Archives

Dec. 14, 2009

Click here for the blackberry/printable edition


Phone: 416-489-3396

Michael McLarney, Editor & President
mike@hardlines.ca

Beverly Allen, Publisher
bev@hardlines.ca

Brady Peever, Client Services Manager
brady@hardlines.ca

John Caulfield, Contributing Editor

December 14, 2009, Volume xv, #47
In This Issue:

“Scrooge was better than his word. He did it all, and infinitely more; and to Tiny Tim, who did not die, he was a second father. He became as good a friend, as good a master, and as good a man, as the good old city knew, or any other good old city, town, or borough, in the good old world.” —Charles Dickens (Victorian British author, in the final passages of “A Christmas Carol”)

Best Wishes from the World Headquarters: We want to thank you all, our Faithful Subscribers, for your support through what has been a tough, challenging, exciting year. Have a very merry Christmas, a happy Chanukah, and any other way you will look for peace and contentment with your family and friends over the coming weeks. See you again in the New Year! —Beverly, Brady, Chiaki and Michael

Our Holiday publishing Schedule: There will be no issues on Dec. 21 or 28. Then the next issue is Jan. 5, 2010. However, the World Headquarters remains open until Dec. 21. —Michael

CanWel buys rival distributor Broadleaf
VANCOUVER — CanWel Building Materials Income Fund will acquire rival building materials distributor Broadleaf Logistics in a deal worth $80 million. CanWel is offering $20 million in cash, 10.25 million CanWel shares and a US$18.5 million secured subordinated promissory note to acquire Broadleaf from Rudy Holding II SARL. The total purchase price is subject to a number of post-closing adjustments based on the relative amounts of net working capital of CanWel and Broadleaf.CanWel had 2008 sales of $803.9 million. Broadleaf has similar sales, supported by 270 employees at 14 distribution centres across the country. Broadleaf will be rolled into CanWel’s own building materials distribution business, and the combined company will be called CanWel-Broadleaf. The new combined business is expected to represent about $1.5 billion in sales, making it the largest LBM distributor in the country.

In anticipation of the deal’s closing later in the spring of 2010, CanWel is also converting from an income trust into a dividend paying corporation called CanWel Holdings Corporation. The change anticipates new regulations coming into effect in January 2011 that will eliminate the tax advantages of income trusts.

To help finance the deal and the corporate conversion, CanWel is placing, through GMP, on a bought deal basis, 13,158,000 subscription receipts at $3.80 apiece, for a total of $50 million. The placement will also go to repaying debts and for general corporate purposes.

Top.

Lowe’s confirms locations in Western Canada
TORONTO — Lowe’s Canada has announced plans for continuing its growth in the Canadian marketplace. Three stores have been confirmed for the Calgary region: a 159,500-square-foot outlet in the East Shepard Industrial Area/McKenzie Town area, one located at CrossIron Mills in the County of Rocky View, and a third in the Sunridge Industrial Area.The company also has plans for British Columbia and Saskatchewan. Most of these new stores will use Lowe’s smaller footprint, 103,000 square feet plus a 30,000-square-foot garden centre.

Lowe’s has plans to open 35 to 45 stores in North America in fiscal 2010; at least nine of those will be Canadian sites.

Top

Lowe’s completes latest round of openings in Canada
OTTAWA & SUDBURY, Ont. — The latest round of openings by Lowe’s Canada is occurring just before year end, exactly two years after Lowe’s opened its very first stores in this country.The latest opening was in Sudbury, representing the first store in Northern Ontario. It is located across the street from a Home Depot, in a city that already sports a Real Canadian Superstore and a Wal-Mart. The At 103,000 square feet plus a 30,000-square-foot garden centre, it is a little smaller than the regular Lowe’s store, and reflects Lowe’s move to a smaller footprint.

A store in the Ottawa market (Orleans) opens this week, with the grand opening on Dec. 18. Located on Innes Rd., it becomes the chain’s 16th in this country.

(Full details of Lowe’s expansion plans are in the latest Big Box Report, coming soon in the next edition of our sister publication, Hardlines Quarterly Report!)

Top

Home Depot announces Martha Stewart paint, Eco lines
TORONTO — Home Depot continues to develop new products for the Martha Stewart Living brand. The partnership with Martha Stewart Living Omnimedia, Inc., was announced in mid-September, and promised a line of outdoor furniture, storage products and home décor.The latter has materialized as an exclusive Martha Stewart Living brand of interior and exterior paint. The paint is being manufactured by AkzoNobel and will consist of 280 colours created by Martha Stewart and the MSLO design team. In addition, the interior colours will be available in eight-ounce tint-able testers, and 12 of “Martha’s Picks” will be available pre-tinted.

The Martha Stewart Living Paint will be available at The Home Depot stores across Canada in March 2010.

Home Depot will also sell Martha Stewart Clean, a new Eco Options-certified line of cleaning products, developed with and marketed by the Hain Celestial Group, Inc. The retailer is working with MSLO to develop additional products that will be available in 2010, with more details promised in the first part of the New Year.

Top

Richelieu makes two acquisitions
MONTREAL — Richelieu Hardware Ltd., the specialty hardware and building products distributor, has acquired two companies. The first is Paint Direct, a Calgary-based distributor of finishing products, stains, lacquers and various other paint products. This acquisition brings Richelieu’s Canadian network to 30 distribution centres.In the United States, Richelieu has acquired Syracuse, N.Y.-based Woodland Specialties, a distributor of hardware products, high-pressure laminates, finishing products and other complementary products targeted mainly at kitchen cabinet makers and the commercial woodworking segment. This acquisition expands Richelieu’s geographic market and increases its U.S. distribution network to 18 centres. The two recently closed acquisitions add annual sales of approximately $6 million to Richelieu’s revenues.

It has also signed an agreement to complete another unnamed acquisition that’s expected close in January 2010.

Top

Lowe’s introduces California energy information centres
MOORESVILLE, N.C. — Lowe’s is positioning itself as a “go-to” retail destination for energy conscious Californians with the introduction of Energy Centers in 21 California stores. The Energy Center is designed as a one-stop destination to help customers create an energy plan that fits their budget and home improvement goals.An information kiosk offers a touch-screen display to help customers evaluate energy needs, and the Energy Center features products that offer alternative energy solutions.

The Energy Center outlines three ways for customers to save energy and money: measure how much energy they use or lose with power monitors and other devices; reduce energy consumption by using CFLs and other money-saving products; and generate and use renewable energy with solar panels.

Lowe’s claims to be the first major retailer in the U.S. to offer many of these products in one place and to stock and sell grid-connected solar panels in stores. (In Canada, TIM-BR MART dealers have been positioning themselves as energy experts with staff training and a mandate from head office to buy “green.”)

Top

Classifieds


Sales and Marketing Coordinator

Wells Lamont Retail, Inc is a leading distributor of quality work and garden gloves to the retail environment. Corporate headquarters are located in the Chicago, Illinois area, though this position will be home based in the Canadian GTA.

Reporting to the Vice-President of Sales and Marketing (Canada), the Sales/Marketing Coordinator is responsible for supporting a broad range of sales and marketing activities and creating goodwill for WLR’s products and services in the Canadian marketplace.

Responsibilities include: review, analyze and update market data (spec sheets-price lists, collateral material, etc); liaison between customers, prospects, suppliers, sales and other internal personnel; create customer/product presentations and forecasts; communicates creation of new items and product info. to sales (product images, pricing, UPC’s, carton dimensions, etc.); prepare monthly reports, charts, internal systems documents; and coordinate trade shows.

  • Ideal candidates will have solid self-management skills, excellent verbal (phone) and written communication skills, ability to multi-task-organize- prioritize to meet deadlines, customer service oriented and proficient problem solver. At least 3-5 years in a sales/or marketing support role (bachelors degree preferred). Exposure to retail products in a mfr or distribution environment helpful. Computer literacy using PowerPoint, Excel and Word software programs.

We offer a competitive salary and benefits package. For consideration, please send resume (with salary history) to dwaltmire@wellslamontretail.com. Only local candidates will be considered. Telephone calls will not be accepted.



COMPANY IS SEEKING NEW LINES IN ONTARIO

Horta has over 8 years of in-store experience delivering full-service vendor managed inventory programs for several live goods vendors selling to a major home improvement retailer.

Team of seasoned reps able to drive sales and execute retail merchandising programs tailored to your needs. Year-round market coverage or special project focus for gardening lines or any other category.

Contact Deb Ondejko at debbieo@horta.ca to explore how this team of professionals can assist your company with its in-store presence.

To place an ad in our classified section click here or call 416—489—3396

Top

Recent Industry Resumés
Sales Professional Power Tools / Consumer Products with extensive big box retail experience
Senior sales/marketing leader with experience in all classes of trade wishing new hardlines career.
Very Experienced Business Unit Manager, great passion for generating sales and building relastionships.
Worked through my career within the manfucaturer, wholesale and consumer goods industries.
Senior Sales Manager with vast experience in retail and wholesale sales growth in Canada.
A seasoned buyer/manager looking for new role in sales management or buying.
National sales or Accounts Manager in the packaged goods retail industry.
Results oriented sales professional with a strong record of achievement in strategic and tactical roles.
Seasoned Sales veteran. Experienced, dealing with established and new manufacturers introducing new products to key retailers in the Canadian market.
Leadership, sales and communication skills, seeking a challenging and results—oriented environment.
A creative, strategic thinking and results oriented Sales Professional.
Know someone who is between jobs? We will send a complimentary subscription to anyone who is seeking a job. We also offer a free Online Resumé Service. Ask them to call or email us here at the World Headquarters. (And why not tell your HR department about this service!) Email Brady for more info. —Beverly
Marketplace

Sell your company — or buy one — with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca
To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
You can read it online instead. call us to find out how.

Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2009 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney — Editor & President — mike@HARDLINES.ca
Beverly Allen, Publisher — bev@HARDLINES.ca
Brady Peever — Client Services Manager — brady@HARDLINES.ca
Chiaki Nemoto — Accounting — chiaki@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week — but let us handle your internal routing from this end!

Subscription:$299 (Canadian subscribers add $14.86 GST = $315.21 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $48.75 (Canadian subscribers add $2.44 GST = $51.19).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

Top

DID YOU KNOW…?

That we get a LOT of calls every week from marketers asking for the size of the market, the market share of Lowe’s and Home Hardware and RONA and Home Depot, an explanation of how the buying groups are organized — and how they differ, and what we forecast for business conditions for next year. So we’ve put just about everything we know about the Canadian home improvement market into one monster PowerPoint presentation, The Annual Home Improvement Retail Report. Click here for more info! —Michael

NEWS IN BRIEF

QUEBEC CITY — BMR le Groupe honoured Connie and Jean-Guy Lasalle, owners of the centres de rénovation Matériaux JLS in Fort-Coulonge and in Bryson, by awarding them the “Prix Fierté 2009.”

At BMR’s recent dealer show here, Yves Gagnon, president of the wholesaler and buying group (r), presented the couple with the award, recognizing their achievements and involvement within the group. Matériaux JLS joined BMR in 2001. The two home centres total some 12,000 square feet of retail space offering a welcoming shopping environment, well known to its customers for quality service and excellent advice — hence the award.

MONTREAL — RDTS, the rep agency and instore detailing service, celebrated its 15th anniversary at the Hyatt Regency here during the recent RONA show.

Almost 200 people were on hand to join RDTS head Robert Di Tomasso, (shown here with his father and mentor, Richard), who has guided the company through a turbulent, dynamic decade and a half to become a national presence that has made technology advances, strategic alliances, and become the first company of its kind in North America to obtain ISO certification.

VANCOUVER — Taymor, the builders’ and decorative hardware supplier, was awarded a top prize of a Black  ribbon for the Most Creative Tree at the Festival of Trees at the Four Seasons Hotel here. This was Taymor’s first time at the event, a fundraiser for the B.C. Children’s Hospital Foundation. The themed Tree featured the “12 days to refresh, redecorate or renovate your home” using decorations made with Taymor products such as a “Lever Lock Tress”, Spring Stop Snowflakes and a Spring Stop Tree. The Festival of Trees provides corporate and individual sponsors an opportunity to showcase community leadership, creative flair and innovative themes while helping raise money for a very good cause.

BERLIN — EDRA, the European DIY Retail Association, has become an independent body. In a meeting held here recently, the new association was officially formed. In the past, it had been administered by the DIY associations in France (FMB) and Germany (BHB).

Our old friend, John Herbert (centre), has been appointed general secretary of the Association, which has members from 18 countries that operate in 38 countries. It was also agreed at the inaugural meeting that EDRA will now open its doors to form a Global Home Improvement Network, allowing members outside Europe to become associate members and to benefit from the affiliation of the EDRA network. (For more info, contact: morgan@edra-online.org.)

BOUCHERVILLE, Que. — RONA has been rewarded for its wood products procurement policy by the Canadian Boreal Initiative in Ottawa. RONA was one of six winners selected by a committee of the Boreal Leadership Council, which is made up of leading conservation groups, Aboriginal organizations, and businesses committed to taking action to preserve the boreal forest. RONA was recognized for its leadership in developing and implementing an ambitious procurement policy for the wood products sold in its stores.

CHICAGO — Industrial supply distributor W.W. Grainger Inc. has purchased a 1 million-square-foot distribution centre in the Chicago suburb of Minooka, Ill. It will relocate an existing distribution facility in Niles, Ill., to the new site by 2012.

TORONTO — RONA Inc., in partnership with Maple Leaf Sports & Entertainment and the MLSE Team Up Foundation, has fixed up another sports facility in the GTA. The newly refurbished Ramsden Park Rink is the 10th completed project as part of the MLSE Team Up Foundation Hockey Rink Legacy Program.

ISSAQUAH, Wash. — Costco Wholesale Corp. had November net sales of $6.04 billion, an increase of 9% from $5.55 billion. The company reported year-to-date net sales of $18.57 billion, an increase of 6%.

MONTREAL — Are we in the wrong business? Dollarama Inc. reported significant increases in sales and net earnings despite the economic downturn. Sales increased 14.8% in the third quarter and 15.0% year-to-date. Same-store sales grew 7.3% in both the third quarter and the
year-to-date periods.

 

PEOPLE ON THE MOVE

Duncan Fulton has been hired as vice-president, corporate affairs at Canadian Tire Corp. He most recently general manager and senior partner at Fleishman-Hillard Toronto; before that he was advisor and spokesman for Prime Minister Jean Chrétien, press secretary for Premier Dalton McGuinty, and communications assistant for former Premier Frank McKenna in New Brunswick.

ECONOMIC INDICATORS

Retail sales in November increased 1.3% from October and rose 1.9% from November 2008, to $352.1 billion.  Excluding autos, retail sales increased 1.2% from the previous month and rose 1.3% from the prior year, to $292.1 billion. (Commerce Dept.) The value of building permits rose 18.0% in October to $6.1 billion. In the residential sector, the value of permits climbed 3.8% to $3.4 billion, the third consecutive monthly increase. Ontario and Quebec accounted for much of the growth seen at the national level. In the non-residential sector, municipalities issued permits worth $2.7 billion, up 42.4% following a 9.2% decline in September. (Stats Canada)

Housing starts reached 158,500 units seasonally adjusted in November, a 0.07% increase from 157,400 starts in October. Urban starts increased by 0.7% to 141,100 units. Urban multiples were down from 72,500 units in October to 71,300 units. Single urban starts increased by 3.4%. Urban starts increased by 10% in Quebec, by 8.2% in the Prairies and by 6.2% in British Columbia. The rate of urban starts decreased by 8.3% in Ontario and by 9.8% in Atlantic Canada. (CMHC)

OVERHEARD…

“I think we’ve raised the bar on home improvement in Canada.” — Alan Huggins, president of Lowe’s Canada. He was speaking last week in a TV interview on BNN, following the announced expansion of Lowe’s in Western Canada.
 
Hardlines Product Updates
Hardlines Quarterly Report – Just released!Hardlines Retail Report – Hot off the keyboard!

Hardlines Market Share Report – New! Just Released!

Hardlines TV

Free daily news updates

Did you know you can have this newsletter sent to someone else in your office for less than a dollar an issue!

click here to add additional subscribers now!




Dec. 7, 2009

Click here for the blackberry/printable edition


Phone: 416-489-3396

Michael McLarney, Editor & President
mike@hardlines.ca

Beverly Allen, Publisher
bev@hardlines.ca

Brady Peever, Client Services Manager
brady@hardlines.ca

John Caulfield, Contributing Editor

December 7, 2009, Volume xv, #46
In This Issue:

“I was seldom able to see an opportunity until it ceased to be one.”
—Mark Twain (American author and essayist, 1835–1910)

Our Holiday publishing Schedule: Hardlines will publish once more next week, Dec. 14. There will be no issues on Dec. 21 or 28. Then the next issue is Jan. 5, 2010. However, the World Headquarters remains open until Dec. 21. —Michael

RONA announces dealer friendly programs at show
MONTREAL — At its dealer show held here last week, RONA CEO Robert Dutton unveiled a program to invest in the development and succession plans for young dealers. The plan calls for a $100 million investment over 10 years.The show also played host to a range of new product programs. An automotive department focusing on accessories and small maintenance projects is one of the departments, which came about as a result of the needs of RONA’s growing ranks of independent, or “affiliate,” dealers. Those dealers also welcomed the introduction of a range of kitchenwares and small appliances and a workwear department. “These categories won’t appear in our big boxes,” said Normand Dumont, evp merchandising for RONA.

A line of indoor furniture was also new at this year’s show.

RONA is also expanding its private-label offerings, introducing a new UberHaus private brand for a range of products. The line, says Dumont, will complement the existing RONA brand, and be applied to a wider range of RONA’s proprietary products being sourced directly from China.

Top.

Canadian Tire money gets a special limited-time promotion
TORONTO — Canadian Tire is reaffirming its commitment to its Canadian Tire money with a limited edition coin. Available this past weekend, Dec. 5-6 only, the coin represents a dollar in value and will be given to customers who spend $25 or more.According to Canadian Tire Retail president Mike Arnett, the coin in no way represents a replacement of the existing Canadian Tire money. Instead, the company was trying to reinforce its commitment to the loyalty program. Founded in 1958 as a way to boost gasoline sales for Canadian Tire, Arnett claims it’s the oldest loyalty program in the country.

He did say, however, that the program is going to get re-launched in spring 2010, but that the final look of the program has not been defined. “It’s still in the research and development stage,” he says.

Top

Classifieds


Sales and Marketing Coordinator

Wells Lamont Retail, Inc is a leading distributor of quality work and garden gloves to the retail environment. Corporate headquarters are located in the Chicago, Illinois area, though this position will be home based in the Canadian GTA.

