Lowe’s, Google team up for “channel-less” experience

MOORESVILLE, N.C. — Lowe’s Cos. and Google Cloud announced that they are expanding their partnership to modernize the home improvement retailer’s e-commerce, merchandising, supply chain management and pricing systems. The goal is to create a more fluid, “channel-less” customer experience. As part of the initiative, Lowe’s is using Android devices and Google Cloud technology to enable employees to view and update pricing and inventory on the fly. The retailer has deployed 88,000 mobile devices to allow its associates to access real-time data without leaving the sales floor or interrupting a customer interaction.