Archives

Jan. 7, 2008


Beverly Allen, Publisher
Vicky Sanderson, Editor
John Caulfield, Contributing Editor
Phone: 416-489-3396
Email: bev@hardlines.ca
January 7, 2008, Vol. xiv, #1

 

In This Issue

“Learn from the mistakes of others.You can’t live long enough to make them all yourself”
(Eleanor Roosevelt, 1884 – 1962)

Reed pulls plug on Canadian hardware show

NORWALK, CT —  After just two years, the National Hardware Show Canada is being cancelled. The show was a spinoff of the very successful National Hardware Show in Las Vegas, owned by Reed Exhibitions, based here. Despite the year-over-year growth of the show, the organizers blamed its demise on the lack of enthusiasm shown by the Canadian marketplace.
“We have determined that the Las Vegas show covers the depth and breadth of the international retail home enhancement marketplace satisfactorily,” said Dean Russo, senior vice-president, National Hardware Show.
The HARDLINES Conference, with which the NHS Canada co-located in an effort to break into the Canadian market, will be held in Toronto, Oct. 21 – 22. The annual event will include HARDLINES’ Newsmaker of the Year Awards, the Outstanding Retailer Awards, sponsored by Hardware Merchandising, as well as a line-up of top industry representatives.  

Top

Castle parts company with Reliance

MISSISSAUGA, ON — Castle Building Centres Group Ltd. has severed its relationship with Reliance, the buying group which at the beginning of last year included seven Canadian companies representing more than 1200 stores that did $4.4 billion in retail sales annually.
In a prepared statement released last month, Castle said it had taken the step to ensure its role as “Canada’s premier lumber and building materials buying group for the independent.” Representatives for Reliance would not comment on the split, and calls to Castle representatives were not returned by press time. Earlier this year, IRLY Distributors Ltd., which had been with Reliance, announced plans to join forces with TIM-BR MARTS Ltd. That new partnership became effective the beginning of this year.

Top

Website gives consumers another reason to go green

TORONTO — A new online service that allows consumers to purchase environmentally-friendly products and support environmental organizations at the same time was launched here last month. ClickGreener.com went live just before the holiday season, allowing online shoppers to purchase items from such retailers as Roots, Canadian Tire and Home Depot. 

By clicking on a retailer, visitors are connected to that retailer’s online store, where they can complete their purchase. Each purchase results in a referral fee, 51% of which is donated by ClickGreener to organizations involved in tree planting, renewable energy credits, climate change advocacy and wildlife conservation. There is no cost to the consumer.

Owen Ward, president of ClickGreener, says initial reaction to the site has been very encouraging. “People are definitely using it. We’ve had lots of traffic and have generated about $50,000 in sales.” There was strong interest from retailers, who now number 135, even before the site went live, says Ward, and more and more have come onboard since the site launched in December.  

Top

Ace’s Canadian strategy to unfold in ‘08

SPECIAL REPORT —  The success of Ace’s fourth venture in Canada will depend on strong cooperation between it and PRO Retail Services, according to an indepth  report in HARDLINES’ sister publication, HQR. 

Ace dealers in Canada will be supplied in part by Ace’s international distribution business, which is based in Shanghai. That will be the starting point for a range of SKUs that will get shipped directly to dealers in Canada. The DC, which forms the warehouse for Ace Global Distribution (AGD) business, was created just over a year ago to serve Ace’s retail customers in some 65 countries. Canada will at last be added to that list. AGD is overseen by Murray Armstrong, who is also president and general manager of Ace Hardware International.

For the full story on Ace’s latest venture in Canada, and the history behind it, get the latest issue of HQR (4Q 2007). To order, click here.

Top

Classifieds

 

The MIBRO Group is a leading supplier of Power Tool Accessories, Chain & Chain Accessories, Rope & Cordage, and Lawn & Garden Products.

MIBRO is proud to be a winner of the Canada’s 50 Best Managed Companies award. Check us out at www.mibro.com

We currently have an opening for an experienced National Account Manager, to sell to and manage major retail accounts in Canada and the U.S.

As the ideal candidate you have:

  • 5+ years experience in selling consumer products to Key Accounts in the retail sector
  • Intermediate to Advanced level proficiency in MS Office
  • Ability and willingness to travel
  • Strong verbal/written communication and presentation skills
  • Excellent analytical, organizational, and follow-up skills.
  • Excellent project management and problem-solving skills.
  • Systems and procedures oriented.

Please submit your resume hrc@mibro.com  

We thank all candidates for their interest, however, only those under serious consideration will be contacted.

 

Marketplace 



Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@HARDLINES.ca


To ensure you receive your HARDLINES newsletter each week, please add admin@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable? You can read it online instead .
Publishing Details:

HARDLINES is published weekly (except monthly in December and August) by HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V9

© 2007 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ; Phone: 416.489.3396; Fax: 416.489.6154

Beverly Allen, Publisher – bev@HARDLINES.ca
Vicky Sanderson – Editor – vicky@HARDLINES.ca
Michael McLarney – President – mike@HARDLINES.ca
Brady Peever – Circulation Manager – brady@HARDLINES.ca

The HARDLINES “Fair Play” Policy:

Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair!

Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!
Subscription:

$265 (Canadian subscribers add $15.90 GST = $280.90 per year/ GST #13987 0398 RT).

Secondary subscriptions at the same office are only $42 (Canadian subscribers add $2.52 GST = $44.52).

Ask about our reduced rate for branch offices.

You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

************************************
Effective presentations use the latest information from the HARDLINES Retail Report 2007-2008. Updated information on the Buying Groups is included. If you don’t already have this powerhouse presentation, order it now! Contact Brady Peever or click here to order online.
************************************

 

COMPANIES IN THE NEWS

BOUCHERVILLE, QC — RONA has acquired Centre de Renovation Andre Lessard Inc., an independent dealer under the PRO hardware banner, located in St-George de Beauce, QC. Lessard’s operation includes 18,000 square feet of retail, 35,000 square feet of warehouse, and a 40,000-square-foot lumberyard. The company, which has been in business for 30 years, has 65 employees. Claude Bernier, RONA’s executive vice-president for proximity and specialized stores, said that the deal further cements RONA’s position as the leader in Quebec’s renovation sector, adding that shareholders Cathy Lessard and Andre Lessard “will help us rapidly expand our presence in this important region.”

_________________________________________TEMISCAMING, QC — Members of the Communications, Energy and Paperworkers Union of Canada (CEP) will support a recapitalization plan for Tembec that includes financial participation in the ownership of the mill through an employee trust. Cooperation from the union was key to the viability of the site here, which was suffering under the company’s high debt levels.
_________________________________________
CONCEPTION BAY, NL — Laurie Blackwood Pike, territory manager for Newfoundland and Labrador, CanWel, hardware division, has issued a CD, with proceeds going to the Children’s Wish Foundation of Canada. Copies of the disc, which Pike recorded under the name “Grandpa Pike” contain a mix of gospel, folk and country numbers. They are available for $20 at most record stores in Newfoundland, at selected Ace and Pro stores there and from the Children’s Wish Foundation of Canada, Newfoundland Chapter at 709-739-9474 or 1-800-267-9474.
_________________________________________

NEW YORK — Post-Christmas sales at retail giants like Dillard’s, Macy’s, and Home Depot followed the worst holiday-shopping season since 2002, according to Bloomberg.  Saks held a one-day, 70%-off sale on designer clothes, while Home Depot’s Expo Design Center chain offered as much as 75% off. While many retailers refused to comment on holiday results, Target Corp. said on Dec. 24, 2007 that sales at stores open at least a year may drop in December. The company had predicted a gain of as much as 5%.
_________________________________________

LONDON — Kingfisher plc, Europe’s biggest home improvements retailer, will sell its B&Q Taiwan joint venture stake for $106.5 million in cash to partner Test Rite International, according to Reuters. The Taiwan venture was the company’s first entry into Asia in 1996, where it operates 21 stores and employs around 1,800 people. Kingfisher said the proceeds would be used to reduce debt.
_________________________________________

KOMI, RussiaIKEA will build a $145 million furniture factory here, according to Furniture World Magazine. Nikolai Gerasimov, Russia’s regional industry and energy minister, said the factory —  the company’s third in Russia — will be built by Swedwood, a structural unit of IKEA, in two stages. First, the company will open a wood-sawing facility that requires 500 cubic metres of timber annually, half of which will be purchased from local entrepreneurs. Then Swedwood will organize the production of furniture from 200 cubic metres of saw log and sell the remaining timber in the Komi Territory and other regions of Russia.

_________________________________________

People on the move

King Marketing has named Ron Murphy as B.C. sales manager. Murphy previously worked for Newell Rubbermaid and Multy Industries before joining King Marketing two years ago. (604-271-3455). _________________________________________

Aaron Jarosz is now director of sales, Canada for SupplierPipeline, replacing Marianne Thompson. He was formerly with Masco as key account manager. (519-579-6584)
_________________________________________

Pat Chapman has been named director, corporate communications and external affairs for Home Depot Canada.
_________________________________________

Bruce Holman has been promoted from commodity program manager to business development manager, central region for Castle Building Centres Group Ltd. _________________________________________

Economic Indicators

A 0.5% decline in retail sales in Ontario offset sales gains in eight provinces in October. Overall, sales edged up just 0.1% to an estimated $34.5 billion. Excluding Ontario’s sales, national retail sales would have risen 0.5%.
_________________________________________

Sales of building and outdoor home supplies rose 0.3%, up for the third consecutive month, due to a gain of 3.8% at specialized building materials and garden stores. Sales at furniture, home furnishings, and electronics stores edged up 0.1%. Home centres and hardware stores saw their sales decrease 0.6% after having been stable in September.
_________________________________________
Monthly lumber production by sawmills rose 6.0% to 6,191,000 cubic metres in October. Sawmills shipped 6,114,300 thousand cubic metres, up 7.7% from September. But lumber shipments were down 8.1%, compared with October 2006. (StatsCan) Housing starts in November remained virtually unchanged, going from 227,600 in October to 227,900 in November, an increase of only 0.1%. (CMHC)_______________________________________

Noted
… By its second year of operation in Ontario, Aikenhead’s had seven big boxes in 1994, with sales of $400 million. By comparison, Homecare Building Centres, the buying group in Ontario that later became TIM-BR MART Ontario, had the same sales that year through 166 dealers.
(From HARDLINES sister publication, HQR 4Q 2007. To order your copy, click here.

Beverly Allen, Publisher
Vicky Sanderson, Editor
John Caulfield, Contributing Editor
Phone: 416-489-3396
Email: bev@hardlines.ca
January 7, 2008, Vol. xiv, #1

 

In This Issue

“Learn from the mistakes of others.You can’t live long enough to make them all yourself”
(Eleanor Roosevelt, 1884 – 1962)

Reed pulls plug on Canadian hardware show

NORWALK, CT —  After just two years, the National Hardware Show Canada is being cancelled. The show was a spinoff of the very successful National Hardware Show in Las Vegas, owned by Reed Exhibitions, based here. Despite the year-over-year growth of the show, the organizers blamed its demise on the lack of enthusiasm shown by the Canadian marketplace.
“We have determined that the Las Vegas show covers the depth and breadth of the international retail home enhancement marketplace satisfactorily,” said Dean Russo, senior vice-president, National Hardware Show.
The HARDLINES Conference, with which the NHS Canada co-located in an effort to break into the Canadian market, will be held in Toronto, Oct. 21 – 22. The annual event will include HARDLINES’ Newsmaker of the Year Awards, the Outstanding Retailer Awards, sponsored by Hardware Merchandising, as well as a line-up of top industry representatives.  

Top

Castle parts company with Reliance

MISSISSAUGA, ON — Castle Building Centres Group Ltd. has severed its relationship with Reliance, the buying group which at the beginning of last year included seven Canadian companies representing more than 1200 stores that did $4.4 billion in retail sales annually.
In a prepared statement released last month, Castle said it had taken the step to ensure its role as “Canada’s premier lumber and building materials buying group for the independent.” Representatives for Reliance would not comment on the split, and calls to Castle representatives were not returned by press time. Earlier this year, IRLY Distributors Ltd., which had been with Reliance, announced plans to join forces with TIM-BR MARTS Ltd. That new partnership became effective the beginning of this year.

Top

Website gives consumers another reason to go green

TORONTO — A new online service that allows consumers to purchase environmentally-friendly products and support environmental organizations at the same time was launched here last month. ClickGreener.com went live just before the holiday season, allowing online shoppers to purchase items from such retailers as Roots, Canadian Tire and Home Depot. 

By clicking on a retailer, visitors are connected to that retailer’s online store, where they can complete their purchase. Each purchase results in a referral fee, 51% of which is donated by ClickGreener to organizations involved in tree planting, renewable energy credits, climate change advocacy and wildlife conservation. There is no cost to the consumer.

Owen Ward, president of ClickGreener, says initial reaction to the site has been very encouraging. “People are definitely using it. We’ve had lots of traffic and have generated about $50,000 in sales.” There was strong interest from retailers, who now number 135, even before the site went live, says Ward, and more and more have come onboard since the site launched in December.  

Top

Ace’s Canadian strategy to unfold in ‘08

SPECIAL REPORT —  The success of Ace’s fourth venture in Canada will depend on strong cooperation between it and PRO Retail Services, according to an indepth  report in HARDLINES’ sister publication, HQR. 

Ace dealers in Canada will be supplied in part by Ace’s international distribution business, which is based in Shanghai. That will be the starting point for a range of SKUs that will get shipped directly to dealers in Canada. The DC, which forms the warehouse for Ace Global Distribution (AGD) business, was created just over a year ago to serve Ace’s retail customers in some 65 countries. Canada will at last be added to that list. AGD is overseen by Murray Armstrong, who is also president and general manager of Ace Hardware International.

For the full story on Ace’s latest venture in Canada, and the history behind it, get the latest issue of HQR (4Q 2007). To order, click here.

Top

Classifieds

 

The MIBRO Group is a leading supplier of Power Tool Accessories, Chain & Chain Accessories, Rope & Cordage, and Lawn & Garden Products.

MIBRO is proud to be a winner of the Canada’s 50 Best Managed Companies award. Check us out at www.mibro.com

We currently have an opening for an experienced National Account Manager, to sell to and manage major retail accounts in Canada and the U.S.

As the ideal candidate you have:

  • 5+ years experience in selling consumer products to Key Accounts in the retail sector
  • Intermediate to Advanced level proficiency in MS Office
  • Ability and willingness to travel
  • Strong verbal/written communication and presentation skills
  • Excellent analytical, organizational, and follow-up skills.
  • Excellent project management and problem-solving skills.
  • Systems and procedures oriented.

Please submit your resume hrc@mibro.com  

We thank all candidates for their interest, however, only those under serious consideration will be contacted.

 

Marketplace 



Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@HARDLINES.ca


To ensure you receive your HARDLINES newsletter each week, please add admin@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable? You can read it online instead .
Publishing Details:

HARDLINES is published weekly (except monthly in December and August) by HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V9

© 2007 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ; Phone: 416.489.3396; Fax: 416.489.6154

Beverly Allen, Publisher – bev@HARDLINES.ca
Vicky Sanderson – Editor – vicky@HARDLINES.ca
Michael McLarney – President – mike@HARDLINES.ca
Brady Peever – Circulation Manager – brady@HARDLINES.ca

The HARDLINES “Fair Play” Policy:

Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair!

Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!
Subscription:

$265 (Canadian subscribers add $15.90 GST = $280.90 per year/ GST #13987 0398 RT).

Secondary subscriptions at the same office are only $42 (Canadian subscribers add $2.52 GST = $44.52).

Ask about our reduced rate for branch offices.

You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

************************************
Effective presentations use the latest information from the HARDLINES Retail Report 2007-2008. Updated information on the Buying Groups is included. If you don’t already have this powerhouse presentation, order it now! Contact Brady Peever or click here to order online.
************************************

 

COMPANIES IN THE NEWS

BOUCHERVILLE, QC — RONA has acquired Centre de Renovation Andre Lessard Inc., an independent dealer under the PRO hardware banner, located in St-George de Beauce, QC. Lessard’s operation includes 18,000 square feet of retail, 35,000 square feet of warehouse, and a 40,000-square-foot lumberyard. The company, which has been in business for 30 years, has 65 employees. Claude Bernier, RONA’s executive vice-president for proximity and specialized stores, said that the deal further cements RONA’s position as the leader in Quebec’s renovation sector, adding that shareholders Cathy Lessard and Andre Lessard “will help us rapidly expand our presence in this important region.”

_________________________________________TEMISCAMING, QC — Members of the Communications, Energy and Paperworkers Union of Canada (CEP) will support a recapitalization plan for Tembec that includes financial participation in the ownership of the mill through an employee trust. Cooperation from the union was key to the viability of the site here, which was suffering under the company’s high debt levels.
_________________________________________
CONCEPTION BAY, NL — Laurie Blackwood Pike, territory manager for Newfoundland and Labrador, CanWel, hardware division, has issued a CD, with proceeds going to the Children’s Wish Foundation of Canada. Copies of the disc, which Pike recorded under the name “Grandpa Pike” contain a mix of gospel, folk and country numbers. They are available for $20 at most record stores in Newfoundland, at selected Ace and Pro stores there and from the Children’s Wish Foundation of Canada, Newfoundland Chapter at 709-739-9474 or 1-800-267-9474.
_________________________________________

NEW YORK — Post-Christmas sales at retail giants like Dillard’s, Macy’s, and Home Depot followed the worst holiday-shopping season since 2002, according to Bloomberg.  Saks held a one-day, 70%-off sale on designer clothes, while Home Depot’s Expo Design Center chain offered as much as 75% off. While many retailers refused to comment on holiday results, Target Corp. said on Dec. 24, 2007 that sales at stores open at least a year may drop in December. The company had predicted a gain of as much as 5%.
_________________________________________

LONDON — Kingfisher plc, Europe’s biggest home improvements retailer, will sell its B&Q Taiwan joint venture stake for $106.5 million in cash to partner Test Rite International, according to Reuters. The Taiwan venture was the company’s first entry into Asia in 1996, where it operates 21 stores and employs around 1,800 people. Kingfisher said the proceeds would be used to reduce debt.
_________________________________________

KOMI, RussiaIKEA will build a $145 million furniture factory here, according to Furniture World Magazine. Nikolai Gerasimov, Russia’s regional industry and energy minister, said the factory —  the company’s third in Russia — will be built by Swedwood, a structural unit of IKEA, in two stages. First, the company will open a wood-sawing facility that requires 500 cubic metres of timber annually, half of which will be purchased from local entrepreneurs. Then Swedwood will organize the production of furniture from 200 cubic metres of saw log and sell the remaining timber in the Komi Territory and other regions of Russia.

_________________________________________

People on the move

King Marketing has named Ron Murphy as B.C. sales manager. Murphy previously worked for Newell Rubbermaid and Multy Industries before joining King Marketing two years ago. (604-271-3455). _________________________________________

Aaron Jarosz is now director of sales, Canada for SupplierPipeline, replacing Marianne Thompson. He was formerly with Masco as key account manager. (519-579-6584)
_________________________________________

Pat Chapman has been named director, corporate communications and external affairs for Home Depot Canada.
_________________________________________

Bruce Holman has been promoted from commodity program manager to business development manager, central region for Castle Building Centres Group Ltd. _________________________________________

Economic Indicators

A 0.5% decline in retail sales in Ontario offset sales gains in eight provinces in October. Overall, sales edged up just 0.1% to an estimated $34.5 billion. Excluding Ontario’s sales, national retail sales would have risen 0.5%.
_________________________________________

Sales of building and outdoor home supplies rose 0.3%, up for the third consecutive month, due to a gain of 3.8% at specialized building materials and garden stores. Sales at furniture, home furnishings, and electronics stores edged up 0.1%. Home centres and hardware stores saw their sales decrease 0.6% after having been stable in September.
_________________________________________
Monthly lumber production by sawmills rose 6.0% to 6,191,000 cubic metres in October. Sawmills shipped 6,114,300 thousand cubic metres, up 7.7% from September. But lumber shipments were down 8.1%, compared with October 2006. (StatsCan) Housing starts in November remained virtually unchanged, going from 227,600 in October to 227,900 in November, an increase of only 0.1%. (CMHC)_______________________________________

Noted
… By its second year of operation in Ontario, Aikenhead’s had seven big boxes in 1994, with sales of $400 million. By comparison, Homecare Building Centres, the buying group in Ontario that later became TIM-BR MART Ontario, had the same sales that year through 166 dealers.
(From HARDLINES sister publication, HQR 4Q 2007. To order your copy, click here.

Dec. 17, 2007


Beverly Allen, Publisher
Vicky Sanderson, Editor
John Caulfield, Contributing Editor
Phone: 416-489-3396
Email: bev@hardlines.ca
December 17, 2007, Vol. xiii, #48

 

In This Issue

“The only true gift is a portion of yourself.” (Ralph Waldo Emerson, 1803 – 1882)

Home Depot Canada’s number-two exec departs

TORONTO — Harry Taylor, vice-president in charge of operations for Home Depot Canada, has left the company abruptly. The departure came as a surprise, as he was assumed by many people, both inside and outside of the company, as the next in line for the top job at Home Depot Canada.
Taylor joined the Canadian division in November 2006, in the newly created position of vice-president operations. He came up from Home Depot’s head office in Atlanta, where he was senior vice-president of finance for all stores. Taylor’s role in Canada was a diversified one: he handled store operations, services, logistics, asset protection, construction and real estate.

His appointment was pivotal to a strategy that would enable Home Depot Canada president Annette Verschuren to devote more time to her new job as head of Home Depot in Asia. No replacement for him has been named as yet.

Top

Lowe’s opens first Canadian stores

SPECIAL REPORT — Lowe’s Canada opened the first three of its much-anticipated Canadian stores on Dec. 10 at locations in Brantford, Hamilton and South Brampton, ON. During a pre-opening tour given to HARDLINES by Alan Huggins, vice-president of store operations for Lowe’s Canada, it was apparent that the Lowe’s retail format here mirrors that found in the U.S. – with a few notable tweaks.
Lowe’s Canadian stores will carry more lighting fixtures than do U.S. locations – about six bays compared to two or three. Flooring departments will also have a wider selection of both in-stock product and such specialty items as cork and bamboo.

But many of the hallmarks of the 117,000-square-foot Brampton store will be familiar to those who’ve seen Lowe’s stores south of the border, including uncluttered aisles, flattering display lighting, stylish wood fixtures and lots of informational and how-to signage. There are innovative display touches, including a revolving carousel for lampshades that shoppers can pull out and turn to view a variety of shades, and a kitchen vignette that allows customers to turn on different lighting options. A 5,000-square-foot major appliance department (compared to between 2,000 and 3,000 square feet in Home Depot’s new-format stores) includes such high-end brands as Bosch and Miele, not seen at other chains.

