big box operators in Québec have lost their battle against Matériaux à bas prix (a.k.a. Bargain Building Supplies), a discount LBM chain with 11 stores. The dealers, representing Rona L’entrepôt stores, along with Rona Inc., tried to get an injunction against Matériaux’s advertising tactics, but was rebuffed three times in Québec provincial court. It continually runs ads comparing its prices to Rona’s — and showing Matériaux’s to be cheaper.   The latest ruling leaves Christian Richer, the head of Matériaux de bas prix, very pleased. Not only does it allow him to continue doing comparative pricing in his ads, but it requires Rona to pay all Matériaux’s costs for the case, which has dragged on for three years.   "I want my customers to know that the independent dealer can sell cheaper than the big box," says Richer.   The 15-year old company has enjoyed 15%-20% sales increases each year selling discount and used building materials. Today, it has nine stores in Québec and two in Ontario, both near Ottawa. The company has almost $20 million in sales, and Richer plans to open one or two more stores each year, including more in Ontario. "[The Ontario] market is very good and especially since the competition is so great in Québec, we’re getting very good sales from Ontario."   ______________________________________________   TSC LOOKS FOR NEW MARKETS IN SOUTHERN ONTARIO   Since taking over TSC Stores Ltd. in September 2000, Roy Carter has been committed to growing the business — at the rate of a couple of stores per year over the next five years. He would like to see the London, ON-based chain of farm and hardware stores expand along the corridor from the Ontario-Québec border in the east down to Windsor/Sarnia in the southwest.   TSC last opened a store in Belleville two years ago. But Carter wants to pick up the pace. The next opening will be in Cambridge, ON in mid-October, in a former Zellers building. Two more openings are slated for next spring, one in Peterborough and the other in Bowmanville, both east of Toronto. "Our plan is to fill in a few more stores in Southwestern Ontario, and then continue to move east," Carter says.   There’s room for the TSC format, which is a cross between Canadian Tire and a farm co-op, he insists. "We’ve got requests from people from all over Southern Ontario for our type of store. We feel it’s a little off from your traditional hardware or farm store."   ______________________________________________       COMPANIES IN THE NEWS   Taiga Forest Products Ltd. recorded sales for the first quarter ended June 30, 2001 of $235.5 million compared with $245.5 million for the same period last year. Earnings for the quarter were $2.7 million, up significantly from the same period in 2000.   Domtar Inc. announced second quarter results with net sales of $944 million, versus $832 million for the same period last year. Operating profits reached $88 million, compared with an operating profit of $120 million for the second quarter of 2000.   International Forest Products Ltd. cited a deteriorating Japanese market as it reported a loss of $658,000 for the second quarter. Sales revenue declined to $184 million, compared with $206 million in the same quarter last year. The figures include income from Primex Forest Products Ltd., which was acquired on May 1.   The Government of Canada has called upon the U.S. Department of Commerce to terminate the anti-dumping case against Canadian softwood lumber producers, citing fundamental inaccuracies in the U.S. lumber industry's petition. Eight organizations, such as the Free Trade Lumber Council and various provincial lumber manufacturers associations, have joined in support of this action.   For its second quarter, Sears Canada had total revenues of $1.585 billion, compared with $1.462 billion for the corresponding quarter last year, an increase of 8.4%. Merchandise sales increased 10.8% in the quarter. Same-store sales increased 4.4%.   Dekor, the upstart home improvement department store founded by former Home Depot execs, will expand its appliance lines this Fall. The chain will add six additional brands and remodel part of its stores as part of its new strategy to increase profits.   Maytag Co.'s sales in the second quarter of this year were US$1.069 billion, down 3% from US$1.104 billion in the second quarter of 2000. Sluggish industry-wide sales prevailed in all the business sectors where Maytag competes. Despite lower industry sales of major appliances, Maytag had strong sales of washers, dryers and dishwashers, which led to an overall increase in sales of major appliances from the prior year.   Black & Decker posted second-quarter revenues of US$1.07 billion, a 5% decrease from US$1.13 billion last year, citing weak consumer demand in the United States and Europe. The company said it expects third-quarter sales will be flat to slightly up.   