Archives

Jul. 28, 2008

If the format looks incorrect or you would like to print this newsletter why not view the PDF version? This week’s password is “chuck”
please note our “fair play” policy still applies to printed and .pdf documents.

Michael McLarney, President & Editor
mike@hardlines.ca
Beverly Allen, Publisher
bev@hardlines.ca
John Caulfield, Contributing Editor
Phone: 416-489-3396
REMEMBER THERE WILL BE NO HARDLINES FOR THE NEXT THREE WEEKS. YOU CAN LOOK FORWARD TO THE NEXT ISSUE ON AUGUST 25TH. OUR OFFICE WILL REMAIN OPEN AND WE WILL CONTINUE TO BRING YOU BREAKING NEWS THORUGH OUR DAILY NEWS UPDATES. IF YOU DON’T ALREADY RECEIVE THESE UPDATES JUST ENTER YOUR EMAIL IN THE BOX BELOW. – MICHAEL
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July 28, 2008, Vol. xiv, #30
In This Issue

“One part of knowledge consists in being ignorant of such things as are not worthy to be known.” —Crates (Greek philosopher, 4th century, B.C.)

UFA takes broader approach to serving rural customer
CALGARY — Last week, HARDLINES announced UFA’s purchase of Wholesale Sports, a privately-owned chain of five sporting good’s stores across the West.This acquisition represents UFA’s latest step toward offering more than selling agricultural, hardware and petroleum products to the rural “ag” market that has traditionally comprised UFA’s core customer. That customer is changing, says Dallas Thorsteinson, president and CEO of UFA, and his company is taking wide-reaching steps to change with it.

UFA has already been retooling its farm and ranch format, which has been the centrepiece of its retail offering in rural Alberta. A store in Red Deer has become a flagship for the 35-store chain, with a larger footprint and wider “lifestyle” products for hunting, fishing and camping, plus a focused assortment of hardware and farm and ranch. The acquisition last year of a building supply dealer, Spruceland, in Fort McMurray, also fits the mix, riding the boom of Canada’s hottest market.

“UFA is now shifting from all things agro to a wider rural market,” says Thorsteinson. “Whether they’re farmers or townies, they are looking for a wider range of products and services.” UFA, he says, is well positioned to offer those products and services.

The result is UFA’s strategy of rural diversification. “We’ve been looking at that customer and we realized that there are lots of other dimensions that ruralites enjoy. We thought we could find new ways to cater to those dimensions,” Thorsteinson adds.

“The brand equity that UFA enjoys with the customers in rural markets is our calling card.”

Besides adding to the retail mix, UFA has recently launched a construction services division, as well. That operation is getting involved in a lot of rural projects. Through its construction activities, Thorsteinson says, UFA can be responsive to the rebuilding of the rural communities themselves.

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Scherer Brothers tackles downturn with added services
BROOKLYN PARK, MN — While the U.S. waits to recover from a devastating housing slump that has affected that country’s economy drastically, and is causing waves here in Canada, savvy building supply dealers aren’t waiting.Take Scherer Brothers Lumber Co. This integrated pro dealer, based in the Minneapolis area, is a third-generation family run business that started more than 75 years ago. It has five yards, plus a number of other related businesses, including a truss plant, a cabinet division complete with its own installed storage line, and an installed division called the ReMod Squad (click here for the “Solid Link” to Scherer’s website—Editor). To offer even more products directly, the company built its own window and door manufacturing facility.

Scherer Brothers has spent the past two years enduring an economy devastated by the plunge in housing – and the economic fallout that’s resulted from that tumble. Mark Scherer, president of Scherer Brothers, says preparing for a downturn requires careful planning – and tough choices. As margins fell and gas prices rose, deliveries were reconsidered to insure that each truck stayed as full as possible on each run. Staffing needs were reviewed, and weak employees were let go.

Scherer admits his company made some mistakes along the way, largely because no one anticipated just how bad things would get. As the number of independent yards in Minneapolis market has dwindled from 25 some 30 years ago, Scherer Brothers has endured – and prospered.

(Mark Scherer, president of Scherer Brothers, will be our keynote at this year’s Hardlines Conference, Oct. 23-24. No dealer serious about facing the challenges ahead can afford to miss this info-loaded presentation! Click here! —Michael)

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Sales of specialty products flourish at Home Hardware
ST. JACOBS, ON — While rainy weather has generally flattened paint sales across the country, Home Hardware’s proprietary paint line, manufactured by Home’s own Beauti-Tone Paint and Home Products Division in nearby Burford, has been enjoying tremendous growth from its Designer Series.“Designer Series sales have doubled in 2008 as Home Hardware Dealers continue to aggressively grow their share of the premium paint market,” says Paul Straus, vice president and CEO of Home Hardware. Going upscale has become an important growth opportunity for his dealers, he notes.

But paint is not the only line that’s seeing growth. Tapping into consumer demand for “green” products, Home has expanded its Natura range of sustainable and environmentally responsible offerings. Straus says new products, such as One Day Wood Restoration products, Laminate Floor Cleaner, and Natura Laundry Detergent, are showing great increases.

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RONA continues expansion with mid-sized stores
GRIMSBY, ON — RONA inc., Canada’s largest home improvement retailer, opened a store here last week.The 52,000-square-foot store features a 57,000-square-foot outdoor drive-through lumberyard and 8,000 square feet of enclosed storage. The store also boasts a 13,000-square-foot garden centre and offers more than 22,000 products dedicated to both the professional contractor and the DIYer.

An existing RONA Cashway in nearby Beamsville will move its operations, including six staff, to the new store.

The new store combines a range of building materials, including finishing and specialized products, and boutiques for paint, lighting, storage, kitchen and bathroom, doors and windows. Services include kitchen design, flooring, lumber cutting, installation and financing services, and RONA’s Project Guide service, a concept offering specially-trained staff who guide customers through the different stages of specific renovation projects.

The store also features a contractor desk.

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Germany’s Praktiker improves cash flow, despite sales lag
KIRKEL, Germany — Praktiker Group, Germany’s second-largest home improvement retailer, reported a 20% gain in its pretax income, to 59.2 million Euros (US$93.5 million), for the six months ended June 30. This boost encouraged the company to project that its cash flow would improve by between 135 million and 140 million Euros for the full year.The company — which operates 336 home centers in Germany and another 93 in eight other European countries — reported sales for the first half of its fiscal year at $1.997 billion Euros (US$3.153 billion), a 0.4% decline from the same period a year ago. Its net income for the first half was also off, by 3.3% to 32.2 million Euros (US$50.8 million). During this period, the company’s store count in Germany declined by seven units, but overall rose by 11 units, with openings in Poland, Romania, Greece, Hungary, Turkey, Bulgaria and Ukraine. (Last year, Praktiker acquired the Max Bahr chain, which increased its store count in Germany by 76 units.)

“It is all the more important that in the international markets sales continue to rise at a double-digit rate,” said Praktiker’s chairman, Wolfgang Werner, in a prepared statement. The company’s sales in Germany have continued to erode, while its volume outside of that country increased by 16.7% in the first half of the year.

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Classifieds

SALES AGENT NORTHERN ONTARIO

Colonial Elegance is looking for a Sales Agent for Northern Ontario. The ideal candidate will sell and promote all of Colonial Elegance’s products to building supply dealers across Northern Ontario.

The territory is already established and has great earning potential. The position includes selling and servicing existing accounts prospecting and adding new clients within the building supply industry. The agent will report to the Sales Director for Ontario.

Qualifications

  • Strong communication skills both written and verbal
  • Working knowledge of Microsoft Office ie Excel Word Power Point Outlook
  • Knowledge of Territory and clients
  • 3-5 years of experience working as a sales agent at the dealer level
  • Proven Sales record
  • Ability to work little Supervision
  • Vehicle required

Compensation:

Commission based position

Please forward resume to
Colonial Elegance Inc
C/O Brant Danard Regional Sales Director
3800 Du Tricententaire Blvd
Montreal QC
HIB 5T8
Fax 514 640 1744
Email : bdanard@colonialelegance.com

Marketplace

Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Barb Hills at 416-489-3396 or email: barb@hardlines.ca
To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

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Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2008 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ;
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney – President – mike@HARDLINES.ca
Beverly Allen, Publisher – bev@HARDLINES.ca
Brady Peever – Circulation Manager – brady@HARDLINES.ca
Barb Hills – Sales Manager – barb@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!

Subscription:$285 (Canadian subscribers add $14.25 GST = $299.25 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $46 (Canadian subscribers add $2.30 GST = $48.30).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

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Go on vacation knowing you’re registered for the 13th Annual Hardlines Conference on Oct. 23-24. 2008 – and at the best rate.

SpeakersRegistration
Questions contact Brady at 416-489-3396

 

COMPANIES IN THE NEWS
LONDON — Kingfisher reported a second-quarter sales increase of 4.4%. Year to date, sales are up 2.6%. Same-store sales for the quarter were down, however, by 1.5%. Sales in the U.K. were up 5.1%, while international sales, which account for more than half of the group’s operations, were up 3.9%. Sales in China were down, however, as that market faces a slowdown in housing.ST. JACOBS, ON — Home Hardware Stores received top honours from the Private Motor Truck Council of Canada when that organization inducted Laverne Martin, a veteran Home Hardware driver, into the PMTC Hall of Fame for Professional Drivers, and named Home Hardware’s fleet the “ Safest Fleet on Canadian Highways” in the Large Fleet category.

COLUMBIA, SC — Home Depot has revealed it will build a regional distribution centre here, near Dixiana, sometime over the next three years. The warehouse will reportedly serve South Carolina, North Carolina, Tennessee, and parts of Georgia.

BRENTWOOD, TN — At Tractor Supply Co., the retail farm and ranch store chain, second-quarter net sales increased 13.6% to $898.3 million, from $790.9 million in the prior year’s second quarter. Net income was $47.0 million, compared with $43.8 million. The company opened 23 new stores in the quarter and had one closure after the company sold its Del’s store in Canada in the prior year’s second quarter. Same-store sales increased 3.4%, driven by core consumable categories, including animal and pet-related products.

MEDINA, OH — Although it posted a loss of $87.6 million, from a profit of $84 million a year earlier, revenue for RPM, the coatings and sealant company, actually rose 7% to $1.08 billion. Those sales, driven by the company’s industrial segment, offset a dip on the consumer side. Profits were affected by a pre-tax charge of $288.1 million, a war chest for future costs related to asbestos liabilities. Not counting this charge, profits were up 16.1%.

NEW BRITAIN , CN — During the latest quarter, Stanley Works generated $1.12 billion in revenue, which was up 5.3% over the same period a year ago. Its net income for the quarter fell 6.7% to $79.6 million. Through the first six months of its fiscal year, Stanley’s sales were up 4.4% to $2.23 billion, and its profit was off 4.7% to $141.1 million.

CHICAGO — USG Corp. lost $40 million in the three months ended June 30, compared to a $56 million gain in the same period in 2007. The company, which is best known for its wallboard and acoustical tile products, reported an 11.2% decline in quarterly sales, to $1.25 billion. Through the first six months of its fiscal year, USG’s sales were down 9.4% to $2.42 billion, and it lost $85 million, vs. a net gain of $97 million in the first half of 2007.

Western companies line up for Shanghai hardware show
COLOGNE , Germany — The China International Hardware Show – Powered by Practical World, and held in conjunction with China International Kitchen and Bath, will be held in Shanghai Sept. 17-19, 2008. Being touted as China’s largest hardware trade show – and a gateway to the Asian market – the show’s exhibition space is nearly sold out, with 2,000 international and Chinese exhibitors filling more than one million square feet of space at the Shanghai New International EXPO Center.The show is divided into three main sections: Tools; Security Systems, Locks and Fittings; Home Improvement/DIY products and Gardening products. Spain, Italy and Germany are among the Western countries represented in group stands, along with Taiwan.The organizers are preparing a comprehensive program of seminars for visitors and exhibitors to learn about industry updates and technology. Some of the topics include “How buyers choose suppliers”; “How to deal with unfair legal situations in export trade”; “Kitchen & bathroom products and accessories”; and “ India’s hardware market”.

Click here for more info about this show

ECONOMIC INDICATORS
Retail sales in current dollars rose 0.4% in May to $35.8 billion, due mainly to significantly higher gasoline prices, which were up 8.8% compared with April. If the effects of these price changes are removed, retail sales in constant dollars rose by only 0.1%. Sales in the building and outdoor home supplies stores sector rose 0.7%, the second increase in eight months. (Stats Canada)Fuelled by higher gasoline prices, consumer prices rose 3.1% in the 12 months ending June 2008, compared with the 2.2% gain recorded in May. June’s increase was the largest since September 2005. Consumer prices excluding gasoline rose 1.8% in the 12 months to June. (Stats Canada)

OVERHEARD

“Large enough to be competitive – friendly enough to know your name.” —The motto of Wm. Dyck & Sons Ltd., an independent building centre dealer in Niverville, MB. This long-time Castle dealer operates a 20,000-square-foot store on about six and a half acres of land. 
Resumé
Highly effective relationship management skills with a track record of developing and executing programs effectively. Strong strategic thinking and management background. Solid propensity for team building, coaching, mentoring and developing others. A competitive manager with a proven sales, marketing, merchandising and, leadership record.

Click here to view the Resumé now

Hardlines Products
Hardlines Quarterly Report

Hardlines Retail Report (Coming in August, place your order now!)
Hardlines WebinarsHardlines Annual Conference (Webpage updated)

Hardlines Hot Product Showcase

Hardlines TV (Take a tour of a new-format Canadian Tire store)

Free daily news updates (Sign up at the top of this newsletter to keep up on the latest hardlines news)

l

Jul. 21, 2008

If the format looks incorrect or you would like to print this newsletter why not view the PDF version? This week’s password is “hasp”
please note our “fair play” policy still applies to printed and .pdf documents.

Michael McLarney, President & Editor
mike@hardlines.ca
Beverly Allen, Publisher
bev@hardlines.ca
John Caulfield, Contributing Editor
Phone: 416-489-3396
July 21, 2008, Vol. xiv, #29
In This Issue

“He who speaks the truth must have one foot in the stirrup.”
Armenian proverb

Lowe’s Canada finalizes four more sites
TORONTO — After months of speculation about the next openings by Lowe’s in Canada, HARDLINES has confirmed the location of the stores that will open in fiscal 2008.Lowe’s Canada, which already has seven stores, stretching from Brantford to the west of Toronto to Newmarket in the east, will open next in Windsor, Barrie, Belleville, and Whitby, ON. These are not expected to open much before the end of this year, and possibly even into January 2009 (Lowe’s year-end is Jan. 31, 2009).

Lowe’s first confirmed its plans to expand into Canada three years ago. That expansion was originally led by Doug Robinson, an American who had previously run the erstwhile Beaver Lumber chain. Robinson left Lowe’s suddenly for personal reasons in August 2007 and was immediately replaced by Don Stallings, formerly a regional vice-president of operations in Lowe’s south central division, based in Houston .

Lowe’s Canada is hiring for the new stores now, and expects to recruit about 115 people for each one.

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Hudson’s Bay Co. acquired by U.S. equity firm
TORONTO & NEW YORK — NRDC Equity Partners and True North Retail Investments, an affiliate of The InterTech Group Inc., have completed the acquisition of Hudson’s Bay Co.Hudson’s Bay Co., established in 1670, is North America’s oldest continually operating company. It operates department stores (the Bay), mass merchandise (Zellers), specialty home enhancement (Home Outfitters), and discount (Fields) formats, with more than 580 retail outlets and nearly 60,000 staff.

Hbc was purchased, and taken private, back in 2006, by billionaire inventor Jerry Zucker. He fell victim to cancer and passed away in April, at the age of 58, leaving operation of the enterprise largely in the hands of his widow, Anita.

Under its new owners, Hbc will be added to NRDC’s other retail operations, Lord & Taylor, Fortunoff, and Creative Design Studios, under a new holding company called the Hudson’s Bay Trading Co. NRDC will pump US$500 million into the new combined company, which will comprise more than US$8 billion in retail sales, 75,000 employees, and 55 million square feet of retail space in both the U.S. and Canada.

Richard Baker will serve as CEO of the Hudson’s Bay Trading Company and will become the 38th governor of the Hudson’s Bay Co. NRDC had been a minority owner in Hbc, in partnership with the Zucker family, and Baker has been a member of the board since 2006.

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Backgrounder: how NRDC’s U.S. banners will fit with Hudson’s Bay
TORONTO — The new owners of Hudson’s Bay Co., NRDC Equity Partners, intend to use the acquisition as a stepping stone for the launch their U.S. retail banners here in Canada. Lord & Taylor, an upscale specialty department store chain, is expected to launch 10-15 stores here. Identifying a gap in the Canadian retail landscape between The Bay department stores and the upscale Holt Renfrew, Lord & Taylor is considered an ideal banner to fill that gap. It already has 47 stores in nine states and the District of Columbia.Lord & Taylor stores will be located in “prime locations through existing Hbc real estate properties or within existing flagship Bay stores,” according to a prepared release. That does not mean that any existing Bay stores will be eliminated — at least, not for now. Rather, Lord & Taylor, as well as Fortunoff, NRDC’s specialty jewelry and home furnishings store, could become “stores within a store” in The Bay, and/or operate adjacent to Bay outlets as free-standing retail operations.

Creative Design Studios, the design and manufacturing division that’s also owned by NRDC, will expand its offerings in Hbc stores. These include the Peter Som collection, Kate Hill, and Context for women, plus the Black Brown 1826 men’s brand.

All the banners will be operated under a single holding company, the Hudson’s Bay Trading Co. The strategy of HBTC is to increase focus on The Bay department store business, with more emphasis on the customer, by offering better brands and better service.

Zellers will get a face-lift, too, with more branded apparel, improved customer service, and the planned rollout of new 125,000-square-foot prototype stores. The Home Outfitters home-enhancement chain will continue to offer its range of brands in kitchen, bath, and bed home furnishings.

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UFA acquires sporting goods chain
CALGARY— UFA Co-operative Ltd., the farm and hardware co-op, has taken another step in its aggressive expansion into the retail sector with the acquisition of Wholesale Sports of Calgary.Wholesale Sports is a privately-owned sporting goods chain that’s been in business for more than 30 years. Since 2005, the company has grown its business by about 110%. UFA will operate Wholesale Sports as a wholly-owned subsidiary, relying on the same staff and vendors as in the past. UFA has taken on the company as part of an overall strategy to provide a wider range of products and services to its existing – and loyal – co-op customer base.

“UFA is a co-operative committed to fulfilling our mission of serving the people who live, work and play in rural communities,” says Dallas Thorsteinson, president and CEO of UFA. “The Wholesale Sports acquisition advances our strategy, while diversifying UFA’s business. We recognize that our ability to serve our traditional, core agricultural members and customers depends, in part, on diversifying beyond our traditional businesses.”

UFA’s 2007 revenues were more than $1.8 billion, ranking it among the 40 largest Alberta companies in terms of revenue, according to PricewaterhouseCoopers and Alberta Venture magazine. Estimated sales by its 35 farm and hardware outlets, plus one building supply yard in Fort McMurray, are estimated at more than $350 million, according to the HARDLINES Who’s Who.

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Home Hardware turns in mid-year report card
ST. JACOBS, ON — Home Hardware Stores Ltd., one of Canada’s Top Four home improvement retailers*, has been defying conventional wisdom that warns of a slowing economy with strong results during the first half of the year.“Home dealers and staff across Canada have been working hard to grow our market share, seek out opportunities for growth, and ensure our customers are receiving the superior customer service that sets us apart from the competition,” says Paul Straus, vice-president and CEO of Home Hardware.

While retail sales information will not be available until the end of the year, the company confirms that shipments are up year-over-year. Straus points to activity within Home’s four distribution centres across the country, which, overall, are achieving fill rates exceeding the target of 95.3%. During the week of July 7, the Atlantic distribution centre in Debert, NS, processed a record number of pick lines in one week and total weight shipped year-to-date is up 16.6%. The central DC in St. Jacobs recorded the highest pick line day for a Tuesday in history on July 8, and the western DC in Wetaskiwin, AB, has been offering record high fill rates all spring and summer, says Straus.

Demand orders, a special-order service available to Home Hardware customers, has also been making gains. So far this year, orders are up 7.4%, and in June alone, they were up 15.0%, representing almost $2.2 million in demand orders last month.

“We are confident that the remainder of 2008 will bring new opportunities for growth as we look for innovative ways to remind Canadians that ‘help is close to home’,” Straus concludes, riffing on the company’s slogan.

