Archives

Sept27_04

 


John Caulfield, Contributing Editor
vol. x, #39, September 27, 2004

IN THIS ISSUE:
• Newest Orgill DC will make it national distributor
• Rona dealer establishes case for the independent
• Lowe’s grows distribution network
• Home Hardware joins hunt for urban sites
• 84 Lumber founder increases golf stakes
• U.S. demand grows for packaged L&G products
• Sodisco-Howden unveils new marketing plans

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NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

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“The employer generally gets the employee he deserves.”
— Sir Walter Gilbey (English agriculturalist, 1831-1914)

NEW ORGILL PREZ KEEN ON REGIONAL EXPANSION
Ron BealMEMPHIS — Anticipating his new role as president and CEO of Orgill, Ron Beal is nothing but optimistic about the direction of the company.“Things are going extremely well for Orgill,” he says. He’s especially excited about the installation of Orgill’s newest distribution center, which is being erected in Hurricane, Utah. With that move, he says, Orgill will truly be a coast-to-coast organization.

Beal, who is currently senior vice-president and general manager of Orgill’s hardware division, will change titles at the beginning of the new year (see People on the move in this issue for full personnel details).

The new warehouse follows on the success of a DC that went into Tifton, W.Va., four years earlier. The success of that facility in expanding Orgill’s reach into the Northeast gave the company the confidence to expand into the Rocky Mountain region of the Northwest with the Utah DC, which will be Orgill’s fifth.

“We’ve done a lot of research before committing to the distribution center,” says Beal. “We have some customers already in California, Nevada and Utah, but they are currently being serviced out of Memphis.” He doesn’t see that as a cost-effective strategy in the long term, hence the need for the new DC.

The expanded presence in the West will also add to Orgill’s credibility as it recruits new dealers to be part of its independent wholesale distribution network. “We’re confident that the business is there, and as we speak, we’re putting together our sales force in place.” The region is being serviced right now by a team of 18, which will be expanded as needed, he says.

LOWE’S NEW LOGISTICS CHIEF REFLECTS GROWTH AT DC LEVEL
MOORESVILLE, N.C. — Lowe’s Cos., the second-largest home improvement retailer in the world, promoted its senior vp-distribution Mike Mabry to the post of executive vp-logistics and distribution. In that capacity, Mabry will oversee the retailer’s burgeoning distribution network, as well as all logistics and replenishment functions for its 1,000-plus stores.Mabry joined Lowe’s in 2003 after spending 12 years at Wal-Mart Stores, where he served most recently as vice-president of global services.

Lowe’s expansion strategy mimics the Wal-Mart approach to distribution centers to control the even flow of products. Over the past several years, Lowe’s has built distribution facilities as it reaches critical mass in its store count in a given region. In June, for example, the company opened a 200,000-sq.ft. flatbed DC on 56 acres in Beaumont, Calif., which is handling 70 flatbed semi-trucks a day initially, but has the capacity to handle 140 as Lowe’s expands in California’s Inland Empire region in the south.

Lowe’s operates 11 flatbed DCs and plans to open one or two more this year. It also operates nine massive regional DCs — some larger than one million sq.ft. — and is scheduled to open its 10th in Poinciana, Fla., in the third quarter of this year, and its 11th in Plainfield, Conn., next year.

HOME HARDWARE JOINS SEARCH FOR URBAN SITES
ST. JACOBS, Ont. — With all that talk about big boxes looking for urban sites (Home Depot opened in Manhattan last week and will open in Vancouver this coming week), what about another member of Canada’s “Big Four” home improvement retailers, namely Home Hardware Stores Ltd.?Home would like more city sites, too, despite its focus on smaller centres, one that includes a strong presence in rural Canada. In the cities, however, Home’s presence is variable. Toronto, has a strong contingent, with 24 dealers in the city proper, while Vancouver has nine. However, Calgary has only one, and Halifax has none.

Paul Straus, vice-president and CEO of Home Hardware Stores, says the group’s potential for growth is with the expansion efforts of its own members, either through larger, renovated premises or the addition of stores. “It’s one of the areas we still see for greatest growth is with our existing dealers. We really want to help our existing dealers grow.”

And, he says, there’s an opportunity in the cities. “We’ve got potential in the cities and we’d like to grow in the cities, as well as our rural markets.” However, in those urban markets, available real estate is often tough to come by, so Home Hardware must wait for another business to vacate a building.

Home is not alone among Canada’s Big Four retailers, which collectively comprise almost half of retail sales in this industry. Home Depot will open its first “urban neighborhood” store in Vancouver on Thursday, an upscale, décor-oriented number on two floors in the Park Royal power center. Rona continues to target major cities, including Calgary and Toronto, for big box locations. Even Canadian Tire has gotten excited about the success its experiencing with a large “metropolitan” store in Kingston, Ont. In every case, these big box stores target the upscale, wealthy, often childless urban consumer.

RONA DEALER PROVES VIABILITY OF THE INDEPENDENT
TORONTO — The latest innovations in the industry didn’t come just from the international executive level at the recent Hardlines Conference Series.Roy PerkinsRoy Perkins is co-owner of Perkins-Caron Home Centre in Cornwall, Ont. With a customer mix that is largely francophone, Perkins has built a successful operation with a common-sense mixture of hard work, strong focus on service and a fearless devotion to continual innovation. He also believes strongly in setting goals — “a secure business plan and financial plan with targets for everything — sales, GMROI, basket size — everything.”

Like many Rona dealers, Perkins enjoyed a windfall when the company went public in November 2003. The value of his shares soared, giving him the financial resources to invest in expanding the business. Today, it includes a Kitchen & Bath Showcase, along with the traditional Home Centre.

Thanks to strong emphasis on customer service, aggressive advertising and marketing within the community, Perkins’ business is flourishing — despite the presence of big box stores in both Ottawa and Kingston, Ont. And he is confident the business will weather the arrival of a new Home Depot, slated to open right in his own town in the near future.

84 LUMBER FOUNDER GETS CREATIVE ATTRACTING GOLFERS
PITTSBURGH — Tiger Woods, who has struggled mightily to regain the stroke that made him professional golf’s leading player, has backed out of the 84 Lumber Classic at the Nemacolin Woodlands resort in western Pennsylvania, only one week after tournament officials had announced with great fanfare that they had secured the participation of both Woods and golf’s current number one-ranked player, Vijay Singh.PGA.com reported that more than 80,000 tickets have been sold for this tournament so far, which was counting on its marquee line-up to draw huge crowds. Not only that, but Joe Hardy, who owns 84 Lumber and Nemacolin Woodlands, ordered millions of dollars spent to lengthen his course by 400 yards to 7,500 yards and rebuild all 18 greens, after players and reporters had criticized the course for being too easy to play. The 18th hole of the course was redesigned to make it tougher to play.

Sixty of the top 100 PGA Tour money winners have signed on to play the event, which would be a considerable improvement over its inaugural year, when it drew only one of the sport’s top 21 earners, according to the web site. To further increase interest among the pros, Hardy launched an aggressive campaign to woo them, with gifts, free travel and richer prize money. Any golfer who commits to the event will be flown free of charge, along with four others, to the World Golf Championship event in Ireland. A golfer can bring his wife, caddie, agent, child or all the above, all for free. The deal is valued at $40,000 per golfer. Hardy also offered participants luxury housing in a new resort hotel, Falling Rock, where rooms normally go for $350 to $800 per night.

STEADY SALES GROWTH PROJECTED FOR L&G CONSUMABLES
CLEVELAND — Demand in the United States for packaged lawn and garden products, such as fertilizers, pesticides, growing media, seeds, and mulch, is expected to expand by 4.5% per year to $7.5 billion in 2008, according to a study conducted by the Freedonia Group, a market research firm based here that uses manufacturers’ shipment data to project buying trends in home improvement products.The residential market will account for more than three-quarters of total demand in 2008. Home gardening and lawn care activity has been increasing steadily over the past decade as aging baby boomers have more time for leisure and outdoor living. The Freedonia Group also pointed to strong marketing campaigns, the increased availability of products at home centers and mass retailers, and improved products as reasons why sales of these products are expected to expand.

Demand for organic consumables will grow nearly twice as fast as conventional product sales, but organics will remain a small percentage of the entire market. While growth in bio-pesticides will decelerate, demand for organic fertilizers, which comprised 20% of the organic market in 2003, will grow nearly 15% per year.

Sales of conventional pesticides, which make up more than 30% of the market, are expected to be sluggish.

U.S. MARKET INDICATORS
Market observers who have been waiting for the new housing bubble to burst had to curb their scepticism a little longer after the Commerce Department reported last week that homebuilding activity in August was at its strongest since the spring.For the month, housing starts were percolating along at a seasonally-adjusted annual rate of 2 million units, which was 0.6% higher than adjusted figures in July and 9% higher than the rate in August 2003. Single-family starts were being started at an annual rate of 1,667,000 units, which was 0.4% about the July mark.

One cause for concern, though, was the 5.5% decline in permits in August, compared to July, to an annualized rate of 1,952,000 units. That permit number was even slightly below the August 2003 figure. Whether that indicates that homebuilders are finally about to pause a bit to catch their breath, or are simply building at a rate that will sustain demand, remains to be seen.

COMPANIES IN THE NEWS
WINTER HAVEN, Fla. — Scotty’s Inc., the home improvement chain that once dominated Florida home improvement retailing, has filed for bankruptcy protection, yet another victim of damage from Hurricane Charley. Scotty’s largest store, in Punta Gorda, was completely destroyed by the tropical storm. Several other stores were seriously damaged, as well. A prepared statement from the company said, “The damages from Hurricane Charley were simply more than the company could sustain. However, the company expects to emerge from Chapter 11 “and return to profitability within a reasonable period of time.”MONTREAL — Over the past two weeks, Sodisco-Howden Group has met with its vendor base to outline the wholesale distributor’s marketing plan and strategies for 2005. Those meetings involved 100 vendors in Toronto and 220 in Montreal. Sodisco-Howden went through a “quiet period” earlier in the year, which hindered the company’s ability to clarify and communicate its direction. But now, communication to both vendors and customers is getting renewed emphasis. The new program will include more promotion of the Ace and Pro banners, which are licensed by Sodisco-Howden, revamped websites, a national television ad campaign, and an improved electronic catalogue.

SPECIAL REPORT — Wal-Mart has admitted that it has sent a team of analysts to Russia to check out possible expansion there, says Reuters. The likely location for a first opening would be in St. Petersburg. However, Wal-Mart refused to comment on their Russian foray. If and when it enters Russia, it will be in good company. Ikea has targeted that country for growth, and German-based home improvement retailer OBI has opened its first store there.

VANCOUVER — Rona‘s North Vancouver store has been re-opened as a Rona Home Centre event after undergoing a two million dollar facelift. Under the supervision of manager Al Shamley, the North Vancouver RONA was entirely redesigned from top to bottom. It features the “boutique concept”, which is unique to RONA among the home renovation industry. The North Vancouver store includes brand new paint and décor, lighting and kitchen boutiques. Located at 1160 East 3rd in North Vancouver, the newly renovated 39.850 sq.ft. stores is part of Rona’s efforts to invest in its Western operations. The store in Vancouver’s Granville neighborhood got a similar facelift recently.

ATLANTA & VANCOUVER — Home Depot is going to donate more than 250,000 volunteer hours through community service projects next week, in a series of volunteer community improvement projects throughout the United States, Canada, Mexico and China. All this week, volunteer staff from Home Depot will work with national non-profit partners Hands On Network and KaBOOM! on everything from building playgrounds and creating walking trails to painting school murals and landscaping in public parks. In addition, the company has announced the donation of $3 million in grants, tools and supplies to help hurricane victims in Florida.

ATLANTA — Home Depot has unveiled a program to recruit military veterans at its stores. Joining forces with the U.S. Departments of Defence, Labor and Veterans Affairs, the giant retailer will provide career opportunities for veterans interested in a new career. The program includes separating active duty service members, national guard members, reservists and military spouses. The U.S. Department of Labor will make Operation Career Front information available through its 2,000-plus One-Stop Career Centers throughout the country.

LITTLE ROCK, Ark. — Wal-Mart is getting sued, this time for discrimination against blacks. The suit was filed by Daryal T. Nelson of Coldwater, Miss., in U.S. District Court here. It alleges that Wal-Mart rejects and discourages black applicants for truck-driving jobs at the chain’s distribution centers in 12 Southern states: Arkansas, Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas, and Virginia. Nelson wants to turn this into a class-action suit.

CORRECTION
Contrary to what we ran last week, Jeff Porter does not work for Leviton. He is managing director, Canada for Intermatic Inc. My apologies for the mix-up — and my thanks to all the faithful Hardlines readers who mentioned it to Jeff at last week’s Home Hardware Spring Market. Thanks to you, he called me right away to sort out the confusion, and joined the Hardlines family in the process! — Michael
PEOPLE ON THE MOVE
Orgill Inc. has announced a reorganization of its executive team, effective January 1, 2005. Joseph Orgill III is stepping down as chairman of the board … He will be replaced by Bill Fondren, who is currently president and CEO … Fondren’s position will be assumed by Ron Beal, who moves up from his duties as senior vice-president and general manager of Orgill’s hardware division … Byrne Whitehead, currently in charge of finance and administration, will take over as senior vice-president and general manager of operations, finance and administration.Bruce Allen has joined Calgary based Vipco as president. He joins the company, which manufacture walls, ceiling panels , and molding for industrial retail customers, from Guardian Building Products.

Steve Stephens has been appointed director of marketing for The Toro Co., Irrigation Division. In his new role, Stephens will develop and implement the strategic marketing plans for all irrigation division product lines, including Toro residential/commercial and golf products, and Irritrol Systems brand products. Prior to joining Toro, Stephens was vice-president, operational marketing, for Centex Homes. He also held a number of marketing positions with Black & Decker.

At Western Forest Products Inc., Reynold Hert has been appointed president and CEO. He assumes his new duties with WFP at the company’s Duncan, B.C., office effective October 4, 2004. Hert joins WFP from Weyerhaeuser Canada, where he has spent 26 years in various roles, most recently as vice-president, Canadian Forestlands. Western Forest Products is an integrated Canadian forest products company and the second largest coastal woodland operator in British Columbia.

CANADIAN MARKET INDICATORS
Retail sales advanced for a third consecutive month in July, up 0.5% to a record $28.9 billion. This followed increases of 0.3% in June and 0.6% in May. In fact, July’s increase was the sixth monthly sales gain so far this year, following a period of successive declines in the last four months of 2003. Previously, retail sales had generally been rising since the fall of 2001. Overall, retail sales growth in June and July remained unaffected by price changes.
OVERHEARD…
“We don’t run a business, we manage a business.” — Roy Perkins, co-owner of Perkins-Caron Rona Home Centre in Cornwall, Ont. He offered his insightful home truths about the challenges of the independent retailer at our recent Hardlines Conference Series.

****HARDLINES MARKETPLACE****
Don’t miss the products and services on the Hardlines web Marketplace:
https://hardlines.ca/html/marketplace.html
And check out Hardlines Classifieds on the web:
https://hardlines.ca/html/classifieds_new.asp

HELP WANTED

NATIONAL SALES & MARKETING MANAGER

Company: Division of a Fortune 500 Manufacturer in the industrial construction products sector.

Position: Reporting to the head of the Industrial Division, the incumbent will be responsible for selling to wholesale distributors and OEM channels, leading a team of 8-10 sales professionals and developing trade focused sales and marketing strategies. 50% travel is required to cover the national scope of the position.

Experience & Background: The successful candidate will have a university degree (or three year College Diploma) and a solid track record with an industrial manufacturer selling to wholesale distributors. Must have previous sales management experience.

Send resumes to buzz@hardlines.ca – note P.O. Box #640 in Subject Line.

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ONTARIO SALES MANAGER

Leading Canadian building product manufacturer is seeking a proven sales manager for the Ontario market. Candidate must have a minimum of three years sales management experience. Competitive salary, company vehicle, benefits and the opportunity for advancement. Please forward resumes, including expected remuneration, to buzz@hardlines.ca P. O. Box 963.

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BUYER AND ADVERTISING COORDINATOR

TimBR
Tim-BR Marts Ltd.
is currently looking for a buyer and advertising coordinator.

Qualifications:

  • A minimum of 5 years purchasing experience in the home improvement industry; advertising experience in this industry would be an asset.
  • Able to work under pressure, meet deadlines and be a team player.
  • Ability to work with our suppliers and our network of independently owned dealer locations.
  • Flexibility to do what it takes to get the job done.
  • Career oriented.

Please forward your resume to:

Tim-BR Marts Ltd.
705 ­ 1601 Airport Road N.E.
Calgary, AB T2E 6Z8
E-mail: robyn@tim-br-mart.com
Attention: Robyn Cull

We thank all applicants for their interest in this position, however, only those considered will be contacted for an interview. PLEASE NO PHONE CALLS

 

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PURCHASER – LUMBER & COMMODITIES DEPT.

Toronto based national buying group is planning to expand the role and function of its lumber and commodities department. The successful candidate will be responsible for negotiating and establishing annual purchasing agreements, provide weekly commodity market updates, initiate pool buys, direct mill purchases, and provide individual support and consultation for member companies.

Knowledge of product and product application, channels of distribution, alternative and related bldg. materials and marketing trends in the LBM industry is essential. Candidate will also posses a sound working knowledge of Microsoft excel, and Microsoft word. A minimum of 10 years experience in retail, distribution or manufacturing is required.

We offer a competitive remuneration and benefit package

Please reply in confidence to buzz@hardlines.ca; put P.O. 723 in the subject line.

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REGIONAL SALES MANAGER — ONTARIO

We are a major building materials company seeking a proven sales executive for the Ontario region.

Based in GTA the position entails a variety of responsibilities that would include but may not be limited to:

  • Sales/Territory Management
  • Business development
  • Major Account Management

Candidates are required to have pertinent industry experience in sales and/or marketing management. A university degree would be an important asset but equivalent experience will be considered. Our company offers a very competitive salary and benefits package appropriate to the position.

Please forward your resume with covering letter to buzz@hardlines.ca and put P.O. Box 815 in the subject line.

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SERVICES OFFERED

BLACK EAGLE CONSULTING 2000 INC.

President Richard Simms has 35 years experience in the hardware/housewares industry – both as a manufacturer and a consultant. Black Eagle Consulting specializes in strategic plan analysis, organizational structure review, executive coaching/assessment, career counselling, succession planning. CHHMA affiliate member and Canadian Association Family Enterprise trained facilitator. See website www.blackeagle.ca or call 905-842-3010/email rsimms@blackeagle.ca for more information.

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RECRUITING CAN SOMETIMES BE A HEADACHE.

Let Kris Weston and Associates alleviate your recruitment headaches. If you’re looking to hire an “impact player” for your business, a General Manager, National Sales Manager, or Marketing Manager… someone who will have a significant impact on your top or bottom line, then contact Kris Weston. Please check out our website at www.kriswestonandassociates.com for a recent testimonial from a satisfied client in the home improvement industry.

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WHETHER OR NOT IT GETS PAINFUL IS UP TO YOU.

Sterling CommerceUCCnet services compliance is being strongly encouraged by retailers from Wal-Mart® to The Home Depot® because it makes supply chains more efficient. But implementation can be challenging. Sterling Commerce will guide you through every step. To find out more, click here for a free copy of, “Data Synchronization: From Compliance to Collaboration.”

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RETAIL IS DETAIL. Let Noral Instore, a national service company, handle your service requirements in Canada. Noral serves some of America’s leading manufacturers, managing their lines for Canada’s top hardware retailers, big boxes and mass merchandisers.

Contact Dave Leslie at 905-702-9443, to find out how Noral can boost your sales in Canada. http://www.noralmarketing.com

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SELL YOUR COMPANY – OR BUY ONE – WITH HARDLINES CLASSIFIEDS!
DO YOUR EXECUTIVE SEARCH, FIND NEW LINES OR GET NEW REPS IN THE HARDLINES MARKETPLACE.

