The 2020 Outstanding Retailer Awards have been cancelled. More info here.

What are the ORAs?

Launched in 1992, the Outstanding Retailer Awards (ORAs) are the industry’s only national awards program dedicated to celebrating the achievements of hardware, home improvement and building supply dealers in Canada. In its 28-year history, the program has honoured nearly 200 retailers. View last year’s ORA winners and their award ceremony videos here.

What are the categories?

There are seven Outstanding Retailer Award categories.

  1. Best Hardware Store (any size)
  2. Best Building Supply/Home Centre (under 15,000 square feet)
  3. Best Building Supply/Home Centre (over 15,000 square feet)
  4. Young Retailer Award (a store manager 35 or under; entrants may be store owners or employees of an independent store or retail chain.)
  5. Marc Robichaud Community Leader. This award is open to all stores. Its purpose is to celebrate the outstanding contributions/events, charitable donations, etc., made by a store’s staff/managers/owners to the community they serve.
  6. Best Large Surface Retailer (over 65,000 square feet)
  7. Best Contractor Specialist Store

Who can apply?

All Canadian home improvement retailers/dealers that have operated under the current ownership for at least two years are eligible to apply for the ORAs.

Dealers may submit their entries directly; chain/buying group head offices may choose to select their best dealer(s) and prepare their entries for them, in collaboration with the dealer; or vendors may identify specific outstanding retailers for entry and contact us directly.

How do I apply?

A basic entry consists of filling out the PDF form, found at the bottom of this page or www.oras.ca. It is mandatory to fully answer all 20 questions for your application to be judged. Submissions must also contain five exterior and a minimum of 20 interior high resolution photos. Video and audio materials are optional. (They may be useful if you have very unusual and/or effective broadcast commercials that were made just for your business. But they are rarely the decisive factor in winning.)

What do I get if I win?

A trip for two to Niagara-on-the-Lake, including one night’s accommodation and admission to the Hardlines Conference; an inscribed plaque; a marketing package that includes a write-up in Hardlines Home Improvement Quarterly Magazine; a customized video; and photo ready to be sent to local media. The awards will be presented at a special ORA Gala Dinner, held at the end of Day One of the Hardlines Conference.

When will I know if I’ve won?

Judging will take place in early August, and winners will be informed by mid-August.

Where and when will the awards ceremony take place?

The Outstanding Retailer Awards Gala Dinner will take place at the end of the first day of the Hardlines Conference.

Any questions? Contact Michael.


Appel à tous les détaillants et revendeurs canadiens en rénovation de maisons

L’appel à candidatures pour les Outstanding Retailer Awards (Prix du détaillant exceptionnel) est maintenant ouvert!

Qu’est-ce que je reçois si je gagne?

  • Un voyage pour deux à Niagara-on-the-Lake, y compris l’hébergement pour une nuitée
  • L’accès à la conférence Hardlines
  • Une plaque gravée
  • Une trousse de marketing comprenant un article dans le magazine Hardlines Home Improvement Quarterly
  • Une vidéo et une photo personnalisées, prêtes à être envoyées aux médias locaux

Quelles sont les catégories?

  • Meilleure quincaillerie (toute taille)
  • Meilleur magasin de matériaux de construction/centre de rénovation (moins de 15 000 pieds carrés)
  • Meilleur magasin de matériaux de construction/centre de rénovation (plus de 15 000 pieds
  • Prix du jeune détaillant
  • Prix du leader communautaire Marc Robichaud
  • Meilleur magasin de détail de grande superficie (plus de 65 000 pieds carrés)
  • Meilleur magasin d’entrepreneur spécialisé

Comment puis-je présenter ma candidature?

Pour participer, il suffit d’envoyer le formulaire de 20 questions rempli, y compris un texte et des photos, décrivant les succès de votre entreprise.