(Based on data in the latest edition of our sister publication, Hardlines Quarterly Report. For more info on the report, click here. )

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Canadian Tire unveils smaller, rural format

HEARST & DEEP RIVER, ON — Canadian Tire opened the doors of its first two “small market stores” today in these northern Ontario communities. The stores are the first of four test locations planned for 2008 and feature an 18,000-square-foot Canadian Tire store, 5,300-square-foot Mark’s Work Wearhouse offering, a 7,000-square-foot Garden Centre, and will eventually have gas bars onsite.

With two stores now open and another two scheduled to open in Athabasca and Cochrane this fall, the small market store is designed to provide customers in smaller towns with a one-stop shopping experience, in outlets that will range 14,000-18,000 sq.ft. in size. “We have identified approximately 100 communities across Canada that we believe to be potential sites for this concept,” says Mike Arnett, president, Canadian Tire Retail.

The new small market stores will replace traditional Canadian Tire stores in some markets, and will represent new locations in others. They are expected to generate $5-$9 million annually.

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OnSpeX opens new global HQ and testing facility

CLEVELAND, OH — OnSpeX, the testing and product evaluation arm of CSA, held a grand opening last week for its new state-of-the-art testing facility. The 25,000-square-foot lab will serve as global headquarters for the company’s existing North American operations in Atlanta and Toronto, and for its testing facilities in Shanghai and Shenzhen, China.The Cleveland facility specializes in performance evaluations of mechanical, plumbing, electrical, and gas products. The lab also performs product comparison tests and verifications of stated claims by manufacturers. One of the goals of the new operation is to keep timelines for hardlines product evaluations to a minimum, providing flexibility to work with suppliers on either a project or a full program basis.

OnSpeX’s newest facility is set up to test both domestic and globally sourced products and it coordinates services needed to evaluate products manufactured in China. It is also designed to meet the increasingly complex evaluation needs of ever-more complex products that serve multiple functions. “Many of today’s at-home products serve more than one purpose,” says Sue Dempsey, vice-president and general manager of OnSpeX. “For example, a gas grill may also come with accessories including sinks, refrigerators, and even lights.”

She also notes that consumers are demanding products that are energy efficient, and OnSpeX can measure and test for that, as well.

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Classifieds

NOW OPEN
Massive Clearance Sale

5075 North Service Road
Burlington , Ontario
(QEW and Appleby Line)

Monday, July 14 – Friday August 8th

Hours: 7:00 am to 5:00 pm

Feature Products:
UV Pure 30 gpm Ultra Violet water Purifier systems $ 1,470
RCAN Water Softeners ( RCAAWP1044SE2 ) $ 1,400
2-2 ½ Ton A/C A coils from $ 123
2 Stage Mid Efficiency Furnaces ( ICPH8MPT100F14B) $ 525
Western Pottery Toilets – Combinations priced from $ 38
Thousands of $$$ of Brand new plumbing and HVAC products:
Faucets, Toilets, Sinks, A/C Units, A/C parts, Furnaces, Whirlpools, Tubs, Showers,
Shower Doors, Water Heaters, Tools, Scratched and Dented products and much much more…

ALL SALES FINAL

Acceptable payment methods: Visa, MasterCard, Cash/Debit
For information on stock please call: 905-336-7768

Click here for a price and inventory list!

SALES AGENT NORTHERN ONTARIO

Colonial Elegance is looking for a Sales Agent for Northern Ontario. The ideal candidate will sell and promote all of Colonial Elegance’s products to building supply dealers across Northern Ontario.

The territory is already established and has great earning potential. The position includes selling and servicing existing accounts prospecting and adding new clients within the building supply industry. The agent will report to the Sales Director for Ontario.

Qualifications

  • Strong communication skills both written and verbal
  • Working knowledge of Microsoft Office ie Excel Word Power Point Outlook
  • Knowledge of Territory and clients
  • 3-5 years of experience working as a sales agent at the dealer level
  • Proven Sales record
  • Ability to work little Supervision
  • Vehicle required

Compensation:

Commission based position

Please forward resume to
Colonial Elegance Inc
C/O Brant Danard Regional Sales Director
3800 Du Tricententaire Blvd
Montreal QC
HIB 5T8
Fax 514 640 1744
Email : bdanard@colonialelegance.com

HOME IMPROVEMENT BUYER REQUIRED!

DirectBuy, a successful buying group with over 150 locations in North America,
requires an intermediate to senior buyer for its Home Improvement division.

Responsible for the fastest growing category within the company, you are a seasoned
professional focused on aggressively growing this portfolio with unlimited boundaries!

Your negotiating skills and professionalism are well respected by your peers. Strong
vendor relationships with analytical and strategic planning help you execute your
business plan.

Your knowledge and supplier base will be a natural spring board for you to take on this exciting opportunity.

Your experience should include but not limited to anyone of the following categories
from kitchen cabinetry, windows or doors.

This full-time position is based in the Canadian head office (Toronto) and offers a very
competitive salary along with benefits.

For a confidential interview, please email your resume to uccgarry@rogers.com

 

Better Living Products is a dynamic, successful organization that continues to grow internationally and is looking to expand our sales team. Located in Woodbridge, Ontario Better Living Products is an international manufacturer and distributor of bath & shower organizational products to the retail trade, and pioneers of the original award-winning shower organizer The Dispenser TM.

Our plans to introduce a whole new range of European designed unique and innovative products to North America has opened up immediate positions in our sales and marketing department. We are currently seeking to fill the following positions:

National Account Manager to assist us in achieving our aggressive growth plans by managing specific accounts and channels within Canada and the USA. The successful candidate will possess 3-5 years account management experience and demonstrates exceptional interpersonal, communication and analytical skills. Experience with Mass Merchandise retailers is preferred. This is an intermediate position.

Sales Assistant  to support us with administrative duties, trade shows, sales analysis, forecasting, planograms, direct marketing campaigns, new product launches and other sales & marketing related projects. Excellent communication and proficient computer skills is required.

Both positions will be based at our world-wide corporate headquarters in Woodbridge, Ontario. We offer competitive wages, benefits and a fun working environment. Please submit your resumé and salary expectations to Camillo Caperchione, Executive Vice President, Better Living Products, Telephone: 905-264-7100 Fax: 905-264-3690 Email: camillo@dispenser.com

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Marketplace

Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Barb Hills at 416-489-3396 or email: barb@hardlines.ca
To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
You can read it online instead. call us to find out how.

Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2008 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ;
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney – President – mike@HARDLINES.ca
Beverly Allen, Publisher – bev@HARDLINES.ca
Brady Peever – Circulation Manager – brady@HARDLINES.ca
Barb Hills – Sales Manager – barb@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!

Subscription:$285 (Canadian subscribers add $14.25 GST = $299.25 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $46 (Canadian subscribers add $2.30 GST = $48.30).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

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Hardlines will not be published Aug. 4, Aug. 11, and Aug. 17. Don’t worry, though. The Hardlines New World Headquarters will remain open the whole time! —Michael

 

COMPANIES IN THE NEWS
ATLANTA — A federal judge entered a guilty plea for another former Home Depot merchant who had been involved in a major kickback scheme. James Robinson pleaded guilty to three felony counts for his involvement in the scheme, which involved receiving gifts from suppliers in exchange for business from Home Depot. Robinson, 43, will turn over to federal authorities two houses, a 2006 Infiniti SUV, a 2004 Cadillac Escalade, and $146,000 in cash. Two other men, including the mastermind of the scheme, Anthony Tesvich, were convicted last month.BURNABY, BC — Taiga Building Products Ltd. issued a dividend of $0.0150 per common share and the stipulated monthly interest payment of $11.6667 per $1,000 principal value subordinated notes. The payments will be made to shareholders and noteholders of record at the close of business on July 31, 2008 and will be payable on August 15th, 2008. Taiga Building Products claims to be Canada’s largest independent distributor of building products by revenue.

OKOTOKS, AB — A Home Depot store slated to open here sometime in September will provide about 100 jobs for local residents.

DUBAI, UAE — It’s bigger than any mall in the U.S. In fact, it will be the sixth-largest in the world when it opens next month. Weighing in with more than 40 million square feet, the Dubai Mall will have an Olympic-sized skating rink, an aquarium with 30,000 fish, and a cinema complex with 22 screens.

CHICAGO – Sales reported by Grainger, the wholesaler supplier, reached $1.8 billion for the second quarter ended June 30, up 10% over last year’s second quarter. Operating earnings increased 11% and net earnings were up by 8%. The company’s Acklands-Grainger business in Canada was up 10% over the second quarter 2007 (and up 14% in local currency).

DALLAS — Alliance Data, a provider of marketing, loyalty and transaction services, has signed a long-term nationwide renewal with RONA with its Air Miles loyalty program. RONA is a top-five Air Miles sponsor.

NISKU, AB — Henry W. and Carol Longacre Family Ltd. Partnership has acquired 7,465,500 common shares of Wood Composite Technologies Inc. With this acquisition, the L.P. holds 8,809,500 common shares, or about 11.9% of the shares. Carol Longacre, one of the general partners of the L.P., also holds 525,000 common shares, representing another 0.7% of the common shares.

U.K. security show will get 2009 launch
LONDON — Totally Secure, a specialist show for locksmiths and security product resellers, is being launched by Brintex, a trade-show organizer that owns Totally Tools and Totally DIY trade shows. Totally Secure will take place alongside those shows at Earls Court in London, Jan. 18-20, 2009.In its first year, the show aims to showcase a full range of security product suppliers, covering all types of physical security products, and will be encouraging exhibitors to use the event as a new-product launch pad.For further information on Totally Secure, click here or contact Paul Grinsell, Brintex sales director: 020 7973 4734.
PEOPLE ON THE MOVE
Rob Cappiello, the man who reignited the National Hardware Show by moving it to Las Vegas, then came to Canada to launch an ill-fated show here, has re-emerged, after leaving Reed Exhibitions, to create a new housewares show. Called the “First Look Housewares Show”, it will run Jan. 8-10, 2009 at the Miami Beach Convention Center. (516-384-0906)Following the acquisition of Hudson’s Bay Co. by NRDC Equity Partners (see our lead story in this issue—Michael), NRDC has announced the following executive appointments: Francis Casale will serve as CFO of Hudson’s Bay Trading Co., the newly formed holding company that comprises Hbc, Lord & Taylor, Fortunoff, and Creative Design Studios … Donald Watros will serve as chief administration officer of HBTC … Brian Pall has been named president of the HBTC Property Co. … In addition, Jeffrey Sherman will be become CEO of Hudson’s Bay Co. He joins Hbc from the Polo Ralph Lauren Corp., where he was president and COO, Polo Retail Group. Previous experience also includes serving as CEO of The Limited stores, and COO of Bloomingdales.

At Kingfisher plc, which owns the B&Q home improvement chain, Peter Hogsted has been recruited to head its international division, which covers Poland, Russia, Italy, Turkey, and China. He was formerly CEO of Ikea’s U.K. operations … Kingfisher has also hired Kevin O’Byrne as finance director. He comes over from DSG International. He will start Oct. 1.

ECONOMIC INDICATORS

Retail sales of commodities in the first quarter of 2008 totalled $92.5 billion, up 6.0% over the first quarter of 2007. All commodities posted year-over-year increases, with the exception of housewares, which recorded a slight decline. Sales of furniture, home furnishings and electronics were up 6.5%, while automotive fuel sales rose 20.5%. (Stats Canada)Rising construction prices contributed significantly to a 0.9% increase, in current dollars, in investment in non-residential building construction in the second quarter of 2008, to $10.5 billion, with heavy spending on medical facilities and office buildings. However, after taking into account higher construction prices, investment in non-residential construction declined 3.7% in 2002 constant dollars. (Stats Canada)

NOTED…

Menards is looking for new products and new vendors. The entire buying team of the industry’s third-largest player will participate in a Buying Day at its head office in Eau Claire, WI on Aug. 21, 2008, presented by the Home Improvement Industry Presidents Council. Suppliers who are new to Menards and want to present their new products can register and are guaranteed an individual meeting with the appropriate buyer. The cost to participate is US$400 per meeting and entitles 2 persons to attend. Register via the Internet at www.presidentscouncil.com. For more information contact Julie Pavletich at Presidents Council: 847.480.7171; julie@presidentscouncil.com.

OVERHEARD…

“I don’t know. I think I like the IRLY Bird better.” —Our man Brady, during our Monday morning chat at the New World Headquarters, debating the merits of Home Depot Canada’s new mascot (an, ahem, orange box), vs. IRLY Distributors’ considerably more cuddly, and kinda retro, mascot.
New Resumé
Highly effective relationship management skills with a track record of developing and executing programs effectively. Strong strategic thinking and management background. Solid propensity for team building, coaching, mentoring and developing others. A competitive manager with a proven sales, marketing, merchandising and, leadership record.Strong business acumen skills with a demonstrated expertise of retail marketing strategies, consumer trends, brand management and supply chain management. Excellent interpersonal skills that have led to strong customer relationships and significant sales and market share gains. Superior leadership skills and presence. Highly developed sense of accountability, passion and ability to build a credible roadmap. Absolute commitment to delivering consumer focused initiatives through superior innovation management skills.

Click here to view the Resumé now

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Free daily news updates

Jul. 14, 2008

If the format looks incorrect or you would like to print this newsletter why not view the PDF version? This week’s password is “chain”
please note our “fair play” policy still applies to printed and .pdf documents.

Michael McLarney, President & Editor
mike@hardlines.ca
Beverly Allen, Publisher
bev@hardlines.ca
John Caulfield, Contributing Editor
Phone: 416-489-3396
July 14, 2008, Vol. xiv, #28

 

In This Issue

“I’m like everybody else, I watch things on TV.”
Lou Reed (American musician, 1942- )

TSC opens prototype “green” store
LONDON, ON — TSC Stores, the farm and hardware chain, has added two more stores, one outside of its home province, and the other its flagship for a renewable energy facility. Both are indicative of the aggressive expansion track this farm and hardware chain is on.One store, in Winkler, MB, is the second in that province following the opening of a first outlet, in Brandon back in December 2007. While TSC has become a common name among smaller communities in Ontario, the move outside the province has turned out to be a gamble that’s paid off. “The store opened to an unbelievable market acceptance and very strong sales over that weekend,” says Greg Hicks, COO of TSC.

The second store to open – and the 40th in the chain – is in a former RONA location in Collingwood, ON, on the southwestern shores of Georgian Bay. “It was our first-ever retrofit,” says Hicks, “because we like to build them from the ground up.” This one, although smaller than usual, manages to incorporate most of the features of a typical TSC store, but with an important twist.

“It’s the test for our renewable energy strategy. We have a 12-solar panel grid, the first of its kind in Collingwood, to provide power for the store.” Hicks says the 2.4-kilowatt system actually tilts to follow the sun, for maximum efficiency. The store also uses turbines to harness wind power.

Inside the store, a showroom dedicated to sustainable energy features a range of products. But, because of TSC’s rural, farm-based market, the products are tailored for large-scale projects.

“Unlike urban customers, there’s more room, and more opportunity for long-term payback among our farm customers,” says Scott Bennett, director, business development at TSC. A former category manager at Canadian Tire, he’s been spearheading the company’s sustainability program for the past eight months. “For projects of the size we are selling, you need a site assessment,” he says.

TSC has partnered with Solara, a renewable energy company that specializes in assessments and installations. Three other stores – in Orangeville, Owen Sound, and Alliston – are currently being retrofitted to the same sustainability standards.

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Hardlines Conference will focus on successful retailing
WORLD HQ — What are the success secrets of North America’s top retailers? The home improvement industry will gather to find out at the 13th Annual HARDLINES Conference, Oct. 23-24, 2008.There, the industry’s top executives will learn how TSC Stores added seven stores and increased sales by 40% in one year. They’ll find out how UFA Co-operative has built its farm and hardware business through innovation, new store formats and an acquisition. Vendors and retailers alike will gather to hear how Groupe BMR has reinvented itself from an LBM buying group to a full-service support entity for both hardware and building materials retailers.
Ray Civello, Founder and president of the Civello Salon Spa Group and Collega International, Distributor of Aveda Products, will describe how Aveda grew to be one of the most respected brands in North America, while maintaining a leadership role as a model for sustainable business practices.But case studies from top retailers will be just part the next HARDLINES Conference. Analysis and understanding of the trends driving success – or impeding it – will be central to the Conference experience. Dr. Kyle Murray, Director of the School of Retailing and an Associate Professor of Marketing in the School of Business at the University of Alberta, will join the Conference this year. His research centres around the mind of the consumer, and what motivates them to spend the way that they do.

Anthony Stokan, retail consultant with Anthony Russell & Associates, will once again join the Conference to share his observations of the best – and worst – retailing he has encountered during his travels around the world.

The 2008 HARDLINES Conference will feature today’s leading retail minds. Speakers confirmed so far are: Greg Hicks, CFO of TSC Stores, London, Ontario; Chuck Cote, vice-president, UFA; Ray Griffith, president and CEO of Ace Hardware Corp.; Yves Gagnon, president and CEO of Groupe BMR; Ian Gray, president and CEO of LBMX; and Anthony Stokan, principal, Anthony Russell & Associates.

For more info on this year’s HARDLINES Conference, Oct. 23-24, 2008, call us at 416-489-3396 or click here.

Can-Save’s kitchen manufacturing catches on with dealers
BARRIE , ON — Can-Save, the specialty building materials distributor, reports positive response by independent dealers to its new Cabinetsmith kitchen fabrication program. The program has been catching on thanks to a combination of solid construction delivered on time – and intact.Because of their unique, one-off nature, getting a kitchen on time is critical in both new construction and renovation jobs. The Cabinetsmith program features 15 quick-ship door styles that are shipped to dealers within two weeks of an order confirmation, cutting the usual wait time by as much as one-third. As a result, says Dan Clements, vice-president marketing at Can-Save, close to 180 dealers have invested in the program to date.

The program has recently been expanded with more than 20 new cabinet configurations, including cabinets for nine-foot high ceilings. Vanities were recently added to the line as well. (Find Cabinetsmith at www.cabinetsmith.ca.)

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CGC challenges contractors to test their skills

MISSISSAUGA , ON — CGC Inc., the maker of gypsum wallboard and related products, ceiling tile and grid, is sponsoring a “Beat the Pro Tour” for contractors in Ontario and Western Canada this summer. The program is being run through CGC’s gypsum supply dealer customers from July to October.

The Beat the Pro tour pits the pros, one-on-one, in contests at various GSD yards to see who can set the fastest time for a boarding or taping challenge. Professional contractors up for the challenge will compete to set the best time in categories like fastest boarder and fastest taper. Prizes are then awarded from the program’s co-sponsor, DeWalt.

The tour was launched at the London, ON Western Fair Sports Complex, and will stop at 60 locations across Canada. CGC expects participation from more than 2,000 professional contractors.

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Home Depot has its share of “late-night news” dramas
ATLANTA — Events at several of Home Depot’s stores recently might be better suited for the six o’clock news than the business pages.In the past few weeks alone, a passing bystander discovered an un-detonated pipe bomb in the parking lot of a former Home Depot in Newbury Park, CA. In and around Aurora, IL, thieves have been stealing construction equipment and materials from trucks parked at local Home Depot and Lowe’s stores. And a 51-year-old woman named Mary Stromberg, who had been shopping at Home Depot’s store in Richfield, MN, only blocks from her house, suffered a seizure in the store’s parking lot and subsequently died after being brought to a nearby hospital, according to the Minneapolis Star-Tribune.

The home-improvement giant has received unwanted publicity beyond the police blotter, too. In Waterford Township, MI, a former store supervisor is suing the retailer, under the Whistleblower Protection Act. The 36-year-old Michael Boyer claims the company fired him because he called the police about a burglar instead of confronting or physically restraining the alleged thief himself, according to a report by the Detroit News.

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In tough times, brand loyalty matters

STEVENS , PA — Luxury marketers today face an increasingly resistant consumer, one who is less likely to splurge and is increasingly immune to advertising that’s focused on image and prestige. “The fact is today’s affluent consumer is hesitant to give a new brand a chance,” says Pam Danziger, president of Unity Marketing and author of the new book, Shopping: Why We Love It and How Retailers Can Create the Ultimate Customer Experience.“It is in tough times like these where marketers are rewarded for their investment in brand loyalty programs. A brand loyal customer is one who buys your brand more frequently and spends more when they do,” says Danziger. But, she adds, only the best constructed and most strategic loyalty programs are capable of encouraging affluent consumers to come back to your brand time and again.

