HARDLINES Canada's electronic information service for home improvement industry November 5, 2001 Volume vii, #46 Michael McLarney, Editor & Publisher Phone: 416.489.3396 Fax: 416.489.6154   email: mike@hardlines.ca   hardlines.ca * * * * * * IN THIS ISSUE: * Réno-Dépôt names new CEO * BMR enjoys growth thanks to new members * Retail guru challenges retailers to take long-term view * Retail sales up for Canadian Tire dealers in 3Q * GDP stays flat in August * * * * * * I know some people object to the promotional stuff, but I wouldn't include it if a lot of people weren't finding these information products really helpful. So please, check 'em out!! - Michael   There's no better place to get information on the Canadian hardware/home improvement industry than the Hardlines Information Service. Save hundreds of hours of research (and cut down on frustration) with: ** Hardlines Quarterly Report ** An executive summary and in-depth analysis of the issues and news driving hardware and home improvement retailing - plus proprietary research you can't get anywhere else. ($349 + taxes) ** Hardlines Industry Report: Home Improvement Retailing in Canada ** The Big Kahuna: comprehensive overview of the Canadian market: size, key players, growth of big boxes, trends in housing, renovation and market. ($750 for subscribers to the weekly newsletter, way more for everyone else.) ** Hardlines 2001-2002 Who's Who ** An invaluable aid for targeting your prospects in the industry. It includes sales figures, product mix, executive personnel and key buyers for more than 100 hardware and home improvement retailers, wholesalers, buying groups, mass merchants and co-ops. ($135 + taxes for subscribers, $175 + taxes for non-subscribers.) ** NEW: PowerPoint Presentation on the Canadian Market ** (from our first annual Retail Strategies Symposium) A point-by-point illustration of how the Canadian market works and where it's heading. Dazzle your bosses with this one! ($179 + taxes for subscribers, $449 + taxes for non-subscribers.)   Call Nancy Wright at 416.489.3396, email her at:   nancy@hardlines.ca, or go online:   https://hardlines.ca/html/order.html to order any of the   above publications. ______________________________________________ TOUTANT NAMED CEO OF RÉNO-DÉPÔT, ARCHAMBAULT BECOMES CO-CHAIR Sylvain Toutant, 38, has been named the new head of Canada's sixth-largest retail home improvement organization.   Toutant's promotion to president and CEO of Réno-Dépôt Inc. is just the latest step in his rise. In January 2001, he had added merchandising to his duties as vice-president marketing at Réno-Dépôt, when Richard Martoccia exited the merchandising role to work more closely with Réno-Dépôt's parent, Castorama in France, as Réno-Dépôt's vp synergy.   Toutant's assumption of the day-to-day operations of the company has left Archambault to join company founder Pierre Michaud as co-chairman of the board. Earlier this year, Archambault told the company's shareholders that he wished to relinquish his duties as president and CEO of Réno-Dépôt in favour of personal pursuits, including spending more time with his family. The announcement prompted the change in leadership. As part of his new responsibilities, he will serve as special consultant to Toutant for an unspecified length of time.   "Over the past two decades, Mr. Archambault has helped redefine the product offering in Quebec's hardware and home renovation industry. He has been a driving force behind the development of the 'home renovation warehouse' concept in Quebec," said Michaud in a prepared release.   Toutant himself has worked with Archambault at Réno-Dépôt for nearly 15 years. A graduate in administration from the University of Québec at Trois-Rivières, he joined the company as marketing coordinator with Brico Centre, Réno-Dépôt's predecessor.   In 1992 and 1993, Toutant was involved in setting up Réno-Dépôt and, in 1994, became its vice-president, marketing. Since then, he has been integral to the development of the banner. On November 24, Réno-Dépôt will open its 14th warehouse store in Canada, this one in Sherbrooke, QC.   ______________________________________________ BMR ENJOYS DOUBLE-DIGIT GROWTH New stores and a relatively healthy economy in Québec have resulted in double-digit growth for Groupe BMR in 2001, says Yves Gagnon, president of the Longueuil, QC-based wholesale buying group.   The group, a member of umbrella buying group Matreco, "is doing very well," says Gagnon, who expects retail sales growth to be 22% higher in 2001 than in the previous year. A good deal of that growth has come from the acquisition of new member dealers, starting at the beginning of the year with the signing of Builders' Warehouse, a former Rona member that has sales of $50 million. Four other stores have since joined, while Gagnon is evaluating enquiries from 15 more.   ______________________________________________ PACO UNDERHILL: RETAILERS MUST FOCUS ON THE STORE FLOOR Most merchants or marketers were trained to fight wars, like the ones between The Bay and eatons or McDonald's and Burger King," says retail guru Paco Underhill. But singular focus on the cash register is a myopic one, he warned. He spoke last week in Toronto at a conference hosted by the Retail Council of Canada.   Underhill's job, as he described it, is to find out how little merchants actually know about what happens on their store floor. "They've got to remember they need to have a living, effective store," he said.   "Knowing store traffic patterns is crucial." Most people go to the right because 80% of the world is right-handed. Beyond that, managing store traffic includes setting landmarks that help people get their bearings and feel comfortable with the store quickly. And there are marketing advantages to sitting still: if a woman can plant her significant other on a chair, she will spend more time in the store - and spend more.   Underhill emphasizes common impediments to spending money in a store, regardless of its size. "We are part of an aging culture," he said. "Demographics will determine how lighting, colours and legible signage can make a friendly store." He added that reaching out to ethnic communities has proven very effective for retailers such as Home Depot Canada.   Because retail spending tends to follow housing trends, Underhill sees the era of the big box coming to a conclusion. The small, nimble independent will have the advantage through selling unique selections of products. "The strength and the weakness of the big guys is the ability to buy in bulk," he said. _____________________________________________ COMPANIES IN THE NEWS   For its third quarter, Canadian Tire Corp. reported earnings of $53.5 million, up from $43 million a year earlier. A one-time gain from the sale of receivables totalling $9.5 million impacted the earnings. Sales, however, fell 1.7%, from $1.33 billion to $1.30 billion. Retail sales grew 6.2%, while same-store sales increased by 2.6%. Retail sales for the first nine months were up 7.4% from the same period a year earlier.   Calgary Co-op has opened a new store in Calgary. The new store is part of the co-op's strategic development and enhancement plan, which includes the replacement and renovation of older centres. The new 54,000-sq.ft. store is in the site of a previous outlet, which opened in 1963 and has been demolished.   In an effort to integrate its entire North American operations, American Tool Cos. has eliminated its distribution and marketing function in Canada. The move has resulted in the closing of its Mississauga, ON distribution centre, in favour of a cross-docking operation handled by Caterpillar Logistics in Guelph ON. In addition, five positions, including marketing, were eliminated.   Swan Co., formerly owned by Mark IV Industries, has been purchased by Tekni-Plex. The Columbus, NJ-based company also owns six other companies, including Colorite and American Gasket and Rubber. Canadian operations, formerly Dayco Swan, will continue to operate unchanged, under the Swan Hose name.   SICO Inc. has posted net earnings of $3,193,000, up 3.4% over net earnings of $3,088,000 during the same period in 2000. Sales rose 3.4% to $56.6 million, due mainly to business from the acquisition of Chemcraft International Inc. last year.   GSW Inc. has announced its results for the third quarter of 2001. Sales were $59.3 million, up from $55.2 million in 2000. Net income was reported at $467,000, up from $407,000 a year ago.   MiTek and Trus Joist, a Weyerhaeuser business headquartered in Boise, Idaho, have formed a joint venture to develop "whole-house" software to be used in residential wood-framed construction. The software will support component suppliers through a focus on design solutions for structural frames. OptiFrame Software LLC will be headquartered in Denver, Colorado, and will be operational during the first quarter of 2002.   Newell Rubbermaid Inc. expects its recovery plan to continue on cue in spite of a slowdown in the U.S. economy. The company posted expectations of a 15% growth in earnings in 2002. This follows an announcement of a 27% net income fall and 0.7% sales growth in the third quarter, which was slated as the first quarter of its expansion plan.   Martha Stewart Living Omnimedia Inc. has posted a 25% rise in third-quarter earnings, mostly due to new lines of business and cost controls. The company also announced multi year merchandising partnerships with Bernhardt Furniture Co. and Shaw Industries Inc. to design and market home furniture and floor coverings bearing the "Martha Stewart Signature" label.   _____________________________________________ CANADIAN STOCK WATCH COMPANY 52-WEEK HIGH 52-WEEK LOW CLOSE
