The 25th Annual Hardlines Conference has been cancelled


This was supposed to be a year of celebration. After all, Hardlines has endured in this industry for 25 years. But, in just two months, the world has changed dramatically. Like all of you, our business has changed too. That’s why we’ve made the difficult decision to cancel the Hardlines Conference in 2020.

The 25th Annual Hardlines Conference was to take place in the third week of October. Some of the top retail leaders in Canada—and the world—had agreed to present as part of our birthday bash. We also looked forward to hosting leading dealers, retail head offices and industry suppliers, as we do every year, as delegates at the conference.

But the impact of the COVID-19 crisis has been too great, and that impact may persist for months to come. Even if it doesn’t (and we hope that’s the case!), the retail home improvement industry will be busy catching up and taking care of its customers and workers as we get used to a new kind of “normal.”

Through the rest of the year, we will stay focused on covering the industry and the current crisis. We will find stories about how dealers are coping around the country, while staying close to industry leaders for their input and insights.

We will also focus on updating our two key research reports, the Hardlines Retail Report and the Hardlines Market Share Report. We want these, like our other products, to be able to help retailers and suppliers alike to understand the market and develop their strategies for 2021 and beyond.

Until that time, everyone here at Hardlines wishes you the very best as you do business in these challenging times. And on a personal note, we hope you and your loved ones are keeping safe and well through this crisis. We look forward to coming out the other end and will be here for you as we do.

2021 dates TBA

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The Hardlines Conference is going back to beautiful Niagara-on-the-Lake at the Queens Landing to celebrate our 25th anniversary. There, some of Canada’s most progressive hardware and home improvement retailers will take the stage with the theme: 

“2020 Vision: Bringing the future into focus.”

This year’s event will feature some of North America’s top thought leaders in hardware and home improvement retail, who will share their stories and their insights on the future of retail. Top retailers and buying group executives from across the country, as well as leading wholesalers and manufacturers, will gather for two days of information and trends, as well as a fantastic networking experience.