“Over three-quarters of all luxury consumers are members of at least one loyalty program, so these programs have a powerful appeal to ‘affluents’. What luxury brands and retailers need to learn is the key attributes of their brand as viewed by their customers, so that they can design their loyalty program to appeal to their unique customer base,” she says.

Unity Marketing has released a new comprehensive report on brand loyalty called A Trend Report on Brand Loyalty Programs for Luxury Marketers. It offers intelligence about luxury consumers who join luxury programs and how such programs impact their brand choices and spending behaviour. It also includes an analysis of the best practices of the most successful loyalty programs. The report is available for $295. Click here for more info, or contact Pam Danziger at 717-336-1600; pam@unitymarketingonline.com .

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 Classifieds


SALES AGENT NORTHERN ONTARIO

Colonial Elegance is looking for a Sales Agent for Northern Ontario. The ideal candidate will sell and promote all of Colonial Elegance’s products to building supply dealers across Northern Ontario.

The territory is already established and has great earning potential. The position includes selling and servicing existing accounts prospecting and adding new clients within the building supply industry. The agent will report to the Sales Director for Ontario.

Qualifications

  • Strong communication skills both written and verbal
  • Working knowledge of Microsoft Office ie Excel Word Power Point Outlook
  • Knowledge of Territory and clients
  • 3-5 years of experience working as a sales agent at the dealer level
  • Proven Sales record
  • Ability to work little Supervision
  • Vehicle required

Compensation:

Commission based position

Please forward resume to
Colonial Elegance Inc
C/O Brant Danard Regional Sales Director
3800 Du Tricententaire Blvd
Montreal QC
HIB 5T8
Fax 514 640 1744
Email : bdanard@colonialelegance.com

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______________________________________________________________________

HOME IMPROVEMENT BUYER REQUIRED!

DirectBuy, a successful buying group with over 150 locations in North America,
requires an intermediate to senior buyer for its Home Improvement division.

Responsible for the fastest growing category within the company, you are a seasoned
professional focused on aggressively growing this portfolio with unlimited boundaries!

Your negotiating skills and professionalism are well respected by your peers. Strong
vendor relationships with analytical and strategic planning help you execute your
business plan.

Your knowledge and supplier base will be a natural spring board for you to take on this exciting opportunity.

Your experience should include but not limited to anyone of the following categories
from kitchen cabinetry, windows or doors.

This full-time position is based in the Canadian head office (Toronto) and offers a very
competitive salary along with benefits.

For a confidential interview, please email your resume to uccgarry@rogers.com

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MASCO CANADA LIMITED, is one of Canada’s largest distributors, manufacturers, and marketers of residential and commercial plumbing products with facilities in London, St. Thomas, Brantford, and Mississauga. Our brands include Delta, Waltec, Brasscraft, and Master Plumber to mention a few. Masco Canada Limited is the Canadian plumbing division of Masco Corporation, one of the world’s largest manufacturers of brand name consumer products for the home and family. We have the following immediate opening:

MASCO CANADA – RETAIL SALES DIV., MISSISSAUGA, ONTARIO

RETAIL ACCOUNT MANAGER

General Description:
Reporting to the Director of Sales, Home Centre Channel, Canada

Primary Responsibilities:

  • Main MCPG Contact with several large retail customers
  • Sales plan development for all product lines (Budget).
  • Achieve account sales targets.
  • Promotional planning and new product listings.
  • Daily management of product lines and SKU maintenance.
  • Implementation and execution of strategic plans.
  • Agency co-ordination on service criteria with assigned customer base.
  • Product forecasting.
  • Monitor and analysis of POS results by account.
  • Plan-o-gram development and implementation.
  • Support Director of Sales, Home Centre Channel, on special projects as required.

Secondary Account Responsibilities:

  • Competitive and market analysis.
  • Monthly reporting on account activity.
  • Planning and attending customer trade shows
  • Cross departmental business development.

Project Teams or Special projects:

  • New store setup captain on assigned customer base.
  • Market study on new opportunities.
  • Develop and implement new sales opportunities within the assigned customer base.

The successful candidate will have extensive product knowledge and customer relation skills gathered over 3 to 5 years of National or Regional account experience within the Home Improvement sector, along with a post secondary education are required.

Excellent communication skills are required.

Advanced level Microsoft Office skills (Word, Excel, PowerPoint)

Bilingual would be a major asset

If interested, please forward your resume to:recruiting@mascocanada.com
or FAX 519-659-1531

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______________________________________________________________________

TIM-BR MART Northeastern Ontario Dealer Development Manager

TIM-BR MART has an immediate opportunity for a Dealer Development Manager to serve the northeast region of Ontario. This position leverages a strong combination of retail, communication and collaboration skills. From a broad perspective, the role is to serve as the conduit between independent retail Dealers and TIM-BR MART.

Specifically, responsibilities include working with independent retail Dealers to help them strengthen their bottom line and benefit from various programs and services available through TIM-BR MART. An understanding of the independent retailers’ business model, the ability to lead and educate Dealers and their staff, and collaborate with peers across the country to share best practices are imperative.

The landscape of the building materials industry is constantly evolving. The consumer is more informed, the competition is more sophisticated, and the independent retailer needs constant innovation and relevance to stay competitive. Understanding how retailers, contractors and homeowners think and make decisions and an appetite to stay on top of trends and the competitive landscape are vital to this role. Travel and the ability to both use and teach technology tools are necessary.

TIM-BR MART is one of Canada’s largest co-operative building material buying groups. Owned by its members, which represent over 650 locations, $2 billion in purchases and $3.6 billion in retail sales, TIM-BR MART is the buying group of choice for independent retailers, commercial dealers and manufacturers. We do this by combining volume to purchase at the lowest cost, understanding the needs of our Dealers, and providing a menu of value-added services.

Email resume in confidence to: careers@timbrmart.ca

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______________________________________________________________________


Better Living Products is a dynamic, successful organization that continues to grow internationally and is looking to expand our sales team. Located in Woodbridge, Ontario Better Living Products is an international manufacturer and distributor of bath & shower organizational products to the retail trade, and pioneers of the original award-winning shower organizer The Dispenser TM.

Our plans to introduce a whole new range of European designed unique and innovative products to North America has opened up immediate positions in our sales and marketing department. We are currently seeking to fill the following positions:

National Account Manager to assist us in achieving our aggressive growth plans by managing specific accounts and channels within Canada and the USA. The successful candidate will possess 3-5 years account management experience and demonstrates exceptional interpersonal, communication and analytical skills. Experience with Mass Merchandise retailers is preferred. This is an intermediate position.

Sales Assistant  to support us with administrative duties, trade shows, sales analysis, forecasting, planograms, direct marketing campaigns, new product launches and other sales & marketing related projects. Excellent communication and proficient computer skills is required.

Both positions will be based at our world-wide corporate headquarters in Woodbridge, Ontario. We offer competitive wages, benefits and a fun working environment. Please submit your resumé and salary expectations to Camillo Caperchione, Executive Vice President, Better Living Products, Telephone: 905-264-7100 Fax: 905-264-3690 Email: camillo@dispenser.com

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______________________________________________________________________

Marketplace


Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Barb Hills at 416-489-3396 or email: barb@hardlines.ca
More Information

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© 2008 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ;
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney – President – mike@HARDLINES.ca
Beverly Allen, Publisher – bev@HARDLINES.ca
Brady Peever – Circulation Manager – brady@HARDLINES.ca
Barb Hills – Sales Manager – barb@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!

Subscription:$285 (Canadian subscribers add $14.25 GST = $299.25 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $46 (Canadian subscribers add $2.30 GST = $48.30).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

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ATTENTION VENDORS: Tell retailers and buyers about your NEW PRODUCTS. Use the Hardlines HOT PRODUCT SHOWCASE to get the word out. For more info, contact Barb Hills to be part of our next exciting online issue! —Beverly

COMPANIES IN THE NEWS
ST. JACOBS, ON — Home Hardware Stores Ltd. is sponsoring the American Quarter Horse Association Youth World Cup. “Home Hardware is honoured to help bring this prestigious competition to Canada,” said Paul Straus, vice-president and CEO of Home Hardware (and a major horse lover and serious quarter horse breeder in his own right. —Editor). “The AQHA Youth World Cup is a great opportunity for youth from around the world to meet and interact with other cultures and share in their passion for horses.” The event is being held July 6-13 and hosts contestants from 18 countries.TORONTO — Hudson’s Bay Co. may be in play once again, as a U.S. equity firm, NRDC, is reportedly eyeing the Canadian retail giant, says a report in the Toronto Star. NRDC already owns 20% of Hbc, and owns Lord & Taylor, the U.S. department store chain. Hbc’s owner, Jerry Zucker, died earlier this year. He bought the company in 2005.

KITCHENER , ON — Superior Income Trust, through its Winroc division, has purchased Fecoury’s, an independent gypsum supply dealer with estimated sales of $21 million annually, based here. The deal follows a similar purchase by Superior Trust of Leon’s, a major Toronto-area GSD.

TEMISCAMING , QC — Tembec, the forestry products company, has resigned from the Ontario Forest Industries Association in response to what it calls “a series of inappropriate tactics including the participation in a press release issued by Ontario Forestry Coalition (OFC) … on the subject of the Endangered Species Act”. Tembec says the release contained comments on a meeting between industry officials and the Ontario Minister of Natural Resources which none of the persons quoted had attended. “Recent events involving the OFIA have left Tembec no option but to fully dissociate ourselves from their tactics,” said James Lopez, president and CEO of Tembec, in a prepared release.

LONDON , ON — Red Minnow Ag Products Inc. has a new address: 95 Bessemer Rd., Unit #2, London, ON; N6E 1P9. Phone: 519-686-6671; fax: 519-858-8073; daniel@redminnow.ca.

WICHITA , KA — Coleman Canada, a division of Sunbeam Corp. ( Canada), has created a “Green Key” tool that will let campers recycle those used non-refillable propane cylinders. The green cylinders are familiar to campers — and to almost anyone else who has used a portable, propane-powered cooking, heating or lighting device. However, unlike their larger cousins, these small single-trip cylinders are not refillable. The Green Key lets the user purge a cylinder, making it acceptable as recycling.

TOWSON, MD — A number of companies are trying to be sensitive to rising transportation costs. Take Black & Decker, for example. It’s launching a program called “WAH”, or work at home, which will begin in September.

AUCKLAND, NZ — Bunnings, the big-box home improvement retailer, will open six new stores planned for the competitive New Zealand market. The Australian company, which entered New Zealand in 2001, already has 16 stores there.

BENTONVILLE, AK — Wal-Mart’s sales in June were up almost 12% to $39.94 billion, while same-store sales rose 5.8%.

ISSAQUAH, WA — Costco Wholesale Corp. had net sales of $7.14 billion in June, an increase of 12% from $6.35 billion in the same period last year. Year to date, the company had net sales of $59.84 billion, up 13% from $53.17 billion. Same-store sales for July were up 9%, while year-to-date same-store sales were up 8%.

PEOPLE ON THE MOVE
Clark Carracedo has joined JR Home Products Ltd., a home products supplier based in Vancouver, as purchasing and supply chain manager. He will have total responsibility for all JR Home purchasing functions and global supply chain activity. Carracedo was previously a national buyer and supply chain manager at both Costco and Bootlegger, with extensive procurement experience across a wide range of products and services. (604-525-8333)The IRLY Building Centres, and its distribution centre IRLY Distributors Ltd., has appointed its new board of directors; Susan Robinson, president; George Linger, chairman; Kyle Conway, vice-chairman; Carole Hamanishi, secretary; Steve Nixon, Trevor Stephenson and Brian Tancock, directors. (604-596-1551)

At Tremco Inc.’s Roofing and Building maintenance Division, Jean Pariseault has been promoted to the role of vice-president/general manager for the Roofing Division’s Canadian operations. He joined the company as a sales representative in Montreal in 1979, and was most recently Canadian national sales manager. In his new position, Pariseault will be responsible for all of Tremco’s roofing functions within the country, located in Boucherville, QC … Russell Wilbanks has been promoted to vice-president, general services for Weatherproofing Technologies, a subsidiary of Tremco. He was most recently national resource manager … Bruce Yule has been promoted to vice-president, operations, responsible for all manufacturing operations within the company. This includes supply chain operations, implementing manufacturing aspects of the company’s strategic plan, and continuous operational improvement. With Tremco since 1997, he held the title of director, operations before this promotion. (800-562-272)

In Memoriam
Doug Straus, buyer for builders’ hardware and fasteners at Home Hardware Stores Ltd., passed away at home on July 9. Our regrets to his family and colleagues.

ECONOMIC INDICATORS

The seasonally adjusted annual rate of housing starts was 217,800 units in June, down from 227,700 units in May, according to Canada Mortgage and Housing Corp. Urban starts were down by 5.0%. (CMHC)The value of building permits taken out in May went up by 1.1% from the previous month, due solely to an increase in non-residential intentions, which were up 12.8%. The value of residential permits, however, has been on a downward trend since September 2007, falling by 6.6% to $3.7 billion in May, the result of a considerable decrease in the value of multi-family permits. (Stats Canada)

NOTED…

Menards is looking for new products and new vendors. The entire buying team of industry’s third-largest player will participate in a Buying Day at its head office in Eau Claire, WI on Aug. 21, 2008, presented by the Home Improvement Industry Presidents Council. Suppliers who are new to Menards and want to present their new products can register and are guaranteed an individual meeting with the appropriate buyer. The cost to participate is US$400 per meeting and entitles 2 persons to attend. Register via the Internet at www.presidentscouncil.com. For more information contact Julie Pavletich at Presidents Council: 847.480.7171; julie@presidentscouncil.com.
Hardlines Products
Hardlines Quarterly Report

Hardlines Retail Report
Hardlines WebinarsHardlines Annual Conference

Hardlines Hot Product Showcase

Hardlines TV (New episode out now)

Free daily news updates

Jul. 7, 2008

If the format looks incorrect or you would like to print this newsletter why not view the PDF version? This week’s password is “mitre”
please note our “fair play” policy still applies to printed and .pdf documents.

Michael McLarney, President & Editor
mike@hardlines.ca
Beverly Allen, Publisher
bev@hardlines.ca
John Caulfield, Contributing Editor
Phone: 416-489-3396
July 7, 2008, Vol. xiv, #28

 

In This Issue

“The most fatal illusion is the settled point of view. Since life is growth
and motion, a fixed point of view kills anybody who has one.”
Brooks Atkinson (American critic and essayist, 1894-1984)

IRLY celebrates 45th anniversary with consumer giveaway
SURREY, BC — IRLY Building Centres of B.C. is giving away four $2,000 shopping sprees to their customers across the province to celebrate 45 years in business. Shoppers were encouraged to enter a “no hassles” draw that was open to both contractors as well as DIY customers.“We do shopping sprees every year, but we’re doing more this year for of our anniversary, because we’ve had such success with them in the past,” says Catherine Brownlow, advertising manager. “We divide the province into four regions so that dealers from every location have a fair shot at having a winner from their store.” The draws will be made on July 11, 2008.

The contest began in May, coinciding with the creation of IRLY — which stands for Independent Retail Lumber Yards — in May 1963. The group was established by four independent dealers in the Vancouver area (including Kerrisdale Lumber, shown here), who wanted to remain competitive. Unlike other buying groups, IRLY set up its own distribution arm. Originally located in New Westminster, the warehouse and head offices soon moved to its current location in Surrey.

In the early days, the group’s members flew the IRLY Bird banner, and IRLY’s distinctive bird has left the company’s signage, but remains as its mascot, “so he’s still part of our promotions at store level,” says Brownlow.

IRLY’s birthday celebrations coincide with some important changes to management. Susan Robinson has been appointed to the newly created role of president and CEO, starting today. In addition, Garry Anderson, formerly general manager, has been promoted to vice-president, operations (see companies in the news).

Growth will be a key mandate of the group under new leadership. IRLY has recently expanded its dealer development team (see our March 3, 2008 issue–Editor) and its partnership with another LBM buying group, TIM-BR MART, has given it access to more potential customers for IRLY’s Western Hardware division. This business sells to independent dealers who are not IRLY members. According to Brownlow, since the partnership was forged at the beginning of this year, a number of TIM-BR MART dealers have become customers of Western. In fact, the total number of dealers served by Western Hardware has grown from about 100 in 2006 to more than 140 today.

Top.

Hardlines Conference will focus on successful retailing

WORLD HQ — What are the success secrets of North America’s top retailers? The home improvement industry will gather to find out at the 13th Annual HARDLINES Conference, Oct. 23-24, 2008.

There, the industry’s top executives will learn how TSC Stores added seven stores and increased sales by 40% in one year. They’ll find out how UFA Co-operative has built its farm and hardware business through innovation, new store formats and an acquisition. Vendors and retailers alike will gather to hear how Groupe BMR has reinvented itself from an LBM buying group to a full-service support entity for both hardware and building materials retailers.

Ray Civello, Founder and president of the Civello Salon Spa Group and Collega International, Distributor of Aveda Products, will describe how Aveda grew to be one of the most respected brands in North America, while maintaining a leadership role as a model for sustainable business practices.

But case studies from top retailers will be just part the next HARDLINES Conference. Analysis and understanding of the trends driving success – or impeding it – will be central to the Conference experience. Dr. Kyle Murray, Director of the School of Retailing and an Associate Professor of Marketing in the School of Business at the University of Alberta, will join the Conference this year. His research centres around the mind of the consumer, and what motivates them to spend the way that they do.

Anthony Stokan, retail consultant with Anthony Russell & Associates, will once again join the Conference to share his observations of the best – and worst – retailing he has encountered during his travels around the world.

The 2008 HARDLINES Conference will feature today’s leading retail minds. Speakers confirmed so far are: Greg Hicks, CFO of TSC Stores, London, Ontario; Chuck Cote, vice-president, UFA; Ray Griffith, president and CEO of Ace Hardware Corp.; Yves Gagnon, president and CEO of Groupe BMR; Ian Gray, president and CEO of LBMX; and Anthony Stokan, principal, Anthony Russell & Associates.

For more info on this year’s HARDLINES Conference, Oct. 23-24, 2008, call us at 416-489-3396 or click here.

Top

BMF acquires fixturing competitor, signs distribution deal

BURLINGTON, ON — Burlington Merchandising and Fixtures has acquired the assets of Cambridge, ON-based The Store Fixture Group. The deal includes all of the racking, equipment and inventory in its 30,000-square-foot warehouse, which has now been re-installed in BMF’s facility in Burlington.

According to Rob Wilbrink, president of BMF, “This gives us an important hedge against the escalating price of steel which is impacting all store fixture manufacturers.” The cost of raw steel has more than doubled in the past six months.

BMF’s expansion efforts include the addition of a new fixturing line. It has negotiated with Madix Inc. of Terrell, TX to acquire the right to distribute Madix store fixtures to the hardware and home improvement industry in Canada. The Store Fixture Group previously had an exclusive agreement for all Madix distribution into the Canadian market. Madix is reportedly the second-largest brand name of store fixtures in North America. Canadian clients include Home Depot, Sobey’s, Loblaws and Business Depot. In the U.S., Madix supplies Ace Hardware, Do it Best and Home Depot.

In addition to the Madix line, BMF will continue to carry Storflex shelving, a line it acquired the exclusive distribution rights for in 2006. These fixtures have already been installed in nearly 30 building centres across Canada.

Top

Former Home Depot buyer pleads guilty to kickbacks
ATLANTA — The U.S. Justice Department says that a former Home Depot merchant, Anthony Tesvich, pleaded guilty to one count of conspiracy to commit wire fraud and three counts of tax evasion.His guilty pleas relate to his involvement in a scheme to default the home-improvement retailer by receiving millions of dollars in kickbacks from import flooring vendors that were trying to get their products into Home Depot’s stores. He also paid other employees kickbacks to perpetuate the scheme, which went on from October 2002 through October 2007.

The 42-year-old Tesvich could face 20 years in prison on the conspiracy count and another 15 on the tax evasion charges. Tesvich admitted to evading federal taxes on his ill-gotten income for tax years 2003 ($212,937 in unpaid taxes); 2004 ($821,981); and 2005 ($386,997).

Top

 Classifieds

HOME IMPROVEMENT BUYER REQUIRED!

DirectBuy, a successful buying group with over 150 locations in North America,
requires an intermediate to senior buyer for its Home Improvement division.

