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Aug23_04

 


John Caulfield, Contributing Editor
vol. x, #34, August 23, 2004

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Thanks to the sponsors of our upcoming Hardlines Conference Series!!!

• ACNielsen Canada
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• Liquidation World
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• Practical World/Cologne International Hardware Fair
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canadianretail.com
Competitactics

ProForma

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SUMMER PUBLISHING SCHEDULE:
The next full-sized issue of Hardlines will publish on August 30. See you at our Hardlines Conference Series on September 8 & 9! — Michael

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NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
— Michael McLarney, Editor & Publisher

“If you don’t have some bad loans you are not in business.”
—Paul Volcker (American economist, 1927-)
CONFERENCE OFFERS LEADERSHIP PROGRAM
WORLD HEADQUARTERS, TORONTO — Industry trends and intelligence will be just one part of the Incredible Hardlines Conference Series, September 8-9. A special workshop on leadership in sales and personal management will kick off the event.“Lessons In Leadership…10 things you absolutely must know to lead your market, your business…and your life!” will be presented by Donald Cooper, a leading presenter and former retailer in his own right. His session will help participants confront three urgent and important battles: the battle for increased sales, market share and profitability; the battle to find, lead and keep the best people; and the battle to generate clarity of purpose and a passionate commitment to that purpose.

Donald Cooper delivers unique and powerful insights into how to redefine, refocus and reenergize your business to increase market share and profitability in the face of ever-stronger competition…and ever-faster change.

Cooper spent 18 years at Cooper Canada, the family business, which became the world’s leading manufacturer of hockey equipment and the largest sporting goods company in Canada. In 1981, He developed Alive and Well, a retail concept that won him seven Awards of Excellence for marketing and service innovation, including the Retail Council of Canada‘s Innovative Retailer of the Year.

Drawing on his experience as a world-class manufacturer, retailer and tireless researcher, Donald Cooper now devotes his time to helping companies redefine and reinvent their business. We’re very, very excited to have him participate in the Hardlines Conference Series.

(For more information on this incredible session, click here)

COMPANIES IN THE NEWS
ATLANTA — Home Depot reported record second-quarter net earnings of $1.57 billion, up 25% from 2Q 2003. Sales in the second quarter reached just under $20 billion, an 11% increase from the nearly $18 billion recorded a year ago, while same-store sales rose 4.8%.MOORESVILLE, N.C. — Lowe’s Cos. Inc. reported a 17.9% increase in net income during its second quarter, to $704 million, compared with $597 million. Sales were up 17.3% to $10.2 billion, $8.7 million in 2Q 2003. Despite the strong results, they fell short of Wall Street expectations, hurt by poor weather in June. However, strong July sales helped pick up the quarter. For the six-month period, sales increased to $18.8 billion, up from $15.78 billion. Net income increased 14% to $1.16 billion, from $1 billion in the year-ago period.

FORT WAYNE, Ind. — Do it Best Corp. ended its 2004 fiscal year by returning a record-setting $107.5 million rebate to its members. With gross sales of $2.82 billion, Do it Best recorded a 16.3% sales increase for the fiscal year, the company’s largest increase in more than 25 years. Bob Taylor, president and CEO of Do it Best, attributed the $377 million sales increase to low interest rates, a strong housing market, and the desire of customers to enhance their primary investments.

TROY, Mich. — Kmart Holding Corp. earned $155 million in the second quarter ended July 28, compared with a loss of $5 million in the same period last year. . .However, quarterly sales fell 15.3% to $4.79 billion. Same-store sales dropped 14.9%.

U.S. MARKET INDICATORS
Housing starts were up by 8.3% from June to July, reports the Commerce Department, marking a run of two of the best months for building on record. Builders broke ground on homes at a 1.978 million-unit annual pace last month, up from a 1.826 million rate in June.Building permits rose 5.7% to a 2.055 million pace in July, reports the Commerce Department. Starts of single-family homes increased 8.5% to a 1.651 million-unit rate, from a 1.522 million pace a month earlier. Starts of multi family dwellings rose 7.6% to a 327,000 annual rate.
CANADIAN MARKET INDICATORS
Sales by large retailers were up slightly in June, increasing 0.1% to $7.66 billion, says Stats Canada. the increase comes on the heels of similar advances for the group of large retailers in the previous two months. However, second-quarter sales cooled off, gaining only 0.8% compared with a 2.9% gain in the first quarter.Wholesale sales advanced for the fourth consecutive month in June, rising 0.6% to $37.8 billion, says Stats Canada. The automotive sector was the key driver. Excluding auto, sales actually declined by 0.4%
Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
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Aug16_04

 


John Caulfield, Contributing Editor
vol. x, #33, August 16, 2004

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IN THIS ISSUE:
• Canadian Tire has strong 2Q despite bad weather
• Rona hits $1 billion in sales for second quarter
• West Fraser nears completion of Weldwood purchase
• Canadian housing starts slip in July

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SUMMER PUBLISHING SCHEDULE:
The next full-sized issue of Hardlines will publish on August 30. See you at our Hardlines Conference Series on September 8 & 9! — Michael

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NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
— Michael McLarney, Editor & Publisher

“Most organizations bore me stiff. I can’t imagine working in one of them.
I’d be sad if my children chose to.”
—Tom Peters (from his book “Crazy Times Call for Crazy Organizations)
GALA MAKES CONFERENCE HOT NETWORKING SPOT
SPECIAL REPORT — If you haven’t signed up yet for the Hardlines Conference Series, you risk missing the industry event of the year.Now in its ninth year, the Hardlines Conference Series is an executive-level gathering of North America’s top retailers and vendors. Besides case studies from retail’s front lines, the event features speakers who provide insights into the latest trends shaping the industry today. In fact, we’ve just signed Ira Kalish, global director with Deloitte Research‘s Los Angeles office. He’ll give his amazing overview of the emerging markets, the next wave of consolidation, the changing consumer, and the international threats to national brands.

Joe Scarlett, chief officer of Tractor Supply, will explain the power of the farm and hardware business that has contributed to his company’s explosive growth. Jim Inglis, a former vice-president at Home Depot whose background includes Carpet One and Dekor, will give his insider’s take on the industry. Guillermo Aguero, general manager of Sodimac in Chile, will tell the story of his company’s successful battle against the arrival of Home Depot, a battle that resulted in Home Depot’s withdrawal from that market! And Jos Wintermans, president and CEO of Sodisco-Howden Group, will detail the future of this national hardware distributor.

The latest addition to the line-up of personalities participating in the Hardlines Conference Series is Red Green, star of television’s popular “The Red Green Show.” Green will offer valuable tips on using hardware — and duct tape — at the Hardlines Gala Dinner on September 8, 2004. The Dinner is just one of the events during the two-day Conference Series, being held in Toronto September 8-9, 2004. Home Depot, Rona, BMR, TSC, TruServ Canada, and many more have all booked for this incredible event.

For more info, click here or call Nancy at 416-489-3396.

COMPANIES IN THE NEWS
TORONTO — Canadian Tire Corp. had second-quarter net earnings of $82.8 million, an increase of 29.3% over the same period in 2003. Sales from Canadian Tire’s retail division (CTR) were up 5.1% to $1.8 billion, while earnings were up 22.1% to $84.6 million. Same- store sales grew by 2.2% during the quarter. Increased sales were experienced across CTR’s cornerstone segments of automotive, home and leisure products. Despite rotten weather through much of the country in 2Q, seasonal sales were up, especially for high-end items. The largest category increases were in tools, barbecues, patio furniture and car care and accessories.OAK BROOK, Ill. — Ace Hardware Corp. had a 6.3% increase in net earnings for the second quarter of 2004, over the same period in 2003. Consolidated sales for the second quarter totaled $871.0 million, up 4.7% from $831.8 million. During the quarter, Ace added 65 stores and 1.6 million sq.ft. of retail space to its network of 4,800 independent dealers.

BOUCHERVILLE, Que. — Rona inc. posted second-quarter net earnings of $53.7 million, an increase of 99.1% over the same period a year, and the best quarter in Rona’s history. The company’s consolidated sales topped $1 billion for the first time, a 53% increase over the same quarter a year earlier. Same-store sales were up 9.2%…

TORONTO — Target is reportedly vying for Hudson’s Bay Corp., the Canadian mass merchant and department store retailer. Target is possibly in talks with U.S. industrialist Jerry Zucker, HBC’s largest shareholder, to buy his 18.1% stake in the company. About half of 300-plus Zellers stores would be converted to Target outlets, while some Bay locations could potentially be changed over, as well.

BENTONVILLE, Ark. — Wal-Mart Stores reported record sales and earnings for the second quarter ended July 31. Net sales were $69.7 billion, an increase of 11.3%, compared with the same period last year. Income from continuing operations for the quarter was $2.7 billion, an increase of 16.1% from $2.3 billion. Net sales for the six months ended July 31, 2004, were $134.5 billion, an increase of 12.7%.

TROY, Mich. — Kmart has announced it will not sell quite as many stores to Home Depot as previously stated. The original deal called for Home Depot to pick up as many as 24 Kmart outlets, but now that number is down to 19. In addition, Kmart will slash 200 jobs at head office. The revised agreement has Kmart selling at least 13 stores — for $173 million in cash — and up to 19 stores for $288.5 million. Kmart said originally that it would sell up to 24 stores for a maximum of $365 million.

MISSISSAUGA, Ont. — Wal-Mart Canada has managed to thwart the union again, following a vote by workers in a store in Thompson, Man., to reject being unionized by the United Food and Commercial Workers Union. The vote result was 67-44 against unionization.

VANCOUVER — West Fraser Timber Co. is nearing the end of its due diligence review of Weldwood of Canada. It intends to proceed with the acquisition from International Paper, although the deal remains subject to regulatory approvals and conditions. Total distribution of the receipts will be 5,852,000, at a price of $47 each, representing the right to receive one common share of West Fraser upon closing of the Weldwood acquisition, for gross proceeds of $275,044,000.

U.S. MARKET INDICATORS
Retail sales for July were $336.5 billion, up 0.7% from June and up 6.5% from one year ago. Excluding automobiles, retail sales were $258.3 billion, up 0.2% from last month and up 7.8% from July 2003Interest rates on 30-year mortgages dipped below the 6% level last week. Freddie Mac, in its weekly nationwide survey, said that rates on 30-year, fixed-rates mortgages fell to 5.99% for the week ending August 5.
CANADIAN MARKET INDICATORS
Housing starts fell slightly in July, to 218,700 seasonally adjusted to from 232,100 in June, according to Canada Mortgage and Housing Corp. Urban starts were down 8.0%. The seasonally adjusted annual rate of urban starts was down 8.0% to 191,900 units in July. However, urban single starts increased 5.5% to 107,500, although urban multiple starts declined 20.8% to 84,400 on a seasonally adjusted annual basis.The value of building permits issued by municipalities surged by 27.1% in June to $5.3 billion, a new monthly record, says Statistics Canada. It’s also the first time the $5 billion mark has been exceeded for the first time. After an 8.2% decline in May, a record value in the residential sector combined with a near record in the non-residential sector propelled permits well above the previous record of $4.6 billion set in July 2003. Builders took out a record $3.4 billion in housing permits in June, up 24.2% from the previous month.

The new housing market remained red hot in June as housing prices rose at their fastest pace in more than 14 years. New housing prices were up 6.2% year-over-year, compared with June 2003, reports Stats Canada. This was the biggest 12-month gain since February 1990 when prices advanced 7.1%. On a month-over-month basis, housing prices were up 0.7% from May.

NOTED…
Hardlines is proud to host the illustrious Outstanding Retailer Awards Lunch, presented by Hardware Merchandising magazine, this year, in conjunction with our own Newsmaker of the Year Awards. These important Awards will be presented on September 8, as part of our incredible Hardlines Conference Series.
Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
______________________________________________
Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.

Aug09_04

 


John Caulfield, Contributing Editor
vol. x, #32, August 9 , 2004

IN THIS ISSUE:
• Home Depot workers vote down union
• Sodisco-Howden reveals 2Q results
• BMHC benefits from strong U.S. housing market
• Canada’s housing market will stay hot
• Home Depot Canada reveals store openings
• Boise gets out of the timber business

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SUMMER PUBLISHING SCHEDULE:
We publish only twice during August. There will be no Hardlines on August 16 or 23. We’ll publish on August 30. See you at our Hardlines Conference Series on September 8 & 9! — Michael

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NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

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“Money can’t buy friends, but you can get a better class of enemy.”
—Spike Milligan (British comedian and author, 1918-2002)

HOME DEPOT WORKERS IN DETROIT REJECT BID TO UNIONIZE
DETROIT, Mich. — Workers at Home Depot‘s warehouse in Harper Woods, Mich., a suburb of Detroit, last weekend rejected a bid to join and be represented by the United Food and Commercial Workers union. Of the 173 eligible voters, 115 voted against joining the union, with 42 in favor, based on a preliminary tally that needed to be confirmed by the National Labor Relations Board. To win, the union needed a majority of voters to have cast in its favor.Had the workers voted that way, their store would have been the first Home Depot to be unionized. The UFCW is also trying to unionize workers at other Home Depot stores in Michigan, including Flint, which has gained a considerable measure of notoriety as the subject of two of director Michael Moore‘s films. UFCW Local 876, based in Madison Heights, Mich., represents about 22,000 workers in retail operations such as Rite Aid and Kroger. But the union’s efforts to unionize Wal-Mart and other national retailers have been repeatedly rebuffed.

Home Depot said in a prepared statement that the vote rejecting unionization “not only represents a vote of confidence from our associates, but also confirms The Home Depot’s reputation as an employer of choice.” One of the main points of contention that led to the vote was the fact that workers said they were paying too much for their health insurance.

The same union has had better luck in Canada, as it attempts to organize the world’s largest retailer. The Quebec Labour Relations Board has accredited the UFCW to represent workers at a Wal-Mart store in Saguenay, Que. Wal-Mart says it’s not sure if it will appeal the ruling. The store, in this city about 150 miles north of Quebec City, has some 180 employees. Workers at another Wal-Mart store, in Brossard, Que., have also asked the Labour Relations Board for permission to join the union.

SODISCO-HOWDEN SALES DIP IN 2Q
MONTREAL — Sodisco-Howden‘s second-quarter revenues totalled $137.7 million, down 4.3% from the same quarter in 2003, reflecting bad weather and a drop in business in Ontario. Net earnings fell to $2.5 million from $3.1 million.Sales eased “moderately” in the second quarter, says Sodisco-Howden CFO James Shannon. While the company made no reference to the weather in its financials, the cold, wet conditions that prevailed through much of the late spring have had an impact on the home improvement industry in many regions of the country. In addition, a change in billing practices by a major vendor, which was not named, has resulted in billings going directly to Sodisco-Howden’s customers. While Sodisco-Howden’s volumes aren’t affected, and it still gathers the rebate from those sales, the change has affected the company’s sales reporting.

Add to that the effects of a drop in business from TIM-BR Mart Ontario, a major buying group customer for Sodisco-Howden.

TIM-BR Mart Ontario is a partner in Quincaillerie Matreco Hardware, along with Groupe BMR in Quebec and the AWARD buying group in Atlantic Canada. However, despite the drop in Ontario, where trucks began delivering early this year, shipments to Atlantic customers are reported to be holding their own.

Sodisco-Howden has historically restricted its LBM supply to Quebec. But Groupe BMR’s foray into hardlines distribution has prompted Sodisco-Howden to counter by offering building materials distribution to customers in the Maritimes.

The move, says Shannon, is paying off.

Lumber and building materials are shipped to Atlantic customers from Sodisco-Howden’s Rivière-du-loupe LBM distribution center. The service was introduced at the end of March 2004, and has proven especially popular with contractor-oriented dealers.

BMHC REPORTS HUGE SALES AND EARNINGS JUMP
SAN FRANCISCO — Building Material Holding Corp. the 14th-largest home improvement retailer in the U.S., continues to benefit from the country’s strong housing market and soaring lumber prices.BMHC reported a 60.4% increase in sales, to $960.2 million, for the six months ended June 30, and its earnings during this period jumped 168.9% to $16.8 million. The pro dealer gets about one-third of its revenue from a division, BMC Construction, that provides framing and foundation labor to homebuilders. That division’s sales through six months rose 125.1% to $325.1 million, and its operating income increased 140% to $20.1 million, mostly in the strength of acquisitions.

The corporation’s BMC West division operates 60 lumberyards whose six-month sales increased 39.9% to $636.3 million. Their operating income grew 91% to $40.6 million.

HOME DEPOT CANADA MAPS OUT 2004 OPENINGS
TORONTO — Home Depot Canada has given Hardlines the list of openings still to come in 2004: Trois Rivières, Que. — August 25; Kitchener (West), Ont. — September 2; Vancouver (Park Royal), B.C. — September 30; and Charlottetown, P.E.I. — October/November.The following stores are slated to open during the company’s fourth quarter, which ends January 31, 2005: Medicine Hat, Alta.; North Bay, Ont.; Cornwall, Ont.; Barrhaven, Ont.; Toronto (Gerrard Square); St-Constant, Que.; and Calgary (North Hills), Alta. The final opening of the fiscal year will be Sydney, N.S., marking the first Home Depot store on Cape Breton Island.

The Park Royal, Calgary North Hills, and Gerrard Square store in Toronto will all be “urban neighborhood” stores, slightly smaller than a typical Home Depot store, with assortments tailored to a more transient, upscale, apartment dwelling customer.

This will bring the total of Home Depot stores in Canada to 115.