Stanley Works announced net sales fell 4% to US$676.5 million. Lower unit sales volume and prices as well as the weakness of foreign currencies against the dollar weighed on sales.   A suspect was arrested in conjunction with two mail bombings at two Atlanta facilities of Home Depot’s air conditioning and plumbing supply subsidiary, Apex Supply Co. Thousands of workers at the two Apex sites were evacuated when package bombs exploded; two people had minor injuries in one of the bombings. Also last week, Home Depot's corporate headquarters in Atlanta was evacuated when a vibrating package was discovered. The parcel turned out to be a box of vibrating pagers. Last weekend, three people were killed in a shooting at a Home Depot store in Morrow, GA.   ______________________________________________   CANADIAN STOCK WATCH      
COMPANY 52-WK HIGH 52-WK LOW CLOSE (FRI)
Canadian Tire 25.20 15.05 25.99
Canfor 16.95 7.65 9.90
Emco 7.50 2.60 6.25
Goodfellow 11.00 8.00 9.25
Home Depot 49.74 47.61 47.24
Hudson's Bay 17.65 12.40 16.32
Lowe's 64.90 34.25 72.55
Sears Canada 37.25 18.55 21.80
Taiga Forest 10.00 6.80 9.10
West Fraser 36.50 21.00 34.50
______________________________________________   "Superman never made any money for saving the world from Solomon Grundy,   Sometimes I despair the world will never see another man like him."   Brad Roberts — (the Canadian band Crash Test Dummies, "Superman’s Song")   ______________________________________________   MARKET INDICATORS   Principal residences accounted for 38% of family assets compared with 29% for all financial assets combined, according to a Statistics Canada survey released recently. As of 1999, principal residences were valued at over $1.1 trillion, the largest asset class held by families. (For a full report on "Homes, Canadians’ biggest asset, biggest debt," read 2Q issue of Hardlines Quarterly Report.)   The rate of increase for the prices of goods and services included in the Consumer Price Index basket slowed to 3.3% in June compared with June 2000. This 12-month percentage change is down from 3.9% in May and 3.6% in April. The CPI rose 0.1% from May to June, the fifth consecutive month-to-month increase. Electricity prices rose 2.6%, mainly owing to higher prices in Ontario.   Wholesale sales cracked the $32-billion mark for the first time last July, culminating a period of rising sales that started in mid-1998. During the latter half of 2000, wholesale sales weakened and levelled out. Although there is still some volatility in the industry, wholesale sales have been rising slowly in 2001. Nine of the 11 wholesale sectors reported increases in May. Strong wholesale sales were reported in farm machinery, equipment and supplies (+7.5%); lumber and building materials (+5.7%); and motor vehicles, parts and accessories (+3.6%).   ______________________________________________   PEOPLE ON THE MOVE   David Lépine has joined the management team of Cameron Ashley Building Products as vice-president — Québec region. He joins the company with 20 years of management experience in the construction industry, including three years with Weyerhaeuser Co. and 10 years with St. Lawrence Cement. (450-641-4760)   The Home Depot in Atlanta has named Rebecca W. Bass as its first vice-president for e-business. Bass, former CEO of Galileo Development Systems, an Atlanta based Web-software company, was also an executive with LEXIS-NEXIS and Motorola. (770-433-8211)   ______________________________________________ OVERHEARD
… "I feel strongly about the fact that this is a good company and I’d like to make a contribution."   — Jos Wintermans, the new president and CEO of Sodisco-Howden Group, who took over last week from Tony Molluso.   * * * * * *   BIG NAMES, NETWORKING, AT NEXT   HARDLINES MARKETING CONFERENCE:   Join Canadian Tire, RONA, Ace Hardware, American Tool, Turkstra Lumber and more. Where? The Sixth Annual Hardlines Marketing Conference — September 13, 2001 at the Four Points Sheraton! I am confident this conference will turn out to be the single best day of education, insights and networking you’ll have all year. Period. Only $389.00 per person — includes continental breakfast, lunch, cocktails, prizes and more! Contact bev@hardlines.ca for more info, or call me direct: 416-489-3396. — Michael   (Some sponsorships still available for the event — call me for details.)   (go to https://hardlines.ca/html/conferences.html)   To get our special hotel rate for the Hardlines Marketing Conference at the Four Points Sheraton, call 1-800-737-3211.   ______________________________________________   * * * * HARDLINES MARKETPLACE* * * *   Check out Hardlines Classifieds on the web: https://hardlines.ca/html/classifieds_new.asp   ______________________________________________   NORAL MARKETING:   Representing leading manufacturers since 1986. We ensure high profile retail presence for a wide range of product lines. Why not make yours one of them? * * * * * *   AWARD WINNING COMPANY: Canadian-In store Merchandising   Canadian-In store Merchandising is pleased to announce it has received "Outstanding Merchandising Award for Toro Lawn and Garden Products" in   North America from The Toro Company. Canadian In-store is proud of the work it has done on Toro’s behalf to develop relationships and merchandise Toro products to help drive sales in the Canadian market. These efforts helped us to increase Toro’s sales and market share with its own customers.   * * * * * *   SALES PROFESSIONALS:   CanWel, one of Canada’s leading distributors of building materials to the retail and industrial markets, is focusing on growth strategies. We are looking for motivated individuals to help us grow. To meet these challenges, you will need strong communication, interpersonal and negotiation skills coupled with a proven track-record. A familiarity with the building materials industry would be beneficial.   SALES MANAGERS:   Reporting to the general manager and drawing on your outstanding motivational skills, you will assume a hands-on leadership role and oversee a team of inside sales representatives while ensuring profitable growth in the Ontario region.   Your motivational and mentoring abilities have been proven excellent, and you have at least 5 years’ sales/supervisory experience. A sales-driven team builder will thrive in this role. You will be based in Brampton, Ontario.   We are also looking for Account Managers and Inside Sales Representatives. Please refer to our website for details.   In return for your contribution, a competitive salary/benefits package is offered. Please forward your resume, by August 3, 2001 to: Human Resources, CanWel Distribution Ltd., 15 West Drive, Brampton, Ontario L6T 3T5; fax 905-457-3668. Website: http://www.canwel.com

______________________________________________   THE HARDLINES MARKETPLACE: just $16 per line.   A classified ad with Hardlines is the most direct way to industry eyes.   Over 3,000 executives in the industry come in contact with our email and fax publications … and have you seen our Marketplace in our new website? https://hardlines.ca/html/classifieds_new.asp   Publish your ad where it matters. Get industry exposure today.   Contact us at 416-489-3396 or email: buzz@hardlines.ca DOING YOUR MARKETING STRATEGY? PLANNING THE BUDGET?   THEN YOU WILL NEED HARDLINES INDUSTRY REPORT:   "Home Improvement Retailing in Canada" is a comprehensive overview of the size of the market, how many stores are out there, who the key players are, their market position, the size and growth of the big boxes, the trends in housing and renovations, market trends — and much, much more! 120-plus pages filled with charts, graphs and photos. Regular price: $945, only $750 for subscribers! For more information, contact Nancy Wright at nancy@hardlines.ca; phone: 416-489-3396.   (go to https://hardlines.ca/html/industry_report.html)   ______________________________________________   Hardlines is published weekly (except monthly in December and August)   by McLARNEYCOM   542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7   © 2001 by Michael McLarney.   HARDLINES™ the electronic newsletter hardlines.ca   Phone: 416.489.3396; Fax: 416.489.6154   Michael McLarney, Editor & Publisher: mike@hardlines.ca   Eugenia Canas, Assistant Editor: buzz@hardlines.ca   Beverly Allen, Marketing Manager: bev@hardlines.ca   Nancy Wright, Circulation Manager: nancy@hardlines.ca   ______________________________________________   THE HARDLINES "FAIR PLAY" POLICY:   Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week — but let us handle your internal routing from this end!   ______________________________________________   Subscription: $199+$13.93 GST = $212.93 (or $29.85 HST = $228.85) per year (GST #13987 0398 RT). Secondary subscriptions at the same office are only $28 + $1.96 GST = $29.98. You can pay online by VISA at our secure website or send us money. Please make cheque payable to McLarneyCom. HARDLINES   Canada’s electronic information service for the home improvement industry   July 23, 2001   Volume vii, #31   Michael McLarney, Editor & Publisher   Phone: 416.489.3396   Fax: 416.489.6154   email: mike@hardlines.ca * * * * * *   IN THIS ISSUE:   * Lansing’s John Kitchen: the final days   * Rona loses legal battle to low-price independent   * TSC plans Ontario expansion   * * * * * *   The Retail Strategies Symposium is a half-day education seminar featuring industry overviews from Hardlines on the Canadian and U.S. markets. Learn how the key retail players are positioned for growth, how Canadian distribution channels work, and how the big box retailers are capturing share of the Canadian market.   