Responsible for the fastest growing category within the company, you are a seasoned
professional focused on aggressively growing this portfolio with unlimited boundaries!

Your negotiating skills and professionalism are well respected by your peers. Strong
vendor relationships with analytical and strategic planning help you execute your
business plan.

Your knowledge and supplier base will be a natural spring board for you to take on this exciting opportunity.

Your experience should include but not limited to anyone of the following categories
from kitchen cabinetry, windows or doors.

This full-time position is based in the Canadian head office (Toronto) and offers a very
competitive salary along with benefits.

For a confidential interview, please email your resume to uccgarry@rogers.com
______________________________________________________________________

MASCO CANADA LIMITED, is one of Canada’s largest distributors, manufacturers, and marketers of residential and commercial plumbing products with facilities in London, St. Thomas, Brantford, and Mississauga. Our brands include Delta, Waltec, Brasscraft, and Master Plumber to mention a few. Masco Canada Limited is the Canadian plumbing division of Masco Corporation, one of the world’s largest manufacturers of brand name consumer products for the home and family. We have the following immediate opening:

MASCO CANADA – RETAIL SALES DIV., MISSISSAUGA, ONTARIO

RETAIL ACCOUNT MANAGER

General Description:
Reporting to the Director of Sales, Home Centre Channel, Canada

Primary Responsibilities:

  • Main MCPG Contact with several large retail customers
  • Sales plan development for all product lines (Budget).
  • Achieve account sales targets.
  • Promotional planning and new product listings.
  • Daily management of product lines and SKU maintenance.
  • Implementation and execution of strategic plans.
  • Agency co-ordination on service criteria with assigned customer base.
  • Product forecasting.
  • Monitor and analysis of POS results by account.
  • Plan-o-gram development and implementation.
  • Support Director of Sales, Home Centre Channel, on special projects as required.

Secondary Account Responsibilities:

  • Competitive and market analysis.
  • Monthly reporting on account activity.
  • Planning and attending customer trade shows
  • Cross departmental business development.

Project Teams or Special projects:

  • New store setup captain on assigned customer base.
  • Market study on new opportunities.
  • Develop and implement new sales opportunities within the assigned customer base.

The successful candidate will have extensive product knowledge and customer relation skills gathered over 3 to 5 years of National or Regional account experience within the Home Improvement sector, along with a post secondary education are required.

Excellent communication skills are required.

Advanced level Microsoft Office skills (Word, Excel, PowerPoint)

Bilingual would be a major asset

If interested, please forward your resume to:recruiting@mascocanada.com
or FAX 519-659-1531

Top

______________________________________________________________________

TIM-BR MART Northeastern Ontario Dealer Development Manager

TIM-BR MART has an immediate opportunity for a Dealer Development Manager to serve the northeast region of Ontario. This position leverages a strong combination of retail, communication and collaboration skills. From a broad perspective, the role is to serve as the conduit between independent retail Dealers and TIM-BR MART.

Specifically, responsibilities include working with independent retail Dealers to help them strengthen their bottom line and benefit from various programs and services available through TIM-BR MART. An understanding of the independent retailers’ business model, the ability to lead and educate Dealers and their staff, and collaborate with peers across the country to share best practices are imperative.

The landscape of the building materials industry is constantly evolving. The consumer is more informed, the competition is more sophisticated, and the independent retailer needs constant innovation and relevance to stay competitive. Understanding how retailers, contractors and homeowners think and make decisions and an appetite to stay on top of trends and the competitive landscape are vital to this role. Travel and the ability to both use and teach technology tools are necessary.

TIM-BR MART is one of Canada’s largest co-operative building material buying groups. Owned by its members, which represent over 650 locations, $2 billion in purchases and $3.6 billion in retail sales, TIM-BR MART is the buying group of choice for independent retailers, commercial dealers and manufacturers. We do this by combining volume to purchase at the lowest cost, understanding the needs of our Dealers, and providing a menu of value-added services.

Email resume in confidence to: careers@timbrmart.ca

Top

______________________________________________________________________

Better Living Products is a dynamic, successful organization that continues to grow internationally and is looking to expand our sales team. Located in Woodbridge, Ontario Better Living Products is an international manufacturer and distributor of bath & shower organizational products to the retail trade, and pioneers of the original award-winning shower organizer The Dispenser TM.

Our plans to introduce a whole new range of European designed unique and innovative products to North America has opened up immediate positions in our sales and marketing department. We are currently seeking to fill the following positions:

National Account Manager to assist us in achieving our aggressive growth plans by managing specific accounts and channels within Canada and the USA. The successful candidate will possess 3-5 years account management experience and demonstrates exceptional interpersonal, communication and analytical skills. Experience with Mass Merchandise retailers is preferred. This is an intermediate position.

Sales Assistant to support us with administrative duties, trade shows, sales analysis, forecasting, planograms, direct marketing campaigns, new product launches and other sales & marketing related projects. Excellent communication and proficient computer skills is required.

Both positions will be based at our world-wide corporate headquarters in Woodbridge, Ontario. We offer competitive wages, benefits and a fun working environment. Please submit your resumé and salary expectations to Camillo Caperchione, Executive Vice President, Better Living Products, Telephone: 905-264-7100 Fax: 905-264-3690 Email: camillo@dispenser.com

Top

_____________________________________________________________________

Marketplace


Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Barb Hills at 416-489-3396 or email: barb@hardlines.ca
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© 2008 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ;
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney – President – mike@HARDLINES.ca
Beverly Allen, Publisher – bev@HARDLINES.ca
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Barb Hills – Sales Manager – barb@HARDLINES.ca

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Subscription:$285 (Canadian subscribers add $14.25 GST = $299.25 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $46 (Canadian subscribers add $2.30 GST = $48.30).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

Top

Who are Canada’s leading home improvement retailers? How big is the industry they operate in? And who are the top few that control the lion’s share of the market? Find out in the latest issue of our sister pub, HQR! Includes our incredible Who’s Who Directory, now free to all HQR subscribers!

Click here to learn more and order the HQR.

COMPANIES IN THE NEWS
BENTONVILLE, AK — In an effort to “help people save money so they can live better”, Wal-Mart will start putting a new logo on its stores beginning this fall. An artist’s rendering of the new image depicts white letters on a burnt-orange background, followed by a white starburst.AUCKLAND, NZ — Bunnings, the big box home improvement retailer, will keep expanding in New Zealand, with plans for six new stores, reflecting an investment of AU$90 million. According to Sky News Online, the Australian home improvement chain will grow expand from 16 stores to 22, and eventually 26, in the near future. Even though sales for Bunnings have been slow in New Zealand, that country is still regarded as having lots of potential for growth. Bunnings has invested more than $250 million in New Zealand over the past 10 years.

HYANNIS, MA — A subsidiary of Mid-Cape Home Centers, a local pro dealer, has begun offering conference room areas within the company’s two showrooms for use as meeting centers for local businesses, free of charge. In the process, the dealer hopes the move might generate more customer traffic through its facilities. Each has within it a “Builder’s University,” a meeting space that can hold up to 45 people, and includes presentation equipment.

GARDENA, CA — Pasco Industries Inc., a family owned niche manufacturer of paint brushes, rollers, and other sundries supplying the west coast, has been acquired by Ronald Delbridge, a member of the company’s sales team, and XL Supply, a local paint sundry distributor.

MINNEAPOLIS — Charges that the world’s biggest retailer has violated labour laws has resulted in a ruling that will cost Wal-Mart $6.5 million in damages to thousands of past and current employees in a class-action suit in Minnesota. Wal-Mart was found guilty of failing to give workers their breaks and making them work off the clock during their training. The judge may yet fine the company $1,000 for each of the two million violations it has been charged with, which could total $2 billion.

NEW YORK — Starbucks will close 600 of its coffee shops over the next year, 70% of them stores that have opened since 2006. It’s feeling the brunt of the slow U.S. economy, and facing the consequences of rapid growth. In addition, it has cut its plans for expansion by almost half, to about 200 stores, for the coming year.

PEOPLE ON THE MOVE
At IRLY Distributors Ltd. and the IRLY Building Centres of B.C., Garry Anderson has been promoted to vice-president, operations, effective July 7. Anderson has served the company for more than 30 years working in several capacities, most recently as general manager. He will report to IRLY’s new president & CEO, Susan Robinson, who also starts today. Bruce Davidson continues in his role as vice-president, finance. (604-596-1551)Wendy Camirand has been promoted to the position of general sales manager at Barrie-ON based Can-Save. Camirand is a 19-year veteran of the specialty kitchen and building materials distributor, starting in 1989 in the customer service department. In 2007, she was promoted to divisional manager. (705-722-7283)

Doug Whaley has been promoted to director of sales, National Accounts for Rust-Oleum Consumer Brands Canada. He will oversee sales development and management of the National Accounts sales division, as well as category management. He was formerly director, sales for Canada. (416-467-3489)

ECONOMIC INDICATORS

GDP rebounded in April, increasing by 0.4% after declines in February and March. There were increases in manufacturing, wholesale and retail trade as well as the financial sector, and declines in construction, oil and gas extraction and exploration. During the first quarter of 2008, GDP of the manufacturing, retail and wholesale trade industries were affected by some temporary setbacks in the motor vehicle industry and inclement weather. (Stats Canada)

NOTED…

The U.S. Postal Service has charged William Kacensky with using a corporate credit card that he allegedly stole from the pro dealer 84 Lumber, which Kacensky then used to purchase a $9,400 diamond ring. The Pittsburgh Tribune-Review reports that he claimed to have the same name on the card — which had been issued to a former 84 employee — when he bought the one-carat ring. Authorities arrested Kacensky when he attempted to pick up a FedEx package containing a fake ring in the Pittsburgh suburb of Robinson County. Law enforcement officials confirmed his identify through his fingerprints.Home improvement retailers seem to be more vulnerable these days to theft and fraud. A court of appeals in Durham, NC recently upheld the conviction of a man caught on surveillance video robbing a local Home Depot, his girlfriend and her four-year-old son by his side. In Nebraska, two people allegedly involved in a metropolitan crime ring are being held on $100,000 bond.  Among the crimes the pair is accused of include charging $900 on a Lowe’s card they are said to have stolen out of car in St. Leo, NE.
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Free daily news updates

Jul. 7, 2008

If the format looks incorrect or you would like to print this newsletter why not view the PDF version? This week’s password is “mitre”
please note our “fair play” policy still applies to printed and .pdf documents.

Michael McLarney, President & Editor
mike@hardlines.ca
Beverly Allen, Publisher
bev@hardlines.ca
John Caulfield, Contributing Editor
Phone: 416-489-3396
July 14, 2008, Vol. xiv, #29

 

In This Issue

“The most fatal illusion is the settled point of view. Since life is growth
and motion, a fixed point of view kills anybody who has one.”
Brooks Atkinson (American critic and essayist, 1894-1984)

IRLY celebrates 45th anniversary with consumer giveaway
SURREY, BC — IRLY Building Centres of B.C. is giving away four $2,000 shopping sprees to their customers across the province to celebrate 45 years in business. Shoppers were encouraged to enter a “no hassles” draw that was open to both contractors as well as DIY customers.“We do shopping sprees every year, but we’re doing more this year for of our anniversary, because we’ve had such success with them in the past,” says Catherine Brownlow, advertising manager. “We divide the province into four regions so that dealers from every location have a fair shot at having a winner from their store.” The draws will be made on July 11, 2008.

The contest began in May, coinciding with the creation of IRLY — which stands for Independent Retail Lumber Yards — in May 1963. The group was established by four independent dealers in the Vancouver area (including Kerrisdale Lumber, shown here), who wanted to remain competitive. Unlike other buying groups, IRLY set up its own distribution arm. Originally located in New Westminster, the warehouse and head offices soon moved to its current location in Surrey.

In the early days, the group’s members flew the IRLY Bird banner, and IRLY’s distinctive bird has left the company’s signage, but remains as its mascot, “so he’s still part of our promotions at store level,” says Brownlow.

IRLY’s birthday celebrations coincide with some important changes to management. Susan Robinson has been appointed to the newly created role of president and CEO, starting today. In addition, Garry Anderson, formerly general manager, has been promoted to vice-president, operations (see companies in the news).

Growth will be a key mandate of the group under new leadership. IRLY has recently expanded its dealer development team (see our March 3, 2008 issue–Editor) and its partnership with another LBM buying group, TIM-BR MART, has given it access to more potential customers for IRLY’s Western Hardware division. This business sells to independent dealers who are not IRLY members. According to Brownlow, since the partnership was forged at the beginning of this year, a number of TIM-BR MART dealers have become customers of Western. In fact, the total number of dealers served by Western Hardware has grown from about 100 in 2006 to more than 140 today.

Top.

Hardlines Conference will focus on successful retailing

WORLD HQ — What are the success secrets of North America’s top retailers? The home improvement industry will gather to find out at the 13th Annual HARDLINES Conference, Oct. 23-24, 2008.

There, the industry’s top executives will learn how TSC Stores added seven stores and increased sales by 40% in one year. They’ll find out how UFA Co-operative has built its farm and hardware business through innovation, new store formats and an acquisition. Vendors and retailers alike will gather to hear how Groupe BMR has reinvented itself from an LBM buying group to a full-service support entity for both hardware and building materials retailers.

Ray Civello, Founder and president of the Civello Salon Spa Group and Collega International, Distributor of Aveda Products, will describe how Aveda grew to be one of the most respected brands in North America, while maintaining a leadership role as a model for sustainable business practices.

But case studies from top retailers will be just part the next HARDLINES Conference. Analysis and understanding of the trends driving success – or impeding it – will be central to the Conference experience. Dr. Kyle Murray, Director of the School of Retailing and an Associate Professor of Marketing in the School of Business at the University of Alberta, will join the Conference this year. His research centres around the mind of the consumer, and what motivates them to spend the way that they do.

Anthony Stokan, retail consultant with Anthony Russell & Associates, will once again join the Conference to share his observations of the best – and worst – retailing he has encountered during his travels around the world.

The 2008 HARDLINES Conference will feature today’s leading retail minds. Speakers confirmed so far are: Greg Hicks, CFO of TSC Stores, London, Ontario; Chuck Cote, vice-president, UFA; Ray Griffith, president and CEO of Ace Hardware Corp.; Yves Gagnon, president and CEO of Groupe BMR; Ian Gray, president and CEO of LBMX; and Anthony Stokan, principal, Anthony Russell & Associates.

For more info on this year’s HARDLINES Conference, Oct. 23-24, 2008, call us at 416-489-3396 or click here.

Top

BMF acquires fixturing competitor, signs distribution deal

BURLINGTON, ON — Burlington Merchandising and Fixtures has acquired the assets of Cambridge, ON-based The Store Fixture Group. The deal includes all of the racking, equipment and inventory in its 30,000-square-foot warehouse, which has now been re-installed in BMF’s facility in Burlington.

According to Rob Wilbrink, president of BMF, “This gives us an important hedge against the escalating price of steel which is impacting all store fixture manufacturers.” The cost of raw steel has more than doubled in the past six months.

BMF’s expansion efforts include the addition of a new fixturing line. It has negotiated with Madix Inc. of Terrell, TX to acquire the right to distribute Madix store fixtures to the hardware and home improvement industry in Canada. The Store Fixture Group previously had an exclusive agreement for all Madix distribution into the Canadian market. Madix is reportedly the second-largest brand name of store fixtures in North America. Canadian clients include Home Depot, Sobey’s, Loblaws and Business Depot. In the U.S., Madix supplies Ace Hardware, Do it Best and Home Depot.

In addition to the Madix line, BMF will continue to carry Storflex shelving, a line it acquired the exclusive distribution rights for in 2006. These fixtures have already been installed in nearly 30 building centres across Canada.

Top

Former Home Depot buyer pleads guilty to kickbacks
ATLANTA — The U.S. Justice Department says that a former Home Depot merchant, Anthony Tesvich, pleaded guilty to one count of conspiracy to commit wire fraud and three counts of tax evasion.His guilty pleas relate to his involvement in a scheme to default the home-improvement retailer by receiving millions of dollars in kickbacks from import flooring vendors that were trying to get their products into Home Depot’s stores. He also paid other employees kickbacks to perpetuate the scheme, which went on from October 2002 through October 2007.

The 42-year-old Tesvich could face 20 years in prison on the conspiracy count and another 15 on the tax evasion charges. Tesvich admitted to evading federal taxes on his ill-gotten income for tax years 2003 ($212,937 in unpaid taxes); 2004 ($821,981); and 2005 ($386,997).

Top

 Classifieds

HOME IMPROVEMENT BUYER REQUIRED!

DirectBuy, a successful buying group with over 150 locations in North America,
requires an intermediate to senior buyer for its Home Improvement division.

Responsible for the fastest growing category within the company, you are a seasoned
professional focused on aggressively growing this portfolio with unlimited boundaries!

Your negotiating skills and professionalism are well respected by your peers. Strong
vendor relationships with analytical and strategic planning help you execute your
business plan.

Your knowledge and supplier base will be a natural spring board for you to take on this exciting opportunity.

Your experience should include but not limited to anyone of the following categories
from kitchen cabinetry, windows or doors.

This full-time position is based in the Canadian head office (Toronto) and offers a very
competitive salary along with benefits.

For a confidential interview, please email your resume to uccgarry@rogers.com
______________________________________________________________________

MASCO CANADA LIMITED, is one of Canada’s largest distributors, manufacturers, and marketers of residential and commercial plumbing products with facilities in London, St. Thomas, Brantford, and Mississauga. Our brands include Delta, Waltec, Brasscraft, and Master Plumber to mention a few. Masco Canada Limited is the Canadian plumbing division of Masco Corporation, one of the world’s largest manufacturers of brand name consumer products for the home and family. We have the following immediate opening:

MASCO CANADA – RETAIL SALES DIV., MISSISSAUGA, ONTARIO

RETAIL ACCOUNT MANAGER

General Description:
Reporting to the Director of Sales, Home Centre Channel, Canada

Primary Responsibilities:

  • Main MCPG Contact with several large retail customers
  • Sales plan development for all product lines (Budget).
  • Achieve account sales targets.
  • Promotional planning and new product listings.
  • Daily management of product lines and SKU maintenance.
  • Implementation and execution of strategic plans.
  • Agency co-ordination on service criteria with assigned customer base.
  • Product forecasting.
  • Monitor and analysis of POS results by account.
  • Plan-o-gram development and implementation.
  • Support Director of Sales, Home Centre Channel, on special projects as required.

Secondary Account Responsibilities:

  • Competitive and market analysis.
  • Monthly reporting on account activity.
  • Planning and attending customer trade shows
  • Cross departmental business development.

Project Teams or Special projects:

  • New store setup captain on assigned customer base.
  • Market study on new opportunities.
  • Develop and implement new sales opportunities within the assigned customer base.

The successful candidate will have extensive product knowledge and customer relation skills gathered over 3 to 5 years of National or Regional account experience within the Home Improvement sector, along with a post secondary education are required.

Excellent communication skills are required.

Advanced level Microsoft Office skills (Word, Excel, PowerPoint)

Bilingual would be a major asset

If interested, please forward your resume to:recruiting@mascocanada.com
or FAX 519-659-1531

Top

______________________________________________________________________

TIM-BR MART Northeastern Ontario Dealer Development Manager

TIM-BR MART has an immediate opportunity for a Dealer Development Manager to serve the northeast region of Ontario. This position leverages a strong combination of retail, communication and collaboration skills. From a broad perspective, the role is to serve as the conduit between independent retail Dealers and TIM-BR MART.

Specifically, responsibilities include working with independent retail Dealers to help them strengthen their bottom line and benefit from various programs and services available through TIM-BR MART. An understanding of the independent retailers’ business model, the ability to lead and educate Dealers and their staff, and collaborate with peers across the country to share best practices are imperative.

The landscape of the building materials industry is constantly evolving. The consumer is more informed, the competition is more sophisticated, and the independent retailer needs constant innovation and relevance to stay competitive. Understanding how retailers, contractors and homeowners think and make decisions and an appetite to stay on top of trends and the competitive landscape are vital to this role. Travel and the ability to both use and teach technology tools are necessary.

TIM-BR MART is one of Canada’s largest co-operative building material buying groups. Owned by its members, which represent over 650 locations, $2 billion in purchases and $3.6 billion in retail sales, TIM-BR MART is the buying group of choice for independent retailers, commercial dealers and manufacturers. We do this by combining volume to purchase at the lowest cost, understanding the needs of our Dealers, and providing a menu of value-added services.