Reporting to the Vice-President of Sales and Marketing (Canada), the Sales/Marketing Coordinator is responsible for supporting a broad range of sales and marketing activities and creating goodwill for WLR’s products and services in the Canadian marketplace.

Responsibilities include: review, analyze and update market data (spec sheets-price lists, collateral material, etc); liaison between customers, prospects, suppliers, sales and other internal personnel; create customer/product presentations and forecasts; communicates creation of new items and product info. to sales (product images, pricing, UPC’s, carton dimensions, etc.); prepare monthly reports, charts, internal systems documents; and coordinate trade shows.

  • Ideal candidates will have solid self-management skills, excellent verbal (phone) and written communication skills, ability to multi-task-organize- prioritize to meet deadlines, customer service oriented and proficient problem solver. At least 3-5 years in a sales/or marketing support role (bachelors degree preferred). Exposure to retail products in a mfr or distribution environment helpful. Computer literacy using PowerPoint, Excel and Word software programs.

We offer a competitive salary and benefits package. For consideration, please send resume (with salary history) to dwaltmire@wellslamontretail.com. Only local candidates will be considered. Telephone calls will not be accepted.

 


COMPANY IS SEEKING NEW LINES IN ONTARIO

Horta has over 8 years of in-store experience delivering full-service vendor managed inventory programs for several live goods vendors selling to a major home improvement retailer.

Team of seasoned reps able to drive sales and execute at –retail merchandising programs tailored to your needs. Year-round market coverage or special project focus for gardening lines or any other category.

Contact Deb Ondejko at debbieo@horta.ca to explore how this team of professionals can assist your company with its in-store presence.

Have you organized yourself for sending
Holiday Cards to your valued customers yet?

We can help!

Email us at clientuniteinc@rogers.com  for more information.

 




Sales & Merchandising Representative

Moen (Buy it for looks. Buy it for life™) sets the standard for high quality, fashion oriented kitchen and bath fixtures and accessories. As a Sales & Service Representative, you’ll provide legendary service to valued retail box store customers and independents in a territory encompassing the eastern GTA north to Barrie, east to Peterborough and south to Lake Ontario. You’ll conduct PK sessions, merchandising duties including resets, ordering, selling through overages, marketing and promo programs and managing RTV’s in addition to developing new opportunities. You’ve been in a similar role for 2+ years and have the enthusiasm, motivation and sales expertise…the company will in turn supply a great team to work with, in addition to a stellar reputation and all of the tools to make your job efficient including company vehicle, Blackberry and more. Familiarity with home improvement, mass retailers and independents combined your comfort level using technology tools are required. Internal career growth is also a distinct possibility.
To explore this opportunity in complete confidence, please contact Wolf Gugler (888-848-3006), apply online at http://www.wolfgugler.com/opportunities or email your resume to resumes@wolfgugler.com.
Wolf Gugler & Associates Limited, www.wolfgugler.com. Retailer and Supplier Executive Search and selection. Offices in Canada and the U.S.

To place an ad in our classified section click here or call 416—489—3396

Top

Recent Industry Resumés
Sales Professional Power Tools / Consumer Products with extensive big box retail experience
Senior sales/marketing leader with experience in all classes of trade wishing new hardlines career.
Very Experienced Business Unit Manager, great passion for generating sales and building relastionships.
Worked through my career within the manfucaturer, wholesale and consumer goods industries.
Senior Sales Manager with vast experience in retail and wholesale sales growth in Canada.
A seasoned buyer/manager looking for new role in sales management or buying.
National sales or Accounts Manager in the packaged goods retail industry.
Results oriented sales professional with a strong record of achievement in strategic and tactical roles.
Seasoned Sales veteran. Experienced, dealing with established and new manufacturers introducing new products to key retailers in the Canadian market.
Leadership, sales and communication skills, seeking a challenging and results—oriented environment.
A creative, strategic thinking and results oriented Sales Professional.
Know someone who is between jobs? We will send a complimentary subscription to anyone who is seeking a job. We also offer a free Online Resumé Service. Ask them to call or email us here at the World Headquarters. (And why not tell your HR department about this service!) Email Brady for more info. —Beverly
Marketplace

Sell your company — or buy one — with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca
To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
You can read it online instead. call us to find out how.

Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2009 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney — Editor & President — mike@HARDLINES.ca
Beverly Allen, Publisher — bev@HARDLINES.ca
Brady Peever — Client Services Manager — brady@HARDLINES.ca
Chiaki Nemoto — Accounting — chiaki@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week — but let us handle your internal routing from this end!

Subscription:$299 (Canadian subscribers add $14.86 GST = $315.21 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $48.75 (Canadian subscribers add $2.44 GST = $51.19).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

Top

DID YOU KNOW…?
…that the market share and sales and market share of every retail banner in the country is now available from Hardlines? The Hardlines Market Share Report is now available. Click here for more info and to get your copy now! —Michael
Home Depot sees industry turnaround in sight
CALGARY — The Video Challenge, a promotion launched by the LBM buying group TIM-BR MART in September, invited minor league hockey teams to video their team spirit, showing why they should win a trip to the 2010 World Juniors. The Pas Huskies of Manitoba have won TIM-BR MART’s World Junior Hockey Video Challenge and will go to the games in Saskatoon Dec. 27-29.TORONTO — Home Depot Canada admits that the first half of the 2009 calendar year was tough for the giant home improvement retailer. But, says Gino Digioacchino, vice-president merchandising, “During the latest quarter, things are getting better, and we’re starting to see it turn around.”

VANCOUVER — The Futura Corporation has increased its ownership of Tree Island Wire Income Fund, in connection with the private placement completed by Tree Island a day earlier. Already the majority unitholder in Tree Island, Futura has been critical in the past of that company’s management. With Futura’s latest investment, it has acquired $3,750,000 principal amount of 10% second lien convertible debentures.

A lot of that improvement is coming from the company’s core categories, as customers begin undertaking some of the larger projects that had fallen off so dramatically during the height of the economic slowdown earlier in the year.

And he is optimistic about what lies ahead for the industry, and for Home Depot. “From the outside, those are great signs,” says Digioacchino. “From the inside, I have to say I’ve never felt better about the business.”

 

NEWS IN BRIEF

ST. JACOBS, Ont. — As national sponsors of SickKids Foundation, Home Hardware dealers are once again this year stocking a special charity calendar in support of SickKids Foundation. Established a decade ago, the campaign has raised more than $1 million for SickKids Foundation during that time. So far this year, $128,000 has been raised from sales of the 2010 calendar and a cheque was recently presented as a charitable donation to Ted Garrard, president and CEO of SickKids Foundation.

MONTREAL — Richelieu Hardware Ltd. has closed two new acquisitions in North America and signed an agreement to complete another acquisition that should close in January 2010. Richelieu has acquired Calgary-based Paint Direct, a distributor of finishing products, stains, lacquers and various other products. In the United States, Richelieu has acquired Woodland Specialties in Syracuse, N.Y., which distributes hardware products, high-pressure laminates, and other products for kitchen cabinet makers.

TORONTO — Certainteed launched a “Be Certain” brand building initiative throughout Canada at the recent Construct Canada trade show. There, the giant distributor was showcasing a range of products which aimed to reflect the new slogan. “Be Certain is an easy and recognizable way to raise awareness of our brand name with the trades and consumers throughout the provinces,” says Eric Nilsson, vice-president of corporate marketing for CertainTeed Corp. The campaign will be rolled out in further promotions, as well.

PEOPLE ON THE MOVE

At its 2010 Spring Show last week, RONA paid tribute to four of the company’s exceptional “builders”, individuals who were instrumental in the growth of RONA: Pierre Piotte, son of RONA co-founder Napoleon Piotte; André H. Gagnon, 36-year board member, board chairman for five years and still a dealer-owner; Henri Drouin, chairman of the RONA board of directors for 21 years; and André Dion, president and CEO of RONA for many years before Robert Dutton’s appointment to the position.At Roxul Inc., the Milton, Ont.-based insulation manufacturer, Sylvie Pinsonneault has been promoted to the position of Quebec regional manager. she will lead the sales and merchandising activities in Quebec for Roxul.

OVERHEARD…

“For one of our large competitors, their staff are ‘associates.’ For us, they are much more. They are family.” Alain Brochet of Rimouski Home Hardware, Rimouski, Que. He made the comment during his acceptance of the Outstanding Retailer of the Year Award at the recent Awards Gala held at the Hardlines Conference last month.
Hardlines Product Updates
Hardlines Quarterly Report – Just released!Hardlines Retail Report – Hot off the keyboard!

Hardlines Market Share Report – New! Just Released!

Hardlines TV

Free daily news updates

Did you know you can have this newsletter sent to someone else in your office for less than a dollar an issue!




Nov. 30, 2009

Click here for the blackberry/printable edition


Phone: 416-489-3396

Michael McLarney, Editor & President
mike@hardlines.ca

Beverly Allen, Publisher
bev@hardlines.ca

Brady Peever, Client Services Manager
brady@hardlines.ca

John Caulfield, Contributing Editor

November 30, 2009, Volume xv, #45
In This Issue:

“True genius resides in the capacity for evaluation of uncertain, hazardous and conflicting information.” —Winston Churchill (British politician and author, 1874-1965)

Our Holiday publishing Schedule: Hardlines will publish once in December, as we always do. You’ll get your issue next week, Nov. 30, then again on Dec. 14. There will be no issues on Dec. 7, 21 or 28. However, the World Headquarters remains open until at least Dec. 23.

Castle head touts role of independent
TORONTO — Ken Jenkins believes that the independent dealer is the heart and soul of the home improvement industry. The president of Castle Building Centres Group talked about the role of the independent at the latest Hardlines Executive Breakfast, speaking before a group of vendors and retail representatives.His role, heading up a group that represents some 226 of those independents, is to support them in what he believes is the group’s key function: buying.

That’s something that Castle stays focused on, even while other banners, says Jenkins, are broadening their services to dealers.

“They’ve morphed into marketing machines, advertising machines and sponsorship machines. At Castle, we are a buying machine. We employ the best buyers in the industry.”

Castle dealers are typically contractor-oriented outlets. With large yards and retail space that’s typically under 5,000 square feet, these dealers are focused on their local markets. In fact, 60% of Castle members choose not even to carry a Castle banner, but rather put their own brand front and centre.

Does a national brand or a full flyer program work for a business like this? Jenkins says that decision is left to his members. But he also believes that his members must be educated to the full costs of involvement in banners that are based on distribution. “It’s up to me to educate my members on what drives those business models and make my members understand the cost that goes along with that.”

Top.

FCL to support Roughriders with branded products
TORONTO — Federated Co-operatives Ltd. will partner with the Saskatchewan Roughriders football team next year, supporting the sports club’s 100th anniversary with the introduction of a range of private-label products.According to Rod Baergan, director of merchandising for FCL’s general merchandise division (which includes hardware and building materials), the sponsorship will extend to about 15 private label products such as mugs and hats, all available at Co-op locations across the West. The most notable product, however, and the one modeled personally by Baergan, is a foam-padded “watermelon” hat, suitable, of course, for wearing at any Roughriders game.

Baergan was speaking to vendors last week at a meeting in Toronto hosted by the Canadian Hardware and Housewares Manufacturers Association.

Top

Strategic initiatives poise RONA for recovery
MONTREAL — At RONA’s dealer show on this past weekend, the giant retailer showcased a range of new products and programs, all against the backdrop of a company that is working to position itself in a recovery mode.The show returned to RONA’s home province after one foray outside of Quebec. In 2008, the show was held in Toronto, with plans for Calgary to host the show this year. The economic downturn, however, put those plans on hold.

The company made a number of gains under phase one of its PEP program (productivity, efficiency, profitability). The first was to improve the profitability of the corporate store network. Although gross margin was down in the third quarter due in part to the liquidation of seasonal products, the sell-off managed to reduce inventory levels, increase stock rotation rates and improve inventory quality.

A turnaround plan for underperforming stores resulted in these stores posting relatively higher increases in sales and operating income than the network as a whole during this quarter.

Efforts to optimize the supply chain resulted in further inventory reductions of $51 million or 6.0% in third quarter. Including acquisitions and new stores, inventories were reduced by $38 million. Reduced transportation costs and ongoing improvements in demand management resulted in a reduction of nearly $1 million in logistics costs in the quarter, as well.

“With the gains made so far under the PEP program, coupled with RONA’s increased financial flexibility in the wake of a common share issue back in June, the company believes it is ready to commence phase two of its 2008-2011 strategic plan,” says RONA CEO Robert Dutton. These initiatives will focus on the re-acceleration of RONA’s development activities, including the recent launch of its dedicated paint and décor banner, STUDIO by RONA.

Top

Product trends emerge in run up to International Hardware Fair
COLOGNE, Germany — With less than four months to go, 2,500 suppliers are getting ready to show off their newest innovations next February in Cologne. Show dates are set for Feb. 28–March 3, 2010 (www.hardwarefair.com).The event will be held in 11 halls of the Koelnmesse Expo Center. Products are segmented in five overall categories: Tools, Industrial Supplies, Fastening & Fittings, Locks & Fittings and Home Improvement. Based on early product announcements, the following trends are emerging:

Tools: Tool lines will be more diverse with a wider range of applications. A new generation of tightening tools, abrasive tools able to separate and deburr materials will be shown for the first time as well as diamond cutting tools designed for engineering projects.

Fastening Technology: A new line of screws used in woodworking that do not require pre-drilling. A clear trend towards smaller and environmentally-friendly packaging.

Industrial Supplies: Computer-aided accounting software able to track costs and efficiency of tools and materials. Ladders with higher load-bearing capability (up to 500 pounds) and ladders with new foot-cap materials providing extra protection for floors.

Locks & Fittings: New sound absorbing techniques for hinges and furniture fittings. New materials, forms and colours for decorative products and extension systems for drawers.

DIY: Soft pastel colours will be more prevalent on walls, switches, sockets and mouldings. New store presentation and organizational ideas for retail spaces. More demand for “soft-product” items such as porcelain and ceramic and a stronger overall demand for high-quality products with longer life spans.

One of the event’s highlights will be the special exhibit “Modern Power Tools: Productivity – Safety – Ergonomics,” featuring the latest trends and developments in this industry segment. The exhibit is supported by the Association of German Tool Manufacturers and by the country’s leading power tool manufacturers, including TTS Tooltechnik Systems, Robert Bosch, AEG & Milwaukee Elektrowerkzeuge, C. & E. FEIN, Black & Decker, Hilti and WERA-WERK.

Online registration is now available at http://www.hardwarefair.com/tickets/index.php. For information about exhibiting, attending or traveling to the International Hardware Fair Cologne, please contact Chris Beavers, North American project manager, at 773-326-9928; c.beavers@koelnmessenafta.com.

(You won’t want to miss our Hardlines Canada Night Reception in Cologne. For more info, contact Beverly Allen, Publisher of Hardlines, at bev@hardlines.ca .)

Top

National Hardware Show is filling up fast

NORWALK, Conn. — Exhibition space at the National Hardware Show is more than 86% filled with six months left until the show opens.The event runs May 4-6, 2010 in Las Vegas.

“Manufacturers from all over the globe have reserved their location on the show floor, with many companies expecting to unveil new products at the show,” says Ed Several, Group vice-president and show manager, National Hardware Show. “We are optimistic that the expected market recovery in mid-2010 will encourage retailers to diversify their inventory mix by reviewing hundreds of thousands of new SKUs in a variety of price points and gaining valuable insight, ideas and inspiration.”

A number of major suppliers are already committed to exhibit at the National Hardware Show. They include: 3M, Ames True Temper, Arrow Fasteners, Bond Manufacturing, Brinkmann Corporation, Channellock, Coleman Cable, Cosco Home & Office, Elmer’s Products, Fiskars, ITW, Jarden’s First Alert brand, Karcher, Franklin Electric and MTD Products.

Other national brands that will be present include ShurTech Brands, Stanley National Hardware, Stanley Tape, Vaughn & Bushnell, Worx and The Scotts Company.

“New programs, products, insights and customer value have all contributed to this early commitment to next year’s show, we believe,” says Several. A series of “Discovery Zones” will let retailers see the latest new products for the categories in which they buy, while brand new custom research will be unveiled by the North American Retail Hardware Association.

Top

Classifieds


Sales and Marketing Coordinator

Wells Lamont Retail, Inc is a leading distributor of quality work and garden gloves to the retail environment. Corporate headquarters are located in the Chicago, Illinois area, though this position will be home based in the Canadian GTA.

Reporting to the Vice-President of Sales and Marketing (Canada), the Sales/Marketing Coordinator is responsible for supporting a broad range of sales and marketing activities and creating goodwill for WLR’s products and services in the Canadian marketplace.

Responsibilities include: review, analyze and update market data (spec sheets-price lists, collateral material, etc); liaison between customers, prospects, suppliers, sales and other internal personnel; create customer/product presentations and forecasts; communicates creation of new items and product info. to sales (product images, pricing, UPC’s, carton dimensions, etc.); prepare monthly reports, charts, internal systems documents; and coordinate trade shows.

  • Ideal candidates will have solid self-management skills, excellent verbal (phone) and written communication skills, ability to multi-task-organize- prioritize to meet deadlines, customer service oriented and proficient problem solver. At least 3-5 years in a sales/or marketing support role (bachelors degree preferred). Exposure to retail products in a mfr or distribution environment helpful. Computer literacy using PowerPoint, Excel and Word software programs.

We offer a competitive salary and benefits package. For consideration, please send resume (with salary history) to dwaltmire@wellslamontretail.com. Only local candidates will be considered. Telephone calls will not be accepted.

 

Roxul Inc.  is a leading North American manufacturer and marketer of planet-friendly insulation made from natural stone and recycled material. Headquartered in Milton, ON, with production facilities located in Milton and Grand Forks, BC, we are a subsidiary of Rockwool International. Roxul’s fire-resistant, stone wool insulation products are used in residential, commercial, and industrial applications to save energy, lower emissions, and provide added safety. We are currently seeking a talented, energetic individual with drive and determination to join our team in Trois-Rivières as a:

Quebec Residential Sales Representative – Bilingual

You are a well organized, self-motivated individual with a persuasive and professional approach to sales. A proven selling ability, strong knowledge of the retail business environment, and an appropriate education and background are required. Building materials experience and confidence selling to lumberyards would be definite assets. You are bilingual in English and French, both spoken and written.