Lowe’s is also hoping to distinguish itself with Canadian consumers by offering better service than its competition. Huggins told HARDLINES that each store put staff through a total of 10,000 hours of training in the three weeks leading up to the grand opening.

Service is also a major focus of the company’s broadcast media campaign, telling customers about its practice of opening a new cash when there are three or more customers waiting in line, and about Lowe’s “help” button, which is supposed to summon an associate within 60 seconds of being pushed.

Lowe’s will open three more stores — in Toronto’s east end, East Gwillimbury, and North Brampton, ON. — in January, 2008. A fifth store will open in Maple, ON in February, 2008.

Top

Home Depot launches new-format store


RICHMOND HILL, ON — Home Depot has opened a new project-oriented store here, which the retailer says will deliver both inspiration and information to consumers. Store design is based on a hub and spoke model, says Jeff Kinnaird, who gave HARDLINES a pre-opening store tour. “It’s all about ensuring the customers can get the know-how and confidence they need to do a DIY project, or to have the information they need for an installed project,” he said.

A similar store in Markham, ON will open in 2Q 2008 and three more new-format stores will follow before year’s end. Two of those will be renovations of existing stores, and the other will be a new location.

The entrance to the 115,000-square-foot big box is anchored by a main information desk, behind which sits an office for eight project managers. That’s three more than the typical Home Depot store, according to Kinnaird. Just beyond that is an area for workshops and seminars on both DIY and installed jobs, although Home Depot is currently revamping its seminar program. Four other service desks — décor, building, garden and contractors sales — are located throughout the store.

The heavier focus on home decoration is evident in the increased number of décor vignettes throughout the store, including two near the store entrance, which Kinnaird says will change frequently.

Each centre has a dedicated staff trained in that project area, and an interactive information kiosk that is tied to Home Depot’s web offerings. Customers can use the kiosks to get ideas, do research and print off how-to project directions.

A new customer queuing system has been implemented in the paint department, and the tool corral has been opened up and simplified. The new design also includes how-to vignettes, enhanced instructional signage and 25 “help” buttons located in high-traffic areas.

Top

RONA rolls out Project Guide program

BOUCHERVILLE, QC — RONA has officially launched its Project Guide service across its 77 big-box stores and in approximately 100 proximity stores in Canada, a program which it began testing in the Spring of this year. Project Guides are specially-trained associates who walk customers through projects. They can provide a range of services: advice on product selection, trends, technical advice, information on financing options, and can help to co-ordinate installed sales and services. Customers may make appointments with Project Guides online or instore.

The announcement of the rollout came on the heels of Lowe’s opening stores in Canada. However, the new service is a direct response to customer demand, says Robert Dutton, president and CEO of RONA. “The RONA brand was always synonymous with service. We decided to up the ante by dedicating experienced staff to helping customers with their home improvement projects…This is something our customers have been asking for,” he said in a prepared statement.

Top

Big box growth slows in 2007, new study reveals


SPECIAL REPORT — Throughout the first decade of their existence, big boxes grew at a heady rate, some years by as much as 30%-50% year-over-year. But as the market has matured, the rate has been slowing, according to the HARDLINES Annual Big Box Report.

From 1995 to 2000, the number of big boxes rose from 32 to 122; by an average of 18 new stores annually. From 2001 to 2006, the rate of openings actually increased, to an average of 18.4 stores per year.

In 1999 and 2000, big boxes took a 23% share of the market. But by 2004, annual sales increases had slipped to single-digits. Since 2002, the market share of the big boxes within the overall Canadian home improvement market has been stalled at between 21% and 22%.

(The Big Box Report is now available in the latest issue of our sister publication, HARDLINES Quarterly Report. click here for more information,)

Top

Bed Bath & Beyond opens first Canadian store


RICHMOND HILL, ON — Bed Bath & Beyond opened its first Canadian store here on Dec. 7, offering consumers high-end housewares, gift and décor items, bed and bath accessories, premium dinnerware and window treatments. The giant retailer is hoping that consumers on this side of the border will respond to brands unfamiliar to many Canadians, such as SimpleHuman, which makes sleek storage, waste, and recycling units, and OXO kitchen gadgets. The 34,000-square-foot store is located in a power centre that includes a Sam’s Club, Best Buy and Staples, close to an area that is being rapidly developed with new housing.

Top

Classifieds

 

The MIBRO Group is a leading supplier of Power Tool Accessories, Chain & Chain Accessories, Rope & Cordage, and Lawn & Garden Products.

MIBRO is proud to be a winner of the Canada’s 50 Best Managed Companies award. Check us out at www.mibro.com

We currently have an opening for an experienced National Account Manager, to sell to and manage major retail accounts in Canada and the U.S.

As the ideal candidate you have:

  • 5+ years experience in selling consumer products to Key Accounts in the retail sector
  • Intermediate to Advanced level proficiency in MS Office
  • Ability and willingness to travel
  • Strong verbal/written communication and presentation skills
  • Excellent analytical, organizational, and follow-up skills.
  • Excellent project management and problem-solving skills.
  • Systems and procedures oriented.

Please submit your resume hrc@mibro.com  

We thank all candidates for their interest, however, only those under serious consideration will be contacted.

 

Marketplace 



Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@HARDLINES.ca


To ensure you receive your HARDLINES newsletter each week, please add admin@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable? You can read it online instead .
Publishing Details:

HARDLINES is published weekly (except monthly in December and August) by HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V9

© 2007 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ; Phone: 416.489.3396; Fax: 416.489.6154

Beverly Allen, Publisher – bev@HARDLINES.ca
Vicky Sanderson – Editor – vicky@HARDLINES.ca
Michael McLarney – President – mike@HARDLINES.ca
Brady Peever – Circulation Manager – brady@HARDLINES.ca

The HARDLINES “Fair Play” Policy:

Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair!

Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!
Subscription:

$265 (Canadian subscribers add $15.90 GST = $280.90 per year/ GST #13987 0398 RT).

Secondary subscriptions at the same office are only $42 (Canadian subscribers add $2.52 GST = $44.52).

Ask about our reduced rate for branch offices.

You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

************************************
Whatever you celebrate at this time of year, the HARDLINES team wishes you a safe and happy holiday. See you all on Jan. 8, 2008.
************************************

Lowe’s is here – are you ready? The incredible Big Box Report in the 4Q 2007 edition of HARDLINES Quarterly Report delivers the in-depth information and analysis you need to succeed in the new retail environment. To order your copy, call Brady TODAY at 416-489-3396
click here for more info.

 

COMPANIES IN THE NEWS

VANCOUVER — Canfor Corp., pressed by poor lumber markets and a strong Canadian dollar, will lay off 300 employees at four sawmills in British Columbia, reducing annual lumber production by 355 million board feet. The company will also close its panel and fibre mill in January, 2008, eliminating another 126 jobs.
_________________________________________
VANCOUVER — Citing concerns over continued loss of earnings, Futura Corp., the income fund that owns CanWel, is calling for a special meeting of wire construction product-maker Tree Island Wire Fund unitholders. Operating profits for the fund dropped 87% during the nine months ending Sept. 30. Futura, possessing approximately 19.9% of the total outstanding units of Tree Island, is the largest unitholder of Island. Amar Doman, president and CEO of Futura, blames the “dismal performance” on a flawed strategy by “certain members” of the current board.
_________________________________________

TORONTO — Mario Pilozzi, Wal-Mart Canada’s chief executive officer, is retiring. Pilozzi is credited with growing the company from a 122-store chain with annual sales of roughly $1 billion to a 305-store juggernaut with annual sales of $14.8 billion. He will be replaced by David Cheesewright, who served as COO for Wal-Mart Canada from 2004 to 2005 and is currently COO for ASDA, Wal-Mart’s British grocery company.
_________________________________________

BOUCHERVILLE, QC — RONA has chosen two new marketing and communications partners. Cundari has been chosen as the company’s national brand agency, and will be responsible for developing marketing communications for the RONA corporate brand, tactical and promotional programming, customer relationship marketing initiatives related to the Air Miles reward program, and RONA’s Olympic and Paralympic sponsorship. Saint-Jacques Vallee Young & Rubicam has been selected for the 15-store network of Reno-Depot in Quebec.
_________________________________________

SHERBROOKE, QC — Shermag, which manufactures residential furniture, will close plants in Dudswell (Bishopton) and Placages Lennox, Cookshire-Eaton, QC and Edmundston and Saint-Francois-de-Madawaska, NB. The move, which company officials say comes in response to a crisis created by the rising Canadian dollar and off-shore competition, will affect 320 employees, and bring Shermag’s total employees to 750.
_________________________________________

DELSON, QC — Wood and construction material distributor Goodfellow has become the exclusive Canadian distributor of MultiLook Laminate Flooring products, which are made entirely in Canada. Uniboard, which makes the product, chose Goodfellow in July to relaunch the line, which now has 25 new models.
_________________________________________

LONGUEUIL, QC — Steve Jacques, general manager of Coop des Cantons (Coaticook), has won the eighth prize drawn as part of the “50 Years of Quart de Rond” contest sponsored by les Centres de formation du transport routier Saint-Jerome and Charlesbourg, Maia Home Products Inc., RDTS/RDTM and AFA Forest Products Inc. Winners receive a $500 gift certificate for a weekend for two at any resort in Quebec.
_________________________________________

BROSSARD, QC — The RONA store here has relocated to the Quartier DIX30 lifestyle shopping centre. The new 120,000-square-foot big box, which was officially opened last week, includes 90,000 square feet of retail space, a 27,000-square-foot lumberyard and a 3,000- square-foot greenhouse. RONA also opened another new store in London, ON on Dec. 4.
_________________________________________

ISSAQUAH, WA — Costco saw net sales for the first quarter of fiscal 2008, which ended Nov. 25, increase 12% to $15.47 billion. Net same-store sales increased 8%, boosted by gas prices. Strong foreign exchange rates, particularly in Canada and the U.K., positively impacted the first quarter’s international same-store sales results, which were up 17%.

 

People on the move

At its November show for dealers, BMR le groupe announced several executive level changes. Jean St. Maurice was promoted to vice-president…Jean Falardeau is now vice-president of operations… Martin Juneau is VP, finance and Christian Nadeau has been promoted to the position of vice-president, hardware.
_________________________________________
John Taggart has been named national director product management for CanWel Building Materials Division. Taggart, who came to CanWel in 2005, will oversee CanWel’s national product management group.
_________________________________________

Michael Storfer will head up RONA’s commercial and professional division. Storfer joined RONA as president of plumbing specialist Noble Trade when that company was acquired earlier this year. In his new role, he will have overall responsibility for the Noble Trade banner and building materials specialist chains Curtis Lumber, Materiaux Coupal and Dick’s Lumber, and for RONA’s existing commercial and institutional sales team.
_________________________________________

Mike Frame, formerly with Castle Building Centres, is now general manager at BMF, Burlington Merchandising and Fixtures. (905-332-6652)
_________________________________________

Brad Dixon has returned to IRLY Distributors as business development manager.  Dixon worked at IRLY for 15 years before moving to King Marketing for two years as western sales manager. (604-596-1551)
_________________________________________

TIM-BR MARTS Ltd. has hired Craig Malone as controller for its Calgary head office. He will replace Scott Friesen, who departs in February, 2008 to become the vice-president of finance for Shoemaker Drywall Supplies Ltd…Mike Powell has been hired as vice-president of finance. Previously, he was with IKO Industries, Totem Building Supplies Ltd., BURNCO Rock Products and most recently served as VP and general manager for Star Building Materials Ltd.

Economic Indicators

November housing starts stayed even at 227,900 units. Urban singles rose 12.8% to 95,400 units, while multiple starts fell 9.8% to 96,600 units. Urban single starts were up in all except the Prairie Provinces, with the biggest gains coming in Ontario and British Columbia, 12.7% and 16.9% respectively. Nationally, multi-family permits rose 21.8% to $1.6 billion, while single-family permit values fell 10.6% to $2.4 billion. The biggest growth was in British Columbia, where housing permits rose 38% to $848 million. Ontario saw the steepest decline, with permits falling 10.9%. Alberta’s hot market also showed signs of cooling, with residential intentions falling 19%. (StatsCan)
 
_________________________________________

New housing prices slowed in October, the 14th month in which they have either dipped or remained steady. Selling prices increased 6.1% between October 2006 and October 2007, compared with a 6.2% year-over-year increase in September and was just half the August rate of 12.1%. Saskatoon again led the country, with the largest year-over-year price increase of 47.9%. (StatsCan)

Beverly Allen, Publisher
Vicky Sanderson, Editor
John Caulfield, Contributing Editor
Phone: 416-489-3396
Email: bev@hardlines.ca
December 17, 2007, Vol. xiii, #48

 

In This Issue

“The only true gift is a portion of yourself.” (Ralph Waldo Emerson, 1803 – 1882)

Home Depot Canada’s number-two exec departs

TORONTO — Harry Taylor, vice-president in charge of operations for Home Depot Canada, has left the company abruptly. The departure came as a surprise, as he was assumed by many people, both inside and outside of the company, as the next in line for the top job at Home Depot Canada.
Taylor joined the Canadian division in November 2006, in the newly created position of vice-president operations. He came up from Home Depot’s head office in Atlanta, where he was senior vice-president of finance for all stores. Taylor’s role in Canada was a diversified one: he handled store operations, services, logistics, asset protection, construction and real estate.

His appointment was pivotal to a strategy that would enable Home Depot Canada president Annette Verschuren to devote more time to her new job as head of Home Depot in Asia. No replacement for him has been named as yet.

Top

Lowe’s opens first Canadian stores

SPECIAL REPORT — Lowe’s Canada opened the first three of its much-anticipated Canadian stores on Dec. 10 at locations in Brantford, Hamilton and South Brampton, ON. During a pre-opening tour given to HARDLINES by Alan Huggins, vice-president of store operations for Lowe’s Canada, it was apparent that the Lowe’s retail format here mirrors that found in the U.S. – with a few notable tweaks.
Lowe’s Canadian stores will carry more lighting fixtures than do U.S. locations – about six bays compared to two or three. Flooring departments will also have a wider selection of both in-stock product and such specialty items as cork and bamboo.

But many of the hallmarks of the 117,000-square-foot Brampton store will be familiar to those who’ve seen Lowe’s stores south of the border, including uncluttered aisles, flattering display lighting, stylish wood fixtures and lots of informational and how-to signage. There are innovative display touches, including a revolving carousel for lampshades that shoppers can pull out and turn to view a variety of shades, and a kitchen vignette that allows customers to turn on different lighting options. A 5,000-square-foot major appliance department (compared to between 2,000 and 3,000 square feet in Home Depot’s new-format stores) includes such high-end brands as Bosch and Miele, not seen at other chains.

Lowe’s is also hoping to distinguish itself with Canadian consumers by offering better service than its competition. Huggins told HARDLINES that each store put staff through a total of 10,000 hours of training in the three weeks leading up to the grand opening.

Service is also a major focus of the company’s broadcast media campaign, telling customers about its practice of opening a new cash when there are three or more customers waiting in line, and about Lowe’s “help” button, which is supposed to summon an associate within 60 seconds of being pushed.

Lowe’s will open three more stores — in Toronto’s east end, East Gwillimbury, and North Brampton, ON. — in January, 2008. A fifth store will open in Maple, ON in February, 2008.

Top

Home Depot launches new-format store


RICHMOND HILL, ON — Home Depot has opened a new project-oriented store here, which the retailer says will deliver both inspiration and information to consumers. Store design is based on a hub and spoke model, says Jeff Kinnaird, who gave HARDLINES a pre-opening store tour. “It’s all about ensuring the customers can get the know-how and confidence they need to do a DIY project, or to have the information they need for an installed project,” he said.

A similar store in Markham, ON will open in 2Q 2008 and three more new-format stores will follow before year’s end. Two of those will be renovations of existing stores, and the other will be a new location.

The entrance to the 115,000-square-foot big box is anchored by a main information desk, behind which sits an office for eight project managers. That’s three more than the typical Home Depot store, according to Kinnaird. Just beyond that is an area for workshops and seminars on both DIY and installed jobs, although Home Depot is currently revamping its seminar program. Four other service desks — décor, building, garden and contractors sales — are located throughout the store.

The heavier focus on home decoration is evident in the increased number of décor vignettes throughout the store, including two near the store entrance, which Kinnaird says will change frequently.

Each centre has a dedicated staff trained in that project area, and an interactive information kiosk that is tied to Home Depot’s web offerings. Customers can use the kiosks to get ideas, do research and print off how-to project directions.

A new customer queuing system has been implemented in the paint department, and the tool corral has been opened up and simplified. The new design also includes how-to vignettes, enhanced instructional signage and 25 “help” buttons located in high-traffic areas.

Top

RONA rolls out Project Guide program

BOUCHERVILLE, QC — RONA has officially launched its Project Guide service across its 77 big-box stores and in approximately 100 proximity stores in Canada, a program which it began testing in the Spring of this year. Project Guides are specially-trained associates who walk customers through projects. They can provide a range of services: advice on product selection, trends, technical advice, information on financing options, and can help to co-ordinate installed sales and services. Customers may make appointments with Project Guides online or instore.

The announcement of the rollout came on the heels of Lowe’s opening stores in Canada. However, the new service is a direct response to customer demand, says Robert Dutton, president and CEO of RONA. “The RONA brand was always synonymous with service. We decided to up the ante by dedicating experienced staff to helping customers with their home improvement projects…This is something our customers have been asking for,” he said in a prepared statement.

Top

Big box growth slows in 2007, new study reveals


SPECIAL REPORT — Throughout the first decade of their existence, big boxes grew at a heady rate, some years by as much as 30%-50% year-over-year. But as the market has matured, the rate has been slowing, according to the HARDLINES Annual Big Box Report.

From 1995 to 2000, the number of big boxes rose from 32 to 122; by an average of 18 new stores annually. From 2001 to 2006, the rate of openings actually increased, to an average of 18.4 stores per year.

In 1999 and 2000, big boxes took a 23% share of the market. But by 2004, annual sales increases had slipped to single-digits. Since 2002, the market share of the big boxes within the overall Canadian home improvement market has been stalled at between 21% and 22%.

(The Big Box Report is now available in the latest issue of our sister publication, HARDLINES Quarterly Report. click here for more information,)

Top

Bed Bath & Beyond opens first Canadian store


RICHMOND HILL, ON — Bed Bath & Beyond opened its first Canadian store here on Dec. 7, offering consumers high-end housewares, gift and décor items, bed and bath accessories, premium dinnerware and window treatments. The giant retailer is hoping that consumers on this side of the border will respond to brands unfamiliar to many Canadians, such as SimpleHuman, which makes sleek storage, waste, and recycling units, and OXO kitchen gadgets. The 34,000-square-foot store is located in a power centre that includes a Sam’s Club, Best Buy and Staples, close to an area that is being rapidly developed with new housing.

Top

Classifieds

 

The MIBRO Group is a leading supplier of Power Tool Accessories, Chain & Chain Accessories, Rope & Cordage, and Lawn & Garden Products.

MIBRO is proud to be a winner of the Canada’s 50 Best Managed Companies award. Check us out at www.mibro.com

We currently have an opening for an experienced National Account Manager, to sell to and manage major retail accounts in Canada and the U.S.

As the ideal candidate you have:

  • 5+ years experience in selling consumer products to Key Accounts in the retail sector
  • Intermediate to Advanced level proficiency in MS Office
  • Ability and willingness to travel
  • Strong verbal/written communication and presentation skills
  • Excellent analytical, organizational, and follow-up skills.
  • Excellent project management and problem-solving skills.
  • Systems and procedures oriented.

Please submit your resume hrc@mibro.com  

We thank all candidates for their interest, however, only those under serious consideration will be contacted.

 

Marketplace



Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@HARDLINES.ca


To ensure you receive your HARDLINES newsletter each week, please add admin@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable? You can read it online instead .
Publishing Details:

HARDLINES is published weekly (except monthly in December and August) by HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V9

© 2007 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ; Phone: 416.489.3396; Fax: 416.489.6154

Beverly Allen, Publisher – bev@HARDLINES.ca
Vicky Sanderson – Editor – vicky@HARDLINES.ca
Michael McLarney – President – mike@HARDLINES.ca
Brady Peever – Circulation Manager – brady@HARDLINES.ca

The HARDLINES “Fair Play” Policy:

Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair!

Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!
Subscription:

$265 (Canadian subscribers add $15.90 GST = $280.90 per year/ GST #13987 0398 RT).

Secondary subscriptions at the same office are only $42 (Canadian subscribers add $2.52 GST = $44.52).

Ask about our reduced rate for branch offices.

You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

************************************
Whatever you celebrate at this time of year, the HARDLINES team wishes you a safe and happy holiday. See you all on Jan. 8, 2008.
************************************

Lowe’s is here – are you ready? The incredible Big Box Report in the 4Q 2007 edition of HARDLINES Quarterly Report delivers the in-depth information and analysis you need to succeed in the new retail environment. To order your copy, call Brady TODAY at 416-489-3396
click here for more info.