HOUSING STARTS WILL REACH 17-YEAR HIGH IN 2004
OTTAWA — Housing starts are expected to hit 225,700 units, up from 2003’s robust pace of 218,426 starts, making 2004 the strongest year since 1987 for new home construction, according to Canada Mortgage and Housing Corp.’s third quarter Housing Outlook.Total housing starts in the second quarter were at 232,700 seasonally adjusted, up slightly from the first quarter. “In March of this year, the five-year mortgage rate was at the lowest level since April 1951. Although rates have risen, they remain very low and together with solid employment and income gains will propel housing starts to a 17-year high, ” said Bob Dugan, chief economist at CMHC. “As mortgage rates continue to rise next year, demand for new homes will cool and starts will slow to 204,200 units.”

MLS sales will increase to 457,000 units in 2004, up 5.1% from last year’s pace. Moderate increases in mortgage rates in 2005, along with higher house prices, will cause existing home sales to edge lower to reach 433,100 units, while growth in the average price of existing homes will slow to 4.6% in 2005, compared with 9.2% this year.

Spending on renovations is expected to rise 9.1% in 2004 to reach $36.3 billion. this pace will continue in 2005, reaching $38.5 billion, 6.0% higher than 2004.

BOISE CASCADE FINALLY TO EXIT THE LUMBER BUSINESS
BOISE, Idaho — In a move that will complete its transformation to an office products supplier and dealer, Boise Cascade Corp. has agreed to sell its paper, forest products and timberland assents to a newly formed company run by Boise affiliates. The selling price is $3.7 billion and the deal should be completed by mid November.The acquiring company, Boise Cascade, LLC, will be privately held and headquartered in Boise, Idaho. Its CEO will be Tom Stephens, former president and CEO of MacMillan Bloedel Ltd. and former chairman, CEO and president of Manville Corp. The new company was formed by Madison Dearborn Partners LLC, a Chicago-based private equity investment firm, with financial backing from J.P. Morgan Chase and Lehman Brothers.

Included in the sale are the Boise Cascade Corp. headquarters building here, and substantially all of the assets of Boise Building Solutions, which produces plywood, lumber, particleboard, and engineered wood products for independent wholesalers and dealers, and through its own wholesale building materials distribution outlets. Boise manufactures wood products at 22 facilities in the United States, Canada, and Brazil. Boise’s 27 building materials distribution facilities in the U.S. sell a wide range of building materials to retail lumber dealers, home centers specializing in the do-it-yourself market, and industrial customers. Boise Building Solutions’ first half 2004 sales totaled $1.9 billion.

The new company will own Boise Paper Solutions, a manufacturer of office papers, value-added and recycled papers. This division operates five pulp and paper mills, two paper converting facilities, six paper distribution centers, and five corrugated container plants in the United States. Boise also owns or controls about 2.3 million acres of timberland in the United States, 35,000 acres of eucalyptus plantation land in Brazil, and a 16,000-acre cottonwood fiber farm near Wallula, Wash.

After this deal is consummated, Boise Office Solutions — what’s left of Boise Cascade — will become known as OfficeMax Corp., the office products company that Boise acquired for $1.15 billion last year.

HARDLINES PARTNERS WITH ONLINE RECRUITER
Hardlines has partnered with canadianretail.com to offer the industry an easy and affordable way to place job openings on the Internet. To post a single job on canadianretail.com at the special price of $150.00 plus GST for 60 days, just click here to Register and Post a Job. Click here to read More about the program.
NOTED…
The second annual Charity Golf Tournament on behalf of the Daily Bread Food will be held on September 9 at Station Creek Golf Club, Gormley, Ont. Organizers invite support — and prizes. Last year, the event raised over $29,000 and this year’s goal is $60,000. Corporate wear, product samples and cash donations are all welcome. For more info, contact: Tony Irwin, 416-318-4850; or kindly send prizes, tagged “DBFB Golf,” to: Bryan Gilbart, c/o Envirogard Products, 446 Major Mackenzie Dr., Richmond Hill, Ont. L4C 4X9.
HARDLINES WHO’S WHO AVAILABLE IN AUGUST!
Order now to receive your copy of the 2004/2005 Hardlines Who’s Who Directory. With 50% of the content changing every year, you don’t want to miss this valuable knowledge. For more information, click here. Or call or email Nancy Wright, nancy@hardlines.ca, 416-489-3396, to reserve your copy!
COMPANIES IN THE NEWS
VANCOUVER — West Fraser Timber has filed a prospectus to distribute an offering to finance the forestry giant’s acquisition of Weldwood of Canada from International Paper Co. The cash deal is worth $1.26 billion and is expected to close during the fourth quarter, subject to certain closing adjustments. West Fraser expects to raise approximately $250 million from the offering, which is being co-led by Scotia Capital and TD Securities. The offering has not been registered for distribution in the U.S.BREWTON, Ala. — Marvin’s Building Materials & Home Centers, the Leeds, Ala.-based pro dealer, plans to open its 22nd store here later this year in a former Kmart. The 35,000-sq.ft. unit will include a complete line of home improvement products, as well as an attached garden center and drive-through lumberyard. Marvin’s, the 95th-largest home improvement retailer in the U.S., ended last year with about $101 million in sales. It currently employs 533 people at its 21 stores in Alabama and Mississippi.

ST-ANTONIN, Que. — Matériaux à Bas Prix ltée (Bargain Building Materials) has signed on a new authorized dealer, L’Entrepôt du Bricoleur, an independent in Val-d-Or, Que. The grand opening is this Wednesday, August 11.

MISSISSAUGA, Ont. — A new packaging company has been created as a division of Mumby and Associates. DPP Manufacturing Inc. grew out of Mumby’s own product packaging facilities as a stand-alone packaging company. DPP is headed up by its president, Steve Bedford, formerly with Rona Ontario. The company specializes in co-packaging, bonus packs and quarter-pallet displays, all of which can be shipped directly to the retail client. (To contact Steve, call: 905-542-2722)

FORT WAYNE, Ind. — Following up on its previously announced support of Habitat for Humanity International as its cause of choice, Do it Best Corp. announced last week its first corporate-driven “home build,” near its headquarters here in Fort Wayne. The dealer-owned distributor has contributed nearly $200,000 so far, in the form of donated product from displays at the company’s buying markets.

BOCA RATON, Fla. — U.S. Plastic Lumber, a manufacturer of composite lumber and decking products, has filed for protection from creditors under Chapter 11 of the U.S. Bankruptcy Code. The company also sought debtor-in-possession financing so that it could continue operating while it reorganizes its business. The company has retained a New York-based turnaround firm, Triax Capital Advisers, to direct its reorganization. By contrast, one of U.S. Plastic’s primary competitors, Trex Co., has reported that its revenue for the six months ended June 30 rose 24.1% to $159.7 million. In June, Trex began selling its decking products in Home Depot stores in selected markets.

ISSAQUAH, Wash. — Costco Wholesale Corp. had July net sales of $3.72 billion, an increase of 12% from $3.32 billion in July 2003. For the first 48 weeks of its 2004 fiscal year ended August 1, Costco reported net sales of $43.51 billion, up 14% from $38.27 billion from the same period in the prior fiscal year.

BENTONVILLE, Ark. — Sales at Wal-Mart were up 10.9% in July, to $20.61 billion, from $18.59 billion a year earlier. Year-to-date sales were $135.07 billion, an increase of 12.1% over $120.52 billion in the prior year. Same-store sales were up 3.2%.

HOFFMAN ESTATES, Ill. — At Sears, Roebuck and Co., total store revenues were $1.84 billion for July, down 4.0% from the same month in 2003. same-store sales decreased 2.6% in July. The only segments to report any sales growth were consumer electronics, lawn, garden and fitness equipment; home fashions and household goods.

BENTONVILLE, Ark. — Wal-Mart is leaving pharmacies open round the clock in five of its stores in Arkansas and Texas, in an effort to increase its share of the drug dispensing market. The company has more than 3,000 retail pharmacies in the U.S.

PEOPLE ON THE MOVE
Marvin Ettinger has been appointed vice-president administration and development at Le Groupe BMR. Ettinger is a veteran of the industry since 1974, when he worked for the Castor bricoleur chain. Most recently, he served as vice-president, operations, at the Réno-Dépôt division of Rona Inc. He replaces Jean St-Maurice, who had been finance director for BMR. (450-463-2441)Maura Bella left the Canadian Retail Hardware Association last Friday, after 24 years there, to run the Real Estate Institute of Canada as executive vice-president. Bella worked for 24 years at the CRHA, moving last year into the role of show manager for the Canadian Hardware and Building Materials Show. The show was recently renamed the H2X, to reflect its re-positioning as a dual show with the Paint and Wallcoverings Association.

Tim Valters has been appointed president of Selkirk Canada Corp. He will be responsible for commercial and industrial products in the Canadian market. He was formerly vice-president and general manager of Selkirk Canada … Bob Emmell has been appointed director of sales at Selkirk. He was most recently national sales manager … John Vukanovich has been promoted to the role of director of marketing at Selkirk Canada. He previously held the position of national marketing manager. (888-735-5475)

U.S. MARKET INDICATORS
Construction spending in June fell by 0.3% from May, reports the Commerce Department. The value of buildings put in place was $985.2 billion seasonally adjusted in June, and follows a slight gain of 0.1% in May.Housing starts fell 8.5% in June in the face of rising interest rates. Building permits, a sign of builder confidence in future demand, fell to their lowest level since February, posting the biggest monthly decline in more than 10 years, says the Commerce Department.
CANADIAN MARKET INDICATORS
Employment didn’t change much in July, up by only 9,000, following three consecutive monthly gains, says Statistics Canada. The unemployment rate edged down 0.1 percentage points in July to 7.2%, as fewer people entered the labor market in search of work. Employment over the past 11 months is up 2.1%.

****HARDLINES MARKETPLACE****
Don’t miss the products and services on the Hardlines web Marketplace:
https://hardlines.ca/html/marketplace.html
And check out Hardlines Classifieds on the web:
https://hardlines.ca/html/classifieds_new.asp

HELP WANTED

SALES MANAGER — NATIONAL

A leading innovator and manufacturer in Pet Electronics has an immediate opening for an innovative professional responsible for all aspects of Canadian Sales. You will plan product proposals and price quotations, budget and organize promotional advertising, shows, training and demonstrations, and forecast sales volumes.

The ideal candidate will have a solid knowledge of the Pet and Hardware marketplace and demonstrated sales experience. Strong customer presentation skills and computer literacy are essential. Bilingualism (French and English) and a willingness to travel are required.

We thank all applicants in advance. To explore these opportunities in complete confidence, please send resumes to buzz@hardlines.ca P.O. Box 618.

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BUSINESS OPPORTUNITIES

BUSINESS OPPORTUNITY

Tired of being on the road? Use your experience and talent for your own benefit.

Exciting opportunity to open your own hardware store in Durham Region’s fastest growing community of Clarington. Situated 2 minutes from Hwy 401 near Hwy 35/105. 7500 square foot brick building with 20 car parking.

Don’t want to pay rent? Vendor will take back mortgage for the right candidate. Must have capital to invest. Principals only.

Call Tenzin Gyaltsan 905-261-6997 or email to iga7571@rogers.com

**********************************************************************************
SERVICES OFFERED


WHETHER OR NOT IT GETS PAINFUL IS UP TO YOU.

Sterling CommerceUCCnet services compliance is being strongly encouraged by retailers from Wal-Mart® to The Home Depot® because it makes supply chains more efficient. But implementation can be challenging. Sterling Commerce will guide you through every step. To find out more, click here for a free copy of, “Data Synchronization: From Compliance to Collaboration.”

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RETAIL IS DETAIL. Let Noral Instore, a national service company, handle your service requirements in Canada. Noral serves some of America’s leading manufacturers, managing their lines for Canada’s top hardware retailers, big boxes and mass merchandisers.

Contact Dave Leslie at 905-702-9443, to find out how Noral can boost your sales in Canada. http://www.noralmarketing.com

**********************************************************************************
MARKETPLACE

**********************************************************************************
SELL YOUR COMPANY – OR BUY ONE – WITH HARDLINES CLASSIFIEDS!
DO YOUR EXECUTIVE SEARCH, FIND NEW LINES OR GET NEW REPS IN THE HARDLINES MARKETPLACE.

ONLY $2.50 PER WORD FOR THREE WEEKS IN THE CLASSIFIEDS.
TO PLACE YOUR AD, CALL PHYLLIS NOWELL AT 416-489-3396 OR
EMAIL: phyllis@hardlines.ca

Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
______________________________________________
Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.

Aug02_04

 


John Caulfield, Contributing Editor
vol. x, #31, August 2, 2004

* * * * * *
SUMMER SPECIAL: The next regular issue of Hardlines will be next week, August 9. We’re preparing for the Hardlines Conference Series, September 8-9. Be sure and book right away!— Michael

* * * * * *

“You know how I’m smart? I got people around me who know more than me.”
—Louis B. Mayer (former head of Metro-Goldwyn-Mayer, 1885-1957)
COMPANIES IN THE NEWS
ATLANTA — Georgia-Pacific had net sales of $5.2 billion for the second quarter, up 6% from $4.9 billion in 2Q 2003. It reported second-quarter income from continuing operations of $230 million, up dramatically from $54 million in second-quarter 2003. For the first six months of 2004, the company reported net income, excluding unusual items, of $402 million, up from $58 million. Net sales for the first six months were $10.4 billion, compared with $9.3 billion in the same period a year ago, excluding sales from discontinued operations.VANCOUVER — North American Lumber is the latest retailer to join Tim-BR-Marts Ltd. The Winnipeg-based chain has 17 retail lumber yards, one truss plant and two manufactured homes businesses, with total sales in 2003 of $25 million. Stores are located in Northwestern Ontario, Manitoba and Saskatchewan.

DUNCAN, B.C. — Doman Industries and Western Forest Products Inc. have announced that the restructuring of Doman is now complete, with assets reorganized under the new company, Western Forest. Doman struggled under bankruptcy protection for the past 20 months, but its stock has been delisted as of July 27, with Western Forest becoming the successor business to Doman.

BURNABY, B.C. — Taiga Forest Products Ltd. had sales for the three months ended June 30, 2004 of $384.4 million, up from $258.4 million in 2003. Earnings for the three months were $5.8 million, compared with $0.6 million in the same period last year.

RICHARDSON, Tex. — Selkirk Canada, a division of Selkirk Americas LP, has bought up Energy Vent Ltd., a manufacturer of chimney and venting products. The company will be renamed Energy Vent Corp. and operate as a separate legal entity owned and operated by Selkirk Canada. John Rollo, majority shareholder of Energy Vent, will stay on, while Dawn Bruce, sales manager of Energy Vent, will also remain, now reporting to Selkirk Canada’s director of sales, Bob Emmell.

BOISE, Idaho — Boise Cascade Corp. has sold off all its forestry assets, the backbone of a giant paper and timber business, to focus on office products distribution. The purchaser is a private investment group led by Thomas Stephens, a former president of MacMillan Bloedel. The selling price is US$3.2 billion and includes 22 wood products plants in Canada, the United States and Brazil, 27 wholesale distribution centers in the U.S. and stakes in more than 900,000 hectares of timber. The deal is expected to close by November. Last year, Boise Cascade bought the 70-store OfficeMax chain for US$1.2 billion.

LEADING RETAILERS WILL JOIN ROSTER AT HARDLINES CONFERENCE
WORLD HEADQUARTERS — An incredible lineup of speakers has been assembled for the next Hardlines Conference Series, September 8-9 in Toronto.Joe Scarlett, chief officer of Tractor Supply, will explain the power of the farm and hardware business that has contributed to his company’s explosive growth. Jim Inglis, a former vice-president at Home Depot whose background includes Carpet One and Dekor, will give his insider’s take on the industry. Guillermo Aguero, general manager of Sodimac in Chile, will tell the story of his company’s successful battle against the arrival of Home Depot, a battle that resulted in Home Depot’s withdrawal from that market! And Jos Wintermans, president and CEO of Sodisco-Howden Group, will detail the future of this national hardware distributor.

Now in its ninth year, the Hardlines Conference Series is an executive-level gathering of North America’s top retailers and vendors. Besides case studies from retail’s front lines, the event features speakers who provide insights into the latest trends shaping the industry today. In fact, we’ve just signed Ira Kalish, global director with Deloitte Research‘s Los Angeles office. He’ll give his amazing overview of the emerging markets, the next wave of consolidation, the changing consumer, and the international threats to national brands.

GALA MAKES CONFERENCE HOT NETWORKING SPOT
The latest addition to the line-up of personalities participating in the Hardlines Conference Series is Red Green, star of television’s popular “The Red Green Show.” Green will offer valuable tips on using hardware — and duct tape — at the Hardlines Gala Dinner on September 8, 2004. The Dinner is just one of the events during the two-day Conference Series, being held in Toronto September 8-9, 2004.Hardlines is proud to host the illustrious Outstanding Retailer Awards Lunch, presented by Hardware Merchandising magazine, this year, in conjunction with our own Newsmaker of the Year Awards. These important Awards will be presented on September 8, the same day as the Gala Dinner that evening with Red Green.

For more info, click here or call Nancy at 416-489-3396.

Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
______________________________________________
Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.

Jul26_04

 


John Caulfield, Contributing Editor
vol. x, #30, July 26, 2004

IN THIS ISSUE:
• The lowdown on B&D’s Pentair buyout
• Sodisco-Howden strategy targets competitors
• Rona re-invents Home Centre format
• Home Depot announces first Manhattan store
• IRLY begins recruiting in earnest
• Home Depot’s online sales are on fire

* * * * * *
FINE PRINT — SUMMER SCHEDULE:
There will be no Hardlines next week. Back on August 9. Meanwhile, check out our latest update on the U.S. market click here. — Michael

* * * * * *
NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

* * * * * *

“Pay no attention to what the critics say; no statue has ever been put up to a critic.”
—Jean Sibelius

HOME DEPOT WILL OPEN FIRST MANHATTAN STORE THIS FALL
NEW YORK — Home Depot, which already operates 14 stores in the five boroughs of New York, will open its first store on the island of Manhattan, a 105,000-sq.ft. unit in the historic Flatiron district, on September 10. A second store, located in midtown Manhattan on the site that had long been Alexander‘s flagship store, is scheduled to open late this year.The two Manhattan stores, with a combined workforce of around 600 people, will represent the company’s latest manifestations of Home Depot’s multilevel “urban neighborhood” format, with product assortments that have been customized to city dwellers (that is, more hardlines, décor and everyday products, fewer building materials). Urban neighborhood outlets have been opened in two other New York boroughs, in New Jersey and Chicago.