We offer a dynamic environment with significant growth potential and have an excellent benefit and remuneration package. If you are interested, please apply in English, to:

Human Resources
ROXUL Inc.
420 Bronte Street, Suite 105
Milton, Ontario L9T 3H3
fax: (905) 878-8077
e-mail: jobs@roxul.com

We thank all applicants; however, only those selected for an interview will be contacted.

www.roxul.com

Hitachi Power Tools is seeking a Junior National Account Executive based in Mississauga.

The successful candidate will possess:

  • A minimum of 3 years experience in a territory sales role
  • Strong organizational skills with ability to plan and manage territory
  • Strong communication, presentation and business relationship building skills
  • A self-starter with ability to work both independently and as part of a team
  • Knowledge of trades (i.e. construction, electrical, woodworking) an asset

Please visit our website at www.hitachipowertools.ca/en/CompProfile/Careers for more details. If interested please forward your resume and cover letter to melissaf@hitachi-powertools.com

 


COMPANY IS SEEKING NEW LINES IN ONTARIO

Horta has over 8 years of in-store experience delivering full-service vendor managed inventory programs for several live goods vendors selling to a major home improvement retailer.

Team of seasoned reps able to drive sales and execute at –retail merchandising programs tailored to your needs. Year-round market coverage or special project focus for gardening lines or any other category.

Contact Deb Ondejko at debbieo@horta.ca to explore how this team of professionals can assist your company with its in-store presence.

Have you organized yourself for sending
Holiday Cards to your valued customers yet?

We can help!

Email us at clientuniteinc@rogers.com  for more information.

  


INVITATION FOR OFFERS
BUILDING CENTRE

WESTLOCK , AB

Alger & Associates Inc. in its capacity as Receiver of the property, assets and undertakings of Melvax Holdings Corp. which operated as Rona Westlock and previously as a Home Hardware Building Centre (the “Company”) invites written offers to purchase the business and operating assets of the Company.

The Company’s assets consist of inventory, store fixtures and equipment; rolling stock, land and building and the potential ability to operate as a dealer owned Home Building Centre or Rona.

For further information or to obtain an information package, please contact Ray Leblanc (rleblanc@alger.ca) or Ron Nordstrom (rnordstrom@alger.ca), by telephone at 780.414.1133 or refer to our website at www.alger.ca Written offers must be submitted to our office by 12:00 noon MDT, Monday, December 7, 2009. The Receiver reserves the right to enter into agreements for sale prior to December 7, 2009. The highest or any offer will not necessarily be accepted.

Alger & Associates Inc.
312 Capital Place
9707 – 110 Street
Edmonton , Alberta T5K 2L9

Tel. 780.414.1133
Fax. 780.413.9666




Sales & Merchandising Representative

Moen (Buy it for looks. Buy it for life™) sets the standard for high quality, fashion oriented kitchen and bath fixtures and accessories. As a Sales & Service Representative, you’ll provide legendary service to valued retail box store customers and independents in a territory encompassing the eastern GTA north to Barrie, east to Peterborough and south to Lake Ontario. You’ll conduct PK sessions, merchandising duties including resets, ordering, selling through overages, marketing and promo programs and managing RTV’s in addition to developing new opportunities. You’ve been in a similar role for 2+ years and have the enthusiasm, motivation and sales expertise…the company will in turn supply a great team to work with, in addition to a stellar reputation and all of the tools to make your job efficient including company vehicle, Blackberry and more. Familiarity with home improvement, mass retailers and independents combined your comfort level using technology tools are required. Internal career growth is also a distinct possibility.
To explore this opportunity in complete confidence, please contact Wolf Gugler (888-848-3006), apply online at http://www.wolfgugler.com/opportunities or email your resume to resumes@wolfgugler.com.
Wolf Gugler & Associates Limited, www.wolfgugler.com. Retailer and Supplier Executive Search and selection. Offices in Canada and the U.S.

BILINGUAL SALES REPRESENTATIVE

Leading Toronto-based manufacturer of Lawn & Garden and Construction related products is seeking a fluently bilingual (English/French) sales representative. Toronto based position with responsibilities for sales to existing clients in the GTA and Eastern Ontario as well as new business development.

Key competencies required are self-starter requiring a minimum of supervision, good analytical skills, team player.

This position requires an outgoing and motivated sales professional with minimum of 3-5 years experience in the Lawn & Garden/Construction or related industry. Relevant post secondary education and proficiency in Microsoft Office applications required.

Must be able to travel as required with occasional out of town trips and work flexible hours including some weekends.

Competitive salary plus commission, benefit package, kilometer allowance.

Please submit your résumé via email to:
Black Eagle Executive Search
c/o Richard Simms at rsimms@blackeagle.ca

 

To place an ad in our classified section click here or call 416—489—3396

Top

Recent Industry Resumés
Results oriented sales professional with a strong record of achievement in strategic and tactical roles.
Seasoned Sales veteran. Experienced, dealing with established and new manufacturers introducing new products to key retailers in the Canadian market.
Leadership, sales and communication skills, seeking a challenging and results—oriented environment.
A creative, strategic thinking and results oriented Sales Professional.
Know someone who is between jobs? We will send a complimentary subscription to anyone who is seeking a job. We also offer a free Online Resumé Service. Ask them to call or email us here at the World Headquarters. (And why not tell your HR department about this service!) Email Brady for more info. —Beverly
Marketplace

Sell your company — or buy one — with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca
To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
You can read it online instead. call us to find out how.

Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2009 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney — Editor & President — mike@HARDLINES.ca
Beverly Allen, Publisher — bev@HARDLINES.ca
Brady Peever — Client Services Manager — brady@HARDLINES.ca
Chiaki Nemoto — Accounting — chiaki@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week — but let us handle your internal routing from this end!

Subscription:$299 (Canadian subscribers add $14.86 GST = $315.21 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $48.75 (Canadian subscribers add $2.44 GST = $51.19).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

Top

DID YOU KNOW…?
…that the market share and sales and market share of every retail banner in the country is now available from Hardlines? The Hardlines Market Share Report is now available. Click here for more info and to get your copy now! —Michael
NEWS IN BRIEF

MOORESVILLE, N.C. — Lowe’s Cos., in cooperation with the U.S. Consumer Products Safety Commission and Health Canada, has recalled 664,700 gas barbecue grills, following reports that 21 people who used the grills had suffered burns from irregular flames or the grill lid catching fire. Seventeen hundred of the grills have been sold in Canada, the rest sold in the U.S. The grills were made in China by Lucas Innovations Inc, and sold exclusively by Lowe’s under Perfect Flame SLG brand, from September 2005 through May 2009 in the U.S., and from December 2007 through May 2009 in Canada. There have been about 40 reports of irregular flames from the grills, and 23 incidents of the lid catching fire.

BALTIMORE — Stanley Works’ $5.4 billion deal to acquire Black & Decker has some shareholders seething. The Baltimore Sun reports that at least four lawsuits have been filed by investors in an attempt to block consummation of the all-stock transaction, in which Connecticut-based Stanley would become B&D’s majority owner. The suits—three of which are seeking class action status— accuse Towson, Md.-based Black & Decker and its board of breaching their fiduciary duties by undervaluing the company and agreeing to terms that are preferential to Stanley and benefit a few company insiders, reports The Sun.

NATIONAL REPORT — Both Lowe’s and Home Depot report that they are reducing their orders for artificial Christmas trees this season. Instead, U.S. shoppers are looking to save money by buying the real thing, according to Bloomberg.

BOUCHERVILLE, Que. — RONA’s sponsored TV show, Ma Maison RONA, will be renewed on TVA for the eighth consecutive year. In spring 2010, the reality show will be shot in the Quebec City region and follow the adventures of two families as they design, build and decorate two new houses. Viewers then choose one family to win the house they have built, furniture and all. The show will be hosted by actress Mélanie Maynard, broadcaster and co-host of TVA’s Deux filles le matin. Families wanting to participate in Ma Maison RONA can register at any RONA store, at www.rona.ca or at www.tva.canoe.ca between Nov. 30 and Dec. 17.

MOLINE, Ill. — Deere & Company has reported a worldwide net loss of $222.8 million for the fourth quarter ended October 31, compared with net income of $345.0 million for the same period last year. Affecting fourth-quarter 2009 results were charges of $364.8 million pretax and $321.8 million after-tax. Without the items, earnings for the quarter would have been $99.0 million. For the full year, net income was $873.5 million, down from $2.1 billion. Worldwide net sales and revenues declined 28 percent, to $5.33 billion, for the fourth quarter and were down 19 percent, to $23.112 billion, for the full year.

PEOPLE ON THE MOVE

Taiga Building Products Ltd. has made some changes to its executive team, effective Jan. 1, 2010. Trent Balog will step into the role of executive vice-president, operations. Kevin Bradshaw will assume the role of executive vice-president, supply management. Grant Sali will become executive vice-president, allied products and treated wood products. In addition, Jim Bradshaw, president and CEO, will retire. He will join the Taiga board as a non-executive director. The CEO position will be taken over by Cam White, who is currently Taiga’s evp, sales and operations and COO. He will assume his new position April 1, 2010.

ECONOMIC INDICATORS

Retail sales in current dollars rose 1.0% in September to $34.9 billion, the seventh increase in nine months. In volume terms, retail sales increased 1.2% in September. The sector has been rising since the beginning of 2009, following a sharp decline at the end of 2008. On a year-over-year basis, sales in September were 3.3% lower than in September 2008. (Stats Canada)

OVERHEARD…

“If you grew up anywhere on the Prairies, you know what co-op is all about.” —Vaughn Crofford, president of the Canadian Hardware and Housewares Manufacturers Association, during his introduction of Rod Baergan of Federated Co-operatives Ltd. Baergan was speaking last week at a CHHMA breakfast meeting.
Hardlines Products
Hardlines Quarterly Report

Hardlines Retail Report
Hardlines Hot Product ShowcaseHardlines TV

Free daily news updates

Did you know you can have this newsletter sent to someone else in your office for less than a dollar an issue!




Nov. 23, 2009

Click here for the blackberry edition


Phone: 416-489-3396

Michael McLarney, Editor & President
mike@hardlines.ca

Beverly Allen, Publisher
bev@hardlines.ca

Brady Peever, Client Services Manager
brady@hardlines.ca

John Caulfield, Contributing Editor

November 23, 2009, Volume xv, #44
In This Issue:

“Decision making is the specific executive task.”
—Peter Drucker (American business philosopher and author, 1909-2005)

Our Holiday publishing Schedule: Hardlines will publish once in December, as we always do. You’ll get your issue next week, Nov. 30, then again on Dec. 14. There will be no issues on Dec. 7, 21 or 28. However, the World Headquarters remains open until at least Dec. 23.

Despite lower results, retail giants find optimism
ATLANTA & MOORESVILLE, N.C. — The industry’s two largest home-improvement dealers, The Home Depot and Lowe’s Cos., continue to gain market share, even as their quarterly revenue and profit were dragged down by a recession that is forcing consumers to limit their purchases to less-expensive essentials.Lowe’s announced that overall sales fell 3% for the quarter, to $11.37 billion, while same-store sales fell 7.5%. Overall, Lowe’s posted a 30% drop in quarterly profit, citing the drop-off of consumers starting big-ticket renovations.

Total sales for the fourth quarter are expected to be flat and the company predicts that same-store sales would fall 2%-6% in the fourth quarter.

Home Depot reported negative third-quarter results as well, as overall sales declined 3% and same-store sales fell 6.9%. Net income was $689 million for the quarter, a drop of 8/.9%, and revenue fell 8% to $16.36 billion. The company said declines in the average checkout receipt eased slightly in the quarter, falling 7.1% to $51.89, compared with 8.2% for the year-to-date.

The company stuck to its forecast of a sales decline of 9%.

The good news for both companies has been that their percentage declines in sales from stores open a year or more have been getting smaller. Officers from both companies also emphasized to analysts and investors this week that they continue to streamline their operations and reduce their expenses with an eye towards some uptick in business next year.

Top.

RONA seeks growth through launch of paint banner
MONTREAL — With the recent unveiling of its new deco-renovation concept, RONA is gambling on the viability of a specialty store format to generate renewed growth for the company.But that gamble, which departs from RONA’s general hardware and building material model, may well pay off, as it focuses on one of any hardware dealer’s most profitable departments, and targets its most important décor customer — the female.

Three new stores in the Montreal area, in St-Leonard (8,000 sq. ft.), Vaudreuil (10,000 sq. ft.) and Rosemère (10,000 sq. ft.), offer what RONA claims is the first concept of its kind to provide a retail solution to three customer groups — consumers, designers and professional painters — under one roof. The stores offer competitively priced paint, wallpaper and accessories. But the offering goes beyond a traditional paint store by carrying mouldings, floor coverings and window treatments. In addition, a whole range of services, including design and decoration consulting, is also available.

The new stores required an investment of $1.5 million each and are the first in a series of planned openings in Quebec for 2010. The store in Saint-Léonard has applied for LEED certification and served as the reference model for the two other renovated stores and the future STUDIO stores.

“The launch of STUDIO by RONA is a strategic moment in RONA’s development,” says RONA president and CEO Robert Dutton. “It marks the transition between two phases of our 2008-2011 development plan, phase one, optimization, and phase two, renewed growth.

“Launching the STUDIO puts growth back in its rightful place in our development strategy.”

At the heart of the new store is its colour centre, dedicated to colour consultation, selection and creation. Here, customers have access to an array of large-size colour swatches, with a selection of 800 colours specially chosen for RONA. By January 2010, the system will also feature an exclusive colour software program that can create specific colours. The stores will be part of RONA’s paint recovery program, as well, which lets consumers bring back their leftover paint.

“STUDIO isn’t about brand, it’s about colour,” says Normand Dumont, RONA executive vice-president of merchandising. “With STUDIO, we expect to consolidate our leadership and increase our share of the dynamic interior designer and professional painter market.”

The Canadian Paint and Coating Association estimates the size of the Canadian paint market at $2 billion.

Top

Taiga’s results impacted by DC closure and sluggish market
BURNABY, B.C. — Taiga Building Products Ltd. had net earnings for the second quarter of $3.4 million, up from $3.2 million from the same period a year earlier, on sales that were down by 17.1% to $26.4 million, from $31.0 million in the second quarter of the prior fiscal year. That drop was attributed primarily to declining demand in new home construction. Sales weakness was offset by reduced selling and admin costs as management continued its cost reduction program. Also, income tax related expenses were lower compared to the prior year.On the other hand, distribution expenses were higher due to a non-cash charge of $1.1 million, as the company consolidated its warehouse operations in the Greater Toronto Area by closing a warehouse in Brampton and moving its operation into a warehouse in Milton, Ont.

Net earnings for the six-month period were $10.0 million, an increase from $7.3 million. Earnings improvements were attributable to cost reductions and foreign exchange gains. Sales, however, were down by 17.3% to $507.3 million for the year to date from $613.4 million.

Top

Classifieds


Sales and Marketing Coordinator

Wells Lamont Retail, Inc is a leading distributor of quality work and garden gloves to the retail environment. Corporate headquarters are located in the Chicago, Illinois area, though this position will be home based in the Canadian GTA.

Reporting to the Vice-President of Sales and Marketing (Canada), the Sales/Marketing Coordinator is responsible for supporting a broad range of sales and marketing activities and creating goodwill for WLR’s products and services in the Canadian marketplace.

Responsibilities include: review, analyze and update market data (spec sheets-price lists, collateral material, etc); liaison between customers, prospects, suppliers, sales and other internal personnel; create customer/product presentations and forecasts; communicates creation of new items and product info. to sales (product images, pricing, UPC’s, carton dimensions, etc.); prepare monthly reports, charts, internal systems documents; and coordinate trade shows.

  • Ideal candidates will have solid self-management skills, excellent verbal (phone) and written communication skills, ability to multi-task-organize- prioritize to meet deadlines, customer service oriented and proficient problem solver. At least 3-5 years in a sales/or marketing support role (bachelors degree preferred). Exposure to retail products in a mfr or distribution environment helpful. Computer literacy using PowerPoint, Excel and Word software programs.

We offer a competitive salary and benefits package. For consideration, please send resume (with salary history) to dwaltmire@wellslamontretail.com. Only local candidates will be considered. Telephone calls will not be accepted.

 

Roxul Inc.  is a leading North American manufacturer and marketer of planet-friendly insulation made from natural stone and recycled material. Headquartered in Milton, ON, with production facilities located in Milton and Grand Forks, BC, we are a subsidiary of Rockwool International. Roxul’s fire-resistant, stone wool insulation products are used in residential, commercial, and industrial applications to save energy, lower emissions, and provide added safety. We are currently seeking a talented, energetic individual with drive and determination to join our team in Trois-Rivières as a:

Quebec Residential Sales Representative – Bilingual

You are a well organized, self-motivated individual with a persuasive and professional approach to sales. A proven selling ability, strong knowledge of the retail business environment, and an appropriate education and background are required. Building materials experience and confidence selling to lumberyards would be definite assets. You are bilingual in English and French, both spoken and written.

We offer a dynamic environment with significant growth potential and have an excellent benefit and remuneration package. If you are interested, please apply in English, to:

Human Resources
ROXUL Inc.
420 Bronte Street, Suite 105
Milton, Ontario L9T 3H3
fax: (905) 878-8077
e-mail: jobs@roxul.com

We thank all applicants; however, only those selected for an interview will be contacted.

www.roxul.com

Hitachi Power Tools is seeking a Junior National Account Executive based in Mississauga.

The successful candidate will possess:

  • A minimum of 3 years experience in a territory sales role
  • Strong organizational skills with ability to plan and manage territory
  • Strong communication, presentation and business relationship building skills
  • A self-starter with ability to work both independently and as part of a team
  • Knowledge of trades (i.e. construction, electrical, woodworking) an asset

Please visit our website at www.hitachipowertools.ca/en/CompProfile/Careers for more details. If interested please forward your resume and cover letter to melissaf@hitachi-powertools.com

 


COMPANY IS SEEKING NEW LINES IN ONTARIO

Horta has over 8 years of in-store experience delivering full-service vendor managed inventory programs for several live goods vendors selling to a major home improvement retailer.

Team of seasoned reps able to drive sales and execute at –retail merchandising programs tailored to your needs. Year-round market coverage or special project focus for gardening lines or any other category.

Contact Deb Ondejko at debbieo@horta.ca to explore how this team of professionals can assist your company with its in-store presence.

Have you organized yourself for sending
Holiday Cards to your valued customers yet?

We can help!

Email us at clientuniteinc@rogers.com  for more information.