Email resume in confidence to: careers@timbrmart.ca

Top

______________________________________________________________________

Better Living Products is a dynamic, successful organization that continues to grow internationally and is looking to expand our sales team. Located in Woodbridge, Ontario Better Living Products is an international manufacturer and distributor of bath & shower organizational products to the retail trade, and pioneers of the original award-winning shower organizer The Dispenser TM.

Our plans to introduce a whole new range of European designed unique and innovative products to North America has opened up immediate positions in our sales and marketing department. We are currently seeking to fill the following positions:

National Account Manager to assist us in achieving our aggressive growth plans by managing specific accounts and channels within Canada and the USA. The successful candidate will possess 3-5 years account management experience and demonstrates exceptional interpersonal, communication and analytical skills. Experience with Mass Merchandise retailers is preferred. This is an intermediate position.

Sales Assistant to support us with administrative duties, trade shows, sales analysis, forecasting, planograms, direct marketing campaigns, new product launches and other sales & marketing related projects. Excellent communication and proficient computer skills is required.

Both positions will be based at our world-wide corporate headquarters in Woodbridge, Ontario. We offer competitive wages, benefits and a fun working environment. Please submit your resumé and salary expectations to Camillo Caperchione, Executive Vice President, Better Living Products, Telephone: 905-264-7100 Fax: 905-264-3690 Email: camillo@dispenser.com

Top

_____________________________________________________________________

Marketplace


Sell your company – or buy one – with HARDLINES Classifieds!
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© 2008 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ;
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney – President – mike@HARDLINES.ca
Beverly Allen, Publisher – bev@HARDLINES.ca
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The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!

Subscription:$285 (Canadian subscribers add $14.25 GST = $299.25 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $46 (Canadian subscribers add $2.30 GST = $48.30).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

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Who are Canada’s leading home improvement retailers? How big is the industry they operate in? And who are the top few that control the lion’s share of the market? Find out in the latest issue of our sister pub, HQR! Includes our incredible Who’s Who Directory, now free to all HQR subscribers!

Click here to learn more and order the HQR.

COMPANIES IN THE NEWS
BENTONVILLE, AK — In an effort to “help people save money so they can live better”, Wal-Mart will start putting a new logo on its stores beginning this fall. An artist’s rendering of the new image depicts white letters on a burnt-orange background, followed by a white starburst.AUCKLAND, NZ — Bunnings, the big box home improvement retailer, will keep expanding in New Zealand, with plans for six new stores, reflecting an investment of AU$90 million. According to Sky News Online, the Australian home improvement chain will grow expand from 16 stores to 22, and eventually 26, in the near future. Even though sales for Bunnings have been slow in New Zealand, that country is still regarded as having lots of potential for growth. Bunnings has invested more than $250 million in New Zealand over the past 10 years.

HYANNIS, MA — A subsidiary of Mid-Cape Home Centers, a local pro dealer, has begun offering conference room areas within the company’s two showrooms for use as meeting centers for local businesses, free of charge. In the process, the dealer hopes the move might generate more customer traffic through its facilities. Each has within it a “Builder’s University,” a meeting space that can hold up to 45 people, and includes presentation equipment.

GARDENA, CA — Pasco Industries Inc., a family owned niche manufacturer of paint brushes, rollers, and other sundries supplying the west coast, has been acquired by Ronald Delbridge, a member of the company’s sales team, and XL Supply, a local paint sundry distributor.

MINNEAPOLIS — Charges that the world’s biggest retailer has violated labour laws has resulted in a ruling that will cost Wal-Mart $6.5 million in damages to thousands of past and current employees in a class-action suit in Minnesota. Wal-Mart was found guilty of failing to give workers their breaks and making them work off the clock during their training. The judge may yet fine the company $1,000 for each of the two million violations it has been charged with, which could total $2 billion.

NEW YORK — Starbucks will close 600 of its coffee shops over the next year, 70% of them stores that have opened since 2006. It’s feeling the brunt of the slow U.S. economy, and facing the consequences of rapid growth. In addition, it has cut its plans for expansion by almost half, to about 200 stores, for the coming year.

PEOPLE ON THE MOVE
At IRLY Distributors Ltd. and the IRLY Building Centres of B.C., Garry Anderson has been promoted to vice-president, operations, effective July 7. Anderson has served the company for more than 30 years working in several capacities, most recently as general manager. He will report to IRLY’s new president & CEO, Susan Robinson, who also starts today. Bruce Davidson continues in his role as vice-president, finance. (604-596-1551)Wendy Camirand has been promoted to the position of general sales manager at Barrie-ON based Can-Save. Camirand is a 19-year veteran of the specialty kitchen and building materials distributor, starting in 1989 in the customer service department. In 2007, she was promoted to divisional manager. (705-722-7283)

Doug Whaley has been promoted to director of sales, National Accounts for Rust-Oleum Consumer Brands Canada. He will oversee sales development and management of the National Accounts sales division, as well as category management. He was formerly director, sales for Canada. (416-467-3489)

ECONOMIC INDICATORS

GDP rebounded in April, increasing by 0.4% after declines in February and March. There were increases in manufacturing, wholesale and retail trade as well as the financial sector, and declines in construction, oil and gas extraction and exploration. During the first quarter of 2008, GDP of the manufacturing, retail and wholesale trade industries were affected by some temporary setbacks in the motor vehicle industry and inclement weather. (Stats Canada)

NOTED…

The U.S. Postal Service has charged William Kacensky with using a corporate credit card that he allegedly stole from the pro dealer 84 Lumber, which Kacensky then used to purchase a $9,400 diamond ring. The Pittsburgh Tribune-Review reports that he claimed to have the same name on the card — which had been issued to a former 84 employee — when he bought the one-carat ring. Authorities arrested Kacensky when he attempted to pick up a FedEx package containing a fake ring in the Pittsburgh suburb of Robinson County. Law enforcement officials confirmed his identify through his fingerprints.Home improvement retailers seem to be more vulnerable these days to theft and fraud. A court of appeals in Durham, NC recently upheld the conviction of a man caught on surveillance video robbing a local Home Depot, his girlfriend and her four-year-old son by his side. In Nebraska, two people allegedly involved in a metropolitan crime ring are being held on $100,000 bond.  Among the crimes the pair is accused of include charging $900 on a Lowe’s card they are said to have stolen out of car in St. Leo, NE.
Hardlines Products
Hardlines Quarterly Report (New issue out now)Hardlines Retail ReportHardlines Webinars

Hardlines Annual Conference (Agenda updated and early bird registration now open!)

Hardlines Hot Product Showcase

Hardlines TV

Free daily news updates

Jun. 30, 2008

If the format looks incorrect or you would like to print this newsletter why not view the PDF version? This week’s password is “canada”
please note our “fair play” policy still applies to printed and .pdf documents.

Michael McLarney, President & Editor
mike@hardlines.ca
Beverly Allen, Publisher
bev@hardlines.ca
John Caulfield, Contributing Editor
Phone: 416-489-3396
June 30, 2008, Vol. xiv, #26

 

In This Issue

“When I see an adult on a bicycle I do not despair for the future of the human race.” H.G. Wells (English writer, 1866-1946)

RONA initiates recycled paint program in Ontario

BOUCHERVILLE, QC — RONA inc. is finally launching its used paint recovery program into its stores in Ontario, beginning July 1. The program, which has run in Quebec for 10 years, was held up in Ontario by legalities.

 RONA is the first retailer to recover paint in Ontario following the passing of a new Municipal Hazardous or Special Waste (MHSW) Program Plan. The MHSW program is being implemented by Stewardship Ontario, an industry organization that developed the plan, in conjunction with Waste Diversion Ontario, an organization set up by the provincial government to oversee waste diversion programs in Ontario.

“This new program … will help ensure that consumer products such as leftover paints and solvents are collected so they can be reused and recycled,” said Glenda Gies, executive director of Waste Diversion Ontario in a prepared release. “RONA is playing an important role by accepting leftover paint at their Ontario retail locations.”

From collection points at all RONA stores (except its Botanix garden centres) across Ontario, the old paint and containers are then sent to its Boucherville distribution centre. From there, the old paint is sent to Peintures récupérées du Quebec, which manages the program under its “Boomerang” paint brand. About 80% of the old paint is reconditioned and put back on the market. Leftover latex and alkyd paint, stain and varnish are all accepted in the recovery and recycling program.

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Going green can be good for business
WORLD HQ — Going “green” poses a challenge for dealers and vendors alike to develop products that address consumers’ desire for a more environmentally friendly lifestyle. But the green ethos also impacts how those products are manufactured, how they are marketed, and what kind of retail environment they are sold in.A recent webinar hosted by HARDLINES addressed some of the concerns the industry is facing as it seeks more sustainable practices. From the standpoint of sustainable retail operations, companies like Home Hardware and TruServ Canada have launched “green” lines of products, responding effectively to consumer demand for eco-friendly alternatives. Companies that take these steps pro-actively have a definite advantage, and can avoid a “me-too” appearance.

Just being green isn’t good enough to guarantee a sale, says one of America’s top buyers of green products. Elizabeth Lawrence, merchandise manager for Gardener’s Supply, the largest catalogue seller of garden products in the U.S., told Webinar attendees that innovative materials must strike a balance with aesthetics to create winning green products.

Lawrence has been traveling the world for years in search of environmentally aware companies that can provide products made from materials, such as certified hardwoods from developing countries, that will meet her rigorous standards. She can’t always determine for herself the provenance of many of these products and materials, and noted a number of agencies, such as FSC, which perform third-party testing and certification. Lawrence added that many of the relationships she established years ago remain strong today.

But sustainable products aren’t restricted to the garden and yard. Johns Manville Canada took that pro-active approach years ago when it reformulated its batt insulation to eliminate formaldehyde in it. That step is proving a powerful one for the company, as more and more architects are looking to spec “green” products to meet ever-tightening standards and codes for green building.

According to Gino Allegro, Canadian regional sales manager for JM Canada, “Green will become a true measured standard. It’s not just going to be the flavour of the month.”


Missed the Webinar?
You can order a copy on CD-ROM.
Click here for more info!

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Home Depot U.S. will recycle CFLs
ATLANTA — Home Depot has launched an in-store recycling program for compact fluorescent bulbs, the first of its kind by a major retailer in the United States. (The company’s Canadian division initiated its own bulb recycling program last November).Customers will now be able to bring expired, unbroken CFLs into any of Home Depot’s 1,973 stores in the U.S. An associate behind the stores’ returns desks will receive the bulbs, whose recycling will then be managed by an environmental management company that will coordinate CFL packaging and transportation to a recycling center.

Ron Jarvis, the retailer’s senior vice-president of environmental innovation, said in a prepared statement that 75% of the households in America live within 10 miles of a Home Depot store. Last year, Home Depot’s stores sold 75 million CFLs, a 50% increase over 2006 sales.

Home Depot has also started changing out the bulbs in its stores’ lighting departments to CFLs, a move that should be completed by this fall and is expected to save the company $16 million in energy costs annually. Even before this move, Home Depot had ordered its stores to reduce the number of lights that were illuminated in fixtures in those departments to cut down on energy.

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Price slashing still can’t spur U.S. home sales
WASHINGTON — Production builders continue to offer new homes at bargain-basement prices. But their efforts haven’t gotten buyers off the fence and back into the market.The stockpile of new homes for sale in the U.S. grew to a 10.9-month supply in May, versus a 7.8 month supply in the same month a year ago. The U.S. Census Bureau reported last week that the seasonally adjusted annual rate of new home sales fell by 40.3% in May to 512,000 units. This descent occurred despite a 5.7% dip, to $231,000, in the median price of a home for sale that month.

One glimmer of hope can be found in the 16.9% drop in the number of new homes for sale, to a seasonally adjusted annualized rate of 453,000 units in May. Most builders have all but stopped building “spec” homes (i.e., homes that don’t have buyers), and, in markets like southern California, have reduced their inventories of unsold homes to around three months’ supply.

However, two big problems loom over the housing industry: foreclosures and the credit crunch. There are more than one million foreclosed homes on the market right now, many of them owned by banks that are doing anything they can to get them off their books. In Sacramento, CA, for example, an interested buyer could purchase a 1,600-square-foot house on a 5,500-square-foot lot — which during boom times might have sold for $300,000 — for under $90,000, according to Greg Paquin, president of The Gregory Group, a consultant and market tracker there.

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Classifieds

MASCO CANADA LIMITED, is one of Canada’s largest distributors, manufacturers, and marketers of residential and commercial plumbing products with facilities in London, St. Thomas, Brantford, and Mississauga. Our brands include Delta, Waltec, Brasscraft, and Master Plumber to mention a few. Masco Canada Limited is the Canadian plumbing division of Masco Corporation, one of the world’s largest manufacturers of brand name consumer products for the home and family. We have the following immediate opening:

MASCO CANADA – RETAIL SALES DIV., MISSISSAUGA, ONTARIO

RETAIL ACCOUNT MANAGER

General Description:
Reporting to the Director of Sales, Home Centre Channel, Canada

Primary Responsibilities:

  • Main MCPG Contact with several large retail customers
  • Sales plan development for all product lines (Budget).
  • Achieve account sales targets.
  • Promotional planning and new product listings.
  • Daily management of product lines and SKU maintenance.
  • Implementation and execution of strategic plans.
  • Agency co-ordination on service criteria with assigned customer base.
  • Product forecasting.
  • Monitor and analysis of POS results by account.
  • Plan-o-gram development and implementation.
  • Support Director of Sales, Home Centre Channel, on special projects as required.

Secondary Account Responsibilities:

  • Competitive and market analysis.
  • Monthly reporting on account activity.
  • Planning and attending customer trade shows
  • Cross departmental business development.

Project Teams or Special projects:

  • New store setup captain on assigned customer base.
  • Market study on new opportunities.
  • Develop and implement new sales opportunities within the assigned customer base.

The successful candidate will have extensive product knowledge and customer relation skills gathered over 3 to 5 years of National or Regional account experience within the Home Improvement sector, along with a post secondary education are required.

Excellent communication skills are required.

Advanced level Microsoft Office skills (Word, Excel, PowerPoint)

Bilingual would be a major asset

If interested, please forward your resume to:recruiting@mascocanada.com
or FAX 519-659-1531

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______________________________________________________________________

TIM-BR MART Northeastern Ontario Dealer Development Manager

TIM-BR MART has an immediate opportunity for a Dealer Development Manager to serve the northeast region of Ontario. This position leverages a strong combination of retail, communication and collaboration skills. From a broad perspective, the role is to serve as the conduit between independent retail Dealers and TIM-BR MART.

Specifically, responsibilities include working with independent retail Dealers to help them strengthen their bottom line and benefit from various programs and services available through TIM-BR MART. An understanding of the independent retailers’ business model, the ability to lead and educate Dealers and their staff, and collaborate with peers across the country to share best practices are imperative.

The landscape of the building materials industry is constantly evolving. The consumer is more informed, the competition is more sophisticated, and the independent retailer needs constant innovation and relevance to stay competitive. Understanding how retailers, contractors and homeowners think and make decisions and an appetite to stay on top of trends and the competitive landscape are vital to this role. Travel and the ability to both use and teach technology tools are necessary.

TIM-BR MART is one of Canada’s largest co-operative building material buying groups. Owned by its members, which represent over 650 locations, $2 billion in purchases and $3.6 billion in retail sales, TIM-BR MART is the buying group of choice for independent retailers, commercial dealers and manufacturers. We do this by combining volume to purchase at the lowest cost, understanding the needs of our Dealers, and providing a menu of value-added services.

Email resume in confidence to: careers@timbrmart.ca

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______________________________________________________________________

Better Living Products is a dynamic, successful organization that continues to grow internationally and is looking to expand our sales team. Located in Woodbridge, Ontario Better Living Products is an international manufacturer and distributor of bath & shower organizational products to the retail trade, and pioneers of the original award-winning shower organizer The Dispenser TM.

Our plans to introduce a whole new range of European designed unique and innovative products to North America has opened up immediate positions in our sales and marketing department. We are currently seeking to fill the following positions:

National Account Manager to assist us in achieving our aggressive growth plans by managing specific accounts and channels within Canada and the USA. The successful candidate will possess 3-5 years account management experience and demonstrates exceptional interpersonal, communication and analytical skills. Experience with Mass Merchandise retailers is preferred. This is an intermediate position.

Sales Assistant to support us with administrative duties, trade shows, sales analysis, forecasting, planograms, direct marketing campaigns, new product launches and other sales & marketing related projects. Excellent communication and proficient computer skills is required.

Both positions will be based at our world-wide corporate headquarters in Woodbridge, Ontario. We offer competitive wages, benefits and a fun working environment. Please submit your resumé and salary expectations to Camillo Caperchione, Executive Vice President, Better Living Products, Telephone: 905-264-7100 Fax: 905-264-3690 Email: camillo@dispenser.com

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_____________________________________________________________________

Sales Representative

Can-Save
Position: Sales Representative (Ottawa & Kingston area)
Location: Eastern Ontario, Start Date: Immediately
Company Information: www.can-save.ca
Can-Save, a progressive building materials distributor – specializing in specialty building products, doors, and kitchen and bath cabinets, has an immediate opening for an Outside Sales Representative for its Eastern Ontario territory

The successful candidate will:

  • Have a proven successful sales call background in the building materials industry; Lumber yards, Big Box Stores. etc. (minimum 3 years experience)
  • A keen interest to analyze, develop and carry out sale’s strategies so as to aid customers in growing their business.
  • Must have consultative, front-line experience working with customers in a sales capacity.
  • Ability to navigate and utilize Customer Relationship Management software
  • Excellent communication and business relationship skills.
  • Must be a team player able to work with a variety of disciplines and organizational functions.

Travel within the region and participation in trade show events will be required.

We offer a competitive remuneration and benefit package.

If interested please forward, via e-mail, your resume and salary requirements to the attention the Human Resources manager at hr@can-save.ca

We thank all applicants, however only those chosen for an interview will be contacted.

Can-Save is an equal opportunity employer.

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_____________________________________________________________________

Marketplace


Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Barb Hills at 416-489-3396 or email: barb@hardlines.ca
More Information

To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
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Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2008 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ;
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney – President – mike@HARDLINES.ca
Beverly Allen, Publisher – bev@HARDLINES.ca
Brady Peever – Circulation Manager – brady@HARDLINES.ca
Barb Hills – Sales Manager – barb@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!

Subscription:$285 (Canadian subscribers add $14.25 GST = $299.25 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $46 (Canadian subscribers add $2.30 GST = $48.30).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

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Who are Canada’s leading home improvement retailers? How big is the industry they operate in? And who are the top few that control the lion’s share of the market? Find out in the latest issue of our sister pub, HQR! Includes our incredible Who’s Who Directory, now free to all HQR subscribers!

Click here to learn more and order the HQR.

COMPANIES IN THE NEWS
NEW YORK — Facing a slower year ahead, Lowe’s intends to “localize” its offerings. According to Reuters, in hard-hit markets such as California and Florida, the retailer will focus on maintenance sales; in more buoyant markets, such as Texas and Oklahoma, more emphasis will be put on installed sales and special orders. It’s also looking for ways to cut costs, for everything from shopping bags to extraneous in-store signage. Lowe’s sales fell 18% in the last quarter.TORONTO — After a test in Ontario, Canadian Tire is rolling out its “Gas Advantage” MasterCard to more provinces across the country, starting July 1. The program is intended to give cardholders instant savings at Canadian Tire gas bar pumps with, it says, “a simple swipe of the card”. Introduced in Ontario in 2006, the Gas Advantage MasterCard instantly rolls back the price of gas by up to 10 cents off a litre.

RICHMOND, BC — London Drugs employees, partners and customers across Western Canada successfully utilized the company’s comprehensive recycling programs and reduced waste going to landfills by 40% over the past year. At its 34th annual zero waste conference last week, the Recycling Council of B.C. recognized London Drugs for its environmental initiatives and achievements.

LONDON — U.K.’s Carbon Trust has launched a new standard that measures the actual improvements companies are making to get greener. The country’s leading DIY retailer, B&Q, is one of the 12 companies so far to be awarded the standard. They had to pay as much as £12,000 apiece for the honour, and must commit to decrease carbon emissions by at least one tonne annually, or an average of 8% over three years.