 

COMPANIES IN THE NEWS

VANCOUVER — Canfor Corp., pressed by poor lumber markets and a strong Canadian dollar, will lay off 300 employees at four sawmills in British Columbia, reducing annual lumber production by 355 million board feet. The company will also close its panel and fibre mill in January, 2008, eliminating another 126 jobs.
_________________________________________
VANCOUVER — Citing concerns over continued loss of earnings, Futura Corp., the income fund that owns CanWel, is calling for a special meeting of wire construction product-maker Tree Island Wire Fund unitholders. Operating profits for the fund dropped 87% during the nine months ending Sept. 30. Futura, possessing approximately 19.9% of the total outstanding units of Tree Island, is the largest unitholder of Island. Amar Doman, president and CEO of Futura, blames the “dismal performance” on a flawed strategy by “certain members” of the current board.
_________________________________________

TORONTO — Mario Pilozzi, Wal-Mart Canada’s chief executive officer, is retiring. Pilozzi is credited with growing the company from a 122-store chain with annual sales of roughly $1 billion to a 305-store juggernaut with annual sales of $14.8 billion. He will be replaced by David Cheesewright, who served as COO for Wal-Mart Canada from 2004 to 2005 and is currently COO for ASDA, Wal-Mart’s British grocery company.
_________________________________________

BOUCHERVILLE, QC — RONA has chosen two new marketing and communications partners. Cundari has been chosen as the company’s national brand agency, and will be responsible for developing marketing communications for the RONA corporate brand, tactical and promotional programming, customer relationship marketing initiatives related to the Air Miles reward program, and RONA’s Olympic and Paralympic sponsorship. Saint-Jacques Vallee Young & Rubicam has been selected for the 15-store network of Reno-Depot in Quebec.
_________________________________________

SHERBROOKE, QC — Shermag, which manufactures residential furniture, will close plants in Dudswell (Bishopton) and Placages Lennox, Cookshire-Eaton, QC and Edmundston and Saint-Francois-de-Madawaska, NB. The move, which company officials say comes in response to a crisis created by the rising Canadian dollar and off-shore competition, will affect 320 employees, and bring Shermag’s total employees to 750.
_________________________________________

DELSON, QC — Wood and construction material distributor Goodfellow has become the exclusive Canadian distributor of MultiLook Laminate Flooring products, which are made entirely in Canada. Uniboard, which makes the product, chose Goodfellow in July to relaunch the line, which now has 25 new models.
_________________________________________

LONGUEUIL, QC — Steve Jacques, general manager of Coop des Cantons (Coaticook), has won the eighth prize drawn as part of the “50 Years of Quart de Rond” contest sponsored by les Centres de formation du transport routier Saint-Jerome and Charlesbourg, Maia Home Products Inc., RDTS/RDTM and AFA Forest Products Inc. Winners receive a $500 gift certificate for a weekend for two at any resort in Quebec.
_________________________________________

BROSSARD, QC — The RONA store here has relocated to the Quartier DIX30 lifestyle shopping centre. The new 120,000-square-foot big box, which was officially opened last week, includes 90,000 square feet of retail space, a 27,000-square-foot lumberyard and a 3,000- square-foot greenhouse. RONA also opened another new store in London, ON on Dec. 4.
_________________________________________

ISSAQUAH, WA — Costco saw net sales for the first quarter of fiscal 2008, which ended Nov. 25, increase 12% to $15.47 billion. Net same-store sales increased 8%, boosted by gas prices. Strong foreign exchange rates, particularly in Canada and the U.K., positively impacted the first quarter’s international same-store sales results, which were up 17%.

 

People on the move

At its November show for dealers, BMR le groupe announced several executive level changes. Jean St. Maurice was promoted to vice-president…Jean Falardeau is now vice-president of operations… Martin Juneau is VP, finance and Christian Nadeau has been promoted to the position of vice-president, hardware.
_________________________________________
John Taggart has been named national director product management for CanWel Building Materials Division. Taggart, who came to CanWel in 2005, will oversee CanWel’s national product management group.
_________________________________________

Michael Storfer will head up RONA’s commercial and professional division. Storfer joined RONA as president of plumbing specialist Noble Trade when that company was acquired earlier this year. In his new role, he will have overall responsibility for the Noble Trade banner and building materials specialist chains Curtis Lumber, Materiaux Coupal and Dick’s Lumber, and for RONA’s existing commercial and institutional sales team.
_________________________________________

Mike Frame, formerly with Castle Building Centres, is now general manager at BMF, Burlington Merchandising and Fixtures. (905-332-6652)
_________________________________________

Brad Dixon has returned to IRLY Distributors as business development manager.  Dixon worked at IRLY for 15 years before moving to King Marketing for two years as western sales manager. (604-596-1551)
_________________________________________

TIM-BR MARTS Ltd. has hired Craig Malone as controller for its Calgary head office. He will replace Scott Friesen, who departs in February, 2008 to become the vice-president of finance for Shoemaker Drywall Supplies Ltd…Mike Powell has been hired as vice-president of finance. Previously, he was with IKO Industries, Totem Building Supplies Ltd., BURNCO Rock Products and most recently served as VP and general manager for Star Building Materials Ltd.

Economic Indicators

November housing starts stayed even at 227,900 units. Urban singles rose 12.8% to 95,400 units, while multiple starts fell 9.8% to 96,600 units. Urban single starts were up in all except the Prairie Provinces, with the biggest gains coming in Ontario and British Columbia, 12.7% and 16.9% respectively. Nationally, multi-family permits rose 21.8% to $1.6 billion, while single-family permit values fell 10.6% to $2.4 billion. The biggest growth was in British Columbia, where housing permits rose 38% to $848 million. Ontario saw the steepest decline, with permits falling 10.9%. Alberta’s hot market also showed signs of cooling, with residential intentions falling 19%. (StatsCan)

_________________________________________

New housing prices slowed in October, the 14th month in which they have either dipped or remained steady. Selling prices increased 6.1% between October 2006 and October 2007, compared with a 6.2% year-over-year increase in September and was just half the August rate of 12.1%. Saskatoon again led the country, with the largest year-over-year price increase of 47.9%. (StatsCan)

Dec. 3, 2007


Beverly Allen, Publisher
Vicky Sanderson, Editor
John Caulfield, Contributing Editor
Phone: 416-489-3396
Email: bev@hardlines.ca
Dec 3rd , 2007, Vol. xiii, #47

 

In This Issue

“Men travel faster now, but I do not know if they go to better things.”
Willa Cather (American novelist, 1892 – 1980)

Lowe’s Canada launches broadcast media campaign

TORONTO
Lowe’s Canada has rolled out a series of four television ads in advance of the openings of its first Canadian stores, which HARDLINES has learned will happen Dec. 10 at the retailer’s Brantford, Hamilton and Brampton, ON locations. The ads, created by BBDO Windsor, started running Nov. 26. They all show Lowe’s Canada employees preparing for the arrival of customers by practicing good customer service, and each spot refers to “every day low prices”.
Lowe’s plans for its grand openings include appearances by as-yet-unnamed CFL players and celebrities. The Lowe’s-sponsored NASCAR Team 48 display car will also be on show, and a grand opening sweepstakes contest will offer consumers a chance to win prizes. The day following the Lowe’s openings, Home Depot will unveil a new-concept store in Richmond Hill, ON. It is expected to take further the project-oriented format first introduced last year at stores in East York and Mississauga, ON. As reported in HARDLINES QUARTERLY REPORT (1Q 2007), the latter features new lines of merchandising, signage, and customer service concepts designed to encourage consumers to use Home Depot for every step of a maintenance, renovation or décor project.

(Hardlines TV will be at a pre-opening media tour of one of Lowe’s first Canadian stores later this week. To take your own virtual store tour, keep checking Hardlines.com.)

Top

Lowe’s, RONA have presence at builder show

TORONTO
Construct Canada, the trade expo for companies trying to sell their wares to contractors, builders, and repair and maintenance professionals, is also attracting home improvement retailers that want a share of this lucrative market. RONA inc. exhibited for the first time at the show, held at the Toronto Metro Convention Centre Nov. 28-30. There, Canada’s number-two home improvement retailer was actively promoting its industrial-commercial-institutional (ICI) division to contractors, property managers and building supervisors. It had a large booth that featured its Business Solutions services, under the slogan “Design at Low Cost” as well as showcasing products from some of its key vendors, such as faucets from Belanger and commercial property items such as multiple-unit mail boxes by Cendrex. While RONA’s main competitor, Home Depot Canada, was not present (HD Supply, formerly owned by HD, was, however), Canada’s newcomer to the home improvement scene, Lowe’s, had a small booth at the very back of the show, where vp Allen Huggins was on hand to talk about Lowe’s service commitment to passersby.

The two companies offered a study in contrasts. RONA was out to make a big splash, with as many as 15 people in its booth on day one of the show. Huggins, with one colleague on hand, was simply chatting up Lowe’s “Pro Services” program and commercial credit card. Taking a low-key approach, Huggins and his team handed out photocopied Mapquest maps of its new-store locations, underlined by a customer service message. “At Lowe’s we’re all about customer service,” he said.

Top

Some Wal-Mart stores offer 24-hour holiday shopping


MISSISSAUGA — Eighty Wal-Mart stores in Canada will remain open 24 hours a day until Christmas Eve, a 25% increase in the number of stores that participated in the extended hours program last year.

Wal-Mart began testing extended holiday and back-to-school shopping periods in 2005. At that time, the company thought the idea would be a novelty. But full-day shopping has become increasingly common, and Wal-Mart recently implemented a 24-hour schedule year-round at a Winnipeg store. The program has been modified in parts of Manitoba and New Brunswick, where bylaws related to Sunday shopping prevent full-day openings.

The desire to make shopping easier for time-starved consumers is behind the extended hours.“We hear again and again, the single most meaningful change we can make for holiday shoppers is to deliver convenience. What’s more convenient than a store open whenever you’re ready to shop?” Sylvain Prud’homme, Wal-Mart Canada’s senior vice-president of operations, said in a statement.

Top

Sears offers to purchase Restoration Hardware


HOFFMAN ESTATES, IL — Sears Holdings has offered to purchase Restoration Hardware, the home-furnishings and décor dealer based in Corte Madera, CA, for $296 million, or $6.75 per share, a nickel more than the purchase price that Restoration Hardware had already agreed to from another bidder, the private equity firm Catterton Partners. The Wall Street Journal reports that Restoration Hardware will provide Sears with confidential financial information it has requested.

Sears reportedly has $2.6 billion in cash on hand, and already owns nearly one-seventh of Restoration’s outstanding shares of common stock, which it purchased during the past quarter. Restoration Hardware operates 110 stores that, through the first half of its fiscal year, generated $325.9 million in sales but reported a net loss of $21.7 million. During this period, the company extended its catalogue to include bed and bath products.

Industry watchers have expressed surprise at Sears Holdings’ move on the specialty dealer, whose custom base doesn’t match those of Sears or Kmart. Forbes quotes one analyst who calls the bid “insane” because it weakens Sears’ efforts to turn around its own retail entities.

(For Sears Holdings’ 3Q financial results, see Companies in the News.)

Top

Wolseley announces more cuts for North America

LONDON — Wolseley plc, the giant building products distributor based here, announced last week that it planned to cut another 1,300 people from the ranks of its North American operations, which include the pro dealer chain Stock Building Supply and the plumbing distributor Ferguson Enterprises.

These cuts would be on top of the 1,700-person reduction the company made in the previous three months. Wolseley expects the move will save the company £60 million annually. After making these latest cuts, Wolseley will have reduced Stock’s workforce by one-third, and Ferguson’s by more than 10%, from their respective peaks.

“The Group continues to take swift and decisive action in the more challenging business conditions,” says Chip Hornsby, Wolseley’s Group CEO. He pointed specifically to the slow U.S. housing market and the weakness of the dollar as contributing factors.

During the three months ended Oct. 31, Wolseley’s revenue in North America fell by 10% and its operating profit was off 30%. Stock reported a net loss in the quarter, and its sales for the quarter were off 25%.

While Wolseley doesn’t expect further cuts will be needed, it doesn’t expect the economy to improve much, either. “In the USA, the housing market is likely to deteriorate further until the current high levels of unsold inventory have declined and the full effects of problems in the subprime market have been assimilated,” it states in its interim report.

Top

Classifieds


 

The MIBRO Group is a leading supplier of Power Tool Accessories, Chain & Chain Accessories, Rope & Cordage, and Lawn & Garden Products.

MIBRO is proud to be a winner of the Canada’s 50 Best Managed Companies award. Check us out at www.mibro.com

We currently have an opening for an experienced National Account Manager, to sell to and manage major retail accounts in Canada and the U.S.

As the ideal candidate you have:

  • 5+ years experience in selling consumer products to Key Accounts in the retail sector
  • Intermediate to Advanced level proficiency in MS Office
  • Ability and willingness to travel
  • Strong verbal/written communication and presentation skills
  • Excellent analytical, organizational, and follow-up skills.
  • Excellent project management and problem-solving skills.
  • Systems and procedures oriented.

Please submit your resume hrc@mibro.com  

We thank all candidates for their interest, however, only those under serious consideration will be contacted.

 

 

 

Marketplace 



Sell your company – or buy one – with Hardlines Classifieds!
Do your executive search, find new lines or get new reps in the Hardlines Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca


To ensure you receive your Hardlines newsletter each week, please add admin@hardlines.ca to your address book.

Did your email system make this newsletter unreadable? You can read it online instead .
Publishing Details:

Hardlines is published weekly (except monthly in December and August) by HARDLINES Inc.

Hardlines
360 Dupont Street, Toronto, Ontario M5R 1V9

© 2007 by HARDLINES Inc.
HARDLINES™ the electronic newsletter hardlines.ca ; Phone: 416.489.3396; Fax: 416.489.6154

Beverly Allen, Publisher – bev@hardlines.ca
Vicky Sanderson – Editor – vicky@hardlines.ca
Michael McLarney – President – mike@hardlines.ca
Brady Peever – Circulation Manager – brady@hardlines.ca

The Hardlines “Fair Play” Policy:

Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair!

Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
Subscription:

$265 (Canadian subscribers add $15.90 GST = $280.90 per year/ GST #13987 0398 RT).

Secondary subscriptions at the same office are only $42 (Canadian subscribers add $2.52 GST = $44.52).

Ask about our reduced rate for branch offices.

You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to Hardlines.

HARDLINES holiday publication schedule: no issues on Dec. 10 and 24, 2007, and no issue on Jan. 1, 2008. But because news never sleeps, look for bulletins on breaking stories later this week.
 
HARDLINES Inc. has relocated its World Headquarters to 360 Dupont St., Toronto, ON, M5R 1V9. Our phone number remains the same (416.489.3396). From the new, larger space, we’ll bring you more indepth news, information and analysis through HARDLINES publications. We’ll also continue to provide NRHA Canada’s retail training and support programs, and grow our consumer website, LoveMyPlace.com

 

COMPANIES IN THE NEWS

RICHMOND HILL, ON — Bed Bath & Beyond will open its first Canadian store here on Dec. 7. Bed Bath & Beyond is a Union, NJ-based chain of superstores that sells better-quality home furnishing products. In the U.S., it has more than 800 stores, under the Bed Bath & Beyond, Christmas Tree Shop and Harmon banners, in 48 states, the District of Columbia and Puerto Rico. Most recently, it added buybuy BABY, a Garden City, NY-based retailer of infant and toddler merchandise that has eight stores in Maryland, New Jersey, New York and Virginia. Bed Bath & Beyond, which employs more than 35,000 associates, had sales of $6.6 billion in fiscal 2006, a 13.9% increase over the previous year.
_________________________________________
CALGARY — RONA opened its newest store here last week, a 100,000-square-foot big box that includes a 3,000-square-foot greenhouse, a 20,000-square-foot outdoor garden centre and a 15,000-square-foot, drive-through lumberyard. The new location marks RONA’s 44th point of sale in Alberta, which it entered in 2001 with the acquisition of Revy stores. In 2004, RONA opened a 320,000-square-foot distribution centre here to serve as the main supply hub for its network of stores in Western Canada. According to HARDLINES QUARTERLY REPORT’S big box report (available next week) RONA is slated to open five more stores before year’s end.
_________________________________________

VANCOUVER — Canadian Tire’s bid to build a store in Vancouver has been narrowly approved by City Council here, according to the Vancouver Sun. The win comes after a two-year struggle with local opponents to the plan, which critics say is environmentally unfriendly. They also argued it would increase traffic and hurt other local merchants. Canadian Tire has confirmed that local traffic would increase by about 7,500 vehicles each weekday, but insists the store will be its greenest in Canada.
_________________________________________

WATERDOWN, ON — Hudson’s Bay Co. has opened a 120,000-square-foot Zellers here that it says will be a model of sustainability. The new facility will include energy-producing windmills and an automated energy management system.
_________________________________________

MONTREAL — Hurt by a strong dollar and low lumber prices, Tembec is exploring ways to improve its ailing capital structure and liquidity, including the possible sale of non-core assets, cost cutting, and debt refinancing, according to the Canadian Press. The company, which last week reported net income of $22 million, compared with a year-earlier net loss of $52 million, says strong pulp results were not enough to offset slumping lumber and paper divisions.
_________________________________________

DENVER & mdash; Pro-Build Holdings, the largest pro dealer in the United States, has struck an agreement with the owners of HD Supply to acquire its lumber and building materials businesses, which consist of 39 lumberyards located in the Atlanta market and throughout Florida. Carolyn Atkinson, a spokesperson for Pro-Build, confirmed a previous report quoting an HD Supply source that the latter is selling “substantially all of the assets” of the businesses formerly known as Williams Brothers Lumber, Cox Lumber and Forest Products Materials. Combined, those operations also include 32 truss plants, a construction services division and 10 engineered lumber production facilities.
_________________________________________

HOFFMAN ESTATES, IL — Third-quarter net income for Sears Holdings Corp. dropped to $2 million, compared with net income of $196 million for the same period last year, which included $101 million in pre-tax gains. The year-over-year decline in income is primarily the result of a $223 million drop in gross margin. Sears domestic same-store sales declined 4.2% for the period, while Kmart’s same-store sales dropped 5%. Significant declines were seen in lawn and garden at both formats, which were only partially offset by increased sales of home electronics.
_________________________________________

NEW YORK — A record-breaking $733 million was spent online on Cyber Monday — the electronic equivalent of Black Friday — according to a report on Reuters. Market research firm comScore says online sales that day increased 21% over last year, with a 38% rise in the number of shoppers. The amount spent per buyer, however, dropped by 12%. Web sales in the U.S. are being helped by a strong dollar, which is driving Canadian consumers to look for bargains south of the border at both bricks and mortar locations, and online. Nick Dumitru, principal of Basis, a web marketing firm in Toronto, says that online stores could see a 20% drop in e-retail profits this Christmas season.
_________________________________________

LONDON — While third-quarter group sales for Kingfisher plc were up 6.4%, retail profit was down 1.9%. Sales for B&Q UK, which is in the process of a store renewal program, were up slightly at 0.8%, although same-store sales slipped 0.2%, and company executives are warning of a further softening of sales in the U.K. French sales were up 5.6%, with same-store sales rising by 2.3%. In the rest of Europe, sales were up 18.6%, led by a strong performance in Poland. Asian sales were up 8.6%, but same-store sales were up just 0.4%, a result of a slowdown of new apartment sales in the Chinese market.
_________________________________________

AMSTERDAM Royal Philips Electronics will buy North American lighting company Genlyte Group. Philips, based here, will pay US$2.7 billion for the Louisville, KY-based Genlyte, which manufactures and sells lighting fixtures, controls and related products. The company has a significant presence in the electrical wholesalers, commercial, and industrial markets, and is well-known among architects, engineers, contractors, and building owners. Just under 90% of its revenues for 2006 were related to that sector, while the rest related to high-end residential applications. The transaction should close early in 2008, at which time Genlyte will be integrated into the Luminaires business group within Philips Lighting.
_________________________________________

NEW YORK — New York-based private equity firm Monomoy, which acquired the Anchor Hocking Glass Co. out of Chapter 11 earlier this year, has now bought Indiana Glass Co. and E.O. Brody Co. from Lancaster Colony Corp. Indiana Glass manufactures decorative glassware for the retail, private label and candle/floral market, while E.O. Brody markets and distributes vases made by Indiana Glass to wholesale florists, large floral buying groups and flower shops. The two new companies will merge into Anchor Hocking, which currently employs more than 2,000 people in facilities in Ohio, Pennsylvania and Oklahoma, and has annual sales of $220 million. Canadian subsidiary Anchor Hocking Canada, which is based in Mississauga, ON, sells glassware to such retailers as Canadian Tire, Wal-Mart, Loblaws, Hbc, and Costco.

 

Noted…

Peter Woolford, vice-president of policy development and research for the Retail Council of Canada, told Reuters that Canada Post has seen the volume of shipments for American retailers jump by an estimated 38% this year.

 


Beverly Allen, Publisher
Vicky Sanderson, Editor
John Caulfield, Contributing Editor
Phone: 416-489-3396
Email: bev@hardlines.ca
Dec 3rd , 2007, Vol. xiii, #47

 

In This Issue

“Men travel faster now, but I do not know if they go to better things.”
Willa Cather (American novelist, 1892 – 1980)

Lowe’s Canada launches broadcast media campaign

TORONTO
Lowe’s Canada has rolled out a series of four television ads in advance of the openings of its first Canadian stores, which HARDLINES has learned will happen Dec. 10 at the retailer’s Brantford, Hamilton and Brampton, ON locations. The ads, created by BBDO Windsor, started running Nov. 26. They all show Lowe’s Canada employees preparing for the arrival of customers by practicing good customer service, and each spot refers to “every day low prices”.
Lowe’s plans for its grand openings include appearances by as-yet-unnamed CFL players and celebrities. The Lowe’s-sponsored NASCAR Team 48 display car will also be on show, and a grand opening sweepstakes contest will offer consumers a chance to win prizes. The day following the Lowe’s openings, Home Depot will unveil a new-concept store in Richmond Hill, ON. It is expected to take further the project-oriented format first introduced last year at stores in East York and Mississauga, ON. As reported in HARDLINES QUARTERLY REPORT (1Q 2007), the latter features new lines of merchandising, signage, and customer service concepts designed to encourage consumers to use Home Depot for every step of a maintenance, renovation or décor project.

(Hardlines TV will be at a pre-opening media tour of one of Lowe’s first Canadian stores later this week. To take your own virtual store tour, keep checking Hardlines.com.)

Top

Lowe’s, RONA have presence at builder show

TORONTO
Construct Canada, the trade expo for companies trying to sell their wares to contractors, builders, and repair and maintenance professionals, is also attracting home improvement retailers that want a share of this lucrative market. RONA inc. exhibited for the first time at the show, held at the Toronto Metro Convention Centre Nov. 28-30. There, Canada’s number-two home improvement retailer was actively promoting its industrial-commercial-institutional (ICI) division to contractors, property managers and building supervisors. It had a large booth that featured its Business Solutions services, under the slogan “Design at Low Cost” as well as showcasing products from some of its key vendors, such as faucets from Belanger and commercial property items such as multiple-unit mail boxes by Cendrex. While RONA’s main competitor, Home Depot Canada, was not present (HD Supply, formerly owned by HD, was, however), Canada’s newcomer to the home improvement scene, Lowe’s, had a small booth at the very back of the show, where vp Allen Huggins was on hand to talk about Lowe’s service commitment to passersby.

The two companies offered a study in contrasts. RONA was out to make a big splash, with as many as 15 people in its booth on day one of the show. Huggins, with one colleague on hand, was simply chatting up Lowe’s “Pro Services” program and commercial credit card. Taking a low-key approach, Huggins and his team handed out photocopied Mapquest maps of its new-store locations, underlined by a customer service message. “At Lowe’s we’re all about customer service,” he said.