COMPANY 52-WK HIGH 52-WK LOW CLOSE (FRI)
Canadian Tire 25.20 15.05 15.05
Canfor 16.95 7.65 7.65
Emco 7.50 2.60 2.60
Goodfellow 11.00 8.00 8.00
Home Depot 49.74 47.61 30.30
Hudson's Bay 17.65 12.40 12.40
Lowe's 64.90 34.25 18.18
Sears Canada 37.25 18.55 12.50
Sodisco Howden 2.80 0.75 0.75
Taiga Forest 10.00 6.80 6.80
West Fraser 36.50 21.00 21.00
______________________________________________ "When a man sells 11 ounces for 12, he makes a compact with the devil, and sells himself for the value of an ounce." - Henry Howard Beecher (1813-87) ______________________________________________ MARKET INDICATORS Gross domestic product remained largely flat for the fourth straight month, according to Stats Canada. The economy increased a marginal 0.1% in August, just prior to the terrorist attacks in the U.S. It was only the fifth time in the past 12 months that the economy as a whole showed any improvement. Output of wood products was 0.9% higher in August, largely in response to the surge in new home building.   The annual rate of growth in industrial product prices was the same in September as in August, according to Stats Canada. Raw materials prices continued to decline compared with September 2000, the fourth consecutive month of negative growth. Manufacturers' prices, as measured by the Industrial Product Price Index (IPPI), grew 0.6% in September compared with September 2000; August saw a similar year-over-year gain of 0.6%.   The U.S. chain stores sales snapshot reported by the Bank of Tokyo-Mitsubishi and UBS Warburg's fell 1.6% during last week. This is the largest decline since March. According to the report, consumer confidence plummeted in October, hitting a seven-year low.   * * * * * * INDUSTRY NEWS. EVERY DAY - OUR WEBSITE HAS DAILY UPDATES ON RETAIL AND INDUSTRY NEWS THAT MATTER TO YOU. KEEP INFORMED. VISIT hardlines.ca - EVERY DAY!   * * * * * * EUROPE IS STILL OPEN FOR BUSINESS! CANADIANS SHOULD BE THERE! THE COLOGNE INTERNATIONAL HARDWARE FAIR/DIY'TEC: March 3-6, 2002. For show information, contact: Edel   Wichmann, 416-598-3343; or colognet@idirect.com. To book   your flight and hotel, call Carol-Ann Contact Trade Show Travel by phone: 1-877-873-7469; fax: 403-247-2448; or   tradeshowtravel@shaw.ca to arrange your trip. Packages   include return airfare and accommodations, as well as admission to the Exhibition. BOOK EARLY!   Packages also include an invitation to the internationally famous Canada Night Reception on Sunday, March 3, 2002, sponsored by Hardlines and Cologne International Trade Shows. We'll see you in Cologne!   * * * * * * PEOPLE ON THE MOVE Rona Inc. has made some changes to its buying team: Larry Jarvis, previously vice-president building materials for Revy, has been named vice-president building materials for the entire Rona network ... Jeff Kilgour is now vice-president, forest products ... Pierre Charron is vice-president for buying and purchasing of hardware ... Mark Dufresne is now vice-president purchasing and logistics. He was previously vice-president strategy and development. (514-599-5100)   After more than 27 years with Canadian Tire Corp., most recently as project manager in its head-office marketing operations division, Harold Fry has moved to Nexwood Industries in Brampton, ON as sales manager. Nexwood sells composite wood/resin building products for use in decks, fencing and other outdoor construction. (905-799-9686)   More cuts at Sodisco-Howden Group: Peter Ulmer, formerly regional sales manager, Ontario, left on October 25th ... Richard Mitton, previously regional sales manager for Atlantic Canada, left at the same time. Mitton's experience includes three years with Sodisco-Howden and 14 years with Thornes. The shuffle occurred at the same time as the previously announced exit of two vice-presidents, Bill Wilson in London, ON and Terry Bice in Surrey, BC. (519-686-2200) ______________________________________________ OVERHEARD ... "Canadian Tire needs to understand that Wal-Mart and Shoppers Drug Mart are their competitors, not just Home Depot." - Paco Underhill, author and retail guru who spoke last week in Toronto at a conference hosted by the Retail Council of