Home Depot’s attempts to bring this concept to another city have been stalled, however, by community opposition. The retailer paid US$17 million to buy that plot in Vancouver’s Kitsilano neighborhood, where it initially intended to a build 93,000-sq.ft., two-story home center, 190 units of residential housing, 5,000 sq.ft. in ancillary retail space, and a day-care center, all on a 101,000-sq.ft. parcel of land. But even after scaling back those plans to accommodate a smaller store, the city’s council rejected Home Depot’s proposal in early July. In fact, council went even further, by limiting construction in the neighborhood — and on that land — to 10,000 sq.ft., except for supermarkets and drug stores, which can be 30,000 sq.ft.

A second urban neighborhood store slated to open in West Vancouver in September is still on schedule, says company spokesman Nick Cowling.

SODISCO-HOWDEN GROUP SEEKS TO HEAD OFF SPECIALTY SUPPLIERS
MONTREAL — A five-year plan to reassert the supremacy of hardlines distributor Sodisco-Howden Group includes increasing internal efficiencies and provide programs to ensure greater regular communication with dealer customers.But Sodisco-Howden also intends to keep beefing up its product categories to provide a wide range of specialty items, in addition to core products. “We want to go from offering 75% or more of what a dealer needs to a total service offering to customers,” says Jos Wintermans, president and CEO of Sodisco-Howden.

The move is seen as a way to head off the insurgence of specialty distributors, especially in tools, plumbing and electrical, he adds. Sodisco-Howden currently offers about 55,000 SKUs through its warehouses in Victoriaville, Que., London, Ont., and Langley, B.C. However, it faces competition. On some specialty lines and industrial products, a number of smaller distributors, such as Task Tools, Globe Electric and King Tool, cater to more specialized needs. From a regional standpoint, many distributors, such as Western Hardware in British Columbia or Union Hardware in the Greater Toronto Area, offer fill-in lines for geographically specific markets.

Even as it seeks to beef up core assortments, Sodisco-Howden’s strategy does not run contrary to an existing mandate to reduce the overall number of vendors. “There wil be fewer of them,” says Wintermans. “But opportunity remains for existing suppliers.”

BLACK & DECKER TO ACQUIRE PENTAIR TOOL DIVISION
TOWSON, Md. — In a move that could significantly bolster its market presence with professional customers, Black & Decker will pay $775 million in cash to acquire Pentair Inc.‘s tools division.Pentair’s brands include Porter Cable, the third-largest producer of portable electric tools in North America; and Delta, the leading producer of benchtop and stationary woodworking machinery in the world. The tools group also includes such well-known brands as DeVilbiss, the industry’s second-largest producer of air compressor equipment; and Oldham Saw, which makes tool accessories. The acquisition, which includes Pentair’s Canadian and European operations, is subject to regulatory approval by the U.S. Federal Trade Commission.

The Canadian division is reportedly one of the top performing units of the company. Rationalization north of the border must contend with a number of facilities, consisting of a B&D facility in Brockville, Ont., its head offices in Richmond Hill, Ont., and the Pentair offices and warehouse in Guelph, Ont., which have more available space than B&D’s current digs north of Toronto.

In 2003, Pentair’s Tool Group generated $82 million in operating income on $1.08 billion in sales. B&D’s chairman Nolan Archibald said in a prepared statement that the acquisition will “expand our product lines where we have relatively low market share, including woodworking equipment, compressors, pressure washers and nailers. In addition, it will give us a stronger presence throughout our distribution network, particularly in the industrial/construction channel.”

Archibald emphasized as well how the addition of Porter Cable and Delta would bolster B&D’s DeWalt professional tool assortment. Analysts estimate that this deal could double B&D’s sales to professional customers.

Last fall, B&D paid $275 million to buy Masco‘s Baldwin Hardware and Weiser Lock businesses. The tool giant is also in the final stages of a major restructuring effort that is moving around 75% of its production to three countries, Mexico, Czech Republic and China. Barbara Lucas, B&D’s senior vp-public affairs, told Hardlines that Pentair manufactures its tools in the U.S., Germany and China, and that B&D would determine where its products would be produced after its acquisition is completed sometime this fall.

It has been rumored for most of this year that Pentair was looking to sell its tool division, as it diversifies into other businesses. In February, Pentair purchased Wisconsin Energy Corp., and became a global force in water treatment and transportation. Pentair got into the tool business in 1981 when it acquired Porter-Cable’s assets of struggling Rockwell International. It bought Delta Machinery three years later, DeVilbiss in 1999 and Oldham in 2002.

RONA’S MULTI PRONGED GROWTH WILL INCLUDE REGIONAL TYPE STORES
PRINCE ALBERT, Sask. — An updated version of its Home Centre and Renovateur concepts will mark the next step in Rona‘s $200 million investment in Western Canada. A ground-up store utilizing elements of Rona’s big box format will open here in September.Rona Inc., one of Canada’s top three home improvement retailers, is already well entrenched in a variety of store sizes and formats, and has cross-pollinated ideas and techniques across these formats many times in the past. A program for traditional sized stores under the Rona Home Centre banner, for stores around 25,000 sq.ft. in size, along with a more contractor-oriented format called Rona Building Centre, were developed last year, and both featured boutique elements developed in Rona’s own big box stores.

RONANow the Home Centre format is being updated with a “next generation” concept that features a larger footprint — the Prince Albert store is 52,000 sq.ft. — and even more big box elements. Those elements are drawn mainly from Rona’s Regional stores, which are typically 65,000-90,000 sq.ft. in size. However, the store will feature additional boutiques, including flooring and a new moulding ideas center that will be up toward the front of the store, along with other décor departments, rather than at the back with building materials.

“Now it will be really an easy way to shop and finalize decoration projects,” says Rona’s communications director, Sylvain Morissette.

He notes that this larger Home Centre format will be integral to Rona’s expansion plans, suitable for other centers like Prince Albert, which is the third-largest city in Saskatchewan and a destination for a number of communities in the northern part of the province. “That size of store enables us to fulfill at least 100 cities in Canada,” Morissette says. Fort McMurray, Alta., will be the next location for the next generation Home Centre, with one or two more likely to be announced before year’s end.

IRLY BEGINS RECRUITMENT DRIVE WITH NEWEST MEMBER
SURREY, B.C. — The announcement that Irly Distributors has added a new member marks the first strike to recover its numbers after losing dealers to Rona Inc.Big Horn Building Centres Ltd. becomes the 51st independent member of Irly, a buying group which owns its own LBM and hardware distribution center. Although it added another dealer a year ago — in Black Creek, B.C., on Vancouver Island — Big Horn is the first dealer to come aboard since Irly voted against joining with Rona earlier this spring. During that time, three dealers left Irly and joined Rona on their own.

Big Horn was formerly a Sexton member, but made the switch to Irly when new owners came on board.

With distribution in place, and an entire division selling hardlines outside the group under the Western Hardware division, Garry Anderson, the new general manager of the group, along with Brad Dixon, who is in charge of dealer development, wants Irly members to get more involved in existing programs, while recruiting new members. The group is well positioned as a regional supplier, says Anderson, thanks to its own distribution center right in Surrey, which carries an extensive line of hardware and building supplies.

Be sure and sign up for the Hardlines Conference Series, September 8-9, 2004. — Michael.
PEOPLE ON THE MOVE
Sears Roebuck & Co. has named Catherine David as general manager of the Great Indoors division. She’ll be in charge of merchandising, marketing and operations for the big box home decorating and remodeling stores … David replaces Jeff Jones, who was promoted to executive vice-president of Sears’ merchandising operations in April.Larry Johnston, chairman of the board, CEO and president of Albertson’s Inc., and Labe Jackson Jr., chairman and CEO of Clear Creek Properties, have been named to the board of directors of Home Depot. This brings the number of directors on The Home Depot board to 12.
U.S. MARKET INDICATORS:
Housing starts in June were 1.802 million seasonally adjusted, according to the Commerce Department. That’s down 8.5% from May and down 2.6% from June 2003, at 1.85 million. Single-family starts in June reached 1.49 million, down 9.5% from May’s rate of 1.65 million.Building permits were 1.92 million seasonally adjusted, down 8.2% from May, at 2.10 million, but up 2.8% over June 2003, according to the Commerce Department.
COMPANIES IN THE NEWS
ROANOKE, Tex. — Within the month, Home Depot expects to be shipping product to stores in Texas and Louisiana from a 450,000-sq.ft. regional distribution center here that is being set up to handle imported merchandise. The facility, located at Alliance Airport here, includes a six-acre parking lot for 130 trailers, and could be expanded further, as Home Depot also has an option to lease another 287,000 sq.ft. in a nearby building. The retailer has stated publicly that it imports product from more than 500 factories in more than 40 countries. At the end of 2003 the company had 10 import DCs in North America. The Roanoke facility should be fully operational by September.VANCOUVER — West Fraser Timber has signed a definitive agreement to acquire Weldwood of Canada from its parent, International Paper Co., creating the third largest lumber producer in North America. The deal will be worth $1.26 billion in cash, subject to certain closing adjustments. The company will own and manage manufacturing facilities in British Columbia and Alberta, as well as facilities in the Southern United States. The transaction has been approved by the boards of directors of West Fraser and International Paper and is expected to close in the fourth quarter.

OAK BROOK, Ill. — Ace Hardware Corp., which has had its own private-label paint manufacturing since 1984, has produced 150 million gallons of paint over the past 20 years. With two manufacturing plants in the Chicago area, the Ace Paint division is the 12th largest paint manufacturer in the United States, with an annual production capacity of 20 million gallons.

MONTREAL — Workers are attempting to organize at two Wal-Mart stores in Quebec. The United Food and Commercial Workers union submitted applications to the province’s Labour Board for union accreditation at the store in Brossard, near Longueuil. Saguenay, north of Quebec City, was the first. Another store has made a similar application in Moose Jaw, Sask.

MISSISSAUGA, Ont. — Door maker Masonite International Corp. had a second-quarter sales increase of 23.5%, to US$564.6 million from US$457 million. Net earnings increased 32% on a boost in sales, the company reports. It earned US$36.2 million in the three-month period ended June 30, up from earnings of $27.3 million a year earlier.

ATLANTA — An overhaul of Home Depot‘s website last fall has helped boost online sales by double digits. According to com.Score Networks, Home Depot had 6.5 million visitors to its web site in May, a 58.5% increase over the same month a year ago. Last year, Home Depot hired Shelley Nandkeolyaras as its vp-interactive marketing and e-business, and completely revamped its site, including decreasing the number of items offered to 12,000 (from 50,000 when it launched its site in 2000 and 20,000 when it was made available nationally) and, more recently, adding a garden club and wedding and gift registry.

VANCOUVER — West Fraser Timber Co. reported earnings of $67 million on sales of $607 million in the second quarter of 2004. That compares with a loss of $5 million on sales of $484 million in 2Q 2003. For the first half of 2004, earnings were $93 million on sales of $1.15 billion, up from $6 million on sales of $970 million for the same period a year earlier.

MONTREAL — First-quarter net sales for bath products maker Maax reached US$136.1 million, up 7.6% from US$126.5 million in the first quarter of the previous fiscal year. This growth of 7.6% is due to an 11.2% increase in net sales of bathroom products, although it was partially offset by a 8.5% decrease in net sales of spas, after Maax decided to pull these products from home improvement centers in the United States.

HOFFMAN ESTATES, Ill. — Sears, Roebuck and Co. had weaker quarterly profit due to poor spring clothing sales. It earned $53 million in the second quarter, compared with $309 million during the same period a year earlier.

TORONTO — Sears Canada Inc. had 2Q revenues of $1.49 billion, up 1.3% from $1.47 billion for the same period last year. Net earnings for the quarter, excluding non-comparable items were $11.8 million, compared with $19.1 million. Net earnings, including non-comparable items, were $6.7 million, versus $13.0 million. Same-store sales increased 1.4%. Sales were particularly weak in air conditioners, patio furniture, outdoor grills and seasonal apparel, but stronger in major appliances, furniture and mattresses, electronics, and bed and bath. Total revenues for the 26-week period were $2.82 billion, up 2.5% from $2.75 billion. Same-store sales year-to-date increased 4.3%.

TOWSON, Md. — Black & Decker Corp. made big gains in its second quarter, with earnings rising by 61% and sales increasing 19%. Net income rose to $121.6 million from $75.7 million. Sales rose to $1.3 billion.

VANCOUVER — Canfor Corp. reported net income of $143.6 million for the second quarter of 2004, up from $32.0 million in the first quarter and a net loss of $1.1 million in the second quarter of 2003. Net income was $175.6 million year-to-date, compared with $39.1 million in the same period in 2003.

DUNCAN, B.C. — Doman Industries managed to narrow its losses in its second quarter, to a net loss of $23.5 million, compared with $39.2 million in the preceding quarter. However, it still marks a swing from net earnings of $19.5 million in the second quarter of 2003. The net loss for the first half of 2004 was $62.7 million, from a profit of $75.1 million in 2003. Contributing to the net loss for the first half of 2004 was an unrealized foreign exchange loss of $25.1 million on U.S. dollar debt. Financial restructuring costs for the six-month period totalled $8.3 million.

MONTREAL — Tembec Inc. posted a third-quarter loss, thanks to a weak Canadian dollar, more than offsetting higher profits from lumber and wood pulp. It lost $12.5 million, compared with a profit of $70.5 million in the year earlier period. Revenues rose to $1.03 billion from $808.9 million.

CANADIAN MARKET INDICATORS
Sales by Canada’s large retailers were up slightly in May, advancing 0.1% over April, to a seasonally adjusted $7.65 billion, according to Statistics Canada. Hardware, lawn and garden products saw the sharpest decline in May, with sales dropping 4.7%. May was also a cool and damp month across much of the country, which may have had an impact on seasonal sales. Lawn and garden product sales fell 7.0%, while hardware and home renovation product sales declined 2.2%.Wholesale sales rose 0.3% to $37.4 billion in May, a slight increase over April, with strong increases in food products and computers and other electronic equipment. May’s increase followed a rise of 1.0% in April and 5.2% in March. Excluding the automotive sector, sales grew 0.8% in May.

****HARDLINES MARKETPLACE****
Don’t miss the products and services on the Hardlines web Marketplace:
https://hardlines.ca/html/marketplace.html
And check out Hardlines Classifieds on the web:
https://hardlines.ca/html/classifieds_new.asp

HELP WANTED

PRODUCT MANAGER

Cooper Hand Tools, a leading manufacturer of professional hand tools and material handling products has an opening for a Product Manager at its Canadian sales and distribution facility in Barrie, Ontario. The position will be responsible for both product management and proactive marketing related activities for a wide variety of Cooper’s Hand Tool products in Canada. The ideal candidate should have a successful record in sales / marketing in the Canadian hard goods industry and a demonstrated knowledge and experience of marketing requirements for both the retail and industrial / MRO sales channels. The position works closely with the Canadian sales team and will report to the VP of Marketing at a USA based divisional office.

Prospective candidates should have a four-year degree in a related discipline and be computer literate. Strong organizational, administrative, quantitative and analytical skills are essential. Some travel is required.

The Company offers a very competitive salary and benefits program along with a good working environment. Please submit your confidential resume outlining accomplishments, objectives, and salary requirements along with a cover letter describing how your background fits the position to:

Cooper Hand Tools
HR Dept.
164 Innisfil Street
Barrie, Ontario
L4N 3E7

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SALES MANAGER — NATIONAL

A leading innovator and manufacturer in Pet Electronics has an immediate opening for an innovative professional responsible for all aspects of Canadian Sales. You will plan product proposals and price quotations, budget and organize promotional advertising, shows, training and demonstrations, and forecast sales volumes.

The ideal candidate will have a solid knowledge of the Pet and Hardware marketplace and demonstrated sales experience. Strong customer presentation skills and computer literacy are essential. Bilingualism (French and English) and a willingness to travel are required.

We thank all applicants in advance. To explore these opportunities in complete confidence, please send resumes to buzz@hardlines.ca P.O. Box 618.

**********************************************************************************

SALES AGENTS

Polar Distribution www.polardistribution.com is currently looking for commissioned sales agents for the following markets: Quebec, Eastern & Northern Ontario, Man./Sask., Alberta.

Polar distributes quality building materials across Canada to the wholesale, architectural, decking, roofing and retail markets. We distribute across Canada for such companies as Alcoa, VanMark Brakes, OSI Sealants, Protectowrap and Malco Tools. Current customers are included in this offering.

Please send a quick note about yourself to: Denis McCully, President, Polar Distribution to dynamics@rogers.com.

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BUSINESS OPPORTUNITIES

BUSINESS OPPORTUNITY

Tired of being on the road? Use your experience and talent for your own benefit.

Exciting opportunity to open your own hardware store in Durham Region’s fastest growing community of Clarington. Situated 2 minutes from Hwy 401 near Hwy 35/105. 7500 square foot brick building with 20 car parking.

Don’t want to pay rent? Vendor will take back mortgage for the right candidate. Must have capital to invest. Principals only.

Call Tenzin Gyaltsan 905-261-6997 or email to iga7571@rogers.com

**********************************************************************************
SERVICES OFFERED


WHETHER OR NOT IT GETS PAINFUL IS UP TO YOU.

