Price is not the biggest consideration when it comes to winning the contractor’s business, top pros told Hardlines Home Improvement Quarterly (HHIQ) magazine: trust is.
In the current issue of HHIQ we interview five top pros about why they shop for construction supplies where they do. “Fair price wins—not the lowest,” says one of the most successful contractors in Canada, Steve Barkhouse (pictured) of Amsted Design-Build from Stittsville, Ont., near Ottawa.
Barkhouse and the other pros interviewed say that retailers don’t need to have the absolute lowest prices in their markets to win their business. Barkhouse says it’s more important to him that retailers stand behind their products and back the contractor up when there is a failure of an installed product.
(The Q2 issue of HHIQ is landing in retailers’ mailboxes now. If you are a dealer, and aren’t yet receiving your free subscription, sign up here.)