September 12, 2001, at the Four Points Sheraton Hotel, Toronto Airport. Call for details!   * * * * * *   A NEW STUDY: WOMEN AND DIY   GET THE FACTS ABOUT WOMEN STORE AND RENOVATION PREFERENCES.   Where they prefer to shop. What projects they make the decisions about.   THE HARDLINES QUARTERLY REPORT   The latest issue includes:   - A new AC Nielsen survey of women’s shopping and DIY habits   - Benchmarking standards of hardware and building centre dealers   - Regional breakout of the size of the Canadian retail home improvement industry   - Analysis of the latest housing and building statistics   HQR is a quarterly executive summary of the issues and news driving hardware and home improvement retailing. Each issue is jam-packed with thought provoking articles, in-depth analysis and exclusive survey results of industry performance and benchmarks.   SUBSCRIBE TODAY! Just $349 per year.   Contact: Nancy Wright, Circulation Manager.   Phone: 416-489-3396; mailto:nancy@hardlines.ca   * * * * * *   INDUSTRY NEWS. EVERY DAY — Our website has daily updates on retail and industry news that matter to you. Keep informed. Visit hardlines.ca. Every day.   * * * * * *   JOHN KITCHEN AND LANSING BUILDALL:   AFTER THE REVY SALE   On Friday, July 13, when West Fraser Timber was signing over Revy to Rona Inc., the person who profited most from the deal was nowhere to be seen. And even though he had been on the phone until 10 p.m. the night before helping West Fraser and its lawyers work out final details, he didn’t even know when that deal was to close.   Instead, John Kitchen was sitting in his office in Toronto, pondering his second-last day on the job. This was the company his dad started four years before John himself was born; the company where he grew up. The same company he once left — and the one he came back to eventually take over.   And now it was the company whose sale half an hour earlier had made him a millionaire many times over.   Lansing Buildall has been on the scene since 1951, founded by John’s father, Bill Kitchen. Over that time competitors have come and gone. Somehow, through it all, John’s dad managed to fend off pretenders to become one of the largest home improvement retailers in the Toronto area.   Then the big box arrived, and business was never the same again. That change was for John to face alone: after his dad died, John Kitchen was at the helm. Now, a day away from leaving it all behind, he reflected on the business.   "We were just fortunate because we happened to be in the biggest market in the country. We became a fairly large fish in this big pond," he says matter-of-factly of the Toronto area his 11-store chain has prospered in.   He attributes a large part of that success to staying inside the city. "We resisted growing outside Toronto," he continues. "We understand the urban market, where we can focus on a segment or niche enough to sustain us. But in a rural market, where the local dealer is part of the community, you have to be all things to all people." That, he adds, is likely part of Home Depot’s success in some of those secondary markets — "because they have lots to offer."   Conversely, Lansing’s position in the greater Toronto area was never threatened by a strong contender. "Beaver was always in secondary and rural markets, whereas Beaver never made a significant dent in Toronto. When Beaver left, Lansing picked up very little extra business," says Kitchen.   "The biggest success I’ve had is being able to ‘ID’ trends and ride them. Trends such as millwork, French doors, and now ceramic tiles and hardwood flooring. If you can be at the front of the wave, you have a real advantage before anyone catches up."   Kitchen says the industry has matured — and one indication of that is its greater willingness to share information. He again credits Home Depot. On one hand, it was part of a wave of U.S. retailers who came up and brought with them an openness and frankness alien to an industry that had traditionally been driven by family-run companies. But Home Depot also embodied a common enemy, and independents like Kitchen felt compelled to form a united front against it. So they started comparing notes more carefully than ever before.   The 1998 merger with Revy was a tangible embodiment of that common front, one that Kitchen remembers with mixed feelings. "It was tough giving up control of the family business," he says, "but it was a ‘no-brain’ decision because a business has a life cycle, like people. You must recognize the changes in that life cycle. The downfall of many family businesses is to hold on to them too long and hide behind the notion of a legacy."   