Sterling CommerceUCCnet services compliance is being strongly encouraged by retailers from Wal-Mart® to The Home Depot® because it makes supply chains more efficient. But implementation can be challenging. Sterling Commerce will guide you through every step. To find out more, click here for a free copy of, “Data Synchronization: From Compliance to Collaboration.”

**********************************************************************************

RETAIL IS DETAIL. Let Noral Instore, a national service company, handle your service requirements in Canada. Noral serves some of America’s leading manufacturers, managing their lines for Canada’s top hardware retailers, big boxes and mass merchandisers.

Contact Dave Leslie at 905-702-9443, to find out how Noral can boost your sales in Canada. http://www.noralmarketing.com

**********************************************************************************
MARKETPLACE

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SELL YOUR COMPANY – OR BUY ONE – WITH HARDLINES CLASSIFIEDS!
DO YOUR EXECUTIVE SEARCH, FIND NEW LINES OR GET NEW REPS IN THE HARDLINES MARKETPLACE.

ONLY $2.50 PER WORD FOR THREE WEEKS IN THE CLASSIFIEDS.
TO PLACE YOUR AD, CALL PHYLLIS NOWELL AT 416-489-3396 OR
EMAIL: phyllis@hardlines.ca

Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
______________________________________________
Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.

Jul19_04

 


John Caulfield, Contributing Editor
vol. x, #29, July 19, 2004

IN THIS ISSUE:
• Sodisco-Howden bolsters support to buying groups
• TruServ in U.S. deals with stock payout issues
• Damman gets help from Ace
• eBay thieves target home improvement retailers
• Tractor Supply reports record results

* * * * * *
SUMMER PUBLISHING SCHEDULE:
As in years past, we will publish only twice during August. There will be no Hardlines on the following dates: August 2, 16, and 23. We’ll publish on August 9 and 30. But, hey, the halls and corridors of the World Headquarters remain a teeming, seething hub of activity, as we get ready for the Hardlines Conference Series on September 8 & 9. — Michael

* * * * * *
NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

* * * * * *

“Anybody who goes to see a psychiatrist ought to have his head examined.”
—Samuel Goldwyn
SODISCO-HOWDEN EXPANDS REACH WITH AWARD, TIM-BR-MARTS
TORONTO — Sodisco-Howden Group is renewing its efforts to stay connected with its customer base. In an exclusive interview with Hardlines, Sodisco-Howden president and CEO Jos Wintermans indicated that service levels are high and sales to key customers, namely some of Canada’s key buying groups, are up, despite new competition, namely from the new distribution initiative, Quincaillerie Matreco Hardware (QMH).And since the company is no longer hamstrung by being in a “quiet period,” he says communication with dealers will continue to improve as well.

One of Sodisco-Howden’s key customers remains Tim-BR-Marts Ltd. in Western Canada.

“Our dealers are much happier now with how product is getting into their stores,” Urquhart says. And, he notes, there’s less concern surrounding the future of Sodisco-Howden. “The dealers’ only complaint is over out-of-stocks, but the fill rates have improved dramatically over the past year.”

However, even as Tim-BR-Marts strengthens ties with Sodisco-Howden, its affiliated groups, TIM-BR Mart Ontario, Quebec Groupe BMR and, in Atlantic Canada, AWARD, have established their own distribution network, QMH. AWARD Distribution Ltd. was set up by AWARD, in partnership with BMR under the QMH distribution deal, as an alternative source of supply for AWARD dealers. However, according to Wintermans, Sodisco-Howden’s year-to-date shipments to AWARD dealers are up, and any notion that ADL would replace Sodisco-Howden outright is premature, he suggests, adding that Sodisco-Howden maintains a strong relationship with the AWARD members and that both sides “are talking.”

The reason for that relationship, Wintermans says, is “service related.”

Meanwhile, QMH is shipping hardlines to TIM-BR Mart Ontario on a regular basis. According to Don Nash, QMH is the preferred hardware supplier, “the horse we’re backing,” at TIM-BR Mart Ontario. QMH is now shipping almost $1 million per month in product to Ontario, he notes.

Down east, ADL offers a limited selection of about 6,000 SKUs, versus some 55,000 from Sodisco-Howden, and the mix in the ADL warehouse is reportedly skewed to builders’ hardware.

“It’s in the dealers’ best interest for AWARD and Sodisco-Howden Group to have a strong relationship,” Wintermans concludes.

“As far as I’m concerned, Sodisco-Howden has turned the corner,” Urquhart says.

TRUSERV CORP. DEALS WITH FINAL LAWSUITS IN U.S.
CHICAGO — The turnaround of TruServ Corp. appears to be nearly complete, with lifting on July 6 of a moratorium on dealers’ stock redemptions.Since March 2000, TruServ had suspended the redemption of all stock investments of shareholders who chose to leave the dealer-owned co-op following significant financial losses in 1999.

However, the company still faces some hurdles, including confusion and disgruntlement from some dealers, and an outstanding lawsuit . According to Barbara Wagner, TruServ’s treasurer, the “Kennedy Action,” which involves about 38 former dealers, is still pending and deals partially with stock redemption issues.

That stock redemption, which totals about $36 million, will be paid out to approximately 3,100 former dealers. Payments will be made in instalment notes representing five annual payments. These commence December 31, 2004, effectively making the term of the notes being issued 4.5 years, says Wagner.

Because the TruServ stock is not traded, a dealer can only cash out upon quitting the co-op — or in certain instances when closing one of a group of stores. However, dealers will face a loss on the value of the stock, and that value can only be determined upon leaving.

SCHURMAN SALES STRONG ON HOUSING, STRONG COMMODITY PRICES
CHARLOTTETOWN, P.E.I. — The development of a new subdivision here in Prince Edward Island’s provincial capital is providing a boost to Schurman Building Supplies. The development, which began last fall, involves the erection of homes on 81 lots. Mike Simms, general manager of Schurman, says about 40 are expected to be up by the end of this year.And every one of them is being supplied with all materials through the Charlottetown store, which is only five minutes from the new subdivision.

But the economy on the island has been relatively strong, and that, combined with high commodity prices, has resulted in two consecutive quarters of healthy increases.

Schurman, which has five stores and estimated sales of $34 million, is currently in negotiations to be taken over by J.D. Irving, which also owns Saint John-based Kent Building Supplies. The deal is expected to close on or around August 9.

MICHIGAN HARDWARE CHAIN GETS SECOND CHANCE
MADISON HEIGHTS, Mich. — Damman Hardware will emerge from Chapter 11 protection on July 23, after a U.S. Bankruptcy Court judge this week approved a reorganization plan that includes converting Damman’s 12 remaining stores to a format provided by Ace Hardware Corp., the buying group Damman joined last fall.The 84-year-old Damman, whose stores range in size from 15,000 to 29,000 sq.ft., has already converted its store in Livonia, Mich., and plans to start converting two more units later this month, although eight of its stores won’t be changed over until 2005, according to a report in the Detroit Free Press. The Oak Brook, Ill.-based Ace was Damman’s largest unsecured creditor.

Damman’s, once a member of the buying group TruServ Corp., filed for bankruptcy protection on January 12, although its business had been eroding for three years. In 2003, it reported a $1.8 million loss on $37.5 million in sales. During its reorganization period, it closed five stores and sold another two pieces of real estate to raise cash to pay off some of its debt.

It emerges from Chapter 11 with a new $8 million credit line from Boston-based LaSalle Retail Finance. As part of its reorganization plan, Damman’s will now receive its inventory from Ace’s distribution network, as opposed to having products it bought through Ace shipped directly to its stores by manufacturers.

Ownership of the post-bankruptcy Damman’s will not change. The Damman family will retain a 44% stake, with 56% owned by employees through a stock program. The company employs 257 workers.

THEFT TEAM PLEADS GUILTY EBAY-DEPOT FENCING SCHEME
CHICAGO — A mother and son who owned pawn shops here pleaded guilty on July 14 to an elaborate scheme through which they paid thieves to “boost” products from several home improvement stores. The products were then resold for a considerable profit, on eBay, the electronic auction site.The Chicago Tribune reports that Laura Wasz, 52, and her son Bruce, 33, worked with crews of thieves who stole products like kitchen appliances, snow blowers and tools from Home Depots, Expo Design Centers and Great Indoors outlets across the country. Those thieves fenced those products, at 30%-40% of their retail value, through the Waszes, who then hawked the merchandise on eBay. Prosecutors estimate that the retail value of the stolen goods totaled $400,000, and that the Waszes made around $2.5 million in subsequent resales. The Tribune reports that during the nearly two-year scheme, Bruce Wasz concluded in excess of 6,800 eBay auctions, and 6,700 auctions were attributed to his mother, prosecutors said.

Eight other defendants had previously pleaded guilty. The son could face five years in jail, and the mother four years. Prosecutors also are calling for the defendants to repay $2 million in cash they garnered from the scheme.

The Hardlines Conference Series, September 8-9, 2004. Where the industry meets. Click Here for more info!
HARDLINES PARTNERS WITH ONLINE RECRUITER
Hardlines has partnered with canadianretail.com to offer the industry an easy and affordable way to place job openings on the Internet. To post a single job on canadianretail.com at the special price of $150.00 plus GST for 60 days, just click here to Register and Post a Job. Click here to read More about the program.
COMPANIES IN THE NEWS
MISSISSAUGA, Ont. — Castle Building Centres and BMF Marketing and Design have entered into a five-year agreement in which BMF will design and implement a Store Development Program which includes image development, store and yard design, fixturing, communication, and in-store merchandising for dealer upgrades and to attract dealer conversions. BMF’s executional arm, Burlington Merchandising & Fixtures, will create in-line merchandising sets and design feature displays in conjunction with Castle vendors. In the rollout phase, BMF will provide site-specific store design and on-site setup support for Castle members. Mike Frame, Castle’s business development manager — central region, will coordinate the program nationally. Castle represents more than 260 locations across Canada.VANCOUVER — In addition to the signing of TimberTown Building Centres (see the scoop in last week’s issue—MM), Tim-BR-Marts Ltd. has added the following new members: Miracle Lumber Mart in Beausejour, Man., Katjumac Building Supplies in Virden, Man., Johnson’s Building Supplies in Yellowknife, N.W.T., We-land Modular Homes in Evansburg, Alta., Vanguard Inc. in Spruce Grove, Alta., and B.H.L. Building Supplies in Sylvain Lake, Alta. Western Canada-based Tim-BR-Marts has more than 160 member stores.

NASHVILLE, Tenn. — Tractor Supply Co., the largest retail farm and ranch store chain in the United States, reported net income for the second quarter of $31.4 million, up from $27.4 million for the same period in 2003. Net sales increased 17.0% to $525.9 million, from $449.4 million. Same-store sales increased 10.0%, versus last year’s 1.2% gain. While gains were strong across all categories, same-store sales were especially strong in equine, animal and pet products. Net income for the first six months of fiscal 2004 was $35.2 million, compared with $27.5 million. Net sales increased 18.4% to $856.5 million and same-store sales increased 10.9%, versus last year’s 2.1% gain. During the first six months, Tractor Supply opened 25 new stores and relocated eight. (Tractor Supply’s chairman, Joe Scarlett, will be one of the featured speakers at our Hardlines Conference Series, September 8-9. Book now—Self-promotional Mike)

TORONTO — In what may be the first example of classical arts funding by a big box company, Home Depot Canada has taken a major sponsorship role in the funding and promotion of a new Shakespearean summer theatre. Called Shakespeare Works, it’s being mounted at the eponymously named Home Depot Theatre. The first season features “Romeo and Juliet.”

TORONTO — Sears Canada’s first free-standing, off-mall department store in Canada will also be the first full-line Sears store for the province of Prince Edward Island. The store will be located in the provincial capital of Charlottetown. It’s scheduled to open in the summer of 2005. Besides a standard array of private and national brand merchandise, the new 108,000-sq.ft. store will offer specialty services, provided to licensees, which include a portrait studio, travel office, hair salon, watch repairs, optical, keys and engraved gifts, greeting cards and alterations. In Prince Edward Island, Sears currently has 16 catalogue merchandise pick-up locations and two dealer stores.

CHICAGO — Grainger, the industrial distributor, reported record sales of $1.3 billion in the second quarter, up 7% versus the prior year’s second quarter. Net earnings were up 19% to $66.6 million, also a new quarterly high. Sales for the six months ended June 30 were $2.5 billion, up 7%. Net earnings increased 19% to $129 million, versus $108 million in 2003.

PEOPLE ON THE MOVE
At Sodisco-Howden Group, Gary Yokuvouskis has been named regional sales vice-president, expanding his former role as regional sales manager for Western Canada with the national hardware distributor. In his new position, Yokuvouskis will handle both the West and Ontario, which was formerly handled by Leslie Duczek, who is taking maternity leave.Tractor Supply Co. has unveiled a succession strategy with the promotion of current president, Jim Wright, to the post of CEO, effective October 1, 2004. Joe Scarlett, the company’s current chairman and CEO, will continue to serve on a full-time basis as chairman of the board. Wright, 54, joined Tractor Supply in 2000 as president and CEO.

Sears, Roebuck and Co. is looking for a new president of its retail business, following months of disappointing sales at its namesake department stores and will take the search outside the company. The move comes after the retailer parted ways with Mark Cosby, president of the full-line stores, who left last week “to pursue unspecified opportunities.” His position is being eliminated. The new retail president position is broader than Cosby’s role, and will include responsibility for both the existing department stores and the new Sears Grand stores that the retailer is opening away from its traditional mall base. Sears expects to have about 70 off-mall stores by the end of next year, including 12-14 Sears Grand locations and a new, mid-sized format that was announced with Sears’ planned acquisition of up to 61 Kmart and Wal-Mart stores.

U.S. MARKET INDICATORS:
Retail sales for June were $331.9 billion, down 1.1% from last month, marking the biggest decline since February 2003. However, they were up 6.3% from the same month one year ago. Excluding automobiles, retail sales in June were $256.7 billion, down 0.2% from May but up 8.3% from June 2003, says the Commerce Department.The Commerce Department reports that the drop in wholesale prices in June marked the biggest decline in a year. Prices fell 0.3%, as energy and food costs retreated. The unexpected drop comes after wholesale costs shot up in the prior two months.
CANADIAN MARKET INDICATORS
Inflation crept up in June as consumers paid 2.5% more than they did in June 2003 for the goods and services included in the Consumer Price Index basket. The 12-month increase in the all-items index excluding energy, rose to 1.6% compared with 1.3% in May.

****HARDLINES MARKETPLACE****
Don’t miss the products and services on the Hardlines web Marketplace:
https://hardlines.ca/html/marketplace.html
And check out Hardlines Classifieds on the web:
https://hardlines.ca/html/classifieds_new.asp

HELP WANTED

SALES MANAGER — NATIONAL

A leading innovator and manufacturer in Pet Electronics has an immediate opening for an innovative professional responsible for all aspects of Canadian Sales. You will plan product proposals and price quotations, budget and organize promotional advertising, shows, training and demonstrations, and forecast sales volumes.

The ideal candidate will have a solid knowledge of the Pet and Hardware marketplace and demonstrated sales experience. Strong customer presentation skills and computer literacy are essential. Bilingualism (French and English) and a willingness to travel are required.

We thank all applicants in advance. To explore these opportunities in complete confidence, please send resumes to buzz@hardlines.ca P.O. Box 618.

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SALES AGENTS

Polar Distribution www.polardistribution.com is currently looking for commissioned sales agents for the following markets: Quebec, Eastern & Northern Ontario, Man./Sask., Alberta.

Polar distributes quality building materials across Canada to the wholesale, architectural, decking, roofing and retail markets. We distribute across Canada for such companies as Alcoa, VanMark Brakes, OSI Sealants, Protectowrap and Malco Tools. Current customers are included in this offering.

Please send a quick note about yourself to: Denis McCully, President, Polar Distribution to dynamics@rogers.com.

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BUSINESS OPPORTUNITIES

BUSINESS OPPORTUNITY

Tired of being on the road? Use your experience and talent for your own benefit.

Exciting opportunity to open your own hardware store in Durham Region’s fastest growing community of Clarington. Situated 2 minutes from Hwy 401 near Hwy 35/105. 7500 square foot brick building with 20 car parking.

Don’t want to pay rent? Vendor will take back mortgage for the right candidate. Must have capital to invest. Principals only.

Call Tenzin Gyaltsan 905-261-6997 or email to iga7571@rogers.com

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SERVICES OFFERED

WHETHER OR NOT IT GETS PAINFUL IS UP TO YOU.

Sterling CommerceUCCnet services compliance is being strongly encouraged by retailers from Wal-Mart® to The Home Depot® because it makes supply chains more efficient. But implementation can be challenging. Sterling Commerce will guide you through every step. To find out more, click here for a free copy of, “Data Synchronization: From Compliance to Collaboration.”

**********************************************************************************

RETAIL IS DETAIL. Let Noral Instore, a national service company, handle your service requirements in Canada. Noral serves some of America’s leading manufacturers, managing their lines for Canada’s top hardware retailers, big boxes and mass merchandisers.

Contact Dave Leslie at 905-702-9443, to find out how Noral can boost your sales in Canada. http://www.noralmarketing.com

********************************************************************************** 

SELL YOUR COMPANY – OR BUY ONE – WITH HARDLINES CLASSIFIEDS!
DO YOUR EXECUTIVE SEARCH, FIND NEW LINES OR GET NEW REPS IN THE HARDLINES MARKETPLACE.

ONLY $2.50 PER WORD FOR THREE WEEKS IN THE CLASSIFIEDS.
TO PLACE YOUR AD, CALL PHYLLIS NOWELL AT 416-489-3396 OR
EMAIL: phyllis@hardlines.ca

Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
______________________________________________
Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.