Canada. ______________________________________________ * * * * HARDLINES MARKETPLACE* * * * Check out Hardlines Classifieds on the web:   https://hardlines.ca/html/classifieds_new.asp   ______________________________________________ NORAL MARKETING: Representing leading manufacturers since 1986. We ensure high profile retail presence for a wide range of product lines. Why not make yours one of them? www.noralmarketing.com or call 519-439-6800 ext. 201 * * * * * * PROMOTE YOUR COMPANY BETTER Want to communicate more effectively to your customers? Need help announcing new products, businesses or marketing initiatives? McLARNEYCOM brings vendors and retailers the marketing tools they need to boost sales: press releases, corporate brochures, customer newsletters, direct mail and more!   Contact us at 416-489-3396; buzz@hardlines.ca   * * * * * * THE HARDLINES MARKETPLACE: just $16 per line. A classified ad with Hardlines is the most direct way to industry eyes. Over 3,000 executives in the industry come in contact with our email and fax publications ... ... and have you seen our Marketplace in our new website?   https://hardlines.ca/html/classifieds_new.asp   Publish your ad where it matters. Get industry exposure today.   Contact us at 416-489-3396 or email: buzz@hardlines.ca   ______________________________________________ Hardlines is published weekly (except monthly in December and August) by McLARNEYCOM 542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7 (c) 2001 by Michael McLarney. HARDLINES(tm) the electronic newsletter hardlines.ca Phone: 416.489.3396; Fax: 416.489.6154   Michael McLarney, Editor & Publisher: mike@hardlines.ca Eugenia Canas, Assistant Editor: buzz@hardlines.ca Beverly Allen, Marketing Manager: bev@hardlines.ca Nancy Wright, Circulation Manager: nancy@hardlines.ca   ______________________________________________ THE HARDLINES "FAIR PLAY" POLICY: Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week - but let us handle your internal routing from this end! ______________________________________________ Subscription: $199+$13.93 GST = $212.93 per year (GST #13987 0398 RT). Secondary subscriptions at the same office are only $28 + $1.96 GST = $29.98. You can pay online by VISA at our secure website or send us money. Please make cheque payable to McLarneyCom.   HARDLINES Canada's electronic information service for home improvement industry November 5, 2001 Volume vii, #46 Michael McLarney, Editor & Publisher Phone: 416.489.3396 Fax: 416.489.6154   email: mike@hardlines.ca   hardlines.ca * * * * * * IN THIS ISSUE: * Réno-Dépôt names new CEO * BMR enjoys growth thanks to new members * Retail guru challenges retailers to take long-term view * Retail sales up for Canadian Tire dealers in 3Q * GDP stays flat in August * * * * * * I know some people object to the promotional stuff, but I wouldn't include it if a lot of people weren't finding these information products really helpful. So please, check 'em out!! - Michael   There's no better place to get information on the Canadian hardware/home improvement industry than the Hardlines Information Service. Save hundreds of hours of research (and cut down on frustration) with: ** Hardlines Quarterly Report ** An executive summary and in-depth analysis of the issues and news driving hardware and home improvement retailing - plus proprietary research you can't get anywhere else. ($349 + taxes) ** Hardlines Industry Report: Home Improvement Retailing in Canada ** The Big Kahuna: comprehensive overview of the Canadian market: size, key players, growth of big boxes, trends in housing, renovation and market. ($750 for subscribers to the weekly newsletter, way more for everyone else.) ** Hardlines 2001-2002 Who's Who ** An invaluable aid for targeting your prospects in the industry. It includes sales figures, product mix, executive personnel and key buyers for more than 100 hardware and home improvement retailers, wholesalers, buying groups, mass merchants and co-ops. ($135 + taxes for subscribers, $175 + taxes for non-subscribers.) ** NEW: PowerPoint Presentation on the Canadian Market ** (from our first annual Retail Strategies Symposium) A point-by-point illustration of how the Canadian market works and where it's heading. Dazzle your bosses with this one! ($179 + taxes for subscribers, $449 + taxes for non-subscribers.)   Call Nancy Wright at 416.489.3396, email her at:   nancy@hardlines.ca, or go online:   https://hardlines.ca/html/order.html to order any of the   above publications. ______________________________________________ TOUTANT NAMED CEO OF RÉNO-DÉPÔT, ARCHAMBAULT BECOMES CO-CHAIR Sylvain Toutant, 38, has been named the new head of Canada's sixth-largest retail home improvement organization.   