Walmart Canada introduces sensory-friendly hours

Walmart Canada has launched sensory-friendly hours in stores across Canada in order to provide a less stimulating environment and to reduce customers’ sensory overload. All 403 Walmart Canadian stores will join their U.S. counterparts to offer sensory-friendly hours from store opening until 10 a.m. local time every Monday, Tuesday, and Wednesday.

Shoppers will experience a calmer environment with minimal sensory stimuli. Stores will for example lower lighting and avoid playing music or making non-emergency announcements.

Rebecca Dumais

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