Top

Some Wal-Mart stores offer 24-hour holiday shopping


MISSISSAUGA — Eighty Wal-Mart stores in Canada will remain open 24 hours a day until Christmas Eve, a 25% increase in the number of stores that participated in the extended hours program last year.

Wal-Mart began testing extended holiday and back-to-school shopping periods in 2005. At that time, the company thought the idea would be a novelty. But full-day shopping has become increasingly common, and Wal-Mart recently implemented a 24-hour schedule year-round at a Winnipeg store. The program has been modified in parts of Manitoba and New Brunswick, where bylaws related to Sunday shopping prevent full-day openings.

The desire to make shopping easier for time-starved consumers is behind the extended hours.“We hear again and again, the single most meaningful change we can make for holiday shoppers is to deliver convenience. What’s more convenient than a store open whenever you’re ready to shop?” Sylvain Prud’homme, Wal-Mart Canada’s senior vice-president of operations, said in a statement.

Top

Sears offers to purchase Restoration Hardware


HOFFMAN ESTATES, IL — Sears Holdings has offered to purchase Restoration Hardware, the home-furnishings and décor dealer based in Corte Madera, CA, for $296 million, or $6.75 per share, a nickel more than the purchase price that Restoration Hardware had already agreed to from another bidder, the private equity firm Catterton Partners. The Wall Street Journal reports that Restoration Hardware will provide Sears with confidential financial information it has requested.

Sears reportedly has $2.6 billion in cash on hand, and already owns nearly one-seventh of Restoration’s outstanding shares of common stock, which it purchased during the past quarter. Restoration Hardware operates 110 stores that, through the first half of its fiscal year, generated $325.9 million in sales but reported a net loss of $21.7 million. During this period, the company extended its catalogue to include bed and bath products.

Industry watchers have expressed surprise at Sears Holdings’ move on the specialty dealer, whose custom base doesn’t match those of Sears or Kmart. Forbes quotes one analyst who calls the bid “insane” because it weakens Sears’ efforts to turn around its own retail entities.

(For Sears Holdings’ 3Q financial results, see Companies in the News.)

Top

Wolseley announces more cuts for North America

LONDON — Wolseley plc, the giant building products distributor based here, announced last week that it planned to cut another 1,300 people from the ranks of its North American operations, which include the pro dealer chain Stock Building Supply and the plumbing distributor Ferguson Enterprises.

These cuts would be on top of the 1,700-person reduction the company made in the previous three months. Wolseley expects the move will save the company £60 million annually. After making these latest cuts, Wolseley will have reduced Stock’s workforce by one-third, and Ferguson’s by more than 10%, from their respective peaks.

“The Group continues to take swift and decisive action in the more challenging business conditions,” says Chip Hornsby, Wolseley’s Group CEO. He pointed specifically to the slow U.S. housing market and the weakness of the dollar as contributing factors.

During the three months ended Oct. 31, Wolseley’s revenue in North America fell by 10% and its operating profit was off 30%. Stock reported a net loss in the quarter, and its sales for the quarter were off 25%.

While Wolseley doesn’t expect further cuts will be needed, it doesn’t expect the economy to improve much, either. “In the USA, the housing market is likely to deteriorate further until the current high levels of unsold inventory have declined and the full effects of problems in the subprime market have been assimilated,” it states in its interim report.

Top

Classifieds


 

The MIBRO Group is a leading supplier of Power Tool Accessories, Chain & Chain Accessories, Rope & Cordage, and Lawn & Garden Products.

MIBRO is proud to be a winner of the Canada’s 50 Best Managed Companies award. Check us out at www.mibro.com

We currently have an opening for an experienced National Account Manager, to sell to and manage major retail accounts in Canada and the U.S.

As the ideal candidate you have:

  • 5+ years experience in selling consumer products to Key Accounts in the retail sector
  • Intermediate to Advanced level proficiency in MS Office
  • Ability and willingness to travel
  • Strong verbal/written communication and presentation skills
  • Excellent analytical, organizational, and follow-up skills.
  • Excellent project management and problem-solving skills.
  • Systems and procedures oriented.

Please submit your resume hrc@mibro.com  

We thank all candidates for their interest, however, only those under serious consideration will be contacted.

 

 

 

Marketplace 



Sell your company – or buy one – with Hardlines Classifieds!
Do your executive search, find new lines or get new reps in the Hardlines Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca


To ensure you receive your Hardlines newsletter each week, please add admin@hardlines.ca to your address book.

Did your email system make this newsletter unreadable? You can read it online instead .
Publishing Details:

Hardlines is published weekly (except monthly in December and August) by HARDLINES Inc.

Hardlines
360 Dupont Street, Toronto, Ontario M5R 1V9

© 2007 by HARDLINES Inc.
HARDLINES™ the electronic newsletter hardlines.ca ; Phone: 416.489.3396; Fax: 416.489.6154

Beverly Allen, Publisher – bev@hardlines.ca
Vicky Sanderson – Editor – vicky@hardlines.ca
Michael McLarney – President – mike@hardlines.ca
Brady Peever – Circulation Manager – brady@hardlines.ca

The Hardlines “Fair Play” Policy:

Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair!

Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
Subscription:

$265 (Canadian subscribers add $15.90 GST = $280.90 per year/ GST #13987 0398 RT).

Secondary subscriptions at the same office are only $42 (Canadian subscribers add $2.52 GST = $44.52).

Ask about our reduced rate for branch offices.

You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to Hardlines.

HARDLINES holiday publication schedule: no issues on Dec. 10 and 24, 2007, and no issue on Jan. 1, 2008. But because news never sleeps, look for bulletins on breaking stories later this week.
 
HARDLINES Inc. has relocated its World Headquarters to 360 Dupont St., Toronto, ON, M5R 1V9. Our phone number remains the same (416.489.3396). From the new, larger space, we’ll bring you more indepth news, information and analysis through HARDLINES publications. We’ll also continue to provide NRHA Canada’s retail training and support programs, and grow our consumer website, LoveMyPlace.com

 

COMPANIES IN THE NEWS

RICHMOND HILL, ON — Bed Bath & Beyond will open its first Canadian store here on Dec. 7. Bed Bath & Beyond is a Union, NJ-based chain of superstores that sells better-quality home furnishing products. In the U.S., it has more than 800 stores, under the Bed Bath & Beyond, Christmas Tree Shop and Harmon banners, in 48 states, the District of Columbia and Puerto Rico. Most recently, it added buybuy BABY, a Garden City, NY-based retailer of infant and toddler merchandise that has eight stores in Maryland, New Jersey, New York and Virginia. Bed Bath & Beyond, which employs more than 35,000 associates, had sales of $6.6 billion in fiscal 2006, a 13.9% increase over the previous year.
_________________________________________
CALGARY — RONA opened its newest store here last week, a 100,000-square-foot big box that includes a 3,000-square-foot greenhouse, a 20,000-square-foot outdoor garden centre and a 15,000-square-foot, drive-through lumberyard. The new location marks RONA’s 44th point of sale in Alberta, which it entered in 2001 with the acquisition of Revy stores. In 2004, RONA opened a 320,000-square-foot distribution centre here to serve as the main supply hub for its network of stores in Western Canada. According to HARDLINES QUARTERLY REPORT’S big box report (available next week) RONA is slated to open five more stores before year’s end.
_________________________________________

VANCOUVER — Canadian Tire’s bid to build a store in Vancouver has been narrowly approved by City Council here, according to the Vancouver Sun. The win comes after a two-year struggle with local opponents to the plan, which critics say is environmentally unfriendly. They also argued it would increase traffic and hurt other local merchants. Canadian Tire has confirmed that local traffic would increase by about 7,500 vehicles each weekday, but insists the store will be its greenest in Canada.
_________________________________________

WATERDOWN, ON — Hudson’s Bay Co. has opened a 120,000-square-foot Zellers here that it says will be a model of sustainability. The new facility will include energy-producing windmills and an automated energy management system.
_________________________________________

MONTREAL — Hurt by a strong dollar and low lumber prices, Tembec is exploring ways to improve its ailing capital structure and liquidity, including the possible sale of non-core assets, cost cutting, and debt refinancing, according to the Canadian Press. The company, which last week reported net income of $22 million, compared with a year-earlier net loss of $52 million, says strong pulp results were not enough to offset slumping lumber and paper divisions.
_________________________________________

DENVER & mdash; Pro-Build Holdings, the largest pro dealer in the United States, has struck an agreement with the owners of HD Supply to acquire its lumber and building materials businesses, which consist of 39 lumberyards located in the Atlanta market and throughout Florida. Carolyn Atkinson, a spokesperson for Pro-Build, confirmed a previous report quoting an HD Supply source that the latter is selling “substantially all of the assets” of the businesses formerly known as Williams Brothers Lumber, Cox Lumber and Forest Products Materials. Combined, those operations also include 32 truss plants, a construction services division and 10 engineered lumber production facilities.
_________________________________________

HOFFMAN ESTATES, IL — Third-quarter net income for Sears Holdings Corp. dropped to $2 million, compared with net income of $196 million for the same period last year, which included $101 million in pre-tax gains. The year-over-year decline in income is primarily the result of a $223 million drop in gross margin. Sears domestic same-store sales declined 4.2% for the period, while Kmart’s same-store sales dropped 5%. Significant declines were seen in lawn and garden at both formats, which were only partially offset by increased sales of home electronics.
_________________________________________

NEW YORK — A record-breaking $733 million was spent online on Cyber Monday — the electronic equivalent of Black Friday — according to a report on Reuters. Market research firm comScore says online sales that day increased 21% over last year, with a 38% rise in the number of shoppers. The amount spent per buyer, however, dropped by 12%. Web sales in the U.S. are being helped by a strong dollar, which is driving Canadian consumers to look for bargains south of the border at both bricks and mortar locations, and online. Nick Dumitru, principal of Basis, a web marketing firm in Toronto, says that online stores could see a 20% drop in e-retail profits this Christmas season.
_________________________________________

LONDON — While third-quarter group sales for Kingfisher plc were up 6.4%, retail profit was down 1.9%. Sales for B&Q UK, which is in the process of a store renewal program, were up slightly at 0.8%, although same-store sales slipped 0.2%, and company executives are warning of a further softening of sales in the U.K. French sales were up 5.6%, with same-store sales rising by 2.3%. In the rest of Europe, sales were up 18.6%, led by a strong performance in Poland. Asian sales were up 8.6%, but same-store sales were up just 0.4%, a result of a slowdown of new apartment sales in the Chinese market.
_________________________________________

AMSTERDAM Royal Philips Electronics will buy North American lighting company Genlyte Group. Philips, based here, will pay US$2.7 billion for the Louisville, KY-based Genlyte, which manufactures and sells lighting fixtures, controls and related products. The company has a significant presence in the electrical wholesalers, commercial, and industrial markets, and is well-known among architects, engineers, contractors, and building owners. Just under 90% of its revenues for 2006 were related to that sector, while the rest related to high-end residential applications. The transaction should close early in 2008, at which time Genlyte will be integrated into the Luminaires business group within Philips Lighting.
_________________________________________

NEW YORK — New York-based private equity firm Monomoy, which acquired the Anchor Hocking Glass Co. out of Chapter 11 earlier this year, has now bought Indiana Glass Co. and E.O. Brody Co. from Lancaster Colony Corp. Indiana Glass manufactures decorative glassware for the retail, private label and candle/floral market, while E.O. Brody markets and distributes vases made by Indiana Glass to wholesale florists, large floral buying groups and flower shops. The two new companies will merge into Anchor Hocking, which currently employs more than 2,000 people in facilities in Ohio, Pennsylvania and Oklahoma, and has annual sales of $220 million. Canadian subsidiary Anchor Hocking Canada, which is based in Mississauga, ON, sells glassware to such retailers as Canadian Tire, Wal-Mart, Loblaws, Hbc, and Costco.

 

Noted…

Peter Woolford, vice-president of policy development and research for the Retail Council of Canada, told Reuters that Canada Post has seen the volume of shipments for American retailers jump by an estimated 38% this year.

Nov. 26, 2007


Beverly Allen, Publisher
Vicky Sanderson, Editor
John Caulfield, Contributing Editor
Phone: 416-489-3396
Email: bev@hardlines.ca
November 26, 2007, Vol. xiii, #46

 

In This Issue

“The weather and love are the two elements about which one can never be sure.”
Alice Hoffman, American writer (1952 – )

Home Depot launches CFL recycling program
TORONTO — Home Depot Canada formally launched its compact fluorescent light bulb (CFL) recycling program last week with a challenge to Canadian consumers to recycle 1.5 million of them by 2011.  Annette Verschuren, president of Home Depot Canada and Asia, made the announcement at the Leaside store here, calling it a bold but achievable goal. “We’re making it easy for Canadians to make environmentally conscious decisions from purchase to disposal,” said Verschuren in a prepared statement.

Recycling units will be located at the entrance by the special services desk of each store. Customers can bring in their used CFL bulbs, place them in a plastic bag and deposit them. The bulbs will be recycled by Fluorescent Lamp Recyclers of Guelph, ON. Philips Lighting Canada will support the program with in store point-of-sale signage and educational material.

Most of the glass from recycled CFLs is made into fibreglass, while the mercury is separated and returned to manufacturers for reuse. Sales of compact fluorescent light bulbs at Home Depot have grown 350% since 2004, and have now overtaken incandescent and halogens.

Top

Lowe’s third-quarter profit dips
MOORESVILLE, NC — Lowe’s Cos. reported a marginal increase in sales and a decline in its net income for the three months ended Nov. 2. The 1,464-unit warehouse retailer generated $11.56 billion in revenue, or a 3.2% increase over the same period a year ago. (The company opened 40 stores during the quarter.) Its quarterly income fell 10.2% to $643 million. Through the first nine months of its fiscal year, Lowe’s sales rose 3.8% to $37.9 billion, but earnings were down 3.65% to $2.4 billion.

Lowe’s attributes its financial performance to several factors, including drought conditions in the Southeast and West, as well as “the unstable housing environment.” However, the company claims that it gained market share in the quarter.

In the fourth quarter, the retailer expects to open 72 more stores, with store-opening costs at $56 million. It expects sales to increase by around 3% over the same period a year ago, but is looking for better earnings results from a decrease in operating expenses “driven by payroll, incentive compensation, depreciation and other fixed cost de-leverage.”

(For the full story on the state of big boxes, and the impact of Lowe’s entry into Canada, read the next issue of Hardlines Quarterly Report. Click here to order.)

Top

Sears considers acquisition of Restoration Hardware

HOFFMAN ESTATES, IL — Sears Holdings, the parent company of the Sears department store and Sears Hardware home-improvement store chains, is said to be considering a purchase of Restoration Hardware, the 100-unit home furnishings and décor chain that only weeks ago agreed to be purchased by the private equity firm Catterton Partners for $267 million.

When that deal was announced, Restoration Hardware said it would continue soliciting offers from other bidders through Dec. 13. Sears disclosed in a filing with the Securities and Exchange Commission that during its third quarter it had paid $30.2 million to buy 5.3 million of Restoration’s shares of common stock, or 13.7% of its shares outstanding.

During its third quarter, Sears Holdings also acquired a $485 million stake in Home Depot, through a hedge fund, ELS Investments, that is controlled by Sears’ chairman Edward Lampert.

Initial reaction from shareholders to Sears’ move on Restoration Hardware, though, wasn’t positive, as Sears’ stock price fell by 2%, to $111.88 per share, on the day its purchases were disclosed. “Eddie Lampert needs to focus on fixing Sears,” Howard Davidowitz, chairman of New York-based retail consultancy Davidowitz & Associates Inc., told Crain’s Chicago Business magazine. “The last thing he needs is a diversion, and this is a diversion.”

Top

Chinese Hardware Show attracts international attention

SHANGHAI — The China International Hardware Show, which took place here Oct. 23-25, saw a 7.2% increase in visitors.

The hardware, home improvement and gardening trade fair attracted nearly 32,650 visitors, compared to 30,500 in 2006. Attendees from North America accounted for the largest contingent from abroad, followed by Japanese and German visitors. There was also a strong turnout from Korea and Spain. The biggest increases were in the numbers of visitors from Canada, Israel, Venezuela, Iran, the United Arab Emirates and Chile.

The next China International Hardware Show will take place here from Sept. 17-19, 2008.

Top

Pope & Talbot files bankruptcy in the U.S.
VANCOUVER — After filing for bankruptcy here three weeks ago, forest products supplier Pope & Talbot has now filed for protection under Chapter 11 of the U.S. Bankruptcy Code. A sale of three of its mills to International Forest Products (Interfor) for US$69 million apparently helped prevent the company from being forced to liquidate its assets, according to the Portland Business Journal. The deal with Interfor, which is subject to U.S. and Canadian court approval, would increase Interfor’s lumber capacity by approximately 580 million board feet per year to approximately 1.9 billion board feet. The acquisition includes timber tenures representing annual harvesting rights of approximately one million cubic meters in the southern interior of British Columbia.

Pope & Talbot continues to operate three other sawmills in British Columbia, and three pulp mills in B.C. and Oregon. It has 2,300 employees. In its latest regulatory filing, the company stated that it had $682 million in assets and $265.4 million. In bankruptcy it will operate using $90 million in debtor-in-possession financing it has secured from lenders.

Top

Westlake Ace hires first marketing chief

WICHITA — Westlake Ace Hardware, one of the largest regional hardware-store chains in the U.S., has named David Patrick as its first chief marketing officer.

Patrick has more than 20 years’ experience in advertising and marketing. He’s held management positions at Procter & Gamble and the ad firms J. Walter Thompson, Leo Burnett Worldwide and Kansas City-based Barkley. Most recently, Patrick was first vice-president of marketing for Kansas City-based Beauty Brands Salon Spa Superstore.

“David brings to Westlake a thorough understanding of retail marketing and great expertise in brand development,” said George Smith, CEO of the 87-unit Westlake. News of his appointment was first reported in the Kansas City Business Journal.

Top

Classifieds


Castle Building Centres Group Limited

Business Development Manager – Ontario Region


Castle Building Centres Group is an industry leader among Buying Groups in the Lumber and Building Materials segment in Canada.

You are a highly motivated individual with strong relationship and communication skills that can manage and develop our future growth in Central Canada. This position requires an individual who is familiar with the Central Canada Lumber and Building Supply industry, willing to travel extensively and accustomed to working remote from head office.

Reporting to the President, you welcome the opportunity to work with a dynamic group of independent LBM dealers while planning and executing our future growth initiatives. Providing continual communication to our Central members while understanding their needs is fundamental to your success. Sound computer and presentation skills combined with good administrative qualities are imperative.

Castle Building Centres Group offers a comprehensive compensation package including full benefits.

All submissions will be treated with complete confidentiality. Please forward your resume in confidence to:

Yvonne Patton
Castle Building Centres Group Ltd.
6375 Dixie Road, Suite 400
Mississauga, Ontario
L5T-2S1
E-mail: ypatton@castle.ca

 

 

Marketplace 



Sell your company – or buy one – with Hardlines Classifieds!
Do your executive search, find new lines or get new reps in the Hardlines Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca


To ensure you receive your Hardlines newsletter each week, please add admin@hardlines.ca to your address book.

Did your email system make this newsletter unreadable? You can read it online instead .
Publishing Details:

Hardlines is published weekly (except monthly in December and August) by HARDLINES Inc.
360 Dupont Street,
Toronto, Ontario, Canada
M5R 1V9

© 2007 by HARDLINES Inc.
HARDLINES™ the electronic newsletter hardlines.ca ; Phone: 416.489.3396; Fax: 416.489.6154

Beverly Allen, Publisher – bev@hardlines.ca
Vicky Sanderson – Editor – vicky@hardlines.ca
Michael McLarney – President – mike@hardlines.ca
Brady Peever – Circulation Manager – brady@hardlines.ca

The Hardlines “Fair Play” Policy:

Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair!

Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
Subscription:

$265 (Canadian subscribers add $15.90 GST = $280.90 per year/ GST #13987 0398 RT).

Secondary subscriptions at the same office are only $42 (Canadian subscribers add $2.52 GST = $44.52).

Ask about our reduced rate for branch offices.

You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to Hardlines.

Hardliners – prepare yourselves! The holiday schedule for Hardlines Weekly Newsletter is as follows: no issues on Dec. 10 and 24, 2007, and no issue on Jan. 1, 2008.IMPORTANT NOTICE – Hardlines is moving its World Headquarters to 360 Dupont St., Toronto, ON, M5R 1V9 this week. Our phone number will remain the same (416.489.3396). The move means we will have no access to phones or computers Nov. 26 – 27. Back on the air — bigger and better — on Nov. 28.
COMPANIES IN THE NEWS
VANCOUVER — RONA and the organizers of the 2010 Olympic and Paralympics Winter Games have partnered with community organizations to launch the RONA Vancouver 2010 Fabrication Shop, which opened here last week. The shop will oversee construction of the more than 8,000 products that will be required at the venues, including medal podiums, wheelchair ramps, sports racks, signage, warming huts, fencing and commentator positions and more. It will also serve as the site of a 30-week program that provides carpentry skills training and job experience to unemployed young people.
_________________________________________
HALIFAX — Clarke Inc., an investment company based here, has bought the Canadian division of Spectrum Brand’s Home & Garden business, which used to operate under the name Nu-Gro and has annual sales of approximately $100 million in fertilizer, grass seed, and ice melt. Under the name Sure-Gro, it now sells such brand names as CIL, Wilson and Alaskan Ice Melter.
_________________________________________

TORONTO — Canadian Tire Retail and the Ontario Ministry of Economic Development and Trade and Ministry of Small Business and Entrepreneurship hosted 50 Ontario manufacturers at a jointly-sponsored “Spirit of Innovation” seminar here last week. The networking event was intended to bring industrial and product design experts, provincial business and trade representatives, and Canadian Tire innovation specialists and product buyers, together with Ontario manufacturers to share insights on how to develop new and innovative products.
_________________________________________

MONTREAL — Tembec’s consolidated sales for the fourth quarter were $675 million, down from $781 million in the comparable period last year. Net earnings were $22 million, compared to a net loss of $52 million for the same quarter last year – due mostly to a gain on translation of foreign debt.
_________________________________________

SHERBROOKE — Jeffrey Casselman has resigned as president and CEO of Shermag Inc., which makes and markets residential furniture. Last week, Hardlines reported that Shermag saw 2Q revenue drop 40% to $27.2 million, down $45.5 million from the corresponding period last year.
_________________________________________

INDIANAPOLIS — 3M will acquire Aearo Technologies Inc., which manufactures and markets personal protection and energy absorbing products. The company, which is owned by private equity firm Permira, will be sold for $1.2 billion. Aearo will expand 3M’s occupational health and environmental safety platform by adding hearing protection, eyewear and fall protection product lines to 3M’s existing line of respiratory products, and gives it access to industrial, military and construction customers, as well as the consumer market. The transaction is expected to close in the first quarter of 2008.
_________________________________________

BRAMPTON, ON — Tandus, a North American floor covering manufacturer headquartered in Dalton, GA, and Shnier, a Brampton-based North American floor covering company that sells proprietary flooring products, have formed a partnership. Under the agreement, Schnier will become the exclusive marketer, seller and logistics provider for residential products marketed under the Crossley At Home brand.
_________________________________________

NASHVILLE — The Specialty Tools & Fasteners Distributors Association’s annual convention and trade show, held here earlier this month, brought 5,600 attendees. The meeting came just after Greg Drouillard, of Target Building Materials in Windsor, ON, finished his term as president. Incoming president is Rick Peterson, president of All-West Fasteners in Seattle.
_________________________________________

WASHINGTON — Starts of single-family homes in the United States fell in October to a seasonally-adjusted annual rate of 884,000 units, the lowest they’ve been in 16 years. Builders across the country point the finger at negative media coverage as a reason why buyers are sitting on the fence. But they also continue to offer discounts and incentives to spur buying, which some industry watchers say has only encouraged buyers to wait for better deals.
_________________________________________

WEINHEIM, GERMANY — Freudenberg Haushaltsprodukte KG has taken over 80% of the shares of family-owned S. Marino Manufacturing Ltd., makers of Marino and Gladiator professional cleaning systems headquartered in Toronto. The company, founded in 1967, employs a staff of 63, and has sales of $25 million in the current fiscal year. The family will retain a 20% share and will remain active in the company. The two companies have worked together since 2003 in the North American market, as Marino is the sole distributor in Canada and USA for professional cleaning equipment of the Freudenberg brands Vileda, Ileda Professional, Swep and Wettex.