  


INVITATION FOR OFFERS
BUILDING CENTRE

WESTLOCK , AB

Alger & Associates Inc. in its capacity as Receiver of the property, assets and undertakings of Melvax Holdings Corp. which operated as Rona Westlock and previously as a Home Hardware Building Centre (the “Company”) invites written offers to purchase the business and operating assets of the Company.

The Company’s assets consist of inventory, store fixtures and equipment; rolling stock, land and building and the potential ability to operate as a dealer owned Home Building Centre or Rona.

For further information or to obtain an information package, please contact Ray Leblanc (rleblanc@alger.ca) or Ron Nordstrom (rnordstrom@alger.ca), by telephone at 780.414.1133 or refer to our website at www.alger.ca Written offers must be submitted to our office by 12:00 noon MDT, Monday, December 7, 2009. The Receiver reserves the right to enter into agreements for sale prior to December 7, 2009. The highest or any offer will not necessarily be accepted.

Alger & Associates Inc.
312 Capital Place
9707 – 110 Street
Edmonton , Alberta T5K 2L9

Tel. 780.414.1133
Fax. 780.413.9666




Sales & Merchandising Representative

Moen (Buy it for looks. Buy it for life™) sets the standard for high quality, fashion oriented kitchen and bath fixtures and accessories. As a Sales & Service Representative, you’ll provide legendary service to valued retail box store customers and independents in a territory encompassing the eastern GTA north to Barrie, east to Peterborough and south to Lake Ontario. You’ll conduct PK sessions, merchandising duties including resets, ordering, selling through overages, marketing and promo programs and managing RTV’s in addition to developing new opportunities. You’ve been in a similar role for 2+ years and have the enthusiasm, motivation and sales expertise…the company will in turn supply a great team to work with, in addition to a stellar reputation and all of the tools to make your job efficient including company vehicle, Blackberry and more. Familiarity with home improvement, mass retailers and independents combined your comfort level using technology tools are required. Internal career growth is also a distinct possibility.
To explore this opportunity in complete confidence, please contact Wolf Gugler (888-848-3006), apply online at http://www.wolfgugler.com/opportunities or email your resume to resumes@wolfgugler.com.
Wolf Gugler & Associates Limited, www.wolfgugler.com. Retailer and Supplier Executive Search and selection. Offices in Canada and the U.S.

BILINGUAL SALES REPRESENTATIVE

Leading Toronto-based manufacturer of Lawn & Garden and Construction related products is seeking a fluently bilingual (English/French) sales representative. Toronto based position with responsibilities for sales to existing clients in the GTA and Eastern Ontario as well as new business development.

Key competencies required are self-starter requiring a minimum of supervision, good analytical skills, team player.

This position requires an outgoing and motivated sales professional with minimum of 3-5 years experience in the Lawn & Garden/Construction or related industry. Relevant post secondary education and proficiency in Microsoft Office applications required.

Must be able to travel as required with occasional out of town trips and work flexible hours including some weekends.

Competitive salary plus commission, benefit package, kilometer allowance.

Please submit your résumé via email to:
Black Eagle Executive Search
c/o Richard Simms at rsimms@blackeagle.ca

 

To place an ad in our classified section click here or call 416—489—3396

Top

Recent Industry Resumés
Results oriented sales professional with a strong record of achievement in strategic and tactical roles.
Seasoned Sales veteran. Experienced, dealing with established and new manufacturers introducing new products to key retailers in the Canadian market.
Leadership, sales and communication skills, seeking a challenging and results—oriented environment.
A creative, strategic thinking and results oriented Sales Professional.
Know someone who is between jobs? We will send a complimentary subscription to anyone who is seeking a job. We also offer a free Online Resumé Service. Ask them to call or email us here at the World Headquarters. (And why not tell your HR department about this service!) Email Brady for more info. —Beverly
Marketplace

Sell your company — or buy one — with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416—489—3396 or email: brady@hardlines.ca
To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
You can read it online instead. call us to find out how.

Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2009 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney — Editor & President — mike@HARDLINES.ca
Beverly Allen, Publisher — bev@HARDLINES.ca
Brady Peever — Client Services Manager — brady@HARDLINES.ca
Chiaki Nemoto — Accounting — chiaki@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week — but let us handle your internal routing from this end!

Subscription:$299 (Canadian subscribers add $14.86 GST = $315.21 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $48.75 (Canadian subscribers add $2.44 GST = $51.19).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

Top

DID YOU KNOW…?
…that the market share and sales and market share of every retail banner in the country is now available from Hardlines? The Hardlines Market Share Report is now available. Click here for more info and to get your copy now! —Michael
NEWS IN BRIEF

TORONTO — Ken Jenkins, president of Castle Building Centres Group Ltd., says that the people his group works with are dealers who have taken the risk with their business and succeeded. “I look at the risk taker, the innovator.” Jenkins was speaking to a group of vendors and retailers at the latest Hardlines Executive Breakfast, held last week. He further explained how Castle is recruiting independents from the traditional retail sector, but also finding innovators from the commercial and specialty channels who fit with Castle’s independent model. (A full report on Jenkins’ amazing presentation in the next equally amazing issue of Hardlines!—Michael)

CALGARY — The latest results from Superior Plus reflect the performance of its Construction Products Distribution business, which includes Winroc and Allroc. EBITDA from all operations were $7.1 million in the third quarter, a decrease of $1.0 million, and $11.9 million year-to-date, a decrease of $12.0 million. Gross profits in the third quarter and year-to-date 2009 were $26.9 million and $75.6 million, a decrease of $8.3 million and $24.3 million, respectively due primarily to continued declines in drywall sales volumes, which fell 31% in the third quarter, and to a rapid deterioration of the residential and commercial construction activity. On Sept. 24, Superior completed its acquisition of a U.S. chain of commercial outlets, Specialty Products & Insulation Co., for CDN$141.8 million.

TORONTO — Total revenues for Sears Canada Inc. in its third quarter ended Oct. 31 were down 9.2% to $1.31 billion from $1.44 billion. Same-store sales decreased 6.3%. Operating net earnings for the third quarter were $47.1 million, compared with $58.2 million in the third quarter last year. Operating EBITDA (earnings before interest, taxes, depreciation and amortization) was $103.7 million for the quarter compared to $115.5 million for the same period last year, a decrease of 10.2%. Total revenues for the 39-week period were $3.68 billion, down from $4.12 billion. Year-to-date same-store sales decreased 8.8%.

OAK BROOK , Ill. — The dealer-owned co-op Ace Hardware generated $26.7 million in net income during the third quarter of 2009, or about $300,000 more than it did in the same period a year ago. During the three months, Ace’s revenue was down 13.9% to $832.6 million. It added 24 stores to its membership and cancelled 43 others, ending the quarter with 4,511 stores in its distribution network. For the first nine months, Ace’s sales were down 8.5% to $2.7 billion, and its net income was up 18% to $83.3 million.

McCALLA, Ala. — The Home Depot continues to redirect the flow of products into its stores through its growing network of Rapid Deployment Centers, which can feed its stores quicker and allows the stores to cut down on their back-up inventory. Last week, the retailer opened its 11th RDC, a 657,000-square-foot facility in this town south of Jefferson County. The RDC opened with 179 employees and will service 150 of Home Depot’s stores in the Southeast and Midwest. Home Depot officials have stated their company’s intention to open a total of 20 RDCs that would have the capacity to service all of its U.S. stores.

ATLANTA — In an effort to create a new revenue stream, Home Depot is selling sections of its stores’ parking lots to other dealers, such as fast-food restaurants or auto parts stores, that potentially can draw customers from the giant home improvement dealer’s warehouses. The Atlanta Journal and Constitution reports that most of the parcels being offered are at least one-half acre. A Home Depot typically sits on between 12 and 15 acres. A 140,000-square-foot-store would consume 3.2 acres, and other portions devoted to covered selling areas and receiving and loading might take up another half acre. The bulk of what’s left is used for parking, and on most days much of that area is vacant.

U.S. housing starts take an unexpected dip

WASHINGTON — New-home construction in the U.S. stumbled in October, when starts declined from the previous month by 10.6% to a seasonally adjusted annualized rate of 529,000 units. Compared with the same month a year ago, October starts were down 30.7%, according to the U.S. Census Bureau. Single-family starts in October fell by 6.8% from September to an annualized rate of 476,000, and were down 10.9% year to year.Industry observers attributed the slower building pace to uncertainties about the impending expiration of the federal tax credit for first-time buyers, which a few weeks ago was extended to next April and broadened to include all buyers. Some analysts suggested that the decline in starts would be temporary, and that builders would continue to pull building permits, albeit at a slower rate. Total permits issued were down in October by 4%.

PEOPLE ON THE MOVE

At Manchester Tank, Laura (Croft) Seibert has accepted the position of sales manager for the company’s propane product line. She will be responsible for promoting Manchester’s propane product line, and for managing and growing her territory, as well as developing new market opportunities. Previously, Seibert spent 10 years with Thompson Tanks as a territory sales representative in the Southeast and Midwest. She also spent eight years with Trinity Industries as a sales representative in the Midwest. (270-365-4465; lseibert@mantank.com)

ECONOMIC INDICATORS

The composite price index for non-residential building construction decreased 1.5% in the third quarter, compared with the previous quarter. The decline in the third quarter was mostly the result of heightened competitive conditions due to a weaker non-residential building construction market, most notably in Western Canada. Vancouver recorded the largest quarterly decrease (-4.4%) while Montréal had the only increase (+0.7%). Year-over-year, the composite price index for non-residential building construction was down 10.0%. (Stats Canada)Consumer prices rose 0.1% in October compared with October 2008, following a 0.9% decline in September. The rise in the Consumer Price Index (CPI) was mostly due to less downward pressure from gasoline prices. Gasoline prices in October were 13.1% below the level in October last year. (Stats Canada)

NOTED…

Upper Canada Mall, a specialty retail centre in Newmarket, Ont., has launched its own application for Apple iPhone and iTouch devices. The “Mobile Concierge” application, available as a free download in the iTunes app store, features interactive mall maps, a car finder tool that uses GPS technology to help shoppers locate their vehicle, and a budget calculator to keep track of holiday spending.
Hardlines Products
Hardlines Quarterly Report

Hardlines Retail Report
Hardlines Hot Product ShowcaseHardlines TV

Free daily news updates

Did you know you can have this newsletter sent to someone else in your office for less than a dollar an issue!




Nov. 16, 2009

Click here for the blackberry edition


Phone: 416-489-3396

Michael McLarney, Editor & President
mike@hardlines.ca

Beverly Allen, Publisher
bev@hardlines.ca

Brady Peever, Client Services Manager
brady@hardlines.ca

John Caulfield, Contributing Editor

November 16, 2009, Volume xv, #43
In This Issue:

“Decision making is the specific executive task.”
—Peter Drucker (American business philosopher and author, 1909-2005)

Please play fair: We ask all our Faithful HARDLINES Subscribers to abide by our “Fair Play” Policy. Help us protect our copyright (and get our kids through college). Please don’t pass along your copy to someone who could be a subscriber themselves. We have very low rates for additional subscribers at your company or in the field. Call Brady for more information, or click here to see our low rates
Michael
RONA sees signs of recovery in third quarter results
BOUCHERVILLE, Que. — RONA inc., Canada’s largest home improvement retailer, reported consolidated sales (sales from corporately owned stores and through distribution) of $1.32 billion in third quarter, down $61.2 million or 4.4% from $1.38 billion in 2008. That loss was reflected in a 5.3% reduction in same-store sales at RONA’s corporate and franchise stores, while distribution sales were down 1.6%.Net earnings were down $3.4 million, or 6.4%, to $49.1 million.

Despite higher sales to commercial and professional customers in Ontario, sales overall in Canada were down, a result of the lingering economic situation. RONA blamed the drop in same-store sales on weaker housing starts in 2009, which put downward pressure on sales by its contractor oriented outlets. Then, hopes for a recovery during the summer were dimmed by poor weather.

RONA’s sales of forest products, building materials and seasonal items were especially hard hit by current conditions, while products for smaller projects and fix ups, such as paint, light fixtures, hardware, and kitchen and installation services posted positive sales in the third quarter.

“As anticipated, we glimpsed the first signs of recovery in our industry during the third quarter. Same-store sales in our store network continued to decline, but more slowly than at the beginning of the year,” RONA president and CEO Robert Dutton said.

During the quarter, RONA managed to keep growing its network of independent dealer-owners, and since the beginning of the year, 12 dealer-owners representing an estimated $30 million in annual sales have been recruited. In addition, RONA dealer-owners have completed 42 store expansions or renovations totalling nearly $40 million in investment.

Consolidated sales for the nine-month period were $3.54 billion, down 6.1% from $3.77 billion in 2008. For the nine-month period, net earnings declined by 15.2% to $107.4 million, from $126.7 million in 2008.

Top.

Canadian Tire sales dip in third quarter
TORONTO — Canadian Tire Corp. released third-quarter results showing an anticipated drop in its core retail business. However, overall results were pulled down by a drop in the company’s Financial Services business due to a significant increase in loan losses, which contributed to a 21.8% decrease in Canadian Tire’s net earnings over the same quarter in 2008.Overall sales by the corporation were down 6.0%.

Canadian Tire Retail’s sales decreased 2.3% from the same quarter in 2008. Unseasonably cool, wet weather impacting some seasonal businesses such as backyard living, cycling, gardening and camping, while lingering slow economic conditions impacting discretionary categories such as home décor, electronics and storage and organization. Despite overall softer sales, however, the Retail division did see a healthy increase in categories such as exercise equipment, automotive parts, kitchen and pet food.

Canadian Tire Retail’s third quarter adjusted earnings before income taxes were $93.7 million, down 0.4%. Increases in operating expenses for the new Eastern Canada Distribution Centre, higher store occupancy costs and continued investments in productivity initiatives were partially offset by effective cost management, particularly in advertising and supply chain.

During the quarter, Canadian Tire Retail expanded one traditional store into a Smart store and opened one new Small Market store, bringing the total number of Canadian Tire stores to 476.

Top.

CanWel gets upgraded on revised housing forecasts
VANCOUVER — Low lumber and panel prices continue to impact sales by wholesalers across the country (see RONA’s latest results above—Michael). But companies that rely heavily on commodity lumber products felt the crunch even more. However, as housing picks up and consumer confidence begins to return, these wholesalers may be well positioned for the recovery.CanWel Building Materials Income is one such company. It reported its third-quarter sales recently, which dropped from $227 million to $188 million. And although this reflected the tough economy, especially in Western Canada, it was also due to the continued decrease in lumber and panel prices year-over-year.

“We continue to experience year-over-year deflation within the quarter in regard to the overall construction material product family. The average prices for lumber products, for example, decreased by 21% in comparison to the same period of 2008,” said Tom Donaldson, president and CEO of CanWel, in a release.

However, the company was able to improve its net profits through cost controls and increased efficiency. Profits rose to $7 million from $5.6 million. In addition, signs of recovery in the form revised housing forecasts from Canada Mortgage and Housing Corp., which show a modest rebound in housing starts beginning in the middle of 2010, have given a boost to companies supplying the home improvement industry, including CanWel. A report by GMP Securities considers that Canadian housing showing signs of stabilization and issued a report that maintained a “Buy” rating for CanWel. In addition, it increased CanWel’s target price to $4 from $2.25.

“As a whole, housing data has improved from the recent lows in early 2009 and we believe that the housing market has shown signs of stabilization. We view this positively for CanWel and believe that the company will benefit from any recovery in Canadian housing activity or renovation spending,” says the report.

CanWel operates 16 distribution centres across Canada, selling through two divisions, CanWel Distribution, selling building materials, and CanWel Hardware Division (formerly Sodisco-Howden Group), selling hardware.

Top

Canadian Tire centralizes automotive businesses
TORONTO — Canadian Tire Corp. has made organizational changes that pull together key corporate functions, with an emphasis on strengthening its core automotive businesses. The company has centralized finance, human resources, information technology, communications, government relations, legal and real estate — functions that had previously been disparate across Canadian Tire’s operations.To lead the new company-wide automotive initiative, Michael Medline has been appointed president, Canadian Tire automotive and dealer relations. All aspects of automotive across all business units (PartSource, Petroleum, automotive hard parts, accessories, service centres and tires) will be handled under with a single strategic mission.

Medline, a nine-year veteran of Canadian Tire, will continue to work with Canadian Tire dealers to grow the company’s broader retail and automotive businesses as one company.

Huw Thomas is becoming executive vice president, financial strategy & performance to oversee Canadian Tire’s financial strategy and performance company-wide. He will act as a senior strategic advisor to the Stephen Wetmore, Canadian Tire CEO. He was formerly CFO, and will retain responsibility for investor relations.

Company-wide financial operations will now be centralized under Marco Marrone, who has been appointed CFO and evp, finance. In addition, Dean McCann has been appointed president, Canadian Tire Financial Services and an officer of the company.

Top

Classifieds


INVITATION FOR OFFERS
BUILDING CENTRE

WESTLOCK , AB

Alger & Associates Inc. in its capacity as Receiver of the property, assets and undertakings of Melvax Holdings Corp. which operated as Rona Westlock and previously as a Home Hardware Building Centre (the “Company”) invites written offers to purchase the business and operating assets of the Company.

The Company’s assets consist of inventory, store fixtures and equipment; rolling stock, land and building and the potential ability to operate as a dealer owned Home Building Centre or Rona.

For further information or to obtain an information package, please contact Ray Leblanc (rleblanc@alger.ca) or Ron Nordstrom (rnordstrom@alger.ca), by telephone at 780.414.1133 or refer to our website at www.alger.ca Written offers must be submitted to our office by 12:00 noon MDT, Monday, December 7, 2009. The Receiver reserves the right to enter into agreements for sale prior to December 7, 2009. The highest or any offer will not necessarily be accepted.

Alger & Associates Inc.
312 Capital Place
9707 – 110 Street
Edmonton , Alberta T5K 2L9

Tel. 780.414.1133
Fax. 780.413.9666




Sales & Merchandising Representative

Moen (Buy it for looks. Buy it for life™) sets the standard for high quality, fashion oriented kitchen and bath fixtures and accessories. As a Sales & Service Representative, you’ll provide legendary service to valued retail box store customers and independents in a territory encompassing the eastern GTA north to Barrie, east to Peterborough and south to Lake Ontario. You’ll conduct PK sessions, merchandising duties including resets, ordering, selling through overages, marketing and promo programs and managing RTV’s in addition to developing new opportunities. You’ve been in a similar role for 2+ years and have the enthusiasm, motivation and sales expertise…the company will in turn supply a great team to work with, in addition to a stellar reputation and all of the tools to make your job efficient including company vehicle, Blackberry and more. Familiarity with home improvement, mass retailers and independents combined your comfort level using technology tools are required. Internal career growth is also a distinct possibility.
To explore this opportunity in complete confidence, please contact Wolf Gugler (888-848-3006), apply online at http://www.wolfgugler.com/opportunities or email your resume to resumes@wolfgugler.com.
Wolf Gugler & Associates Limited, www.wolfgugler.com. Retailer and Supplier Executive Search and selection. Offices in Canada and the U.S.