Jul12_04

 


John Caulfield, Contributing Editor
vol. x, #28, July 12, 2004

IN THIS ISSUE:
• Home Depot loses bid for Vancouver “urban” store
• Tim-BR-Marts: new strategy, new digs
• Lowe’s faces opposition to growth
• Strober adds key execs
• Kingfisher plans Russian expansion

* * * * * *
ONLY 58 DAYS LEFT!
Don’t go away on vacation until you’ve registered for this year’s Hardlines Conference Series. We’ve got some of the greatest retail minds in the world — bar none — coming to speak at this event! And from all over the world, including Los Angeles, Atlanta, Chile, and even Cornwall, Ont.! Call Nancy RIGHT AWAY at 416-489-3396 to register!

* * * * * *
NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

* * * * * *

“Competence, like truth, beauty and contact lenses, is in the eye of the beholder.”
—Laurence J. Peter (Canadian educator, author of “The Peter Principle”)
NEIGHBORHOOD VOTES DOWN HOME DEPOT SITE
VANCOUVER — After hearing opposition from neighbourhood retailers and residents, Vancouver City councillors voted to defeat Home Depot‘s blueprint for a 40,000 sq.ft. store. Opponents complained about increasing traffic, noise and the effect on small businesses in the area.Home DepotHome Depot’s blueprint for a 40,000-square-foot store at Broadway and Maple is almost half the size of the original proposed store. At 72,000 sq.ft., that store would have been Home Depot’s smallest location yet in Canada, one that reflects the retailer’s new “urban” store format.

It’s the latest attempt by Home Depot to penetrate more urban, downtown areas. Another “urban” store, on the north shore of Vancouver, is set to open September 30 at the toney Park Royal power centre. That one weighs in at 50,000 sq.ft., plus 25,000 sq.ft. on a mezzanine. A similar, though larger, store will open in Toronto’s east end at Gerrard Square in December 2004, while an “urban” store in downtown Calgary is scheduled to open December 16.

Nick Cowling, PR manager for Home Depot Canada, says the company has gone to great lengths with the “urban” format to ensure that these stores will fit into the neighborhoods they serve. For example, the Park Royal store doesn’t look anything like a traditional Home Depot store, he says. The proposed Kitsilano store would have followed similar guidelines.

Local residents of the upscale Kitsilano neighborhood could not be assuaged, however. Hearings on the issue had to be carried over two nights, after so many retailers and residents came out to voice their opposition. In the end, councillors voted to limit the size of retail stores in the Kitsilano area to 10,000 sq.ft. — much too small for a Home Depot store.

Exceptions to the size rule are grocery stores and pharmacies, which can be up to about 30,000 sq.ft. Cowling points out that both these retail formats carry a lot of hardlines items, too.

Traffic was a big concern for many, although Home Depot did at least two traffic impact studies, says Cowling. In each case, traffic was expected to stay the same or even be reduced as shoppers would be able to cut about 15 minutes off their drive to an existing full-size Home Depot on Terminal Rd.

Home Depot owns the property in question, having paid $22 million for it. It has two tenants, who are in the midst of two-year leases — an IGA grocery store and a liquor store.

STROBER’S CONTRACTOR YARDS DIVISION ADDS TWO INDUSTRY VETS
CHARLOTTE, N.C. — The 26-branch Contractor Yards division of Strober Organization has beefed up its management staff with two long-time industry veterans.Frank Chambers, a former Wickes Lumber and Payless Cashways official, recently joined Contractor Yards as its third regional vice-president, overseeing the division’s yards in Tennessee (Chambers lives in Nashville), Georgia and Florida. Tom Leete, whose resumé includes stints as a marketing executive with Scotty’s and Builders FirstSource, since May has been manager of Contractor Yards’ Orlando, Fla., yard.

Both Chambers and Leete worked with Contractor Yards’ president Ben Phillips when the three worked for Pelican Cos., which merged with Builders FirstSource (then known as Stonegate Resources) in November 1998.

Phillips described Leete as his “sounding board” who will also lend his expertise in marketing and advertising to the company.

Strober, the Brooklyn, N.Y.-based pro dealer that is the 24th-largest home improvement retailer in the U.S., acquired Contractor Yards from Lowe’s Cos. in November 2003, and completed that acquisition on February 2 of this year. That purchase brought Strober’s equivalent sales in 2003 to more than $860 million from 71 stores. Strober’s CEO, Fred Marino, said the Contractor Yards division would be a springboard for his company’s expansion in the Southeast.

NEW MEMBERS, NEW LOCATION FOR TIM-BR-MARTS
VANCOUVER — New management has meant a shift in direction for Tim-BR-Marts Ltd. The Western-based LBM buying group was, for many years, something of an elite organization, representing some of the strongest dealers west of the Lakehead. But consolidation among Canadian buying groups has put Tim-BR-Marts on the offensive more than ever.Tim Urquhart, president and general manager of the 158-member group, took over as president last year, succeeding former president and CEO Barrie Sali, who for almost 35 years had driven the company’s growth. One of Urqhuart’s main goals has been to re-connect with the membership, which resulted in a lot of time spent on the road. Another one has been to rebuild membership.

Under Urquhart’s direction, Tim-BR-Mart’s ranks have grown by 11 since the beginning of this year, including the latest addition, TimberTown Building Centre Ltd., which alone represents five locations and an estimated $15 million in sales.

Tim-BR-Marts is also facing some reorganization of its own. By July 24, it will have relocated its head office from the scenic Granville Island location in the heart of Vancouver to Calgary, in a facility right by that city’s airport. Sales and marketing will move there first, while the accounting and IT functions, currently located in Winnipeg, will be brought in later this year.

LOWE’S RUNS INTO EXPANSION HEADWINDS
MOORESVILLE, N.C. — Lowe’s Cos.‘ ambitious national growth plans to open 140 new stores this year have been encountering stiff and relentless opposition in a number of U.S. towns.A Texas judge last week barred the retailer from continuing construction on a store near Austin, and threw out a settlement that would have allowed Lowe’s to build a store over an aquifer recharge zone. Lowe’s had expected that it could continue construction until a court hearing scheduled for September 7, which could invalidate the city’s settlement agreement with Lowe’s and force the retailer to either bring the store into compliance with current ordinances or vacate the site altogether.

The company has been battling anti-growth forces in Austin for several years. According to the Daily Texan, the City of Sunset Valley and a group called Save Our Springs Alliance sued Lowe’s in 2003 to try and block this store. The Austin City Council had voted 4-3 last December to exempt this store from certain ordinances so that the construction could proceed.

As Lowe’s gets bigger, its exposure to this kind of opposition has become more pronounced. In California, Lowe’s is awaiting a court ruling on whether it will be allowed to build a store in Colati, where a citizens group — bankrolled by Lowe’s rival Yardbirds — has been trying to block the construction of the 165,000-sq.ft. warehouse home center. In Bethlehem, Pa., a neighborhood group has filed an appeal with Commonwealth Court to stall a $32 million commercial development that would include a Lowe’s, a bank, a restaurant and an apartment complex. On June 7, a judge had denied this group’s case, which contends the city council had improperly rezoned this site. And in Longview, Wash., residents calling themselves Citizens for Better Planning have hired an attorney to fight Lowe’s plan to build a 163,000-sq.ft. store on 12 acres along Ocean Beach Highway.

Residents fear the store will cause traffic congestion on the already busy highway, devalue nearby homes and impinge on Lake Sacagawea Park, roughly a quarter mile away. Lowe’s representatives insist the impacts on the neighborhood would be minimal and challenge the notion that the development will affect the lake. The city’s Planning Commission is not expected to address whether to rezone the land until August.

In Framingham, Mass., Lowe’s plan to demolish Verizon New England‘s former headquarters and put a 156,000-sq.ft. store on that site has run into some snags that relate to zoning waivers Lowe’s has requested that could impact traffic congestion. Assessed at $12.9 million, the 9.5-acre site currently generates about $382,000 in tax revenue for the town.

KINGFISHER PLC APPOINTS MANAGEMENT FOR EXPANSION IN RUSSIA
LONDON — Kingfisher Plc, Europe’s largest home improvement retailer, is gearing up its expansion plans to include Russia. The company, which owns the DIY retailer B&Q, named senior management to lead the expansion.Kingfisher plans to enter Russia with its Castorama home center format, following the success of its Castorama stores in Poland. Kingfisher now has 19 stores in Poland trading under the Castorama banner, which realized a 64% increase in profits to £41 million on sales of £286 million in the most recent fiscal year.

Kingfisher opened an office earlier this year in Moscow and now Peter Partma has been appointed as country manager for Castorama in Russia. Partma, who is Swedish, joins Kingfisher from Ikea, where he served as country retail manager for Ikea Russia. There, he spent six years in charge of store operations and development.

According to Kingfisher, Russia shares many of the market characteristics which have helped drive success in Poland. The economic fundamentals of the country are positive, with strong GDP growth, even stronger retail market growth, declining inflation and a stable exchange rate.

Although Russia has 13 cities with more than 1 million inhabitants, the prosperity and stability needed to drive retail growth are centered mainly in Moscow. The population is also enjoying high disposable income due to low taxes, utility charges and housing costs. There is an enormous demand for home improvement products due to strong housing growth, while the housing stock has suffered from a lack of investment.

Kingfisher has 568 stores in nine countries in Europe and Asia, as well as a strategic alliance with Hornbach, Germany’s leading DIY warehouse retailer, which operates more than 110 stores in Europe.

COMPANIES IN THE NEWS
NORWALK, Conn. — Just a little over a month after the completion of the 2004 National Hardware Show in Las Vegas, more than 1,000 manufacturers have already committed to over 50% — or more than 289,000 sq.ft. — of the available floor space for the 2005 show. To accommodate the growth, next year the National Hardware Show will span two Las Vegas venues — the Las Vegas Convention Center and the Sands Convention Center. The Sands — site of the 2004 show — will house the Lawn & Garden World and International exhibition areas, while the LVCC will house Hardware & Tools, Paint & Decor, Plumbing, Electrical, and Housewares. The dates for next year’s NHS are May 17-May 19, 2005.

SAGUENAY, Que. — A local Wal-Mart store will be the focus of an effort to unionize its workers for the second time in one year. The United Food and Commercial Workers Union has applied to the Quebec Labour Relations Board for the right to represent more than 100 workers at the outlet. An earlier accreditation vote was rejected on April 2 by a margin of eight votes, but additional employees have since signed their union cards, leading organizers to believe a majority vote will be in their favor next time.

SAINT-LAURENT, Que. — Richelieu Hardware Ltd. had sales of $81.3 million for the second quarter, up from $73.5 million for the corresponding period of the previous year. The increase came both from internal growth and acquisitions. Net earnings were $6.8 million, up 15% from $5.9 million for the same period in 2003. The company made two acquisitions in the United States during the quarter — Allied Hardware in New York and Allied Casework Supply based in Georgia and North Carolina.

MEXICO CITY — Three retailers in Mexico have convinced government regulators to approve a plan to institute a joint purchasing company that they hope will strengthen their negotiating power with suppliers. The move is an effort to enable the companies to better compete against Wal-Mart, which entered the country entered Mexico seven years ago. The three other national chains, Controladora Co- mercial Mexicana, Organización Soriana and Grupo Gigante, have formed the joint purchasing company, called Sinergia, to better compete.

CHARLOTTE, N.C. — Weyerhaeuser Co. has agreed to sell 304,000 acres of its timberland — including a popular state wildlife management area — to four companies for $404 million. Weyerhaeuser will hold onto an additional 18,000 acres it owns in Georgia, possibly for real estate development. After the deals are completed, Weyerhaeuser will own or manage about 6.5 million acres throughout the United States.

HOFFMAN ESTATES, IL — Sears, Roebuck and Co. saw total sales for the five weeks ended July 3 fall 4.4% to $2.55 billion. The retailer experienced a 3.1% decline in same-store sales in June, a casualty of unusually cool weather that affected air conditioner sales. Sears also said it expected third-quarter same-store sales to fall slightly from the year-earlier period.

PEOPLE ON THE MOVE
Lucy-Anne Ward has been appointed director of marketing USA — wholesale and showrooms, for Maax Corp. She is located at the company’s U.S. headquarters in Plymouth, Ind. Prior to joining Maax, Ward served as director of marketing for Olympia Industrial. She has also held positions with Jacuzzi Whirlpool Bath and LASCO Bathware.
U.S. MARKET INDICATORS:
The manufacturing sector continues to expand, growing for the 13th consecutive month in June, according to a report by The Institute for Supply Management. Growth has slowed, however, rising from 62.8 in May to 61.1 in June, somewhat lower than the 61.5 forecast by analysts. An index reading above 50 indicates expansion, while one below 50 indicates that manufacturing activity is contracting.Wholesale inventories in May were $305.5 billion, up 1.2% from April and up 5.6% from one year ago, says the Commerce Department. Sales were $270.4 billion, up 0.5% from April’s revised level and up 16.1% from May 2003.
CANADIAN MARKET INDICATORS
Housing starts remained virtually unchanged from May to June, says CMHC. Housing hit 239,300 seasonally adjusted in June, with urban starts unchanged from the previous month at 208,500 units seasonally adjusted. Urban single starts decreased 5.7% to 101,900, but urban multiple starts rose 6.2% to 106,600 on a seasonally adjusted annual basis. Starts were up in all regions, except British Columbia and Quebec: up 2.2% in the Atlantic; 0.6% in Ontario and; 17.1% in the Prairies. In British Columbia and Quebec, the seasonally adjusted annual rate of urban starts decreased in June by 7.2% and 9.0% respectively. Rural starts in June were estimated at a seasonally adjusted annual rate of 30,800 units. Year-to-date actual urban starts were 11.2% higher through June than for the same period last year. Single starts were up 5.3% while multiple starts were up 18.1%.The value of building permits retreated 9.5% in May to $4.1 billion as construction intentions declined in both residential and non-residential sectors. The level recorded in May was the lowest in the past nine months. Builders took out permits worth $2.7 billion for housing in May, down 12.7% from April. This decline came on the heels of April’s $3.1 billion record high and still left May’s total 2.4% above the average monthly level in 2003, a banner year. A marked retreat in the multi-family component largely explained the decline.
HARDLINES PARTNERS WITH ONLINE RECRUITER
Hardlines has partnered with canadianretail.com to offer the industry an easy and affordable way to place job openings on the Internet. To post a single job on canadianretail.com at the special price of $150.00 plus GST for 60 days, just click here to Register and Post a Job. Click here to read More about the program.

****HARDLINES MARKETPLACE****
Don’t miss the products and services on the Hardlines web Marketplace:
https://hardlines.ca/html/marketplace.html
And check out Hardlines Classifieds on the web:
https://hardlines.ca/html/classifieds_new.asp

HELP WANTED


MANUFACTURERS REPRESENTATIVE

INDUSPORT AGENCIES, a highly respected Manufacturer’s Rep firm serving the building materials and industrial products manufacturers in Canada seeks commissioned reps for Northern and Eastern Ontario. Must have sales and merchandising experience with the Hardware, Home Improvement and Industrial Supply industries. Please fax your qualifications to Shawn Hamill (519) 220-1372.

**********************************************************************************

Sales Manager — National

A leading innovator and manufacturer in Pet Electronics has an immediate opening for an innovative professional responsible for all aspects of Canadian Sales. You will plan product proposals and price quotations, budget and organize promotional advertising, shows, training and demonstrations, and forecast sales volumes.

The ideal candidate will have a solid knowledge of the Pet and Hardware marketplace and demonstrated sales experience. Strong customer presentation skills and computer literacy are essential. Bilingualism (French and English) and a willingness to travel are required.

We thank all applicants in advance. To explore these opportunities in complete confidence, please send resumes to buzz@hardlines.ca P.O. Box 618.

**********************************************************************************

Sales Agents

Polar Distribution www.polardistribution.com is currently looking for commissioned sales agents for the following markets: Quebec, Eastern & Northern Ontario, Man./Sask., Alberta.

Polar distributes quality building materials across Canada to the wholesale, architectural, decking, roofing and retail markets. We distribute across Canada for such companies as Alcoa, VanMark Brakes, OSI Sealants, Protectowrap and Malco Tools. Current customers are included in this offering.

Please send a quick note about yourself to: Denis McCully, President, Polar Distribution to dynamics@rogers.com.

**********************************************************************************
BUSINESS OPPORTUNITIES

BUSINESS OPPORTUNITY

Tired of being on the road? Use your experience and talent for your own benefit.

Exciting opportunity to open your own hardware store in Durham Region’s fastest growing community of Clarington. Situated 2 minutes from Hwy 401 near Hwy 35/105. 7500 square foot brick building with 20 car parking.

Don’t want to pay rent? Vendor will take back mortgage for the right candidate. Must have capital to invest. Principals only.

Call Tenzin Gyaltsan 905-261-6997 or email to iga7571@rogers.com

**********************************************************************************
SERVICES OFFERED

WHETHER OR NOT IT GETS PAINFUL IS UP TO YOU.

Sterling CommerceUCCnet services compliance is being strongly encouraged by retailers from Wal-Mart® to The Home Depot® because it makes supply chains more efficient. But implementation can be challenging. Sterling Commerce will guide you through every step. To find out more, click here for a free copy of, “Data Synchronization: From Compliance to Collaboration.”

**********************************************************************************

RETAIL IS DETAIL. Let Noral Instore, a national service company, handle your service requirements in Canada. Noral serves some of America’s leading manufacturers, managing their lines for Canada’s top hardware retailers, big boxes and mass merchandisers.

Contact Dave Leslie at 905-702-9443, to find out how Noral can boost your sales in Canada. http://www.noralmarketing.com

********************************************************************************** 

SELL YOUR COMPANY – OR BUY ONE – WITH HARDLINES CLASSIFIEDS!
DO YOUR EXECUTIVE SEARCH, FIND NEW LINES OR GET NEW REPS IN THE HARDLINES MARKETPLACE.

ONLY $2.50 PER WORD FOR THREE WEEKS IN THE CLASSIFIEDS.
TO PLACE YOUR AD, CALL PHYLLIS NOWELL AT 416-489-3396 OR
EMAIL: phyllis@hardlines.ca

Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
______________________________________________
Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.

