Loblaw has concluded a test project allowing cashiers to work while seated, according to Retail Insider. The parent of the Loblaw, Provigo, and Real Canadian Superstore banners confirmed in a statement to the magazine that it had “piloted a four-month program in 10 of our stores across the country that provided cashiers with the option to sit.”
Loblaw wound down the experiment in early August and is now gathering feedback. Dalhousie agri-food professor Sylvain Charlebois said that Loblaw CEO and president Per Bank personally informed him of the test. Bank “saw my column on the issue a few months ago,” Charlebois claimed, while acknowledging “I’m not sure if my column triggered the whole process.”
