Small business owners are finishing the calendar year off on an optimistic note, according to a survey by American Express Canada. More than 80 percent believe they’re in good shape to be where they want to be financially at year’s end; almost two-thirds expect the holiday season to be the busiest of the year.
Phanikar Yenamandra, Amex’s VP of customer engagement, told Retail Insider that support for local businesses “is felt year-round” but “becomes especially pronounced during the holidays when the sense of community and giving back is top of mind.”