People on the move
Robert Anthony, formerly with Canadian Tire, has moved into the newly-created position of director of sales for Trademark Tools. (905-532-0442)
Economic Indicators
Retail sales at home furnishings stores rose 0.9% in September, while home centres and hardware stores gained 0.1% and specialized building material and garden stores dipped by -0.1%. (StatsCan) 3Q sales in the building materials and outdoor home supplies stores sector rose 1.7%, continuing a trend that has been uninterrupted since 1Q 2004.(StatsCan)

Beverly Allen, Publisher
Vicky Sanderson, Editor
John Caulfield, Contributing Editor
Phone: 416-489-3396
Email: bev@hardlines.ca
November 26, 2007, Vol. xiii, #46

 

In This Issue

“The weather and love are the two elements about which one can never be sure.”
Alice Hoffman, American writer (1952 – )

Home Depot launches CFL recycling program
TORONTO — Home Depot Canada formally launched its compact fluorescent light bulb (CFL) recycling program last week with a challenge to Canadian consumers to recycle 1.5 million of them by 2011.  Annette Verschuren, president of Home Depot Canada and Asia, made the announcement at the Leaside store here, calling it a bold but achievable goal. “We’re making it easy for Canadians to make environmentally conscious decisions from purchase to disposal,” said Verschuren in a prepared statement.

Recycling units will be located at the entrance by the special services desk of each store. Customers can bring in their used CFL bulbs, place them in a plastic bag and deposit them. The bulbs will be recycled by Fluorescent Lamp Recyclers of Guelph, ON. Philips Lighting Canada will support the program with in store point-of-sale signage and educational material.

Most of the glass from recycled CFLs is made into fibreglass, while the mercury is separated and returned to manufacturers for reuse. Sales of compact fluorescent light bulbs at Home Depot have grown 350% since 2004, and have now overtaken incandescent and halogens.

Top

Lowe’s third-quarter profit dips
MOORESVILLE, NC — Lowe’s Cos. reported a marginal increase in sales and a decline in its net income for the three months ended Nov. 2. The 1,464-unit warehouse retailer generated $11.56 billion in revenue, or a 3.2% increase over the same period a year ago. (The company opened 40 stores during the quarter.) Its quarterly income fell 10.2% to $643 million. Through the first nine months of its fiscal year, Lowe’s sales rose 3.8% to $37.9 billion, but earnings were down 3.65% to $2.4 billion.

Lowe’s attributes its financial performance to several factors, including drought conditions in the Southeast and West, as well as “the unstable housing environment.” However, the company claims that it gained market share in the quarter.

In the fourth quarter, the retailer expects to open 72 more stores, with store-opening costs at $56 million. It expects sales to increase by around 3% over the same period a year ago, but is looking for better earnings results from a decrease in operating expenses “driven by payroll, incentive compensation, depreciation and other fixed cost de-leverage.”

(For the full story on the state of big boxes, and the impact of Lowe’s entry into Canada, read the next issue of Hardlines Quarterly Report. Click here to order.)

Top

Sears considers acquisition of Restoration Hardware

HOFFMAN ESTATES, IL — Sears Holdings, the parent company of the Sears department store and Sears Hardware home-improvement store chains, is said to be considering a purchase of Restoration Hardware, the 100-unit home furnishings and décor chain that only weeks ago agreed to be purchased by the private equity firm Catterton Partners for $267 million.

When that deal was announced, Restoration Hardware said it would continue soliciting offers from other bidders through Dec. 13. Sears disclosed in a filing with the Securities and Exchange Commission that during its third quarter it had paid $30.2 million to buy 5.3 million of Restoration’s shares of common stock, or 13.7% of its shares outstanding.

During its third quarter, Sears Holdings also acquired a $485 million stake in Home Depot, through a hedge fund, ELS Investments, that is controlled by Sears’ chairman Edward Lampert.

Initial reaction from shareholders to Sears’ move on Restoration Hardware, though, wasn’t positive, as Sears’ stock price fell by 2%, to $111.88 per share, on the day its purchases were disclosed. “Eddie Lampert needs to focus on fixing Sears,” Howard Davidowitz, chairman of New York-based retail consultancy Davidowitz & Associates Inc., told Crain’s Chicago Business magazine. “The last thing he needs is a diversion, and this is a diversion.”

Top

Chinese Hardware Show attracts international attention

SHANGHAI — The China International Hardware Show, which took place here Oct. 23-25, saw a 7.2% increase in visitors.

The hardware, home improvement and gardening trade fair attracted nearly 32,650 visitors, compared to 30,500 in 2006. Attendees from North America accounted for the largest contingent from abroad, followed by Japanese and German visitors. There was also a strong turnout from Korea and Spain. The biggest increases were in the numbers of visitors from Canada, Israel, Venezuela, Iran, the United Arab Emirates and Chile.

The next China International Hardware Show will take place here from Sept. 17-19, 2008.

Top

Pope & Talbot files bankruptcy in the U.S.
VANCOUVER — After filing for bankruptcy here three weeks ago, forest products supplier Pope & Talbot has now filed for protection under Chapter 11 of the U.S. Bankruptcy Code. A sale of three of its mills to International Forest Products (Interfor) for US$69 million apparently helped prevent the company from being forced to liquidate its assets, according to the Portland Business Journal. The deal with Interfor, which is subject to U.S. and Canadian court approval, would increase Interfor’s lumber capacity by approximately 580 million board feet per year to approximately 1.9 billion board feet. The acquisition includes timber tenures representing annual harvesting rights of approximately one million cubic meters in the southern interior of British Columbia.

Pope & Talbot continues to operate three other sawmills in British Columbia, and three pulp mills in B.C. and Oregon. It has 2,300 employees. In its latest regulatory filing, the company stated that it had $682 million in assets and $265.4 million. In bankruptcy it will operate using $90 million in debtor-in-possession financing it has secured from lenders.

Top

Westlake Ace hires first marketing chief

WICHITA — Westlake Ace Hardware, one of the largest regional hardware-store chains in the U.S., has named David Patrick as its first chief marketing officer.

Patrick has more than 20 years’ experience in advertising and marketing. He’s held management positions at Procter & Gamble and the ad firms J. Walter Thompson, Leo Burnett Worldwide and Kansas City-based Barkley. Most recently, Patrick was first vice-president of marketing for Kansas City-based Beauty Brands Salon Spa Superstore.

“David brings to Westlake a thorough understanding of retail marketing and great expertise in brand development,” said George Smith, CEO of the 87-unit Westlake. News of his appointment was first reported in the Kansas City Business Journal.

Top

Classifieds


Castle Building Centres Group Limited

Business Development Manager – Ontario Region


Castle Building Centres Group is an industry leader among Buying Groups in the Lumber and Building Materials segment in Canada.

You are a highly motivated individual with strong relationship and communication skills that can manage and develop our future growth in Central Canada. This position requires an individual who is familiar with the Central Canada Lumber and Building Supply industry, willing to travel extensively and accustomed to working remote from head office.

Reporting to the President, you welcome the opportunity to work with a dynamic group of independent LBM dealers while planning and executing our future growth initiatives. Providing continual communication to our Central members while understanding their needs is fundamental to your success. Sound computer and presentation skills combined with good administrative qualities are imperative.

Castle Building Centres Group offers a comprehensive compensation package including full benefits.

All submissions will be treated with complete confidentiality. Please forward your resume in confidence to:

Yvonne Patton
Castle Building Centres Group Ltd.
6375 Dixie Road, Suite 400
Mississauga, Ontario
L5T-2S1
E-mail: ypatton@castle.ca

 

 

Marketplace 



Sell your company – or buy one – with Hardlines Classifieds!
Do your executive search, find new lines or get new reps in the Hardlines Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca


To ensure you receive your Hardlines newsletter each week, please add admin@hardlines.ca to your address book.

Did your email system make this newsletter unreadable? You can read it online instead .
Publishing Details:

Hardlines is published weekly (except monthly in December and August) by HARDLINES Inc.
360 Dupont Street,
Toronto, Ontario, Canada
M5R 1V9

© 2007 by HARDLINES Inc.
HARDLINES™ the electronic newsletter hardlines.ca ; Phone: 416.489.3396; Fax: 416.489.6154

Beverly Allen, Publisher – bev@hardlines.ca
Vicky Sanderson – Editor – vicky@hardlines.ca
Michael McLarney – President – mike@hardlines.ca
Brady Peever – Circulation Manager – brady@hardlines.ca

The Hardlines “Fair Play” Policy:

Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair!

Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
Subscription:

$265 (Canadian subscribers add $15.90 GST = $280.90 per year/ GST #13987 0398 RT).

Secondary subscriptions at the same office are only $42 (Canadian subscribers add $2.52 GST = $44.52).

Ask about our reduced rate for branch offices.

You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to Hardlines.

Hardliners – prepare yourselves! The holiday schedule for Hardlines Weekly Newsletter is as follows: no issues on Dec. 10 and 24, 2007, and no issue on Jan. 1, 2008.IMPORTANT NOTICE – Hardlines is moving its World Headquarters to 360 Dupont St., Toronto, ON, M5R 1V9 this week. Our phone number will remain the same (416.489.3396). The move means we will have no access to phones or computers Nov. 26 – 27. Back on the air — bigger and better — on Nov. 28.
COMPANIES IN THE NEWS
VANCOUVER — RONA and the organizers of the 2010 Olympic and Paralympics Winter Games have partnered with community organizations to launch the RONA Vancouver 2010 Fabrication Shop, which opened here last week. The shop will oversee construction of the more than 8,000 products that will be required at the venues, including medal podiums, wheelchair ramps, sports racks, signage, warming huts, fencing and commentator positions and more. It will also serve as the site of a 30-week program that provides carpentry skills training and job experience to unemployed young people.
_________________________________________
HALIFAX — Clarke Inc., an investment company based here, has bought the Canadian division of Spectrum Brand’s Home & Garden business, which used to operate under the name Nu-Gro and has annual sales of approximately $100 million in fertilizer, grass seed, and ice melt. Under the name Sure-Gro, it now sells such brand names as CIL, Wilson and Alaskan Ice Melter.
_________________________________________

TORONTO — Canadian Tire Retail and the Ontario Ministry of Economic Development and Trade and Ministry of Small Business and Entrepreneurship hosted 50 Ontario manufacturers at a jointly-sponsored “Spirit of Innovation” seminar here last week. The networking event was intended to bring industrial and product design experts, provincial business and trade representatives, and Canadian Tire innovation specialists and product buyers, together with Ontario manufacturers to share insights on how to develop new and innovative products.
_________________________________________

MONTREAL — Tembec’s consolidated sales for the fourth quarter were $675 million, down from $781 million in the comparable period last year. Net earnings were $22 million, compared to a net loss of $52 million for the same quarter last year – due mostly to a gain on translation of foreign debt.
_________________________________________

SHERBROOKE — Jeffrey Casselman has resigned as president and CEO of Shermag Inc., which makes and markets residential furniture. Last week, Hardlines reported that Shermag saw 2Q revenue drop 40% to $27.2 million, down $45.5 million from the corresponding period last year.
_________________________________________

INDIANAPOLIS — 3M will acquire Aearo Technologies Inc., which manufactures and markets personal protection and energy absorbing products. The company, which is owned by private equity firm Permira, will be sold for $1.2 billion. Aearo will expand 3M’s occupational health and environmental safety platform by adding hearing protection, eyewear and fall protection product lines to 3M’s existing line of respiratory products, and gives it access to industrial, military and construction customers, as well as the consumer market. The transaction is expected to close in the first quarter of 2008.
_________________________________________

BRAMPTON, ON — Tandus, a North American floor covering manufacturer headquartered in Dalton, GA, and Shnier, a Brampton-based North American floor covering company that sells proprietary flooring products, have formed a partnership. Under the agreement, Schnier will become the exclusive marketer, seller and logistics provider for residential products marketed under the Crossley At Home brand.
_________________________________________

NASHVILLE — The Specialty Tools & Fasteners Distributors Association’s annual convention and trade show, held here earlier this month, brought 5,600 attendees. The meeting came just after Greg Drouillard, of Target Building Materials in Windsor, ON, finished his term as president. Incoming president is Rick Peterson, president of All-West Fasteners in Seattle.
_________________________________________

WASHINGTON — Starts of single-family homes in the United States fell in October to a seasonally-adjusted annual rate of 884,000 units, the lowest they’ve been in 16 years. Builders across the country point the finger at negative media coverage as a reason why buyers are sitting on the fence. But they also continue to offer discounts and incentives to spur buying, which some industry watchers say has only encouraged buyers to wait for better deals.
_________________________________________

WEINHEIM, GERMANY — Freudenberg Haushaltsprodukte KG has taken over 80% of the shares of family-owned S. Marino Manufacturing Ltd., makers of Marino and Gladiator professional cleaning systems headquartered in Toronto. The company, founded in 1967, employs a staff of 63, and has sales of $25 million in the current fiscal year. The family will retain a 20% share and will remain active in the company. The two companies have worked together since 2003 in the North American market, as Marino is the sole distributor in Canada and USA for professional cleaning equipment of the Freudenberg brands Vileda, Ileda Professional, Swep and Wettex.

People on the move
Robert Anthony, formerly with Canadian Tire, has moved into the newly-created position of director of sales for Trademark Tools. (905-532-0442)
Economic Indicators
Retail sales at home furnishings stores rose 0.9% in September, while home centres and hardware stores gained 0.1% and specialized building material and garden stores dipped by -0.1%. (StatsCan) 3Q sales in the building materials and outdoor home supplies stores sector rose 1.7%, continuing a trend that has been uninterrupted since 1Q 2004.(StatsCan)

Nov. 19, 2007


Beverly Allen, Publisher
Vicky Sanderson, Editor
John Caulfield, Contributing Editor
Phone: 416-489-3396
Email: bev@hardlines.ca
November 19, 2007, Vol. xiii, #45

 

In This Issue

“He who hesitates is a damned fool.” Mae West (American actress, 1892-1980)

RONA unveils sustainability initiative
BOUCHERVILLE,QC — RONA is making a bid to become the greenest home improvement retailer in Canada. The company’s eco initiative, announced last week at its spring market, will include the launch of a new private-label brand called RONA Eco. An initial line of 450 eco-responsible products will be available in stores in spring 2008, about three quarters of which are already on RONA shelves. Products for the line will be chosen in partnership with the International Industrial Chair in Life Cycle Assessment Methodology at École Polytechnique de Montréal (CIRAIG), an assessment method that looks at the environmental impact of a product over its entire life cycle, from the extraction of raw materials up to its end-of-life. Working with CIRAIG, RONA will identify items that meet strict environmental standards in seven main categories: earth, air, water, energy, recycled products and health. Currently, the product mix includes such products as solar panels, rain-water barrels, green roofing materials and an eco-friendly line of household cleansers.

Speaking to the media here last week, RONA president and CEO Robert Dutton said that although the idea of environmental responsibility in the home is not new, consumers are confused about what constitutes a green product. Carrying products approved by CIRAIG will provide consumers with an easily recognizable and reliable standard, Dutton said. The partnership will also allow the company to more easily identify products that are less harmful to the environment.

Dutton believes his company is the best-suited in Canada to deliver a comprehensive green line. “RONA is already the most trusted home improvement retailer with Canadians,” he said. “I think when they see us offer a logo that says the product is environmentally-friendly, they will believe it.”

Dutton made clear that the company’s commitment to the sustainability is not merely cosmetic. “This is not greenwashing. It’s the next step in the ethical behavior we always have shown.”

The company also plans to create an employee-driven sustainable development committee, launch compact fluorescent lightbulb recycling in its stores early next year, and create a new professional category of sustainable products.

Top

Offshore DC anchors Ace in Canada
SHANGHAI —The centrepiece of Ace Hardware in Canada will be Ace Global Distribution (AGD), a distribution centre erected here in August 2006. The operation, named Ace Global Sourcing, takes products directly from Asian factories and puts them into a distribution centre for delivery to Ace’s international customers.The AGD facility has 1,100 SKUs, of which more than half are Ace-branded products. But it also has the flexibility to provide hundreds more in a “Shanghai Bulletin” that alerts dealers to special buys available through the warehouse. However, says Murray Armstrong, chairman of AGD and president and general manager of Ace Hardware International, “Right now the warehouse is really looking at core items, rather than specialty buys.”The capacity in the warehouse is gradually being expanded, and another 400-500 SKUs will be added over the coming months. Armstrong expects to bring more national brands, such as Shop-vac, Globe Union and Rubbermaid, on board. It will ship product sourced in Asia directly from the Shanghai facility, bypassing the need to bring it into vendors’ facilities or into warehouses in North America, only to have it shipped again from there to retailers.

A dealer can now order an entire container-load of product from offshore by simply clicking through the online catalogue, adding products until a container is filled. The online process keeps track of the size of an order, counting down the percentage of space left to fill in a choice of three container sizes. When a container is filled, the dealer can choose to cut off the order or to continue with a larger size of container.

Armstrong sees the possibility of making the warehouse — and online catalogue — available to other retailer groups, such as, say, Mitre 10, a co-op in Australia and New Zealand which, like RONA, has a number of dealer-owned big boxes. These types of stores, says Armstrong, will be ideal for an expanded offering through AGD.

Top

Home Depot reports 26.8% quarterly earnings decline

ATLANTA — Home Depot felt the impact of the housing market’s downturn during the three months ended Oct. 28, when its net income fell by 26.8% to $1.09 billion, on sales of $18.9 billion that were off 3.5%. Quarterly same-store sales were down 6.2%.

In the quarter, virtually all of the company’s store metrics declined: customer transactions (down 0.5%), sales per customer (off 2.4% to $58.26), and average weekly sales (off 8.4% to $696,000 per store).

“We are facing a tough environment as housing indicators continue to deteriorate,” said Frank Blake, Home Depot chairman and CEO. “Our financial performance in the third quarter reflects these tough conditions.” Blake expects the softness in the housing market to continue throughout the remainder of this year, and projected that Home Depot’s earnings per share for the year would by off 11%.

Through the first nine months of its fiscal year, Home Depot reported sales of $59.69 billion, which were down 3.1% from the same period a year ago. Its earnings for the nine months fell 23% to $1.9 billion.

During the latest quarter, Home Depot completed the sale of its HD Supply subsidiary to a group of private equity firms. And since June, it has completed almost half of its planned $22.7 billion stock buyback plan.

The company opened 24 stores and ended its latest quarter with 2,224 stores.

Top

Equity firm to buy troubled Restoration Hardware

CORTE MADERA, CA — A Connecticut-based equity firm with interests in several food-service chains has agreed to pay $267 million to acquire Restoration Hardware, the struggling home décor and furnishings retailer.

Catterton Partners, based in Greenwich, CT, will purchase the $700 million retailer for the equivalent of $6.70 per share. Gary Friedman, who became Restoration Hardware’s CEO in 2001, is participating in the buyout. The retailer, which operates 100 stores in 30 states, said that it would continue to solicit bids from other investors until Dec. 13. If it agrees to another bid, it would pay Catterton a $10.68 million termination fee.

Catterton’s other investments include an ownership stake in the parent company of the Outback Steakhouse chain, P.F. Chang’s, Build-A-Bear and Baja F.

Top

Lowe’s calls “family tree” ads a mistake

MOORESVILLE, NC — Lowe’s has committed to use the word “Christmas” when marketing trees and decorations during the holiday season, after a conservative Christian organization criticized the retailer for advertising “family trees” in its recent ads.

In response to an “Action Alert” that the American Family Association issued to its constituents about the ads, Lowe’s apologized for using the “family” reference in its 56-page holiday catalogue and said it would henceforth use the word “Christmas.”

“That was a complete error,” Maureen Rich, a Lowe’s spokesperson, told Cybercast News Service. “Lowe’s has been selling Christmas trees for more than 60 years,” she said. “We are committed to doing that, and we are doing that this year again.”

Lowe’s is the latest target of certain groups that have taken aim at dealers, cities and entire countries (Australia) that they believe are trying to expunge religious symbolism or connotations from Christmas.

Top

Classifieds


Castle Building Centres Group Limited

Business Development Manager – Ontario Region


Castle Building Centres Group is an industry leader among Buying Groups in the Lumber and Building Materials segment in Canada.

You are a highly motivated individual with strong relationship and communication skills that can manage and develop our future growth in Central Canada. This position requires an individual who is familiar with the Central Canada Lumber and Building Supply industry, willing to travel extensively and accustomed to working remote from head office.

Reporting to the President, you welcome the opportunity to work with a dynamic group of independent LBM dealers while planning and executing our future growth initiatives. Providing continual communication to our Central members while understanding their needs is fundamental to your success. Sound computer and presentation skills combined with good administrative qualities are imperative.