The sang-froid to treat the company with dispassionate professionalism also came from John’s dad: "My father taught me to maintain a certain detachment from the business — it has to be run like a business — don’t get fooled into thinking that you’re invincible. My father said, ‘the business can never become bigger than the family’." But it sure became pretty big, anyway. When it was sold to Revy Home Centres three years ago, the Kitchen family netted $25 million — and 15% of Revy.   Now that 15% adds up to $33 million. Friday the 13th was definitely John Kitchen’s lucky day. His plans for the immediate future likely include more family time than anything, a decision helped along by a two-year non-compete clause. "It will take me two years to learn how to play golf," he jokes.   ______________________________________________   RONA LOSES LEGAL BATTLE AGAINST INDEPENDENT   Rona big box operators in Québec have lost their battle against Matériaux à bas prix (a.k.a. Bargain Building Supplies), a discount LBM chain with 11 stores. The dealers, representing Rona L’entrepôt stores, along with Rona Inc., tried to get an injunction against Matériaux’s advertising tactics, but was rebuffed three times in Québec provincial court. It continually runs ads comparing its prices to Rona’s — and showing Matériaux’s to be cheaper.   The latest ruling leaves Christian Richer, the head of Matériaux de bas prix, very pleased. Not only does it allow him to continue doing comparative pricing in his ads, but it requires Rona to pay all Matériaux’s costs for the case, which has dragged on for three years.   "I want my customers to know that the independent dealer can sell cheaper than the big box," says Richer.   The 15-year old company has enjoyed 15%-20% sales increases each year selling discount and used building materials. Today, it has nine stores in Québec and two in Ontario, both near Ottawa. The company has almost $20 million in sales, and Richer plans to open one or two more stores each year, including more in Ontario. "[The Ontario] market is very good and especially since the competition is so great in Québec, we’re getting very good sales from Ontario."   ______________________________________________   TSC LOOKS FOR NEW MARKETS IN SOUTHERN ONTARIO   Since taking over TSC Stores Ltd. in September 2000, Roy Carter has been committed to growing the business — at the rate of a couple of stores per year over the next five years. He would like to see the London, ON-based chain of farm and hardware stores expand along the corridor from the Ontario-Québec border in the east down to Windsor/Sarnia in the southwest.   TSC last opened a store in Belleville two years ago. But Carter wants to pick up the pace. The next opening will be in Cambridge, ON in mid-October, in a former Zellers building. Two more openings are slated for next spring, one in Peterborough and the other in Bowmanville, both east of Toronto. "Our plan is to fill in a few more stores in Southwestern Ontario, and then continue to move east," Carter says.   There’s room for the TSC format, which is a cross between Canadian Tire and a farm co-op, he insists. "We’ve got requests from people from all over Southern Ontario for our type of store. We feel it’s a little off from your traditional hardware or farm store."   ______________________________________________       COMPANIES IN THE NEWS   Taiga Forest Products Ltd. recorded sales for the first quarter ended June 30, 2001 of $235.5 million compared with $245.5 million for the same period last year. Earnings for the quarter were $2.7 million, up significantly from the same period in 2000.   Domtar Inc. announced second quarter results with net sales of $944 million, versus $832 million for the same period last year. Operating profits reached $88 million, compared with an operating profit of $120 million for the second quarter of 2000.   International Forest Products Ltd. cited a deteriorating Japanese market as it reported a loss of $658,000 for the second quarter. Sales revenue declined to $184 million, compared with $206 million in the same quarter last year. The figures include income from Primex Forest Products Ltd., which was acquired on May 1.   The Government of Canada has called upon the U.S. Department of Commerce to terminate the anti-dumping case against Canadian softwood lumber producers, citing fundamental inaccuracies in the U.S. lumber industry's petition. Eight organizations, such as the Free Trade Lumber Council and various provincial lumber manufacturers associations, have joined in support of this action.   For its second quarter, Sears Canada had total revenues of $1.585 billion, compared with $1.462 billion for the corresponding quarter last year, an increase of 8.4%. Merchandise sales increased 10.8% in the quarter. Same-store sales increased 4.4%.   Dekor, the upstart home improvement department store founded by former Home Depot execs, will expand its appliance lines this Fall. The chain will add six additional brands and remodel part of its stores as part of its new strategy to increase profits.   