In This Issue
May 28, 2007, Vol. xiii, #22
- Mutual loses members to Spancan
- Home Depot convenience format may run out of gas
- Tough housing market affects Lowe's results
- Canadian Tire to introduce chip cards
- Masonite posts loss, faces protests over plant closure
- Castle dealer program gaining wide acceptance
- New Zealand company buys Formica
Also in this issue: People on the move | Classifieds
"Cowardly dogs bark loudest."— John Webster, English dramatist, (1580 – 1625)
Mutual loses members to Spancan
OAKVILLE, Ont. — The sudden departure of a major member of hardware buying group Mutual Hardware Inc. has taken that group by surprise as much as it has the industry. Federated Co-operatives Ltd., the Saskatoon-based co-op wholesaler that has about 100 hardware/home improvement stores in its network that generate an estimated $470 million at retail, made the decision last week. The group is leaving to join the industry's other hardware buying group, Spancan, but will remain part of Mutual until the end of this year. The departure will be effective Jan. 1, 2008. Mutual is in now in a position to pursue new members in Western Canada, where FCL has stores from British Columbia to Manitoba. With it out of Mutual, says Dave Nisbet, president of Mutual, "There are opportunities out there that this opens up that we weren't able to go with before, because of conflicts."Home Depot convenience format may run out of gas

Tough housing market affects Lowe's results

Canadian Tire to introduce chip cards
TORONTO — Canadian Tire will be part of an industry-wide initiative to introduce Canadian consumers to chip cards, which the giant retailer will begin testing next year in five stores in Kitchener-Waterloo area. It hopes to have them in place in all of its stores by the end of 2008. The pilot program will test the cards, as well as the chip-reading terminals or "readers", and the network that processes chip card transactions. The chip card works by securely storing encrypted information, such as a cardholder's account number and Personal Identification Number (PIN). Customers verify a transaction by keying in their PIN instead of a signing a receipt. Chip card transactions are quicker and more secure because information is stored directly on the card, and does not need to be retrieved over the network from the cardholder's financial institution. For the consumer, the experience is akin to using a debit card. "Chip card technology is really the next wave in providing our customers with enhanced payment security when they shop at Canadian Tire," Marco Marrone, president, Canadian Tire Financial Services, said in a prepared statement. "While we continue to invest in the integrity of the current system, we're setting up software, point-of-sale systems and retail processes that will test and deliver this innovative new service to Canadians."Masonite posts loss, faces protests over plant closure
MISSISSAUGA, Ont — Masonite International Inc. is the latest LBM giant to turn in a poor performance in the first quarter of the year. The company has posted a first-quarter net loss of US$3 million, as sales declined 5% from a year earlier to $569.4 million. The drop came mainly from a weak showing in the North American market, where sales fell 12% to $411.7 million. Overseas sales, mostly from Western Europe, rose 19% to $157.7 million. For the same period, the company's pre-tax operating profit rose 18.5% to $73.5 million, and it reduced its net debt by $22.5 million to $1.95 billion. Meanwhile, the United Steelworkers (USW) ended an occupation of the Masonite International plant here, after the company agreed to negotiate a closure agreement connected to its decision to shift production to its U.S. facilities. The move will see the Mississauga plant close on August 10 of this year. The action was part of a province-wide demonstration by labour groups to protest against job losses in the manufacturing industry. Formerly Premdor, Masonite has 80 plants in 18 countries. It was taken over by U.S. leveraged-buyout firm Kohlberg Kravis Roberts in 2005.Castle dealer program gaining wide acceptance
MISSISSAUGA, Ont. — A new bundle of services for Castle dealers, including health and medical insurance, group RRSPs, vehicle purchases, and succession model options, has now been accepted by almost half of its members. According to Castle president Ken Jenkins, the Castle Care program, which was introduced last year, really began to pick up steam over the last six months. Jenkins estimates that about 40% of the group's 265 members have now bought into the program. The new program leverages the same buying synergies that the group has always applied to LBM material, says Jenkins. "We're simply buying these items in volume, and members benefit in the same way they benefit from buying product in volume," he explains. An added benefit for dealers is that they in turn can offer aspects of the program to the independent contractors with whom they deal. That, says Jenkins, not only "helps the dealer retain and recruit quality employees, but means they can also administer it to their contractor base." The succession-planning model also has broad appeal, suggests Jenkins, for independent dealers who want to create a business handover plan and explore financing options. "Succession planning only becomes an issue for those who don't plan for it. The ones who do plan are able to maximize wealth around their business," he says. Although industry watchers will be closely monitoring Castle's dealer numbers over the coming year, Jenkins is not anxious. "The objective is not necessarily numbers; it's on bringing the right independents into the network," he says. "We have 17 new members in last year. But we have probably turned down more new members than we accepted. We want to get the right people."New Zealand company buys Formica

Hardlines Marketplace
Don't miss the products and services on the Hardlines web Marketplace ( https://hardlines.ca/html/marketplace.html ) And check out Hardlines Classifieds on the web ( https://hardlines.ca/html/classifieds.html )Classifieds
National Account Manager - Canadian Tire
Stanley Canada is an operating division of The Stanley Works Company, a $4 billion dollar, publicly traded, worldwide manufacturer and marketer of tools, hardware and security solutions. We currently have an opening for a dynamic individual to join our team as a National Account Manager in our Oakville office. Major Responsibilities:- Achieve Sales & Margin plan targets
- New Business Development
- Present and execute Marketing promotions and programs
- Co-ordinate and participate in major trade shows.
- Customer Relationship building/fostering
- Provide forecasts for production management
- Work cross-functionally (Canada, USA and Asia) to ensure customer satisfaction
- University or College graduate
- 5+ years National Account Manager experience with exposure to Home Improvement Warehouses, Mass Merchants, 2-step co-ops and Canadian Tire.
- Accomplished Excel and Powerpoint capabilities.
- Advanced selling, presentation & negotiation skills.
- Experience with mechanics tools and hand tools categories is an asset.
- Previous experience working with Canadian Tire is a plus.
- Travel to Asia 1-2 times per year
John Cooke, Ontario Regional Sales Manager johncoo@jeld-wen.com Fax 1-519-641-2087
Attn: TSM Opportunity
We thank you for your submissions, but only those applicants selected for an interview will be contacted.
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