Castle Building Centres Group offers a comprehensive compensation package including full benefits.

All submissions will be treated with complete confidentiality. Please forward your resume in confidence to:

Yvonne Patton
Castle Building Centres Group Ltd.
6375 Dixie Road, Suite 400
Mississauga, Ontario
L5T-2S1
E-mail: ypatton@castle.ca

 


TERRITORY MANAGER


RCR International is a prime manufacturer of complete lines of products for professionals and do-it-yourselves. The company is recognized as a pioneer in the door and window insulation market, and is proud of expanding its innovative expertise to encompass various other quality product lines. RCR International currently manufactures over 3000 products including weather-stripping, insulation components, floor protection products, screen and squeegees. Being the supplier of the most prestigious retailers in America, RCR International wants to offer the best to its customers. We have in place an effective and efficient distribution network with facilities in key regions: Montreal, Toronto and Chicago. This allows RCR International to distribute its vast array of products all over the world. We currently have an opening for a dynamic individual to join our team as a Territory Manager for the area of Northern of Alberta.

 

JOB DESCRIPTION – TERRITORY MANAGER

Under the immediate responsibility of the Western Sales Manager, the sales representative plans and organizes all activities related to the business development of his assigned territory. More specifically, he is responsible for the increase in sales and profits of his current customers and the development of additional accounts. His past history proves without a doubt that he is result oriented and capable of working with a minimum of supervision.

Main Tasks:

Drive sales in territory by:

– Analyse sales reports to understand his market;
– Visit his customers: this may require out-of-town overnight reservations; take physical inventory of Company displays in stores; refilling of empty shelves;
– Install racking and shelves in new stores and fill the shelves with Company products;
– Set up numerous trade shows (this may require installing the booths using different power tools, putting in racking and shelves and carrying heavy cases of products);
– Offer and demonstrate Company products during trade shows;
– Contact his customers by telephone to offer special promotions;
– Prepare product catalogues;
– Transmit all orders to the order desk;
– Write and forward weekly sales and expense reports to the office;
– Maintain his customer files up to date and file customer invoices.

This position requires:

– Minimum of a Junior College degree in administration;
– A minimum of 3 to 5 years experience in a similar position;
– Experience in the hardware industry and computer literacy are a sure asset;
– Ability to analyze and make a diagnosis of current problems;
– Excellent physical health;
– Occasional week-end availability during trade shows.

Please submit your resume to Nathalie Charbonneau through email or fax to 450-670-1669.

 

Marketplace 



Sell your company – or buy one – with Hardlines Classifieds!
Do your executive search, find new lines or get new reps in the Hardlines Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca


To ensure you receive your Hardlines newsletter each week, please add admin@hardlines.ca to your address book.

Did your email system make this newsletter unreadable? You can read it online instead .
Publishing Details:

Hardlines is published weekly (except monthly in December and August) by HARDLINES Inc.
542 Mount Pleasant Rd., Suite 302,
Toronto, Ontario, Canada M4S 2M7

© 2007 by HARDLINES Inc.
HARDLINES™ the electronic newsletter hardlines.ca ; Phone: 416.489.3396; Fax: 416.489.6154

Beverly Allen, Publisher – bev@hardlines.ca
Vicky Sanderson – Editor – vicky@hardlines.ca
Michael McLarney – President – mike@hardlines.ca
Brady Peever – Circulation Manager – brady@hardlines.ca

The Hardlines “Fair Play” Policy:

Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair!

Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
Subscription:

$265 (Canadian subscribers add $15.90 GST = $280.90 per year/ GST #13987 0398 RT).

Secondary subscriptions at the same office are only $42 (Canadian subscribers add $2.52 GST = $44.52).

Ask about our reduced rate for branch offices.

You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to Hardlines.

HELD OVER ONE WEEK. Our once-a-year special on the ultimate Hardlines information package. Get the fact-packed Retail Report, the most current issue of the insightful HQR, and the always-useful Who’s Who for one low price. Buy now,  save 15% and receive extra power point slides with forecasts for 2008.
Contact Brady Peever or click here to order.
COMPANIES IN THE NEWS
SURREY, BC — IRLY Building Centres of British Columbia are offering customers a green alternative to plastic bags. Several of IRLY’s suppliers, including Bosch, Henkel, Makita, Rust-Oleum, Schlage, Stanley, Task and Tree Island, supported the launch of navy and yellow eco-bags.
_________________________________________
MONTREAL — At its recent dealer market, PRO Retail Services announced the launch of a new private-label line of environmentally-friendly products. Called “EnviroEfficient”, the line represents a key category for PRS, and will be featured prominently in advertising, flyers and promotions when it rolls out in spring 2008.
_________________________________________

BENTONVILLE — Wal-Mart’s 3Q sales and earnings were approximately $90.9 billion, up 8.8% over the third quarter of fiscal 2007. Income from continuing operations was $2.86 billion. Same-store sales, excluding fuel, for Wal-Mart were up 1%, while same-store sales for Sam’s Clubs, excluding fuel, were up 3.9%.
_________________________________________

CALGARY — U.J. Robichaud TIM-BR MART in Meteghan Centre, NS has won Canada’s prestigious Laurier de la PME 2007, an award that recognizes important Francophone businesses outside Quebec. Upon receiving the award, Marc Robichaud, great-great-grandson of founder Jean Pierre Robichaud and a member of the fifth generation running the business, said “receiving a national award for entrepreneurial excellence when we are celebrating our 140th anniversary tells us we are doing the right things at the right time.”
_________________________________________

VANCOUVER — Dozens of people rallied against a Canadian Tire store to be built here, despite promises by company representatives that it will be the greenest CT in the country, according to CKNW Radio. The development would be built to LEED Gold — a benchmark for the design, construction and operation of high performance green buildings — to minimize impact on the environment. If the development permit is approved, the company would pay up to $100,000 to reduce local traffic, and another $100,000 to improve bike routes. But opponents say the centre will add between 75 and 100 car trips to the area daily.
_________________________________________

TORONTO — Almost one-third (27%) of Americans who received gift cards last holiday season had not used them a year later, says the Consumer Reports National Research Center. According to the consumer watchdog group, that’s up from the previous year, when 19% of consumers had one or more unused gift cards. The most common reasons for not using the cards were that consumers lost or forgot about them, or the cards had expired. But 58% of respondents said they just didn’t have time to shop. The unused cards are worth about $8 billion, according to Consumer Reports. At the same time, a recent poll of Canadians conducted by Ipsos Reid found that 88% Canadians enjoy receiving gift cards, and 72% would rather receive a gift card than a traditional gift.
_________________________________________

SHERBROOKE, QC — Shermag Inc., which produces and distributes residential furniture, saw 2Q revenue drop 40% to $27.2 million, down $45.5 million for the corresponding period last year. Net loss for the quarter was $3.7 million, compared to a net loss of $1.1 million a year earlier. In the second quarter, Canadian sales fell nearly 15% from $13.8 million.
_________________________________________

CHICAGO — Edward Lampert, the billionaire chairman of Sears Holdings Corp., purchased $485 million of Home Depot stock in the third quarter. The Chicago Tribune, quoting from a Securities and Exchange Commission filing, reports that the Lampert-controlled hedge fund, ESL Investment, held 16.7 million shares of Home Depot stock as of Sept. 30. The Tribune points out that the fund hadn’t reported owning any of Home Depot’s shares the previous quarter.
_________________________________________

PURVIS, MS — Lowe’s will open a new flatbed distribution centre here that supply products to more than 60 Lowe’s retail stores in Mississippi, Louisiana, Alabama and Florida. The facility, which is 200,000 square feet, is situated on a 30-acre site, and will initially employ about 35 people. The flatbed center will receive rail and truck shipments of large building materials from suppliers. Products will then be quickly loaded as customized orders on flatbed trucks destined for Lowe’s stores in the Southeast.
_________________________________________

LONDON, U.K. — Wolseley, the London-based building products distributor, has extended the reach of its American pro dealer chain, Stock Building Supply, to industrial/commercial customers through its acquisition of Architectural Building Supply Co., which operates in Utah and Idaho; and certain assets of Jacobi Hardware, which is based in Wilmington, NC. Both companies fabricate, distribute and install doors, hardware and access control devices for commercial and institutional projects.


People on the move
Murray Shanks has landed at Loxscreen Flooring as national sales manager for retail products. He was formerly at ICI. He replaces Stewart Mathie, who has resigned to take a sabbatical and to pursue other opportunities. (905-625-3210)
_________________________________________
Sandra Pierce of Mr. Longarm Inc. was re-elected chair of the Worldwide DIY Council. Vice-chair will be Boake Paugh, president of Key-Bak.  Jim Burton, international sales manager for Master Lock, is the new treasurer. New directors are Scott Vilagi of Gorilla Glue and Jayne Seagrave of Vancouver Tool, who will serve terms ending in 2010, while Pat Murphy of Moerman will fill the unexpired term of Boake Paugh.
_________________________________________

At Home Depot Canada, Serge Lafleur has replaced Mike Clements as director installation services. Sima Sadooghi has been named marketing manager soft lines.
_________________________________________

Heather Janisse has left Hilroy, where she was national account manager serving the Wal-Mart account. A seasoned industry veteran, she was formerly sales manager at Royal International, and before that president of Canadian Instore Merchandising. (416-669-7537)

Economic Indicators
The housing index fell 1.7% in September after three large monthly gains and existing home sales retreated from the record highs set during the summer. Sales of furniture and appliance rose 0.7%, while other non-durable goods rose 0.6%. (StatsCan)
_________________________________________
Wood product manufacturers saw sales drop 4.9% to $2.0 billion in September, the third consecutive monthly decrease. Sales of manufactured wood products have been falling steadily for the last three years since reaching $3.2 billion in August 2004. (StatsCan)
NOTED….
Hardlines is moving its World Headquarters to 360 Dupont St., Toronto, ON, M5R 1V9 later this month. Our phone number will remain the same. The move means we will have no access to phones or computers Nov. 26 – 27. Back on the air — bigger and better — on Nov. 28.

Beverly Allen, Publisher
Vicky Sanderson, Editor
John Caulfield, Contributing Editor
Phone: 416-489-3396
Email: bev@hardlines.ca
November 19, 2007, Vol. xiii, #45

 

In This Issue

“He who hesitates is a damned fool.” Mae West (American actress, 1892-1980)

RONA unveils sustainability initiative
BOUCHERVILLE,QC — RONA is making a bid to become the greenest home improvement retailer in Canada. The company’s eco initiative, announced last week at its spring market, will include the launch of a new private-label brand called RONA Eco. An initial line of 450 eco-responsible products will be available in stores in spring 2008, about three quarters of which are already on RONA shelves. Products for the line will be chosen in partnership with the International Industrial Chair in Life Cycle Assessment Methodology at École Polytechnique de Montréal (CIRAIG), an assessment method that looks at the environmental impact of a product over its entire life cycle, from the extraction of raw materials up to its end-of-life. Working with CIRAIG, RONA will identify items that meet strict environmental standards in seven main categories: earth, air, water, energy, recycled products and health. Currently, the product mix includes such products as solar panels, rain-water barrels, green roofing materials and an eco-friendly line of household cleansers.

Speaking to the media here last week, RONA president and CEO Robert Dutton said that although the idea of environmental responsibility in the home is not new, consumers are confused about what constitutes a green product. Carrying products approved by CIRAIG will provide consumers with an easily recognizable and reliable standard, Dutton said. The partnership will also allow the company to more easily identify products that are less harmful to the environment.

Dutton believes his company is the best-suited in Canada to deliver a comprehensive green line. “RONA is already the most trusted home improvement retailer with Canadians,” he said. “I think when they see us offer a logo that says the product is environmentally-friendly, they will believe it.”

Dutton made clear that the company’s commitment to the sustainability is not merely cosmetic. “This is not greenwashing. It’s the next step in the ethical behavior we always have shown.”

The company also plans to create an employee-driven sustainable development committee, launch compact fluorescent lightbulb recycling in its stores early next year, and create a new professional category of sustainable products.

Top

Offshore DC anchors Ace in Canada
SHANGHAI —The centrepiece of Ace Hardware in Canada will be Ace Global Distribution (AGD), a distribution centre erected here in August 2006. The operation, named Ace Global Sourcing, takes products directly from Asian factories and puts them into a distribution centre for delivery to Ace’s international customers.The AGD facility has 1,100 SKUs, of which more than half are Ace-branded products. But it also has the flexibility to provide hundreds more in a “Shanghai Bulletin” that alerts dealers to special buys available through the warehouse. However, says Murray Armstrong, chairman of AGD and president and general manager of Ace Hardware International, “Right now the warehouse is really looking at core items, rather than specialty buys.”The capacity in the warehouse is gradually being expanded, and another 400-500 SKUs will be added over the coming months. Armstrong expects to bring more national brands, such as Shop-vac, Globe Union and Rubbermaid, on board. It will ship product sourced in Asia directly from the Shanghai facility, bypassing the need to bring it into vendors’ facilities or into warehouses in North America, only to have it shipped again from there to retailers.

A dealer can now order an entire container-load of product from offshore by simply clicking through the online catalogue, adding products until a container is filled. The online process keeps track of the size of an order, counting down the percentage of space left to fill in a choice of three container sizes. When a container is filled, the dealer can choose to cut off the order or to continue with a larger size of container.

Armstrong sees the possibility of making the warehouse — and online catalogue — available to other retailer groups, such as, say, Mitre 10, a co-op in Australia and New Zealand which, like RONA, has a number of dealer-owned big boxes. These types of stores, says Armstrong, will be ideal for an expanded offering through AGD.

Top

Home Depot reports 26.8% quarterly earnings decline

ATLANTA — Home Depot felt the impact of the housing market’s downturn during the three months ended Oct. 28, when its net income fell by 26.8% to $1.09 billion, on sales of $18.9 billion that were off 3.5%. Quarterly same-store sales were down 6.2%.

In the quarter, virtually all of the company’s store metrics declined: customer transactions (down 0.5%), sales per customer (off 2.4% to $58.26), and average weekly sales (off 8.4% to $696,000 per store).

“We are facing a tough environment as housing indicators continue to deteriorate,” said Frank Blake, Home Depot chairman and CEO. “Our financial performance in the third quarter reflects these tough conditions.” Blake expects the softness in the housing market to continue throughout the remainder of this year, and projected that Home Depot’s earnings per share for the year would by off 11%.

Through the first nine months of its fiscal year, Home Depot reported sales of $59.69 billion, which were down 3.1% from the same period a year ago. Its earnings for the nine months fell 23% to $1.9 billion.

During the latest quarter, Home Depot completed the sale of its HD Supply subsidiary to a group of private equity firms. And since June, it has completed almost half of its planned $22.7 billion stock buyback plan.

The company opened 24 stores and ended its latest quarter with 2,224 stores.

Top

Equity firm to buy troubled Restoration Hardware

CORTE MADERA, CA — A Connecticut-based equity firm with interests in several food-service chains has agreed to pay $267 million to acquire Restoration Hardware, the struggling home décor and furnishings retailer.

Catterton Partners, based in Greenwich, CT, will purchase the $700 million retailer for the equivalent of $6.70 per share. Gary Friedman, who became Restoration Hardware’s CEO in 2001, is participating in the buyout. The retailer, which operates 100 stores in 30 states, said that it would continue to solicit bids from other investors until Dec. 13. If it agrees to another bid, it would pay Catterton a $10.68 million termination fee.

Catterton’s other investments include an ownership stake in the parent company of the Outback Steakhouse chain, P.F. Chang’s, Build-A-Bear and Baja F.

Top

Lowe’s calls “family tree” ads a mistake

MOORESVILLE, NC — Lowe’s has committed to use the word “Christmas” when marketing trees and decorations during the holiday season, after a conservative Christian organization criticized the retailer for advertising “family trees” in its recent ads.

In response to an “Action Alert” that the American Family Association issued to its constituents about the ads, Lowe’s apologized for using the “family” reference in its 56-page holiday catalogue and said it would henceforth use the word “Christmas.”

“That was a complete error,” Maureen Rich, a Lowe’s spokesperson, told Cybercast News Service. “Lowe’s has been selling Christmas trees for more than 60 years,” she said. “We are committed to doing that, and we are doing that this year again.”

Lowe’s is the latest target of certain groups that have taken aim at dealers, cities and entire countries (Australia) that they believe are trying to expunge religious symbolism or connotations from Christmas.

Top

Classifieds


Castle Building Centres Group Limited

Business Development Manager – Ontario Region


Castle Building Centres Group is an industry leader among Buying Groups in the Lumber and Building Materials segment in Canada.

You are a highly motivated individual with strong relationship and communication skills that can manage and develop our future growth in Central Canada. This position requires an individual who is familiar with the Central Canada Lumber and Building Supply industry, willing to travel extensively and accustomed to working remote from head office.

Reporting to the President, you welcome the opportunity to work with a dynamic group of independent LBM dealers while planning and executing our future growth initiatives. Providing continual communication to our Central members while understanding their needs is fundamental to your success. Sound computer and presentation skills combined with good administrative qualities are imperative.

Castle Building Centres Group offers a comprehensive compensation package including full benefits.

All submissions will be treated with complete confidentiality. Please forward your resume in confidence to:

Yvonne Patton
Castle Building Centres Group Ltd.
6375 Dixie Road, Suite 400
Mississauga, Ontario
L5T-2S1
E-mail: ypatton@castle.ca

 


TERRITORY MANAGER


RCR International is a prime manufacturer of complete lines of products for professionals and do-it-yourselves. The company is recognized as a pioneer in the door and window insulation market, and is proud of expanding its innovative expertise to encompass various other quality product lines. RCR International currently manufactures over 3000 products including weather-stripping, insulation components, floor protection products, screen and squeegees. Being the supplier of the most prestigious retailers in America, RCR International wants to offer the best to its customers. We have in place an effective and efficient distribution network with facilities in key regions: Montreal, Toronto and Chicago. This allows RCR International to distribute its vast array of products all over the world. We currently have an opening for a dynamic individual to join our team as a Territory Manager for the area of Northern of Alberta.

 

JOB DESCRIPTION – TERRITORY MANAGER

Under the immediate responsibility of the Western Sales Manager, the sales representative plans and organizes all activities related to the business development of his assigned territory. More specifically, he is responsible for the increase in sales and profits of his current customers and the development of additional accounts. His past history proves without a doubt that he is result oriented and capable of working with a minimum of supervision.

Main Tasks:

Drive sales in territory by:

– Analyse sales reports to understand his market;
– Visit his customers: this may require out-of-town overnight reservations; take physical inventory of Company displays in stores; refilling of empty shelves;
– Install racking and shelves in new stores and fill the shelves with Company products;
– Set up numerous trade shows (this may require installing the booths using different power tools, putting in racking and shelves and carrying heavy cases of products);
– Offer and demonstrate Company products during trade shows;
– Contact his customers by telephone to offer special promotions;
– Prepare product catalogues;
– Transmit all orders to the order desk;
– Write and forward weekly sales and expense reports to the office;
– Maintain his customer files up to date and file customer invoices.

This position requires:

– Minimum of a Junior College degree in administration;
– A minimum of 3 to 5 years experience in a similar position;
– Experience in the hardware industry and computer literacy are a sure asset;
– Ability to analyze and make a diagnosis of current problems;
– Excellent physical health;
– Occasional week-end availability during trade shows.

Please submit your resume to Nathalie Charbonneau through email or fax to 450-670-1669.

 

Marketplace 



Sell your company – or buy one – with Hardlines Classifieds!
Do your executive search, find new lines or get new reps in the Hardlines Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca


To ensure you receive your Hardlines newsletter each week, please add admin@hardlines.ca to your address book.

Did your email system make this newsletter unreadable? You can read it online instead .
Publishing Details:

Hardlines is published weekly (except monthly in December and August) by HARDLINES Inc.
542 Mount Pleasant Rd., Suite 302,
Toronto, Ontario, Canada M4S 2M7

© 2007 by HARDLINES Inc.
HARDLINES™ the electronic newsletter hardlines.ca ; Phone: 416.489.3396; Fax: 416.489.6154

Beverly Allen, Publisher – bev@hardlines.ca
Vicky Sanderson – Editor – vicky@hardlines.ca
Michael McLarney – President – mike@hardlines.ca
Brady Peever – Circulation Manager – brady@hardlines.ca

The Hardlines “Fair Play” Policy:

Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair!

Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read Hardlines each week – but let us handle your internal routing from this end!
Subscription:

$265 (Canadian subscribers add $15.90 GST = $280.90 per year/ GST #13987 0398 RT).

Secondary subscriptions at the same office are only $42 (Canadian subscribers add $2.52 GST = $44.52).

Ask about our reduced rate for branch offices.

You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to Hardlines.