Jul05_04

 


John Caulfield, Contributing Editor
vol. x, #27, July 5, 2004

IN THIS ISSUE:
• TruServ U.S. begins payouts to former dealers
• Canadian Tire goes big as big boxes go smaller
• Home Hardware goes online with catalogue
• Rona opens new big box
• Conference evolving into retail networking forum
• Hudson’s Bay pushes for ethical sourcing
• Sears pursues off-mall strategy with acquisitions
• Do it Best hires new Asian buyer

* * * * * *
NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

* * * * * *

“Education costs money, but then so does ignorance.”
—Claus Moser (Statistican, Warden of Wadham College, Oxford, 1922-)
TRUSERV LIFTS MORATORIUM ON STOCK REDEMPTIONS
CHICAGO — TruServ Corp. announced that it’s going to lift a moratorium on dealers’ stock redemptions tomorrow, effectively putting the company’s major financial woes behind it.The July 6 date for the moratorium was originally a conditional one, but thanks to what the company refers to as “improving financial conditions,” TruServ’s board of directors voted to resume redemptions to dealer shareholders, concluding that the capital of the corporation is no longer impaired. Since March 2000, TruServ had suspended the redemption of all stock investments of shareholders who chose to leave the dealer-owned co-op following significant financial losses in 1999.

For ex-dealers wishing to cash out, the stock investments will be redeemed on the basis of 25% in cash, with the remainder being released on a deferred stock redemption basis, with the first instalment payable in cash in December 2004. As of May 29, 2004, the deferred stock redemption liability totaled $36 million, of which approximately $8 million is payable in cash and the remainder is payable in the form of the instalment note.

During the period since March 1999, no stock was issued to new members joining the co-op, either. However, earlier in the year, TruServ resumed issuing stock to new members, as well. The resumption of stock issuance to new members followed the Securities and Exchange Commission’s declaration, effective April 30, that TruServ could once again issue its class A stock to new members.

TruServ’s wholesale sales in 2003 reached $2 billion, while sales at retail by all its 6,100 independent members topped an estimated $11 billion.

LANOGA IN LINE TO ACQUIRE 27 MORE WICKES LUMBERS
REDMOND, Wash. — Lanoga Corp. is one of three building material distributors that are leading candidates to acquire 50 of 57 remaining Wickes Lumber yards and component facilities throughout the United States, the last vestiges of what was once one of the largest pro dealer chains in the country.Wickes’ creditors have retained investment banker Houlihan Lokey Howard & Zukin to manage the sale of that pro dealer’s 57 remaining yards and component plants. Through a bidding process, the creditors have granted “stalking horse” or proprietary status to three companies — Lanoga; Avenel, N.J.-based Bradco Supply; and Broken Arrow, Okla.-based Hope Lumber & Supply — to purchase all but a handful of those units.

Paul Hylbert, Lanoga’s president and CEO, told Hardlines that his company — which in early 2003 acquired from Wickes 31 yards and four component plants in Wisconsin and Michigan — has agreed to purchase another 27 Wickes yards and component plants in Illinois, Michigan, Indiana, Ohio and Kentucky. Hylbert said that Bradco is the lead bidder for 12 sites in the Northeastern U.S., and that Hope will purchase another 11 yards in the southern U.S. and in Colorado. Smaller companies are expected to bid on the remaining seven Wickes properties.

The sales are subject to bankruptcy court approval and to an auction, where other interested parties can bid for these properties. If all goes as planned, the bidding process will conclude in late July.

Hylbert pointed out that the liquidation of the 59 yards and plants is expected to fetch at least $129 million, which compares favorably to their aggregate $121 million book value. “That only goes to show that Wickes’ problems were never its locations,” said Hylbert, “but the focus of their management.”

Lanoga is the 10th-largest home improvement retailer/distributor in the U.S. based on its sales in 2003. Bradco ranked 16th, and Hope 21st, on Home Channel News‘ Top 500 listing for that year.

AS BIG BOXES DOWNSIZE, CANADIAN TIRE THINKS BIG
TORONTO — As big boxes attempt to infill existing markets and penetrate new, smaller ones, they’re using smaller stores to match the markets. While the move is a deliberate one in Canada, it’s being mirrored, to a lesser degree, in the U.S. as well. And Home Depot is not alone: its biggest rival, Lowe’s Cos., is also trying out the smaller sized stores.Even Rona Inc., one of Canada’s top three home improvement retailers, which is already well entrenched in a variety of store sizes and formats, has developed new programs for traditional sized stores. These formats, under the Rona Home Centre and Rona Building Centre banners, are being developed along with Rona’s own big box Home & Garden stores.

Lowe’s has made a big commitment to smaller concept stores, and up to 40% of the 140 new store openings this year are expected to be smaller sized outlets.

But one retailer is bucking the trend. Canadian Tire Corp. has had some initial, positive results with large stores, and the latest 90,000-sq.ft. outlet in Kingston has been a dramatic success, says Mark Foote, president of Canadian Tire Retail. The stores represent the company’s newest retail format, 20/20, which reduces storage space in favor of more retail space, with added emphasis on products that appeal to the entire family, including women.

In an exclusive interview with Hardlines, Foote revealed his enthusiasm for the larger formats. In fact, he added, another store, weighing in at more than 100,000 sq.ft., is currently being developed. “The bigger stores are definitely working for us,” he says.

At Home Depot, the challenge is to reinvent the stock big box footprint to widen its market penetration. In Canada, Home Depot’s key competitor is Rona, which has mastered operating stores in a variety of formats, from local hardware stores to full-sized big boxes. In the U.S., Home Depot’s attempts to grow its contractor business find it toe-to-toe with a number of strong building center chains, which drive a lot of product out of relatively few square feet of retail space.

“The move to smaller stores is not as aggressive in the U.S., but the company is using smaller stores for fill-in markets,” says Nick Cowling, PR manager at Home Depot’s Canadian division. ” They’ll put them in where they already have a heavy concentration of stores or where there is less population. For example, Home Depot’s been trying to get a store into Martha’s Vineyard, and if it’s going to happen, they’d have to put in smaller store,” says Cowling.

Home Depot in Canada has also begun building smaller versions of the chain’s traditional store, including a 70,000-sq.ft. one in Grande Prairie, Alta., the retailer’s smallest store to date. The previously announced inner city location at Toronto’s Gerrard Square will be an ‘urban” format, the second such store for Canada.

SEARS WILL GROW 10% WITH KMART, WAL-MART ACQUISITIONS
HOFFMAN ESTATES, Ill. — In a store expansion move that rivals its acquisition of Orchard Supply Hardware in the mid 1990s, Sears will pay $620 million in cash to acquire 54 former Kmarts, in a deal that includes their real estate and store fixtures. Sears has also negotiated to take over seven former Wal-Mart stores, for which it will make lease payments to that retail giant.“These transactions will jump-start our strategy to grow the Sears brand off-mall, increase our points of distribution, and acquire well-located real estate at a fair value in key markets for Sears,” said chairman and CEO Alan Lacy. “The acquisitions will allow us to quickly open more stores and significantly boost our off-mall retail presence in priority markets that have synergies with our existing mall-based stores.”

Sears’ spokesman Ted McDougal told Hardlines that this is the first time “in close to a generation” that his company is planning to expand at such an accelerated pace. “We’ve been stuck at 870 [full-line department] stores for more than two decades, but next year alone we’ll open 70 stores and increase our footprint 10%. That’s really unprecedented for us.”

The retailer will take possession of four of the stores it is acquiring this year, 55 next year, and two in 2006. Three of the four Kmarts it brings on board this year will be converted to the company’s Sears Grand format, which includes apparel, home appliances, home electronics, home improvement and home fashions, plus consumables and transactional items, including a pharmacy in certain locations. Sears expects to open a total of seven Grand outlets in 2004, and between 12 and 14 in 2005.

North of the border, Sears Canada Inc. is developing an off-mall strategy of its own. These outlets will be specialty stores that focus on home décor and accessories. Six locations have been announced so far, all in Southern Ontario. Sears Canada plans to open 30 new-format stores by the end of 2005, located primarily in power centers and high-traffic strip malls.

HOME HARDWARE LAUNCHES ONLINE CATALOGUE
ST. JACOBS, Ont. — Home Hardware Stores Ltd. has entered the fray of online ordering with the introduction of a fully-interactive online catalogue. The online service offers access to 5,000 items currently available in Home Hardware’s print catalogue, plus an additional 50,000 items available through member retailers’ stores on special order.“We’re always looking for new ways to connect with our customers,” said Bruce Shuh, director of marketing at Home Hardware Stores. “With the launch of our online catalogue, customers not only have a helpful Home Hardware dealer around the corner, they also have 24-hour access to Home Hardware’s warehouse full of home improvement products.”

The website offers catalogues in both English and French.

HUDSON’ BAY LEADS WAY ON ETHICAL SOURCING
NEW YORK — I remember sitting at the AGM of Hudson’s Bay Co. a couple of years ago when a shareholder challenged HBC president and CEO George Heller. She wanted reassurance that the products the company, which has more than 500 stores under the Bay, Zellers and Home Outfitters banners, was sourcing from Third World countries were not benefiting from abusive labor conditions.Heller was way ahead of her.

He already had a committee in place to develop and ensure protocols, and last week he shared some of the progress Hbc has made. Speaking at the United Nations Global Compact Leaders Summit here, Heller shared the results of his successful effort to engage international retail executives on the issue of ethical sourcing. He urged the 400-plus executives attending the summit to seek solutions to social issues within their industries through involvement in the Global Compact.

“After two years of work, the global retail community is on the verge of coming together to make substantial improvements in the programs that monitor compliance to labor and human rights in our supply chains,” Heller told the group.

The challenge was to engage companies at the CEO level. In the retail sector, Hbc leveraged its profile in the international retail community and the reputation of the UN, to engage other retail CEOs. This led to a dialogue on the need for an aligned industry approach to enhance the practices of individual companies through cooperation and information sharing.

Heller offered some concrete results at the Summit. “Independently, major retailers around the world have adopted almost identical auditing programs to verify that suppliers are complying with virtually common codes of conduct that are based on ILO principles,” he said. These have resulted in a proliferation of third party compliance auditing firms, which audit complaints from manufacturers.

“Three objectives are at the core of our initiative: a common vendor code of conduct; a common standard for auditing on which we can rely; and, a common, accurate data base we can share,” Heller added. He has been speaking personally with more than 70 other CEOs from around the world to ensure the initiatives move forward.

Now, the industry is only months away from realizing two programs: a North American program led by the National Retail Federation in Washington, and a European program led by the Business Social Compliance Initiative, based in Brussels.

COMPANIES IN THE NEWS
NEW YORK — In amidst the medical, health services and high-tech companies on this year’s Fortune 100 list of fastest growing small companies, Waters Instruments has made the cut at the number 78 spot. The Zareba Systems division makes electric fencing for animal controls.

TORONTO — Canadian Tire Financial Services and BMO Bank of Montreal have partnered to launch a credit card for business customers. The new card, called Canadian Tire Commercial Link MasterCard, is designed for businesses that require a credit card to pay for their purchases. It will be available everywhere MasterCard is accepted, including Canadian Tire stores and gas bars. The new commercial card will replace the current Canadian Tire Business Class Commercial Card as of July 28, 2004. More than 50,000 people are active Canadian Tire business customers.

SHERBROOKE, Que. — Touch Industries moved into a new headquarters and distribution center here recently. The company invested $2.5 million in the 25,000-sq.ft. building in Sherbrooke’s industrial park.

KITCHENER, Ont. — Rona Inc. opened its 64th big-box store last week, a $20 million-plus investment that will operate under the Rona Home & Garden banner. The store features 120,000 sq.ft. of retail space, including a 4,000-sq.ft. greenhouse and 31,000-sq.ft. garden center. A Home Depot will open in Kitchener at the end of August.

PEOPLE ON THE MOVE
Bill Kushlick has left Weiser Lock Canada, based in Vancouver, where he held the position of president. Weiser was bought by Black & Decker late last year. (He can be reached at 604-315-6056)At Do it Best Corp., Jay Brown joins the buying co-op as vice-president of hardware products, effective July 6. With more than 20 years of retail home improvement experience, Brown served most recently as senior general manager, consumer brands for Valspar Corp.Michael Zadylak has been promoted to the position of global sourcing specialist in Do it Best’s import purchasing area. Zadylak joined the company in October 1996 as an assistant retail product manager, and served most recently as the co-op’s hand tool product manager. He reports to Steve Markley, Do it Best’s import/export merchandise manager … Dustin Kaehr has joined Do it Best as retail program development coordinator in the company’s marketing department. He comes over from Berne Apparel, where he was marketing manager.
U.S. MARKET INDICATORS:
May construction was valued at $988.5 billion, up 0.3% from April and up year-over-year 9.7% from May 2003. Residential construction was $539.9 billion, up 0.8% from April and up 15.3% from one year ago.Consumer confidence rose surged to a 22-month high in June as the Conference Board’s consumer confidence index rose to 101.9, up from 93.1 in May. Strong consumer confidence is seen as a key factor in the economic recovery.
NETWORKING EVENTS BIG DRAW AT CONFERENCE
TORONTO — For the first time in its nine-year history, the Hardlines Conference Series will play host to Canada’s most prestigious retailer awards. The Outstanding Retail Awards, developed and presented by the industry publication Hardware Merchandising, will be presented during a special ORA luncheon on the first day of the the Hardlines Conference Series, September 8, 2004.The ORA luncheon exemplifies just one of the many ways the two-day conference event will provide valuable networking time for executives, buyers and managers in North America’s retail home improvement industry. The full conference runs September 8-9, 2004 at the Renaissance Airport Hotel in Toronto.

In recent years, more and more retail groups are choosing to use the Conference as a site for tying in meetings of their own, as more than 200 managers and senior executives from both the retail and vendor sides of the industry gather to hear the latest industry intelligence, plus attend sessions by some of the top home improvement executives from around the world.

The networking time takes on a greater dimension with the inclusion, for the second year running, of a Gala Reception and Dinner on the evening of September 8. Commitments for tables at the Gala have come in from the likes of Home Depot, Rona, Sodisco-Howden Group and TSC Stores, guaranteeing that it will be a first-class forum for networking. In addition, comedian Red Green will be featured at the Gala, courtesy of 3M Canada.

(If you want more information on setting up meetings during the Conference, give us a call. We’ll provide special rates on rooms — and the coffee’s on us. Call 416-489-3396 for more info.—Michael)

****HARDLINES MARKETPLACE****
Don’t miss the products and services on the Hardlines web Marketplace:
https://hardlines.ca/html/marketplace.html
And check out Hardlines Classifieds on the web:
https://hardlines.ca/html/classifieds_new.asp


BUSINESS OPPORTUNITIES


BUSINESS OPPORTUNITY

Tired of being on the road? Use your experience and talent for your own benefit.

Exciting opportunity to open your own hardware store in Durham Region’s fastest growing community of Clarington. Situated 2 minutes from Hwy 401 near Hwy 35/105. 7500 square foot brick building with 20 car parking.

Don’t want to pay rent? Vendor will take back mortgage for the right candidate. Must have capital to invest. Principals only.

Call Tenzin Gyaltsan 905-261-6997 or email to iga7571@rogers.com

 

**********************************************************************************
TO PLACE YOUR AD, CALL PHYLLIS NOWELL AT 416-489-3396 OR EMAIL: phyllis@hardlines.ca

**********************************************************************************
SERVICES OFFERED

WHETHER OR NOT IT GETS PAINFUL IS UP TO YOU.

Sterling CommerceUCCnet services compliance is being strongly encouraged by retailers from Wal-Mart® to The Home Depot® because it makes supply chains more efficient. But implementation can be challenging. Sterling Commerce will guide you through every step. To find out more, click here for a free copy of, “Data Synchronization: From Compliance to Collaboration.”

**********************************************************************************

RETAIL IS DETAIL. Let Noral Instore, a national service company, handle your service requirements in Canada. Noral serves some of America’s leading manufacturers, managing their lines for Canada’s top hardware retailers, big boxes and mass merchandisers.

Contact Dave Leslie at 905-702-9443, to find out how Noral can boost your sales in Canada. http://www.noralmarketing.com

********************************************************************************** 

SELL YOUR COMPANY – OR BUY ONE – WITH HARDLINES CLASSIFIEDS!
DO YOUR EXECUTIVE SEARCH, FIND NEW LINES OR GET NEW REPS IN THE HARDLINES MARKETPLACE.

ONLY $2.50 PER WORD FOR THREE WEEKS IN THE CLASSIFIEDS.
TO PLACE YOUR AD, CALL PHYLLIS NOWELL AT 416-489-3396 OR
EMAIL: phyllis@hardlines.ca

Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
______________________________________________
Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.

Jun28_04

 


John Caulfield, Contributing Editor
 vol. x, #26, June 28, 2004

IN THIS ISSUE:
• Home Depot: playing catch-up in China?
• 84 Lumber tries regional DC
• Eco-terrorists attack Stock’s stinky lift trucks
• Independents Down Under battle big box
• United Building Centers saves energy
• Sears to roll out off-mall specialty stores

* * * * * *
ONLY THREE DAYS LEFT!
EARLY BIRD SPECIAL FOR HARDLINES CONFERENCE
:
Don’t miss this year’s Hardlines Conference Series. We’ve got some of the greatest retail minds in the world — bar none — coming to speak at this event! And from all over the world, including Los Angeles, Atlanta, Chile, and even Cornwall, Ont.! Early Bird Special ends June 30, so call Nancy RIGHT AWAY at 416-489-3396 to register!

