How does one coffee shop stand out from another? By providing a combination of top-notch service and a consistent experience. This was the observation of one retail executive speaking at last week’s DX3 conference for retail and tech, held in Toronto. Armin Yassaie is a partner with Mos Mos Coffee, a small chain with locations in Toronto’s business district. Yassaie stressed the importance building customer expectations—then living up to them.
Lessons from your local coffee shop: be consistent
Most Recent
Most Read
BMR and Pierre Naud continue Quebec expansion
Tue, July 08th, 2025
RONA raises $365,000 for the Fondation Charles-Bruneau
Tue, July 08th, 2025
Trex releases 2024 sustainability report
Mon, July 07th, 2025
RONA donates $280,000 to Charles-Bruneau Foundation fighting childhood cancer
Mon, July 07th, 2025
SPI closes Dispro takeover
Fri, July 04th, 2025
Heidelberg Materials acquires Concrete Crushers Inc.
Fri, July 04th, 2025
Throwback Thursday: 20 years ago, RONA was in process of acquiring Réno-Dépôt
Thu, July 03rd, 2025
Looking for your next new hire? Hardlines Classifieds can help
Thu, July 03rd, 2025
GMS acquisition will expand Home Depot’s Canadian footprint
Wed, July 02nd, 2025
CGC to acquire Imperial Building Products
Wed, July 02nd, 2025