HELD OVER ONE WEEK. Our once-a-year special on the ultimate Hardlines information package. Get the fact-packed Retail Report, the most current issue of the insightful HQR, and the always-useful Who’s Who for one low price. Buy now,  save 15% and receive extra power point slides with forecasts for 2008.
Contact Brady Peever or click here to order.
COMPANIES IN THE NEWS
SURREY, BC — IRLY Building Centres of British Columbia are offering customers a green alternative to plastic bags. Several of IRLY’s suppliers, including Bosch, Henkel, Makita, Rust-Oleum, Schlage, Stanley, Task and Tree Island, supported the launch of navy and yellow eco-bags.
_________________________________________
MONTREAL — At its recent dealer market, PRO Retail Services announced the launch of a new private-label line of environmentally-friendly products. Called “EnviroEfficient”, the line represents a key category for PRS, and will be featured prominently in advertising, flyers and promotions when it rolls out in spring 2008.
_________________________________________

BENTONVILLE — Wal-Mart’s 3Q sales and earnings were approximately $90.9 billion, up 8.8% over the third quarter of fiscal 2007. Income from continuing operations was $2.86 billion. Same-store sales, excluding fuel, for Wal-Mart were up 1%, while same-store sales for Sam’s Clubs, excluding fuel, were up 3.9%.
_________________________________________

CALGARY — U.J. Robichaud TIM-BR MART in Meteghan Centre, NS has won Canada’s prestigious Laurier de la PME 2007, an award that recognizes important Francophone businesses outside Quebec. Upon receiving the award, Marc Robichaud, great-great-grandson of founder Jean Pierre Robichaud and a member of the fifth generation running the business, said “receiving a national award for entrepreneurial excellence when we are celebrating our 140th anniversary tells us we are doing the right things at the right time.”
_________________________________________

VANCOUVER — Dozens of people rallied against a Canadian Tire store to be built here, despite promises by company representatives that it will be the greenest CT in the country, according to CKNW Radio. The development would be built to LEED Gold — a benchmark for the design, construction and operation of high performance green buildings — to minimize impact on the environment. If the development permit is approved, the company would pay up to $100,000 to reduce local traffic, and another $100,000 to improve bike routes. But opponents say the centre will add between 75 and 100 car trips to the area daily.
_________________________________________

TORONTO — Almost one-third (27%) of Americans who received gift cards last holiday season had not used them a year later, says the Consumer Reports National Research Center. According to the consumer watchdog group, that’s up from the previous year, when 19% of consumers had one or more unused gift cards. The most common reasons for not using the cards were that consumers lost or forgot about them, or the cards had expired. But 58% of respondents said they just didn’t have time to shop. The unused cards are worth about $8 billion, according to Consumer Reports. At the same time, a recent poll of Canadians conducted by Ipsos Reid found that 88% Canadians enjoy receiving gift cards, and 72% would rather receive a gift card than a traditional gift.
_________________________________________

SHERBROOKE, QC — Shermag Inc., which produces and distributes residential furniture, saw 2Q revenue drop 40% to $27.2 million, down $45.5 million for the corresponding period last year. Net loss for the quarter was $3.7 million, compared to a net loss of $1.1 million a year earlier. In the second quarter, Canadian sales fell nearly 15% from $13.8 million.
_________________________________________

CHICAGO — Edward Lampert, the billionaire chairman of Sears Holdings Corp., purchased $485 million of Home Depot stock in the third quarter. The Chicago Tribune, quoting from a Securities and Exchange Commission filing, reports that the Lampert-controlled hedge fund, ESL Investment, held 16.7 million shares of Home Depot stock as of Sept. 30. The Tribune points out that the fund hadn’t reported owning any of Home Depot’s shares the previous quarter.
_________________________________________

PURVIS, MS — Lowe’s will open a new flatbed distribution centre here that supply products to more than 60 Lowe’s retail stores in Mississippi, Louisiana, Alabama and Florida. The facility, which is 200,000 square feet, is situated on a 30-acre site, and will initially employ about 35 people. The flatbed center will receive rail and truck shipments of large building materials from suppliers. Products will then be quickly loaded as customized orders on flatbed trucks destined for Lowe’s stores in the Southeast.
_________________________________________

LONDON, U.K. — Wolseley, the London-based building products distributor, has extended the reach of its American pro dealer chain, Stock Building Supply, to industrial/commercial customers through its acquisition of Architectural Building Supply Co., which operates in Utah and Idaho; and certain assets of Jacobi Hardware, which is based in Wilmington, NC. Both companies fabricate, distribute and install doors, hardware and access control devices for commercial and institutional projects.


People on the move
Murray Shanks has landed at Loxscreen Flooring as national sales manager for retail products. He was formerly at ICI. He replaces Stewart Mathie, who has resigned to take a sabbatical and to pursue other opportunities. (905-625-3210)
_________________________________________
Sandra Pierce of Mr. Longarm Inc. was re-elected chair of the Worldwide DIY Council. Vice-chair will be Boake Paugh, president of Key-Bak.  Jim Burton, international sales manager for Master Lock, is the new treasurer. New directors are Scott Vilagi of Gorilla Glue and Jayne Seagrave of Vancouver Tool, who will serve terms ending in 2010, while Pat Murphy of Moerman will fill the unexpired term of Boake Paugh.
_________________________________________

At Home Depot Canada, Serge Lafleur has replaced Mike Clements as director installation services. Sima Sadooghi has been named marketing manager soft lines.
_________________________________________

Heather Janisse has left Hilroy, where she was national account manager serving the Wal-Mart account. A seasoned industry veteran, she was formerly sales manager at Royal International, and before that president of Canadian Instore Merchandising. (416-669-7537)

Economic Indicators
The housing index fell 1.7% in September after three large monthly gains and existing home sales retreated from the record highs set during the summer. Sales of furniture and appliance rose 0.7%, while other non-durable goods rose 0.6%. (StatsCan)
_________________________________________
Wood product manufacturers saw sales drop 4.9% to $2.0 billion in September, the third consecutive monthly decrease. Sales of manufactured wood products have been falling steadily for the last three years since reaching $3.2 billion in August 2004. (StatsCan)
NOTED….
Hardlines is moving its World Headquarters to 360 Dupont St., Toronto, ON, M5R 1V9 later this month. Our phone number will remain the same. The move means we will have no access to phones or computers Nov. 26 – 27. Back on the air — bigger and better — on Nov. 28.

Nov. 12, 2007

“Wisdom outweighs any wealth.” Sophocles (496 – 406 BCE)

Ace unveils strategy for supplying Canadian dealers

 

MONTREAL – After numerous attempts to enter Canada, the key to success for Ace Hardware’s fourth foray into this country resides in – of all places – Shanghai.

Pro and Ace dealers from across the country, who gathered here last week for the second annual PRO Retail Services Show, learned first-hand how a newly-erected distribution business in Shanghai will be the starting point for a range of SKUs that will get shipped directly to dealers in Canada. That business, called Ace Global Distribution (AGD), was created just over a year ago to serve Ace’s retail customers in some 65 countries. Canada will at last be added to that list. (Tony DiEmanuele and Murray Armstrong pictured at right)

AGD is overseen by Murray Armstrong, who is also president and general manager of Ace Hardware International. He was in Montreal to explain how the new agreement with Ace and PRS will work. He was accompanied by Angel Garcia, director of global sales and retail development, and the team that will oversee Ace in Canada (see People on the Move for the Ace team).

How – or from where – the wider range of Ace products, including Ace paint, will be shipped to Canadian dealers, has yet to be determined. “We hope to develop a wide range of programs for Ace retailers in Canada and products will be sourced from wherever it makes sense,” Armstrong says.

One of the key reasons for Ace’s decision to return here, he stresses, was the support he believes will come from the Canadian side. “This decision to represent the brand and get more involved was not an easy one for us, based on things that have happened in the past.” Ace has made other forays into Canada over the past 15 years, with varying degrees of success. “We struggled with it, we really did,” he says.

However, Armstrong is confident that the alliance with PRS will provide the support the deal needs. The PRS team is headed by Bill Morrison, president and CEO of TruServ Canada, and is supported by Tony DiEmanuele, vice-president business development and growth for Pro Retail Services, and Terry Derraugh, vice-president merchandising.

“In cooperation with PRO Retail Services, we want to rejuvenate the brand and set the stage for future growth,” Murray says.

This is the first in a series about Ace’s entry into Canada. Next week: how Ace’s distribution centre will work.

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Acquisitions continue to fuel RONA’s growth

BOUCHERVILLE, QC – Recent acquisitions helped push RONA’s third-quarter sales to $1.35 billion, up 6.7% over the third quarter of 2006. Sales from the recently-acquired Noble Trade, Curtis Lumber, and Mountain Building Centres, accounted for approximately 4.2% of that amount. Efficiencies gained through the ongoing consolidation of the retailer’s 673-store network and eight distribution centres further contributed to the growth.

But same-store sales rose by just 0.1%, dampened by the negative effect of the strong dollar and a slowing housing market, senior RONA executives told investors during a conference call to discuss the results.

While RONA president and CEO Robert Dutton said in a prepared statement that the company is “satisfied” with the results – given “the current pressure on sales in the retail industry” – RONA will continue to boost sales by encouraging consumers to take on reno and décor projects. The company has suggested several times recently that consumers are now waiting longer to embark on home improvement tasks than they have in the past.

Future growth will focus on Ontario and Western Canada, Claude Guevin, CFO of RONA, told BNN News. Western acquisitions, including a deal to buy Dick’s Lumber in British Columbia, is expected to counterbalance a softening market in Eastern Canada, where about 60% of RONA stores are located.

Overall, further acquisition, and recruitment of independent dealers, will continue to play a key role in the growth of the company, which is currently eyeing 15 other acquisitions.

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Canadian Tire ups 3Q profits despite flat sales

TORONTO – Thanks to cost reductions and productivity improvements, Canadian Tire Corp. had higher profits on flat sales for its third quarter. Net earnings climbed to $105.7 million, an increase of 10.8% compared to $95.4 million in the third quarter of 2006, while sales inched up 1.5% to $2.5 billion.

However, sales by the Canadian Tire Retail unit (CTR) were down 0.7% to $1.79 billion from the same quarter in 2006. In addition, 3Q same-store sales were down 2.7%, and remained flat year-to-date.

According to Tom Gauld, president and CEO of Canadian Tire, “The sales results from both Canadian Tire Retail and Mark’s Work Wearhouse are a result of a softening retail environment in Ontario and Quebec, and unseasonable weather patterns in September. Retail sales in the rest of the country remained strong. We remain confident in our business strategies and in our ability to generate long-term growth.”

For the first nine months, Canadian Tire’s net earnings were $292.5 million, up 18.8% from $246.3 million. Net earnings, excluding non-operating gains and losses, were $282.5 million, a 13.6% increase.

The retail business had year-to-date sales of $5.17 billion, an increase of 2%. CTR’s third-quarter sales were affected in part, says the company, by the impact of a shift in buying related to the Canada Day holiday that resulted in approximately $20 million in sales occurring in the previous quarter. Without this impact, sales in the third quarter of 2007 would have increased 0.4% over the previous year.

CTR’s sales results during the quarter were affected by regional variations in performance, as weak overall sales in Ontario and Quebec, which represent approximately 65% of CTR’s business, offset continued growth in the rest of Canada. At the category level, strong sales in outdoor decor, lawn and garden, and electronics only partially offset weakness in weather-related categories and home repair.

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Home Depot Canada prepares for Lowe’s arrival

TORONTO – Faced with aging store stock and the imminent arrival of Lowe’s, Home Depot Canada met with its key vendors last week at the Toronto Congress Centre to outline its plans for 2008. The company is looking to build business in the year ahead on four pillars: know-how, value, project sales and the environment.

Although Home Depot never mentioned Lowe’s during its vendor meetings, it is casting its net wide for support to battle Lowe’s. According to a letter that went out to vendors last week, Home Depot is requesting increased service levels by vendors’ reps and merchandising agencies for 10 of its stores in the Greater Toronto Area. The stores identified for the increased service are those that deemed most vulnerable to the opening of four Lowe’s stores during the week of Dec. 10.

Also, expect higher service levels for customers in these stores – at least for the next few months. Job postings for stores in Hamilton, and the GTA reveal an emphasis on appliance, flooring, and home décor sales specialists, as well as kitchen designers – all key categories for Lowe’s.

Plans for 2008 will also include refurbishing its older stores, something which vendors are being told one-on-one they will help underwrite. Home Depot’s first replacement store was erected in Mississauga last fall. Vendor contributions will reportedly be based on sales volumes.

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Lowe’s in advanced talks with Indian partner

MOORESVILLE, NC – Just as it is about to open its first stores in Canada, Lowe’s Cos. reportedly is in “advanced” talks to form a partnership with Reliance Retail, a subsidiary of Reliance Industries Ltd., India’s latest private-sector business enterprise.

The Economic Times of India reports that Lowe’s plans to establish a cash-and-carry venture in which Reliance would have a majority stake, as well as a second retail venture that Reliance would manage. Indian laws permit foreign investment up to 51% in single-brand retail and up to 100% in wholesale business.However, multi-brand retailers such as Wal-Mart, Home Depot, or Carrefour are not allowed to own and manage stores in India.

Reliance Industries – which itself is part of The Reliance Group conglomerate – operates two subsidiaries, Reliance Retail and Reliance Petroleum. As of October, the retail subsidiary operated 339 stores in 30 towns. It has also recently begun to roll out a grocery-store concept under the brand Reliance Fresh. The company’s stated goal is to introduce “a pan-India network of retail outlets in multiple formats.” The Economic Times reports that home improvement dealers in India are mostly small- to mid-sized companies.

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Home Depot to open first store on Guam

ATLANTA – Next Thursday, Home Depot will open a 140,000-square-foot store on Guam, the retailer’s first home center located in the Pacific Islands.

The $21-million store, which is near the island’s airport, has hired 200 local residents as employees, and its manager Brian Lay told Pacific Daily News that the store is built to withstand winds of 175 mph and earthquakes. (Guam can be subject to typhoons.)

This is the second big-box dealer on the island; Kmart operates a 24-hour store here. As of March 2006, there were nearly 300 people employed by 20 stores that sold hardware, garden supplies, and building products, according to Labor Department estimates. Home Depot is entering the market just as Guam is gearing up for significant military-related buildup in 2010, according to news reports.

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Classifieds

Castle Building Centres Group Limited

Business Development Manager – Ontario Region


Castle Building Centres Group is an industry leader among Buying Groups in the Lumber and Building Materials segment in Canada.

You are a highly motivated individual with strong relationship and communication skills that can manage and develop our future growth in Central Canada. This position requires an individual who is familiar with the Central Canada Lumber and Building Supply industry, willing to travel extensively and accustomed to working remote from head office.

Reporting to the President, you welcome the opportunity to work with a dynamic group of independent LBM dealers while planning and executing our future growth initiatives. Providing continual communication to our Central members while understanding their needs is fundamental to your success. Sound computer and presentation skills combined with good administrative qualities are imperative.

Castle Building Centres Group offers a comprehensive compensation package including full benefits.

All submissions will be treated with complete confidentiality. Please forward your resume in confidence to:

Yvonne Patton
Castle Building Centres Group Ltd.
6375 Dixie Road, Suite 400
Mississauga, Ontario
L5T-2S1
E-mail: ypatton@castle.ca

TERRITORY MANAGER


RCR International is a prime manufacturer of complete lines of products for professionals and do-it-yourselves. The company is recognized as a pioneer in the door and window insulation market, and is proud of expanding its innovative expertise to encompass various other quality product lines. RCR International currently manufactures over 3000 products including weather-stripping, insulation components, floor protection products, screen and squeegees. Being the supplier of the most prestigious retailers in America, RCR International wants to offer the best to its customers. We have in place an effective and efficient distribution network with facilities in key regions: Montreal, Toronto and Chicago. This allows RCR International to distribute its vast array of products all over the world. We currently have an opening for a dynamic individual to join our team as a Territory Manager for the area of Northern of Alberta.

JOB DESCRIPTION – TERRITORY MANAGER

Under the immediate responsibility of the Western Sales Manager, the sales representative plans and organizes all activities related to the business development of his assigned territory. More specifically, he is responsible for the increase in sales and profits of his current customers and the development of additional accounts. His past history proves without a doubt that he is result oriented and capable of working with a minimum of supervision.

Main Tasks:

Drive sales in territory by:

– Analyse sales reports to understand his market;
– Visit his customers: this may require out-of-town overnight reservations; take physical inventory of Company displays in stores; refilling of empty shelves;
– Install racking and shelves in new stores and fill the shelves with Company products;
– Set up numerous trade shows (this may require installing the booths using different power tools, putting in racking and shelves and carrying heavy cases of products);
– Offer and demonstrate Company products during trade shows;
– Contact his customers by telephone to offer special promotions;
– Prepare product catalogues;
– Transmit all orders to the order desk;
– Write and forward weekly sales and expense reports to the office;
– Maintain his customer files up to date and file customer invoices.

This position requires:

– Minimum of a Junior College degree in administration;
– A minimum of 3 to 5 years experience in a similar position;
– Experience in the hardware industry and computer literacy are a sure asset;
– Ability to analyze and make a diagnosis of current problems;
– Excellent physical health;
– Occasional week-end availability during trade shows.

Please submit your resume to Nathalie Charbonneau through email or fax to 450-670-1669.


Marketplace

  • Sell your company – or buy one – with Hardlines Classifieds!
  • Do your executive search, find new lines or get new reps in the Hardlines Marketplace.
  • Only $2.75 per word for three weeks in the classifieds.
  • To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca

Nov. 5, 2007

“Winners never quit and quitters never win.” Anonymous

IRLY Distributors to partner with TIM-BR MARTS

 

CALGARY – IRLY Distributors Ltd., has joined TIM-BR MARTS Ltd., and will begin supplying hardware and building material products to TIM-BR Mart dealers in British Columbia early next year.

The partnership will have advantages for both parties, says Garry Anderson, general manager of IRLY Distributors Ltd.

“The move allows us to capitalize on the strengths of our distribution business and to increase its reach,” says Anderson. IRLY’s distribution arm currently supplies 43 IRLY Building Centres from its 100,000-sq-ft. warehouse, which sits on an eight-acre site in Surrey, BC, and houses about 13,000 SKUs. It also supplies products to a number of other dealers, including some TIM-BR Marts, through its Western Hardware and Building Materials division.

For TIM-BR MARTS, access to the IRLY DC will enhance its ability to efficiently deliver product to dealers in British Columbia, and will play a role in the company’s strategic plan to develop capacity to warehouse and distribute imported product.

Anderson doesn’t foresee that serving new customers will necessitate any changes to the product mix of its DC. “Whenever we deal with new customers, there can be changes,” says Anderson. “But we feel that we have a good set product mix and strong relationships with suppliers we have bought from for several years.”

Nor does Anderson anticipate problems in markets where TIM-BR MART and IRLY Building Centres co-exist. “There are really not many areas in which that it an issue, other than perhaps the lower mainland and larger centres,” says Anderson. “Overall, this is a win-win situation, and it will work out for everybody.”

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Canadian Tire adds new dimensions to urban concept store

TORONTO – A Canadian Tire store that opened in Toronto’s southeast end just two weeks ago is already tracking in the chain’s top 10 stores for décor sales. Tailored for an inner city customer, the store has met the constraints of downtown real estate costs by building on two levels. Mike Arnett, president of Canadian Tire’s Retail business, along with store manager Peter Oliver, took HARDLINES on a tour.

Convenience and accessibility are key features of the new store, which has wide aisles and high ceilings. Catering to the home maintenance needs of the inner city customer, who is likely to live in a smaller home than their suburban counterpart, key departments such as kitchenwares, hardware and fasteners, and seasonal products are near the front of the store. Other categories getting special treatment include storage and organization.

Customers are taking to the new format: the average basket size per customer is 35% higher than the average for Canadian Tire’s stores in the Greater Toronto Area.

Emphasis on the décor side of home enhancement comes at the expense of renovations. For example, the lighting department features the largest light cloud in any CT store in the country – more than 5,000 square feet. Pet food and accessories gets two 20-foot aisles plus an endcap.

These new features reflect an enhancement of Canadian Tire’s 20/20 store redesign program, which began under former CTR president Mark Foote. “It speaks to the continuous change that’s part of this format,” says Arnett, who replaced Foote last year.

The lower level of the store features automotive repair for the DIY mechanic, plus tires and a 13-bay service centre.

Canadian Tire’s next urban store is being built in Ottawa.

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UFA launches expanded construction division

CALGARY – UFA Co-operative Ltd. has launched a new division that will deliver commercial, institutional and agricultural construction to the rural Albertan communities it serves.
The company, which has 35 farm stores – plus the recently-acquired Spruceland Lumber, a building supply dealer in Ft. McMurray, AB – is hoping to capitalize on the province’s booming rural construction market, which is expected to bring in about $1.62 billion this year.

According to Gregg Shoemaker, general manager for UFA Construction, the move marks an expansion for the company’s current business model, rather than an entirely new direction. UFA has been involved for some time in agricultural construction, he says, and has made strong connections with both contractors and consumers in local markets.

The new division will leverage, for example, the core competencies from Stirdon Betker, a specialized builder for the hog and chicken industry that UFA acquired in 1998, and Bar-W Petroleum & Electric of Red Deer, a smaller electrical company acquired earlier this year that Shoemaker says will be an “enabler” to UFA’s construction plans.

Currently, the company is not eyeing the residential housing market, nor does it have immediate plans to acquire other players like Bar-W that might fit into its plans to expand into construction.

Shoemaker believes UFA is in a better position than many competitors to launch a construction division, in part because it has already forged strong links with local contractors. Those contacts will be especially valuable in a tight labour market, says Shoemaker. “Our experience has been that we have been very successful making connections with local contractors,’ he says, “and we’ll continue to whatever extent we are able continue to use them.”

The company’s strong brand with rural Albertans will add to the ability of UFA’s construction arm to bring its message to the market. “We are a very trusted, 100-year-old brand,” says Shoemaker.

A head office for UFA Construction will open in Red Deer in March 2008. It will house about 60 employees to start – a mix of current employees and some new hires.

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Bill Wilson joins NRHA Canada as retail advisor

TORONTO – The expansion of the North American Retail Hardware Association in Canada has received an important boost with the appointment of Bill Wilson as retail advisor for NRHA Canada.

Wilson has had a long career in Canada’s home improvement industry, including roles as vice-president and general manager and vice-president, merchandising of the London office of the Sodisco-Howden Group. Most recently, he was at London, ON-based TSC Stores as vice-president merchandise, with responsibility for distribution, merchandise and the purchasing department. Wilson has emerged from retirement to offer his expertise to the development of NRHA Canada’s training programs.

“Bill Wilson is a well respected veteran of the home improvement industry,” said Michael McLarney, managing director of NRHA Canada. “He understands retail – and he recognizes the value of product-knowledge training for dealers. This combination of skills and insights makes him a perfect addition to the NRHA Canada team. We are proud to have him on board.”

Since that organization’s operations were taken over by Hardlines Inc. earlier this year, NRHA Canada’s online retail product-knowledge training programs have been drawing interest from many of the industry’s leading retail groups. Most recently IRLY Distributors, based in Surrey, BC, has made the training available to its 43 member dealers. It joins such existing NRHA Canada members as Home Hardware Stores Ltd. in St. Jacobs, ON, Federated Co-operatives based in Saskatoon, and Ottawa-based Preston Hardware.

The centrepiece of NRHA Canada’s programs is the Basic Training Course in Hardware Retailing. It contains everything hardware and home improvement retailers need to train employees to improve their skills, including interactive modules that cover product knowledge, selling tips and merchandising techniques. The course also includes testing and grading functions to ensure employees retain information. All training programs have been customized for Canadian dealers and the Lumber & Building Materials Training module will be available as part of NRHA Canada membership early in 2008.

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Conference delegates win trips

 TORONTO – For two attendees at the recent Hardlines Conference, the event meant more than two days of valuable information and networking. It has given both the chance to attend important industry events. Gary Gilchrist of Home Building Centre in Vernon, BC, has won – compliments of Koelnmesse – a trip to Practical World, the hardware show in Cologne, Germany from March 9 to 12. Germain Voyer of Roland Boulanger & Cie Ltee in Warwick, QC. has won a trip to the National Hardware Show in Las Vegas, which runs from May 6 – 8 and is sponsored by Reed Exhibitions, which owns the event.