* * * * * *
NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

* * * * * *

“The liar’s punishment is not in the least that he is not believed,
but that he cannot believe any one else.”
— George Bernard Shaw
IS HOME DEPOT LATE IN THE ASIAN EXPANSION GAME?
SPECIAL REPORT — Home Depot made big news in recent weeks with its announced plans to enter China. The move shines the spotlight clearly on the fastest growing economy in the world, as China is being transformed from a nation of producers to one of consumers, as well.However, in a country where the nascent housing market is going through the roof and the economy grew last year by almost 10%, Home Depot is certainly coming late in the game.

According to Jim Inglis, a former Home Depot vice-president who now consults with some of the leading retail groups around the world, Home Depot’s first chance to enter China came a decade ago when it helped establish the first western-style home center chain, called Home Way.

“Home Way was modeled after Home Depot, and Home Depot was instrumental in the development of the stores,” says Inglis. “They had a chance to move in then, and it would have been a tremendous opportunity.”

Inglis was well known for at that time for being a strong supporter of Asian expansion. But during his time there, any intentions to expand into the Orient never got beyond a letter of intent to move forward. “Now they’re going in at a late date and at a much higher cost.”

Home MartOver the past 10 years, competition has heated up. Home Way is owned by parent company Home World, which has 30 hypermarkets and eight home centers throughout China. Orient Home, another Chinese operation that is privately held, owns multiple outlets in Northern China, while Home Mart is owned in part by the Shanghai government. Other retailers, all from the Europe Union, have targeted China for growth. OBI in Germany and U.K.-based B&Q both own about a dozen stores each there.

(Jim Inglis will be a featured speaker at the Hardlines Conference Series, September 8-9, 2004 in Toronto. For more info, contact…xx)

84 LUMBER OPENS “TEST” DISTRIBUTION CENTER
AUBURN, N.Y. — 84 Lumber is moving into internal distribution for the first time. Last week, the nation’s largest privately held pro dealer began using a 10,000-sq.ft. former window reload center here as a DC serving 11 of its stores and yards in Rochester and Syracuse, N.Y. That facility, which sits on five acres, distributes roofing and vinyl siding products, confirmed Jeff Nobers, a company spokesman.That facility will provide the stores, which average only around 20,000 sq.ft., with much-needed inventory storage area. In addition, the DC, which 84 Lumber plans to expand by 4,000 sq.ft. over the next two weeks, will have its own fleet of boom trucks for jobsite delivery.

“This is a test to see how these systems work,” Nobers told Hardlines. He added that 84 Lumber was looking to expand this concept to other markets, but couldn’t say where or when.

This move makes sense, as 84 Lumber continues to expand its store operations and geographic coverage. By the end of this year, the 470-unit company expects to have more than 500 stores opened. Nobers said 84 Lumber is projecting its sales for this year at $3.4 billion, which, if realized, would represent a 36% increase over 2003 revenue of $2.5 billion.

INDEPENDENTS MAKE GAINS ON BIG BOXES
SPECIAL REPORT — While big boxes have been steamrolling through new markets, smaller independents have been considered the main targets — and victims — of their predatory expansion. And while those big boxes have voraciously gobbled up market share for the past decade, a new study reveals that the rate of their expansion is beginning to slow.The new findings, the results of a study done by Hardlines for the latest issue of its sister publication, Hardlines Quarterly Report, reveal that independents are regaining ground lost during the past decade, as they begin to increase the market share they lost through the last half of the ’90s.

Independent dealers, as represented by the dozen or so buying groups to which most independents belong, grew their market share by 9% in 2003, almost double the increase made by big boxes in Canada.

The first sign of a reverse trend was in 2002, when the rate of big box expansion appeared to start slowing. At the same time, independent dealers in LBM buying groups began to show growth that exceeded the overall growth of the industry for the first time in recent years.

(The growth of big boxes vs. independents appears in the latest issue of Hardlines Quarterly Report, which features a special report on buying groups in Canada. This is an amazing report, with everything you need to know on the size and growth of the buying groups.—Michael)

HOME DEPOT SUPPORTS ARMED FORCES, BUSH
SAN DIEGO — Last Thursday, Home Depot loaded nearly 100,000 tools and other home-improvement related products onto nine tractor trailers, the first leg of what would be an 8,000-mile journey for that merchandise to military installations in Iraq.The delivery of more than $1 million worth of goods to American troops stationed in that war-torn country fulfills a commitment that Home Depot had previously made to the U.S. armed forces. The shipment, which will be handled by the U.S. Army and Marine Corp., also includes thousands of letters from Home Depot associates. More than 1,800 employees are reservists or National Guard members who have been called to active duty in the military conflict, according to Bob Nardelli, Home Depot’s chairman and CEO. “We have a special interest in making sure all of the U.S. troops know that we appreciate and support them.”

The retailer continues to support its associates who are engaged in the war by equalizing and extending pay and benefits while they are called to active duty.

Nardelli and his company’s support of the Bush Administration, which links the war in Iraq to its larger anti-terrorist crusade, is equally unambiguous. The Atlanta Journal-Constitution reported recently that, in the month of May, Home Depot employees were, aggregately, the largest source of contributions to the Republican National Committee. Thirty-six employees kicked in more than $250,000. That same month, the newspaper reported, Nardelli held a fundraiser at his home in the Atlanta suburb of Buckhead, attended by President George W. Bush and several leading area business executives. The event raised $3.2 million, $25,000 of which Nardelli himself donated.

LANOGA DIVISION ADOPTS ENERGY SAVING INITIATIVE
JACKSON, Wis. — While some dealers are attracting the wrath of eco-terrorists (see also this issue—MM), others are taking the initiative to reduce energy consumption — and save money.A renovation at a United Building Centers outlet here became a test “lab” for energy saving lighting systems that ended up reducing the electrical bill for the 13,000-sq.ft. showroom by about $1,000 per month.

United, one of five divisions of Lanoga Corp., is a chain of 20 yards in 20 states. The store in Jackson ended up trying a new lighting system from Orion Energy Systems, based in Plymouth, Wisc., that replaced more than 200 fluorescent tubes with fixtures that cut energy consumption almost in half. The Orion lights used specially formed, highly reflective surface to “harvest” light that would ordinarily be wasted in a fixture, by directing it downward for greater illumination.

According to Dan Rudolf, manager of the United Building Center, payback on the retrofit is expected within two years. The Orion fixtures are warrantied to last 20 years, during which time they are calculated to save enough energy to equal 1,087 tons of carbon dioxide and four tons of sulphur dioxide, or the equivalent of saving 131,742 gallons of gasoline.

DEALER-OWNED BIG BOXES ROLL OUT DOWN UNDER
MegaMELBOURNE — Mitre 10, the dealer-owned hardware banner, is focusing more on women shoppers, along with tradesmen, as it rolls out its new Mega big box format. The Mitre Mega rollout follows the lead of Mitre 10 in New Zealand, a similar dealer-owned group with a loose affiliation to the Australian group. In New Zealand, Mitre 10 is opening its third big box, in Hornby, the biggest yet, next month. It weighs in at 11,000 s.m. “We’ll have six in place by Christmas,” says Patrick Dobson, business manager for décor from the New Zealand group.Meanwhile, Australia’s first Mega store opens this month in Melbourne. Mitre 10 is Australia’s second-biggest hardware player, right behind the publicly traded big box retailer, Bunnings, which is owned by Wesfarmers. However, Mitre 10 has big dollars backing it, as well. With a AU$20 million investment from Investec Wentworth Private Equity, the group intends to build 30 new stores over the next five years. Of that, $5 million will be put towards establishing Mitre 10 Mega Property Trust, which will own some of the properties. The trust and the big box business will become a publicly traded entity, enabling it to raise more capital as expansion proceeds over the next three or four years. This mirrors the expansion of Rona Inc. in Canada, another dealer-owned group that went public at the end of 2002 to finance expansion of its own big box format. Before the infusion of public money, Rona’s big boxes were almost exclusively dealer owned, as with Mitre 10.

Bunnings has only recently entered the New Zealand market and recently opened a new store in Hamilton, a city about 65 miles south of Auckland. Mitre 10 is attempting a pre-emptive strike with its own dealer-owned Mega stores. But competition will really heat up between the two retailers when they start going head-to-head in the same markets. According to Greg Robertson, editor of New Zealand Hardware Journal, observers are waiting to see if Mitre 10 will have deep enough pockets to keep up with Bunnings. He believes Bunnings will count on competing Mitre 10 Mega owners being forced to blink first.

“The hope [by Bunnings] is that the competing Mega owner will have no option but to turn the store’s reins back to head office and therefore put off any other members who may be considering the Mega format,” Robertson told Hardlines.

SEARS ANNOUNCES SITES FOR SPECIALTY OFF-MALL STORES
TORONTO — Sears Canada Inc. has finally announced where it will put up its first off-mall specialty stores. The stores, first announced last fall, represent a move by the mass merchant to target specific markets with more focused product assortments appealing to the do-it-for-me customer. Five of the six announced locations will open by this fall, and another by spring 2005, all in Ontario. Two of the formats are Sears Appliances & Mattresses and Sears Coverings. All six locations are based in Ontario.Sears will open four 12,000-sq.ft. Appliances & Mattresses stores: in Stoney Creek, Burlington, Scarborough, and Oshawa. Two 10,500-sq.ft. Coverings stores, which will offer window coverings, flooring, custom wall-to-wall carpet, area rugs, paint and wallpaper, will be located in St. Catharines and Mississauga.

“As the most extensive multi-channel retailer in the country, Sears is in virtually every market,” said Mark Cohen, chairman and CEO of Sears Canada in a prepared statement. “However, with the absence of new shopping mall growth, our new specialty format store strategy will bring our key product categories and décor solutions to a growing customer segment who shop in conveniently located power centers on a regular basis.”

Sears plans to open 30 new format stores, including one called Sears Wellness, by the end of 2005. They will be primarily located in power centers and high-traffic strip malls.

ECO-TERRORISTS CLAIM RESPONSIBILITY FOR STOCK LUMBER BLAZE
WEST JORDAN, Utah — The Earth Liberation Front, a militant environmental group, took credit for a recent fire that local firefighting officials estimate caused $1.5 million in damages to Stock Building Supply‘s yard in this Salt Lake City suburb.The U.S. Federal Bureau of Investigation, which is investigating that claim, has linked ELF, as the group is known, with arson and vandalism dating back to 1996 (even though ELF claims it wasn’t formed until a year later), whose damages have been assessed at more than $100 million. Lumberyards, ski lodges, and S.U.V. dealerships have been among ELF’s targets in recent years. The FBI and the Department of Homeland Security have identified ELF as an indigenous terrorist organization.

According to an e-mail statement it sent to the Associated Press and KSL news radio, as well a statement it posted on its website, ELF targeted Stock — the industry’s largest pro-oriented home improvement dealer — because it claimed that Stock had ignored warnings to fix forklifts that ELF asserted were emitting more pollution than diesel engines would. The initials “ELF” were painted on the side of Stock’s building.

The group also hinted at further attacks if its warnings weren’t heeded: “They are destroying the ozone and posing a serious health risk to nearby humans and living animals. If the consequences of early Monday morning [June 13] are what it takes to bring their negligence to the attention of the media and the people of the world, then it is well worth it and we will continue in our mission to stop large companies from destroying the environment.”

COMPANIES IN THE NEWS
SAN FRANCISCO — A class action suit that charges pay discrimination on the part of Wal-Mart is just one more way the giant retailer is being assailed of late. The decision in a San Francisco court allowed the suit to include about 1.6 million current and former female employees. They complain they weren’t paid as much as male “associates” and were unfairly denied promotions. Wal-Mart has denied that it discriminated against women and says it will appeal the decision.

TORONTO — Canadian Tire Corp. is expanding its sourcing operations in the Far East with the installation of a new office in Shanghai. The office is in place and will be up and running by fall. The giant hard goods retailer already has offices in Hong Kong, Tapei and Seoul.

WINNIPEG, Man. — Sam’s Club, the member-owned warehouse club division of Wal-Mart, will open its first Canadian outlet outside of Ontario when it sets up shop on 13 acres at the Linden Ridge Shopping Centre, according to the Winnipeg Free Press. Wal-Mart Canada currently has six Sam’s Clubs in the Southern Ontario market.

LONDON — Tesco, the giant U.K. grocery retailer, has launched an online legal store. The do-it-yourself legal store will make basic legal services available, thanks to deregulation of legal services in the country. Tesco hopes to attract a million-plus unique visitors to the site in the first year at www.tesco.com/legalstore, where they will find a wide range of DIY law kits and everything from downloadable legal forms, many of them free, to a directory of solicitors.

COLOGNE, GERMANY — Innovative products from the garden furniture and garden structures segments will get special treatment at this year’s spoga+gafa trade show, September 5-7. Koelnmesse, which owns the show, will be cooperating with the trade journal markt in grün to stage the first-ever “Garden City” Innovation Forum. The Forum will give trade visitors from all over the world an overview of innovative products for this market. Exhibitors from the garden furniture and garden structures segments will be invited to participate. Some 2,450 suppliers from approximately 60 countries will present their products and services, covering all aspects of the garden, camping and equestrianism sectors at the show.

CITY OF INDUSTRY, Calif. — Ace Hardware Corp. has signed a deal to have Global ePoint Inc., a provider of digital video surveillance systems, supply, through its Perpetual Digital division, delivery of Digital Video Recorder (DVR) Surveillance Systems, with point-of-sale interface, to Ace.

WASHINGTON — The Associated General Contractors of America, the nation’s largest construction trade association, has called on Secretary of Commerce Donald Evans to temporarily lift tariffs imposed upon Mexican cement products. The request came in light of domestic price increases and reported shortages of cement in many parts of the country. Cement demand has increased more than 8% in the last six months as the U.S. economy has improved. Duties on Mexican cement, which have been set at $57 per ton, have exacerbated tight supplies in all or parts of 23 states, even as U.S. cement mills are operating at full capacity. Cement prices are expected to increase by as much as 15-20% over the next few months as domestic mills, according to a report from the Portland Cement Association.

PEOPLE ON THE MOVE
Brian Sweeny has been appointed vice-president of sales and marketing for the Maxtech Consumer Products Group. He had worked at Maxtech previously, as sales and marketing manager from 1996 to 2002. Most recently, he served as national sales manager USA for IPEX HomeRite Products. (519-885-5336)
U.S. MARKET INDICATORS:
New home sales were up a healthy 14.8% last month to a record seasonally adjusted annualized rate of 1.37 million, says the U.S. Commerce Department. That’s up from a revised annual rate of 1.19 million. New home sales were especially strong in the Northeast — up about 53.2% in the Northeast to 121,000 — the biggest gain since March 2003. Sales were also strong in the South, where they rose about 20.3% to a record 663,000, the biggest gain since July 1995.Durable goods orders were down in May, sending mixed messages about the apparent recovery of the U.S. economy. Orders for durable goods fell 1.6% last month after a revised 2.6% decline in April. Excluding transportation-related orders, however, orders were off a smaller 0.7%.
CANADIAN MARKET INDICATORS
Inflation was up in Canada last month, due mainly to increased gasoline prices increases were the main factor pushing the 12-month increase in the Consumer Price Index from 1.6% in April to 2.5% in May. On average, gasoline prices were 30.3% higher in May 2004 compared with May 2003. In the last month alone, they rose 13.6%. Excluding energy prices, the 12-month change in May was 1.3%, a slight increase from the 1.2% seen in both March and April.Wholesale sales were up 1.0% in April, as wholesalers sold $37.2 billion worth of goods and services. After a poor start in the first two months of the year, sales have made up lost ground, as this was the second consecutive monthly increase. The strong performance of the past two months contrasts with the previous 12, when wholesale trade was generally lacklustre owing to declining motor vehicle sales.
WHO’S ON FIRST: THE HARDLINES BUYING GROUP ORG CHART
Tired of trying to figure out which group is affiliated with which? Can’t tell the difference between TIM-BR Mart and Tim-BR-Marts? Want to know how Groupe BMR can belong to Mutual and to Matreco, but fellow Matreco members aren’t part of Mutual? Which buying group does Home Hardware belong to? Does AWARD belong to Matreco, or BMR, or both?Confused? Don’t despair! All this and more is revealed in this year’s BUYING GROUP ORG CHART, included in the latest issue of Hardlines Quarterly Report. Plus: a complete report on the country’s buying groups — strategies, expansion plans and more. More Info
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Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
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� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
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Jun21_04

 


John Caulfield, Contributing Editor
 vol. x, #25, June 21, 2004

IN THIS ISSUE:
• Nardelli likes Canadian “testing ground”
• Ace beefs up hardlines purchasing
• Western Tool makes acquisitions
• Hardlines Conference takes on international
• Business turns to eBay to unload merchandise
• Lowe’s battles investor concerns

* * * * * *
EARLY BIRD SPECIAL FOR HARDLINES CONFERENCE::
You know how excited I am about our upcoming Conference Series. I can’t stop talking about it! But who can blame me? We’ve got some of the greatest retail minds in the world — bar none — coming to speak at this event! And from all over the world, including Los Angeles, Atlanta, Chile, and even Cornwall, Ont.! For the Early Bird Special, call Nancy at 416-489-3396 before June 30 to register.

* * * * * *
NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

* * * * * *

“If you haven’t got anything good to say about anybody, come sit next to me.”
—Alice Lee Roosevelt Longworth, daughter of Theodore Roosevelt (Term: 1901-1909)
CANADIAN DIVISION SERVES AS HOME DEPOT “LAB”
TORONTO — With a limited number of stores and somewhat more autonomy than other divisions, Home Depot Canada has served as something of a testing ground for many of Home Depot’s new ideas over the years, said Home Depot president and CEO Bob Nardelli.He spoke recently with Hardlines following a presentation he made at 2004 Store, the annual convention of the Retail Council of Canada.

Nardelli noted that systems and programs can be tested, and managed, in a market that contains only 100-plus stores. When the bugs get worked out, successful programs can make an easy transition south of the border.

