IKEA UK to launch furniture buy-back program

MILTON KEYNES, England — IKEA UK is encouraging customers to “live more sustainably” with its new Buy Back program, which will grant a store credit in exchange for used and unwanted furniture.

Beginning November 27, customers can log on to Ikea.co.uk and fill out a return request for items which they will then bring to their local store’s returns desk. In return they will receive a refund card for in-store spending worth up to 50 percent of the furniture’s original value, depending on its condition. IKEA will then sell the returned furniture in its newly named “As Is” section (formerly Bargain Corner). The company will recycle furniture which cannot be resold.

The program mirrors a similar one in Canada that was started early in 2019. IKEA Canada launched a national “Sell-Back Program” enabling customers to sell their IKEA products back to the retailer in exchange for a store credit.