Maytag Co.'s sales in the second quarter of this year were US$1.069 billion, down 3% from US$1.104 billion in the second quarter of 2000. Sluggish industry-wide sales prevailed in all the business sectors where Maytag competes. Despite lower industry sales of major appliances, Maytag had strong sales of washers, dryers and dishwashers, which led to an overall increase in sales of major appliances from the prior year.   Black & Decker posted second-quarter revenues of US$1.07 billion, a 5% decrease from US$1.13 billion last year, citing weak consumer demand in the United States and Europe. The company said it expects third-quarter sales will be flat to slightly up.   Stanley Works announced net sales fell 4% to US$676.5 million. Lower unit sales volume and prices as well as the weakness of foreign currencies against the dollar weighed on sales.   A suspect was arrested in conjunction with two mail bombings at two Atlanta facilities of Home Depot’s air conditioning and plumbing supply subsidiary, Apex Supply Co. Thousands of workers at the two Apex sites were evacuated when package bombs exploded; two people had minor injuries in one of the bombings. Also last week, Home Depot's corporate headquarters in Atlanta was evacuated when a vibrating package was discovered. The parcel turned out to be a box of vibrating pagers. Last weekend, three people were killed in a shooting at a Home Depot store in Morrow, GA.   ______________________________________________   CANADIAN STOCK WATCH    
COMPANY 52-WK HIGH 52-WK LOW CLOSE (FRI)
Canadian Tire 25.20 15.05 25.99
Canfor 16.95 7.65 9.90
Emco 7.50 2.60 6.25
Goodfellow 11.00 8.00 9.25
Home Depot 49.74 47.61 47.24
Hudson's Bay 17.65 12.40 16.32
Lowe's 64.90 34.25 72.55
Sears Canada 37.25 18.55 21.80
Taiga Forest 10.00 6.80 9.10
West Fraser 36.50 21.00 34.50
______________________________________________   "Superman never made any money for saving the world from Solomon Grundy,   Sometimes I despair the world will never see another man like him."   Brad Roberts — (the Canadian band Crash Test Dummies, "Superman’s Song")   ______________________________________________   MARKET INDICATORS   Principal residences accounted for 38% of family assets compared with 29% for all financial assets combined, according to a Statistics Canada survey released recently. As of 1999, principal residences were valued at over $1.1 trillion, the largest asset class held by families. (For a full report on "Homes, Canadians’ biggest asset, biggest debt," read 2Q issue of Hardlines Quarterly Report.)   The rate of increase for the prices of goods and services included in the Consumer Price Index basket slowed to 3.3% in June compared with June 2000. This 12-month percentage change is down from 3.9% in May and 3.6% in April. The CPI rose 0.1% from May to June, the fifth consecutive month-to-month increase. Electricity prices rose 2.6%, mainly owing to higher prices in Ontario.   Wholesale sales cracked the $32-billion mark for the first time last July, culminating a period of rising sales that started in mid-1998. During the latter half of 2000, wholesale sales weakened and levelled out. Although there is still some volatility in the industry, wholesale sales have been rising slowly in 2001. Nine of the 11 wholesale sectors reported increases in May. Strong wholesale sales were reported in farm machinery, equipment and supplies (+7.5%); lumber and building materials (+5.7%); and motor vehicles, parts and accessories (+3.6%).   ______________________________________________   PEOPLE ON THE MOVE   David Lépine has joined the management team of Cameron Ashley Building Products as vice-president — Québec region. He joins the company with 20 years of management experience in the construction industry, including three years with Weyerhaeuser Co. and 10 years with St. Lawrence Cement. (450-641-4760)   The Home Depot in Atlanta has named Rebecca W. Bass as its first vice-president for e-business. Bass, former CEO of Galileo Development Systems, an Atlanta based Web-software company, was also an executive with LEXIS-NEXIS and Motorola. (770-433-8211)   ______________________________________________ OVERHEARD
… "I feel strongly about the fact that this is a good company and I’d like to make a contribution."   — Jos Wintermans, the new president and CEO of Sodisco-Howden Group, who took over last week from Tony Molluso.   * * * * * *   BIG NAMES, NETWORKING, AT NEXT   HARDLINES MARKETING CONFERENCE:   Join Canadian Tire, RONA, Ace Hardware, American Tool, Turkstra Lumber and more. Where? The Sixth Annual Hardlines Marketing Conference — September 13, 2001 at the Four Points Sheraton! I am confident this conference will turn out to be the single best day of education, insights and networking you’ll have all year. Period. Only $389.00 per person — includes continental breakfast, lunch, cocktails, prizes and more! Contact bev@hardlines.ca for more info, or call me direct: 416-489-3396. — Michael   (Some sponsorships still available for the event — call me for details.)   (go to https://hardlines.ca/html/conferences.html)   To get our special hotel rate for the Hardlines Marketing Conference at the Four Points Sheraton, call 1-800-737-3211.   ______________________________________________   * * * * HARDLINES MARKETPLACE* * * *   Check out Hardlines Classifieds on the web: https://hardlines.ca/html/classifieds_new.asp   ______________________________________________   NORAL MARKETING:   Representing leading manufacturers since 1986. We ensure high profile retail presence for a wide range of product lines. Why not make yours one of them? * * * * * *   AWARD WINNING COMPANY: Canadian-In store Merchandising   Canadian-In store Merchandising is pleased to announce it has received "Outstanding Merchandising Award for Toro Lawn and Garden Products" in   North America from The Toro Company. Canadian In-store is proud of the work it has done on Toro’s behalf to develop relationships and merchandise Toro products to help drive sales in the Canadian market. These efforts helped us to increase Toro’s sales and market share with its own customers.   * * * * * *   SALES PROFESSIONALS:   CanWel, one of Canada’s leading distributors of building materials to the retail and industrial markets, is focusing on growth strategies. We are looking for motivated individuals to help us grow. To meet these challenges, you will need strong communication, interpersonal and negotiation skills coupled with a proven track-record. A familiarity with the building materials industry would be beneficial.   SALES MANAGERS:   Reporting to the general manager and drawing on your outstanding motivational skills, you will assume a hands-on leadership role and oversee a team of inside sales representatives while ensuring profitable growth in the Ontario region.   Your motivational and mentoring abilities have been proven excellent, and you have at least 5 years’ sales/supervisory experience. A sales-driven team builder will thrive in this role. You will be based in Brampton, Ontario.   We are also looking for Account Managers and Inside Sales Representatives. Please refer to our website for details.   In return for your contribution, a competitive salary/benefits package is offered. Please forward your resume, by August 3, 2001 to: Human Resources, CanWel Distribution Ltd., 15 West Drive, Brampton, Ontario L6T 3T5; fax 905-457-3668. Website: http://www.canwel.com

______________________________________________   THE HARDLINES MARKETPLACE: just $16 per line.   A classified ad with Hardlines is the most direct way to industry eyes.   Over 3,000 executives in the industry come in contact with our email and fax publications … and have you seen our Marketplace in our new website? https://hardlines.ca/html/classifieds_new.asp   Publish your ad where it matters. Get industry exposure today.   Contact us at 416-489-3396 or email: buzz@hardlines.ca DOING YOUR MARKETING STRATEGY? PLANNING THE BUDGET?   THEN YOU WILL NEED HARDLINES INDUSTRY REPORT:   "Home Improvement Retailing in Canada" is a comprehensive overview of the size of the market, how many stores are out there, who the key players are, their market position, the size and growth of the big boxes, the trends in housing and renovations, market trends — and much, much more! 120-plus pages filled with charts, graphs and photos. Regular price: $945, only $750 for subscribers! For more information, contact Nancy Wright at nancy@hardlines.ca; phone: 416-489-3396.   (go to https://hardlines.ca/html/industry_report.html)   ______________________________________________   Hardlines is published weekly (except monthly in December and August)   by McLARNEYCOM   542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7   © 2001 by Michael McLarney.   HARDLINES™ the electronic newsletter hardlines.ca   Phone: 416.489.3396; Fax: 416.489.6154   Michael McLarney, Editor & Publisher: mike@hardlines.ca   Eugenia Canas, Assistant Editor: buzz@hardlines.ca   Beverly Allen, Marketing Manager: bev@hardlines.ca   Nancy Wright, Circulation Manager: nancy@hardlines.ca   ______________________________________________   THE HARDLINES "FAIR PLAY" POLICY:   Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week — but let us handle your internal routing from this end!   ______________________________________________   Subscription: $199+$13.93 GST = $212.93 (or $29.85 HST = $228.85) per year (GST #13987 0398 RT). Secondary subscriptions at the same office are only $28 + $1.96 GST = $29.98. You can pay online by VISA at our secure website or send us money. Please make cheque payable to McLarneyCom.