ROCKFORD, IL — It’s bigger, cleaner, and carries “more stuff”. That’s the verdict of shoppers at one of two experimental Kmart stores in this northern Illinois town, where Sears Holdings is testing new concepts in search of a turnaround strategy for its beleaguered discount department-store banner. The upgrades include installing price scanning stations, painting the perimeter walls in bright colours, improving sightlines with lower racking, and moving departments around for better adjacencies, e.g., the toy department is now beside kids’ clothing. Sears Holdings has 1,382 Kmart stores.

TORONTO — Hudson’s Bay Co. presented a cheque for $700,000 to the Canadian Breast Cancer Foundation from funds raised by last year’s Think Pink Campaign. The annual Think Pink campaign raises funds during the month of October through the sale of various products in each of the Bay, Zellers and Home Outfitters locations.

PEOPLE ON THE MOVE
Wade Bondrowski has been appointed sales director, United States, for Montmagny, QC-based Mercier Wood Flooring. He will lead the U.S. sales team and the company’s development of the U.S. territory. Bondrowski has been with Mercier for four years and has 22 years of experience in the hardwood flooring industry.Bev Hiltz has retired from Masco Canada after 18 years with the company … Rob McKay has joined the company, moving over from McDonald Sales. He assumes the position of retail store support manager for RONA.

ECONOMIC INDICATORS

The housing market in Canada, although slowing, is not likely to suffer anywhere near the kind of tumble that occurred in the U.S., says the deputy governor of the Bank of Canada, Sheryl Kennedy. In a recent speech, she noted that this country does not have an excess supply of housing, and capacity is actually at historic lows in most Canadian cities. (Bank of Canada)

NOTED…

North Americans are choosing to eat at home more than in the past as food and fuel costs keep rising. According to Jenn-Air’s latest Kitchen Design Forecast, a new study of registered Canadian designers, this trend creates an opportunity for homeowners to invest in their kitchens. The study notes that investing in quality appliances is the number-one consideration consumers should make. In fact, 40% of registered interior designers recommend that their clients purchase appliances rather than other kitchen design elements such as flooring, fixtures and countertops.
Hardlines Products
Hardlines Quarterly Report (New issue out now)Hardlines Retail ReportHardlines Webinars (Purchase the CD now!))

Hardlines Annual Conference (Agenda updated and early bird registration now open!)

Hardlines Hot Product Showcase

Hardlines TV

Free daily news updates

Jun. 23, 2008


Michael McLarney, President & Editor
mike@hardlines.ca
Beverly Allen, Publisher
bev@hardlines.ca
John Caulfield, Contributing Editor
Phone: 416-489-3396
June 23, 2008, Vol. xiv, #25

 

In This Issue

“The hardest job of all is trying to look busy when you’re not.”
— William Feather (American author, 1889-1981)
 

ILDC will stay focused on vendor programs under new structure
AJAX, ON — With a small, select membership of only 22 retailers, Independent Lumber Dealers Co-operative has always been known for maintaining strong adherence to the programs it negotiates with vendors. Unlike many groups, which have designated buyers at head office, ILDC’s buying is done by members themselves, organized into committees for each product category. Will that loyalty to vendor programs continue now that new members have joined who represent, in turn, hundreds of independent dealers?As reported last week in HARDLINES, Delroc, Federated Co-Operatives, La Coop fédérée, and the Sexton Group will join forces with ILDC, effective Jan. 1, 2009, creating a group that will represent sales volumes in excess of $4 billion.

“These four new members are expected to continue the way that the co-op has operated over the years,” says Andrew Battagliotti, general manager of ILDC. They joined forces with ILDC, he points out, because of the appeal of his group’s way of doing business. “Even with these new members, we expect to remain true to vendor commitments and to live up to our promises.”

In addition, the relationship between ILDC’s hardware buying group, Spancan, and the co-ops, remains unchanged. Coop fédérée and FCL joined Spancan effective, Jan. 1, 2008, after departing from the now-defunct Mutual Hardware.

“They are already members of Spancan and wanted to retain their independent status in that group, which has always been very, very positive for them,” says Battagliotti. Delroc and Sexton will have access to Spancan’s buying programs as part of ILDC.

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Home Depot will localize its stores’ product mix
CHICAGO — in an effort to improve its gross margins and its appeal to shoppers, Home Depot plans to customize the product assortments in its stores more to local customer tastes.Addressing investors and analysts here last week, Greg Menear, the retailer’s executive vice-president of merchandising, said that his company is now less concerned with store growth than it is in driving productivity “in assets we have.” In that regard, the company will now concentrate on what Menear calls its “core customer”: the DIY homeowner and the small repair and remodeling contractor. Last week, Home Depot’s CEO Frank Blake said that the company no longer saw installed sales as one of its growth drivers.

The company has recognized that it needs to make changes in light of current market conditions that are significantly reducing Home Depot’s business related to home sales. High oil prices and rising unemployment are also cutting into Home Depot’s growth.

Menear told his audience that one of Home Depot’s goals is to raise its stores’ profitability over the next several years by between 1 and 1.4 percentage points. (In the three months ended May 4, the retailer’s gross margin on revenue of $17.9 billion was 33.9%, and its operating margin was 4.1%.) To that end, it has been eliminating categories like pet supplies and automotive (which it never really committed to in the first place) which are of little interest to its core customers.

More dramatic are Home Depot’s plans to localize its stores’ product assortments. Its field merchants will be working more closely with buyers at its Atlanta headquarters to devise product mixes that align with buyers’ needs in particular markets. Menear added that, in some cases, products will be priced differently from market to market, too.

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Mat Plus loses founding member to RONA
WEST ROXBORO, QC — The latest independent to join RONA inc. represents a strategic coup, as well as a recruitment victory, for the giant home improvement retailer. Probex Building Supplies, under its co-owner Carl Strulovitch, was the founder of Mat Plus, a buying group developed in Quebec to serve independent dealers being supplied by Servimat.The decision, made with his business partner, Morris Rudnitsky, to switch Probex, which does about $12 million annually in sales (Probex previously flew the PRO banner), reflected a combination of personal and business choices. Strategically, it fits with a desire to move the company, which currently sells about 80% to contractors, to become more retail friendly. “We’re hoping to get it up to about 30% or 35% [retail sales],” says Strulovitch. “It offers better margins, better cash flow.” The RONA name’s dominance in Quebec was also an attraction for him.

On a personal note, the move will fit in, as well, with his own long-term plans for involvement in the business. But ultimately, it was a good deal, he admits. “It’s one of those things I didn’t expect. They offered me a deal I couldn’t refuse,” he says.

As for his departure from Mat Plus, Strulovitch expresses his sadness. “On an emotional level, it was very, very tough. It was a very hard choice for me to make. But, at the end of the day, it was a business decision.”

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Industry will stay buoyant despite declining growth
WORLD HEADQUARTERS, TORONTO — The retail home improvement industry is facing a slowdown, one that is expected to deepen over the next 18 months. But considering that it follows “the most buoyant decade of growth in modern history”, conditions will remain healthy enough to guarantee moderate growth over the year ahead. That’s the conclusion of a new report in the latest edition of Hardlines Quarterly Report.According to the report, the industry grew by a whopping 214% from 1997 to 2006. Even though signs of a slowdown began to emerge as early as 2005, the industry grew to almost $42 billion last year.

Consolidation is again one of the driving forces in the industry, as a handful of companies — RONA inc., Home Depot Canada, Canadian Tire, and Home Hardware Stores — represent more than half of all sales by home improvement retailers in this country.

The latest issue of HQR also features the Who’s Who Directory of the top retail customers in the country. More than 70 retail chains, buying groups, and co-ops are listed, with full contact information, executive teams, and complete buyer listings. (For more info and to order your copy of HQR, including the Who’s Who Directory at no extra charge, click here

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Classifieds

Better Living Products is a dynamic, successful organization that continues to grow internationally and is looking to expand our sales team. Located in Woodbridge, Ontario Better Living Products is an international manufacturer and distributor of bath & shower organizational products to the retail trade, and pioneers of the original award-winning shower organizer The Dispenser TM.

Our plans to introduce a whole new range of European designed unique and innovative products to North America has opened up immediate positions in our sales and marketing department. We are currently seeking to fill the following positions:

National Account Manager to assist us in achieving our aggressive growth plans by managing specific accounts and channels within Canada and the USA. The successful candidate will possess 3-5 years account management experience and demonstrates exceptional interpersonal, communication and analytical skills. Experience with Mass Merchandise retailers is preferred. This is an intermediate position.

Sales Assistant to support us with administrative duties, trade shows, sales analysis, forecasting, planograms, direct marketing campaigns, new product launches and other sales & marketing related projects. Excellent communication and proficient computer skills is required.

Both positions will be based at our world-wide corporate headquarters in Woodbridge, Ontario. We offer competitive wages, benefits and a fun working environment. Please submit your resumé and salary expectations to Camillo Caperchione, Executive Vice President, Better Living Products, Telephone: 905-264-7100 Fax: 905-264-3690 Email: camillo@dispenser.com

______________________________________________________________________

Sales Representative

Can-Save
Position: Sales Representative (Ottawa & Kingston area)
Location: Eastern Ontario, Start Date: Immediately
Company Information: www.can-save.ca
Can-Save, a progressive building materials distributor – specializing in specialty building products, doors, and kitchen and bath cabinets, has an immediate opening for an Outside Sales Representative for its Eastern Ontario territory

The successful candidate will:

  • Have a proven successful sales call background in the building materials industry; Lumber yards, Big Box Stores. etc. (minimum 3 years experience)
  • A keen interest to analyze, develop and carry out sale’s strategies so as to aid customers in growing their business.
  • Must have consultative, front-line experience working with customers in a sales capacity.
  • Ability to navigate and utilize Customer Relationship Management software
  • Excellent communication and business relationship skills.
  • Must be a team player able to work with a variety of disciplines and organizational functions.

Travel within the region and participation in trade show events will be required.

We offer a competitive remuneration and benefit package.

If interested please forward, via e-mail, your resume and salary requirements to the attention the Human Resources manager at hr@can-save.ca

We thank all applicants, however only those chosen for an interview will be contacted.

Can-Save is an equal opportunity employer.
______________________________________________________________________

SALES AGENT NORTHERN ONTARIO

Colonial Elegance is looking for a Sales Agent for Northern Ontario. The ideal candidate will sell and promote all of Colonial Elegance’s products to building supply dealers across Northern Ontario.

The territory is already established and has great earning potential. The position includes selling and servicing existing accounts prospecting and adding new clients within the building supply industry. The agent will report to the Sales Director for Ontario.

Qualifications

  • Strong communication skills both written and verbal
  • Working knowledge of Microsoft Office ie Excel Word Power Point Outlook
  • Knowledge of Territory and clients
  • 3-5 years of experience working as a sales agent or Outside sales Representative
  • Proven Sales record
  • Ability to work with little supervision
  • Vehicle required

Compensation:

  • Commission based position

Please forward resume to
Colonial Elegance Inc
C/O Brant Danard Regional Sales Director
3800 Du Tricententaire Blvd
Montreal QC
HIB 5T8
Fax 514 640 1744

Email : bdanard@colonialelegance.com
______________________________________________________________________

Black Eagle Consulting provides a variety of Career Transition services in the areas of Executive Search, Outplacement, and Career Counseling. President Richard Simms has many years of experience in the home improvement industry both as a manufacturer and consultant with a wide range of contacts.
For more information:

905-842-3010

rsimms@blackeagle.ca

www.blackeagle.ca
______________________________________________________________________

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______________________________________________________________________
Marketplace


Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
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© 2008 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ;
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney – President – mike@HARDLINES.ca
Beverly Allen, Publisher – bev@HARDLINES.ca
Brady Peever – Circulation Manager – brady@HARDLINES.ca
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The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!

Subscription:$285 (Canadian subscribers add $14.25 GST = $299.25 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $46 (Canadian subscribers add $2.30 GST = $48.30).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

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Who are Canada’s leading home improvement retailers? How big is the industry they operate in? And who are the top few that control the lion’s share of the market? Find out in the latest issue of our sister pub, HQR! Includes our incredible Who’s Who Directory, now free to all HQR subscribers!

Click here to order the HQR.

COMPANIES IN THE NEWS
CALGARY — TIM-BR MART has added two new dealers and three locations to their cross-Canada network. Hickeys’ Building Supplies operates two retail locations in Newfoundland – Conception Bay South and Harbour Main – and selling primarily to contractors. Cleave Management & Investment Services (operating as “Renovators”) in Picton, ON has also joined, identifying TIM-BR MART as an important component to their retail growth in the area.BURNABY, BC — Taiga Building Products Ltd., the building products distributor, reported a dividend of $0.0150 per common share and the stipulated monthly interest payment of $11.6667 per $1,000 principal value subordinated notes. The payments will be made to shareholders and noteholders of record on June 30, 2008 and will be payable on July 15th, 2008.

MISSISSAUGA, ON — Weiser Lock has launched a national marketing campaign with the movie version of the great old “Get Smart” TV series. Playing on Weiser’s “Get Smart. Get Weiser.” advertising campaign, the two-month co-promotion with Warner Brothers Entertainment means that every purchase of Weiser SmartKey handlesets or SmartScan products will include tickets for the “Get Smart” feature film, starring Steve Carell. The promotion will run through to July 31, 2008.

NEW BRITAIN, CN — In an effort to further diversify its operations beyond residential construction and remodeling, Stanley Works will spend $275 million in cash to acquire Sonitrol Corp., a security monitoring business, from a group comprised of three private equity investment firms. Stanley has also agreed to sell CST/Berger, its laser measuring business, to Germany-based Robert Bosch Tool Corp. for $205 million. Stanley expects the net proceeds from the CST deal to hit $155 million.

QUEBEC CITY — Novik anticipates record-breaking quarter for its second quarter. Revenue for Q2 2008 is anticipated to be in the $7 million range, which would represent growth of close to 55% compared to same period last year. In 3Q 2007, Novik reached $5 million in sales, which anticipated that 2008 second-quarter sales would surpass the company’s previous record by 40%.

ECONOMIC INDICATORS

Consumer prices rose 2.2% in May compared with May 2007, up from the 1.7% increase reported in April, driven by big significant increases in gasoline prices, which were up 15.0% year-over-year. The 0.5 percentage point acceleration in the Consumer Price Index was the sharpest since September 2007. (Stats Canada)Retail sales in April increased by 0.6% to an estimated $35.6 billion, the fifth monthly increase in seven months. This gain followed a pause in March that could largely be attributed to adverse weather conditions. (Stats Canada)

Wholesale sales rose again in April, this time by 1.4% to $43.4 billion, largely as a result of increased demand in the personal and household goods and the machinery and electronic equipment sectors. The rise in April follows a 0.7% increase in March. (Stats Canada)

NOTED…

The kind folks at Black & Decker Hardware & Home Improvement Group held an open house recently for their new head offices in Mississauga, ON. Two good looking guys in attendance were hockey legend Wendel Clark (r), former captain of the Toronto Maple Leafs, and my brother Pat. —Michael
Hardlines Products
Hardlines Quarterly Report (New issue out now)Hardlines Retail ReportHardlines Webinars (Purchase the CD now!))

Hardlines Annual Conference (Agenda updated and early bird registration now open!)

Hardlines Hot Product Showcase

Hardlines TV

Free daily news updates

Jun. 16, 2008

If the format looks incorrect or you would like to print this newsletter why not view the PDF version? This week’s password is “bolt”
please note our “fair play” policy still applies to printed and .pdf documents.


Michael McLarney, President & Editor
mike@hardlines.ca
Beverly Allen, Publisher
bev@hardlines.ca
John Caulfield, Contributing Editor
Phone: 416-489-3396
June 16, 2008, Vol. xiv, #24

 

In This Issue

“It’s just as sure a recipe for failure to have the right idea 50 years too soon as five years too late.” —J.R. Platt (American legislator and political boss, 1833-1910)
ILDC joins forces with Sexton, Delroc and Co-ops
AJAX, ON — Delroc Industries Ltd., Federated Co-Operatives, La Coop fédérée, and the Sexton Group Ltd. have joined forces with the Independent Lumber Dealers Co-operative, effective Jan. 1, 2009.Andrew Battagliotti, general manager of ILDC, points to the volumes the new members will bring to the Ajax, ON-based group, which already has 22 members representing more than 150 points of sale that generate $2 billion in sales. Under its new structure, ILDC will represent sales volumes in excess of $4 billion through 1,000 outlets in every province. Delroc represents $640,000 in sales, Sexton’s 276 stores bring $1.2 billion more in sales, and FCL and Coop fédérée together bring an estimated $800 million to the table (all figures from the 2008 Who’s Who Directory). “Because of their size,” says Battagliotti, “we see this as a joining of forces, with each new group having status as individual members within ILDC.”

Also due to their size, he expects the new members to be influential participants on ILDC’s board. “They bring a lot to the party.”

According to Battagliotti, the combined organization will draw on its history of working co-operatively to improve each member’s business. In addition to purchasing merchandise at the lowest landed cost, ILDC members have a strong tradition of sharing best practices.

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Fate of Reliance Group uncertain following defections
BOLTON, ON — Reliance Buying Group, an umbrella group of LBM buying groups and co-ops, has suffered a serious blow following the departure of two of its three remaining members. Delroc and Sexton Group both announced their intention to leave Reliance, effective Jan. 1, 2009, leaving only TORBSA as a member. It is also the only one among these groups that is dealer-owned.According to Bob Holmes, general manager of the TORBSA, which has 40 GSD members in Ontario, Reliance will remain an entity until the end of this year, and vendors’ programs will be honoured until that time. Will it continue after that? “I don’t know,” Holmes admits. “Given the freshness of the news, everybody will have to digest this before deciding how to move forward.”

Reliance’s erosion began last year, when La Co-op fédérée and Federated Co-operatives Ltd. decided to leave Mutual Hardware to join the rival group, Spancan. Spancan’s alliance with ILDC upset the co-ops’ involvement in Reliance. Then, at the beginning of 2008, Castle Building Centres announced it would leave Reliance, as well.

“When you close one door, you have to open another,” says Holmes.

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Home Hardware recruits key BMR director
ST. JACOBS, ON — Dunc Wilson, formerly director of hardware for Groupe BMR, has left that buying group to join Home Hardware Stores Ltd. Wilson assumes a newly formed position as director, national dealer development, a role that reflects Home Hardware’s desire to step up recruitment efforts across the country.Wilson will be expected to develop and manage a dealer development team for Home Hardware, setting out growth targets for them, while finding new recruits himself for Home Hardware to help it maximize its growth.

Reporting to Eric Konecsni, vice-president, operations, Wilson, who is known for his affability and is fluently bilingual, will give Home Hardware an important leg-up in Quebec, where the group has established itself with more than 80 members. The group is also facing an ongoing threat from RONA inc., which is strongest in Quebec and views Home Hardware’s 1,000-plus dealers as prime candidates for recruitment – or outright acquisition.

The move comes as a surprise, since Wilson is considered a key part of BMR’s own efforts to expand outside of its core markets within francophone Canada. Besides the buying function, he had been director of sales and business development for BMR since joining that company in 2005. Under Wilson’s direction, BMR has been recruiting building centre dealers in Ontario and the Maritimes, and it recently launched a “BMR Hardware” program to attract hardware dealers.

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Barbecues are front and centre at Cologne garden show
COLOGNE, GERMANY — “We’ve got the outdoors covered” is the motto of the combined trade shows, spoga+gafa, which will be held here Aug. 31-Sept. 2, 2008.The International Trade Fair for Sport, Camping and Garden Lifestyle — spoga — and the International Garden Trade Fair — gafa — will showcase a range of products for the garden and leisure market, hosting 2,400 suppliers from 60 countries in almost 3 million square feet of space.

Once again, the largest product group at spoga+gafa 2008 will be Outdoor Living, including the Furniture & Home Items segment, with about 730 exhibiting companies. Within that section, 190 suppliers will be in the Grills & Barbecues section. This section will be supplemented by the Camping and Leisure segment, with 160 exhibitors, and the Sport and Games segment, with 115 suppliers.

In the Outdoor Technology area, the two largest product groups will be Machines & Equipment, with 343 exhibitors, and Equipment and Garden Structures, with 377 exhibitors. A total of 61 suppliers are expected in the Hand Tools & Accessories segment. At the Floristry Supplies & Decorations section, about 238 suppliers will be exhibiting and will form the largest contingent in the Indoor/Outdoor Ambience area, followed by Water & Outdoor Lighting, with 197 exhibitors. The product range will be rounded off by 51 exhibitors in the Plants and Plant Care Products section, and 31 manufacturers of Pet Care Supplies & Accessories.