BILINGUAL SALES REPRESENTATIVE

Leading Toronto-based manufacturer of Lawn & Garden and Construction related products is seeking a fluently bilingual (English/French) sales representative. Toronto based position with responsibilities for sales to existing clients in the GTA and Eastern Ontario as well as new business development.

Key competencies required are self-starter requiring a minimum of supervision, good analytical skills, team player.

This position requires an outgoing and motivated sales professional with minimum of 3-5 years experience in the Lawn & Garden/Construction or related industry. Relevant post secondary education and proficiency in Microsoft Office applications required.

Must be able to travel as required with occasional out of town trips and work flexible hours including some weekends.

Competitive salary plus commission, benefit package, kilometer allowance.

Please submit your résumé via email to:
Black Eagle Executive Search
c/o Richard Simms at rsimms@blackeagle.ca

To place an ad in our classified section click here or call 416—489—3396

Top

Recent Industry Resumés
Results oriented sales professional with a strong record of achievement in strategic and tactical roles.
Seasoned Sales veteran. Experienced, dealing with established and new manufacturers introducing new products to key retailers in the Canadian market.
Leadership, sales and communication skills, seeking a challenging and results—oriented environment.
A creative, strategic thinking and results oriented Sales Professional.
Know someone who is between jobs? We will send a complimentary subscription to anyone who is seeking a job. We also offer a free Online Resumé Service. Ask them to call or email us here at the World Headquarters. (And why not tell your HR department about this service!) Email Brady for more info. —Beverly
Marketplace

Sell your company — or buy one — with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416—489—3396 or email: brady@hardlines.ca
To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
You can read it online instead. call us to find out how.

Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2009 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney — Editor & President — mike@HARDLINES.ca
Beverly Allen, Publisher — bev@HARDLINES.ca
Brady Peever — Client Services Manager — brady@HARDLINES.ca
Chiaki Nemoto — Accounting — chiaki@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week — but let us handle your internal routing from this end!

Subscription:$299 (Canadian subscribers add $14.86 GST = $315.21 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $48.75 (Canadian subscribers add $2.44 GST = $51.19).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

Top

Join us for breakfast with Ken Jenkins, President of Castle Building Centres. Hardlines, in association with NRHA Canada, is pleased to present our latest Executive Breakfast, Nov. 18. Mr Jenkins will offer valuable insights into a buying group that represents more than $1 billion in retail sales across Canada. Prepare for 2010 with this must-attend information event. Click here to register

DID YOU KNOW…?

…that there are twice as many hardware stores in Alberta as there are in British Columbia? Or that Sexton Group has almost 3% of the PEI market? Or that Kent has almost twice the market share of Home Depot in Nova Scotia? You might have known that Quebec represents more than one-fifth of the Canadian retail home improvement market, but I’ll bet you didn’t know that RONA and Castle have similar market shares in Saskatchewan. This is just a small part of the HARDLINES Market Share Report, available in just a few days! To order your Report, click here

NEWS IN BRIEF

CANDIAC, Que. — Techniseal celebrated its 25th anniversary recently with the grand opening of a new facility. More than 200 guests, including Candiac mayor André J. Côté, were given a tour of the state-of-the-art manufacturing plant. What began as a snow-ploughing business operating from the family home by the Bélair brothers (Denis, André and Claude), has grown since 1984 into a worldwide supplier of some 50 maintenance and protecting products for pavers, asphalt, garage floors, roofing and exterior wood.

SURREY, B.C. — Builders Without Borders partnered with the Aboriginal Women’s Shelter to build homes for the homeless in East Vancouver. The homes were built in part by aboriginal women. The program helped train aboriginal women in basic construction skills to help bring more aboriginal women into the trades. IRLY Distributors donated building materials and tools to the project. To learn more about this program,
check out this youtube video.

MONTREAL — RONA unveiled its newest retail concept last week, STUDIO by RONA. This dedicated paint and décor store, in the St-Leonard neighborhood of Montreal, is one of three such stores to open (the others are in Vaudreuil and Rosemère). More are planned across the country. Each store weighs in at about 10,000 square feet and is aimed at DIYers, professional painters and interior designers.

GORMLEY, Ont. — Weston Forest Products has purchased Colony Ratcliff Lumber Inc.’s Industrial Lumber business. Colony Ratcliff, a Castle dealer, plans to focus on its core business, which includes serving the home building market. Weston Forest Products, based in Mississauga, Ont., is a family-owned business company that has been distributing and remanufacturing softwood, hardwood and panel products to industrial customers throughout North America since 1953.

CALGARY — CanWel Hardware held its Western buying show last week in Calgary, hosting dealers mainly from TIM-BR MART, as well as some Castle members. Another show, for its Eastern dealers, will be held Nov. 21-22 in Quebec City.

COLOGNE, Germany — What power tools are currently available on the market? What can they do, and what innovations will be available in the future? These are the questions that will be addressed by the special exhibition titled “Modern power tools for more productivity, safety and ergonomics” at the International Hardware Fair Feb. 28 to March 3, 2010. The exhibition is being organized in cooperation with the Association of German Tool Manufacturers and the German Tool Museum in Remscheid. For more info, click here.

ATLANTA — Home Depot has launched an online gift card program with CashStar. Timed for the holiday season, the program provides hosted web technology that lets gift card buyers choose from several card images or design their own card with uploaded images and text.

CANBERRA , Australia — A key element of the deal that will expand Lowe’s Cos.’ presence into Australia was put into place last week. The Australian Competition and Consumer Commission approved the takeover of Danks Group, a leading hardlines retailer and wholesaler, by Woolworths, the country’s largest retailer, and Lowe’s, a joint-venture partner in a strategy that plans to open at least 30 warehouse home improvement centers over the next five years. Lowe’s is one-third owner of the venture and has committed $100 million to it. The partnership reportedly is looking to secure up to 150 sites for new stores over the next 10 years.

TORONTO — Northcore Technologies Inc., a global provider of asset management technology solutions, has entered into a memorandum of understanding with Home Hardware Stores Limited to provide an Intranet for Home Hardware dealers across Canada to more efficiently source assets for their business needs. Northcore will supply application hosting, application development and software customization.

BENTONVILLE, Ark. — Wal-Mart Stores had net sales for the third quarter of $98.67 billion, an increase of 1.1% from $97.62 billion in the third quarter last year. On a constant currency basis (which assumes currency exchange rates remained the same as the prior year), net sales for the third quarter would have been $2.617 billion higher, increasing 3.8% to approximately $101.28 billion. Income from continuing operations increased to $3.25 billion from $3.03 billion in the same period last year.

DUSSELDORF, Germany & ROCKY HILL, Conn. — In the third quarter of 2009, Henkel generated sales of €3.49 billion, a decrease of 7.3% compared to the prior-year quarter. The drop was due to a 7.6% drop in the Adhesive Technologies division. Laundry & Home Care posted an increase in organic sales of 2.4% while Cosmetics/Toiletries saw organic sales rise of 3.7%. Net earnings for the quarter rose by 68.2%, from €107 million to €180 million. After deducting minority interests of €8 million, quarterly net earnings totaled €172 million, compared to €101 million.

ECONOMIC INDICATORS

The seasonally adjusted annual rate of housing starts reached 157,300 units in October, up from 149,300 starts in September, due largely to an improvement in multiple starts. Urban starts increased by 5.2% to 139,900 units overall. Of that, urban multiples were up 13.8 per cent to 72,600 units and urban single starts declined by 2.7% to 67,300 units. (CMHC)

NOTED…

Hardware Merchandising magazine, in conjunction with Burlington Merchandising and Fixtures, presents the Canadian Home Improvement Merchandising Awards (CHIMAs), created to honour excellence in the in-store merchandising of products specific to the hardware/home improvement marketplace. Winners are awarded in each of five categories: Department Presentation-Chain Stores; Hardware and Housewares Merchandising; Building Materials Merchandising; Department Presentation-Independent Dealer; and Seasonal Product Merchandising.Hardware Merchandising is now soliciting entries for the 2009 CHIMA awards, which will be presented at the Canadian Home Improvement Show on February 11, 2010 in Toronto. Any Canadian hardware/home improvement dealer is eligible to enter regardless of size or buying group affiliation, and individuals or buying groups can put in an entry on behalf of a dealer.

For more information, contact Mike Frame (Burlington Merchandising & Fixtures) mframe@bmfonline.com or Dave Chestnut (Hardware Merchandising) david.chestnut@rci.rogers.com . Entries will be accepted until Nov. 25, 2009.

Hardlines Products
Hardlines Quarterly Report

Hardlines Retail Report
Hardlines Hot Product ShowcaseHardlines TV

Free daily news updates

Did you know you can have this newsletter sent to someone else in your office for less than a dollar an issue!




Nov. 9, 2009

Click here for the blackberry edition


Phone: 416-489-3396

Michael McLarney, Editor & President
mike@hardlines.ca

Beverly Allen, Publisher
bev@hardlines.ca

Brady Peever, Client Services Manager
brady@hardlines.ca

John Caulfield, Contributing Editor

Steve Payne , Contributing Editor

November 9, 2009, Volume xv, #42
In This Issue:

“Money can’t buy poverty.”
Marty Feldman (British-born writer and actor, 1934-1982)

Please play fair: We ask all our Faithful HARDLINES Subscribers to abide by our “Fair Play” Policy. Help us protect our copyright (and get our kids through college). Please don’t pass along your copy to someone who could be a subscriber themselves. We have very low rates for additional subscribers at your company or in the field. Call Brady for more information, or click here to see our low rates
Michael
Changes at RONA as it fine-tunes Ontario big boxes
TORONTO — The latest executive change at RONA reflects the giant retailer’s ongoing efforts to tweak its big box business in Ontario.Michael Rushton, formerly vice-president operations for big box stores in Ontario, left the company last week. He’s been replaced by Luc Rodier, who was brought in from the Boucherville head office, where he had been a regional manager in charge of RONA’s “Adrenalin” program, which focused on revitalizing under-performing
Réno-Dépôt stores in Quebec.

Rushton, who had been with RONA for six years, had come over originally from Sobeys, where he had served as vp operations and logistics.

RONA, whose big boxes in Quebec and proximity stores in markets across the country are performing relatively well in light of the overall market, continues to look for ways to solidify its big box business in the highly competitive Southern Ontario market, where it has 21 big boxes. Their performance has been challenged by both the slow economy and the arrival of Lowe’s, which already has 14 stores along the Windsor-Kingston corridor with two more set to open before Jan. 31, 2010. (The first of those will open later this month in Orleans in the Capital Region, the second in Sudbury sometime after Christmas.)

According to insiders, the existing RONA big box stores seem not to be impacted adversely by the Lowe’s stores and some are in fact holding their own. However, some expansion plans for RONA in Ontario are definitely stalled. A store in Bowmanville was completed but sits empty and is now up for sale, according to a report in Durhamregion.com.

However, the store being built in Aurora, just north of Toronto, is still on track and will open sometime in the first quarter of 2010, says Julie Seidel, spokesperson for RONA.

Top.

Stanley and Black & Decker to Merge in $4.5 Billion Deal

NEW BRITAIN, Conn. & TOWSON, Md. — Stanley Works and Black & Decker have announced a definitive merger agreement to create Stanley Black & Decker, resulting in a hand, power tool and accessories company worth $8.4 billion globally.

Stanley is orchestrating the takeover through an all-stock transaction valued at approximately $4.5 billion. Black & Decker shareholders will receive a fixed ratio of 1.275 shares of Stanley common stock for each share of Black & Decker common stock, which will result in Stanley shareholders owning about 50.5% of the new company.

The merger, which joins two of the industry’s best known brands, is expected to create $350 million in cost synergies. Much of that will come from trimming staff, up to 3,000 jobs are expected to be lost over the next three years. The company expects an earnings accretion effect of $1 per share by the end of year three of the merger.

The combined company will retain a presence in both Connecticut and Maryland, with its corporate headquarters in New Britain and the power tools headquarters remaining in Towson. John F. Lundgren, chairman and CEO of Stanley, will be president and CEO of the combined company. Nolan D. Archibald, B&D’s chairman, president, and CEO, will be executive chairman of the combined company for three years.

The transaction is expected to close sometime in mid-2010 and is subject to regulatory approvals and the approval of Stanley and Black & Decker shareholders.

Top.

CMHC reaffirms forecast for 2010 housing increase
OTTAWA — In its latest Market Outlook, CMHC forecasts that housing starts will reach 141,900 for the year and increase to 164,900 for 2010. That marks the beginning of a much-awaited recovery, says CMHC, as starts are expected to continue to improve in the second half of 2009. Actual housing starts are down a whopping 37.5% compared to the still-high levels of the first nine months of 2008, but the report remains optimistic about the rest of the year. “We expect housing markets across Canada to strengthen leading into and over the course of 2010, as economic conditions improve,” says Bob Dugan, chief economist for CMHC. “Demand for existing homes has rebounded since the beginning of the year. In addition, lower inventory levels characterize both the new and existing home markets. As a result, stronger housing demand will be reflected in higher levels of housing starts in 2010,” he adds.

Existing home sales, as measured by Multiple Listing Service, have been strong in the second and third quarters, reflecting, in part, pent-up demand from the previous two quarters, says the report, although in fact they are still down 1.6% year-to-date compared with last year. Nor is the momentum expected to last, says the report, instead “moving back closer in line with anticipated economic conditions.”

As a result, existing home sales as measured by the MLS will reach 441,300 units in 2009 and increase to 445,150 units in 2010. The average MLS price is expected to be $312,950 in 2009 and $324,500 in 2010.

Top

Canada’s prospects for recovery brighter than U.S., says retail guru
TORONTO — The wide disparity between the Canadian and American versions of this latest retail sales downturn was clearly described by Dallas-based retail consultant Al Meyers during his “Recession to Recovery,” presentation at the recent 14th Annual Hardlines Conference.Referring to the “peak of the trauma” south of the border, Meyers, vice-president of Retail Forward, said that “we had people eating out of their pantries and not even going to the supermarket. We had people not refilling their prescription drugs.”But things have been significantly less dire in Canada, Meyers noted. Even at the lowest ebb in this country, Meyers explained, citing Statistics Canada data, monthly retail sales in Canada never dipped below 0% year-over-year. By comparison, they had dropped almost 6% year-over-year in the worst months of the U.S. recession, near the end of last year.

Prospects for recovery are, similarly, brighter in Canada, Meyers said. One of the reasons for that, he suggested, is that “90% of the trillion-dollar Obama stimulus hasn’t even gotten into the economy yet.” Meyers praised Canada’s federal stimulus packages as “prudent” compared with “your drunken cousins down south.”

The timing of the two recessions has also been different. The U.S. officially went into recession at the end of 2007 while Canada did not follow suit for about 10 more months, entering recession in October 2008.

Top

Classifieds



Sales & Merchandising Representative

Moen (Buy it for looks. Buy it for life™) sets the standard for high quality, fashion oriented kitchen and bath fixtures and accessories. As a Sales & Service Representative, you’ll provide legendary service to valued retail box store customers and independents in a territory encompassing the eastern GTA north to Barrie, east to Peterborough and south to Lake Ontario. You’ll conduct PK sessions, merchandising duties including resets, ordering, selling through overages, marketing and promo programs and managing RTV’s in addition to developing new opportunities. You’ve been in a similar role for 2+ years and have the enthusiasm, motivation and sales expertise…the company will in turn supply a great team to work with, in addition to a stellar reputation and all of the tools to make your job efficient including company vehicle, Blackberry and more. Familiarity with home improvement, mass retailers and independents combined your comfort level using technology tools are required. Internal career growth is also a distinct possibility.
To explore this opportunity in complete confidence, please contact Wolf Gugler (888-848-3006), apply online at http://www.wolfgugler.com/opportunities or email your resume to resumes@wolfgugler.com.
Wolf Gugler & Associates Limited, www.wolfgugler.com. Retailer and Supplier Executive Search and selection. Offices in Canada and the U.S.

BILINGUAL SALES REPRESENTATIVE

Leading Toronto-based manufacturer of Lawn & Garden and Construction related products is seeking a fluently bilingual (English/French) sales representative. Toronto based position with responsibilities for sales to existing clients in the GTA and Eastern Ontario as well as new business development.

Key competencies required are self-starter requiring a minimum of supervision, good analytical skills, team player.

This position requires an outgoing and motivated sales professional with minimum of 3-5 years experience in the Lawn & Garden/Construction or related industry. Relevant post secondary education and proficiency in Microsoft Office applications required.

Must be able to travel as required with occasional out of town trips and work flexible hours including some weekends.

Competitive salary plus commission, benefit package, kilometer allowance.

Please submit your résumé via email to:
Black Eagle Executive Search
c/o Richard Simms at rsimms@blackeagle.ca

To place an ad in our classified section click here or call 416—489—3396

Top

Recent Industry Resumés
Results oriented sales professional with a strong record of achievement in strategic and tactical roles.
Seasoned Sales veteran. Experienced, dealing with established and new manufacturers introducing new products to key retailers in the Canadian market.
Leadership, sales and communication skills, seeking a challenging and results—oriented environment.
A creative, strategic thinking and results oriented Sales Professional.
Know someone who is between jobs? We will send a complimentary subscription to anyone who is seeking a job. We also offer a free Online Resumé Service. Ask them to call or email us here at the World Headquarters. (And why not tell your HR department about this service!) Email Brady for more info. —Beverly
Marketplace

Sell your company — or buy one — with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416—489—3396 or email: brady@hardlines.ca
To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
You can read it online instead. call us to find out how.

Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2009 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney — Editor & President — mike@HARDLINES.ca
Beverly Allen, Publisher — bev@HARDLINES.ca
Brady Peever — Client Services Manager — brady@HARDLINES.ca
Chiaki Nemoto — Accounting — chiaki@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week — but let us handle your internal routing from this end!