ONLY $2.50 PER WORD FOR THREE WEEKS IN THE CLASSIFIEDS.
TO PLACE YOUR AD, CALL PHYLLIS NOWELL AT 416-489-3396 OR
EMAIL: phyllis@hardlines.ca

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� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
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Sept20_04

 


John Caulfield, Contributing Editor
vol. x, #38, September 20, 2004

IN THIS ISSUE:
• Do it Best launches dealer growth program
• Home Depot goes green with fall promotion
• Lowe’s, insurer offer aid to Florida storm victims
• David & Goliath story at Conference
• Tractor Supply: it’s all about horses, corporate culture
• Sears tests stand-alone hardware stores
• Rona puts first big box in Saskatchewan

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Thanks to all our sponsors at the Conference:
ACNIELSEN, STERLING COMMERCE, NATIONAL HARDWARE SHOW, 3M CANADA, LIQUIDATION WORLD, WOLF GUGLER & ASSOCIATES, PRACTICAL WORLD/INTERNATIONAL HARDWARE FAIR, TSC STORES, HARDWARE MERCHANDISING, NATURAL RESOURCES CANADA, CANADIANRETAIL.COM, COMPETITACTICS AND PROFORMA.

And to the Awards Luncheon sponsors:
LBMX, ZIRCON, CGC, 3M CANADA, OWENS CORNING, CRC, IKO, DIMENSIONS AND CANADIAN CONTRACTOR.

For full report on the Conference Awards Luncheon, click here! —Michael

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NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

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“Banks will lend you money if you can prove you don’t need it.”
—Mark Twain (1835-1910)

CONFERENCE UPDATE: INTERNATIONAL DAVID & GOLIATH STORY
WORLD HEADQUARTERS, TORONTO — When Home Depot entered Mexico and Canada, it was there to stay. When it entered South America, it lasted only four years.The story behind the Chilean home center retailer that resisted Home Depot’s arrival was one of the centerpieces of the Hardlines Conference Series, held here recently. On learning of Home Depot’s imminent arrival, Guillermo Aguero, the head of Sodimac, a 55-store chain headquartered in Chile’s capital, Santiago, hired an ex-Home Depot executive to help develop a strategy to survive the onslaught.

Jim InglisWith the aid of Jim Inglis, former vice-president from Home Depot’s Atlanta office, Sodimac effectively transformed itself from a traditional home center chain into a company that offered an alternative to the big box, with careful focus on two distinct customer groups, women and pros. Without copying Home Depot’s format, Sodimac tripled the amount of SKUs available to contractors to ensure a one-stop shopping environment. The home center side of the business was enhanced “to make it extremely attractive to the female,” Aguero explained.

Both Aguero and Inglis shared their stories and insights at the Conference, capping off two days of presentations by analysts, retail experts and industry execs.

DO-IT BEST MEMBER OPENS FIRST STORE UNDER NEW GROWTH PROGRAM
Do-it Best All AmericanSPARTA, Wis. — A 25,000-sq.ft. home improvement store here called All American Do-it Center became the first to be opened by a dealer-member of Do-it Best Corp. with help from the buying group’s RetailSTART! program.Do-it Best, the industry’s second-largest buying group, has designed RetailSTART! to encourage dealers to expand their operations, either by opening new stores from the ground up, or by purchasing existing stores and converting them. The program was introduced by the Fort Wayne-Ind.-based co-op in January.

Brian Buswell, president of All American Do-it, said the help he got from the co-op’s two field staffers who managed this project, included market and site analysis, demographic research, project financing and assistance with matching the store’s inventory with the market’s needs.

To participate in RetailSTART!, a dealer-member must have at least two stores (All American is Buswell’s third), and the new store must be at least 5,000 sq.ft. For this fiscal year (which ends June 2005), Do it Best had originally planned to undertake 50 RetailSTART! projects. Already, says David Heine, vice-president of retail development, the company expects to exceed that target.

TRACTOR SUPPLY PUTS STOCK IN HORSES, CORPORATE CULTURE
Joe ScarlettSPECIAL REPORT — Day two of the recent Hardlines Conference Series featured an all-American success story. Joe Scarlett, chairman of Tractor Supply Co., outlined his company’s fantastic growth against a backdrop of growing rural populations and a focused niche in farm and rural hardlines sales.Identifying a reverse flow of well-heeled city goers to rural America, Scarlett said Tractor Supply customers all have land, pickup trucks and animals. “We define a horse as a great, expensive pet. We’re the retail store for horses.”

Maintaining a corporate culture is a major part of his company’s success. That culture earns a high level of trust from customers. “We hire our customers,” Scarlett added, “farmers, and ranchers, horse riders and welders. With these people in our stores, we can walk a customer through just about any project they may encounter.”

Recently voted number 43 on Fortune‘s list of America’s 100 fastest growing companies, Tractor Supply must now keep pace with that growth. “Our biggest challenge over the next four to five years is the selection of people and maintaining our culture.”

CONFERENCE UPDATE: HOUSING EXPECTED TO STAY STRONG
TORONTO — The home improvement industry should not be concerned about any possible interest rate hikes in the near future. Even if they occur, they won’t have much effect on the record-high housing starts and booming sales of existing homes in Canada, says Peter Norman, a real estate economist with Clayton Research.Norman, speaking at the Hardlines Conference Series last week, pointed out that a number of factors would have to come into play to effect a dramatic impact on affordability. Interest rates would have to rise by at least two percentage points, incomes would have to drop by 15%, or house prices would have to rise by 17%. These are the factors that affect the percentage of family income required to purchase a home. Norman says that number should be around 25%.

Even if interest rates start to climb, he adds, the increase will not be sufficient to deter home buyers.

SEARS INTRODUCES HARDWARE, FLOORING STORES
TORONTO — Watching consumers stay away from traditional shopping malls in favor of power centers, Sears Canada is following them with an “off-mall” strategy. These smaller stores will focus on specific product categories, including one borrowed from the U.S. and another that’s brand new for Sears — on either side of the border.The first free-standing Sears Hardware stores in Canada will open in three centers in Ontario on September 24 — namely, Windsor, Oshawa and Kitchener. The test stores are considered low-cost prototypes, because the sites have all been converted from existing Sears Automotive outlets, in what are called “three very good Sears markets,” according to Sears spokesperson Vincent Power.

The new stores, which range in size from 8,500-10,000 sq.ft., represent at least two times the 4,500 sq.ft. typically devoted to hardlines in a Sears department store. They have an interior circular service area, with products laid out like a full-line store — and with a similar look. The stores will have a heavy focus on power and benchtop tools, with almost 90% of the selection under Sears’s own Craftsman brand. Other brands, including DeWalt, will also be present.

Other categories that get showcased include outdoor power equipment and a broader range of small and builders’ hardware than is typically found in a department store.

New for Sears is the introduction of workshop storage, called “Craftsman Garage Storage Solutions.” Products include shelving, mobile cabinets, and storage components. “It offers us some versatility that differentiates us from other brands,” says Power.

If the new store format performs well in the three test markets, Power expects it to be rolled out on a more widespread basis eventually.

While Sears Hardware has a counterpart in the United States, another off-mall concept does not. Two Sears Coverings stores will also be launched, one in St. Catharines, and the other in Mississauga, Ont., by late October or early November. These will feature carpeting, hardwood flooring, paint and wallpaper, and window shades and blinds.

The third format to watch for is Sears Appliances and Mattresses. Three Ontario stores are expected to open before year’s end, starting with Stoney Creek in early November, followed by Burlington and Oshawa. Another store, in Scarborough, will open in spring 2005.

“Sears is strong in these businesses in our main stores, and this gives Sears the way to have these products at the power center without going to the mall,” says Power. “We want to get to people closer to where they live — that’s the strategy.”

Sears plans to open 30 new-format stores, including Sears Wellness stores, by the end of 2005. They will be located mainly in power centers and high-traffic strip malls.

HOME DEPOT GOES GREEN WITH LATEST PROMOTION
TORONTO — Home Depot Canada showcased its Energy Smarts program in Toronto last week. A partnership between Home Depot, the non-profit Clean Air Foundation and the federal government, Energy Smarts will see selected suppliers offer rebates and discounts to consumers who purchase their products at Home Depot stores before September 26.Products such as lighting timers, programmable thermostats, draft-proofing kits, insulation, furnace air filters and fans, and energy efficient light bulbs will be promoted. Suppliers involved in the promotion include Honeywell, Leviton, Intermatic, Owens Corning, GE, Philips and RCR.

Consumer demand is driving the push to get energy-efficient products on the shelves, says Ian Cleghorn, a merchandiser for Home Depot’s electrical division. For example, in the last three years, he’s seen huge growth in the popularity of compact fluorescent bulbs. “In dollars, it’s gone from 3-5% three years ago to close to 20% of the category,” says Cleghorn.

Jeff Porter, national sales manager for Leviton, which makes outdoor lighting products, agrees that sales of energy efficient products are soaring. “In five years, solar has come to account for 60% of our outdoor lighting sales.”

Consumer interest in these categories will continue to affect the mix of products Home Depot offers its customers, says Cleghorn. “This year, for the first time, Home Depot will not carry conventional Christmas light bulbs. We’ll only carry LED lights.”

Home Depot is also experimenting with a program called “The Power of One”, under which it commits to purchase $1 worth of renewable energy for every Philips 16W marathon mini-household energy-saving bulb purchased in Ontario until the end of October.

SASKATCHEWAN OPENINGS MARK RONA EXPANSION
REGINA & PRINCE ALBERT, Sask. — Rona inc. has opened two new retail outlets in this province, including a big box in Regina that is its 65th big box store in Canada. The second store, a Rona Home Centre in Prince Albert, is a more traditional format lumber yard that’s touted as “renovation neighbourhood hardware store.” It’s the latest example of Rona’s newest format for home centers ranging in size from 40,000-50,000 sq.ft. size.The Rona Home & Garden store in Regina is the first such large-format outlet for Rona in Saskatchewan. It features 145,000 sq.ft. of retail sales space, and cost more than $20 million to erect. The Home Centre concept that went up in Prince Albert is the latest example of Rona’s new format for local home centres from 40,000-50,000 sq.ft. in size. It’s designed to meet the general needs of both male and female customers, ranging from DIYers to contractors who prefer smaller stores, while still having access to a broad range of products.

Rona is investing in both the Home Centre format and Rona Building Centre, which features somewhat more contractor emphasis. Both formats have been used to replace existing Rona Cashway stores in Ontario, however, the latest re-opening there indicates Rona is still maintaining the Cashway name, too. In Simcoe, Ont., a refurbished store was re-opened last week, keeping the Rona Cashway banner. The 22,000-sq.ft. store features more than 20,000 SKUs.

“Every year, Rona expands, renovates and updates about 20% of its 530 points of sale across the country,” says Claude Bernier, executive vice-president of traditional and specialized stores for Rona, in a prepared release.

INSURER AND LOWE’S JOIN FORCES TO HELP FLORIDA REBUILD
COLUMBUS, Ohio — Nationwide Mutual Insurance Co., one of the largest insurers in America, has teamed up with Lowe’s Cos. to offer some much-needed assistance to hurricane-ravaged homeowners in Florida.Nationwide, based here, is distributing Lowe’s certificates valued at up to $2,000 to more than 70,000 of the insurer’s customers living in Florida counties that were hardest-hit by the storms. Those customers can use those certificates to purchase home repair materials and other products at local Lowe’s stores.

According to a prepared statement, National insures 301,260 homes and 304,917 vehicles in Florida.

In related news, Lowe’s has re-activated its in-store customer donation program to support the American Red Cross Disaster Relief Fund. Through September 20, all Lowe’s stores on the Gulf and East coasts served as official cash donation sites for the fund. Lowe’s is matching customer donations dollar-for-dollar, up to $1 million.

COMPANIES IN THE NEWS
NEW YORK — AJO Lumber and Home Center, an Ace Hardware member, has opened its second store in Manhattan, and the first prototype for Ace dealers seeking urban locations. The new AJO store offers 6,100 sq.ft. of retail, with wide aisles, low (eight-foot) racking, and an upscale slant that puts more emphasis on housewares and décor than found in a typical Ace home center.LONDON, U.K. — Kingfisher plc, the giant home improvement retailer, finished the first six months of the fiscal year with retail sales of £3.9 billion, up 9.6% from £3.6 billion in 2003. Adjusted pre-tax profit was up 18.4% to £345.9 million, from £292.2 million during the same period a year earlier. Sales in Britain and Ireland were up 6.3%, while same-store sales were up 3.1%. Sales from Kingfisher’s international operations rose most dramatically, up 19.9%, with profits up 23.3%.

ATLANTA — Home Depot will sell $1 billion aggregate principal amount of its 3.75% Senior Notes due 2009 through an institutional private placement. The net proceeds from the offering will be used for general corporate purposes, including assigning up to $500 million of the net proceeds to fund the repayment of a previous note offering.

MEXICO CITY — Remember all those dumb pics people email of a Wal-Mart beside the pyramids? Well, they’re about to become true. A discount store owned by Wal-Mart is being erected only a half-mile from the ancient temples of Teotihuacan, sparking opposition by a small coalition that doesn’t want to see the big box from the top of the Pyramid of the Sun.

SURREY, B.C. — Irly Distributors, the Western-based wholesale buying group, has added a new member to its Irly Building Centres group: Valu-Mart Country Store, Salmo, B.C., which was formerly affiliated with Irly through the group’s independent Western hardware distribution division. Since creating a dealer development department two months ago, Irly has added two new dealers, and six members have joined the Western division.

TORONTO — Canadian Tire Corp. has reached an agreement with its Canadian Tire associate dealers to revise the contract that’s offered to individual dealers. The form of the new contract defines their future business relationship with Canadian Tire Retail, a division of Canadian Tire Corp. The contract is based on an Agreement in Principle reached in the fall of 2003, with terms extending for a 10-year period. Major financial terms will be subject to review at the end of five years. Canadian Tire expects to have substantially completed the individual contract signing process by the end of 2004. Canadian Tire has 443 associate dealers, who own and operate 455 Canadian Tire stores across Canada.

HOFFMAN HILLS, Ill. — Sears Roebuck & Co. is going beyond online appliance sales with the launch of online sales of home furnishings and apparel. About half of Sears’ apparel offerings and 70% of its home furnishings will be available on Sears.com, with a focus on its best-selling items and brands. Sears is expected to benefit from the expertise of Lands’ End, a chain it acquired two years ago that has been an innovator in online selling.

PEOPLE ON THE MOVE
Elyse Allan has been appointed president and CEO, GE Canada. She began her GE career in 1984 as a consultant with the Corporate Marketing Consulting Services in Bridgeport, Conn. She moved to Canada in 1988 as manager, Customer Service Program for GE Canada, and later served as marketing manager for the GE Commercial and Industrial business in Lighting. Most recently, she was president and CEO of the Toronto Board of Trade. Allan succeeds Bob Gillespie, who is retiring at the end of the year, after more than 50 years with GE.Ed Jaeger, president and CEO of Ironclad Performance Wear, has been elected as a committee member for the Specialty Tools and Fasteners Distributors Association for a three-year term beginning in 2005. STAFDA is an educational trade association made up of distributors, manufacturers and agents of light construction, industrial, and related products.

Bill Granger of Delta Faucet Canada received the Joseph K. Seidner Award from the Canadian Institute of Plumbing and Heating. The award was presented in recognition of Granger’s contributions to Canadian plumbing codes and standards. He is manager, product engineering for Delta Faucet in London, Ont.

U.S. MARKET INDICATORS
Retail sales fell 0.3% in August, but were up 4.9% from August 2003. Retail sales, not including automobiles, actually rose 0.2% in August, and were up 7.0% from the level in August 2003.The Consumer Price Index was up one-tenth of 1% in August, says the Commerce Department. Inflation is being held at bay as prices fell on cars, clothing and gasoline, helping counter rising costs of medical care, some food items and other energy products. Not including food and energy, the CPI was up just one-tenth for the third straight month.
CANADIAN MARKET INDICATORS
Inflation slowed in August as consumers paid 1.9% more than they did in the same month a year ago for the goods and services included in the Consumer Price Index basket. That’s a slowdown from the 2.3% increase registered in July. However, the 12-month variation in the All-items excluding energy index has been fairly stable, rising 1.5% in August, after increases of 1.6% in June and July.
OVERHEARD…
“The home-improvement industry remains one of the strongest retail sectors in Canada. One of the reasons is that spending on one’s home has gone beyond repair and renovation. People are restyling their homes to reflect new trends in products and décor much more frequently than in the past. This eye to fashion and comfort also reflects a renewed focus on hearth and home in an age of global uncertainly.” —MM quoted in the Toronto Star September 16, 2004.

****HARDLINES MARKETPLACE****
Don’t miss the products and services on the Hardlines web Marketplace:
https://hardlines.ca/html/marketplace.html
And check out Hardlines Classifieds on the web:
https://hardlines.ca/html/classifieds_new.asp

HELP WANTED

ONTARIO SALES MANAGER

Leading Canadian building product manufacturer is seeking a proven sales manager for the Ontario market. Candidate must have a minimum of three years sales management experience. Competitive salary, company vehicle, benefits and the opportunity for advancement. Please forward resumes, including expected remuneration, to buzz@hardlines.ca P. O. Box 963.

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PURCHASER – LUMBER & COMMODITIES DEPT.

TimBR
Tim-BR Marts Ltd.
is currently looking for a buyer and advertising coordinator.

Qualifications:

  • A minimum of 5 years purchasing experience in the home improvement industry; advertising experience in this industry would be an asset.
  • Able to work under pressure, meet deadlines and be a team player.
  • Ability to work with our suppliers and our network of independently owned dealer locations.
  • Flexibility to do what it takes to get the job done.
  • Career oriented.

Please forward your resume to:

Tim-BR Marts Ltd.
705 ­ 1601 Airport Road N.E.
Calgary, AB T2E 6Z8
E-mail: robyn@tim-br-mart.com
Attention: Robyn Cull

We thank all applicants for their interest in this position, however, only those considered will be contacted for an interview. PLEASE NO PHONE CALLS

 

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PURCHASER – LUMBER & COMMODITIES DEPT.

Toronto based national buying group is planning to expand the role and function of its lumber and commodities department. The successful candidate will be responsible for negotiating and establishing annual purchasing agreements, provide weekly commodity market updates, initiate pool buys, direct mill purchases, and provide individual support and consultation for member companies.

Knowledge of product and product application, channels of distribution, alternative and related bldg. materials and marketing trends in the LBM industry is essential. Candidate will also posses a sound working knowledge of Microsoft excel, and Microsoft word. A minimum of 10 years experience in retail, distribution or manufacturing is required.

We offer a competitive remuneration and benefit package

Please reply in confidence to buzz@hardlines.ca; put P.O. 723 in the subject line.

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SENIOR SALES EXECUTIVE

A leading Canadian supplier of Hand Tools, Power Tool Accessories and Rotary Tool Accessories to leading retailers in North America and Europe, has an opening for a senior position in its Sales & Marketing department.

The incumbent will be responsible to manage the sales of nominated house accounts/territories in the North American retail market. This position would also involve managing the Sales Agents/Agencies for your accounts/territories. This individual will be responsible for devising sales strategies, increasing customer base, increasing the product & program base to existing customers and ensuring budgeted sales numbers are met or exceeded.

Experience in the Hardlines Retail Industry, a proven record of managing large & small customers and sales agencies and a willingness to travel is essential. Prior experience in the U.S. Market is desirable. Salary & perks based on experience, qualification & previous achievements.

If you are a self-starter and a team player with management skills, able to recognize the market needs & willing to take the challenge, please contact Harjinder Sangha at harjinder@maxtech-mfg.com in confidence.