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Classifieds

TERRITORY MANAGER


RCR International is a prime manufacturer of complete lines of products for professionals and do-it-yourselves. The company is recognized as a pioneer in the door and window insulation market, and is proud of expanding its innovative expertise to encompass various other quality product lines. RCR International currently manufactures over 3000 products including weather-stripping, insulation components, floor protection products, screen and squeegees. Being the supplier of the most prestigious retailers in America, RCR International wants to offer the best to its customers. We have in place an effective and efficient distribution network with facilities in key regions: Montreal, Toronto and Chicago. This allows RCR International to distribute its vast array of products all over the world. We currently have an opening for a dynamic individual to join our team as a Territory Manager for the area of Northern of Alberta.

JOB DESCRIPTION – TERRITORY MANAGER

Under the immediate responsibility of the Western Sales Manager, the sales representative plans and organizes all activities related to the business development of his assigned territory. More specifically, he is responsible for the increase in sales and profits of his current customers and the development of additional accounts. His past history proves without a doubt that he is result oriented and capable of working with a minimum of supervision.

Main Tasks:

Drive sales in territory by:

– Analyse sales reports to understand his market;
– Visit his customers: this may require out-of-town overnight reservations; take physical inventory of Company displays in stores; refilling of empty shelves;
– Install racking and shelves in new stores and fill the shelves with Company products;
– Set up numerous trade shows (this may require installing the booths using different power tools, putting in racking and shelves and carrying heavy cases of products);
– Offer and demonstrate Company products during trade shows;
– Contact his customers by telephone to offer special promotions;
– Prepare product catalogues;
– Transmit all orders to the order desk;
– Write and forward weekly sales and expense reports to the office;
– Maintain his customer files up to date and file customer invoices.

This position requires:

– Minimum of a Junior College degree in administration;
– A minimum of 3 to 5 years experience in a similar position;
– Experience in the hardware industry and computer literacy are a sure asset;
– Ability to analyze and make a diagnosis of current problems;
– Excellent physical health;
– Occasional week-end availability during trade shows.

Please submit your resume to Nathalie Charbonneau through email or fax to 450-670-1669.


Marketplace

  • Sell your company – or buy one – with Hardlines Classifieds!
  • Do your executive search, find new lines or get new reps in the Hardlines Marketplace.
  • Only $2.75 per word for three weeks in the classifieds.
  • To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca

Oct. 29, 2007

The more opinions you have, the less you see.”— Wim Wenders (German film director, 1945- )

Orgill tests Canadian market

Who knew? North America’s largest non-bannered home improvement distributor is already shipping to a handful of Canadian customers, and Orgill’s Ron Beal says he “likes what we see in the Canadian market.” He revealed this at the recent Hardlines Conference.

Beal, the president and CEO of the Memphis, TN-based Orgill Inc., described his company’s growth to a room full of industry representatives. From six U.S. distribution centres, Orgill ships about 63,000 SKUs to both un-bannered independents and, to a much lesser extent, those affiliated with banners like Ace, Do-it Best and True Value. (There is a much larger population of un-bannered independents in the U.S. than in Canada.) Sales exceeded $1 billion last year.

Orgill offers a no-frills supply chain with little in the way of retail programs and almost no mandatory rules, regulations or compliance policies, Beal said.

Orgill’s bannerless customers are far from weak or inferior in their marketplaces, compared to the national brands, Beal said. “The perception of store brand is very often a local phenomenon, driven by location, service, price offering and other factors,” he added. “We supply some of the best home improvement stores in America. Nobody owns all the ideas; nobody has a patent on a well-maintained, well-presented hardware store.”

Orgill’s growing supply lines from Asia will be soon be supported by an important Canadian connection. He said the state-of-the-art New World Port at Prince Rupert, B.C., is scheduled to receive its first container from the Orient on Oct. 31. A rail line that runs through Edmonton, Saskatoon, Winnipeg and Chicago will deliver containers to Orgill’s head office DC in Memphis within four days of arriving on the West Coast. “Prince Rupert is now the closest North American container port to Asia,” Beal said. “you are going to be hearing lots about this in the news.”

As far as Orgill taking the Canadian connection any further at this point, Orgill told the Hardlines audience that “there were no immediate plans” for an expansion into Canada, although “there is lots of potential.”

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TruServ Canada launches dealer rewards program

WINNIPEG — TruServ Canada launched an innovative  rewards program for its dealers at it fall market, held here last week.

Under the new program, TruServ dealers earn rewards points for participating in merchandising programs and for purchasing from vendor “partners”. The program is supported so far by more than 60 vendors, all of whom were exhibiting at the fall market.

TruServ’s dealers operate under a range of banners, including True Value Hardware, V&S Variety, and Country Depot.

The new program also generates points when dealers participate in TruServ’s advertising programs. For example, A dealer can earn 25 points for each flier it signs up for and distributes. Other activities, such as signing up users for its private-label credit card and gift card, ordering staff uniforms, and utilizing TruServ’s technology programs, will all earn points for dealers.

The reward points can be accumulated by store owners, manager and their staff, and directed toward earning attendance at the TruServ Annual convention, which will be held in February, 2009 on the Mayan Riviera.”

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Independents can flourish: interview with TruServ’s Bill Morrison

Bill Morrison, president and CEO of TruServ Canada, offered some observations about the direction of retail in Canada, during an exclusive interview with Hardlines at the retailer’s recent fall show.

He had a lot to say about the future of various retail formats in Canada, noting that the independent has a real advantage in terms of convenience, if they back that up with good service and strong product knowledge.

Morrison also predicts the wane of large-format stores as they reach the peak of their lifecycle. “It’s going to be the fight of the mega stores like Wal-Mart and Loblaws, and big or small will succeed, but not [retailers in ] the middle,” he said. “Retailers need to find the right combination of services to encourage customers to shop with the independent and not at the big box.”

Lifestyle retailers like LuluLemon represent retailers that are emerging, he noted, while mass merchants like the Bay are on the decline. In fact, he doesn’t expect Zellers or Sears to survive the next few years.

Citing company founder Roland MacLeod, who started MacLeod’s in 1917 (which became MacLeod-Stedman, and was eventually bought by TruServ in the U.S. before splitting off), he challenged his dealers to be imaginative and look for new ways to offer service when confronting new forms of competition.

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Look for opportunities amidst problems says ex-Beaver prez

Jack Bingleman, the former president of Beaver Lumber in the 1970s and’ 80s — and the man who founded Business Depot in Canada — shared some of his hard-earned business philosophies with Hardlines Conference attendees, Oct. 15 at the Toronto Congress Centre.

“My father, who sold farm equipment, introduced me to the concept of ‘booms,’ ” Bingleman said. “For him, there was a boom when gasoline tractors switched to diesel and another one when hay balers came on the market.” Bingleman advised today’s retailers to identify today’s more subtle, but equally profitable, booms—new products, new techniques, new trends. “Success comes when you latch onto these incremental opportunities,” Bingleman said.

Bingleman reviewed the market changes he experienced during his more than two decades at Beaver Lumber, and he recounted the day he was fired from his role as president. “I went home that night and said to my wife, “I just got fired, we just became millionaires and I think I’m happy.”

Subsequently, Bingleman decided to tackle the office products market. “I knew that Canadians were paying way too much for office products and I could see there was an opportunity based on low price, everything under one roof, and two ways to buy — catalogue and retail.” He raised $21-million from private investors and opened the first pilot Business Depot store in Toronto in 1990.

“You are wasting your time with banks. They are not into high-risk investing,” Bingleman advised retailers in the audience contemplating financing options for growth. “And you can never get enough money from family and friends. You need to find the pro investors.”

After building Business Depot into a flourishing chain in Canada, Bingleman sold out to U.S.-based Staples in 1994 and became Staples’ North American president into the bargain. He now pursues a number of private investment opportunities, as well as sitting on the boards of Domtar and Tractor Supply Co.

Bingleman’s last word on “booms”? “Whenever I hear of massive problems I think of massive opportunities,” he told the Hardlines Conference delegates.

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Do it Best CEO affirms commitment to co-op model

Fort Wayne, IN — Do it Best continues to embrace the co-op structure, says Bob Taylor, president and CEO of Do it Best Corp. Speaking to shareholders at the recent Do it Best Market in Indianapolis, he said the co-op business model is the right fit for Do it Best Corp. After announcing the highest rebate in the company’s history — $126.2 million — he said “…while others might look to move away from a co-op structure, we embrace it and see it as the perfect way to align the interests of Do it Best Corp. with those of our members and keep our team focused on our number one goal…helping members grow.”

Taylor was referring to the recent announcement by rival Ace Hardware Corp., which has expressed a desire to switch to a corporate model. RONA inc. made  similar switch five years ago when it became a public company. More recently, TruServ Canada became a corporate entity as of Jan. 1, 2007.

Taylor went on to defend the advantages of the co-op model, saying “A for-profit company cannot provide the same alignment of interest and return on investment that Do it Best Corp. can to our member-owners. Over the past 10 years, Do it Best Corp. has grown by 64%. That’s more than double our nearest co-op competitor.”

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Hardlines Marketplace

Don’t miss the products and services on the Hardlines web Marketplace ( https://hardlines.ca/html/marketplace.html )

And check out Hardlines Classifieds on the web ( https://hardlines.ca/html/classifieds.html )

Marketplace

  • Sell your company – or buy one – with Hardlines Classifieds!
  • Do your executive search, find new lines or get new reps in the Hardlines Marketplace.
  • Only $2.75 per word for three weeks in the classifieds.
  • To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca

Oct. 22, 2007

“The most practical kind of politics is the politics of decency.”
Theodore Roosevelt (1858-1919)

Multicultural shoppers drive Wal-Mart growth

 

TORONTO – Evolving customer expectations are influencing all aspects of Wal-Mart’s new Supercentre format stores, Jim Thompson, vice-president of merchandising for Wal-Mart Canada, told an audience at the HARDLINES 2007 Conference, held here last week.

While the retailer’s initial identity in Canada was built on the planks of price, product and people, changes to those platforms are necessary for continued growth, says Thompson.

There are currently 17 Supercentre stores in Alberta and Ontario, and the company expects to have 28 by the end of its fiscal year in Feb. 2008. At about 200,000 square feet, and with approximately 135,000 SKUs, these stores are bigger than traditional Wal-Marts, which are about 80,000 square feet and carry about approximately 120,000 SKUs.

They also carry more high-end products, particularly in the electronics category, which now includes such brands as Samsung and Dell.

Home décor lines have also been expanded to offer more premium items, and are being merchandising in “boutique” settings that show “room solutions”.

Wal-Mart has identified new Canadians as a key growth driver, and is investing in research in heavily multicultural communities to determine what this shopper wants. Already, the company is tailoring its product mix to these customers. For example, in neighbourhoods with a high percentage of customers of South Asian origin, it is offering steam cookers and bamboo floral products.

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TruServ Canada named HARDLINES Newsmaker of the Year

 WINNIPEG – Forward-thinking initiatives, including assuming management of CanWel Hardware’s retail banner business under ProRetail Services, and converting to a corporate structure to increase its flexibility and options, have earned TruServ Canada HARDLINES’ 2007 Newsmaker of the Year award.

In presenting the award at the HARDLINES Conference Breakfast to Bill Morrison, president and CEO of TruServ Canada, HARDLINES president Michael McLarney said the company was recognized because it displayed a level of entrepreneurialism and innovation rare in a company of its size.

“The bold moves TruServ Canada has made reflect its willingness to embrace the challenges of change, and effectively positions it for continued growth,” McLarney said.

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RONA CEO touts viability of smaller-format stores

TORONTO – “Warehouse stores will disappear in the not-too-distant future,” predicted RONA’s president and CEO Robert Dutton during his presentation at the recent HARDLINES Conference.

But as a major operator of large-surface stores, RONA itself will not be compromised by this predicted market shift, Dutton went on to say, explaining that he was referring to warehouse stores, and not big boxes. “A store is a concept, not a size,” said Dutton.

According to Dutton, only traditionally-merchandised warehouse layouts are endangered. Smaller, more sophisticated big box concepts (“such as the ones RONA started developing about ten years ago”) will outperform them, Dutton said, citing RONA’s own proximity store concept-a mini big-box of about 50,000 square feet.

During the question period, Dutton fielded the oft-repeated query of whether Lowe’s will buy RONA. Dutton’s mock-serious response got a big laugh from the audience. “Look at my eyes, each of you,” he said, sternly staring out at the crowd. “We…are…not…for…sale.”

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U.S. builder confidence falls to 22-year low

 NATIONAL REPORT – The confidence of American homebuilders that the slumping housing industry will revitalize any time soon has deteriorated to its lowest level in 22 years, according to a monthly index compiled by the National Association of Home Builders (NAHB), based on interviews with 362 companies, including D.R. Horton, which closed more homes than any U.S. builder in 2006.

The company reported last week that its orders for the three months ended Sept. 30 plummeted by 39% to 6,374 homes, and the value of those orders dropped 48%. Horton is among the builders that have been discounting and auctioning homes in several communities, to little avail, as 48% of Horton’s sales contracts were cancelled in the latest quarter.

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Classifieds

BRANCH MANAGER


Since 1959, Canadian owned Mitten Inc. has been an industry leader in quality vinyl siding exterior home products. With branches across Canada serving the siding industry and retail lumberyards, we are currently seeking a Branch Manager for our Winnipeg location.
Responsible for increasing market penetration, overseeing other sales professionals, administration and warehousing activities in your branch, you will ideally be an experienced, successful sales professional with supervisory and branch management experience in a related industry.
Mitten provides a positive work environment with competitive compensation and benefits. If you would like to join a Canadian success story that believes in the value of its workforce, please send your resume stating salary expectations in confidence to: Ms. Connie Barnard, Human Resources Manager, 70 Curtis Avenue North, Paris, Ontario N3L 3T2 or fax: 519-442-3214 or email: connieb@mittenvinyl.com
Mitten Inc. hires on the basis of merit and we encourage all qualified persons to apply however, only those selected for an interview will be contacted. No telephone calls please. Deadline for submission of resumes is October 15, 2007.


Marketplace

  • Sell your company – or buy one – with Hardlines Classifieds!
  • Do your executive search, find new lines or get new reps in the Hardlines Marketplace.
  • Only $2.75 per word for three weeks in the classifieds.
  • To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca

Oct. 15, 2007

“We must learn to live together as brothers or perish together as fools.”
Martin Luther King, Jr. (1929 – 1968)

IRLY opens three new stores  

 

SURREY, BC – Recruitment efforts by IRLY are picking up speed with the addition of three new members in less than a month.  

In mid-September, Gus’ Hardware and Building Supplies celebrated its grand reopening as an IRLY dealer in Deep Cove, North Vancover. The store’s new owner is Mike Tigges, formerly a local commercial painter. Prior to the opening, a 1,000 warehouse was renovated, expanding the original retail footprint of 1,200 square feet. New hand and power tools were brought in, as were more LBM products and a tool rental outlet.

Later last month, owner Brian Tancock celebrated the opening of Parkland Building Supplies in Salmon Arm. Tancock already owns an IRLY building supply business in Sicamous, BC, which is about halfway between Calgary and Vancouver. The new Salmon Arm operation includes about 15,000 square feet of retail, and a three acre yard. Tancock says he’s “experimenting” by expanding his assortment to include a full showroom of mid- to high-end kitchen cabinets, and eight major brands of fireplaces.

“We decided not to try and have the cheapest two by fours, but to expand into home décor a bit. If people come by for that, we think we’re likely to get the building end of their business as well.”

This past weekend, the family-owned Griff Building Supplies, run by Carole Albertson and Deborah White, became the 41st IRLY member in British Columbia.

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Strong dollar of limited help to manufacturers

TORONTO – Recent gains in the Canadian dollar have resulted in rising pressure from retailers on manufacturers and vendors to lower prices, according to Vaughn Crofford, president of the Canadian Hardware & Housewares Manufacturers Association (CHHMA). That pressure, he says, was the motivation for a CHHMA survey and position paper that details rising costs manufacturers and importers have faced over the last few years.

“Retailers were pressuring manufacturers to come up with reductions and even in some cases rebates, so we undertook the survey to determine what other factors came into play,” says Crofford.

Survey responses indicate that few manufacturers or importers have introduced general price increases since 2005 or earlier. During the same period, the report notes, vendors have been forced to absorb costs and maintain or lower pricing. Fortunately, says Crofford, those challenges have been offset by strong sales over the last five years.

While the rising Canadian dollar has provided good news, manufacturers say the impact may be less than what consumers expect, and that any change will take several months, as current inventories travel through the system.

Manufacturers also say that, while the Canadian dollar is doing well against its U.S. counterpart, costs related to offshore facilities are also rising. The price of raw materials continues to rise, as well. For example, oil and steel experienced increases in 2006 of about 20%. Meanwhile, freight climbed on average 17% in 2006 and another 13.5% in 2007.

Over the last two years, labor and staffing costs have increased an average of 7.4% for Canadian companies in the hardware and housewares business, while employee benefits and group insurance rates rose 6.1% in 2006 and another 8.3% in 2007. Other rising costs identified in the report include insurance, up an average of 16.2% in the last two years, as well as property taxes, utilities, environmental stewardship fees, and service and merchandise resets.

“The strong dollar is eating up some of those increases,” says Crofford, “but manufacturers and brand owners had been seeing shrinking profit margins for some time, and it was getting pretty serious.”

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DRIcore signs on with renovation show

MISSISSAUGA – DRIcore, which makes basement subfloor systems, has signed on as a sponsor of Disaster DIY, an HGTV home improvement show hosted by professional contractor Bryan Baeumler, who will also appear in company commercials aired during the show.

Disaster DIY features hapless do-it-yourselfers with botched reno jobs, who are need of some help. Each week, Baeumler swoops in and shows the harried homeowner how to fix the mess.

The pairing is a good fit, according to Brent Feilders, sales and marketing manager for DRIcore. “Disaster DIY’s focus on educating homeowners about the right way to do a job is consistent with DRIcore’s emphasis on education and successful project completion.”  

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Home Depot showcases spring lines for media

TORONTO – LED house lights, lightweight lithium-ion batteries and reusable wallpaper were just some of the innovations on view at a recent product showcase hosted by Home Depot Canada. The retailer rolled out a  number of new products from its spring lineup (many of which will be in stores by Christmas) at a special media preview that showcased the wares of more than two dozen vendors, ranging from power tools and lighting products to stylish outdoor furniture and barbecues loaded with features.

LED is no longer a novelty lighting application. Home Depot, under its proprietary Commercial Electric brand, was showing LED lights in both recessed indoor and exterior lamp applications, while Philips, the giant bulb manufacturer, showed an LED line of its own that underscored the company’s commitment to the technology. And for consumers unsure of LED, or even of compact fluorescents, Philips has a new line of halogen bulbs for domestic use.

Home décor continues to be a focus for Home Depot. Under its Hampton Bay brand, the company is expanding its offerings of window treatments, launched in spring 2006, with a wider range of blinds and window coverings, which will be available on special order in the spring.

The trend of taking the “indoors to the outdoors” was reflected in a number of products, including a souped-up Blue Ember barbecue by Fiesta that features a marinating bin, ice bucket, cutting board and – for cooking at night – a light in the hood. Gracious Living showed a line of outdoor comfort furniture upholstered in a style that looks like it belongs indoors.

Also on display; new applications for biometric technology from Chamberlain, the garage door maker, with an opener activated by one’s fingerprint; and a four-tool combo power-tool kit from Bosch powered by a lightweight 36-volt lithium-ion battery.

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Caruk launches homebuilding boot camp
 

BLOOMFIELD, ON – Jim Caruk, host of the HGTV’s Real Renos, has developed a hands-on crash course for rookie renovators and builders, covering the basics of homebuilding and remodeling in both two-day and nine-day programs.

Called the Canadian Building Institute, the educational initiative is being periodically offered at a rural conference facility about two hours east of Toronto. Caruk, fellow contractor Stuart Morrison and a variety of guest speakers, recently took their first batch of 20 students through the nine-day course, to positive reviews. They built an actual house, although it can’t be lived in – the roof was assembled on the ground for safety reasons.

Caruk says no one can teach a rookie how to be a professional builder in just nine days, but he believes the groundwork can be laid to help do-it-yourselfers tackle a variety of projects more confidently, or to feel less vulnerable in selecting the right contractor or subtrade for a more complex job.

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Classifieds

BRANCH MANAGER


Since 1959, Canadian owned Mitten Inc. has been an industry leader in quality vinyl siding exterior home products. With branches across Canada serving the siding industry and retail lumberyards, we are currently seeking a Branch Manager for our Winnipeg location.
Responsible for increasing market penetration, overseeing other sales professionals, administration and warehousing activities in your branch, you will ideally be an experienced, successful sales professional with supervisory and branch management experience in a related industry.
Mitten provides a positive work environment with competitive compensation and benefits. If you would like to join a Canadian success story that believes in the value of its workforce, please send your resume stating salary expectations in confidence to: Ms. Connie Barnard, Human Resources Manager, 70 Curtis Avenue North, Paris, Ontario N3L 3T2 or fax: 519-442-3214 or email: connieb@mittenvinyl.com
Mitten Inc. hires on the basis of merit and we encourage all qualified persons to apply however, only those selected for an interview will be contacted. No telephone calls please. Deadline for submission of resumes is October 15, 2007.

 

National USA Sales Director

Colonial Elegance Inc., provides Balustrade, Doors and Millwork Specialties to many Home Improvement Retailers and Big Boxes in Canada and USA.

The company is looking for a highly motivated result-driven National Sales Director, based in Montreal, to complement the present sales team.

The successful candidate will be bilingual, have significant retail experience in the building supply industry and excellent communication and organization skills to manage our major USA customers and develop this specific market.

Responsibilities:
– Manage specific USA account relationships
– Identify growth opportunities and facilitate plans to execute growth goals
– New business development
Qualifications:
– A minimum of 5 years experience in the Home Improvement industry
– Excellent ability to build relationships with dealers
– Comfortable with travel in the USA
– Motivated and exposure to national accounts. Prior experience in US market is desirable.
– Strong analytical and presentation skills with a creative mind

Salary is commensurate with qualifications and experience. All applications will be held in the strictest of confidence. Please email your resume to bnadeau@colonialelegance.com.

Marketplace

  • Sell your company – or buy one – with Hardlines Classifieds!
  • Do your executive search, find new lines or get new reps in the Hardlines Marketplace.
  • Only $2.75 per word for three weeks in the classifieds.
  • To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca