NIAGARA-ON-THE-LAKE, Ont. — Providing an exceptional customer experience is a team effort. Together with their employees, Ace Building Centre Kaslo owners Jeff and Monica Davie (shown here with award sponsors Sara Clarkson and JordanHarrington of Storesupport) rally to find new, fun and interactive ways to serve and build relationships with customers.
Whether it is the free popcorn, cause of the day, big and small celebrations, the Air Miles loyalty program or, most importantly, the helpful and knowledgeable staff who know customers by name, shoppers in and around the town of Kaslo get a little extra at their local Ace Building Centre.
“A true family affair, Ace Building Centre Kaslo sets itself apart as a dealer dedicated to customer service—and to having fun,” says Michael McLarney of Hardlines, which presents the awards. “It has created a retail environment where both staff and customers love to be.”