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REGIONAL SALES MANAGER — ONTARIO

We are a major building materials company seeking a proven sales executive for the Ontario region.

Based in GTA the position entails a variety of responsibilities that would include but may not be limited to:

  • Sales/Territory Management
  • Business development
  • Major Account Management

Candidates are required to have pertinent industry experience in sales and/or marketing management. A university degree would be an important asset but equivalent experience will be considered. Our company offers a very competitive salary and benefits package appropriate to the position.

Please forward your resume with covering letter to buzz@hardlines.ca and put P.O. Box 815 in the subject line.

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SERVICES OFFERED

BLACK EAGLE CONSULTING 2000 INC.

President Richard Simms has 35 years experience in the hardware/housewares industry – both as a manufacturer and a consultant. Black Eagle Consulting specializes in strategic plan analysis, organizational structure review, executive coaching/assessment, succession planning. CHHMA affiliate member and Canadian Association Family Enterprise trained facilitator. See website www.blackeagle.ca or call 905-842-3010 in Oakville, Ontario for more information.

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RECRUITING CAN SOMETIMES BE A HEADACHE.

Let Kris Weston and Associates alleviate your recruitment headaches. If you’re looking to hire an “impact player” for your business, a General Manager, National Sales Manager, or Marketing Manager… someone who will have a significant impact on your top or bottom line, then contact Kris Weston. Please check out our website at www.kriswestonandassociates.com for a recent testimonial from a satisfied client in the home improvement industry.

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WHETHER OR NOT IT GETS PAINFUL IS UP TO YOU.

Sterling CommerceUCCnet services compliance is being strongly encouraged by retailers from Wal-Mart® to The Home Depot® because it makes supply chains more efficient. But implementation can be challenging. Sterling Commerce will guide you through every step. To find out more, click here for a free copy of, “Data Synchronization: From Compliance to Collaboration.”

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RETAIL IS DETAIL. Let Noral Instore, a national service company, handle your service requirements in Canada. Noral serves some of America’s leading manufacturers, managing their lines for Canada’s top hardware retailers, big boxes and mass merchandisers.

Contact Dave Leslie at 905-702-9443, to find out how Noral can boost your sales in Canada. http://www.noralmarketing.com

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MARKETPLACE

 

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NORTH AMERICA’S “PREMIER MANUFACTURER”

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NOW available in Canada

 

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Contact us today for more Information
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SELL YOUR COMPANY – OR BUY ONE – WITH HARDLINES CLASSIFIEDS!
DO YOUR EXECUTIVE SEARCH, FIND NEW LINES OR GET NEW REPS IN THE HARDLINES MARKETPLACE.

ONLY $2.50 PER WORD FOR THREE WEEKS IN THE CLASSIFIEDS.
TO PLACE YOUR AD, CALL PHYLLIS NOWELL AT 416-489-3396 OR
EMAIL: phyllis@hardlines.ca

Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
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Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
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Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
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Sept13_04

 


John Caulfield, Contributing Editor
vol. x, #37, September 13, 2004

IN THIS ISSUE:
• Home Depot opens first Manhattan store
• Frank’s going out of business
• Dealers help out hurricane victims
• Rona makes deal with Air Miles loyalty program
• Ace forms team to add 1,100 stores
• RFID association emerges
• TORBSA growth marks focus on GSDs

* * * * * *
NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

* * * * * *

“Imagination was given to man to compensate him for what he is not;
a sense of humor to console him for what he is.”
—Francis Bacon (1561-1626)

CONFERENCE ATTRACTS RETAIL EXECS
Bev AllenWORLD HEADQUARTERS, TORONTO — From the “big picture” of global economic factors affecting retail, right down to best practices from the front lines of the home improvement industry, the issues facing retailers are daunting, exhilarating — and remarkably consistent throughout the world.Those issues were the subject of last week’s Hardlines Conference Series, held at the Renaissance Hotel near Toronto International Airport on September 8 and 9. Beverly Allen, director of sales and marketing for Hardlines, kicked off the event, which featured more than 200 delegates — managers and executives from leading retail groups and manufacturers across the country. They gathered to hear a dazzling international roster of speakers. (Because we’ve got such a jam-packed issue for you this week, I’ll include more coverage of the Conference next week.— Michael)
DEALERS COME TO FLORIDA’S RESCUE, AGAIN
FORT PIERCE, Fla. — As Florida digs out from two devastating hurricanes that hit its southeastern shores within days of each other, bracing this past weekend for the strong probability of the arrival of yet another storm, Hurricane Ivan, the state’s recovery efforts are being supported again by the nation’s home improvement retailers.Both Lowe’s Cos. and Home Depot demonstrated once more how quickly their disaster relief machines can spring into action.

Lowe’s, which has 65 stores in Florida, sent more than 600 truckloads of supplies to the sunshine state, and transferred more than 450 employees from stores in other states to help out at the company’s stores in markets that were in the storms’ paths.

That extra manpower was especially needed in the days between when Hurricane Charley and Hurricane Frances hit, as customers lined up at Lowe’s stores for supplies and sometimes had to take numbers to buy product that hadn’t even arrived. “At one store in Fort Lauderdale, we got 1,000 sheets of plywood yesterday afternoon and within 30 minutes it was all gone,” said Chris Ahearn, a Lowe’s spokesperson. “People were waiting for the truck to arrive.”

Carol Tomé, Home Depot’s CFO, told the NBC affiliate in Atlanta that Home Depot’s stores in hurricane-ravaged towns were seeing “a fivefold increase [in sales] in one day.”

Independents have been working hard to help, as well. In the first three days of September, Ace Hardware sent 9,980 flashlights to its dealers’ stores in southeast Florida, compared to 9,683 flashlights that it shipped for the entire month of September 2003. Shipments of generators were five times greater than the same period a year ago. Natalie Danaher, an Ace spokesperson, stated that the co-op’s distribution centers in Tampa, Fla., and Loxley, Ala., maintain a three- to four-month supply of emergency products “constantly.”

Home Depot operates around 130 stores in Florida. It sent an estimated 450 truckloads of supplies and more than 1,000 of its employees from other states to help keep many of its stores open 24 hours. Several markets were without power for days after each hurricane blew through the state, causing a run on generators. Both Home Depot and Lowe’s shipped thousands of generators from their stores around the country to Florida in what Don Harrison, a Home Depot spokesperson, called “the biggest re-supply in the company’s history.”

FRANK’S NURSERY TO CLOSE OPERATIONS
TROY, Mich. — Frank’s Nursery, the largest lawn and garden specialty retailer in the United States, has filed for protection from its creditors for the second time in 28 months. But this time, there will be no reorganization, as the 169-unit dealer said it would initiate going-out-of-business proceedings.The writing was on the wall for Frank’s in late August, when the company started missing payments to vendors, according to the Detroit News. In its September 8 filing with U.S. Bankruptcy Court, the 55-year-old retailer reported assets of $123.8 million and liabilities of $140.5 million as of August 8. Its largest unsecured creditor is Keen Realty, which is owed $871,038, but Frank’s also has $62 million in debt outstanding form a line of credit with Kimco Capital Corp. (with which it had amended its credit line last January for an additional $25 million), and $6.5 million in debt from a credit line supplied by Congress Financial.

Frank’s had emerged from Chapter 11 in May of 2002, but still reeled under a soft economy and stiff competition from dealers such as Home Depot, Lowe’s, Wal-Mart and Target. For the fiscal year ended in January 2004, Frank’s reported a $23.8 million loss on $316.9 million in sales, which were essentially flat from the previous year, but compare unfavorably to the $512 million in revenue it generated in 1998.

Frank’s president and CEO, Walt Spokowski, had just joined the company in August from another bankrupt dealer, the tool specialty retailer Woodworkers Warehouse.

NEWSMAKERS, EXCELLENCE AWARDED FOR THEIR IMPACT ON INDUSTRY
TORONTO —Two companies and one individual were recognized last week for their “significant impact on the industry.”The Newsmaker of the Year Award for a retail group was given to Le Groupe BMR, the Quebec-based wholesale buying group. Over the past seven years, the company has been making its impact felt by getting into hardware distribution to its own members, then expanding the wholesale function to include two other buying groups, and it’s even started buying other stores of its own. On hand to accept for BMR were (l-r) Christian Nadeau and Marvin Ettinger, shown here with Ian Gray, president of LBMX.

The Imperial Manufacturing Group was recognized in the Newsmaker Award’s manufacturer category. Started as a sheet metal shop with six staff, the company 25 years later has 10 divisions across the United States and Canada that employ 800 and produce more than 10,000 products. (l-r) Steve Finlay, Greg Parlee and Normand Caissie, president of Imperial, accepted the award from Ian Gray of LBMX.

The final award of the program, held during lunch on day one of last week’s Hardlines Conference Series, went to a personality. Ron Marchetti, currently retiring as national business development manager for Castle Building Centres, was given recognition for his personal impact on an industry he has spent more than 40 years in (shown here accepting his award from Brent Davies of CRC and Ian Morrison of IKO).

But the Conference had still more excellence to honour. This year, for the first time, Hardware Merchandising magazine held its illustrious Outstanding Retailer of the Year Awards in conjunction with the Hardlines Conference Series. The winners came from every end of the country and almost 200 people filled the room to pay tribute. (we’ll have the full line-up of ORA winners, including pics, later this week. Stay tuned!—Michael)

RONA LANDS AIR MILES LOYALTY DEAL
TORONTO — Rona inc. has struck an agreement with Loyalty Group to offer its Air Miles Reward Program through Rona stores across the country. Rona has been an Air Miles sponsor in the province of Quebec since 1992, but the new contract extends to all Rona stores west of Quebec, including Western Canada, where the Air Miles sponsor has been Tim-BR-Marts Ltd.Sylvain MorisetteHowever, says Sylvain Morissette, director of public affairs for Rona, interviewed last week during the Hardlines Conference Series, Tim-BR-Marts is not a direct competitor with Rona stores in Western Canada. Rather, they offer a more LBM-oriented alternative to home improvement customers than a typical Rona store.

The decision to engage in a multi-year contract was based on success Rona enjoyed with the program in the Quebec. In addition, more than 70% of Canadian households actively collect Air Miles, with the percentage increasing farther west—more than 90% of households use the program.

As for any possible overlap with existing home improvement partners, Tim Urquhart, president and general manager of Tim-BR-Marts Ltd., regards the Rona signing as a positive move. “We believe that increased consumer awareness will be a benefit for both companies,” he says.

Flyers and TV spots started last Wednesday, and an official “re-launch” of the Air Miles program was orchestrated in Quebec. Support for the launch also came from a number of vendors, which put their products on special. They included OSRAM Sylvania, Venmar and Tango Laminate Flooring.

AWARD ON THE LOOKOUT FOR ACQUISITIONS
HALIFAX – Tom Smith, president and CEO of the AWARD buying group, which represents 64 members dealers in Altantic Canada, has revealed that his organization has bought its first stores – and he’s on the lookout for more. A former AWARD member that went out of business in Paquetville, N.B., was purchased by the membership recently. Smith wants to keep boosting the buying group’s membership – and sales volumes – as the group gets into hardware distribution of its own, with a new warehouse that was established in the spring of this year.

And this is just the beginning. “It’s important that we make additional acquisitions that will increase our volumes and add value,” says Smith, hinting that there’s more to come.

HOME DEPOT OPENS FIRST MANHATTAN STORE
NEW YORK — Home Depot opened its first downtown store here, a 105,000-sq.ft. urban neighborhood style outlet that focuses on paint, décor, and stylish hardware, at the expense of heavy duty building materials.Located at 23rd Street between Fifth and Sixth Avenues, the multi-level store offers daily how-to clinics, same-day delivery — and even a full-time concierge. It also features nine paint- mixing stations and boasts the broadest selection of decorative cabinet hardware in the city. The new store offers tool rental with delivery and pick up throughout Manhattan, and an expanded key-making and locksmith service. Free how-to clinics will be offered three times each day in a designated learning area that features plasma screens.

Since 2001, Home Depot has invested nearly $14 billion in new store construction, modernization and technology. It currently operates 14 stores with approximately 3,900 associates in the New York boroughs. Another Manhattan store is scheduled to open later this year, this one in the Midtown area.

GERMAN OUTDOOR & GARDEN SHOWS OFFER INNOVATIONS
COLOGNE — More than 48,000 exhibitors and delegates from the lawn and garden industry worldwide attended last week’s joint trade show for that industry, spoga + gafa 2004. Trade visitors came from a total of 102 countries on all five continents.gafa 2004, the International Garden Trade Fair, September 5-7, presented the innovations of 1,210 suppliers from 52 countries focused on work, lifestyle and well-being in the garden and home. Products are moving beyond a generalized target group of amateur and leisure-time gardeners to target more specific users, especially women and senior citizens.

Another category that had a strong presence at the show was motorized garden equipment and garden technology, which actually made up the show’s largest product group. Products included professional garden equipment and landscaping machinery.

Trade visitors showed equally strong interest in decorative garden elements, plants and plant-care products, floristry supplies and decorative items.

gafa was held in tandem with spoga, the International Trade Fair for Sport, Camping and Garden Lifestyle, which focuses more on the leisure activities in the garden or while. Product segments included garden furniture and barbecue equipment.

Since spoga runs every year, but gafa is biennial, all gafa product groups related to garden will have a chance to exhibit annually, starting next year. That’s when spoga will feature a redesigned “Garden Lifestyle” section. This section will provide gafa suppliers of lifestyle-oriented products an opportunity to showcase their products annually in Cologne. (The next spoga Cologne, International Trade Fair for Sport, Camping and Garden Lifestyle, will be held September 4-6, 2005.)

GROWING GSD AFFILIATIONS REFLECTED IN TORBSA’S GROWTH
BOLTON, Ont. — The addition of a new member to the ranks of TORBSA Ltd. reflects both the vitality of the housing market in many parts of Ontario and the stability of this buying group of pro-oriented dealers.Morin Brothers became the 26th TORBSA member earlier this month. “He joins a group that is comprised largely of medium- to large specialty gypsum dealers,” says Bob Holmes, general manager of TORBSA. “Like most members, these are family owned businesses, independent dealers that are highly specialized in their markets.”

Although TORBSA has always catered to GSDs, there has been a growing trend in the industry that finds more and more of this kind of dealer becoming affiliated with a group. TIM-BR Mart Ontario has enjoyed tremendous growth in both sales and membership through its commercial division, Commercial Independent Dealers (CID), while a brand new group, The Signature Group, was established earlier this year to attract GSDs exclusively.

“If you look at the marketplace today, and look at the dealers out there, very few are not affiliated,” says Holmes. “I expect that all dealers will be affiliated eventually.”

COMPANIES IN THE NEWS
ATLANTA — BlueLinx Holdings, the former building materials distribution division of Georgia-Pacific, has disclosed its intention to launch a $150 million initial public offering of common stock later this year. Monies raised from that offering will go towards repaying the company’s $100 million term loan and redeeming up to $35 million of its Series A preferred stock. BlueLinx is the largest building products wholesaler in the U.S. It distributes 10,000 SKUs of building products from more than 750 suppliers to 11,7000 customers that include home improvement retailers, homebuilders and remodelers. It operates 63 warehouses nationwide and two sales centers in Atlanta and Denver, and claims to control about 11% of the $39 billion building products supply sector. The company was formed after being acquired by the New York-based investment firm Cerberus Capital Management for about $773 million.NORWALK, Conn. — The National Hardware Show is already close to selling out. With eight months to go until the 60th annual edition of the show, in Las Vegas, more than 1,700 manufacturers have already committed to in excess of 444,500 sq.ft. of the available floor space for 2005. To accommodate the growth, next year’s NHS will span two Las Vegas venues — the Las Vegas Convention Center and the Sands Convention Center. The Sands — site of the 2004 show — will house the Lawn & Garden World, New Product World and Global Hardware Expo, the international exhibition area, while the Convention Center will house Hardware & Tools, Paint & Decor, Plumbing, Electrical and Housewares and its own New Product World. The dates for the 2005 Show in Las Vegas are May 17-19.

WEST JORDAN, Utah — The U.S. Federal Bureau of Investigation is offering a $10,000 reward to anyone providing information that leads to the arrest of people connected to a June 14 fire that caused $1.5 million in damages to Stock Building Supply‘s yard here. The FBI suspects that the Earth Liberation Front is behind the arson, as the initials ELF were found spray painted at the property. The Bureau has also traced a fax claiming responsibility for the blaze that ELF allegedly sent to a University of Utah health clinic in Midvale, Utah, according to local news reports, which have reported earlier that the group said the yard was torched because Stock had ignored warnings to repair its forklifts that emitted more pollution than diesel engines.

CHICAGO — A new RFID trade association, the International RFID Business Association, will announce its official launch tomorrow at the Frontline 2004 Conference at Navy Pier. The RFIDba, through its executive and advisory committees, will present the mission of the organization to an audience of Auto-ID, RFID, and mobility experts from around the world. The not-for-profit trade organization’s mission is to help in implementing current and future RFID applications across a range of industries. The RFIDba is not meant to compete with any standards or trade organizations, but to promote the work of the standards bodies and provide greater bandwidth and variety in what is shaping up to be a strenuous RFID adoption period.

TROIS-RIVIÈRES, Que. — Coopérative fédérée de Québec officially inaugurated the expansion of its distribution center here last week. The expansion was in response to its growing distribution networks, under the CO-OP and Unimat banners. The expansion represents a $2.3 million investment and the addition of 35,000 sq.ft. of space. Coop fédérée serves 155 CO-OP stores and six Unimat stores.

CLEVELAND, Ohio — CSA International, the certification and testing organization, opened its new OnSpeX test center here last week. OnSpeX conducts consumer product testing for both manufacturers and retail customers. It focuses on two broad categories: Accelerated Product Evaluation Programs and Quality Assessment & Advisory Services. The Accelerated Product Evaluation Program offers both certification services and consumer product evaluation to increase the speed of information delivery and reduce delays in the supply chain process. The accelerated full-cycle program offers factory evaluation, product design review, pre-certification assessment (qualified lab), certification document preparation, performance testing, safety analysis, reliability testing, package testing (ISTA), in-process inspections, pre-shipment inspections, data collection of QA results from factory and data analysis of QA results.

CALGARY — Canadian Tire Corp. is getting more creative in cross-promoting its Mark’s Work Wearhouse chain. Last week, hundreds of motorists lined up at a Canadian Tire gas bar here to redeem five- and 10-dollar free gas cards they’d earned buying clothes at Mark’s stores. The added incentive? The first 350 customers got to fill up for free.

PEOPLE ON THE MOVE
Mike Zipser has been hired as vice-president, retail development and new business at Ace Hardware Corp. He will be responsible for executing the company’s plan to add 1,100 new stores over the next five years, both through new investors and added locations from existing dealers. Zipser joins Ace from Border Stores, where he had served as vice-president … John Venhuizen has been promoted to director of new business development, reporting to Mike Zipser. He was formerly Ace’s marketing manager.At Do it Best Corp., Dan Walton has been promoted to the position of communications coordinator in the company’s marketing department. Walton will be responsible for overseeing the production of corporate newsletters and other promotional corporate communications materials for Do it Best. Walton joined the company in 2002 as a member-retailer support representative. Prior to joining Do it Best Corp., he served in the United States Air Force for four years.
U.S. MARKET INDICATORS
Wholesale inventories in July were $313.8 billion, up 1.3% from June and up 6.8% from the same month a year ago, according to the Commerce Department. Sales were $271.6 billion, up 0.5% from June’s revised level and up 13.8% from one year ago.
CANADIAN MARKET INDICATORS
The seasonally adjusted annual rate of housing starts was 241,500 in August, up from 218,600 in July, according CMHC. Strong consumer confidence and continued growth in employment, combined with low mortgage rates, were reportedly the drivers of a buoyant new housing market. Demand remains strong, as well, in the resale market . The seasonally adjusted annual rate of urban starts was up 11.9% to 214,700 units in August, due mainly to multiple starts, which increased 35.9% to 114,600 in August. Urban single starts declined 6.9% to 100,100 on a seasonally adjusted annual basis. Year-to-date actual urban starts were 8.2% higher through August than for the same period last year.The value of building permits issued in July fell 11.4% to $4.8 billion from the record $5.4 billion set in June, says Stats Canada. However, despite the decline in both the residential and non-residential sectors, July was still the second highest month on record. A drop of nearly one-third in the value of multi-family permits issued compared with the previous month drove the residential sector down 10.3% to $3.1 billion.
OVERHEARD…
“Our new Manhattan location is a retail marvel and proof positive that The Home Depot continues to break the mold in how we approach new formats, new markets and new customers.” — Bob Nardelli, CEO of Home Depot, on hand from Atlanta to attend the grand opening of the retailer’s urban neighborhood store in Manhattan last week.

****HARDLINES MARKETPLACE****
Don’t miss the products and services on the Hardlines web Marketplace:
https://hardlines.ca/html/marketplace.html
And check out Hardlines Classifieds on the web:
https://hardlines.ca/html/classifieds_new.asp

HELP WANTED

PURCHASER – LUMBER & COMMODITIES DEPT.

Toronto based national buying group is planning to expand the role and function of its lumber and commodities department. The successful candidate will be responsible for negotiating and establishing annual purchasing agreements, provide weekly commodity market updates, initiate pool buys, direct mill purchases, and provide individual support and consultation for member companies.

Knowledge of product and product application, channels of distribution, alternative and related bldg. materials and marketing trends in the LBM industry is essential. Candidate will also posses a sound working knowledge of Microsoft excel, and Microsoft word. A minimum of 10 years experience in retail, distribution or manufacturing is required

We offer a competitive remuneration and benefit package

Please reply in confidence to buzz@hardlines.ca; put P.O. 723 in the subject line.

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SENIOR SALES EXECUTIVE

A leading Canadian supplier of Hand Tools, Power Tool Accessories and Rotary Tool Accessories to leading retailers in North America and Europe, has an opening for a senior position in its Sales & Marketing department.

The incumbent will be responsible to manage the sales of nominated house accounts/territories in the North American retail market. This position would also involve managing the Sales Agents/Agencies for your accounts/territories. This individual will be responsible for devising sales strategies, increasing customer base, increasing the product & program base to existing customers and ensuring budgeted sales numbers are met or exceeded.

Experience in the Hardlines Retail Industry, a proven record of managing large & small customers and sales agencies and a willingness to travel is essential. Prior experience in the U.S. Market is desirable. Salary & perks based on experience, qualification & previous achievements.

If you are a self-starter and a team player with management skills, able to recognize the market needs & willing to take the challenge, please contact Harjinder Sangha at harjinder@maxtech-mfg.com in confidence.

********************************************************************************** 

REGIONAL SALES MANAGER — ONTARIO

We are a major building materials company seeking a proven sales executive for the Ontario region.

Based in GTA the position entails a variety of responsibilities that would include but may not be limited to:

  • Sales/Territory Management
  • Business development
  • Major Account Management

Candidates are required to have pertinent industry experience in sales and/or marketing management. A university degree would be an important asset but equivalent experience will be considered. Our company offers a very competitive salary and benefits package appropriate to the position.

Please forward your resume with covering letter to buzz@hardlines.ca and put P.O. Box 815 in the subject line.

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PRODUCT MANAGER

Cooper Hand Tools, a leading manufacturer of professional hand tools and material handling products has an opening for a Product Manager at its Canadian sales and distribution facility in Barrie, Ontario. The position will be responsible for both product management and proactive marketing related activities for a wide variety of Cooper’s Hand Tool products in Canada. The ideal candidate should have a successful record in sales / marketing in the Canadian hard goods industry and a demonstrated knowledge and experience of marketing requirements for both the retail and industrial / MRO sales channels. The position works closely with the Canadian sales team and will report to the VP of Marketing at a USA based divisional office.

Prospective candidates should have a four-year degree in a related discipline and be computer literate. Strong organizational, administrative, quantitative and analytical skills are essential. Some travel is required.

The Company offers a very competitive salary and benefits program along with a good working environment. Please submit your confidential resume outlining accomplishments, objectives, and salary requirements along with a cover letter describing how your background fits the position to:

Cooper Hand Tools
HR Dept.
164 Innisfil Street
Barrie, Ontario
L4N 3E7

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SERVICES OFFERED

BLACK EAGLE CONSULTING 2000 INC.

President Richard Simms has 35 years experience in the hardware/housewares industry – both as a manufacturer and a consultant. Black Eagle Consulting specializes in strategic plan analysis, organizational structure review, executive coaching/assessment, succession planning. CHHMA affiliate member and Canadian Association Family Enterprise trained facilitator. See website www.blackeagle.ca or call 905-842-3010 in Oakville, Ontario for more information.


WHETHER OR NOT IT GETS PAINFUL IS UP TO YOU.

Sterling CommerceUCCnet services compliance is being strongly encouraged by retailers from Wal-Mart® to The Home Depot® because it makes supply chains more efficient. But implementation can be challenging. Sterling Commerce will guide you through every step. To find out more, click here for a free copy of, “Data Synchronization: From Compliance to Collaboration.”

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RETAIL IS DETAIL. Let Noral Instore, a national service company, handle your service requirements in Canada. Noral serves some of America’s leading manufacturers, managing their lines for Canada’s top hardware retailers, big boxes and mass merchandisers.

Contact Dave Leslie at 905-702-9443, to find out how Noral can boost your sales in Canada. http://www.noralmarketing.com

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MARKETPLACE

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by McLARNEYCOM
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� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
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Sept07_04

 


John Caulfield, Contributing Editor
vol. x, #36, September 7, 2004

IN THIS ISSUE:
• Canadian market growing at record clip
• U.S. economy looks for positive signs
• Atlas Copco sells to Ryobi maker
• NAFTA’s latest ruling hurts U.S.
• TruServ Canada on hot expansion track
• B&Q may buy Chinese stores
• Retail giants tee off for good causes
• Rona sells Matco Ravary shares
• Home Depot to provide same-sex benefits

* * * * * *
See you at our Hardlines Conference Series on September 8 & 9! – Michael

* * * * * *
NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

* * * * * *

“Anything too stupid to be said is sung.”
— Voltaire

HOME IMPROVEMENT GROWING AT RECORD CLIP
WORLD HEADQUARTERS, TORONTO Canadians’ obsession with buying and improving their homes reached a near fever pitch in 2003, with another record increase in home improvement sales, says a new report by Hardlines. A healthy economy, the strongest housing market in years and low interest rates, combined with a growing passion for home décor, helped drive sales by Canada’s retail home improvement retailers up last year. They grew by an incredible 8.2% in 2003 to top $32.0 billion. That’s up from $29.6 billion a year earlier.

Some sectors have fared better than others. The big boxes continue to dominate the news, if not the industry. They grew to account for more 21.6% of the overall industry, with sales of $6.9 billion – from only 172 stores.

While the big box sector continues to burgeon, independent building centre dealers, the sector considered the most vulnerable to the big box onslaught, fared even better. For example, buying groups, which account for the lion’s share of this sector, are dominated by family owned businesses across the country. They grew their market share to 35% of the overall market, from 33%.

Full details of the dynamic growth of the amazing retail home improvement sector will be presented at the Hardlines Conference Series, September 8-9, 2004. The Conference, a symposium for senior management and executives from all aspects of retail, distribution and manufacturing, will be held at the Renaissance Toronto Airport Hotel. For more information, click here.

U.S. ECONOMY STILL LOOKS FOR POSITIVE SIGNALS
WASHINGTON As Republican delegates and politicians convened in New York to re-nominate President Bush for a second term, the U.S. government was releasing some disconcerting news about the economy over which the Bush administration presides. Several of the country’s largest retail chains – including Wal-Mart, Sears and Costco – reported August sales that were far below expectations. In fact, consumer spending in general appears to be tailing off, as U.S. auto sales fell by 12% in August. The country’s two largest automakers, General Motors and Ford, said they planned to cut their fourth-quarter production by at least 7% to reduce their unsold inventories. The manufacturers blamed still-high gas prices – which are 25% above where they were at the beginning of the year – for sagging sales.

“People are not spending money,” Kurt Barnard, president of Retail Forecasting Group, told Reuters. “They are intimidated by the [economic] outlook.”‘

Overall, the U.S. economy grew at a relatively modest 2.8% annual rate in the second quarter, a slower pace of expansion than previously thought. More Americans filed first-time unemployment claims in the last week of August than at any time since mid-April, according to a government report. First-time applications for unemployment benefits rose by 19,000 to 362,000, the Labor Department said.

“The slowdown in job growth has curbed consumers’ confidence,” explained Lynn Franco, director of The Conference Board‘s Consumer Research Center, which reported that its Consumer Confidence Index in August was at its lowest level since April. “The level of consumer optimism has fallen off and caution has returned. Until the job market and pace of hiring picks up, this cautious attitude will prevail.”

Manufacturing continues to expand, but at a slower rate. The Institute for Supply Management reported that its “factory index” last month was 59, which wasn’t that far off from the two-decade-high index of 63.6 in January, but did represent the index’s lowest level since last October.

ATLAS COPCO SELLS TOOL BUSINESS TO HOME DEPOT SUPPLIER
STOCKHOLM Atlas Copco, the Swedish-based equipment manufacturer, has agreed to sell its electric tool business, which markets under such brands as Milwaukee Electric Tool and AEG, to Techtronic Industries (TTI), a Hong Kong-based manufacturer that produces and distributes a broad range of home improvement and home care merchandise. TTI will pay Atlas Copco US$626.6 million in cash, and assume $86 million of Atlas’s post-retirement and pension liabilities.

TTI generated the equivalent of US$1.69 billion in sales last year. Its brands include such well-known names as Homelite, Regina and Dirt Devil. But where this company has really made a name for itself has been in its proprietary relationship with Home Depot, through which it markets its Ryobi and Ridgid lines of portable and benchtop electric tools.

Last year, Atlas Copco’s tool brands generated US$700 million in sales in the U.S. and Europe. However, the company decided last spring to put this division on the block, partly because it was having a hard time getting premium prices for its products. Its electric tool division employs 3,100 people, nearly two-thirds of whom work for Milwaukee.

A week before it made this deal, Atlas Copco had agreed to acquire the assets of Chinese pneumatic toolmaker Qingdao Qianshao Precision Machinery.

TRUSERV CANADA ON EXPANSION TRACK
WINNIPEG TruServ Canada got a new boss last fall, and with him came a new mandate to take an aggressive stand on growing the business rapidly. Bill Morrison joined TruServ as president and CEO, bringing with him the experience growing the business of Home Outfitters, the home décor and accessories chain owned by Hudson’s Bay Co. Under his aegis, Home Outfitters doubled the number of stores in Canada within a few years. With Morrison at the helm, TruServ Canada’s management has been realigned to better develop new business while managing – and growing – relations with existing member dealers. The effort is paying off, as dealers have been signing up at a brisk clip. Since April, 12 dealers have joined, typically under either the True Value, V&S or Country Depot banners.

“I feel we are just gaining momentum,” says Dave Leonzio, national growth manager for TruServ Canada. “We are delivering consistent performances in all aspects of service – especially fill rates – both in the distribution center and at store level with our field support. Our most recent successes have been a direct result of nurturing established relationships with key partners in the industry.”

Those existing relationships include the supply agreements TruServ has developed with key buying groups, such as Sexton and Castle. Some of the latest recruits are members of these groups who have added the True Value name and programs, to expand their hardware lines and grow their front end.

Another area of potential growth is from the Country Depot program, which was picked up by TruServ as part of its acquisition of the retail division of Growmark in January 2003. With about 50 stores in Ontario, the deal gave TruServ the critical mass to begin expansion in earnest in that province. A distribution center was installed in Kitchener, Ont., last spring to serve new and existing dealers in Canada’s largest province.

According to Morrison, TruServ’s retail farm and rural concept has tremendous potential. “Country Depot is going to become a national offering,” he says. “I see the opportunity for 60 more in markets we’re not in today.”

RETAIL GIANTS TEE UP FOR CHARITIES
OAK BROOK, Ill., & SCARBOROUGH, Ont. Ace Hardware Corp. and Home Depot Canada extended their philanthropic arms again to two of their favored charities, and got to play a little golf with their suppliers in the process. Ace, the largest dealer-owned buying group in North America, raised more than US$600,000 at its 13th annual golf outing, which it co-sponsored on August 12 with the Children’s Miracle Network, which represents 170 member hospitals in North America. A record 1,006 golfers teed off at the outing, which was held at five Chicago-area courses. Many of those duffers represented the 1,100 vendors that participated in the fundraiser.

Home Depot Canada raised C$450,000 for Habitat for Humanity through an annual golf tournament it held during the last week of August near Toronto. The money raised – which exceeded last year’s take by 80% – will be used to help Habitat’s affiliates across Canada fund their building efforts in 2005. The Canadian division’s parent company, The Home Depot in Atlanta, has been supporting Habitat since 1997.

More than 300 golfers, many of them suppliers, also participated in a golf event last month conducted by The Rona Foundation, the philanthropic arm of the Boucherville, Que.-based buying group and retailer, to raise money in the Foundation’s ongoing battle against illiteracy and school dropouts. The C$400,000 generated was three times what Rona raised at a similar event last year.

RONA SELLS OFF SHARES OF MATCO RAVARY
BOUCHERVILLE, Que. Rona inc. announced last week that it unloaded its shares of Matco-Ravary, the Montreal-area building supply chain. Matco Ravary’s controlling ownership was bought in March 2003 by a syndicate of members of Le Groupe BMR, a privately owned wholesale buying group whose building centre members compete with Rona dealers in Quebec. The sale, which represented about 28% of the outstanding Class B shares, was worth approximately $60 million. The purchaser is a numbered company owned by Wynnchurch GP Inc., a holding company whose interests include shares of vitamin supplement maker Weider Nutrition International Inc.

Rona had originally opposed the purchase of Matco Ravary by BMR, questioning the value of the offer to all shareholders. Rona, which has been on an acquisition campaign of its own, did not make an effort to purchase Matco Ravary’s five Montreal-area stores outright, a move that became clear when its own acquisition of Réno-Dépôt was announced soon after. Réno-Dépôt has 10 stores in the Montreal area.

Rona began its relationship with Matco Ravary back in 1988, shipping it hardware and building materials. Soon after, Rona made the investment in the company, intending to underwrite expansion of Matco Ravary in the Montreal market. However, the growth of Réno-Dépôt, followed by the arrival of Home Depot a decade later, hampered Matco Ravary’s growth.
(To hear the latest on how Rona is delivering at the dealer level, don’t miss Roy Perkins of Rona Home Centre in Cornwall, Ont., who will be speaking at our Hardlines Conference Series, September 8-9, 2004 in Toronto. For more info, click here)

HOME DEPOT TO OFFER BENEFITS TO SAME-SEX PARTNERS
ATLANTA Home Depot has decided to extend the full gamut of its health benefits package to its employees’ same-sex partners. The move follows criticism of the retailer’s benefits plan a few months earlier by a gay-rights advocacy group. Next month, domestic partners will be eligible for coverage under Home Depot’s medical, dental, vision and life insurance plans, according to an internal memo circulated to its employees last week. Home Depot begins enrolling employees into its 2005 benefits program next month.

Company officials said that Home Depot had been refining its benefits offering for a year. But last June, Human Rights Campaign, a gay rights group, targeted Home Depot and three other companies that were offering pet insurance, but not domestic partner coverage, according to the Atlanta Journal Constitution. “Employees there have been asking the company for this benefit for about five years,” Kim Mills, education director at Human Rights Campaign, told the newspaper.

Home Depot revised its non-discrimination policy in May 2001 to include sexual orientation. Its benefits, though, are not offered to employees’ opposite-sex partners.

COMPANIES IN THE NEWS
OAK BROOK, Ill. Ace Hardware Corp. held its first-ever Labor Day sale from September 3-6. Participating Ace stores offered eight products free to customers after a rebate and deep discounts on items such as power tools, lawn and garden merchandise, cleaning supplies and paint. The Anniversary Sale was part of Ace’s celebration of its 80th anniversary this year. ISSAQUAH, Wash. For the year ended August 29, Costco Wholesale reported net sales of $47.15 billion, an increase of 13% from $41.69 billion over the prior fiscal year. Net sales for August reached $3.65 billion, an increase of 7% over $3.42 billion in the same four-week period of the prior fiscal year. For the fourth quarter, the company reported net sales of $14.84 billion, an increase of 11% from $13.42 billion.

VANCOUVER Taiga Forest Products has formed a new division, International Supply Management. This new division will look for expansion of its sourcing from emerging nations, as well as new markets in major offshore economies. It will be led by Frank Iannucci, director, International Supply. The new division will focus on delivering a reliable, quality supply of products to the North American marketplace.

MONTREAL Sodisco-Howden Group has renewed its contract with workers at its London, Ont., warehouse. The contract, with the Canadian Auto Workers, is for three years. The contract with workers at its Victoriaville, Que., distribution center was ratified last year, also for three years.

HOFFMAN ESTATES, Ill. Sears, Roebuck and Co. reported that same-store sales fell 6.1% for the four weeks ended August 28. Total domestic store revenues were $1.91 billion for August, down 7.1%.

VANCOUVER The recently announced purchase by Ainsworth Lumber of three mills in Minnesota owned by Potlatch Corp. will make it the number-four producer of OSB in the world. The deal, worth US$475.5 million, is expected to close later in September, and is expected to boost Ainsworth’s production by 65% to 3.3 billion sq.ft. annually. The company already has OSB mills in British Columbia, Alberta and Ontario.

TORONTO Hudson’s Bay Co. reported a drop in second-quarter sales to $1.63 billion, from $1.66 billion in the same period last year. Same-store sales fell 1.8% over last year. Loss before interest and income taxes (EBIT) was $6.2 million for the quarter, compared with earnings of $17.5 million in the same period last year. For the first half of 2004, EBIT was a loss of $26.3 million, down from a loss of $23.7 million.

NAFTA RULES IN CANADA’S FAVOUR OVER SOFTWOOD LUMBER
VANCOUVER The Canadian softwood lumber industry was dealt a big win from the latest NAFTA ruling over duties and penalties imposed by the United States in the ongoing softwood lumber dispute. In its ruling last week, the NAFTA Panel stated in strong language that it cannot find evidence to support the U.S. position that Canadian softwood lumber imported into the U.S. is damaging the industry there. The Panel has said that “enough is enough” and given the U.S. International Trade Commission until the end of this week to comply with its ruling. The ITC has no choice but to comply with the Panel’s order, even if it disagrees with it. This would effectively end the case, and without the ITC’s threat of injury finding, the U.S. will have to battle to find grounds for continuing to impose countervailing and anti-dumping duties on Canadian softwood imports.
KINGFISHER CONSIDERS CHINESE ACQUISITION
SHANGHAI B&Q, the DIY division of Kingfisher Plc, is considering the purchase of a number of PriceSmart stores in China. The U.K. retailer, which already operates 15 stores in China, hopes to speed up expansion in this rapidly developing economy, especially since the announcement that Home Depot will begin expanding there, as well.Locally-owned PriceSmart China licenses its name from the U.S. retailer PriceSmart, but the operation is separately owned. It may be willing to sell some of its 70 stores, which are located in the southwest provinces of Yunnan and Sichuan, locations where B&Q has yet to establish a presence. A sale could happen by next year.

Home Depot made big news in mid-June when it announced plans of its own to enter China. The move shines the spotlight clearly on the fastest growing economy in the world, as China is being transformed from a nation of producers to one of consumers, as well.

Over the past 10 years, competition has heated up in China. However. A number of domestic retailers are already zeroing in on the DIY market, including Home World, which has 30 hypermarkets and eight home centers throughout China. Orient Home, another Chinese operation that is privately held, owns multiple outlets in Northern China, while Home Mart is owned in part by the Shanghai government. Besides, B&Q, OBI in Germany has been expanding with stores in China, as well.
(For a better perspective on the international retail scene, don’t miss Ira Kalish of Deloitte Research from Las Angeles, who will be our keynote speaker at the Hardlines Conference Series, September 8-9, 2004 in Toronto. For more info, click here)

PEOPLE ON THE MOVE
Michael Brossard has been named senior national director for marketing at Rona inc. A four-year veteran of the company, Brossard was formerly Rona’s director of marketing for Quebec. Before that, he was director of marketing for Nike Canada. He takes over the duties from Claude Bernier, formerly executive vice-president of sales and marketing for traditional and specialized stores. Bernier will continue as executive vice-president of sales for traditional and specialized stores. (514-599-5100)
U.S. MARKET INDICATORS
The unemployment rate fell by a tenth-percentage point to 5.4% in August, says the Labor Department. That’s the lowest since October 2001, and a rebound from the previous two months. Worker productivity grew at a 2.5% annual rate from April through June, the Labor Department reports. This is the slowest rate since the fourth quarter of 2002, and indicates companies may have to start doing more hiring in coming months.
CANADIAN MARKET INDICATORS
Even though the seasonally adjusted annual rate of housing starts in July fell to 218,600, from 232,100 in June, housing starts are expected to reach 225,700 this year, the highest level since 1987, says Canada Mortgage and Housing Corp.
CORRECTION:
In last week’s issue, I made an erroneous reference to Rona’s expansion in British Columbia. The latest dealer to come on board there was not an acquisition, but the recruitment of a new member to Rona. My apologies for any confusion over that one. –Michael

****HARDLINES MARKETPLACE****
Don’t miss the products and services on the Hardlines web Marketplace:
https://hardlines.ca/html/marketplace.html
And check out Hardlines Classifieds on the web:
https://hardlines.ca/html/classifieds_new.asp

HELP WANTED

SENIOR SALES EXECUTIVE

A leading Canadian supplier of Hand Tools, Power Tool Accessories and Rotary Tool Accessories to leading retailers in North America and Europe, has an opening for a senior position in its Sales & Marketing department.

The incumbent will be responsible to manage the sales of nominated house accounts/territories in the North American retail market. This position would also involve managing the Sales Agents/Agencies for your accounts/territories. This individual will be responsible for devising sales strategies, increasing customer base, increasing the product & program base to existing customers and ensuring budgeted sales numbers are met or exceeded.

Experience in the Hardlines Retail Industry, a proven record of managing large & small customers and sales agencies and a willingness to travel is essential. Prior experience in the U.S. Market is desirable. Salary & perks based on experience, qualification & previous achievements.

If you are a self-starter and a team player with management skills, able to recognize the market needs & willing to take the challenge, please contact Harjinder Sangha at harjinder@maxtech-mfg.com in confidence.

********************************************************************************** 

REGIONAL SALES MANAGER — ONTARIO

We are a major building materials company seeking a proven sales executive for the Ontario region.

Based in GTA the position entails a variety of responsibilities that would include but may not be limited to:

  • Sales/Territory Management
  • Business development
  • Major Account Management

Candidates are required to have pertinent industry experience in sales and/or marketing management. A university degree would be an important asset but equivalent experience will be considered. Our company offers a very competitive salary and benefits package appropriate to the position.

Please forward your resume with covering letter to buzz@hardlines.ca and put P.O. Box 815 in the subject line.

**********************************************************************************

PRODUCT MANAGER

Cooper Hand Tools, a leading manufacturer of professional hand tools and material handling products has an opening for a Product Manager at its Canadian sales and distribution facility in Barrie, Ontario. The position will be responsible for both product management and proactive marketing related activities for a wide variety of Cooper’s Hand Tool products in Canada. The ideal candidate should have a successful record in sales / marketing in the Canadian hard goods industry and a demonstrated knowledge and experience of marketing requirements for both the retail and industrial / MRO sales channels. The position works closely with the Canadian sales team and will report to the VP of Marketing at a USA based divisional office.

Prospective candidates should have a four-year degree in a related discipline and be computer literate. Strong organizational, administrative, quantitative and analytical skills are essential. Some travel is required.

The Company offers a very competitive salary and benefits program along with a good working environment. Please submit your confidential resume outlining accomplishments, objectives, and salary requirements along with a cover letter describing how your background fits the position to:

Cooper Hand Tools
HR Dept.
164 Innisfil Street
Barrie, Ontario
L4N 3E7

**********************************************************************************
SERVICES OFFERED


WHETHER OR NOT IT GETS PAINFUL IS UP TO YOU.

Sterling CommerceUCCnet services compliance is being strongly encouraged by retailers from Wal-Mart® to The Home Depot® because it makes supply chains more efficient. But implementation can be challenging. Sterling Commerce will guide you through every step. To find out more, click here for a free copy of, “Data Synchronization: From Compliance to Collaboration.”

**********************************************************************************

RETAIL IS DETAIL. Let Noral Instore, a national service company, handle your service requirements in Canada. Noral serves some of America’s leading manufacturers, managing their lines for Canada’s top hardware retailers, big boxes and mass merchandisers.

Contact Dave Leslie at 905-702-9443, to find out how Noral can boost your sales in Canada. http://www.noralmarketing.com

**********************************************************************************
MARKETPLACE

**********************************************************************************
SELL YOUR COMPANY – OR BUY ONE – WITH HARDLINES CLASSIFIEDS!
DO YOUR EXECUTIVE SEARCH, FIND NEW LINES OR GET NEW REPS IN THE HARDLINES MARKETPLACE.

ONLY $2.50 PER WORD FOR THREE WEEKS IN THE CLASSIFIEDS.
TO PLACE YOUR AD, CALL PHYLLIS NOWELL AT 416-489-3396 OR
EMAIL: phyllis@hardlines.ca

Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
______________________________________________
Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.

Aug30_04

 


John Caulfield, Contributing Editor
vol. x, #35, August 30, 2004

IN THIS ISSUE:
• Do it Best records record results
• Demand hits peak for insulation makers
• Home Depot settles discrimination suit
• Scotts extends brand with dealer acquisition
• Rona announces next big box openings
• GSD buying group adds member
• Wal-Mart closes door to mall

* * * * * *
Fortune Magazine has just named Tractor Supply Co. one of the Top 100 fastest growing companies in the U.S. Tractor Supply’s chairman and CEO Joe Scarlett will be one of our keynote speakers at the Hardlines Conference Series on September 8 & 9! This is one story you don’t want to miss. Also, one of Rona’s most innovative dealers, Roy Perkins of Cornwall, Ont., will tell his story. PLUS: the Newsmaker of the Year Awards, the latest housing projections, the Outstanding Retailer Awards, Deloitte Research, Jim Inglis, South America’s leading home centre dealer, and Red Green! For more info Click here — Michael
* * * * * *
NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

* * * * * *

“My country is the world, and my religion is to do good.”
—Thomas Paine (1737-1809, from “The Rights of Man”)

DO-IT BEST REPORTS RECORD FISCAL SALES GAINS
FORT WAYNE, Ind. — The dealer-owned buying group Do it Best Corp. reported last week that its wholesale sales for the fiscal year ended June 26 rose 16.3% to $2.82 billion. The co-op stated that this was the highest percentage increase in annual sales in more than 25 years, and the highest dollar volume increase — $377 million — in its 59-year history.Bob Taylor, the co-op’s president and CEO, attributed the gains to low interest rates and a strong housing market, which in turn has led to increased home improvement activities. In addition, he stated that Do it Best has been able to hold the line on expenses; its operating overhead in fiscal 2004 was 1.57% of sales.

The co-op patronage dividend to Do it Best members on their warehouse purchases for this year will average 13.47%, in line with the 12% average paid out by the co-op for the past 17 years. Members will receive their rebates at Do-it Best’s fall market in October.

Do-It Best, the second-largest co-op in the United States behind Ace Hardware Corp., has 4,100 dealer-members in the U.S. and 45 other countries.

INSULATION SHORTAGE PUTS STRAIN ON SUPPLIERS
SPECIAL REPORT — A healthy housing and renovation market on both sides of the border has squeezed commodities supply to dealers to the point that demand — and prices — are at a high.Canadian producers are feeling extra pressure, not only to supply the domestic market, but to ship to the United States, where the housing market is red hot. Owens Corning, which has already announced expansion plans for four U.S. plants, has commited to invest in its Toronto manufacturing to increase capacity by 20%.

At Johns Manville Canada, supplies of fiberglass insulation are being managed on a weekly basis. “The runaway market in the U.S. has created even more demand from manufacturers in Canada, over and above the strong demand here,” says Gino Allegro, Canadian regional sales manager for Johns Manville Canada.

Allegro says his company is feeling additional pressure, since it’s the only one that offers a full line of fiberglass insulation that’s completely formaldehyde-free. A recent ruling by the International Agency for Research on Cancer (IARC ) reclassified formaldehyde from Group 2a (probable carcinogen), to Group 1 (known carcinogen). This means the toxic adhesive agent joins asbestos, benzene and other compounds as known health hazards to humans. It’s been linked to asthma, allergies and nausea. (Although levels of formaldehyde are low enough in fiberglass insulation that IARC has re-classified it as Group 3, not classifiable as a known carcinogen, consumer concerns over carcinogens in building materials, which collectively can result in “sick-house syndrome,” are on the rise.)

Between meeting domestic demand, supplying the U.S. market, and responding to the latest environmental initiatives, Johns Manville is going flat out. “Every single batt of insulation coming off the line has got a customer’s name on it,” says Allegro.

HOME DEPOT SETTLES DISCRIMINATION LAWSUIT
DENVER, Colo. — Home Depot has agreed to pay $5.5 million to settle a suit brought against the company by current and former workers at some of Home Depot’s stores in Colorado, who alleged the retailer discriminated against them.The settlement, which Home Depot negotiated with the federal Equal Employment Opportunity Commission, requires approval by a U.S. district judge. It calls for the distribution of $3 million among 38 plaintiffs who claimed that they had been victims of a “hostile work environment” because of their race, gender or national origin. Home Depot will pay another $2.5 million to other employees “who were harmed by the same conduct,” according to a spokesperson for EEOC’s office in Denver. The settlement calls for the retailer to provide training, appoint an equal employment co-ordinator, submit quarterly reports to the EEOC, and remain under monitoring for 30 months.

Allegations of workplace discrimination are nothing new for Home Depot, nor is its response — that it maintains a corporate policy of “zero tolerance” towards workplace discrimination. While it admitted no wrongdoing in Denver, it stated that it settled this complaint to avoid prolonged litigation.

About 5,000 of Home Depot’s 300,000-plus employees work in Colorado, where it operates 36 stores.

RONA PLANS BIG BOX OPENINGS
BOUCHERVILLE, Que. — Rona inc. continues to open stores in a variety of formats as it entrenches itself as the number-two home improvement retailer in Canada, after Home Depot. With more than 530 stores in its organization already, Rona’s expansion plans call for the addition of three to five big boxes and the same number of traditional building centres each year over the next four years.The next big box will open in the Ottawa region with a dealer-owned Rona L’entrepôt in Hull, Que. This will be Rona’s 66th big-box store in Canada, operated by Martin Lacasse, whose family represents the project’s key investors. Lacasse family members already own two other stores: Rona L’entrepôt de Gatineau (de la Cité Boulevard) and Rona Le Rénovateur d’Aylmer.

The dealer-owned big box model, an exclusive to Rona, is just one of the ways it is growing its store base. Corporately owned big boxes are slated to open in Regina, Sask., in September; followed by Richmond, B.C., early in 2005, then Barrie, Ont., and Calgary North, also in 2005.

The emphasis on building its presence in Western Canada is also reflected in Rona’s expansion plans for its traditional stores. A former Revelstoke store on Ogden Road in Calgary will re-open as a 10,000-sq.ft. Rona Building Centre before the end of this year. A Rona Home Centre planned for Prince Albert, Sask., puts Rona in a brand new market. It’s scheduled to open on September 16.

Acquisitions continue to play a key role in Rona’s growth. A former Irly dealer in Vernon, B.C., is the latest independent to move over to the Rona fold.

SCOTTS EXTENDS BRAND WITH SMITH & HAWKEN ACQUISITION
MARYSVILLE, Ohio — One of the leading suppliers of lawn care products in North America, The Scotts Co. will close a $72 million deal to buy Smith & Hawken, the stylish specialty retailer of outdoor living products, by October 1, according to a Scotts spokesperson.Smith & Hawken, based in Novato, Calif., sells garden tools, outdoor furniture, gardening containers, pottery, gifts, clothing and live goods from 56 stores in 22 states. Those stores are distinguished by their beautiful layouts and design. The retailer also has a broadly distributed catalogue business, and has placed licensed departments into other garden centers across the United States. Smith & Hawken generates about $145 million in annual revenue.

“The Smith & Hawken brand is the gold standard in outdoor living and is an outstanding fit with our strategy to extend our reach into adjacent lawn and garden categories and to own industry-leading brands in every category in which we compete,” said Jim Hagedorn, chairman and CEO of Scotts, in a prepared statement.

This deal represents the first time that Scotts has diversified into retailing. Scotts will continue to operate those stores under the direction of Smith & Hawken’s current CEO Barry Gilbert. Scotts doesn’t just want the Smith & Hawken stores; the brand itself has value and is expected to complement Scotts’ own brand. The company believes it can offer Smith & Hawken-branded merchandise through other dealers, such as Home Depot (where Scott’s is that dealer’s highest dollar-volume supplier) and Lowe’s, without cutting into Smith & Hawken’s own retail business.

As part of this acquisition, Scotts is assuming $14 million of Smith & Hawken’s debt. It is buying the retailer from Wellesley, Mass.-based DDJ Capital Management. In February 1999, DDJ and another creditor, State of Wisconsin’s Investment Board, bought Smith & Hawken for $75 million, including $25 million in assumed debt, in an auction that was part of the liquidation of CML Group, Smith & Hawken’s former owner, which had declared bankruptcy.

GSDS CONTINUE TO RALLY UNDER NEW BUYING GROUP
MISSISSAUGA, Ont. — The newest buying group for building supply dealers is growing slowly but surely. The Signature Group, formed by former CGC vice-president Doug Skrepnek, has recently added Watson Building Supplies, a two-outlet operation with stores in Concord and Barrie, Ont., to the group.That brings the number of TSG members to seven, and though the ranks are small, Skrepnek says the addition of Watson makes TSG the second-largest buyer of gypsum and insulation in the province of Ontario. Other Ontario members include Patene Building Supplies in Southwestern Ontario, and Leon’s and Coastal, both in the Greater Toronto Area.

TSG is positioning itself as something of a “boutique” buying group, targeting membership with a very clear GSD focus, “that works better with a smaller group of members,” says Skrepnek. In fact, he doesn’t expect to have more than 15 dealers in the group in total.

In the meantime, expansion efforts will continue in Eastern Canada, as all the major Western GSDs are already affiliated — and Skrepnek has stayed away from them — for now. “We’ve decided to take a hands-off approach in Western Canada during the middle of the year,” when it’s difficult for dealers to change key suppliers. However, by January 1, 2005, he intends to announce some new members, and not just in the West. Recruitment will include a key player in Quebec, he says.

“We intend to be the biggest buyer of gypsum in Canada. We’re very close already.”

WAL-MART CLOSES DOOR TO REST OF THE MALL
CALGARY — Wal-Mart stores in Western Canada are creating a controversy by turning their backs on the very malls they anchor.Or at least, they’re closing the door.

In Calgary’s Marlborough Mall, which has a Sears store at one end and Wal-Mart at the other, the door at the rear of the Wal-Mart store which leads into the mall was sealed off last year, a decade after the Wal-Mart store moved in, and merchandise put up in front of it. The result has wreaked havoc on mall traffic, which is down 19% since the giant retailer made the un-neighborly gesture back in February. Another eight stores across the West are reportedly following suit.

The situation is considered unique to Canada; Wal-Mart stores in the U.S. are more likely to be stand-alone stores.

Wal-Mart Canada did not return calls on this one.

COMPANIES IN THE NEWS
TORONTO — Home Depot Canada has signed a deal with New Image Paint, the number-two residential painting company in the country to expand the giant retailer’s at-home services portfolio. Painting services have been offered by Home Depot in the Toronto market over the summer, and a major rollout is planned for September.BEDFORD, N.S. — Atlantic buying group AWARD Wholesale and Retail Distributors has moved offices. The new address is: 61 Bluewater Road, Bedford, N.S. B4B 1G8. The phone remains the same: 902-835-7242.

VANCOUVER — Ainsworth Lumber Co. Ltd. has made a deal to buy three OSB mills in Minnesota from Potlatch. The plants produce about 1.3 billion sq.ft. of OSB annually. The purchase, valued at $457.5 million, will give Ainsworth an annual production capacity of about 3.3 billion sq.ft. The deal is expected to close in September.

ST. JOHN’S, Nfld. — Regatta Day is one of the largest events during the summer in this city, but it’s also the scene for one of the major sales by one of Newfoundland’s largest dealers. Even though stores within the city limits are required by law to close during the festive occasion, Chester Dawe held its annual Regatta Day sale recently at its Topsail Road store, which sits on the edge of town. Against the backdrop of North America’s oldest sporting event, customers were reportedly lined up for miles to take advantage of Chester Dawe’s once-a-year specials.

NEW YORK — Kmart Holding Co. has closed a deal to sell off 18 of its stores to Home Depot for $271 million. The original agreement called for the sale of as many as 24 Kmart stores for up to $365 million, but it turns out they were making more money than expected, so Kmart decided to hold onto them.

TOLEDO, Ohio — Owens Corning will invest in expansion of its insulation plant in Toronto to meet increasing North American demand. The capacity for production of fiberglass light density and loose fill insulation will be increased by 20%. The multi-million dollar expansion, which will be completed in early 2005, is the latest in a series of capacity increases announced by the company to meet the North American shortage in fiberglass insulation. Other upgrades will take place in Kansas City, Fairburn, Ga.; Newark, Ohio; Salt Lake City, Utah; Santa Clara, Calif.

VANCOUVER — West Fraser Timber Co. has completed its offering of 5,852,000 subscription receipts, at a price of $47 each, for gross proceeds of $275,044,000. Each subscription receipt represents the right to receive one common share of West Fraser upon closing of the previously announced acquisition of Weldwood. The net proceeds of the offering will be used to help pay for the acquisition.

PEOPLE ON THE MOVE
Mark Cohen, chairman and CEO of Sears Canada, has been replaced by Brent Hollister, as president and CEO. The ouster came following a dispute over the direction of Sears Canada. Hollister, a 35-year veteran of Sears Canada, moves over from his most recent position as the company’s president and COO … Glenn Richter, executive vice-president and CFO of Sears, Roebuck and Co., has been appointed board chairman of Sears Canada. He will continue to serve in his evp position at Sears, Roebuck.
U.S. MARKET INDICATORS
The rate of new home sales in the U.S. fell last month, reports the Commerce Department. Single-family home sales dropped 6.4%, to a 1.134 million annual rate from a 1.211 annual pace in June, the slowest pace of the year.Sales of existing homes fell by 2.9% from June to July, reports the National Association of Realtors. Sales fell to a seasonally adjusted annual rate of 6.72 million units, from June’s record-high pace of 6.92 million units. However, levels were still considered buoyant, as it was still the third-best sales pace on record.

The gross domestic product in the U.S. grew by 2.8% in the second quarter, slower than expected, says the Commerce Department. Blame shrinking corporate profits and higher imports for the slowed GDP.

CANADIAN MARKET INDICATORS
Total retail sales in Canada were up slightly by 0.2% in June to $28.7 billion, after advancing 0.6% in May, reports Stats Canada. Unseasonably cool weather may have dampened retail sales in the furniture, food, clothing, building supplies and general merchandise sectors. Only auto and pharmacy showed strong gains. Excluding auto sector sales, retail sales actually fell 0.5% in June, after increasing 1.5% in May. This was the first decline in six months for non-auto retailers.The cost of the goods and services in Canada’s Consumer Price Index rose 2.3% In July, says Stats Canada. However, the 12-month increase in the All-items excluding energy index was identical to June’s at 1.6%.
OVERHEARD
“They’re the number-two painting company in the country and we’re going to make them number one.” — Nick Cowling, PR manager for Home Depot Canada, on signing a national painting company to provide painting services for Home Depot customers, as part of the retailer’s at-home services.
NOTED…
The second annual Golf Charity on behalf of the Daily Bread Food will be held on September 9 at Station Creek Golf Club, Gormley, Ont. Organizers invite support — and prizes. Last year, the event raised over $29,000 and this year’s goal is $60,000. Corporate wear, product samples, cash donations, everything and anything will be welcome. For more info, contact: Tony Irwin, 416-318-4850; or kindly send prizes, tagged “DBFB Golf,” to: Bryan Gilbart, c/o Envirogard Products, 446 Major Mackenzie Dr., Richmond Hill, Ont. L4C 4X9

****HARDLINES MARKETPLACE****
Don’t miss the products and services on the Hardlines web Marketplace:
https://hardlines.ca/html/marketplace.html
And check out Hardlines Classifieds on the web:
https://hardlines.ca/html/classifieds_new.asp

HELP WANTED

REGIONAL SALES MANAGER — ONTARIO

We are a major building materials company seeking a proven sales executive for the Ontario region.

Based in GTA the position entails a variety of responsibilities that would include but may not be limited to:

  • Sales/Territory Management
  • Business development
  • Major Account Management

Candidates are required to have pertinent industry experience in sales and/or marketing management. A university degree would be an important asset but equivalent experience will be considered. Our company offers a very competitive salary and benefits package appropriate to the position.

Please forward your resume with covering letter to buzz@hardlines.ca and put P.O. Box 815 in the subject line.

**********************************************************************************

PRODUCT MANAGER

Cooper Hand Tools, a leading manufacturer of professional hand tools and material handling products has an opening for a Product Manager at its Canadian sales and distribution facility in Barrie, Ontario. The position will be responsible for both product management and proactive marketing related activities for a wide variety of Cooper’s Hand Tool products in Canada. The ideal candidate should have a successful record in sales / marketing in the Canadian hard goods industry and a demonstrated knowledge and experience of marketing requirements for both the retail and industrial / MRO sales channels. The position works closely with the Canadian sales team and will report to the VP of Marketing at a USA based divisional office.

Prospective candidates should have a four-year degree in a related discipline and be computer literate. Strong organizational, administrative, quantitative and analytical skills are essential. Some travel is required.

The Company offers a very competitive salary and benefits program along with a good working environment. Please submit your confidential resume outlining accomplishments, objectives, and salary requirements along with a cover letter describing how your background fits the position to:

Cooper Hand Tools
HR Dept.
164 Innisfil Street
Barrie, Ontario
L4N 3E7

**********************************************************************************
SERVICES OFFERED


WHETHER OR NOT IT GETS PAINFUL IS UP TO YOU.

Sterling CommerceUCCnet services compliance is being strongly encouraged by retailers from Wal-Mart® to The Home Depot® because it makes supply chains more efficient. But implementation can be challenging. Sterling Commerce will guide you through every step. To find out more, click here for a free copy of, “Data Synchronization: From Compliance to Collaboration.”

**********************************************************************************

RETAIL IS DETAIL. Let Noral Instore, a national service company, handle your service requirements in Canada. Noral serves some of America’s leading manufacturers, managing their lines for Canada’s top hardware retailers, big boxes and mass merchandisers.

Contact Dave Leslie at 905-702-9443, to find out how Noral can boost your sales in Canada. http://www.noralmarketing.com

**********************************************************************************
MARKETPLACE

**********************************************************************************
SELL YOUR COMPANY – OR BUY ONE – WITH HARDLINES CLASSIFIEDS!
DO YOUR EXECUTIVE SEARCH, FIND NEW LINES OR GET NEW REPS IN THE HARDLINES MARKETPLACE.

ONLY $2.50 PER WORD FOR THREE WEEKS IN THE CLASSIFIEDS.
TO PLACE YOUR AD, CALL PHYLLIS NOWELL AT 416-489-3396 OR
EMAIL: phyllis@hardlines.ca

Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
______________________________________________
Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.

Aug23_04

 


John Caulfield, Contributing Editor
vol. x, #34, August 23, 2004

* * * * * *
Thanks to the sponsors of our upcoming Hardlines Conference Series!!!

• ACNielsen Canada
• 3M Canada
• Liquidation World
• National Hardware Show
• Practical World/Cologne International Hardware Fair
• Sterling Commerce
Wolf Gugler & Associates
canadianretail.com
Competitactics

ProForma

* * * * * *
SUMMER PUBLISHING SCHEDULE:
The next full-sized issue of Hardlines will publish on August 30. See you at our Hardlines Conference Series on September 8 & 9! — Michael

* * * * * *
NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
— Michael McLarney, Editor & Publisher

“If you don’t have some bad loans you are not in business.”
—Paul Volcker (American economist, 1927-)
CONFERENCE OFFERS LEADERSHIP PROGRAM
WORLD HEADQUARTERS, TORONTO — Industry trends and intelligence will be just one part of the Incredible Hardlines Conference Series, September 8-9. A special workshop on leadership in sales and personal management will kick off the event.“Lessons In Leadership…10 things you absolutely must know to lead your market, your business…and your life!” will be presented by Donald Cooper, a leading presenter and former retailer in his own right. His session will help participants confront three urgent and important battles: the battle for increased sales, market share and profitability; the battle to find, lead and keep the best people; and the battle to generate clarity of purpose and a passionate commitment to that purpose.

Donald Cooper delivers unique and powerful insights into how to redefine, refocus and reenergize your business to increase market share and profitability in the face of ever-stronger competition…and ever-faster change.

Cooper spent 18 years at Cooper Canada, the family business, which became the world’s leading manufacturer of hockey equipment and the largest sporting goods company in Canada. In 1981, He developed Alive and Well, a retail concept that won him seven Awards of Excellence for marketing and service innovation, including the Retail Council of Canada‘s Innovative Retailer of the Year.

Drawing on his experience as a world-class manufacturer, retailer and tireless researcher, Donald Cooper now devotes his time to helping companies redefine and reinvent their business. We’re very, very excited to have him participate in the Hardlines Conference Series.

(For more information on this incredible session, click here)

COMPANIES IN THE NEWS
ATLANTA — Home Depot reported record second-quarter net earnings of $1.57 billion, up 25% from 2Q 2003. Sales in the second quarter reached just under $20 billion, an 11% increase from the nearly $18 billion recorded a year ago, while same-store sales rose 4.8%.MOORESVILLE, N.C. — Lowe’s Cos. Inc. reported a 17.9% increase in net income during its second quarter, to $704 million, compared with $597 million. Sales were up 17.3% to $10.2 billion, $8.7 million in 2Q 2003. Despite the strong results, they fell short of Wall Street expectations, hurt by poor weather in June. However, strong July sales helped pick up the quarter. For the six-month period, sales increased to $18.8 billion, up from $15.78 billion. Net income increased 14% to $1.16 billion, from $1 billion in the year-ago period.

FORT WAYNE, Ind. — Do it Best Corp. ended its 2004 fiscal year by returning a record-setting $107.5 million rebate to its members. With gross sales of $2.82 billion, Do it Best recorded a 16.3% sales increase for the fiscal year, the company’s largest increase in more than 25 years. Bob Taylor, president and CEO of Do it Best, attributed the $377 million sales increase to low interest rates, a strong housing market, and the desire of customers to enhance their primary investments.

TROY, Mich. — Kmart Holding Corp. earned $155 million in the second quarter ended July 28, compared with a loss of $5 million in the same period last year. . .However, quarterly sales fell 15.3% to $4.79 billion. Same-store sales dropped 14.9%.

U.S. MARKET INDICATORS
Housing starts were up by 8.3% from June to July, reports the Commerce Department, marking a run of two of the best months for building on record. Builders broke ground on homes at a 1.978 million-unit annual pace last month, up from a 1.826 million rate in June.Building permits rose 5.7% to a 2.055 million pace in July, reports the Commerce Department. Starts of single-family homes increased 8.5% to a 1.651 million-unit rate, from a 1.522 million pace a month earlier. Starts of multi family dwellings rose 7.6% to a 327,000 annual rate.
CANADIAN MARKET INDICATORS
Sales by large retailers were up slightly in June, increasing 0.1% to $7.66 billion, says Stats Canada. the increase comes on the heels of similar advances for the group of large retailers in the previous two months. However, second-quarter sales cooled off, gaining only 0.8% compared with a 2.9% gain in the first quarter.Wholesale sales advanced for the fourth consecutive month in June, rising 0.6% to $37.8 billion, says Stats Canada. The automotive sector was the key driver. Excluding auto, sales actually declined by 0.4%
Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
______________________________________________
Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.

Aug16_04

 


John Caulfield, Contributing Editor
vol. x, #33, August 16, 2004

* * * * * *
IN THIS ISSUE:
• Canadian Tire has strong 2Q despite bad weather
• Rona hits $1 billion in sales for second quarter
• West Fraser nears completion of Weldwood purchase
• Canadian housing starts slip in July

* * * * * *
SUMMER PUBLISHING SCHEDULE:
The next full-sized issue of Hardlines will publish on August 30. See you at our Hardlines Conference Series on September 8 & 9! — Michael

* * * * * *
NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
— Michael McLarney, Editor & Publisher

“Most organizations bore me stiff. I can’t imagine working in one of them.
I’d be sad if my children chose to.”
—Tom Peters (from his book “Crazy Times Call for Crazy Organizations)
GALA MAKES CONFERENCE HOT NETWORKING SPOT
SPECIAL REPORT — If you haven’t signed up yet for the Hardlines Conference Series, you risk missing the industry event of the year.Now in its ninth year, the Hardlines Conference Series is an executive-level gathering of North America’s top retailers and vendors. Besides case studies from retail’s front lines, the event features speakers who provide insights into the latest trends shaping the industry today. In fact, we’ve just signed Ira Kalish, global director with Deloitte Research‘s Los Angeles office. He’ll give his amazing overview of the emerging markets, the next wave of consolidation, the changing consumer, and the international threats to national brands.

Joe Scarlett, chief officer of Tractor Supply, will explain the power of the farm and hardware business that has contributed to his company’s explosive growth. Jim Inglis, a former vice-president at Home Depot whose background includes Carpet One and Dekor, will give his insider’s take on the industry. Guillermo Aguero, general manager of Sodimac in Chile, will tell the story of his company’s successful battle against the arrival of Home Depot, a battle that resulted in Home Depot’s withdrawal from that market! And Jos Wintermans, president and CEO of Sodisco-Howden Group, will detail the future of this national hardware distributor.

The latest addition to the line-up of personalities participating in the Hardlines Conference Series is Red Green, star of television’s popular “The Red Green Show.” Green will offer valuable tips on using hardware — and duct tape — at the Hardlines Gala Dinner on September 8, 2004. The Dinner is just one of the events during the two-day Conference Series, being held in Toronto September 8-9, 2004. Home Depot, Rona, BMR, TSC, TruServ Canada, and many more have all booked for this incredible event.

For more info, click here or call Nancy at 416-489-3396.

COMPANIES IN THE NEWS
TORONTO — Canadian Tire Corp. had second-quarter net earnings of $82.8 million, an increase of 29.3% over the same period in 2003. Sales from Canadian Tire’s retail division (CTR) were up 5.1% to $1.8 billion, while earnings were up 22.1% to $84.6 million. Same- store sales grew by 2.2% during the quarter. Increased sales were experienced across CTR’s cornerstone segments of automotive, home and leisure products. Despite rotten weather through much of the country in 2Q, seasonal sales were up, especially for high-end items. The largest category increases were in tools, barbecues, patio furniture and car care and accessories.OAK BROOK, Ill. — Ace Hardware Corp. had a 6.3% increase in net earnings for the second quarter of 2004, over the same period in 2003. Consolidated sales for the second quarter totaled $871.0 million, up 4.7% from $831.8 million. During the quarter, Ace added 65 stores and 1.6 million sq.ft. of retail space to its network of 4,800 independent dealers.

BOUCHERVILLE, Que. — Rona inc. posted second-quarter net earnings of $53.7 million, an increase of 99.1% over the same period a year, and the best quarter in Rona’s history. The company’s consolidated sales topped $1 billion for the first time, a 53% increase over the same quarter a year earlier. Same-store sales were up 9.2%…

TORONTO — Target is reportedly vying for Hudson’s Bay Corp., the Canadian mass merchant and department store retailer. Target is possibly in talks with U.S. industrialist Jerry Zucker, HBC’s largest shareholder, to buy his 18.1% stake in the company. About half of 300-plus Zellers stores would be converted to Target outlets, while some Bay locations could potentially be changed over, as well.

BENTONVILLE, Ark. — Wal-Mart Stores reported record sales and earnings for the second quarter ended July 31. Net sales were $69.7 billion, an increase of 11.3%, compared with the same period last year. Income from continuing operations for the quarter was $2.7 billion, an increase of 16.1% from $2.3 billion. Net sales for the six months ended July 31, 2004, were $134.5 billion, an increase of 12.7%.

TROY, Mich. — Kmart has announced it will not sell quite as many stores to Home Depot as previously stated. The original deal called for Home Depot to pick up as many as 24 Kmart outlets, but now that number is down to 19. In addition, Kmart will slash 200 jobs at head office. The revised agreement has Kmart selling at least 13 stores — for $173 million in cash — and up to 19 stores for $288.5 million. Kmart said originally that it would sell up to 24 stores for a maximum of $365 million.

MISSISSAUGA, Ont. — Wal-Mart Canada has managed to thwart the union again, following a vote by workers in a store in Thompson, Man., to reject being unionized by the United Food and Commercial Workers Union. The vote result was 67-44 against unionization.

VANCOUVER — West Fraser Timber Co. is nearing the end of its due diligence review of Weldwood of Canada. It intends to proceed with the acquisition from International Paper, although the deal remains subject to regulatory approvals and conditions. Total distribution of the receipts will be 5,852,000, at a price of $47 each, representing the right to receive one common share of West Fraser upon closing of the Weldwood acquisition, for gross proceeds of $275,044,000.

U.S. MARKET INDICATORS
Retail sales for July were $336.5 billion, up 0.7% from June and up 6.5% from one year ago. Excluding automobiles, retail sales were $258.3 billion, up 0.2% from last month and up 7.8% from July 2003Interest rates on 30-year mortgages dipped below the 6% level last week. Freddie Mac, in its weekly nationwide survey, said that rates on 30-year, fixed-rates mortgages fell to 5.99% for the week ending August 5.
CANADIAN MARKET INDICATORS
Housing starts fell slightly in July, to 218,700 seasonally adjusted to from 232,100 in June, according to Canada Mortgage and Housing Corp. Urban starts were down 8.0%. The seasonally adjusted annual rate of urban starts was down 8.0% to 191,900 units in July. However, urban single starts increased 5.5% to 107,500, although urban multiple starts declined 20.8% to 84,400 on a seasonally adjusted annual basis.The value of building permits issued by municipalities surged by 27.1% in June to $5.3 billion, a new monthly record, says Statistics Canada. It’s also the first time the $5 billion mark has been exceeded for the first time. After an 8.2% decline in May, a record value in the residential sector combined with a near record in the non-residential sector propelled permits well above the previous record of $4.6 billion set in July 2003. Builders took out a record $3.4 billion in housing permits in June, up 24.2% from the previous month.

The new housing market remained red hot in June as housing prices rose at their fastest pace in more than 14 years. New housing prices were up 6.2% year-over-year, compared with June 2003, reports Stats Canada. This was the biggest 12-month gain since February 1990 when prices advanced 7.1%. On a month-over-month basis, housing prices were up 0.7% from May.

NOTED…
Hardlines is proud to host the illustrious Outstanding Retailer Awards Lunch, presented by Hardware Merchandising magazine, this year, in conjunction with our own Newsmaker of the Year Awards. These important Awards will be presented on September 8, as part of our incredible Hardlines Conference Series.
Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
______________________________________________
Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.

Aug09_04

 


John Caulfield, Contributing Editor
vol. x, #32, August 9 , 2004

IN THIS ISSUE:
• Home Depot workers vote down union
• Sodisco-Howden reveals 2Q results
• BMHC benefits from strong U.S. housing market
• Canada’s housing market will stay hot
• Home Depot Canada reveals store openings
• Boise gets out of the timber business

* * * * * *
SUMMER PUBLISHING SCHEDULE:
We publish only twice during August. There will be no Hardlines on August 16 or 23. We’ll publish on August 30. See you at our Hardlines Conference Series on September 8 & 9! — Michael

* * * * * *
NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

* * * * * *

“Money can’t buy friends, but you can get a better class of enemy.”
—Spike Milligan (British comedian and author, 1918-2002)

HOME DEPOT WORKERS IN DETROIT REJECT BID TO UNIONIZE
DETROIT, Mich. — Workers at Home Depot‘s warehouse in Harper Woods, Mich., a suburb of Detroit, last weekend rejected a bid to join and be represented by the United Food and Commercial Workers union. Of the 173 eligible voters, 115 voted against joining the union, with 42 in favor, based on a preliminary tally that needed to be confirmed by the National Labor Relations Board. To win, the union needed a majority of voters to have cast in its favor.Had the workers voted that way, their store would have been the first Home Depot to be unionized. The UFCW is also trying to unionize workers at other Home Depot stores in Michigan, including Flint, which has gained a considerable measure of notoriety as the subject of two of director Michael Moore‘s films. UFCW Local 876, based in Madison Heights, Mich., represents about 22,000 workers in retail operations such as Rite Aid and Kroger. But the union’s efforts to unionize Wal-Mart and other national retailers have been repeatedly rebuffed.

Home Depot said in a prepared statement that the vote rejecting unionization “not only represents a vote of confidence from our associates, but also confirms The Home Depot’s reputation as an employer of choice.” One of the main points of contention that led to the vote was the fact that workers said they were paying too much for their health insurance.

The same union has had better luck in Canada, as it attempts to organize the world’s largest retailer. The Quebec Labour Relations Board has accredited the UFCW to represent workers at a Wal-Mart store in Saguenay, Que. Wal-Mart says it’s not sure if it will appeal the ruling. The store, in this city about 150 miles north of Quebec City, has some 180 employees. Workers at another Wal-Mart store, in Brossard, Que., have also asked the Labour Relations Board for permission to join the union.

SODISCO-HOWDEN SALES DIP IN 2Q
MONTREAL — Sodisco-Howden‘s second-quarter revenues totalled $137.7 million, down 4.3% from the same quarter in 2003, reflecting bad weather and a drop in business in Ontario. Net earnings fell to $2.5 million from $3.1 million.Sales eased “moderately” in the second quarter, says Sodisco-Howden CFO James Shannon. While the company made no reference to the weather in its financials, the cold, wet conditions that prevailed through much of the late spring have had an impact on the home improvement industry in many regions of the country. In addition, a change in billing practices by a major vendor, which was not named, has resulted in billings going directly to Sodisco-Howden’s customers. While Sodisco-Howden’s volumes aren’t affected, and it still gathers the rebate from those sales, the change has affected the company’s sales reporting.

Add to that the effects of a drop in business from TIM-BR Mart Ontario, a major buying group customer for Sodisco-Howden.

TIM-BR Mart Ontario is a partner in Quincaillerie Matreco Hardware, along with Groupe BMR in Quebec and the AWARD buying group in Atlantic Canada. However, despite the drop in Ontario, where trucks began delivering early this year, shipments to Atlantic customers are reported to be holding their own.

Sodisco-Howden has historically restricted its LBM supply to Quebec. But Groupe BMR’s foray into hardlines distribution has prompted Sodisco-Howden to counter by offering building materials distribution to customers in the Maritimes.

The move, says Shannon, is paying off.

Lumber and building materials are shipped to Atlantic customers from Sodisco-Howden’s Rivière-du-loupe LBM distribution center. The service was introduced at the end of March 2004, and has proven especially popular with contractor-oriented dealers.

BMHC REPORTS HUGE SALES AND EARNINGS JUMP
SAN FRANCISCO — Building Material Holding Corp. the 14th-largest home improvement retailer in the U.S., continues to benefit from the country’s strong housing market and soaring lumber prices.BMHC reported a 60.4% increase in sales, to $960.2 million, for the six months ended June 30, and its earnings during this period jumped 168.9% to $16.8 million. The pro dealer gets about one-third of its revenue from a division, BMC Construction, that provides framing and foundation labor to homebuilders. That division’s sales through six months rose 125.1% to $325.1 million, and its operating income increased 140% to $20.1 million, mostly in the strength of acquisitions.

The corporation’s BMC West division operates 60 lumberyards whose six-month sales increased 39.9% to $636.3 million. Their operating income grew 91% to $40.6 million.

HOME DEPOT CANADA MAPS OUT 2004 OPENINGS
TORONTO — Home Depot Canada has given Hardlines the list of openings still to come in 2004: Trois Rivières, Que. — August 25; Kitchener (West), Ont. — September 2; Vancouver (Park Royal), B.C. — September 30; and Charlottetown, P.E.I. — October/November.The following stores are slated to open during the company’s fourth quarter, which ends January 31, 2005: Medicine Hat, Alta.; North Bay, Ont.; Cornwall, Ont.; Barrhaven, Ont.; Toronto (Gerrard Square); St-Constant, Que.; and Calgary (North Hills), Alta. The final opening of the fiscal year will be Sydney, N.S., marking the first Home Depot store on Cape Breton Island.

The Park Royal, Calgary North Hills, and Gerrard Square store in Toronto will all be “urban neighborhood” stores, slightly smaller than a typical Home Depot store, with assortments tailored to a more transient, upscale, apartment dwelling customer.

This will bring the total of Home Depot stores in Canada to 115.

HOUSING STARTS WILL REACH 17-YEAR HIGH IN 2004
OTTAWA — Housing starts are expected to hit 225,700 units, up from 2003’s robust pace of 218,426 starts, making 2004 the strongest year since 1987 for new home construction, according to Canada Mortgage and Housing Corp.’s third quarter Housing Outlook.Total housing starts in the second quarter were at 232,700 seasonally adjusted, up slightly from the first quarter. “In March of this year, the five-year mortgage rate was at the lowest level since April 1951. Although rates have risen, they remain very low and together with solid employment and income gains will propel housing starts to a 17-year high, ” said Bob Dugan, chief economist at CMHC. “As mortgage rates continue to rise next year, demand for new homes will cool and starts will slow to 204,200 units.”

MLS sales will increase to 457,000 units in 2004, up 5.1% from last year’s pace. Moderate increases in mortgage rates in 2005, along with higher house prices, will cause existing home sales to edge lower to reach 433,100 units, while growth in the average price of existing homes will slow to 4.6% in 2005, compared with 9.2% this year.

Spending on renovations is expected to rise 9.1% in 2004 to reach $36.3 billion. this pace will continue in 2005, reaching $38.5 billion, 6.0% higher than 2004.

BOISE CASCADE FINALLY TO EXIT THE LUMBER BUSINESS
BOISE, Idaho — In a move that will complete its transformation to an office products supplier and dealer, Boise Cascade Corp. has agreed to sell its paper, forest products and timberland assents to a newly formed company run by Boise affiliates. The selling price is $3.7 billion and the deal should be completed by mid November.The acquiring company, Boise Cascade, LLC, will be privately held and headquartered in Boise, Idaho. Its CEO will be Tom Stephens, former president and CEO of MacMillan Bloedel Ltd. and former chairman, CEO and president of Manville Corp. The new company was formed by Madison Dearborn Partners LLC, a Chicago-based private equity investment firm, with financial backing from J.P. Morgan Chase and Lehman Brothers.

Included in the sale are the Boise Cascade Corp. headquarters building here, and substantially all of the assets of Boise Building Solutions, which produces plywood, lumber, particleboard, and engineered wood products for independent wholesalers and dealers, and through its own wholesale building materials distribution outlets. Boise manufactures wood products at 22 facilities in the United States, Canada, and Brazil. Boise’s 27 building materials distribution facilities in the U.S. sell a wide range of building materials to retail lumber dealers, home centers specializing in the do-it-yourself market, and industrial customers. Boise Building Solutions’ first half 2004 sales totaled $1.9 billion.

The new company will own Boise Paper Solutions, a manufacturer of office papers, value-added and recycled papers. This division operates five pulp and paper mills, two paper converting facilities, six paper distribution centers, and five corrugated container plants in the United States. Boise also owns or controls about 2.3 million acres of timberland in the United States, 35,000 acres of eucalyptus plantation land in Brazil, and a 16,000-acre cottonwood fiber farm near Wallula, Wash.

After this deal is consummated, Boise Office Solutions — what’s left of Boise Cascade — will become known as OfficeMax Corp., the office products company that Boise acquired for $1.15 billion last year.

HARDLINES PARTNERS WITH ONLINE RECRUITER
Hardlines has partnered with canadianretail.com to offer the industry an easy and affordable way to place job openings on the Internet. To post a single job on canadianretail.com at the special price of $150.00 plus GST for 60 days, just click here to Register and Post a Job. Click here to read More about the program.
NOTED…
The second annual Charity Golf Tournament on behalf of the Daily Bread Food will be held on September 9 at Station Creek Golf Club, Gormley, Ont. Organizers invite support — and prizes. Last year, the event raised over $29,000 and this year’s goal is $60,000. Corporate wear, product samples and cash donations are all welcome. For more info, contact: Tony Irwin, 416-318-4850; or kindly send prizes, tagged “DBFB Golf,” to: Bryan Gilbart, c/o Envirogard Products, 446 Major Mackenzie Dr., Richmond Hill, Ont. L4C 4X9.
HARDLINES WHO’S WHO AVAILABLE IN AUGUST!
Order now to receive your copy of the 2004/2005 Hardlines Who’s Who Directory. With 50% of the content changing every year, you don’t want to miss this valuable knowledge. For more information, click here. Or call or email Nancy Wright, nancy@hardlines.ca, 416-489-3396, to reserve your copy!
COMPANIES IN THE NEWS
VANCOUVER — West Fraser Timber has filed a prospectus to distribute an offering to finance the forestry giant’s acquisition of Weldwood of Canada from International Paper Co. The cash deal is worth $1.26 billion and is expected to close during the fourth quarter, subject to certain closing adjustments. West Fraser expects to raise approximately $250 million from the offering, which is being co-led by Scotia Capital and TD Securities. The offering has not been registered for distribution in the U.S.BREWTON, Ala. — Marvin’s Building Materials & Home Centers, the Leeds, Ala.-based pro dealer, plans to open its 22nd store here later this year in a former Kmart. The 35,000-sq.ft. unit will include a complete line of home improvement products, as well as an attached garden center and drive-through lumberyard. Marvin’s, the 95th-largest home improvement retailer in the U.S., ended last year with about $101 million in sales. It currently employs 533 people at its 21 stores in Alabama and Mississippi.

ST-ANTONIN, Que. — Matériaux à Bas Prix ltée (Bargain Building Materials) has signed on a new authorized dealer, L’Entrepôt du Bricoleur, an independent in Val-d-Or, Que. The grand opening is this Wednesday, August 11.

MISSISSAUGA, Ont. — A new packaging company has been created as a division of Mumby and Associates. DPP Manufacturing Inc. grew out of Mumby’s own product packaging facilities as a stand-alone packaging company. DPP is headed up by its president, Steve Bedford, formerly with Rona Ontario. The company specializes in co-packaging, bonus packs and quarter-pallet displays, all of which can be shipped directly to the retail client. (To contact Steve, call: 905-542-2722)

FORT WAYNE, Ind. — Following up on its previously announced support of Habitat for Humanity International as its cause of choice, Do it Best Corp. announced last week its first corporate-driven “home build,” near its headquarters here in Fort Wayne. The dealer-owned distributor has contributed nearly $200,000 so far, in the form of donated product from displays at the company’s buying markets.

BOCA RATON, Fla. — U.S. Plastic Lumber, a manufacturer of composite lumber and decking products, has filed for protection from creditors under Chapter 11 of the U.S. Bankruptcy Code. The company also sought debtor-in-possession financing so that it could continue operating while it reorganizes its business. The company has retained a New York-based turnaround firm, Triax Capital Advisers, to direct its reorganization. By contrast, one of U.S. Plastic’s primary competitors, Trex Co., has reported that its revenue for the six months ended June 30 rose 24.1% to $159.7 million. In June, Trex began selling its decking products in Home Depot stores in selected markets.

ISSAQUAH, Wash. — Costco Wholesale Corp. had July net sales of $3.72 billion, an increase of 12% from $3.32 billion in July 2003. For the first 48 weeks of its 2004 fiscal year ended August 1, Costco reported net sales of $43.51 billion, up 14% from $38.27 billion from the same period in the prior fiscal year.

BENTONVILLE, Ark. — Sales at Wal-Mart were up 10.9% in July, to $20.61 billion, from $18.59 billion a year earlier. Year-to-date sales were $135.07 billion, an increase of 12.1% over $120.52 billion in the prior year. Same-store sales were up 3.2%.

HOFFMAN ESTATES, Ill. — At Sears, Roebuck and Co., total store revenues were $1.84 billion for July, down 4.0% from the same month in 2003. same-store sales decreased 2.6% in July. The only segments to report any sales growth were consumer electronics, lawn, garden and fitness equipment; home fashions and household goods.

BENTONVILLE, Ark. — Wal-Mart is leaving pharmacies open round the clock in five of its stores in Arkansas and Texas, in an effort to increase its share of the drug dispensing market. The company has more than 3,000 retail pharmacies in the U.S.

PEOPLE ON THE MOVE
Marvin Ettinger has been appointed vice-president administration and development at Le Groupe BMR. Ettinger is a veteran of the industry since 1974, when he worked for the Castor bricoleur chain. Most recently, he served as vice-president, operations, at the Réno-Dépôt division of Rona Inc. He replaces Jean St-Maurice, who had been finance director for BMR. (450-463-2441)Maura Bella left the Canadian Retail Hardware Association last Friday, after 24 years there, to run the Real Estate Institute of Canada as executive vice-president. Bella worked for 24 years at the CRHA, moving last year into the role of show manager for the Canadian Hardware and Building Materials Show. The show was recently renamed the H2X, to reflect its re-positioning as a dual show with the Paint and Wallcoverings Association.

Tim Valters has been appointed president of Selkirk Canada Corp. He will be responsible for commercial and industrial products in the Canadian market. He was formerly vice-president and general manager of Selkirk Canada … Bob Emmell has been appointed director of sales at Selkirk. He was most recently national sales manager … John Vukanovich has been promoted to the role of director of marketing at Selkirk Canada. He previously held the position of national marketing manager. (888-735-5475)

U.S. MARKET INDICATORS
Construction spending in June fell by 0.3% from May, reports the Commerce Department. The value of buildings put in place was $985.2 billion seasonally adjusted in June, and follows a slight gain of 0.1% in May.Housing starts fell 8.5% in June in the face of rising interest rates. Building permits, a sign of builder confidence in future demand, fell to their lowest level since February, posting the biggest monthly decline in more than 10 years, says the Commerce Department.
CANADIAN MARKET INDICATORS
Employment didn’t change much in July, up by only 9,000, following three consecutive monthly gains, says Statistics Canada. The unemployment rate edged down 0.1 percentage points in July to 7.2%, as fewer people entered the labor market in search of work. Employment over the past 11 months is up 2.1%.

****HARDLINES MARKETPLACE****
Don’t miss the products and services on the Hardlines web Marketplace:
https://hardlines.ca/html/marketplace.html
And check out Hardlines Classifieds on the web:
https://hardlines.ca/html/classifieds_new.asp

HELP WANTED

SALES MANAGER — NATIONAL

A leading innovator and manufacturer in Pet Electronics has an immediate opening for an innovative professional responsible for all aspects of Canadian Sales. You will plan product proposals and price quotations, budget and organize promotional advertising, shows, training and demonstrations, and forecast sales volumes.

The ideal candidate will have a solid knowledge of the Pet and Hardware marketplace and demonstrated sales experience. Strong customer presentation skills and computer literacy are essential. Bilingualism (French and English) and a willingness to travel are required.

We thank all applicants in advance. To explore these opportunities in complete confidence, please send resumes to buzz@hardlines.ca P.O. Box 618.

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BUSINESS OPPORTUNITIES

BUSINESS OPPORTUNITY

Tired of being on the road? Use your experience and talent for your own benefit.

Exciting opportunity to open your own hardware store in Durham Region’s fastest growing community of Clarington. Situated 2 minutes from Hwy 401 near Hwy 35/105. 7500 square foot brick building with 20 car parking.

Don’t want to pay rent? Vendor will take back mortgage for the right candidate. Must have capital to invest. Principals only.

Call Tenzin Gyaltsan 905-261-6997 or email to iga7571@rogers.com

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MARKETPLACE

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SELL YOUR COMPANY – OR BUY ONE – WITH HARDLINES CLASSIFIEDS!
DO YOUR EXECUTIVE SEARCH, FIND NEW LINES OR GET NEW REPS IN THE HARDLINES MARKETPLACE.

ONLY $2.50 PER WORD FOR THREE WEEKS IN THE CLASSIFIEDS.
TO PLACE YOUR AD, CALL PHYLLIS NOWELL AT 416-489-3396 OR
EMAIL: phyllis@hardlines.ca

Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
______________________________________________
Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.

Aug02_04

 


John Caulfield, Contributing Editor
vol. x, #31, August 2, 2004

* * * * * *
SUMMER SPECIAL: The next regular issue of Hardlines will be next week, August 9. We’re preparing for the Hardlines Conference Series, September 8-9. Be sure and book right away!— Michael

* * * * * *

“You know how I’m smart? I got people around me who know more than me.”
—Louis B. Mayer (former head of Metro-Goldwyn-Mayer, 1885-1957)
COMPANIES IN THE NEWS
ATLANTA — Georgia-Pacific had net sales of $5.2 billion for the second quarter, up 6% from $4.9 billion in 2Q 2003. It reported second-quarter income from continuing operations of $230 million, up dramatically from $54 million in second-quarter 2003. For the first six months of 2004, the company reported net income, excluding unusual items, of $402 million, up from $58 million. Net sales for the first six months were $10.4 billion, compared with $9.3 billion in the same period a year ago, excluding sales from discontinued operations.VANCOUVER — North American Lumber is the latest retailer to join Tim-BR-Marts Ltd. The Winnipeg-based chain has 17 retail lumber yards, one truss plant and two manufactured homes businesses, with total sales in 2003 of $25 million. Stores are located in Northwestern Ontario, Manitoba and Saskatchewan.

DUNCAN, B.C. — Doman Industries and Western Forest Products Inc. have announced that the restructuring of Doman is now complete, with assets reorganized under the new company, Western Forest. Doman struggled under bankruptcy protection for the past 20 months, but its stock has been delisted as of July 27, with Western Forest becoming the successor business to Doman.

BURNABY, B.C. — Taiga Forest Products Ltd. had sales for the three months ended June 30, 2004 of $384.4 million, up from $258.4 million in 2003. Earnings for the three months were $5.8 million, compared with $0.6 million in the same period last year.

RICHARDSON, Tex. — Selkirk Canada, a division of Selkirk Americas LP, has bought up Energy Vent Ltd., a manufacturer of chimney and venting products. The company will be renamed Energy Vent Corp. and operate as a separate legal entity owned and operated by Selkirk Canada. John Rollo, majority shareholder of Energy Vent, will stay on, while Dawn Bruce, sales manager of Energy Vent, will also remain, now reporting to Selkirk Canada’s director of sales, Bob Emmell.

BOISE, Idaho — Boise Cascade Corp. has sold off all its forestry assets, the backbone of a giant paper and timber business, to focus on office products distribution. The purchaser is a private investment group led by Thomas Stephens, a former president of MacMillan Bloedel. The selling price is US$3.2 billion and includes 22 wood products plants in Canada, the United States and Brazil, 27 wholesale distribution centers in the U.S. and stakes in more than 900,000 hectares of timber. The deal is expected to close by November. Last year, Boise Cascade bought the 70-store OfficeMax chain for US$1.2 billion.

LEADING RETAILERS WILL JOIN ROSTER AT HARDLINES CONFERENCE
WORLD HEADQUARTERS — An incredible lineup of speakers has been assembled for the next Hardlines Conference Series, September 8-9 in Toronto.Joe Scarlett, chief officer of Tractor Supply, will explain the power of the farm and hardware business that has contributed to his company’s explosive growth. Jim Inglis, a former vice-president at Home Depot whose background includes Carpet One and Dekor, will give his insider’s take on the industry. Guillermo Aguero, general manager of Sodimac in Chile, will tell the story of his company’s successful battle against the arrival of Home Depot, a battle that resulted in Home Depot’s withdrawal from that market! And Jos Wintermans, president and CEO of Sodisco-Howden Group, will detail the future of this national hardware distributor.

Now in its ninth year, the Hardlines Conference Series is an executive-level gathering of North America’s top retailers and vendors. Besides case studies from retail’s front lines, the event features speakers who provide insights into the latest trends shaping the industry today. In fact, we’ve just signed Ira Kalish, global director with Deloitte Research‘s Los Angeles office. He’ll give his amazing overview of the emerging markets, the next wave of consolidation, the changing consumer, and the international threats to national brands.

GALA MAKES CONFERENCE HOT NETWORKING SPOT
The latest addition to the line-up of personalities participating in the Hardlines Conference Series is Red Green, star of television’s popular “The Red Green Show.” Green will offer valuable tips on using hardware — and duct tape — at the Hardlines Gala Dinner on September 8, 2004. The Dinner is just one of the events during the two-day Conference Series, being held in Toronto September 8-9, 2004.Hardlines is proud to host the illustrious Outstanding Retailer Awards Lunch, presented by Hardware Merchandising magazine, this year, in conjunction with our own Newsmaker of the Year Awards. These important Awards will be presented on September 8, the same day as the Gala Dinner that evening with Red Green.

For more info, click here or call Nancy at 416-489-3396.

Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
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Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.

Jul26_04

 


John Caulfield, Contributing Editor
vol. x, #30, July 26, 2004

IN THIS ISSUE:
• The lowdown on B&D’s Pentair buyout
• Sodisco-Howden strategy targets competitors
• Rona re-invents Home Centre format
• Home Depot announces first Manhattan store
• IRLY begins recruiting in earnest
• Home Depot’s online sales are on fire

* * * * * *
FINE PRINT — SUMMER SCHEDULE:
There will be no Hardlines next week. Back on August 9. Meanwhile, check out our latest update on the U.S. market click here. — Michael

* * * * * *
NOTE: Dollar amounts are stated in the currency of the country from which the story originates.
Michael McLarney, Editor & Publisher

* * * * * *

“Pay no attention to what the critics say; no statue has ever been put up to a critic.”
—Jean Sibelius

HOME DEPOT WILL OPEN FIRST MANHATTAN STORE THIS FALL
NEW YORK — Home Depot, which already operates 14 stores in the five boroughs of New York, will open its first store on the island of Manhattan, a 105,000-sq.ft. unit in the historic Flatiron district, on September 10. A second store, located in midtown Manhattan on the site that had long been Alexander‘s flagship store, is scheduled to open late this year.The two Manhattan stores, with a combined workforce of around 600 people, will represent the company’s latest manifestations of Home Depot’s multilevel “urban neighborhood” format, with product assortments that have been customized to city dwellers (that is, more hardlines, décor and everyday products, fewer building materials). Urban neighborhood outlets have been opened in two other New York boroughs, in New Jersey and Chicago.

Home Depot’s attempts to bring this concept to another city have been stalled, however, by community opposition. The retailer paid US$17 million to buy that plot in Vancouver’s Kitsilano neighborhood, where it initially intended to a build 93,000-sq.ft., two-story home center, 190 units of residential housing, 5,000 sq.ft. in ancillary retail space, and a day-care center, all on a 101,000-sq.ft. parcel of land. But even after scaling back those plans to accommodate a smaller store, the city’s council rejected Home Depot’s proposal in early July. In fact, council went even further, by limiting construction in the neighborhood — and on that land — to 10,000 sq.ft., except for supermarkets and drug stores, which can be 30,000 sq.ft.

A second urban neighborhood store slated to open in West Vancouver in September is still on schedule, says company spokesman Nick Cowling.

SODISCO-HOWDEN GROUP SEEKS TO HEAD OFF SPECIALTY SUPPLIERS
MONTREAL — A five-year plan to reassert the supremacy of hardlines distributor Sodisco-Howden Group includes increasing internal efficiencies and provide programs to ensure greater regular communication with dealer customers.But Sodisco-Howden also intends to keep beefing up its product categories to provide a wide range of specialty items, in addition to core products. “We want to go from offering 75% or more of what a dealer needs to a total service offering to customers,” says Jos Wintermans, president and CEO of Sodisco-Howden.

The move is seen as a way to head off the insurgence of specialty distributors, especially in tools, plumbing and electrical, he adds. Sodisco-Howden currently offers about 55,000 SKUs through its warehouses in Victoriaville, Que., London, Ont., and Langley, B.C. However, it faces competition. On some specialty lines and industrial products, a number of smaller distributors, such as Task Tools, Globe Electric and King Tool, cater to more specialized needs. From a regional standpoint, many distributors, such as Western Hardware in British Columbia or Union Hardware in the Greater Toronto Area, offer fill-in lines for geographically specific markets.

Even as it seeks to beef up core assortments, Sodisco-Howden’s strategy does not run contrary to an existing mandate to reduce the overall number of vendors. “There wil be fewer of them,” says Wintermans. “But opportunity remains for existing suppliers.”

BLACK & DECKER TO ACQUIRE PENTAIR TOOL DIVISION
TOWSON, Md. — In a move that could significantly bolster its market presence with professional customers, Black & Decker will pay $775 million in cash to acquire Pentair Inc.‘s tools division.Pentair’s brands include Porter Cable, the third-largest producer of portable electric tools in North America; and Delta, the leading producer of benchtop and stationary woodworking machinery in the world. The tools group also includes such well-known brands as DeVilbiss, the industry’s second-largest producer of air compressor equipment; and Oldham Saw, which makes tool accessories. The acquisition, which includes Pentair’s Canadian and European operations, is subject to regulatory approval by the U.S. Federal Trade Commission.

The Canadian division is reportedly one of the top performing units of the company. Rationalization north of the border must contend with a number of facilities, consisting of a B&D facility in Brockville, Ont., its head offices in Richmond Hill, Ont., and the Pentair offices and warehouse in Guelph, Ont., which have more available space than B&D’s current digs north of Toronto.

In 2003, Pentair’s Tool Group generated $82 million in operating income on $1.08 billion in sales. B&D’s chairman Nolan Archibald said in a prepared statement that the acquisition will “expand our product lines where we have relatively low market share, including woodworking equipment, compressors, pressure washers and nailers. In addition, it will give us a stronger presence throughout our distribution network, particularly in the industrial/construction channel.”

Archibald emphasized as well how the addition of Porter Cable and Delta would bolster B&D’s DeWalt professional tool assortment. Analysts estimate that this deal could double B&D’s sales to professional customers.

Last fall, B&D paid $275 million to buy Masco‘s Baldwin Hardware and Weiser Lock businesses. The tool giant is also in the final stages of a major restructuring effort that is moving around 75% of its production to three countries, Mexico, Czech Republic and China. Barbara Lucas, B&D’s senior vp-public affairs, told Hardlines that Pentair manufactures its tools in the U.S., Germany and China, and that B&D would determine where its products would be produced after its acquisition is completed sometime this fall.

It has been rumored for most of this year that Pentair was looking to sell its tool division, as it diversifies into other businesses. In February, Pentair purchased Wisconsin Energy Corp., and became a global force in water treatment and transportation. Pentair got into the tool business in 1981 when it acquired Porter-Cable’s assets of struggling Rockwell International. It bought Delta Machinery three years later, DeVilbiss in 1999 and Oldham in 2002.

RONA’S MULTI PRONGED GROWTH WILL INCLUDE REGIONAL TYPE STORES
PRINCE ALBERT, Sask. — An updated version of its Home Centre and Renovateur concepts will mark the next step in Rona‘s $200 million investment in Western Canada. A ground-up store utilizing elements of Rona’s big box format will open here in September.Rona Inc., one of Canada’s top three home improvement retailers, is already well entrenched in a variety of store sizes and formats, and has cross-pollinated ideas and techniques across these formats many times in the past. A program for traditional sized stores under the Rona Home Centre banner, for stores around 25,000 sq.ft. in size, along with a more contractor-oriented format called Rona Building Centre, were developed last year, and both featured boutique elements developed in Rona’s own big box stores.

RONANow the Home Centre format is being updated with a “next generation” concept that features a larger footprint — the Prince Albert store is 52,000 sq.ft. — and even more big box elements. Those elements are drawn mainly from Rona’s Regional stores, which are typically 65,000-90,000 sq.ft. in size. However, the store will feature additional boutiques, including flooring and a new moulding ideas center that will be up toward the front of the store, along with other décor departments, rather than at the back with building materials.

“Now it will be really an easy way to shop and finalize decoration projects,” says Rona’s communications director, Sylvain Morissette.

He notes that this larger Home Centre format will be integral to Rona’s expansion plans, suitable for other centers like Prince Albert, which is the third-largest city in Saskatchewan and a destination for a number of communities in the northern part of the province. “That size of store enables us to fulfill at least 100 cities in Canada,” Morissette says. Fort McMurray, Alta., will be the next location for the next generation Home Centre, with one or two more likely to be announced before year’s end.

IRLY BEGINS RECRUITMENT DRIVE WITH NEWEST MEMBER
SURREY, B.C. — The announcement that Irly Distributors has added a new member marks the first strike to recover its numbers after losing dealers to Rona Inc.Big Horn Building Centres Ltd. becomes the 51st independent member of Irly, a buying group which owns its own LBM and hardware distribution center. Although it added another dealer a year ago — in Black Creek, B.C., on Vancouver Island — Big Horn is the first dealer to come aboard since Irly voted against joining with Rona earlier this spring. During that time, three dealers left Irly and joined Rona on their own.

Big Horn was formerly a Sexton member, but made the switch to Irly when new owners came on board.

With distribution in place, and an entire division selling hardlines outside the group under the Western Hardware division, Garry Anderson, the new general manager of the group, along with Brad Dixon, who is in charge of dealer development, wants Irly members to get more involved in existing programs, while recruiting new members. The group is well positioned as a regional supplier, says Anderson, thanks to its own distribution center right in Surrey, which carries an extensive line of hardware and building supplies.

Be sure and sign up for the Hardlines Conference Series, September 8-9, 2004. — Michael.
PEOPLE ON THE MOVE
Sears Roebuck & Co. has named Catherine David as general manager of the Great Indoors division. She’ll be in charge of merchandising, marketing and operations for the big box home decorating and remodeling stores … David replaces Jeff Jones, who was promoted to executive vice-president of Sears’ merchandising operations in April.Larry Johnston, chairman of the board, CEO and president of Albertson’s Inc., and Labe Jackson Jr., chairman and CEO of Clear Creek Properties, have been named to the board of directors of Home Depot. This brings the number of directors on The Home Depot board to 12.
U.S. MARKET INDICATORS:
Housing starts in June were 1.802 million seasonally adjusted, according to the Commerce Department. That’s down 8.5% from May and down 2.6% from June 2003, at 1.85 million. Single-family starts in June reached 1.49 million, down 9.5% from May’s rate of 1.65 million.Building permits were 1.92 million seasonally adjusted, down 8.2% from May, at 2.10 million, but up 2.8% over June 2003, according to the Commerce Department.
COMPANIES IN THE NEWS
ROANOKE, Tex. — Within the month, Home Depot expects to be shipping product to stores in Texas and Louisiana from a 450,000-sq.ft. regional distribution center here that is being set up to handle imported merchandise. The facility, located at Alliance Airport here, includes a six-acre parking lot for 130 trailers, and could be expanded further, as Home Depot also has an option to lease another 287,000 sq.ft. in a nearby building. The retailer has stated publicly that it imports product from more than 500 factories in more than 40 countries. At the end of 2003 the company had 10 import DCs in North America. The Roanoke facility should be fully operational by September.VANCOUVER — West Fraser Timber has signed a definitive agreement to acquire Weldwood of Canada from its parent, International Paper Co., creating the third largest lumber producer in North America. The deal will be worth $1.26 billion in cash, subject to certain closing adjustments. The company will own and manage manufacturing facilities in British Columbia and Alberta, as well as facilities in the Southern United States. The transaction has been approved by the boards of directors of West Fraser and International Paper and is expected to close in the fourth quarter.

OAK BROOK, Ill. — Ace Hardware Corp., which has had its own private-label paint manufacturing since 1984, has produced 150 million gallons of paint over the past 20 years. With two manufacturing plants in the Chicago area, the Ace Paint division is the 12th largest paint manufacturer in the United States, with an annual production capacity of 20 million gallons.

MONTREAL — Workers are attempting to organize at two Wal-Mart stores in Quebec. The United Food and Commercial Workers union submitted applications to the province’s Labour Board for union accreditation at the store in Brossard, near Longueuil. Saguenay, north of Quebec City, was the first. Another store has made a similar application in Moose Jaw, Sask.

MISSISSAUGA, Ont. — Door maker Masonite International Corp. had a second-quarter sales increase of 23.5%, to US$564.6 million from US$457 million. Net earnings increased 32% on a boost in sales, the company reports. It earned US$36.2 million in the three-month period ended June 30, up from earnings of $27.3 million a year earlier.

ATLANTA — An overhaul of Home Depot‘s website last fall has helped boost online sales by double digits. According to com.Score Networks, Home Depot had 6.5 million visitors to its web site in May, a 58.5% increase over the same month a year ago. Last year, Home Depot hired Shelley Nandkeolyaras as its vp-interactive marketing and e-business, and completely revamped its site, including decreasing the number of items offered to 12,000 (from 50,000 when it launched its site in 2000 and 20,000 when it was made available nationally) and, more recently, adding a garden club and wedding and gift registry.

VANCOUVER — West Fraser Timber Co. reported earnings of $67 million on sales of $607 million in the second quarter of 2004. That compares with a loss of $5 million on sales of $484 million in 2Q 2003. For the first half of 2004, earnings were $93 million on sales of $1.15 billion, up from $6 million on sales of $970 million for the same period a year earlier.

MONTREAL — First-quarter net sales for bath products maker Maax reached US$136.1 million, up 7.6% from US$126.5 million in the first quarter of the previous fiscal year. This growth of 7.6% is due to an 11.2% increase in net sales of bathroom products, although it was partially offset by a 8.5% decrease in net sales of spas, after Maax decided to pull these products from home improvement centers in the United States.

HOFFMAN ESTATES, Ill. — Sears, Roebuck and Co. had weaker quarterly profit due to poor spring clothing sales. It earned $53 million in the second quarter, compared with $309 million during the same period a year earlier.

TORONTO — Sears Canada Inc. had 2Q revenues of $1.49 billion, up 1.3% from $1.47 billion for the same period last year. Net earnings for the quarter, excluding non-comparable items were $11.8 million, compared with $19.1 million. Net earnings, including non-comparable items, were $6.7 million, versus $13.0 million. Same-store sales increased 1.4%. Sales were particularly weak in air conditioners, patio furniture, outdoor grills and seasonal apparel, but stronger in major appliances, furniture and mattresses, electronics, and bed and bath. Total revenues for the 26-week period were $2.82 billion, up 2.5% from $2.75 billion. Same-store sales year-to-date increased 4.3%.

TOWSON, Md. — Black & Decker Corp. made big gains in its second quarter, with earnings rising by 61% and sales increasing 19%. Net income rose to $121.6 million from $75.7 million. Sales rose to $1.3 billion.

VANCOUVER — Canfor Corp. reported net income of $143.6 million for the second quarter of 2004, up from $32.0 million in the first quarter and a net loss of $1.1 million in the second quarter of 2003. Net income was $175.6 million year-to-date, compared with $39.1 million in the same period in 2003.

DUNCAN, B.C. — Doman Industries managed to narrow its losses in its second quarter, to a net loss of $23.5 million, compared with $39.2 million in the preceding quarter. However, it still marks a swing from net earnings of $19.5 million in the second quarter of 2003. The net loss for the first half of 2004 was $62.7 million, from a profit of $75.1 million in 2003. Contributing to the net loss for the first half of 2004 was an unrealized foreign exchange loss of $25.1 million on U.S. dollar debt. Financial restructuring costs for the six-month period totalled $8.3 million.

MONTREAL — Tembec Inc. posted a third-quarter loss, thanks to a weak Canadian dollar, more than offsetting higher profits from lumber and wood pulp. It lost $12.5 million, compared with a profit of $70.5 million in the year earlier period. Revenues rose to $1.03 billion from $808.9 million.

CANADIAN MARKET INDICATORS
Sales by Canada’s large retailers were up slightly in May, advancing 0.1% over April, to a seasonally adjusted $7.65 billion, according to Statistics Canada. Hardware, lawn and garden products saw the sharpest decline in May, with sales dropping 4.7%. May was also a cool and damp month across much of the country, which may have had an impact on seasonal sales. Lawn and garden product sales fell 7.0%, while hardware and home renovation product sales declined 2.2%.Wholesale sales rose 0.3% to $37.4 billion in May, a slight increase over April, with strong increases in food products and computers and other electronic equipment. May’s increase followed a rise of 1.0% in April and 5.2% in March. Excluding the automotive sector, sales grew 0.8% in May.

****HARDLINES MARKETPLACE****
Don’t miss the products and services on the Hardlines web Marketplace:
https://hardlines.ca/html/marketplace.html
And check out Hardlines Classifieds on the web:
https://hardlines.ca/html/classifieds_new.asp

HELP WANTED

PRODUCT MANAGER

Cooper Hand Tools, a leading manufacturer of professional hand tools and material handling products has an opening for a Product Manager at its Canadian sales and distribution facility in Barrie, Ontario. The position will be responsible for both product management and proactive marketing related activities for a wide variety of Cooper’s Hand Tool products in Canada. The ideal candidate should have a successful record in sales / marketing in the Canadian hard goods industry and a demonstrated knowledge and experience of marketing requirements for both the retail and industrial / MRO sales channels. The position works closely with the Canadian sales team and will report to the VP of Marketing at a USA based divisional office.

Prospective candidates should have a four-year degree in a related discipline and be computer literate. Strong organizational, administrative, quantitative and analytical skills are essential. Some travel is required.

The Company offers a very competitive salary and benefits program along with a good working environment. Please submit your confidential resume outlining accomplishments, objectives, and salary requirements along with a cover letter describing how your background fits the position to:

Cooper Hand Tools
HR Dept.
164 Innisfil Street
Barrie, Ontario
L4N 3E7

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SALES MANAGER — NATIONAL

A leading innovator and manufacturer in Pet Electronics has an immediate opening for an innovative professional responsible for all aspects of Canadian Sales. You will plan product proposals and price quotations, budget and organize promotional advertising, shows, training and demonstrations, and forecast sales volumes.

The ideal candidate will have a solid knowledge of the Pet and Hardware marketplace and demonstrated sales experience. Strong customer presentation skills and computer literacy are essential. Bilingualism (French and English) and a willingness to travel are required.

We thank all applicants in advance. To explore these opportunities in complete confidence, please send resumes to buzz@hardlines.ca P.O. Box 618.

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SALES AGENTS

Polar Distribution www.polardistribution.com is currently looking for commissioned sales agents for the following markets: Quebec, Eastern & Northern Ontario, Man./Sask., Alberta.

Polar distributes quality building materials across Canada to the wholesale, architectural, decking, roofing and retail markets. We distribute across Canada for such companies as Alcoa, VanMark Brakes, OSI Sealants, Protectowrap and Malco Tools. Current customers are included in this offering.

Please send a quick note about yourself to: Denis McCully, President, Polar Distribution to dynamics@rogers.com.

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BUSINESS OPPORTUNITIES

BUSINESS OPPORTUNITY

Tired of being on the road? Use your experience and talent for your own benefit.

Exciting opportunity to open your own hardware store in Durham Region’s fastest growing community of Clarington. Situated 2 minutes from Hwy 401 near Hwy 35/105. 7500 square foot brick building with 20 car parking.

Don’t want to pay rent? Vendor will take back mortgage for the right candidate. Must have capital to invest. Principals only.

Call Tenzin Gyaltsan 905-261-6997 or email to iga7571@rogers.com

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SERVICES OFFERED


WHETHER OR NOT IT GETS PAINFUL IS UP TO YOU.

Sterling CommerceUCCnet services compliance is being strongly encouraged by retailers from Wal-Mart® to The Home Depot® because it makes supply chains more efficient. But implementation can be challenging. Sterling Commerce will guide you through every step. To find out more, click here for a free copy of, “Data Synchronization: From Compliance to Collaboration.”

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RETAIL IS DETAIL. Let Noral Instore, a national service company, handle your service requirements in Canada. Noral serves some of America’s leading manufacturers, managing their lines for Canada’s top hardware retailers, big boxes and mass merchandisers.

Contact Dave Leslie at 905-702-9443, to find out how Noral can boost your sales in Canada. http://www.noralmarketing.com

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MARKETPLACE

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SELL YOUR COMPANY – OR BUY ONE – WITH HARDLINES CLASSIFIEDS!
DO YOUR EXECUTIVE SEARCH, FIND NEW LINES OR GET NEW REPS IN THE HARDLINES MARKETPLACE.

ONLY $2.50 PER WORD FOR THREE WEEKS IN THE CLASSIFIEDS.
TO PLACE YOUR AD, CALL PHYLLIS NOWELL AT 416-489-3396 OR
EMAIL: phyllis@hardlines.ca

Hardlines is published weekly (except monthly in December and August)
by McLARNEYCOM
542 Mount Pleasant Rd., Suite 302, Toronto, Ontario, Canada M4S 2M7
� 2004 by Michael McLarney.
HARDLINES™ the electronic newsletter hardlines.ca
Phone: 416.489.3396; Fax: 416.489.6154
Michael McLarney, Editor & Publisher: mike@hardlines.ca
Beverly Allen, Director of Sales & Marketing: bev@hardlines.ca
Nancy Wright, Circulation Manager: nancy@hardlines.ca
Phyllis Nowell, Sales Manager: phyllis@hardlines.ca
______________________________________________
THE HARDLINES “FAIR PLAY” POLICY:
Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
______________________________________________
Subscription: $229 (Canadian subscribers add $16.03 GST = $245.03 per year/ GST #13987 0398 RT). Secondary subscriptions at the same office are only $36 (Canadian subscribers add $2.52 GST = $38.52). Ask about our reduced rate for branch offices. You can pay online by VISA at our secure website or send us money. Please make cheque payable to Hardlines/McLarneyCom.