Subscription:$299 (Canadian subscribers add $14.86 GST = $315.21 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $48.75 (Canadian subscribers add $2.44 GST = $51.19).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

Top

DID YOU KNOW…?
… that Quebec’s share of the Canadian retail home improvement market has grown in recent years from just over one-fifth to one-quarter? Did you know that RONA and Castle have similar market shares in Saskatchewan? All this and much, much more in the HARDLINES Market Share Report, available NOW! (To order, call us at the World Headquarters: 416-489-3396 or click here. -Michael)
NEWS IN BRIEF

VANCOUVER — CanWel Building Materials Income had third-quarter sales of $188 million, down from $227 million for the comparable period in 2008. The decrease in revenue was attributed to both an overall decrease in lumber and panel prices year-over-year, as well as the continued downturn in the Canadian economy. Gross margin as a percentage of sales increased, however, to 13.0% or $24.5 million, from 12.6% or $28.6 million a year ago.

MONTREAL — RONA inc. is preparing the launch of its much-awaited new paint and home decoration banner. Called “STUDIO by RONA”, it will be unveiled at a location in the Montreal suburb of St-Leonard, one of three such stores that will open Nov. 12. This is the first designated retail format for RONA aside from Botanix, its lawn and garden chain.

LONGUEUIL, Que. — Lively hues will replace neutral colours in home décor in 2010-2011, according to a report from Sico Paints. The trend, says the company, is “all about using colour as a mood-lifter in the midst of challenging times.” “People have had enough with doom and gloom and are looking for a change, a new beginning,” says Stéphanie Pelland, marketing communication manager for the Sico brand and member of the international colour forecaster Colour Marketing Group. Colourful hues such as deep reds and purples, vivid blues and greens, pigment-infused pastels such as baby blues and pinks, and earthy golds and clays will be among the new colours featured in next year’s palette.

CHICAGO — True Value Company had revenue of $432.0 million for the quarter ending Oct. 3, a decrease of 12.4% or $61.1 million from $493.1 million for the same period a year ago. The co-op’s net margin was also down, by 3.9% to $19.7 million. For the nine-month period, True Value reported revenue of $1.42 billion, a decrease of 7.4% from $1.53 billion for the same period a year ago. The 2009 year-to-date net margin was $58.7 million, up 32.8%. Total debt declined 17.5% by $24.9 million to $117.5 million from a year ago.

ISSAQUAH, Wash. — Costco Wholesale Corporation reported net sales of $5.68 billion for October, an increase of 7% from $5.30 billion in the same four-week period last year. For the first nine weeks of its reporting period ended Nov. 1, the company reported net sales of $12.53 billion, up 5% from the similar period last year. Same-store sales for October were up 5% and up 3% year-to-date.

OSOYOOS, B.C. — Our good friend (and former Outstanding Retailer of the Year) Frances Sologuk of Osoyoos Home Hardware is more than just a retail provider in this scenic, wine-making region of British Columbia’s Okanagan Valley. Her in-store cooking classes, which began as a way to demonstrate Home’s latest kitchen appliances, have taken on a life of their own, and become part of the destination experience for the region, says a report in the National Post.

ISSAQUAH, Wash. — Following a test in a limited number of stores in New York, Costco has rolled out a program to accept government food stamps. The company intends to make the program available in about 200 of its stores in the U.S. and Puerto Rico by American Thanksgiving pending regulatory approval in each state.

SEATTLE — Nordstrom, the upscale department store chain, has introduced international shopping online. Customers in 30 countries can now browse and buy merchandise from www.nordstrom.com in different currencies and have the products shipped.

PEOPLE ON THE MOVE

At IRLY Distributors, Shannon Cupskey has joined as account manager. She brings with her extensive experience within the industry, most recently as account manager for Ingersoll Rand Security Technologies in the Schlage Lock Residential Sales Division. Cupskey started her career in hardware retail, became a manufacturer’s agent, worked with a manufacturer, and then moved into the builder/renovator channel for the last six years. (604-596-2551)Julie Seidel has joined RONA inc. as new director of communications and public affairs. She replaces Eva Boucher-Hartling, who left RONA to join Telefilm Canada. (514-599-5900)

ECONOMIC INDICATORS

Real gross domestic product decreased 0.1% in August after being unchanged in July. Oil and gas extraction and, to a lesser extent, manufacturing were the main sources of the decline in August, offset somewhat by gains in retail trade (up 0.3%), the public sector and utilities.

NOTED…

Rod Baergen, general merchandise manager, Federated Co-operatives Limited, will speak at a breakfast hosted by the CHHMA, Nov. 23. It will be held at the International Centre in Mississauga, Ont. For more info, visit http://www.chhma.ca.
Hardlines Products
Hardlines Quarterly Report

Hardlines Retail Report
Hardlines Hot Product ShowcaseHardlines TV

Free daily news updates

Did you know you can have this newsletter sent to someone else in your office for less than a dollar an issue!




Nov. 2, 2009

Click here for the blackberry edition


Phone: 416—489—3396

Michael McLarney, Editor & President
mike@hardlines.ca

Beverly Allen, Publisher
bev@hardlines.ca

Brady Peever, Client Services Manager
brady@hardlines.ca

John Caulfield, Contributing Editor

Steve Payne , Contributing Editor

November 2 , 2009, Volume xv, #41
In This Issue:

“Life is the art of drawing sufficient conclusions from insufficient premises.”
Samuel Butler (British author, 1835-1902)

Please play fair: We ask all our Faithful HARDLINES Subscribers to abide by our “Fair Play” Policy. Help us protect our copyright (and get our kids through college). Please don’t pass along your copy to someone who could be a subscriber themselves. We have very low rates for additional subscribers at your company or in the field. Call Brady for more information, or click here to see our low rates
Michael
Independents garner Newsmaker Award
WORLD HEADQUARTERS, TORONTO Each year, HARDLINES presents the Newsmaker Award to a company based on its performance that has made a significant impact on the industry. Many major retailers, and even a few suppliers, have garnered the HARDLINES Newsmaker Award over the years. But this year, it wasn’t one company but a particular segment of the industry that has consistently made a newsworthy impact.In a year when big boxes were losing market share and other large-format stores were losing ground, the Independent Dealers have successfully maintained their share of the retail home improvement market and remained connected with their local customers.

That’s why we selected the Independent Dealer in Canada as our Newsmaker of the Year.

We then invited five Dealers, representing different regions of the country and varying retail banners, to accept the Award on behalf of the Independent Dealer in Canada. Those dealers joined us at the latest HARDLINES Conference, held Oct. 22-23, 2009.

The Award-winning Dealers each have a story their own that makes them newsworthy. They are, from coast to coast:

John Nichols, Berwick Building Supplies, Berwick, N.S.: When it came time to examine his store’s banner affiliation, John was not afraid to “look outside the box”. Looking for a way to enhance the front end of his store with a wider selection of hardware items, he chose the BMR banner. Best known in its home province of Quebec and in related francophone regions, Le Groupe BMR has been steadily expanding to new areas, and John knew he wanted his store to be part of that expansion.

Éric Deslongchamps, RONA St-Laurier, and RONA F. Daudelin & Son, Rivière-Rouge, Que.: As the third generation of his family in the business, Éric is not only a successful RONA dealer in his community, but one of the youngest dealers in the RONA network. At just 34 years of age, Éric owns two RONA stores in the Hautes-Laurentides region of Quebec. He is also a double winner, having won the Outstanding Retailer of the Year Award for Young Retailer in 2009.

Jim Schaefer Jr., Bradford Home Hardware, Bradford, Ont.: Jim’s hardware store is in the town of Bradford, just north of Toronto, is best known as for its intensive farming of vegetables and produce. It is also the site of intensive competition, with a Home Depot nearby. Nevertheless, Jim’s business has managed to flourish against the odds. In addition, he finds time to stay active on the board of directors of Home Hardware, currently serving chairman of the board.

Phil Burrett, Virden True Value, Virden, Man.
: In 2006, Phil took over an existing True Value in this small town. He invested in updating the operation, adding a range of new departments and innovative merchandising techniques to make this store thrive. Today it offers a unique blend of hardware, small appliances, lawn & garden, specialty pet supplies and more. Phil’s team, under manager Jamie Hercun, is committed to customer service and offers expert advice on everything from nuts and bolts to pet care.

Vicki Hegel, Cook St. Castle Building Centre, Victoria, B.C.: As Castle members for 16 years, and well-established in the downtown Victoria community, Vicki and her husband Frank decided to go with Castle’s own store design and imaging program. “We were looking to stay somewhat unique to ourselves, and there are no other stores branded Castle in town,” says Hagel. “Castle has a really good program for store renovations, so we went with that. The store looks great and the customers are very happy with it,” she adds. They celebrated their grand reopening back in June and have never looked back.

HARDLINES is proud to recognize Independents across the country for their steadfastness during the tough economic climate that has marked the past 12 months. Their successes, individually and collectively, make them the 2009 Hardlines Newsmaker of the Year.

Click here for the full report and pictures of the event

(Pictures courtesy of Tizzard Marketing)

Top.

Scotia Capital’s chief economist: a tale of two economies

TORONTO What unhealthy habit caused the American economic fallout? According to Derek Holt, vice-president economics for Scotia Capital, the answer is “zero pricing for risk.” Speaking to an audience of retail and supplier leaders at the recent HARDLINES Conference, Holt explained how banks south of the border gave their home and auto financing products away to people who simply couldn’t afford them.

The short-term diagnosis for the U.S. auto sector, Holt said, is two or three quarters of increased economic activity as manufacturers replenish inventories that had been cut to the bone during the worst of the free fall. But, he added, expect more flat lining thereafter.

A rebound in the U.S. housing market? “A false calm,” Holt warned. There is a massive “shadow inventory” of housing south of the border that is still owned by the financial institutions that seized it. Much of those units are not yet back on the market. When those units are finally released, the glut will hammer the market again.

And the worst albatross of all for the U.S. economy? Simply that “$14 trillion in lost U.S. household net worth is not going to come back for an extended period of time.”

Holt’s take on the Canadian economy was less gloomy. “Let’s step back from the edge of the cliff and calm down a little bit,” he said cheerfully. “Canadian households are not paying off debt like U.S. households are. Canadians are willing to borrow and to spend.”

The economic prospects for Canada and for the Canadian home improvement-are significantly brighter than down south, he continued. “Canadians are sitting atop a massive cash mountain compared to a decade ago,” with almost a billion dollars of idle cash deposits sit in Canada’s banks and trust companies. They are “a powerful shock absorber to the Canadian economy.”

Top.

Digital signage didn’t work for Home Depot Canada
MISSISSAUGA, Ont. — While point-of-purchase advertising and promotion continue to benefit from advancements in new technologies, one high-tech option turned out to be a dud for Home Depot Canada.  

Digital signage was tested in three Home Depot stores in Ontario — Ottawa (Nepean), Toronto-Leaside and Cornwall, starting in May 2008. The tests were done in three areas where consumers were expected to have time to read the digitally generated information in the POP: on a permanent endcap upon entering the stores, the paint department and the flooring department.

 

However, according to Gaye Mandel, director of advertising for Home Depot Canada, the test just didn’t translate into a perceivable lift in sales, especially in light of the cost of the program, a cost that invariably gets pushed back to suppliers. “This was something we could not justify going out to our vendor partners for. It was too expensive and too labour intensive,” she says.

 

She cites two specific examples where the digital POP flopped. “There was no increase in sales in our low-VOC paint,” nor did the test stores sell any more dehumidifiers than usual because of it.

 

“It just did not work in our environment,” she says. “We ended up not rolling it out.”

 

The latest phase of Home Depot’s in-store promotional signage program was re-launched in April 2009 with time-limited discount pricing offers on signage and three-sided tabletop displays.

Top

Quebec association gathers members for educational sessions
QUEBEC CITY The Hardware and Building Materials Association of Quebec (AQMAT) hosted some 70 industry delegates here last week, the majority of them retailers, for a series of information sessions. The 11 lectures were focused on two main topics: human resources issues and finances. Two key subjects emerged: recruitment and retention in the face of changing socio-demographics; and business enterprise property transfer, including the personal, financial and legal impacts of such transfers.According to Richard Darveau, president and general manager of AQMAT, the event was part of a larger 2009-2013 strategic plan that encompasses three mandates of the association: to become a strategic source of information, to be a guide to help members become better businesspeople, and to strengthening and promoting both the profession and the hardware and building supply sector.This annual event addressed the first two mandates of generating information and supporting the business practices of members, “The association’s spring event, the Congres des décideurs, is now firmly focused on the third aspect of our strategy, and will address mainly issues of macro economics and politics,” Darveau says.

Top

Classifieds

BILINGUAL SALES REPRESENTATIVE

Leading Toronto-based manufacturer of Lawn & Garden and Construction related products is seeking a fluently bilingual (English/French) sales representative. Toronto based position with responsibilities for sales to existing clients in the GTA and Eastern Ontario as well as new business development.

Key competencies required are self-starter requiring a minimum of supervision, good analytical skills, team player.

This position requires an outgoing and motivated sales professional with minimum of 3-5 years experience in the Lawn & Garden/Construction or related industry. Relevant post secondary education and proficiency in Microsoft Office applications required.

Must be able to travel as required with occasional out of town trips and work flexible hours including some weekends.

Competitive salary plus commission, benefit package, kilometer allowance.

Please submit your résumé via email to:
Black Eagle Executive Search
c/o Richard Simms at rsimms@blackeagle.ca

To place an ad in our classified section click here or call 416—489—3396

Top

Recent Industry Resumés
Results oriented sales professional with a strong record of achievement in strategic and tactical roles.
Seasoned Sales veteran. Experienced, dealing with established and new manufacturers introducing new products to key retailers in the Canadian market.
Leadership, sales and communication skills, seeking a challenging and results—oriented environment.
A creative, strategic thinking and results oriented Sales Professional.
Know someone who is between jobs? We will send a complimentary subscription to anyone who is seeking a job. We also offer a free Online Resumé Service. Ask them to call or email us here at the World Headquarters. (And why not tell your HR department about this service!) Email Brady for more info. —Beverly
Marketplace

Sell your company — or buy one — with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416—489—3396 or email: brady@hardlines.ca
To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
You can read it online instead. call us to find out how.

Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2009 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney — Editor & President — mike@HARDLINES.ca
Beverly Allen, Publisher — bev@HARDLINES.ca
Brady Peever — Client Services Manager — brady@HARDLINES.ca
Chiaki Nemoto — Accounting — chiaki@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week — but let us handle your internal routing from this end!

Subscription:$299 (Canadian subscribers add $14.86 GST = $315.21 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $48.75 (Canadian subscribers add $2.44 GST = $51.19).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

Top

DID YOU KNOW…?
… that there are twice as many hardware stores in Alberta as there are in British Columbia? Or that Sexton Group has almost 3% of the PEI market? Or that Kent has almost twice the market share of Home Depot in Nova Scotia? You might have known that Quebec represents more than one-fifth of the Canadian retail home improvement market, but I’ll bet you didn’t know that RONA and Castle have similar market shares in Saskatchewan. This is just a small part of the HARDLINES Market Share Report, available in just a few days! (To order your Report, call Brady here at the HARDLINES Information HQ: 416-489-3396 or click here for our online order form or email brady@hardlines.ca. Michael)
NEWS IN BRIEF

ATLANTA At its Fall Convention here Oct. 22-25, Ace Hardware Corp. reported that year-to-date sales were down 8.5% from 2008 levels, but added that bottom line profitability for 2009 was up 18% year over year. In his address to Ace members in the General Session the day before the market floor opened, Ace Chairman David Ziegler reported that the co-op’s equity has been “substantially restored” to pre-2007 levels. He also reported that Ace will change the 2009 patronage distribution payout to members from 20% cash to 35% cash and 65% stock.

BENTONVILLE, Ark. Wal-Mart has added caskets to its website, joining Costco with the online service. According to BusinessWeek, all the caskets are priced under $2,000, except for the luxury “Sienna Bronze Casket,” which sells for $2,899. The website also offers a range of urns.

ATLANTA Newell Rubbermaid Inc. had third-quarter net income of $85.5 million, up from $55.0 million in the same quarter last year. Net sales were down 17.7% to $1.45 billion, from $1.76 billion.

BRAMPTON, Ont. Norwall Group Inc., the residential wallcoverings maker, continues to work to sort out its financing. It has received approval to extend an existing mortgage which matured on Oct. 1 for nine months to July 1, 2010. The extension is contingent upon the listing of the land and building for sale, and certain other ongoing conditions.

MELBOURNE, Australia Bunnings, the giant home improvement big box chain, has added kitchen appliances. In what is likely preparation for the imminent arrival of Lowe’s down under, Bunnings will add range ovens, cook tops and other kitchenwares, with brands like Chef, Franke, Westinghouse, Elba and Everdure. However, the company says it is not going to add white goods to the mix.

BIRMINGHAM, UK The British Home Enhancement Trade Association, the UK trade association representing hardware and Housewares manufacturers, has moved to new offices. Effective Oct. 30, it is now located at: Federation House, 10 Vyse St., Birmingham B18 6LT. Tel: 0121 237 1130; fax: 0121 237 1133; info@bheta.co.uk.

TAYLOR, Mich. Masco Corp., one of the industry’s leading home-improvement product suppliers, reported a 15.2% decline in its net income, to $28 million, for the three months ended Sept. 30, during which Masco’s revenue fell 16.6% to $2.09 billon. Through the first nine months of its fiscal year, Masco’s sales were down 21.7% to $5.92 billion, and its profit was only $2 million, compared to $117 million for the comparable period in 2008.

PEOPLE ON THE MOVE

The IRLY Building Centres of B.C. and its distribution centre IRLY Distributors Ltd. have appointed their new board of directors:

Susan Robinson, president; George Linger, chairman; Kyle Conway, vice-chairman; Carole Hamanishi, secretary; Steve Nixon, Faizal Alimohamed and Ernie Lawrence, directors. (604-596-1551)

Ash Sahi has been appointed president and CEO of Canadian Standards Association (CSA Group), a global provider of standards solutions, testing and certification services and consumer product evaluations. Sahi succeeds Robert M. Griffin, who will retire from CSA Group after 11 years. In his new role, Sahi will be responsible for providing leadership and direction for the global company with offices, testing laboratories and affiliates in more than 60 countries worldwide.

René Labrecque has joined La Coop fédérée as general manager. He brings with him some 20 years experience in hardware and agro, with strength on the commercial side of the business. Labrecque succeeds, Claude Sénéchal, who joined La Coop in fall 2007. (819-379-8551)

Hardlines Products
Hardlines Quarterly Report

Hardlines Retail Report
Hardlines Hot Product ShowcaseHardlines TV

Free daily news updates

Did you know you can have this newsletter sent to someone else in your office for less than a dollar an issue!




