Canadians are taking to social media to complain that grocery store cashiers aren’t offering to bag their purchases, CBC News reports. Food economist Mike Massow said the advent of reusable bags has encouraged the trend. “I think we’re being trained not to expect bagging, and we’ve sort of fallen into that trap.”
In an email to the national broadcaster, Loblaw Cos. Ltd. said its “policy and expectation is that customers have help with bagging” outside of bargain chains like No Frills. In 2021, however, it had announced a “Bag-Your-Own” program in order to cut labour costs and pass the savings on to customers. Walmart Canada confirmed that it has “introduced self-bagging” except where customers require assistance.