In fact, the softer side of Home Depot was originated in Canada, by Canadian president Annette Verschuren and then-vice-president merchandising, Eric Peterson. Verschuren has since been made president of Home Depot’s Expo division, in addition to her Canadian duties.

“Annette has been at the forefront of looking at décor,” said Nardelli.

However, don’t expect Home Depot’s high-end décor format, Expo, to come to Canada anytime soon. Expansion of the division has stalled in the U.S. “But right now we’re getting great results implementing the décor model into some of our existing stores,” he added.

“One of the things Annette and her team are doing in Canada is working the store size to suit the market,” Nardelli said. Downscaled footprints, 15%-20% smaller than the traditional 135,000-sq.ft. store, have enabled the retailer to successfully penetrate markets that would not easily support a full-sized outlet.

At-home services represent a market that Home Depot has “only scratched the surface” of, said Nardelli. But new approaches are being tested north of the border. In the Vancouver market, on Canada’s West Coast, a landscape consulting service was introduced last month.

ACE BEEFS UP LBM SALES STAFF
OAK BROOK, Ill. — The addition last week of two industry veterans to the lumber and building materials department at Ace Hardware Corp. marks an expansion of the LBM business of the largest dealer-owned buying group in North America.Jack Herr and Martha Johnson were both hired as hardlines managers within Ace’s building materials department. Out of 4,800 retailers affiliated with Ace, 1,000 sell building materials sourced through the buying group. Their purchases account for one-fifth of Ace’s wholesale revenue, according to company spokesperson Paula Erickson. In the fiscal year ended January 4, 2004, Ace generated $3.16 billion in total wholesale sales.

The new additions to the team will both focus on hardlines aimed at the building center dealers in the Ace network, reflecting the growth of that business by these dealers, and giving them a more complete one-stop shop. Amy Pellerito, LBM manager at Ace, to whom Herr and Johnston report, calls it “a fast growing and highly important segment of our business.”

Herr, who has three decades of industry experience, joins Ace from San Diego-based Maintenance Warehouse, an industrial/commercial distributor owned by Home Depot, where he held various sales positions over the past two years. Prior to that, Herr was a building materials trader for Ace and Builder Marts of America (BMA), and held sales and management positions with American/Thunderbird Moulding, a business development manager for BMA. (BMA and Ace have had a strategic purchasing alliance for several years.)

Johnson has spent 27 years in the business, including the last two as sales and marketing manager for Meranjil Landscaping Corp., a commercial and residential landscaper based in Chicago Heights, Ill. Johnson’s diverse resumé also includes stints with Georgia-Pacific‘s roofing division, building products merchandising manager for TruServ Corp., and senior merchandising manager/inventory control manager for the now-defunct Handy Andy Home Improvement Centers.

WESTERN TOOL SEEKS MORE GROWTH AFTER TWO ACQUISITIONS
SALEM, Ore. — Western Tool Supply is “still in a growth mode,” according to its president Kevin Kiker, even as it absorbs two recent acquisitions in the U.S. and Canada that increased its store count to 61 units. “We see a lot of opportunities out there,” says Kiker, who founded Western 23 years ago and has built it into one of the larger regional tool and hardware dealers in North America.Western made its first foray into Canada recently by purchasing, for an undisclosed amount, the nine-unit House of Tools, an Edmonton, AB.-based specialty dealer that he projects will generate CD$42 million in 2004 sales. Kiker told Hardlines that these stores continue to operate under the House of Tools banner.

Western had previously entered into an agreement to purchase House of Tools in April 2002, but that deal fell through when the two sides couldn’t agree on the price. Acquisition talks resumed last December, he said, after House of Tools had made some internal shifts that included consolidation.

In early 2004, Western also acquired 13 of Woodworkers Warehouse‘s stores, after the Revere, Mass.-based retailer decided last December to close its doors and liquidate. Kiker says these stores — in New York, Vermont, Connecticut, Maine, New Hampshire and Massachusetts — were profitable even when Woodworkers ran them. At one point last fall, Western showed interest in acquiring all of Woodworkers Warehouse. “What we were able to do eventually was cherry pick its best stores,” he says.

The acquired Woodworkers stores are now bannered as Western Tool Supply, and Kiker says their niche is far more contractor-focused (Western’s tagline is “The Contractor’s Choice”) than under Woodworkers, which targeted consumers at a time when big boxes like Home Depot and Lowe’s have come to dominate the retail tool market.

In 2003, Western, which still operates 35 stores in six western U.S. states, generated $38 million, and ranked 290th among the 500 largest home improvement retailers in the United States, according to Home Channel News‘ annual Retailer Scoreboard. “And we’re still moving up,” says Kiker, though he declined to name companies Western might be eyeing for possible future acquisition.

Western operates stores in some big markets like San Francisco, Anaheim and Salt Lake City, but its main focus is secondary communities such as Augusta, Maine, or Klamath Falls, Ore.

CONFERENCE FEATURES EXPERTISE FROM RETAIL’S FRONT LINES
WORLD HEADQUARTERS, TORONTO — From a global picture of the world economy and how it will affect us all back home, to one of the brightest lights on the independent retail front right here at home, the Hardlines Conference Series will focus on what’s hot in home improvement retailing today.The two-day event, being held at the Toronto Renaissance Airport Hotel September 8-9, is the annual industry summit aimed at providing profitable tips and insights into the latest trends in home improvement retailing. It brings together the industry’s top retail and manufacturing executives in Canada and the U.S. — and the speaker roster is a who’s who of retailers and specialists from around the world.

From Los Angeles, Ira Kalish of Deloitte Research will give us a real global perspective, one that will help all of us understand how to run our businesses better back here at home. China’s economy is surging ahead at almost 10%, and is fast becoming the next “gold rush” for retailers. And why do we care? Because the consumer trends and demographics that fuel that expansion is affecting your competitors — and your customers.

Meanwhile, closer to home, we’ve got one of the smartest — and most outspoken — independents in the country, Roy Perkins of the Rona Home Centre in Cornwall, Ont., to join us. A great example of smart retailing put into front-lines practice.

Jim Inglis, a former vice-president at Home Depot and a true veteran of big box retailing-, will come up from Atlanta to share his depth of experience. From South America comes Guillermo Aguero, the head of Sodimac, the company that held its ground when Home Depot came to town — then had to leave!

Day one of the Conference Series, our Retail Strategies Symposium, will feature a more educational bent, with an update on the size of the market, who the industry leaders are, who’s gaining market share and who’s losing. Peter Norman, of Clayton Research, is back by popular demand to make sense of the housing market, and how housing forecasts will have an impact on home improvement retailing.

Add in an incredible morning session by Donald Cooper (more about this next week!—Michael), insights from our favorite retail guru, Anthony Stokan, plus the incredible Outstanding Retailer Awards put on by Hardware Merchandising, and our amazing Gala Reception and Dinner, and you’re guaranteed two days of money making tips, profitable insights, and executive-level networking. For more info, click here or call us at: 416-489-3396.

eBAY WANTS YOUR DEAD STOCK
LAS VEGAS — Hate being stuck with vendor take backs, or facing dead stock on your retail shelf? eBay wants to help. The online auction service has been pursuing the business-to-business sector more intensely over the past two years, offering a means of unloading unwanted, outdated or undesirable merchandise. In fact, 70% of what’s sold through the online service is practical in nature, far exceeding the collectible side that eBay built its reputation on.Hardlines ran into eBay at the National Hardware Show, held in May, where eBay came to spread the message — whether you’re a retailer or a vendor. “We’re here to explain to independents — and anyone in the supply chain — that eBay is an opportunity to unload unwanted inventory,” said Dan Serpico of eBay.

The eBay team held a series of seminars — and their message was aimed at everyone from reps, dealers and distributors to “mom and pop operators who have excess inventory sitting on their shelves,” Serpico said.

He added that using eBay offers sellers instant access to an existing community of more than 40 million active buyers, who bought $24 billion in goods. “It’s a great opportunity to for a new and higher margin cost-recovery channel.”

Many manufacturers have issues with buybacks, said Serpico, and that’s why eBay is so convenient. “It’s a great way to reach more buyers, because we have those buyers already.”

WHO’S ON FIRST: THE HARDLINES BUYING GROUP ORG CHART
Tired of trying to figure out which group is affiliated with which? Can’t tell the difference between TIM-BR Mart and Tim-BR-Marts? Want to know how Groupe BMR can belong to Mutual and to Matreco, but fellow Matreco members aren’t part of Mutual? Which buying group does Home Hardware belong to? Does AWARD belong to Matreco, or BMR, or both?Confused? Don’t despair! All this and more is revealed in this year’s BUYING GROUP ORG CHART, included in the latest issue of Hardlines Quarterly Report. Plus: a complete report on the country’s buying groups — strategies, expansion plans and more. Click here to order your copy!

COMPANIES IN THE NEWS
AUSTIN, Tex. — Home Depot is considering moving its data center, which it currently operates in Georgia, to this Texas capitol. The Austin Business Journal, relying on unnamed sources, reports that local and state government officials are putting together an incentive package in an effort to convince Home Depot that Austin is a better place to run the center, described as the “brain” for the retailer’s electronic operations, linking its 1,740-plus stores, including six within a 20-mile radius of Austin. Home Depot reportedly will either expand its current center in Georgia or relocate it to Austin. A new center would reportedly include $250 million in equipment and employ 500 people. The retailer’s board is scheduled to meet next month to decide.

CHARLOTTE, N.C. — Worries about a slowdown in the U.S. housing market could have a serious impact on the performance — and share price — of Home Depot and Lowe’s. Executives of Lowe’s Cos. had to deflect investor concerns that rising interest rates will hurt the company’s fortunes. During a Credit Suisse First Boston Corp. investor conference last week, Robert Hull, CFO, and Larry Stone, senior vice-president of operations at Lowe’s, tried to reassure the audience that the industry will benefit from an aging populace that will rely more and more on Lowe’s for help on remodeling projects. In addition, the growing Hispanic population in the U.S. is proving a fertile market, Hull and Stone said.

ST-ANTONIN, Que. — Matériaux à Bas Prix ltée has signed its newest authorized dealer, Chic Metal Profil, a retailer in Saguenay. This ground-up dealer, open just over a month, is the first for Matériaux à Bas Prix ltée in the Saguenay region.

CHARLOTTE, N.C. — Towson, Md.-based Black & Decker is preparing to expand its distribution facilities here with the construction of a 350,000-sq.ft., multi-million-dollar hub in ProLogis Park West Pointe, a business park in the west end of the city. B&D acquired Baldwin and Weiser back in October, 2003 from Masco Corp., and the added lines account for the need for the new facility. Completion is expected by the fourth quarter.

AMSTERDAM — Dutch retailer Ahold, the world’s third biggest stores group, continues to battle red ink, as sales fell 11% to 15.4 billion euros in the first quarter, due to the strong euro and divestments, including selling its supermarkets in Brazil and Asia. Not counting these factors, the stores group’s sales grew roughly 1.3%. The company suffered a net loss of 405 million euros ($486.4 million), versus a profit of 84 million euros a year earlier. Ahold is still recovering from an audit scandal last year, when the group found a $1.46 billion hole in the accounts of its U.S. subsidiary, Foodservice.

TERRACE, B.C. — Workers at the Wal-Mart here are trying to get union representation, a move that could have dramatic impact on the Wal-Mart chain. The majority of staff have signed membership cards and applied to the Labour Relations Board of British Columbia for union representation with the United Food and Commercial Workers Canada.

PEOPLE ON THE MOVE
Lee Pell has joined TruServ Corp. as divisional vice-president of merchandising for a range of hardlines. He will be responsible for creating and implementing strategies for a range of hardlines, including auto, hand and power tools, toys, garden, outdoor power equipment and outdoor living. He was formerly president of the consulting group Rep-TechLaura McInnes has joined TruServ Corp. as divisional vice-president of inventory management. A veteran with 18 years of retail experience, she was formerly at Radio Shack.Ace Hardware Corp. has promoted Ann Marie Boberg to the position of corporate communications manager. She was formerly a communications supervisor. In her new role, she will oversee all internal electronic and print communications for Ace to its retailers, staff and vendors. Prior to joining Ace, Boberg worked at Wickes LumberNatalie Danaher has likewise been promoted at Ace. She assumes the role of public relations supervisor, directing the day-to-day PR and media relations function for the company. She was formerly a senior public relations specialist for Ace.

Grainger, the North American distributor of facilities maintenance supplies, has named James A. Garman to the role of senior vice-president of human resources. In this position, Garman will be responsible for Grainger’s human resource policies, including benefits, compensation, organization effectiveness and staffing. Garman also will lead the company’s efforts to maintain effective employee relations across the entire company, which includes nearly 600 worldwide branches, 17 distribution centers and 15,000 employees.

U.S. MARKET INDICATORS:
Retail sales in the U.S. were up 1.2% in May to $335.8 billion seasonally adjusted, thanks in large part to brisk auto sales. According to the Commerce Department, sales not including auto were up 0.7%, while sales excluding autos and gasoline were up 0.3%. Sales of autos and auto parts alone were up 2.7%.Inflation was up last month as the U.S. consumer price index rose 0.6% in May. According to the Labor Department, the economy is bracing for a rise in interest rates at the end of the month. However, the “core” CPI, which excludes food and energy costs, was up only 0.2%. For the first five months of the year, the core CPI is up 2.9%, marking a definite inflationary trend.

Housing starts fell 0.7% in May, as homebuilders began construction on 1.967 million units a seasonally adjusted annual rate, from 1.98 million the previous month. It was the fourth decline in starts in the last five months, although the level of single-family starts, at 1.640 million, was the highest level since December.

Building permits, an indicator of confidence in future sales, jumped in May to a seasonally adjusted annual rate of 2.077 million units, from a 2.006 million pace in April. Single-family permits rose to a 1.590 million pace, the highest on record.

HARDLINES PARTNERS WITH ONLINE RECRUITER
Hardlines has partnered with canadianretail.com to offer the industry an easy and affordable way to place job openings on the Internet. To post a single job on canadianretail.com at the special price of $150.00 plus GST for 60 days, just click here to Register and Post a Job. Click here to read More about the program.

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HELP WANTED

BRANCH MANAGER

Mitten IncMitten Inc. is a leading manufacturer and distributor of vinyl siding products. We are currently looking for a Branch Manager for our new locations in Montreal Quebec and Oshawa Ontario scheduled for opening in the spring of 2005.

The Montreal Branch Manager will develop and manage the sales territory within a one hundred kilometer radius of Montreal. Responsible for the performance of the sales territory and the Montreal distribution centre, reporting to the Canadian Vice President of Sales. The Oshawa Branch Manager will develop and manage the sales territory east of Toronto and centered in Oshawa. Responsible for the performance of the sales territory and the Oshawa distribution center, reporting to the Canadian Vice President of Sales.

The successful candidate(s) will possess a University degree in business or some business related discipline. They will possess above average communication skills, highly motivated, be an organizer of both office and warehousing tasks, responsible for all aspects of Health & Safety, be able to work with minimal supervision and have good leadership skills. The candidate(s) must be willing to travel for periods of up to 1 week within the sales territory or to the Mitten head office (up to 40%). Knowledge of retail lumber and the Wholesale Building Materials Industry will be considered an asset. The successful Montreal candidate will also be fluent in both French and English.

We offer a competitive base salary, an auto allowance, a complete benefits package and a performance related bonus. If you are interested in the above position please email or mail your resume and covering letter by June 30th, 2004 to:

Mitten Inc.
P.O. Box 2005
70 Curtis Avenue North
Paris, ON N3L 3T2
Attn: Human Resources

humanresources@mittenvinyl.com

No telephone calls or faxes please — only those candidates selected for an interview will be contacted.

 

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DEVELOPMENT MANAGER

The Ontario division of RONA is currently looking for a Development Manager. Responsibilities include recruitment and integration on new independent dealers to the RONA banner. Candidates must be a self starter, able to work independently and able to build relationships. A minimum of 5 years in the retail industry, specifically the Ontario hardware and building materials market is required.

Interested candidates can submit their resumes to RONA ONTARIO, 1170 Martingrove Rd, Etobicoke, ON, M9W 4X1, Fax: 416 246-5276 attention: Human Resources.

 

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MANUFACTURER’S REPRESENTATIVE

Indusport Agencies, a manufacturer’s Rep firm, offering sales and merchandising services to building materials, and industrial products manufacturers, seeks commissioned reps to cover northern Ontario, and eastern Ontario.

Must have sales and merchandising experience to the hardware, home improvement and industrial supply industries. Please fax information to fax Shawn Hamill, (519)220-1372. 

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SERVICES OFFERED


WHETHER OR NOT IT GETS PAINFUL IS UP TO YOU.

Sterling CommerceUCCnet services compliance is being strongly encouraged by retailers from Wal-Mart® to The Home Depot® because it makes supply chains more efficient. But implementation can be challenging. Sterling Commerce will guide you through every step. To find out more, click here for a free copy of, “Data Synchronization: From Compliance to Collaboration.”

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RETAIL IS DETAIL. Let Noral Instore, a national service company, handle your service requirements in Canada. Noral serves some of America’s leading manufacturers, managing their lines for Canada’s top hardware retailers, big boxes and mass merchandisers.

Contact Dave Leslie at 905-702-9443, to find out how Noral can boost your sales in Canada. http://www.noralmarketing.com

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SELL YOUR COMPANY – OR BUY ONE – WITH HARDLINES CLASSIFIEDS!
DO YOUR EXECUTIVE SEARCH, FIND NEW LINES OR GET NEW REPS IN THE HARDLINES MARKETPLACE.

ONLY $2.50 PER WORD FOR THREE WEEKS IN THE CLASSIFIEDS.
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PHYLLIS NOWELL AT 416-489-3396 OR EMAIL: phyllis@hardlines.ca

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© 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
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