Toutant's promotion to president and CEO of Réno-Dépôt Inc. is just the latest step in his rise. In January 2001, he had added merchandising to his duties as vice-president marketing at Réno-Dépôt, when Richard Martoccia exited the merchandising role to work more closely with Réno-Dépôt's parent, Castorama in France, as Réno-Dépôt's vp synergy.   Toutant's assumption of the day-to-day operations of the company has left Archambault to join company founder Pierre Michaud as co-chairman of the board. Earlier this year, Archambault told the company's shareholders that he wished to relinquish his duties as president and CEO of Réno-Dépôt in favour of personal pursuits, including spending more time with his family. The announcement prompted the change in leadership. As part of his new responsibilities, he will serve as special consultant to Toutant for an unspecified length of time.   "Over the past two decades, Mr. Archambault has helped redefine the product offering in Quebec's hardware and home renovation industry. He has been a driving force behind the development of the 'home renovation warehouse' concept in Quebec," said Michaud in a prepared release.   Toutant himself has worked with Archambault at Réno-Dépôt for nearly 15 years. A graduate in administration from the University of Québec at Trois-Rivières, he joined the company as marketing coordinator with Brico Centre, Réno-Dépôt's predecessor.   In 1992 and 1993, Toutant was involved in setting up Réno-Dépôt and, in 1994, became its vice-president, marketing. Since then, he has been integral to the development of the banner. On November 24, Réno-Dépôt will open its 14th warehouse store in Canada, this one in Sherbrooke, QC.   ______________________________________________ BMR ENJOYS DOUBLE-DIGIT GROWTH New stores and a relatively healthy economy in Québec have resulted in double-digit growth for Groupe BMR in 2001, says Yves Gagnon, president of the Longueuil, QC-based wholesale buying group.   The group, a member of umbrella buying group Matreco, "is doing very well," says Gagnon, who expects retail sales growth to be 22% higher in 2001 than in the previous year. A good deal of that growth has come from the acquisition of new member dealers, starting at the beginning of the year with the signing of Builders' Warehouse, a former Rona member that has sales of $50 million. Four other stores have since joined, while Gagnon is evaluating enquiries from 15 more.   ______________________________________________ PACO UNDERHILL: RETAILERS MUST FOCUS ON THE STORE FLOOR Most merchants or marketers were trained to fight wars, like the ones between The Bay and eatons or McDonald's and Burger King," says retail guru Paco Underhill. But singular focus on the cash register is a myopic one, he warned. He spoke last week in Toronto at a conference hosted by the Retail Council of Canada.   Underhill's job, as he described it, is to find out how little merchants actually know about what happens on their store floor. "They've got to remember they need to have a living, effective store," he said.   "Knowing store traffic patterns is crucial." Most people go to the right because 80% of the world is right-handed. Beyond that, managing store traffic includes setting landmarks that help people get their bearings and feel comfortable with the store quickly. And there are marketing advantages to sitting still: if a woman can plant her significant other on a chair, she will spend more time in the store - and spend more.   Underhill emphasizes common impediments to spending money in a store, regardless of its size. "We are part of an aging culture," he said. "Demographics will determine how lighting, colours and legible signage can make a friendly store." He added that reaching out to ethnic communities has proven very effective for retailers such as Home Depot Canada.   Because retail spending tends to follow housing trends, Underhill sees the era of the big box coming to a conclusion. The small, nimble independent will have the advantage through selling unique selections of products. "The strength and the weakness of the big guys is the ability to buy in bulk," he said. _____________________________________________ COMPANIES IN THE NEWS   For its third quarter, Canadian Tire Corp. reported earnings of $53.5 million, up from $43 million a year earlier. A one-time gain from the sale of receivables totalling $9.5 million impacted the earnings. Sales, however, fell 1.7%, from $1.33 billion to $1.30 billion. Retail sales grew 6.2%, while same-store sales increased by 2.6%. Retail sales for the first nine months were up 7.4% from the same period a year earlier.   