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Classifieds

Sales Representative

Can-Save
Position: Sales Representative (Ottawa & Kingston area)
Location: Eastern Ontario, Start Date: Immediately
Company Information: www.can-save.ca
Can-Save, a progressive building materials distributor – specializing in specialty building products, doors, and kitchen and bath cabinets, has an immediate opening for an Outside Sales Representative for its Eastern Ontario territory

The successful candidate will:

  • Have a proven successful sales call background in the building materials industry; Lumber yards, Big Box Stores. etc. (minimum 3 years experience)
  • A keen interest to analyze, develop and carry out sale’s strategies so as to aid customers in growing their business.
  • Must have consultative, front-line experience working with customers in a sales capacity.
  • Ability to navigate and utilize Customer Relationship Management software
  • Excellent communication and business relationship skills.
  • Must be a team player able to work with a variety of disciplines and organizational functions.

Travel within the region and participation in trade show events will be required.

We offer a competitive remuneration and benefit package.

If interested please forward, via e-mail, your resume and salary requirements to the attention the Human Resources manager at hr@can-save.ca

We thank all applicants, however only those chosen for an interview will be contacted.

Can-Save is an equal opportunity employer.
______________________________________________________________________

SALES AGENT NORTHERN ONTARIO

Colonial Elegance is looking for a Sales Agent for Northern Ontario. The ideal candidate will sell and promote all of Colonial Elegance’s products to building supply dealers across Northern Ontario.

The territory is already established and has great earning potential. The position includes selling and servicing existing accounts prospecting and adding new clients within the building supply industry. The agent will report to the Sales Director for Ontario.

Qualifications

  • Strong communication skills both written and verbal
  • Working knowledge of Microsoft Office ie Excel Word Power Point Outlook
  • Knowledge of Territory and clients
  • 3-5 years of experience working as a sales agent or Outside sales Representative
  • Proven Sales record
  • Ability to work with little supervision
  • Vehicle required

Compensation:

  • Commission based position

Please forward resume to
Colonial Elegance Inc
C/O Brant Danard Regional Sales Director
3800 Du Tricententaire Blvd
Montreal QC
HIB 5T8
Fax 514 640 1744

Email : bdanard@colonialelegance.com
______________________________________________________________________

Black Eagle Consulting provides a variety of Career Transition services in the areas of Executive Search, Outplacement, and Career Counseling. President Richard Simms has many years of experience in the home improvement industry both as a manufacturer and consultant with a wide range of contacts.
For more information:

905-842-3010

rsimms@blackeagle.ca

www.blackeagle.ca
______________________________________________________________________

Product Manager – Vancouver, BC

Since 1968 our client has been providing quality, innovative hardware products, services and solutions to customers across North America. The company has a solid foundation of success, and is poised for aggressive growth across Canada and the US. As our client implements a major re-branding initiative, the Product Manager will play an integral role in the marketing department’s business plans and growth expectations. The primary responsibility of the successful candidate will be to represent the voice of a key portfolio of products in all matters. He/She will have the autonomy to lead the creation of strategy and the implementation and execution of annual marketing plans.

We are seeking candidates with extensive experience within the Hardware industry on branded consumer goods and have a passion for developing new products. We offer a competitive salary plus bonus, benefits and relocation assistance.

Interested parties should submit their resume in confidence to Dawn Longshaw at Holloway Schulz & Partners c/o jobs@recruiters.com (quoting job reference 11406).
______________________________________________________________________

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______________________________________________________________________
Marketplace


Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Barb Hills at 416-489-3396 or email: barb@hardlines.ca
More Information

To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
You can read it online instead. call us to find out how.

Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2008 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ;
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney – President – mike@HARDLINES.ca
Beverly Allen, Publisher – bev@HARDLINES.ca
Brady Peever – Circulation Manager – brady@HARDLINES.ca
Barb Hills – Sales Manager – barb@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!

Subscription:$285 (Canadian subscribers add $14.25 GST = $299.25 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $46 (Canadian subscribers add $2.30 GST = $48.30).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

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How going “green” will help your bottom line: Identify the opportunities – and pitfalls – of the Green Movement – another profit-building Webinar from Hardlines. Click here below for more info and to register today! –Michael

Click here to register for the webinar

COMPANIES IN THE NEWS
MONTREAL — MAAX Corp., the beleaguered manufacturer of residential bathroom products and spas, has entered into an agreement with Brookfield Bridge Lending Fund Inc., its senior lender, for Brookfield to acquire substantially all of the assets and property of MAAX and its affiliates. The deal, which will preserve the MAAX business as a going concern, includes the assumption of MAAX’s existing customer obligations and liabilities. The deal is expected to close within 60 days. The sale will be implemented through an order of the Quebec Superior Court under the Companies’ Creditors Arrangement Act. The proceedings apply only to the company’s operations in Canada and do not apply to MAAX’s U.S. or European operations. MAAX will continue to pay its suppliers for all goods and services during the acquisition process.ATLANTA — Federal prosecutors have charged a former Home Depot merchandise manager with conspiracy to commit wire fraud and two counts of tax evasion. James Robinson, 43, worked for the retail giant as a divisional merchandise manager for flooring before Home Depot fired him last July. The retailer has been co-operating with the U.S. Justice Department in its investigation, which two weeks ago led to charges against another employee, Arthur Tesvich, 42, who allegedly took millions of dollars, in the form of kickbacks, from vendors trying to do business with the chain, and evaded paying taxes on $1.43 million from 2003 to 2005.

TORONTO — Canadian Tire Corp. will retain GENCO Distribution System of Canada Inc. to operate its new 1.5 million-square-foot distribution centre in Coteau-du-Lac, QC. Located 45 minutes outside Montreal, in the county of Vaudreuil-Soulanges, the new DC will become fully operational in early 2009 to support Canadian Tire Retail’s continued growth and expansion in Eastern Canada. Testing of the information technology and materials-handling systems will begin in the fall of 2008. Once complete, the facility will have a capacity to process up to 55 million cubic feet of throughput per annum to supply Canadian Tire stores in Ontario, Quebec and the Maritimes.

BOUCHERVILLE, QC — RONA inc. will turn off 75% of all demonstrator lights on display in its in-store lighting departments, a measure intended to reduce in-store energy consumption. Lighting only one lighting unit or lamp in four also allows shoppers to see what the other lamps and lighting units look like when turned off. In addition, the lamps on display in RONA stores use compact fluorescent instead of conventional incandescent bulbs, to further reduce energy consumption and save money. “Turning off 75% of our lighting units and lamps on display is another example of the steps, large and small, that we intend to take in order to keep setting the eco-responsible standard in our industry,” said Pierre Dandoy, executive vice-president, big-box stores at RONA.

TORONTO — Hudson’s Bay Co.’s extreme-value format, Fields, will grow to nearly 200 stores by the end of this year, with 40 more going up this year. Primarily located in Western Canada, Fields began expanding into the Ontario market last year, and it will have 22 stores there by July 2008, and 38 by year’s end. In June and July, 10 openings are planned: in Humboldt, SK; Aldergrove, BC; Morden, MB; Wallaceburg, ON; Kapuskasing, ON; Almonte, ON; Cardinal, ON; Port Hope, ON; Embrun, ON; and Atikokan, ON.

CHICAGO — Acklands-Grainger, the Canadian subsidiary of Grainger, the industrial distributor, has acquired substantially all of the assets of Excel Industriel in Granby, QC. Excel is a business-to-business broad line distributor of maintenance, repair and operating (MRO) supplies. Terms of the agreement were not disclosed. The company expects an incremental sales contribution of approximately $11 million from this acquisition over the next 12 months. Two existing Acklands-Grainger and Excel branches in Granby will be merged over the next 60 days.

MISSISSAUGA, ON — Wal-Mart Canada opened the doors of its 300th store last week, a Wal-Mart Supercentre in the Heartland retail district of Mississauga. Hours later, its opened its 301st store, in Peace River, AB. Wal-Mart arrived in Canada in 1994, when it took over the operations of 122 Woolco stores. Since then the company has constructed 255 additional or relocated stores and expanded 28 stores. Wal-Mart Canada plans to open or expand a total of 27 stores this year.

MONTREAL — Tembec Inc. has waived the application of its Shareholder Rights Plan to the purchase of additional common shares of Tembec by funds managed by Wayzata Investment Partners LLC. The waiver would permit Wayzata to purchase up to a maximum of 30% of Tembec’s outstanding common shares subject to certain conditions. Wayzata has entered into an agreement to purchase common shares of Tembec that would bring its ownership to approximately 21.54% of Tembec’s outstanding common shares.

People on the Move

Mike Hogan has been appointed senior associate, outplacement services —Toronto Office of Wolf Gugler & Associates Ltd. Hogan has been working as an independent career consultant, and in conjunction with outplacement firms. He is currently working with Right Management in Kitchener, ON and was employed with Knightsbridge Human Capital Management from 2000-2007. Previous to 2000, he worked in the grocery food business as a store manager and work planning and time specialist. Wolf Gugler & Associates is an executive search firm offering executive recruitment and management appraisal services for home improvement retailers and their suppliers.

Economic Indicators

Housing starts were up 3.5% in May, to 221,300 units seasonally adjusted in May, from 213,900 units in April. Urban starts edged up by 4.0% to 192,800 units from April, with urban multiples up 1.9% to 116,100 in May, and singles increasing 7.3% to 76,700 units. The seasonally adjusted annual rate of urban starts went up in all regions of Canada, except Ontario, which saw a 7.4% decrease. (CMHC)Canada’s new housing price index rose 5.2% between April 2007 and April 2008, a slower pace than the year-over-year increase of 6.1% in March. (Stats Canada)
A lot is happening with Hardlines this week!
Hardlines Quarterly Report (Coming this week)Hardlines Retail ReportHardlines Webinars (New Webinar this Thursday, June 18)

Hardlines Annual Conference (Agenda updated and early bird registration now open!)

Hardlines Hot Product Showcase

Hardlines TV (New episode!)

Free daily news updates

Jun. 9, 2008

If the format looks incorrect or you would like to print this newsletter why not view the PDF version? This week’s password is “rasp”
please note our “fair play” policy still applies to printed and .pdf documents.


Michael McLarney, President & Editor
mike@hardlines.ca
Beverly Allen, Publisher
bev@hardlines.ca
John Caulfield, Contributing Editor
Phone: 416-489-3396
June 9 , 2008, Vol. xiv, #23


In This Issue

“Our deeds follow us, and what we have been makes us what we are.”
—John Dykes (English clergyman and composer, 1832-76)

IRLY buying group appoints new president
SURREY, BC — IRLY Distributors Ltd., the buying group, and its wholesale distribution division, IRLY Building Centres of BC, have announced the appointment of Susan Robinson to the role of president and CEO. In this new position within the company, Robinson will lead the team with the company’s growth and plans for excellence in all facets of the supply chain.Until now, the company has been headed by executive vice-president and general manager Garry Anderson.

Robinson brings extensive strategic business experience and growth management in several industries. She was most recently self-employed in her consulting business, PathMasters International, providing business solutions in procurement, logistics, quality assurance and research and development. She served as vice-president, operations for both B.C. Hot House Foods and Olafson’s Baking Co. Robinson also taught operations management and logistics at BCIT for 10 years.

Her experience in industries supporting the construction and building sectors includes InterWrap Industries and Gescan Electrical Distributors, where she spent more than 10 years in senior logistics and manufacturing roles.

“Susan brings 30 years of senior executive and strategic business experience, including expertise in distribution, warehousing, logistics, manufacturing and growth management,” said George Linger, chairman of IRLY. “Her energy and enthusiasm will lead IRLY Distributors in substantial growth in the coming years.”

IRLY is the only distributor of both hardware and building materials in BC and supplies more than 40 independent retailers in the province.

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Can-Save hosts dealers at another successful buying day
BARRIE, ON — Can-Save, the specialty building materials distributor located here, held its 17 th annual Summer Expo last week. This year saw the show move to a new venue at the Barrie Molson Centre, just up the street from the Can-Save offices and distribution centre. The Expo’s new home was needed to accommodate the growth in the annual event, which played host this year to more than 700 people representing 205 dealers from across Ontario.

Activity on the show floor was strong and steady throughout the day, reports Can-Save. Dealers enjoyed plenty of food and beverages and had a chance to meet with key representatives from all of Can-Save’s manufacturers. The day ended with dinner, booth prizes, a “swag toss”, and a performance by Canadian rock and roll legends, April Wine.

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Industry logs in to learn slowdown strategies
WORLD HEADQUARTERS, TORONTO — The balance of 2008 will feature a “slowing economy, rising costs and retail customers who won’t accept any kind of price increases,” said Michael McLarney, editor and president of Hardlines, during our first-ever “webinar”, broadcast via the internet with audio by telephone.Some 250 industry individuals logged on for the hour-long, interactive session exploring opportunities in a slowing economy. Speakers were Peter Norman, director at market research firm Altus Clayton; Dan Tratensek, editor of U.S.-based trade magazine Hardware Retailing; and Derrick Francis, vice-president business strategy for DMD Ltd.

In spite of McLarney’s sobering introduction, it wasn’t all doom and gloom about the economy. Norman pointed out that the slowdown in residential housing starts is not based so much on economic conditions as it is part of “a longer term cycle in housing based on underlying demographic demand.”

And if there is a slowdown to come, it is a slowdown from an absolutely torrid last 10 years for renovation spending. Norman said that Canadian renovation spending had increased an average of 10.3% each year of the last decade, growing from $20 billion in 1998 to slightly over $50-billion in 2007. Furthermore, Norman said, although housing starts are slowing, renovation spending will still increase “between 7% and 8%” in 2008. “The renovation industry is still relatively healthy,” he concluded.

Tratensek described conditions that have faced U.S. dealers in recent years. “The U.S. housing market is in its worst downturn in decades,” Tratensek said. “It’s a trifecta of causes.” The three culprits are a crash in housing starts (from 1.6 million last year to a predicted 1.0 million this year), a crash in new home sales (from 825,000 to 600,000), and a similar drop in resale transactions (6.3 million to 5.0 million).

Tratensek then outlined a number of initiatives that U.S.-based home improvement retailers are undertaking to stay the course. Among them are: expanding your trading area geographically, selling more “quasi-builder services” (installed sales), introducing loyalty programs, providing favourable credit terms, and focusing on new specialty niches, especially commercial construction, which has been less hard-hit by the homeowner credit crunch.

Francis of DMD offered examples of how vendors can work with retailers to provide packaging and merchandising programs to ensure their products stand out on the retailers’ shelves. Sometimes, he said, marketing initiatives from head office aren’t always reflected consistently in messages at point-of-sale. “Leveraging brands and vendor support assists the consumer in making their purchasing decision,” he noted.

To order your copy of this landmark webinar on CD-ROM, click here.

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Home Depot takes a new view on installed sales
ATLANTA — Home Depot no longer sees installation services as one of its key growth drivers. But it still considers that service an important way to draw more customers into its stores.Frank Blake, CEO of Home Depot, virtually conceded to investors and analysts this week that customers were justified in their complaints over the years about the quality of installation provided through Home Depot’s stores. The company does about 10,000 installations per day chainwide, but last year its revenue from professional services fell nearly 8% to $3.5 billion, according to the company’s annual report.

However, the company continues to operate eight call centres, which provide customers with price quotes and complete orders for customers who go into stores to order products and labour. Blake said the company remains committed to offering installation, but primarily as an incentive to drive store traffic.

This is an almost complete reversal of the goals for installed sales set for by Blake’s predecessor, Bob Nardelli, who saw installation as one of the linchpins to cultivating more sales from professional customers. In 2002, Nardelli was projecting that Home Depot could expand its installed sales to $10 billion in sales by 2005. The person who spearheaded that program for Nardelli was Blake.

Now that he’s running the company, Blake is more focused on improving the customer service within Home Depot’s stores. Reuters quotes Blake as saying the retailer would continue to improve aging stores that most drive its earnings and sales growth. Home Depot has more than 650 stores that are older than 10 years, and these stores as a group are almost 20% more productive than the company average.

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Cologne attracts big brands to outdoor leisure show

COLOGNE, GERMANY — This city on the banks of the Rhine will be the destination for the global lawn and garden and outdoor leisure industry Cologne is preparing for a full house for the 50th anniversary of spoga from Aug. 31-Sept. 2, 2008 Spoga, the fair for Sports, Camping and Garden Lifestyle — will once again be showcasing a top-quality range of garden furniture, camping gear, outdoor leisure equipment, beach products and barbecue equipment. The show is held in tandem with gafa, the International Garden Trade Fair.

This year marks the 50th edition of spoga — and the show will feature a wide range of products from many of the industry’s leading names. This year, the segment for Plants & Plant Care will feature Landgard as an exhibitor for the first time. The Florists’ Supplies & Decoration section promises to be bigger and better this year, featuring names such as Elho, Deroma, Grosfillex, Lechuza, Marchioro, Scheurich und Soendgen, Kirschke and Gusto.

With wood now playing an increasingly important role in gardens, more and more space is being devoted to related products. Hall 8 is now almost completely booked with many of the leading names in this sector, including Arrow Group, BM Massivholz, Jungle Gym, KBT, Kiehnholz, Kraus, Ubbink, Universo, Videx WEKA and wolff Finnhaus.

Outdoor power equipment manufacturers on hand will include Agria, AL-KO, Blount Oregon, Echo, GGP, Grillo, IKRA, Kohler, Ratioparts, SABO John Deere, Telsnig, Tielbürger and Wolf-Garten. These will be joined by a further 295 companies in sections for hand tools and accessories, water & outdoor lighting (e.g. Brill/Gloria, OASE), and garden structures.

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Classifieds

SALES AGENT NORTHERN ONTARIO

Colonial Elegance is looking for a Sales Agent for Northern Ontario. The ideal candidate will sell and promote all of Colonial Elegance’s products to building supply dealers across Northern Ontario.

The territory is already established and has great earning potential. The position includes selling and servicing existing accounts prospecting and adding new clients within the building supply industry. The agent will report to the Sales Director for Ontario.

Qualifications

  • Strong communication skills both written and verbal
  • Working knowledge of Microsoft Office ie Excel Word Power Point Outlook
  • Knowledge of Territory and clients
  • 3-5 years of experience working as a sales agent or Outside sales Representative
  • Proven Sales record
  • Ability to work with little supervision
  • Vehicle required

Compensation:

  • Commission based position

Please forward resume to
Colonial Elegance Inc
C/O Brant Danard Regional Sales Director
3800 Du Tricententaire Blvd
Montreal QC
HIB 5T8
Fax 514 640 1744

Email : bdanard@colonialelegance.com
______________________________________________________________________

Black Eagle Consulting provides a variety of Career Transition services in the areas of Executive Search, Outplacement, and Career Counseling. President Richard Simms has many years of experience in the home improvement industry both as a manufacturer and consultant with a wide range of contacts.
For more information:

905-842-3010

rsimms@blackeagle.ca

www.blackeagle.ca
______________________________________________________________________

Product Manager – Vancouver, BC

Since 1968 our client has been providing quality, innovative hardware products, services and solutions to customers across North America. The company has a solid foundation of success, and is poised for aggressive growth across Canada and the US. As our client implements a major re-branding initiative, the Product Manager will play an integral role in the marketing department’s business plans and growth expectations. The primary responsibility of the successful candidate will be to represent the voice of a key portfolio of products in all matters. He/She will have the autonomy to lead the creation of strategy and the implementation and execution of annual marketing plans.

We are seeking candidates with extensive experience within the Hardware industry on branded consumer goods and have a passion for developing new products. We offer a competitive salary plus bonus, benefits and relocation assistance.

Interested parties should submit their resume in confidence to Dawn Longshaw at Holloway Schulz & Partners c/o jobs@recruiters.com (quoting job reference 11406).
______________________________________________________________________

Industrial Thermo Polymers Limited is one of North America’s largest polyethylene foam profile extrusion operations, producing a broad range of retail and commercial products. We have an immediate opening for a

NORTH AMERICAN SALES MANAGER

to develop our U.S. and Canadian market. The successful candidate will have a minimum of 3 years experience in Consumer Goods or the Food Service Industry and will have acquired exceptional business development skills. A minimum of community college is required. Travel throughout North America will be necessary.

Duties will include sales and marketing strategy development, market analysis, trade show participation, lead follow up, and customer presentation and follow up.

Industrial Thermo Polymers offers competitive wages and a benefit package and we are an equal opportunity employer. Interested applicants should fax or email their resume to:

Industrial Thermo Polymers Limited
Brampton , ON
Attention: Human Resources
(905) 846-0363
akelly@tundrafoam.com

We thank all applicants for their response however only those selected for an interview will be contacted. No phone calls please.