Oct. 26, 2009

Click here for the blackberry edition


Phone: 416—489—3396

Michael McLarney, Editor & President
mike@hardlines.ca

Beverly Allen, Publisher
bev@hardlines.ca

Brady Peever, Client Services Manager
brady@hardlines.ca

John Caulfield, Contributing Editor

October 26, 2009, Volume xv, #40
In This Issue:

“All the world’s a stage and all the men and women merely players:
They have their exits and their entrances; and one man in his time plays many parts.”
—William Shakespeare (British playwright, 1564-1616)

Re-investment in stores essential says Canadian Tire vp
TORONTO — Canadian Tire has managed to grow its sales when others saw theirs fall, and a key to their success has been ongoing process of upgrading its stores. Reg McLay, senior vice-president, Marketing and Sourcing Services for Canadian Tire Retail, told his story last week to more than 150 retail and supplier executives. They had gathered here at the 15th Annual Hardlines Conference.To that end, Canadian Tire has added 400 new or refurbished stores to its network of 426 outlets during the past 15 years. It’s part of an overall effort, as McLay said, “to know your customers and manage your brand, something, he added, that’s “easy to say but tough to do.” In the process, he noted, its important not to take the Canadian Tire brand for granted.

During slowdown of the past year, Canadian Tire proved “recession-resistant,” as the company looked for more ways to get repeat traffic into its stores through increased sales of consumables, including household maintenance and cleaning products and, to a limited degree, food.

But mainly, Canadian Tire found itself focusing on ways to maximize productivity and efficiency to drive growth. Efforts have included two new store strategies, the Smart store, which replaces the 20/20 concept, and the smaller market store, downsized to penetrate smaller rural communities. The company has six already, and plans another four by this fall.

Top.

Buying groups look to gain share in down market

SPECIAL REPORT — The slowdown that began in earnest in this industry in 2007 caught up to the buying groups in 2008, and this year holds little promise of a significant turnaround. However, the independent dealers have been faring better than their main competitor, the big boxes.

And dealers organized within LBM buying groups were better off than other independents, according to the latest Buying Group Report from Hardlines. Building centres as a retail sector saw sales drop by 3.4% in 2008, the buying groups collectively were down by almost half that.

Buying group purchases remained steady through last year, as well, and these are expected to improve slightly in 2009, as dealers look for ways to consolidate their purchases in a more meaningful fashion. Some groups have proved incredibly resilient this year. Castle Building Centres, with almost 90 dealers in the relatively stable Atlantic Canada market, has managed to stay almost on par with last year’s sales, according to the report’s estimates.

Consolidation continues among the groups, as well. In recent years, Canada’s largest buying group has been TIM-BR MART, with $3.4 billion in retail sales generated by more than 650 dealers across the country. TIM-BR MART was overtaken effective Jan. 1, when two buying groups, Delroc Industries and Sexton Group, and two co-ops, Federated Co-operatives Ltd. and La Coop fédérée, joined Independent Lumber Dealers Co-operative. ILDC now represents more than $4 billion in sales through 1,000-plus outlets.

Despite consolidation, smaller niche groups continue to flourish. IRLY Distributors, based in Surrey, B.C., continues to add members (see story, this issue), while TORBSA, based in Bolton, Ont., has also seen its membership grow.

(The Buying Group Report — including the Incredible Buying Group Org Chart — appears in the latest Hardlines Quarterly Report, being sent this week to our HQR subscribers. To get your copy, contact us at the Information World Headquarters!
— Michael)

Top.

Roots: build your brand inside and out
TORONTO — Communicating your brand — and your company’s values —- has to be a process that includes both your customers and your own personnel. That was the central message of one keynote speaker at the latest Hardlines Conference. Robert Sarner is the director of communication and public affairs for Roots Canada — one of the country’s best known brands. Sarner, speaking to an audience of more than 150 retail and supplier executives last week, demonstrated how Roots stays in touch with its customers through a regular magazine that appears in select retail stores, including its own outlets, and online at its own website.

Sarner stressed that every company has a story and underscored the importance of telling that story.

The magazine, Called “The Source,” regularly describes the Roots story through anecdotes, snapshots of staffers, and even product knowledge. However, it’s a far cry from a product catalogue. Instead, it tells the company’s story through Roots’ involvement in events and community activities. “Community support is essential,” he told the audience.

But it also highlights the personal activities, interests and involvement of staff in community events and personal achievements and reflects the company’s own overall commitment to staying involved.

Sarner closed by urging every company represented in the audience to look for ways to look for ways to tell its story. That telling, he said, does not have to be done with hype, but with passion.

Everyone who was looking for a copy of “The Source” magazine at our conference can view their most recent issue here.

Top

Crossroads C&I partners with Johns Manville
EDMONTON — Johns Manville, the insulation provider owned by Berkshire Hathaway, has been selected as the primary supplier of mechanical insulation products and accessories to Crossroads C&I Distributors, a 46-year-old company based here. Under the agreement, Crossroads C&I will serve as JM’s authorized full-line distributor of mechanical insulation products in Alberta, British Columbia, Yukon and Northwest Territories, handling distribution of all of JM’s pipe, equipment and air handling insulation products. “Crossroads C&I is the service leader in their markets, and Johns Manville is fortunate to partner with a company so focused on customer satisfaction,” says Dave Skelly, director of sales for Johns Manville’s Insulation Systems business. “We are excited to establish a full-line relationship with Crossroads C&I for this important geographic region.”

Beginning immediately, Crossroads C&I customers will have access to the full line of JM pipe and equipment and air handling products.

IRLY’s newest member has grave product selection
SURREY, B.C. — IRLY Building Centres has signed a new member, Townsite Maintenance Centre in Bella Coola, B.C. It’s owned by James Hiltz, who purchased the then 12-year-old business in 1985. It was 5,000 square feet in size until 1989, when a fire destroyed the building. Another 1,000 square feet were added to the building when it was rebuilt, and it now totals 6,000 square feet.Hiltz also has three lots nearby to store building materials. “I’m going to expand my building materials offerings now that I can get everything from one place and promote it with the IRLY flyer,” Hiltz says.

Hiltz’s top lines are paint and plumbing, but he also carries hardware, housewares, small appliances and garden supplies. The store has one more unique offering – coffins. After the local hospital’s supplier in Williams Lake closed shop, Hiltz was approached to fill the void. “They needed a source, so I bring in one model.”

Hiltz first began his relationship with IRLY about a year ago as a member of IRLY’s Western Hardware wholesale division. He found IRLY Distributors to be a good fit and decided to become an IRLY member.

“I’m very happy with the service,” he adds.

Top

Classifieds

To place an ad in our classified section click here or call 416—489—3396

Top

Recent Industry Resumés
Results oriented sales professional with a strong record of achievement in strategic and tactical roles.
Seasoned Sales veteran. Experienced, dealing with established and new manufacturers introducing new products to key retailers in the Canadian market.
A marketing professional with a highly successful level of experience in all aspects of marketing consumer packaged goods at a national retail level.
Leadership, sales and communication skills, seeking a challenging and results—oriented environment.
A creative, strategic thinking and results oriented Sales Professional.
Know someone who is between jobs? We will send a complimentary subscription to anyone who is seeking a job. We also offer a free Online Resumé Service. Ask them to call or email us here at the World Headquarters. (And why not tell your HR department about this service!) Email Brady for more info. —Beverly
Marketplace

Sell your company — or buy one — with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416—489—3396 or email: brady@hardlines.ca
To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
You can read it online instead. call us to find out how.

Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2009 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney — Editor & President — mike@HARDLINES.ca
Beverly Allen, Publisher — bev@HARDLINES.ca
Brady Peever — Client Services Manager — brady@HARDLINES.ca
Chiaki Nemoto — Accounting — chiaki@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week — but let us handle your internal routing from this end!

Subscription:$299 (Canadian subscribers add $14.86 GST = $315.21 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $48.75 (Canadian subscribers add $2.44 GST = $51.19).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

Top

Thanks to all our Faithful Hardlines Subscribers and friends who joined us for the 14th Annual Hardlines Conference last week. Bev, Brady and I all feel confident that this was our best event ever! We started the first day with Susan Robinson of IRLY Distributors, who got us working with some great networking exercises. Then we finished on day two with a one-on-one interview with the first lady of home improvement retailing, Annette Verschuren of Home Depot Canada and Asia. What a time we had! — Michael
DID YOU KNOW…?
…that we are just exhausted after our Conference (but pleasantly so what an amazing time we had!), but can’t think of anything more you should know for this week. We’ll be back on track by our next issue Michael.
NEWS IN BRIEF

PICKERING, Ont. — Signature Aluminum Canada Inc. has announced that it will discontinue the manufacture of aluminum ladders. Referring to “changes in the market place,” the company says it will focus on its core business of aluminum extrusions manufacture. Signature has stopped taking orders, but will continue to ship existing orders until Nov. 20.

SILVIS, Ill. — Two Former Ace dealers in the Quad Cities area have filed a suit against Ace Hardware. The plaintiffs charge that Ace’s “Vision 21” store program did not achieve sales goals promised by the company. The dealers invested in three larger-format Ace stores between 2005 and 2007, of which two have since closed.

NEW YORK — Wal-Mart CEO Mike Duke told investors here recently that expansion plans will include smaller, “more efficient” stores that will have about 25,000 fewer square feet than regular 195,000-square-foot outlets. The new stores, which will carry food and general merchandise, are seen as a way for Wal-Mart to increase its presence in urban markets.

SAN JOSE, Calif. — Law enforcement officials have placed into custody a married couple who allegedly embezzled at least $1.3 million from Payless Hardware & Rockery, a local Ace Hardware-affiliated store. The Santa Clara County’s District Attorney’s office has charged Desiree and Ruben Herrera with 14 counts of grand larceny, money laundering and tax fraud. Ms. Herrera had been an accounts receivables clerk with the store from 2002 through 2009. The San Jose Mercury-News reports that the store’s office manager, Karey Thatcher, discovered what was going on when, in the process of switching accounting systems, she asked Herrera to begin providing her numbers. Those numbers didn’t sync with Thatcher’s numbers.

BRENTWOOD, Tenn. — Tractor Supply Company has reported a 1.9% increase in net sales for the third quarter to $747.7 million from $733.9 million. Same-store sales decreased 5.1%, compared with a 6.2% increase in the prior year’s third quarter. The same-store sales decline resulted primarily from softness in sales of seasonal big-ticket items and the lift in sales last year of hurricane-related merchandise and seasonal heating products. However, sales in core consumable, usable and edible categories, including animal and pet-related products as well as repair and replacement parts, helped offset the decline.

KINGSLEY, England — The Tesco Express that has just opened here has no cashiers. Instead, the store offers five self-serve checkouts. The company, Britain’s largest retailer, is calling it an “assisted service store.”

CLEVELAND — Sherwin-Williams, the largest paint company in North America, saw its earnings decline only slightly, by 1% to $175.2 million, during the three months ended Sept. 30. The company’s revenue during that period, though, took a steeper dip, by nearly 12% to $1.997 billion. Through nine months, the paint maker’s sales were down 12.5% to just under $5.5 billion, and its profit was off 13.2% to $370.5 million.

TOWSON, Md. — Black & Decker saw profits for the third quarter slip 35% to $55.4 million from $85.8 million last year, on revenue of $1.21 billion that was down 23% from $1.57 billion. The company reported weak sales across all categories. Sales were down 20% in the consumer products group and down by more than that for its industrial-products group.

ECONOMIC INDICATORS

Retail sales in current dollars rose 0.8% in August to $34.5 billion, offsetting the decline in July. The bulk of the increase came from higher sales at gasoline stations and new car dealers. Excluding these retailers, sales were flat. Sales in the building and outdoor home supplies store sector increased 0.5%, the second consecutive monthly increase. However, despite following an upward trend in 2009, sales in this sector have not yet offset the substantial decrease in December 2008. (Stats Canada)

NOTED…

A new survey from WorkPlace Media found that approximately one in three working Americans will do at least 40% of their holiday shopping on the way to or from work, online at work, or during a work break. Also, 43% of those surveyed said they would be spending less than they did last year.

OVERHEARD…

“A company must not only do right, it must be seen to do right.” — Robert Sarner, director of communication and public affairs, Roots Canada, on the importance of a company finding ways to tell its story to both customers and staff in a consistent and passionate manner. He spoke last week at the Hardlines Conference in Toronto.
Hardlines Products
Hardlines Quarterly Report

Hardlines Retail Report
Hardlines Hot Product ShowcaseHardlines TV

Free daily news updates

Did you know you can have this newsletter sent to someone else in your office for less than a dollar an issue!

Oct. 12, 2009

Click here for the blackberry edition


Phone: 416-489-3396

Michael McLarney, Editor & President
mike@hardlines.ca

Beverly Allen, Publisher
bev@hardlines.ca

Brady Peever, Client Services Manager
brady@hardlines.ca

John Caulfield, Contributing Editor

October 12, 2009, Volume xv, #38
In This Issue:

Hardlines remains the information leader in this industry, and I have found the Hardlines Conference to be a great way to receive information in a direct, personalized fashion … Great value for your money, and time!”
—Joel Marks, Director Hardlines, Home Hardware Stores Ltd.

IRLY continues reorg
SURREY , B.C. — More changes are afoot at IRLY Distributors. Under the aegis of CEO Susan Robinson, the west coast buying group continues to revamp the business, which includes personnel shuffles and even a name change for its wholesale distribution business.Most recently, Brad Dixon has been promoted to the position of director of business development, purchasing and branding. He was formerly the manager of business development. And, according to Catherine Brownlow, spokesperson for IRLY, more hires are planned. Dixon, a 17-year veteran of IRLY, will, as part of the restructuring, appoint an assistant to the hardware buyers as well as a building materials customer service rep. Previously, IRLY’s customer service reps have assisted with hardware only. “Our hardware buyers are so busy that they need an assistant to do the non-buying functions in their department,” says Brownlow.

The company, which has for many years operated a separate hardware distribution business for its non-bannered customers under the Western Hardware name, is dropping the Western name. The distribution function will operate directly under the IRLY name. According to Brownlow, the name has a lot of recognition among the wholesale customers. Many of them are TIM-BR MART dealers, who rely on IRLY for fill-in orders. IRLY became a member of TIM-BR MART two years. To further strengthen that side of the operation, a director of supply chain will also be hired.

Top.

Is the recession really over: what’s next?

WORLD HEADQUARTERS, TORONTO — What will the new, post-recession consumer look like? How have the needs of contractor and builder customers been altered by the new economy? These are just two of the issues that will be addressed at the upcoming Hardlines Conference, Oct. 22-23 in Toronto:

  • Retail Forward is one of the savviest retail think tanks in North America. Al Meyers, vice-president of the Dallas office, will outline “From Recession to Recovery: The Changing Profile of Today’s Cost-Conscious Retail Environment.”
  • A breakout session on “What Contractors Want” will feature opinions and insights right from the horse’s mouth, as we gather a panel of pro customers to share their concerns, gripes and insights, moderated by Dave Campbell, president of the Lumber and Building Materials Association of Ontario.

The Conference breakout series will be rounded out with important sessions for retailers and vendors alike:

  • “Technology vs. Sustainability: Trends in Global Sourcing,” presented by Greg Orloff, new business development manager, OnSpeX.
  • Learn the latest, hippest ways to promote and sell online with “Engage your Customers with Social Media.” This cutting-edge discussion will feature Marc Robichaud, an award-winning TIM-BR MART dealer who sells hot tubs on eBay; Brenda Dumont, a recruiting and retention consultant who uses Twitter to build online career connections; and Wolf Gugler, president of Wolf Gugler & Associates, a home improvement recruiter who is a front-runner in the use of social media.
  • “What Vendors Want from Their Vendor-Buyer Relationship” with Bill Wilson, Retail Advisor for NRHA Canada, and former head merchant for Sodisco-Howden and TSC Stores; and Chad Murray of Quest Plastics, a veteran supplier and master networker.

(Learn why you should be at the 14th Annual Hardlines Conference, Oct. 22-23, with this riveting new episode of Hardlines TV I invite you to register today. Click here for more info.—Michael)

Top.

RONA celebrates its 70th birthday
BOUCHERVILLE , Que. — RONA officially celebrated its 70th anniversary last week. On Oct. 6, 1939, the association that was to become RONA, Les Marchands en Quincaillerie limitée — was born in Montreal.At that time, half dozen Quebec hardware dealers founded Les Marchands en Quincaillerie Limitee. Their goal was to allow members to combine their orders to get the best prices for themselves and for their customers. The company bylaws show that its mission was to “pursue wholesale and retail commerce as hardware and ironware dealers.” The group’s first order was a load of brooms, transported from Toronto to Montreal in the fall of 1939.

A few years later, Rolland Dansereau and Napoleon Piotte took over management of the organization and formed Quincaillerie Ro-Na, using the first two letters of their names. After establishing profitable partnerships, particularly with Canadian and American wholesalers, the company changed its name and its bylaws. Quincaillerie Ro-Na became first Les Marchands Ro-Na, then Le Groupe Ro-Na Inc., Le Groupe Ro-Na Dismat and finally, in 1998, RONA Inc.

Along the way, the company has acquired a number of other chains, including Botanix, Cashway Building Centres and Revy Home Centres. After it went public in 2002, RONA additionally acquired Reno-Depot, Totem Building Supplies, Chester Dawe and Noble Trade.

Today it consists of more than 700 stores and wholesale outlets across Canada. RONA president and CEO Robert Dutton celebrated the day by paying tribute to RONA’s affiliate dealer-owners, what he referred to as “the driving force behind the company’s success from day one. RONA was born out of the determination of the business visionaries that have steered our course from 1939 until today. The contribution made by RONA affiliate dealer-owners is at the very core of our success and remains vital as ever to our continued growth,” he said.

Top

Lowe’s and Home Depot line up insulation suppliers
ATLANTA & MOORESVILLE, N.C. — Home Depot and Lowe’s Cos. have both made major commitments to their respective suppliers of fiberglass insulation.Johns Manville Corp., whose insulation had been carried in 600 of Lowe’s stores, signed a multi-year agreement to be the exclusive provider of that product to all of Lowe’s nearly 1,700 stores. That agreement expands a relationship between the retailer and manufacturer that has existed for more than a decade.

The deal does not affect Lowe’s Canada.

Within days of this news, Home Depot announced that it would begin carrying insulation products from Owens Corning starting in January. The OC deal will put the supplier’s products in all 2,200 of the retailer’s stores in North America.

OC claims that unaided homeowner awareness of its residential insulation is 10 times higher than that of other brands in that category. Home Depot officials believe OC’s insulation can be sold in conjunction with the retailer’s Eco Options line of energy efficient products.