Calgary Co-op has opened a new store in Calgary. The new store is part of the co-op's strategic development and enhancement plan, which includes the replacement and renovation of older centres. The new 54,000-sq.ft. store is in the site of a previous outlet, which opened in 1963 and has been demolished.   In an effort to integrate its entire North American operations, American Tool Cos. has eliminated its distribution and marketing function in Canada. The move has resulted in the closing of its Mississauga, ON distribution centre, in favour of a cross-docking operation handled by Caterpillar Logistics in Guelph ON. In addition, five positions, including marketing, were eliminated.   Swan Co., formerly owned by Mark IV Industries, has been purchased by Tekni-Plex. The Columbus, NJ-based company also owns six other companies, including Colorite and American Gasket and Rubber. Canadian operations, formerly Dayco Swan, will continue to operate unchanged, under the Swan Hose name.   SICO Inc. has posted net earnings of $3,193,000, up 3.4% over net earnings of $3,088,000 during the same period in 2000. Sales rose 3.4% to $56.6 million, due mainly to business from the acquisition of Chemcraft International Inc. last year.   GSW Inc. has announced its results for the third quarter of 2001. Sales were $59.3 million, up from $55.2 million in 2000. Net income was reported at $467,000, up from $407,000 a year ago.   MiTek and Trus Joist, a Weyerhaeuser business headquartered in Boise, Idaho, have formed a joint venture to develop "whole-house" software to be used in residential wood-framed construction. The software will support component suppliers through a focus on design solutions for structural frames. OptiFrame Software LLC will be headquartered in Denver, Colorado, and will be operational during the first quarter of 2002.   Newell Rubbermaid Inc. expects its recovery plan to continue on cue in spite of a slowdown in the U.S. economy. The company posted expectations of a 15% growth in earnings in 2002. This follows an announcement of a 27% net income fall and 0.7% sales growth in the third quarter, which was slated as the first quarter of its expansion plan.   Martha Stewart Living Omnimedia Inc. has posted a 25% rise in third-quarter earnings, mostly due to new lines of business and cost controls. The company also announced multi year merchandising partnerships with Bernhardt Furniture Co. and Shaw Industries Inc. to design and market home furniture and floor coverings bearing the "Martha Stewart Signature" label.   _____________________________________________ CANADIAN STOCK WATCH COMPANY 52-WEEK HIGH 52-WEEK LOW CLOSE
COMPANY 52-WK HIGH 52-WK LOW CLOSE (FRI)
Canadian Tire 25.20 15.05 15.05
Canfor 16.95 7.65 7.65
Emco 7.50 2.60 2.60
Goodfellow 11.00 8.00 8.00
Home Depot 49.74 47.61 30.30
Hudson's Bay 17.65 12.40 12.40
Lowe's 64.90 34.25 18.18
Sears Canada 37.25 18.55 12.50
Sodisco Howden 2.80 0.75 0.75
Taiga Forest 10.00 6.80 6.80
West Fraser 36.50 21.00 21.00
______________________________________________ "When a man sells 11 ounces for 12, he makes a compact with the devil, and sells himself for the value of an ounce." - Henry Howard Beecher (1813-87) ______________________________________________ MARKET INDICATORS Gross domestic product remained largely flat for the fourth straight month, according to Stats Canada. The economy increased a marginal 0.1% in August, just prior to the terrorist attacks in the U.S. It was only the fifth time in the past 12 months that the economy as a whole showed any improvement. Output of wood products was 0.9% higher in August, largely in response to the surge in new home building.   The annual rate of growth in industrial product prices was the same in September as in August, according to Stats Canada. Raw materials prices continued to decline compared with September 2000, the fourth consecutive month of negative growth. Manufacturers' prices, as measured by the Industrial Product Price Index (IPPI), grew 0.6% in September compared with September 2000; August saw a similar year-over-year gain of 0.6%.   The U.S. chain stores sales snapshot reported by the Bank of Tokyo-Mitsubishi and UBS Warburg's fell 1.6% during last week. This is the largest decline since March. According to the report, consumer confidence plummeted in October, hitting a seven-year low.   * * * * * * INDUSTRY NEWS. EVERY DAY - OUR WEBSITE HAS DAILY UPDATES ON RETAIL AND INDUSTRY NEWS THAT MATTER TO YOU. KEEP INFORMED. VISIT hardlines.ca - EVERY DAY!   * * * * * * EUROPE IS STILL OPEN FOR BUSINESS! CANADIANS SHOULD BE THERE! THE COLOGNE INTERNATIONAL HARDWARE FAIR/DIY'TEC: March 3-6, 2002. For show information, contact: Edel   Wichmann, 416-598-3343; or colognet@idirect.com. To book   your flight and hotel, call Carol-Ann Contact Trade Show Travel by phone: 1-877-873-7469; fax: 403-247-2448; or   tradeshowtravel@shaw.ca to arrange your trip. Packages   include return airfare and accommodations, as well as admission to the Exhibition. BOOK EARLY!   Packages also include an invitation to the internationally famous Canada Night Reception on Sunday, March 3, 2002, sponsored by Hardlines and Cologne International Trade Shows. We'll see you in Cologne!   * * * * * * PEOPLE ON THE MOVE Rona Inc. has made some changes to its buying team: Larry Jarvis, previously vice-president building materials for Revy, has been named vice-president building materials for the entire Rona network ... Jeff Kilgour is now vice-president, forest products ... Pierre Charron is vice-president for buying and purchasing of hardware ... Mark Dufresne is now vice-president purchasing and logistics. He was previously vice-president strategy and development. (514-599-5100)   After more than 27 years with Canadian Tire Corp., most recently as project manager in its head-office marketing operations division, Harold Fry has moved to Nexwood Industries in Brampton, ON as sales manager. Nexwood sells composite wood/resin building products for use in decks, fencing and other outdoor construction. (905-799-9686)   More cuts at Sodisco-Howden Group: Peter Ulmer, formerly regional sales manager, Ontario, left on October 25th ... Richard Mitton, previously regional sales manager for Atlantic Canada, left at the same time. Mitton's experience includes three years with Sodisco-Howden and 14 years with Thornes. The shuffle occurred at the same time as the previously announced exit of two vice-presidents, Bill Wilson in London, ON and Terry Bice in Surrey, BC. (519-686-2200) ______________________________________________ OVERHEARD ... "Canadian Tire needs to understand that Wal-Mart and Shoppers Drug Mart are their competitors, not just Home Depot." - Paco Underhill, author and retail guru who spoke last week in Toronto at a conference hosted by the Retail Council of Canada. ______________________________________________ * * * * HARDLINES MARKETPLACE* * * * Check out Hardlines Classifieds on the web:   https://hardlines.ca/html/classifieds_new.asp   ______________________________________________ NORAL MARKETING: Representing leading manufacturers since 1986. We ensure high profile retail presence for a wide range of product lines. Why not make yours one of them? www.noralmarketing.com or call 519-439-6800 ext. 201 * * * * * * PROMOTE YOUR COMPANY BETTER Want to communicate more effectively to your customers? Need help announcing new products, businesses or marketing initiatives? McLARNEYCOM brings vendors and retailers the marketing tools they need to boost sales: press releases, corporate brochures, customer newsletters, direct mail and more!   Contact us at 416-489-3396; buzz@hardlines.ca   * * * * * * THE HARDLINES MARKETPLACE: just $16 per line. A classified ad with Hardlines is the most direct way to industry eyes. Over 3,000 executives in the industry come in contact with our email and fax publications ... ... and have you seen our Marketplace in our new website?   https://hardlines.ca/html/classifieds_new.asp   Publish your ad where it matters. Get industry exposure today.   Contact us at 416-489-3396 or email: buzz@hardlines.ca   ______________________________________________ Hardlines is published weekly (except monthly in December and August) by McLARNEYCOM 542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7 (c) 2001 by Michael McLarney. HARDLINES(tm) the electronic newsletter hardlines.ca Phone: 416.489.3396; Fax: 416.489.6154   Michael McLarney, Editor & Publisher: mike@hardlines.ca Eugenia Canas, Assistant Editor: buzz@hardlines.ca Beverly Allen, Marketing Manager: bev@hardlines.ca Nancy Wright, Circulation Manager: nancy@hardlines.ca   ______________________________________________ THE HARDLINES "FAIR PLAY" POLICY: Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week - but let us handle your internal routing from this end! ______________________________________________ Subscription: $199+$13.93 GST = $212.93 per year (GST #13987 0398 RT). Secondary subscriptions at the same office are only $28 + $1.96 GST = $29.98. You can pay online by VISA at our secure website or send us money. Please make cheque payable to McLarneyCom.