Top

______________________________________________________________________
Marketplace


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Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
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© 2008 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ;
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney – President – mike@HARDLINES.ca
Beverly Allen, Publisher – bev@HARDLINES.ca
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The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!

Subscription:$285 (Canadian subscribers add $14.25 GST = $299.25 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $46 (Canadian subscribers add $2.30 GST = $48.30).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

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Going green doesn’t have to mean going crazy – or going broke! Find out what you can do to understand, and profit from, saving the planet at our next Hardlines Webinar! June 18 at 11 a.m.-12 noon. Where? Why, right in the comfort of your own office! –Michael

Click here to register for the webinar

 

COMPANIES IN THE NEWS
MISSISSAUGA, ON — Castle Building Centres, the national buying group for independent lumber and building materials retailers in Canada, has announced the signing of three new members. They are: DEL Warehousing Inc. in Little Britain, ON; UDO Lumber Sales Inc. in Winnipeg Beach, MB; and Reimer Lumber & Hardware Ltd. in Roseau River, MB.BOUCHERVILLE, QC — RONA is launching a new advertising campaign that showcases its participation as a National Partner in the Olympics. The first of a series of eight different TV spots started airing last week, and featured the RONA Fabrication Shop, where items such as wheelchair ramps, warming huts, fencing and sports racks are constructed. The shop is also where individuals get carpentry skills training and supported job experience to enter the workforce.

LONDON — Kingfisher plc, which owns B&Q and Castorama, posted an 8.9% overall increase in pre-tax profits for the first quarter, despite business dropping by 8.5% in its home market of the U.K. Plans to build business over the remaining year, which is expected to be a tough one, include expanding in Eastern Europe and rationalizing operations in Asia, where its big box stores are having a tough time making money.

BOUCHERVILLE, QC — Consumers can now run to RONA with their burnt out compact fluorescent bulbs. RONA inc. has announced a new Canada-wide collection program for CFLs at participating RONA stores, including the Réno-Dépôt, Totem and Chester Dawe banners, where the bulbs will be collected for safe recovery.

MISSISSAUGA, ON — Wal-Mart Canada is initiating reduced summer lighting in 270 of its 299 stores nationwide. The reduced summer lighting program was piloted in Wal-Mart stores throughout Ontario in the summers of 2005 and 2006 and was originally initiated in response to ongoing summer energy concerns in the province. Wal-Mart Canada has adopted numerous other energy-saving initiatives across its operations to minimize its environmental footprint. The company is in the process of changing its 1.75 million light bulbs chain wide to lower wattage bulbs, and switching exterior signage to lower wattage LED lights. The company has added insulation to the roofs of new and converted stores and reduced energy loss by 25% last year.

ISSAQUAH, WA — Costco Wholesale Corp. reported net sales of $5.77 billion for May, an increase of 12% from $5.14 billion in the same period last year. For the first 39 weeks of its fiscal year, which ends June 1, 2008, Costco reported net sales of $52.69 billion, up 13% from $46.81 billion during the similar thirty-nine-week period last year. Same-store sales were up 7% in May, and up 6% year-to-date.

SHERBROOKE, QC — Residential furniture maker Shermag Inc. has obtained an order from the Quebec Superior Court to extend the period of the Court-ordered stay of proceedings against Shermag and its subsidiaries, Jaymar Furniture Corp., Scierie Montauban Inc., Megabois (1989) Inc., Shermag Corp., and Jaymar Sale Corp., under the Companies’ Creditors Arrangement Act, until Sept. 8, 2008. The delay is to provide Shermag with an opportunity to develop a plan to pay off creditors.

MONTREAL — MAAX Corp., the maker of residential spas and bath products, has withdrawn from a previously announced agreement to sell its MAAX Spas division to Thorsby, AB-based Spa Logic . Instead, MAAX Spas will continue to be managed under its current operating structure.

People on the Move

TORBSA Group, the buying group for commercial and gypsum dealers in Ontario, appointed new members to its board at its recent annual general meeting. Doug Portiss of Sarnia Drywall Supply Ltd. has been elected as president of TORBSA Ltd. for 2008. In addition to Portiss, the 2008 board, which represents 25 members with 41 outlets throughout the province, now consists of past president Mike Mayhew, Select Acoustic Supply Inc., Concord; vice-president Dave Hewson of Hewson Brothers Supply Ltd., Brantford; secretary Dante DiGiovanni of Blair Building Materials Inc., Maple; vice-president operations Claude Morin of Morin Bros. Building Supplies Inc., Ottawa; and Treasurer Blake Oldershaw of Oldershaw Building Supply Co. Ltd., Chatham.Robert M. Simko has been appointed CEO of Broadleaf Logistics. He was born and educated in Canada and has held senior positions in both the Canadian petrochemical and U.S. packaging & paperboard business, with a diverse background in operations and supply chain management. Most recently, he was senior vice-president, Paperboard Division, for Graphic Packaging International, working out of Atlanta, GA. Simko will be relocating to Vancouver … He replaces Paul Perkins, who had been acting as interim CEO ever since Broadleaf was formed by the sale of the Weyerhaeuser Canadian distribution assets more than a year ago. Perkins will continue to have an advisory involvement with Simko and Broadleaf.

SAINT JOHN, NB — T.S. Simms, a fixture in New Brunswick for nearly 150 years, has named Charles (Chuck) Martin as its new president. He has held a number of key managerial positions at T.S. Simms over the past 25 years, most recently as plant manager … Martin replaces Thomas S. Simms, who will remain in his role as CEO, working closely on the day-to-day operations with Martin … Also at T.S. Simms, Louis Trépanier has joined as vice president, sales … Douglas Ells has been appointed plant manager. According to Thomas Simms, “These appointments position Simms extremely competitively as we usher in a new era of innovation.”

Economic Indicators

Canada’s home ownership rate reached its highest level in 2006 since 1971, according to a new detailed analysis of data on housing, homeownership and shelter costs from the 2006 Census. Of the 12.4 million households in Canada, more than 8.5 million, representing more than two-thirds (68.4%), owned their home, the highest rate since 1971. An estimated 3.0 million households, or 24.9% of the total, spent 30% or more of their income on shelter, a slight gain from 2001. (Stats Canada)The total value of residential construction investment reached $19.8 billion in the first quarter of 2008, an increase of 7.5% compared with the first quarter of 2007. (Stats Canada)

Noted…

NRHA Canada (represented, of course, by HARDLINES) sponsored a contest that will send the owners of a Home Hardware store to the NRHA’s annual convention this summer. Paul and Marie South of Shields Home Hardware in Coboconk, ON will enjoy a vacation in Monterey, CA from July 28-30. They’ll get to participate in the seminars and networking – and maybe even some whale watching – during their trip, all courtesy of NRHA! —Michael

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Hardlines Quarterly Report

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Hardlines Annual Conference

Hardlines Hot Product Showcase

Hardlines TV

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Jun. 2, 2008

If the format looks incorrect or you would like to print this newsletter why not view the PDF version? This week’s password is “henway”
please note our “fair play” policy still applies to printed and .pdf documents.


Michael McLarney, President & Editor
mike@hardlines.ca
Beverly Allen, Publisher
bev@hardlines.ca
John Caulfield, Contributing Editor
Phone: 416-489-3396
June 2 , 2008, Vol. xiv, #22


In This Issue

“Whatever you do, stamp out abuses, and love those who love you.”
—Voltaire (1694-1778)
 

North American Lumber assiduously affects acquisitions
WINNIPEG — The news last week that North American Lumber had added a location in Kerrobert, SK (see our May 26/08 issue–Editor), is just the latest from a company that began more than a decade ago to expand its operations in earnest.According to Dan Gibson, general manager of North American Lumber, the company initiated a business plan in 1997 to expand by both acquisition and the replacement of existing sites. It has actually picked up three stores through acquisition over the past three years. “We’ve been increasing, on average, by one store a year,” he says.

Two retrofits completed last fall, in Red Lake, ON and Radville, SK (shown here), are the company’s latest efforts to enhance existing operations and represent North American’s flagship efforts to remerchandise.

In fact, with this latest addition in Kerrobert, and two more possible deals in the works, “we expect up to three this year,” he notes. New stores tend to be existing outlets, owned by dealers who are looking to retire or otherwise exit the business. As a member of TIM-BR MARTS, Gibson relies on that buying group’s head office for help on an informal basis. “Sometimes Tim Urquhart [president of TIM-BR MARTS] will pass along tips for acquisition targets.” And the focus is, for the most part, smaller, rural markets. The most notable exception is the store in Thunder Bay, one of four in Ontario, and a site in the east end of Winnipeg. North American now has 19 outlets, from the Lakehead to Saskatchewan, plus two home construction divisions in Manitoba and a concrete plant and roof truss manufacturing facility in Saskatchewan.

“We are small-market retailers and that, over the last 102 years, is where we seem to fit best,” says Gibson.

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Castle creates continued consolidation with co-openings
WARMAN, SK & OLDS, AB — Two existing member dealers of Castle Building Supplies have expanded their operations with new-store openings recently.Warman Home Centre held its grand opening of a new store in Warman, SK on May 23 and 24. Owner David Holst has been in business since 1984 and became a Castle member in 1988, operating out of the original 6,000-square-foot location. To meet the demands of the rapidly growing business, Holst built this new 46,000-square-foot outlet across the street from the former location. The new store incorporates all aspects of the Castle Store Development Program.

Leo’s Building Supplies in Olds, AB had a grand opening of its own over the same weekend. A new 22,000-square-foot retail store replaces the existing site for this 12-year-old operation, which joined Castle in the fall of 2006.

Leo’s Castle is a true family operation – along with owner Leo Visser and his wife Ingelise, sons Dan and Jan, and daughter Tina, all are involved full time in the business. Drawing from Castle’s Store Development Program, Leo’s incorporated new imagery in the store’s design.

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RONA puts private-label pep into its plans for profitability
BOUCHERVILLE, QC — RONA, Canada’s largest home improvement retailer, has a number of initiatives under way to increase profitability in the coming years. Its PEP program (“Productivity, Efficiency, Profitability”) is phase one of a strategic plan intended to affect changes between now and 2011.One of these initiatives is to continue increasing the presence of private-label products on the shelves. In the first quarter alone, the company managed to increase sales of private brand products by 10%. This growth has been boosted by the popularity of the RONA by Design program in stores. This “project” approach to sales includes a number of private brand products. The strong demand for the company’s Project Guide service is also influencing private brand sales and the sale of installation services.

RONA has also been trying to get its inventory levels down, after being stuck with surpluses coming into 2008. It managed in 1Q to shave $83 million, or 9%, off its inventories on a comparable basis to first-quarter 2007.

According to Rona CEO Robert Dutton, a number of efficiency improvements were achieved under the PEP program in the first quarter to battle slowing economic conditions. “This program allowed us to improve our gross margin, reduce inventory levels, excluding acquisitions and new stores, optimize the network of existing stores and distribution centres, and improve the results from recent store openings.”

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TIM-BR MART Dealers develop draw to direct dollars via Air Miles
CALGARY – In a new promotion with Air Miles, TIM-BR MARTS Ltd. will launch what it claims is the biggest in-store consumer contest in the buying group’s retailing history. From June 1 to July 31, customers shopping at 225 participating TIM-BR MART stores across Canada will have a chance to win 50,000 AIR MILES reward miles, and second, third and fourth prizes of 15,000, 7,500 and 2,500 reward miles respectively. (For 50,000 reward miles, a family of four can travel round trip from Toronto to Tokyo or take a package vacation to Mexico.)During the contest, shoppers earning a minimum of one qualifying reward mile will have their name automatically entered into the contest. This contest is open to AIR MILES collectors and applies to contractors as well as DIY customers.

“This is the largest contest TIM-BR MART has ever done with AIR MILES, and an indicator of the new era of retailing for TIM-BR MART dealers,” said Steve Stremecki, vice-president, retail services division at TIM-BR MART. “We’ll continue to leverage the strength of Canada’s leading loyalty program over the year throughout various consumer touch points.”

The draws will be made on Sept. 15, 2008.

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Classifieds

Product Manager – Vancouver, BC

Since 1968 our client has been providing quality, innovative hardware products, services and solutions to customers across North America. The company has a solid foundation of success, and is poised for aggressive growth across Canada and the US. As our client implements a major re-branding initiative, the Product Manager will play an integral role in the marketing department’s business plans and growth expectations. The primary responsibility of the successful candidate will be to represent the voice of a key portfolio of products in all matters. He/She will have the autonomy to lead the creation of strategy and the implementation and execution of annual marketing plans.

We are seeking candidates with extensive experience within the Hardware industry on branded consumer goods and have a passion for developing new products. We offer a competitive salary plus bonus, benefits and relocation assistance.

Interested parties should submit their resume in confidence to Dawn Longshaw at Holloway Schulz & Partners c/o jobs@recruiters.com (quoting job reference 11406).
______________________________________________________________________

Industrial Thermo Polymers Limited is one of North America’s largest polyethylene foam profile extrusion operations, producing a broad range of retail and commercial products. We have an immediate opening for a

NORTH AMERICAN SALES MANAGER

to develop our U.S. and Canadian market. The successful candidate will have a minimum of 3 years experience in Consumer Goods or the Food Service Industry and will have acquired exceptional business development skills. A minimum of community college is required. Travel throughout North America will be necessary.

Duties will include sales and marketing strategy development, market analysis, trade show participation, lead follow up, and customer presentation and follow up.

Industrial Thermo Polymers offers competitive wages and a benefit package and we are an equal opportunity employer. Interested applicants should fax or email their resume to:

Industrial Thermo Polymers Limited
Brampton , ON
Attention: Human Resources
(905) 846-0363
akelly@tundrafoam.com

We thank all applicants for their response however only those selected for an interview will be contacted. No phone calls please.

Top

______________________________________________________________________
Resumés
Andy Moncrieff has a proven sales record with key national accounts and their independent dealers in the hardware, building materials, and paint industries and superior business development skills.

Click here to download Andy’s Resumé 
Marketplace


Sell your company – or buy one – with HARDLINES Classifieds!
Do your executive search, find new lines or get new reps in the HARDLINES Marketplace.
Only $2.75 per word for three weeks in the classifieds.
To place your ad, call Barb Hills at 416-489-3396 or email: barb@hardlines.ca
More Information

To ensure you receive your HARDLINES newsletter each week, please add bev@HARDLINES.ca to your address book.

Did your email system make this newsletter unreadable?
You can read it online instead. call us to find out how.

Publishing Details:
HARDLINES is published weekly (except monthly in December and August) by
HARDLINES Inc.
360 Dupont Street
Toronto, Ontario, Canada M5R 1V 9
© 2008 by HARDLINES Inc.
HARDLINES™ the electronic newsletter www.HARDLINES.ca ;
Phone: 416.489.3396; Fax: 416.489.6154

Michael McLarney – President – mike@HARDLINES.ca
Beverly Allen, Publisher – bev@HARDLINES.ca
Brady Peever – Circulation Manager – brady@HARDLINES.ca
Barb Hills – Sales Manager – barb@HARDLINES.ca

The HARDLINES “Fair Play” Policy:Reproduction in whole or in part is very uncool and strictly forbidden and really and truly against the law. So please, play fair! Call for information on multiple subscriptions or a site license for your company. We do want as many people as possible to read HARDLINES each week – but let us handle your internal routing from this end!

Subscription:$285 (Canadian subscribers add $14.25 GST = $299.25 per year/ GST #13987 0398 RT).Secondary subscriptions at the same office are only $46 (Canadian subscribers add $2.30 GST = $48.30).Ask about our reduced rate for branch offices.You can pay online by VISA/MC/AMEX at our secure website or send us money. Please make cheque payable to HARDLINES.

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Prospering in an Uncertain Economy: Tools for identifying growth opportunities

If you missed our first-ever Hardlines Webinar, don’t despair. You can still get the info to help you understand market conditions in the months ahead and get tips for working smarter with vendors and retailers alike, and learn what savvy U.S. retailers have done to prosper in a downturn. We’ve got the CD-ROM of this multi-media audio-visual event available now. Click below to order your copy now! –Michae

To order the CD online click here

 

COMPANIES IN THE NEWS
OAK BROOK, IL Ace Hardware Corp., the world’s largest retailer-owned hardware cooperative, had net income of $10.8 million for the first quarter of 2008, a decrease of $3.3 million, compared to $14.1 million for the first quarter of 2007. After excluding certain non-recurring and unusual items, the company reported EBITDA (earnings before interest, taxes, depreciation and amortization expenses) of $31.2 million, up from $29.2 million.Total revenues for the first quarter decreased 7.2% to $872.1 million. Total continuing merchandise sales in the first quarter of 2008 declined 6.4% while retail service revenues declined 13.1%.COLOGNE, GERMANY — This city on the banks of the Rhine will be the destination for the global lawn and garden and outdoor leisure industry, from Aug. 31-Sept. 2. That’s the date of spoga, the fair for Sports, Camping and Garden Lifestyle — which will once again showcase a range of garden furniture, camping gear, outdoor leisure equipment, beach products and barbecue equipment. The show is held in tandem with gafa, the International Garden Trade Fair. For more info, contact: Cheryl Peteherych at 800-206-3360, c.peteherych@koelnmessenafta.com

EIGHTY-FOUR, PA — The Forest Stewardship Council has issued chain-of-custody certifications to 26 of 84 Lumber’s yards through Scientific Certification Systems (SCS). The certification enables these stores to sell FSC-certified wood products, either out of their own stock and or on a project-by-project basis through special orders. FSC-certified products verify that the lumber was extracted from forests that are environmentally responsible, socially beneficial, and economically viable.

HOFFMAN ESTATES, IL — For its first quarter, Sears Holdings reported a loss of $56 million, way down from a profit of $223 million during the same quarter last year. Sales were $11.1 billion, representing a drop of almost 6%. The retailer blamed rising costs of gas and food in the U.S.

TORONTO — Sears Canada had first-quarter revenues of $1.25 billion, an increase of 2.9%. Net earnings for the quarter, excluding unusual items, were $34.8 million, up from $5.0 million for the first quarter last year, which ended March 31, 2007. Net earnings for the quarter, including unusual items, were $63.1 million or 59 cents per share compared to $14.3 million or 13 cents per share in the first quarter last year, which ended March 31, 2007.

ISSAQUAH, WA — Costco Wholesale Corp. reported a 13% increase in net sales for the third quarter, to $16.26 billion, from $14.34 billion, while net income was $295.1 million, up from $224.0 million. Year-to-date net income was $884.9 million, up from $710.4 million, while net sales for the year to date increased 12% to $48.35 billion, from $43 billion.

MONTREAL — MAAX Corp., the manufacturer of residential bathroom products and spas, has signed a deal to sell MAAX Spas Inc., the company’s spa division, to Spa Logic, which is based in Thorsby, AB and operates under the brand name “Arctic Spas”. The deal is expected to close by June 15.

People on the Move

Dirk Drieberg has joined The MIBRO Group as director of marketing & design. (416-285-9000)

Economic Indicators

According to the latest “Renovation and Home Purchase Survey” , 6% of households across 10 major centres said they intend to purchase a home that will be used as a primary residence in 2008. This is down from 8% in 2007. Of that 6%, just under half (42%) are first-time buyers in 2008. This percentage is identical to the share of actual first-time homebuyers in 2007. The majority of first-time buyers are between the ages of 25 and 34, with a household income between $40,000 and $60,000 annually. (CMHC)Canadian retailers sold an estimated $412.0 billion worth of goods and services in 2007, up 5.8%, an annual rate of growth that was the second highest in five years. Provincially, retail sales in Saskatchewan surged 13.0%, twice the rate of growth in 2006. This was the largest increase in the nation for 2007 and Saskatchewan’s fastest annual growth rate since 1991. (Stats Canada)

OVERHEARD…

“Consumer confidence has been shaken for the last few quarters and especially since the beginning of 2008, due to fears of a recession in the United States, the major softening of the manufacturing sector in eastern Canada and the rise in prices for items such as fuel. This situation, combined with the temporary slowdown in the demand for building materials in Alberta and the predicted drop in starts of single-family homes in Canada, will continue to put downward pressure on sales in our industry.” —Robert Dutton, president and CEO of RONA inc., during the company’s quarterly meeting to report first-quarter results.
Did you know about these
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Hardlines Quarterly Report

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Hardlines TV

Free daily news updates