Top

Canadian company gets Belgian royal seal of approval
KORTRIJK, Belgium — It’s not often you meet a real live prince in the 21st century, but that’s what happened to Canadian entrepreneur Jayne Seagrave of Vancouver Tool Corporation during a recent trade mission to Belgium. Her company was demonstrating its patented range of sealant tools at the HOMING Do-it-Yourself Trade Show when Prince Laurent of Belgium stopped by for a product demonstration.“I knew the Prince was visiting the show and thought he wouldn’t be interested in Canadian-made sealant tools, but he was and he took away samples and literature. I suggested to him that they could be useful to re-apply the sealant in his castle’s bathroom but he told me he didn’t live in a castle.”

Vancouver Tool products, which are made in Canada (guess which city), are already sold in a number of European countries.

Top

Classifieds

To place an ad in our classified section click here or call 416-489-3396

Top

Recent Industry Resumés
Results oriented sales professional with a strong record of achievement in strategic and tactical roles.
Seasoned Sales veteran. Experienced, dealing with established and new manufacturers introducing new products to key retailers in the Canadian market.
A marketing professional with a highly successful level of experience in all aspects of marketing consumer packaged goods at a national retail level.
Leadership, sales and communication skills, seeking a challenging and results-oriented environment.
A creative, strategic thinking and results oriented Sales Professional.
Know someone who is between jobs? We will send a complimentary subscription to anyone who is seeking a job. We also offer a free Online Resumé Service. Ask them to call or email us here at the World Headquarters. (And why not tell your HR department about this service!) Email Brady for more info. —Beverly
Marketplace

Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca
To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
You can read it online instead. call us to find out how.

Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2009 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney – Editor & President – mike@HARDLINES.ca
Beverly Allen, Publisher – bev@HARDLINES.ca
Brady Peever – Client Services Manager – brady@HARDLINES.ca
Chiaki Nemoto – Accounting – chiaki@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!

Subscription:$299 (Canadian subscribers add $14.86 GST = $315.21 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $48.75 (Canadian subscribers add $2.44 GST = $51.19).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

Top

Home Depot, Home Hardware, RONA, Castle, IRLY, Canadian Tire, Lowe’s, Orgill,  TruServ, UFA and TSC. They’re all coming to the Hardlines Conference. Don’t just read about these retail leaders in the news, come network with them at the Hardlines Conference Oct. 22-23, 2009  in Toronto. Click here for more info. —Beverly
NEWS IN BRIEF

NEW YORK — Linens ’N Things has signed a license agreement with Home Outfitters, the homewares and home enhancement division of Hudson’s Bay Company. Under the deal, a special line of Linens ’N Things-branded products, including a range of bed and bath, home decor and seasonal products, will be produced exclusively for Home Outfitters. The products will be introduced in all 69 Home Outfitters locations beginning in the spring of 2010. The agreement extends through 2016 and is expected to generate more than $100 million in retail sales. Linens ’N Things liquidated its retail stores last year, maintaining only an online presence. Both Linens ’N Things and Hudson’s Bay Company are now part of the Hilco Consumer Capital family of retail properties.

TORONTO — Canadian Tire has introduced a new credit card that provides rewards to players and donations to organizations to help financially challenged young people to play hockey. A portion of every purchase made with the Canadian Tire “GoPlay” MasterCard will be donated to local sport organizations and to Canadian Tire Jumpstart, a corporate program that helps kids in financial need participate in organized sports and recreation activities. So far, the card has been launched in Ontario.

NEW ORLEANS — Millions of sheets of drywall that were sold in the U.S. from 2006-2008 turned out to be contaminated. Now they’re making their homeowners sick, due to emissions of sulphur and other gases. The drywall, made in China and imported to the United States during the housing boom a few years ago, was also used when shortages occurred during the rebuilding of communities in Louisiana following Hurricane Katrina. Side affects of the tainted product range from headaches and bleeding noses to corroded bath fittings. Now, a number of lawsuits are in the works, as up to 100,000 houses are believed to be affected. Both Home Depot and Lowe’s have stated that they never sold drywall from China.

BRENTWOOD, Tenn. — Tractor Supply Company, the large U.S. farm and ranch store chain, reports that sales for the third quarter increased 1.9% to $747.7 million, from $733.9 million in the third quarter of 2008. Same-store sales decreased 5.1%. The company anticipates that net income for the third quarter will be approximately $21.1 million-$22.2 million. Tractor Supply now anticipates annual net sales will be approximately $3.17 billion-$3.20 billion. Same-store sales for the year are expected to decrease approximately 1% -2%.

 

PEOPLE ON THE MOVE

At TIM-BR MART, Jim Young has joined as a dealer development manager in Ontario. Young brings many years of experience, having worked at hardware wholesaler D.H. Howden & Co., then Sodisco-Howden Group, before joining EDI service provider LBMX in London, Ont. In his new role, he will concentrate on assisting TIM-BR MART retailers with business development and merchandising, plus hardware placement and procurement.J. Patrick Robinson , CFO of Newell Rubbermaid Inc., will retire at the end of the year. He joined the company in 2001 as corporate controller, and has been CFO since 2003. A search for a replacement is currently under way.

ECONOMIC INDICATORS

Housing starts declined on a seasonally adjusted basis in September, to 150,100 units, from 157,300 units in August, with the biggest drop in the multiple-unit sector. Urban starts declined by 5.2% seasonally adjusted to 131,500 units. Urban multiple starts decreased by 21.4% to 62,700 units, but urban single starts were up a healthy 16.8% to 68,800 units. (CMHC)The value of building permits totaled $5.0 billion in August, up 7.2% from July. The bulk of the increase in construction intentions was due to gains in Ontario and British Columbia. (The end of the municipal employees strike in Toronto in July contributed to the increase in Ontario). If Toronto is excluded, the total value of building permits rose by 0.8%. In the residential sector, the value of permits was up 11.2%, and up 2.2% in the non-residential sector. (Stats Canada)
Hardlines Products
Hardlines Quarterly Report

Hardlines Retail Report
Hardlines Hot Product ShowcaseHardlines TV

Free daily news updates

Did you know you can have this newsletter sent to someone else in your office for less than a dollar an issue!

Oct. 5, 2009

Click here for the blackberry edition


Phone: 416-489-3396

Michael McLarney, Editor & President
mike@hardlines.ca

Beverly Allen, Publisher
bev@hardlines.ca

Brady Peever, Client Services Manager
brady@hardlines.ca

John Caulfield, Contributing Editor

October 5, 2009, Volume xv, #37
In This Issue:

Age is not a particularly interesting subject. Anyone can
get old. All you have to do is live long enough
.”
Groucho Marx (American comedian, actor and author, 1890-1977)

Please play fair: We ask all our Faithful Hardlines Subscribers to abide by our “Fair Play” Policy. Help us protect our copyright (and get our kids through college). Please don’t pass along your copy to someone who could be a subscriber themselves. We have very low rates for additional subscribers at your company or in the field. Call Brady for more information, or click here to see our low rates —Michael
Donaldson to retire from CanWel
VANCOUVER — Tom Donaldson will retire as president and CEO of CanWel Building Materials Income Fund and its subsidiaries effective Jan. 31, 2010. Amar Doman, CanWel’s chairman of the board, will take over the president and CEO role, assuming the duties of the position during the transition period to year’s end.Donaldson, who shepherded the company through its conversion from a corporate structure to an income trust, said, “I have had a wonderful career working with the CanWel team, and I am proud of our achievements in creating what CanWel is today, including our initial listing on the [Toronto Stock Exchange] and subsequent conversion to an income trust.”

Donaldson cites, as reasons for leaving, a desire to “spend more time with my family in Atlantic Canada and to pursue other opportunities and challenges.” He will continue on as a member of the CanWel board.

The last year has witnessed some incredible changes in the Canadian and international economies,” says Doman, “and I am very excited about leading CanWel forward as we start to emerge from these times.”

Top.

RONA releases more details of new reality home show
BOUCHERVILLE, Que. — RONA inc. has confirmed details of the new reality TV series, “ My RONA Home” (first reported in our Sept. 21 issue —Editor). The first one-hour episode of the ten-part show will be broadcast by Citytv on Sunday, Oct. 4 at 9:00 pm (ET/PT), 8:00 pm (CT/MT). The show will follow two Calgary families with young children as they compete to design, construct and decorate brand new homes — all the way from the foundation to the finishing touches. The winning family, as voted by viewers, will win their dream home, with all the furnishings, valued at $400,000.Each family is teamed up with a designer, a contractor and two assistants. Each room in the house must be finished within 30 hours. During the process, the families will live in on-site trailer homes.

To gain points toward LEED Canada for Homes certification ((Leadership in Energy and Environmental Design)), the houses featured in My RONA Home will incorporate eco-responsible products such as locally-sourced certified lumber, low-flow faucets and dual flush toilets, recycled paints and CSA-certified windows. Landscaping will be designed to minimize water consumption by using plants and drought-tolerant grass seed.

“This will be more than just another home improvement series,” says Claude Bernier, executive vice-president of marketing and customer Innovations at RONA. “MY RONA Home will show viewers how we can all reduce our impact on the environment.”

Top.

Canada affected by reorg of Lowe’s international businesses
TORONTO — With the takeover of Lowe’s Canada by former vice-president operations Alan Huggins, he becomes the third president in as many years. Former president Don Stallings himself had come up in August 2007 to take over from Doug Robinson, who is also an American, but one with a history in Canada. Robinson had been the president of Beaver Lumber during its final days when parent Molson Cos. was trying to sell it off.Robinson tried unsuccessfully to orchestrate a management takeover of Beaver. Then, seeking to stay in Canada, he moved to Arxx Building Products in Kingston, Ont., before moving back to the U.S., where he continues to work for Lowe’s at its Mooresville, N.C., head offices.

Stallings came up next, after spending a decade as Lowe’s regional vice-president in Texas. During that time, he was responsible for leading the team that opened Lowe’s first stores in the Dallas market. Having proven himself as someone who could successfully expand into new markets, his next posting is in Australia, where he will be part of a partnership with Australia’s largest retailer, Woolworths.

Woolworth’s operates more than 3,000 stores — including department stores, consumer electronics outlets and liquor stores. The new joint venture, called Carbonproxy, has succeeded in its bid to take over Aussie hardware chain Danks. With that acquisition, the new company plans to open a chain of home improvement stores, of which the first is slated to open sometime in Lowe’s 2011 fiscal year.

Lowe’s opened its first Canadian stores in December 2007 and currently operates 14 stores in Ontario, with two more to open later this year. Those stores (as first revealed in Hardlines, by the way —Your ever–supportive Editor) will be in Ottawa and Sudbury, Ont. Lowe’s Canadian stores are part of a stable of more than 1,675 in the United States serving approximately 14 million customers a week.

Top

German garden fair showcases leisure living
COLOGNE, Germany — Europe’s leading trade fair for the lawn and garden industry came to a close here recently, drawing more than 25,000 trade visitors from 89 countries. They came to see 1,389 exhibiting companies from 49 countries.Despite a beleaguered economy here, attendance was up from the previous year as buyers, agents and vendors came to see what’s new in the category. The furniture sector was again a centre of attention, and the leisure sector included a huge range of products from the grilling and barbecue segment.

But there was also lots of action for the garden market, as well: 583 companies were represented in the “ambience” area of the fair, including producers of decoration supplies, plants and plant care products. There were also 146 exhibitors presenting their basic garden products from the Far East in the “basic” segment.

The products with the highest turnover in the specialist building supplies and garden trade segments during the first half of 2009 were flowers and plants. According to the Federal Association of the German DIY, Building and Garden Specialist Stores (BHB), this product group was up 7.5% in the first six months of this year. John Herbert, managing director of the BHB, was also pleased with spoga 2009. “Considering the current conditions, the trade fair went better than we might have originally thought. Expectations were fulfilled in every area.”

Top

Ace stores test phone-in product locator
ST. LOUIS — A new service that helps shoppers find products on store shelves faster and easier is being tried out in an Ace Hardware store. The store, in the St. Louis suburb of Springfield, has been the test since mid-August for Aisle411, a voice-recognition product location service.A customer wandering the aisles looking for a product can call the store through any mobile phone free (by calling 1-877-AISLE411). Next, the caller states their location and the store, asks for the item, then receive the location of the product in a voice message over the phone and by text within seconds. In addition, Aisle411 will offer coupons and other money-saving offers via text message that can be used immediately in the store where they are shopping.

According to Aisle411, more than 22% of shoppers give up while looking for hard-to-find items in a store. Since the launch, more stores have been added to the pilot program — the Ace Hardware in Town & Country, another suburb of St. Louis, and at the Ace Hardware stores in Highland and Centralia, Ill.

Top

Classifieds

To place an ad in our classified section click here or call 416-489-3396

Top

Recent Industry Resumés
Results oriented sales professional with a strong record of achievement in strategic and tactical roles.
Seasoned Sales veteran. Experienced, dealing with established and new manufacturers introducing new products to key retailers in the Canadian market.
A marketing professional with a highly successful level of experience in all aspects of marketing consumer packaged goods at a national retail level.
Leadership, sales and communication skills, seeking a challenging and results-oriented environment.
A creative, strategic thinking and results oriented Sales Professional.
Know someone who is between jobs? We will send a complimentary subscription to anyone who is seeking a job. We also offer a free Online Resumé Service. Ask them to call or email us here at the World Headquarters. (And why not tell your HR department about this service!) Email Brady for more info. —Beverly
Marketplace

Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Brady Peever at 416-489-3396 or email: brady@hardlines.ca
To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
You can read it online instead. call us to find out how.

Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2009 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney – Editor & President – mike@HARDLINES.ca
Beverly Allen, Publisher – bev@HARDLINES.ca
Brady Peever – Client Services Manager – brady@HARDLINES.ca
Chiaki Nemoto – Accounting – chiaki@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!

Subscription:$299 (Canadian subscribers add $14.86 GST = $315.21 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $48.75 (Canadian subscribers add $2.44 GST = $51.19).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

Top

Home Depot, Home Hardware, RONA, Castle, IRLY, Canadian Tire, Lowe’s, Orgill,  TruServ, UFA and TSC. They’re all coming to the Hardlines Conference. Don’t just read about these retail leaders in the news, come network with them at the Hardlines Conference Oct. 22-23, 2009  in Toronto. Click here for more info. —Beverly
SpeakersRegistration
Questions contact Brady at 416-489-3396

DID YOU KNOW…

…the big winners in the battle for market share among home enhancement consumers are the mass merchants and Costco? These retail sectors grew last year, while the industry overall shrank. (Full details of the industry’s winners in home improvement retailing — plus results of our latest market share study — are in the next issue of our sister publication, Hardlines Quarterly Report. Order yours today! —Michael)
NEWS IN BRIEF

KANATA, Ont. — Bridlewood Home Hardware, which had its grand opening this past weekend, is an example of a new resolve by Home to sharpen its focus on urban markets. Despite cramming almost 30,000 SKUs into 14,000 square feet of selling space, the retailer has maintained a bright, open layout and puts the emphasis on appealing to the female shopper. It’s also Home Hardware’s first LEED-certified store

BAY ROBERTS, Nfld. — RONA, through its home improvement division, Chester Dawe, has opened Chester Dawe’s eighth location in the Newfoundland and Labrador market. The store, which boasts 15,000 square feet of retail and another 15,000 of warehouse, combines the businesses of two former locations, in Conception Bay (the former Bishop’s Building Centre, a recent acquisition by RONA) and in South River. This outlet marks the first RONA-Chester Dawe built according to RONA’s own format.

LONDON — Kingfisher, through its B&Q home improvement chain, has announced it will only buy FSC-certified product when sourcing tropical hardwood plywood. The move is part of a new procurement policy by the retail giant. All tropical hardwood plywood in the company’s UK stores will be sourced from forests in Acre, in Brazil.

TORONTO — Canadian Tire Financial Services is introducing a new credit card with MasterCard tailored to young professionals that has new features — and a new shape. The curved card has contactless PayPass technology featuring cash back rewards and no annual fee. The card is issued by Canadian Tire Bank, a wholly-owned subsidiary of Canadian Tire Financial Services Limited.

NANJING, China — B&Q China will close more stores, as it continues to lose money in the Asian market. Closures will occur here and in Hefei, resulting in fewer than 48 stores here, down from a high of 63 just a couple of years ago. The company has experienced an 18% drop in sales in China over the first six months of this year.

MONTREAL — RDTS, the in-store merchandising company, is celebrating its 15th anniversary this year and has unveiled new initiatives to increase the company’s overall business performance by officially being certified ISO9001/2008. RDTS anticipates that this initiative will provide many benefits such as better quality management standards, consistent operational quality values, increased customer satisfaction and harmonized business. RDTS claims it is the first company in North America to be certified under these standards.

 

PEOPLE ON THE MOVE

Tracy Sianta has joined Hart & Cooley, Inc., a manufacturer of air distribution and vent products for heating, plumbing and air-conditioning systems, as director of marketing. Located in Grand Rapids, Mich., she will report to Curt Monhart, evp of sales and marketing. Most recently she was the director of marketing, sales & business operations for Klise Manufacturing.Deane Collinson has been named CEO of Calgary Co-operative Association Limited, effective Oct. 20. He joins the co-op from Cadillac Fairview Corporation in Toronto where he held the position of executive vice president of operations. Prior to that, he was employed at Loblaw Companies Limited for more than 23 years. Collinson will replace Ken McCullough, who is now vice-president, retail division, at Federated Co-operatives in Saskatoon. McCullough served as CEO of Calgary Co-op from 2004.

ECONOMIC INDICATORS

Real gross domestic product was unchanged in July, following a 0.1% increase in June. The strength of the manufacturing and wholesale trade sectors was attributable to a rebound in motor vehicle and parts production. There was also an increase in the accommodation and food service sector. However, construction and retail trade were both down. (Stats Canada)

NOTED…

A new survey by the Conseil québécois du commerce de détail/Retail Council of Quebec on the spending habits of Quebecers reveals that 67% of households perceive their financial situation as being unchanged over the last six months. Another 12% have seen an improvement and 21% noted a deterioration, due mainly to an increase in the cost of living. However, Quebec households are optimistic about their finances for the near future: 63% of households expect their financial situation to remain unchanged and 26% expect an improvement.
Hardlines Products
Hardlines Quarterly Report

Hardlines Retail Report
Hardlines Hot Product ShowcaseHardlines TV

Free daily news updates

Did you know you can have this newsletter sent to someone else in your office for less than a dollar an issue!